Attachment 7 QASP.pdf

ID07210019

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1. Purpose

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

• What will be monitored?

• How monitoring will take place.

• Who will conduct the monitoring?

• How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a ―living document‖ and the Government may review and revise it on a regular basis.

However, the Government shall coordinate changes with the contractor. Updates shall ensure that the

QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

The following FAR clause applies: 52.246-6 Inspection of Services – Time-and-Material and Labor-Hour

2. Government Roles and Responsibilities

The following personnel shall oversee and coordinate surveillance activities.

• Contracting Officer (CO) - The GSA CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United

States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

• Project Manager (PM) - The GSA PM acts as an acquisition consultant and serves as liaison between your customer organization and their requesting program office, as well as liaison between your customer organization and the GSA supporting contracting office.

• Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The

COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the

CO, the COR shall provide documentation to the CO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the CO for action.

The following employees of the contractor serve as the contractor’s Program Manager and Task Manager for this contract.

• Program

Manager - TBD

Telephone: TBD

Email: TBD

3. Performance Standards

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary, Attachment 5.1. Technical Exhibit 1 – List of

Deliverables and the Performance Requirements Summary in the Performance Work Statement, includes performance standards. The Government shall use these standards to determine contractor performance.

List of Deliverables and the Performance Requirements Summary

Required

Deliverables/Re ports

Required Due

Date

PLANNED

FREQUENCY

PWS

Ref.

Performance Threshold

Method of Review and

Approval of Deliverables

Project Plan 30 days after contract/task order award or Option

Exercising

As needed

5.2

100% Compliance/On-time delivery

COR assessment of work

Course

Development

Plan

30 days after task order award

95% Timely/Accurate delivery

Status Briefing

30 days after task order award

95% Timely/Accurate delivery

COR assessment of work

Meeting

Minutes

30 days after task order award

As needed 5.2 95% Timely/Accurate delivery

COR assessment of work

Trip Report 5 working days after travel is complete

Each Trip Taken

Under the

Terms of this

Contract

2.19 95% of the time submitted timely/accurate

Final

Invoice

Due 60 days from completion

Due 60 days from completion

3.1 100% Timely/Accurate

Delivery

COR and GSA assessment of work

Release of

Claims

Due fifteen (15) calendar days of final payment.

Due 15 days calendar days after final payment

3.2

100% Timely/Accurate

Delivery

COR and/or CO/PM assessment

4. Frequency of Measurement

The COR shall take annual measurements. During the task order performance, the COR shall analyze whether the negotiated frequency of measurement is appropriate for the work being performed and may increase/decrease frequency accordingly.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance. The QASP shall be incorporated as a separate document attached to this PWS.

Contract Performance Evaluation: In accordance with FAR 42.1502, the Government will record past performance information for acquisitions over $150,000 utilizing the Contractor Performance

Assessment Reporting System (CPARS). The CPARS process allows contractors to view and comment on the Government's evaluation of the contractor's performance before it is finalized. Once the contractor‘s past performance evaluation is finalized in CPARS it will be transmitted into the Past

Performance Information Retrieval System (PPIRS).

Contractors are required to register in the CPARS, so contractors may review and comment on past performance reports submitted through the CPARS.

CPARS https://www.cpars.csd.disa.mil/

PPIRS http://www.ppirs.gov https://www.cpars.csd.disa/ http://www.ppirs.gov/