J-2 CCF SOW.pdf

ZBW CCF

LAUNCHING PAD, CHILDCARE FACILITY,

53 NORTHEASTERN BLVD. NASHUA, NH 03062

SCOPE: This document outlines the requirements for janitorial service. The Contractor shall be responsible for the following services to be performed at the Childcare Facility.

1. GENERAL INFORMATION:

Period of Performance: The period of performance shall be for one (1) Base Year and four 12-month option years.

The Government reserves the right to extend the term of this contract at the prices set forth in Section B of the Contract in accordance with the terms and conditions contained in clause 3.2.4- 34 Option to Extend Services.

GENERAL INFORMATION

The building consists of approximately 7225 square feet of space with approximately 2,014 sq.

ft. carpet and 5, 211 sq. ft. floor tiles. It will be occupied by the operator’s personnel, children, and parents of the children (dropping off and picking up). Children’s ages will range from six (6) weeks to six (6) years of age.

Hours Service is to be performed: On average, normal operating hours are 6:00 a.m. through 6:00 p.m., seven (7) days a week except for Thanksgiving, Christmas, and New Year's Day.

However, the hours of operations may vary and, at times be 6:00 a.m. through 11:30 p.m. Regular cleaning is required twice daily and must be accomplished once during normal operating hours and once between the hours of 7:00 p.m. and 5:00 a.m. All other cleaning is to be performed after operating hours. Any questions should be referred to the Contracting Officer Representative

(COR).

Type of Contract: The Government will award a single firm fixed price contract.

Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's quality control program is how they ensure that their work aligns with the contract's requirements. A draft Quality Control Plan will be provided with the offer, the contractor will provide the final plan within 30 days after award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his/her QC system.

Interference with Government Business: The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

Protection of Government Property: During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Safety and Fire Prevention: The Contractor shall be responsible for instructing their employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs shall be provided by the Contractor to indicate, “Danger Hazardous Floors, Walk Left or Walk Right”, as applicable, and approved by the COR prior to use. Such signs shall be displayed at all times in all areas where cleaning operations are in progress that necessitate use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which may impose a traffic obstruction or personnel hazard.

Contractor's employees will be required to interrupt their work to allow passage of personnel, equipment, or carts. When cleaning of a public traffic area (i.e., lobbies or corridors) results in a temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures.

Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Recognized Holidays:

New Year’s Day

Independence Day

Martin Luther King Jr.’s Birthday

Labor Day

President’s Day Columbus Day Memorial Day Veteran’s Day Juneteenth Thanksgiving Day

Christmas Day

2. GOVERNMENT FURNISHED ITEMS AND SERVICES:

Facility: The Government will furnish or make available to the Contractor the facility described in herein. The Contractor will be responsible and accountable for such facility accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facility will be provided by the Contractor. The Contractor will obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facility. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor. At the completion of the contract, this facility will be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor will be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

Utilities: The Government will furnish utility services at existing outlets, for use in those facility provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer Representative. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work. The Contractor will be responsible for instructing employees in utilities conservation practices. The Contractor will be responsible for conserving utilities, which shall include, but not necessarily be limited to:

Lights shall be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR.

Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

Water faucets or valves will be turned off after the required usage has been accomplished.

To conserve water, only the minimum quantity of water needed for the required usage will be expended.

Janitorial Closets: Janitorial closets may be assigned, if available, to the contractor by the Contracting Officer’s Representative for the storage of bulk supplies inside the building. No other supplies or equipment may be stored on site. The Government will not be responsible for loss and/or damage to contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result in the withdrawal of the use of such facilities.

3. CONTRACTOR FURNISHED ITEMS AND RESPONSIBLITIES: The Contractor will furnish all materials, equipment, and services required to perform work under this contract that are included in the Statement of Work.

a. The Contractor must furnish all supplies, including bathroom supplies, waste bin liners, toilet tissue, hand soap -- Soap/Cleaning Detergents such as Moisturizing soap for dispensers, hand sanitizer, paper towels, deodorizers, disinfectants, dish soap, dinner napkins, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract. The Contractor is responsible for placing these items in their normal place of use.

