ITSP Contractor for BHR.pdf

This is a Request for Proposal (RFP) document from the State of South Dakota, Bureau of Human Resources, seeking a Benefit Decision Support Tool to assist state employees in selecting optimal health and flexible benefit plans. The RFP (#25RFP18343) requires development of a web-based tool that leverages claims data from Wellmark Blue Cross Blue Shield to provide decision tree logic across the state's self-funded health plan, which encompasses four coverage options and multiple benefits including health insurance, dental, vision, life insurance, disability, and health savings accounts. The tool must be fully operational by April 15, 2026, to support the fiscal year 2027 open enrollment period and must be accessible 24/7 with capability to generate utilization reports and communication materials. Offerors must submit questions by November 14, 2025, with state responses due by November 25, 2025; complete proposals must be electronically submitted to Peggy.Canter@state.sd.us by 5:00 p.m. CDT on December 15, 2025. The contract term spans three years, from April 1, 2026, through April 30, 2029, with potential options for two one-year extensions, bringing the maximum contract duration to five years.

Evaluation criteria include specialized expertise (200 points), available resources (150 points), past performance (150 points), project management techniques (100 points), familiarity with South Dakota (100 points), availability to project locale (50 points), special project constraints capability (50 points), and cost (200 points). Vendors must provide separate technical proposals for three hosting options: vendor-hosted, state on-premise, or state cloud-hosted PaaS configurations, with corresponding system and solution diagrams. Required insurance coverage includes commercial general liability insurance of at least $1,000,000 per occurrence and professional liability insurance of at least $1,000,000. Pricing must include all-inclusive lump sum pricing for core services with hourly billing rates for additional work and a maximum fee guarantee for the initial three-year term. The proposed solution must integrate with existing state infrastructure, including single sign-on capabilities, Microsoft Power BI data access, and compliance with South Dakota's IT security standards. The RFP contains no explicit set-aside designations or restrictions on responding organizations.