JA102 Annual UP KPI Report.xlsx

XLSX spreadsheet 19 KB Posted

Attached to
Utilities Privatization - Privatization of the Water and Wastewater Utility Systems at Naval Air Station (NAS) Patuxent River, Maryland
Solicitation number
SP0600-20-R-0803
Issued by

About this file

This document contains an annual utility key performance indicator (KPI) report template and information on an upcoming federal contract opportunity to privatize water and wastewater utility systems.

The KPI report template includes sections for cover sheet information, annual performance summaries for water and wastewater systems according to metrics such as SAIDI, SAIFI, and response times to service orders. Additional sections cover overflows, individual service requests, and additional notes. The related federal contract opportunity posted on SAM.gov seeks to transfer ownership and operations of the water and wastewater utility systems at Naval Air Station Patuxent River in Maryland to a private entity. Interested parties must have a DUNS, SAM registration, CAGE code, and login.gov account to access secured documents and submit offers in response to the unrestricted solicitation by the specified due date. The utility systems will be conveyed to the contractor via bill of sale after an initial transition period.

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Text version

A. Cover Sheet

Annual UP KPI Report
Installation Name:
Utility System:
Contract No.:
Contract Award Date:
Contract Start Date:
Total Customer Service Connections:
KPI Reporting Year:
Report Submittal Date:
NameEmailPhone
System Owner POC:
Contract Administering Officer:
Contracting Officer Representative:

B. Annual Performance Summary

Water System
No.CriteriaPerformance Requirement[Annual] PerformancePerformance meets Navy requirement? (Y/N)Corrective Action Plan if not meeting Navy requirementOther Notes
1SAIDINot to exceed 60 minutes
2SAIFINot to exceed 1 event per year
3Emergency Service Order Response90% of Emergency service requests responded to within 1 hour
4Emergency Service Order Resolution100% of Emergency service requests are resolved within 24 hours
5Urgent Service Order90% of Urgent service requests resolved within 5 working days
6Routine Service Order90% of Routine service requests resolved within 30 calendar days
Wastewater System
No.CriteriaPerformance Requirement[Annual] PerformancePerformance meets Navy requirement? (Y/N)Corrective Action Plan if not meeting Navy requirementOther Notes
1Overflow FrequencyNot to exceed 2 overflow events per year
2SAIDINot to exceed 240 minutes
3SAIFINot to exceed 4 events per year
4Emergency Service Order Response90% of Emergency service requests responded to within 1 hour
5Emergency Service Order Resolution100% of Emergency service requests are resolved within 24 hours
6Urgent Service Order90% of Urgent service requests resolved within 5 working days
7Routine Service Order90% of Routine service requests resolved within 30 calendar days

C. Overflows

Overflow No. Date Time Quantity Estimate (gal) Type/Product (Ex: jp5, dfm, gas, min oil, hyd oil, lube oil) Responsible Party Cause Location Water/Land Weather Collection (No. drums turned in) Collection (Gallons in vac truck) Labor hours Sample Collected? (Y/N) [RESERVED] [RESERVED] [RESERVED] [RESERVED] Comments

D. Service Requests

SO request receivalSO on-scene arrivalDeficiency mitigation/arrestService restoration
Service Order No.PriorityDateTimeDateTimeDateTimeDateTimeResponse Time (minutes)Resolve Time (minutes)Service outage duration (minutes)Total No. of customers with service interruptionNo. of critical facilities with service interruptionResponsible PartyCauseLocation[RESERVED][RESERVED][RESERVED][RESERVED]Comments

F. Additional Information

[RESERVED]

File details come from the government source that posted it. Updated .