NOTE: ALL toilet tissue supplied under this contract must be no less than 2-ply. There will be a sufficient stock of supplies such as toilet tissue and paper towels to ensure the facilities does not run out, especially over a weekend or Holiday.

b. The Contractor must furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor-provided tools (i.e., vacuum cleaner, buffing machines etc.) must be commercial grade and must not generate excessive noise that disrupts the work in progress. Vacuum bags must be replaced on a weekly basis or sooner if needed. The Contractor must use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties. Soap to mop floors with, germicidal cleaning solutions scrubbing compounds, and all miscellaneous supplies not listed.

All cleaning supplies shall be stored in locked flammable storage cabinets/rooms. As a reminder, pesticides of any kind are not to be stored anywhere within the day care facility.

c. All power equipment and attachments, including power cable and extension cords, must be free from any defects. The Contractor must use only the FAA furnished power outlets designated by the COR or CO.

d. No contractor furnished or owned commodity must be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor must keep pilferable items under lock and key at all times and must provide the COR or POC with a key in the event of an emergency.

e. The Contractor will provide the COR and Facility a binder with the complete list of Material Safety Data Sheets (MSDS) for ALL CHEMICALS being utilized to sanitize and clean the facility.

This list will be kept in the janitorial closet. If more than one closet is at the facility, then the contractor will provide the binder to the Facility Manager. The Contractor will also ensure that this list is updated whenever there are Chemical / Product changes.

4. CLEANING SERVICES TO BE PERFORMED AT THIS LOCATION.

Performance requirements for cleaning consist of the following each time an area is serviced.

Note: for the safety of the children, all cleaning equipment and materials shall be kept out of the reach of children and under lock and key whenever applicable.

*Furniture or other equipment (including waste bins) moved while performing cleaning services must be returned to their original position.

A. Twice daily (once around noon and once at night).

1. Remove paper, trash, and sealed bags containing soiled diapers.

2. Service dispensers

3. Empty wastebaskets and remove trash to dumpster.

4. Bathroom floors, walls, stall walls and toilets must be cleaned and disinfected. Disinfect floor by sweeping and wet mopping or scrubbing. The floors must be clean and free of dirt, dust, water streaks, string, gum grease, tar, etc., and present an overall appearance of cleanliness. All surfaces must be dry and corners must be clean.

B. Daily:

1. All tile floors are to be swept and wet mopped with an appropriate disinfectant, and ensured floors are thoroughly cleaned. Special attention should be given to areas under high-chairs and tables. No food should remain on the floor. Walls, baseboards and other surfaces must be free of splashing and markings.

2. Thoroughly vacuum all areas, including under and around furniture. No dust, sand, paper scraps, etc., must remain on the floors or carpet.

3. Clean drinking fountains

4. Glass doors and all interior glass must be clean and free of dirt, dust, streaks, watermarks, and grime.

5. Wash inside and out with disinfectant or steam clean all garbage cans used for diapers and food remnants.

6. Clean horizontal surfaces, including tables, counters, and desktops.

7. Clean vertical surfaces of cabinets.

8. Clean glass desktops and mirrors.

9. Clean appliances with appropriate cleaners, surface areas must be grease and dirt free. Appliances must shine and no smears or streaks must be on surfaces.

10. Diaper changing boards must be washed with mild anti-bacterial detergent.

Detergent must remove all soil from changing board and ensure the surface is germ free and odor free. No smudges, soil, or streaks are allowed.

11. Clean and disinfect shower.

12. Sinks and sink counter surfaces cleaned and disinfected. Clean all fixtures, including metal chrome surfaces, water closets, urinals, shelving, washbasins, shower stalls, mirrors, waste receptacles, dispensers, and wall surfaces, using a cleaner disinfectant.

Raise water closet toilet seats. Porcelain fixtures and metal surfaces (washbasins, urinals, toilets, shower stall, etc.) must be clean and bright, no dust, spots, stains, green mold, rust encrustation or excess moisture.

13. Kitchen:

1. Floor is to be swept and wet mopped with an appropriate disinfectant, and ensured floors are thoroughly cleaned. No food should remain on the floor. Walls, baseboards and other surfaces must be free of splashing and markings.

