J-3 FY22 SOW Austin Term Janitorial SSC.pdf

FAA Solicitation 697DCK-21-R-00231 Attachment J-3

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STATEMENT OF WORK

FOR

Janitorial Service Contract

Austin SSC 10102 Aircraft Lane Austin, Texas 78719

SCOPE: These requirements are intended to outline the minimum requirements for janitorial service in a building occupied by the Federal Aviation Administration (FAA). This is to include, but not limited to Service Support Center (SSC), Air Traffic Control Tower (ATCT), or any combination of facilities at 10102 Aircraft Lane Austin, Texas 78719.

1. GENERAL INFORMATION: The building in which the work of this contract is to be performed is tenanted by Government officials and employees and is visited daily by many persons who are required to conduct business with the Government. For the protection of the building, the equipment, and to facilitate the business to be conducted there, high quality cleaning services are required. Hasty and careless performance of the work will not be tolerated. Dirt in corners, mop splashes on baseboards, wax over gum or dirt, spots, dirty toilet fixtures or unsightly areas will not be tolerated and will be considered as UNSATISFACTORY WORK. A neat, clean appearance is to be maintained in all areas at all times except when work is actually being accomplished. Contractor shall be insured and bonded and a copy provided to SSC office.

2. SPECIAL PRECAUTIONS: Some areas will be occupied by FAA employees performing official duties during the time contract work is being conducted therefore; the contractor shall give special attention while conducting work in these areas. These areas contain critical and specialized power for the operation of equipment used by the FAA. Therefore, at no time should power driven equipment be plugged into any electrical outlet on the FAA equipment and/or racks. Care shall be exercised to prevent vacuum cleaners, buffers, mops, etc., from striking FAA electronics equipment and/or racks. FAA employees will cooperate in working out the best and safest methods for the proper cleaning of these areas.

3. JANITORIAL SERVICE TO BE PERFORMED: Location of areas to be cleaned may differ depending on the type of facility. Drawings of the facility will be provided to identify specific areas. Facility to be cleaned encompasses approximately 29,409 square feet which includes, but is not limited to, the following areas:

a. Airways Facilities/Traffic offices and ESU Building.

b. Equipment rooms.

c. TRACON room –Note: supervisor can request that contractor stay late one night a week to dust and vacuum room thoroughly.

d. Air Traffic Control Tower and Tower Cab.

e. Halls, elevators, lobby, stairways and landings.

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f. Employee lounges, break rooms, locker rooms, patios and restrooms.

g. Site unique requirements.

HOURS SERVICE IS TO BE PERFORMED: All janitorial services will be conducted at 4:00 p.m. to 9:00p.m*. depending on the type of facility. Contractor’s personnel should be aware there might be a few times when Air Traffic is especially heavy. During those times, the tower supervisor will appraise contract personal when it will become necessary to modify the scope of activity

4. JANITORIAL SERVICE TO BE PERFORMED SEVEN (7) DAYS PER WEEK ARE

TRASH REMOVAL FROM FOOD PREPARTION AREAS SUCH AS BREAKROOMS

AND KITCHENS .CLEANING OF RESTROOMS SHALL BEEN DONE SEVEN (7)

DAYS A WEEK . REGULAR SERVICES TO BE PREFORMED ( AS OUTLINED

BELOW) FIVE (5) DAYS A WEEK. NO SERVICE TO BE PREFORMED ON

FEDERAL HOLIDAYS

a. Area to be cleaned encompasses all of the first floors, Sub-junction area (including restrooms), and the tower cab. All other rooms, hallways, and staircases are either concrete or tiled. All administrative areas of the building which includes, but not limited to, conference/meeting rooms, hallways, walk/entry areas, training rooms, offices, elevator and elevator lobby, employee lounges, break rooms, kitchens, eating areas, locker rooms, and restrooms/showers.

b. Work required includes, but is not limited to; vacuuming all carpeted areas, including all administrative offices, training offices and control room floor (if applicable); sweeping all uncarpeted areas; damp mop and spot clean floors; light dusting of furnishings including banisters and railings; empty all wastebaskets and replace plastic liners daily; empty smaller recycling bins into large recycling bin: empty outside ash trays: clean restrooms and showers; clean all water fountains; clean kitchen areas including sinks, stoves, microwave ovens, tables and countertops.

c. Provide and replenish dinner napkins, paper towels (type to be determined), dishwashing detergent, hand soap, and hand towels in the break room and kitchen areas.

d. Cleaning of bathrooms should include cleaning and disinfecting all fixtures and floors.

Paper goods should be replenished daily in the bathrooms and kitchen.

e. The large recycling bin shall be taken to the main recycling bin/dumpster twice a week.

Main recycling bin is located outside the main gate.