2. Empty trash, fill soap dispensers, inspect and replace lights, wipe down entry door to keep door free of grime and fingerprints.

C. Weekly:

1. Corners, cracks, crevices, areas along the baseboards and outside door threshold are to be vacuumed three (3) times weekly.

2. Dust with treated dust cloth all surfaces and furniture to ensure a dust free environment once (1) a week. There must be no dust streaks. Blinds, windowsills, corners, crevices, molding and ledges must be cleaned by dusting or vacuuming.

There must be no spots or smudges on dusted surfaces caused by dusting tools.

3. Kitchen:

a. Clean duct vents and air vents if soiled.

b. Clean and dust lower exhaust grates on freezer and refrigerator.

c. Polish all stainless steel exterior surfaces

d. Disinfect and polish interior of sinks.

e. ENTRANCES: Police and clean all entrance and exit areas, including entrance doors. All entrance and exit areas (including fire exits) should be visibly clean and free of all trash, paper, cobwebs, and other discarded materials.

D. Monthly:

1. Scrub floor to remove any embedded dirt and stains. OF WORK

2. Dust around windowsills, doors, corners and between opened ceiling joists to remove all spider webs including any areas where spider webs are spotted.

3. Clean all glass and frames inside and out. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

4. Clean all air conditioning and heating vents.

5. Clean stairwells (including handrails and landings) between ground and junction floors

E. QUARTERLY CLEANING REQUIREMENTS:

1. Clean surfaces and objects approximately 70” or more from the floor. This includes wall and ceiling areas, ventilating and air conditioning outlets, clocks, transoms, ceiling molding, tops of partitions, pictures, plaques, all furniture, and windowsills. Damp wipe and dry high surfaces. Drapes, if applicable, shall be vacuumed in place.

2. Dust or vacuum all blinds.

3. Clean all air vent, returns, lights and light covers

4. Hose down with water any outdoor playground hard and resilient rubber surfaces to remove any surface dust and debris.

F. ANNUALLY:

All playground equipment surfaces, platforms, flooring, resilient flooring surfaces, and structures associated with playground equipment shall be cleaned once per year using a pressure washer or other industry standards for the surface that is being cleaned.

F. BI-ANNUAL CLEANING REQUIRMENTS

1. Clean and shampoo all cloth furniture

2. Clean all blinds and rehang.

Note: The licensee is responsible for the sanitation and cleaning of all furniture, toys, toy shelves, diaper changing boards, storage closets and shelves, pet cages, and aquariums as the in and outside of all kitchen appliances.

5. SPECIAL PRECAUTIONS: Some areas must be occupied by FAA employees performing official duties during the time contract work is being conducted. Therefore, the contractor must give special attention while conducting work in these areas.

6. OTHER

Policing Grounds: Paper, bottles, cans, and all other trash and refuse must be removed from all grounds, sidewalks, and interior courts within the facility grounds as needed. All removed items must be deposited in the nearest waste container.

Approx. 59,000 sq. ft.

ATTACH Appendix 1

Emergency Services: In the event that an emergency situation occurs, such as flooding, glass breakage, biohazard cleanup, spillage of liquids, etc., prior to or after normal working hours, the Contractor will be required to provide clean up services.

Lost and Found Property: It is the Contractor's responsibility to ensure that all articles of possible personal or monetary value found by the Contractor's employees are turned in to an office designated by the COR.

CONTRACTOR’S PERSONNEL

Prior to commencement of work, the Contractor shall provide the Contracting Officer’s Representative (COR), with an initial list of all employees including subcontractors who will be performing the services at the facility. This will also include the names of supervisors and persons to contact for emergencies. The Contractor shall provide a point of contact to the childcare operator and to the Contracting Officer (CO) at the same time.

The Contractor shall prohibit all of the Contractor’s personnel from disturbing papers on desks, opening desk drawers or cabinets, or using the telephone and/or office equipment for personal use.

Note: The licensee is responsible for the sanitation and cleaning of all furniture, toys, toy shelves, diaper changing boards, storage closets and shelves, pet cages, and aquariums as the in and outside of all kitchen appliances.

End of Text ZBW CCF