5. ADDITIONAL SERVICES TO BE PERFORMED ON A MONTHLY RECURRING

BASIS:

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a. Clean, wax and buff all tile floors. (This requirement may vary depending on visiting dignitaries.) Only the use of a high-grade, heavy-duty wax and commercial grade equipment and supplies are acceptable.

b. Clean stairwells (including handrails and landings) between ground and junction floors.

c. Clean all air conditioning vents.

d. Clean refrigerator, oven and broiler in break rooms and ESU building.

e. Wash, clean, and squeegee all tower cab window glass areas, inside and outside. This work is to be done during daylight hours only. Do not use abrasive products/cleaners that will mar or spot the glass. Windows should be spotless with no residue build-up.

f. Wash, clean and squeegee (inside and outside) all windows, doors and entryways on the 1st floor of the base building.

Dust cab window shades in accordance with manufacturer’s instructions to prevent scratching or damage to the shade finish.

g. Clean hallway walls.

6. ADDITIONAL SERVICES TO BE PERFORMED ON A SEMI-ANNUAL RECURRING

BASIS: Once per six month fiscal year period, at a time to be coordinated with the COR.

a. Strip, wax, and buff all tiled floors (some floors may require more frequent care and this task may be more frequent than on a semi-annual basis. Determination will be made by either the COR or the AF SSC Manager.)

b. Clean and shampoo all carpet.-spot cleaning as requested by COR

7. TRASH DISPOSAL: Collection, removal, and disposal of all trash and litter shall be done each scheduled workday. Disposal shall be made in appropriate containers. Trash shall be removed from building daily.

8. CONTRACTOR FURNISHED SUPPLIES AND EQUIPMENT:

a. The Contractor shall furnish all supplies including, but not limited to, bathroom supplies, wastebasket liners, toilet tissue, hand soap, paper towels, dishwashing powder or liquid, deodorizers, disinfectants dish soap, dinner napkins, hand towels and hand soap for the break room, in such quantities and of the kind and type satisfactory to the majority of the users for the job to be performed in a skillful and workmanlike manner. It shall be the

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Contractor’s responsibility to place these items in their normal place of use and in appropriate quantities as necessary.

b. The Contractor shall furnish all tools, equipment and janitorial supplies such as, but not limited to, cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees in such quantities and of the kind and type applicable to the job to be performed in a skillful and workmanship manner.

Contractor provided tools (i.e. vacuum cleaner, buffing machines etc.) shall be commercial grade, shall not generate excessive noise to disrupt the work in progress and that allows for normal conversations. Vacuum bags shall be replaced on a weekly basis or sooner if needed. Note: Use cleaning agents of synthetic detergent, odor counteracting, and with germicide properties.

c. All power equipment and attachments, including power cable and extension cords, shall be free from any harmful effects to persons or property and shall perform properly from the FAA furnished power outlets as designated by FAA employee. The Contractor shall be prohibited from using certain power outlets as outlined earlier. These outlets will be identified to the Contractor by the COR, SSC Supervisor, or his/her designee.

d. No contractor furnished or owned commodity whether listed above or below shall be kept on FAA owned or leased space or property without approval in writing by the manager of the facility being serviced. The janitorial closet or room shall be included when doing the scheduled cleaning tasks. Pilfer-able items are to be kept under lock and key at all times.

Contractor is required to furnish their own lockable cabinet. The COR shall have a key in the event of an emergency.

9. SPECIAL INSTRUCTIONS:

a. The Contractor shall provide the COR with a monthly work schedule. The schedule shall include work hours, employees’ involved and special services to be performed during the monthly cycle, i.e. buffing floors, etc. After the tasks have been completed the list is to be signed by the contractor and given to the COR. Tasks shall not be scheduled using the fiscal year as a basis (October through September). Tasks shall not be scheduled during the last week of the month, last month of the quarter, or the last month of the semi-annual period. The schedule shall be submitted to the COR every fourth Tuesday of the preceding month it will become effective. The COR shall approve any changes to the schedule.

b. The Contractor shall arrange for satisfactory supervision of the contract work. The contractor or his/her supervisors shall be available at all times. The name of the foreman or superintendent will be submitted in writing through the COR to the Contracting Officer.

Where weekly services are required, such Superintendent shall meet with the COR once each week to inspect contract performance. Where services are performed no more than biweekly (every other week), or monthly, such meeting shall be conducted once each

7/9/2021 5 month. This meeting shall be held at the job site and during normal daytime working hours of the COR. The Contractor shall establish and maintain a sign-in and out log, as directed by the COR, upon which his/her employees must sign in and out.

c. Prior to the commencement of the contract, the Contracting Officer and/or Representative, and the Contractor shall meet and review the total workload and working methods proposed by the Contractor. The Contractor shall submit prior to the contract starting date an annual schedule of all periodic work by dates and areas. The Contractor shall be required to submit a work report of the periodic jobs performed for comparison with the schedule requirements.

d. The Contractor shall submit to the COR a list of all employees by name who are to work at this facility not later than ten (10) days after receipt of contract award. The Contractor shall likewise notify the COR in writing of any deletions or additions of employees performing under this contract immediately. Contract employees shall be capable and experienced in the type of work to be done. The Contractor and his/her employees shall be subject to all rules and regulations relative to entering and leaving the buildings and grounds.

e. The COR will discuss with the Contractor any special duties and their responsibilities, i.e.

parking lot lights and bulbs. A lift will be required to change out the lights and bulbs. The Contractor is responsible for lift rental expense.