Amend 1 - Attachment 1 - PWS PRLS-E Rev1.pdf

PERFORMANCE WORK STATEMENT

PORT & REGIONAL LOGISTICS SERVICES EUROPE - (P&RLS-E)

Port & Regional Logistics Services Europe (P&RLS-E) Performance Work Statement

TABLE OF CONTENTS

Section Topic Page

1 Background & Scope 2

2 Performance Measures 3

3 Terminal Specific Requirements 12

4 General Contract Administration 27

5 General Contractor Requirements 38

6 General Security Requirements 54

7 General Safety Requirements 61

8 Accessorials 68

Appendix A Regulations, Publications, & Forms 72

Appendix B Glossary of Terms 77

Appendix C Schedule of Rates 89

Appendix D Ordering Procedures 90

Appendix E Payment Instructions 93

Appendix F List of Acronyms & Abbreviations 97

Appendix G Trade Areas and Zones 99

SECTION 1 - BACKGROUND AND SCOPE

1.1 Background. Military Surface Deployment and Distribution Command (MSDDC), headquartered at Scott AFB, IL is an operational-level U.S. Army Command designed by the

Secretary of the Army as the Army Service Component Command (ASCC) of the U.S.

Transportation Command. Since its establishment in 1965, SDDC has played a vital role in our nation’s defense by providing support to every war, major contingency, training exercise and humanitarian relief operation where our military forces have been deployed.

1.2 Scope. Provide Port and& Regional Logistics Services in connection with the import and export of Defense Transportation System (DTS) sponsored cargo. SDDC requires S&RTS labor, equipment, gear, tools, documents, materials and miscellaneous supplies and management services to satisfy all tasks provided in this Performance Work Statement (PWS). This

Performance Work Statement (PWS)PWS will cover the full spectrum of task and shall be inclusive of services required for stevedoring and related terminal services, cargo transportation services to include Port and& Regional Logistics Services by handling surface moving cargo receipt, disposition, warehousing, storage and processing cargo for simultaneous shipments via multiple surface modes of transportation and accessorials (see section 8) as designated by the

Contracting Officer (CO) or their appointed Contracting Officer’s Representative (COR) and

Alternate Contracting Officer Representative (ACOR).

**NOTE: Subsequent reference to the term Contractor throughout the PWS means all personnel including subcontractor personnel, who assume responsibility for administering, managing, and executing all functions necessary to provide the services specified in this PWS and ordered by the Ordering Officer (OO).

**NOTE: Subsequent references to the COR throughout the PWS will assume also the ACOR unless otherwise specified.

1.2.1 The Contractor shall provide all gear, equipment, materials, management and sufficient amounts of qualified labor to satisfy the full scope of ordered services to include longshoring, stevedoring and logistics services, and accessorials and make every effort to rectify labor and equipment shortfalls, for which the Government will compensate the Contractor by applicable commodity or man-hour rates as designated by the Schedule of Rates (SOR).

1.2.2 The Contractor shall obtain the required written approval from the COR for all work, services, or other terminal operations for which a task order number and ordering template will be issued. The Contractor shall assume all expenses for any work performed outside of the contract or without written authorization from the COR.

1.2.3 Upon the award of this contract, all work shall be performed IAW “best commercial practices”.

1.2.4 Administrative Responsibility. The Contractor shall perform all related administrative actions required to provide services or perform work such as quality control (QC), meetings, and correspondence.

SECTION 2 - PERFORMANCE MEASURES

2.1 Definition of Performance Requirements. Performance Requirements are described as performance objectives, measures, and standards in the following manner:

Performance Objective – A statement of the outcome or results

Performance Measures – The critical characteristics of the objective that will be monitored by the Government

Performance Standards – The targeted level or range of levels of performance for each performance measure, relating to the Acceptable Quality Level (AQL) for the objective

2.2 Use of Performance Measures and Standards. The Contractor shall ensure every performance objective is provided IAW the PRS; however, every performance objective does not have a related performance measure or performance standard. For those performance objectives which do not specify a measure or standard, the measures and standards are in accordance with standard commercial practices.

2.3 Performance Measures. All services ordered under this contract shall be performed in accordance with the terms of the contract.

2.4 Performance Requirements and Performance Standards. The Government will evaluate the Contractor's performance under this contract using the methods of surveillance specified in the Performance Requirements Summary (PRS) in Table 1. The Government will record all surveillance observations. When an observation indicates defective performance, the

COR will request the Contractor's representative to correct the deficiency and to initial the observation, however, the Government's right to perform additional inspections shall not be limited to the requirements in the PRS.

2.5 Performance Requirements – Quality Assurance (QA).

2.5.1 Contractor Performance Requirements. This is a performance based contract. The

Contractor’s performance shall be measured against the performance objectives listed in

Contractor Performance Requirements Summary (PRS) during each operation and as a minimum on a monthly basis.

2.6 Performance Requirement Summary

2.6.1 The Performance Requirement Summary (PRS) represents the most important contract objectives that, when met, will ensure contract performance is satisfactory. Although not all

PWS requirements are listed in the PRS, the Contractor is fully expected to comply with all requirements in the PWS.

2.6.2 Performance standards define required services. The Government will perform surveillance to determine if the Contractor meets, or does not meet the standards of this contract.

The PRS Matrix below includes performance standards that the Government shall use to evaluate the Contractor's performance and shall compare the Contractor’s performance with Acceptable

Quality Levels (AQL).

TABLE 1 – Performance Requirements Summary PWS Section

# and Title

Item being measured Details of AQL Method Used Corrective actions required due to deviations from the

Performance Measure

2.11

2.11.1

The Contractor shall establish a

QCIP, which will emphasize quality control over all contract requirements. The QCIP will contain a Quality Control

Inspection Checklist (QCIC), which, at a minimum, will contain all elements of the Performance Requirements Summary (PRS).

The draft plan must be submitted to the Contracting Officer at the time of proposal submission. The

Government will review and either accept or reject the QCIP within ten (10) days of receipt. The

Contractor shall have five (5) days to make any necessary corrections and resubmit. No performance may commence prior to approval of the QCIP. The plan will be up-dated when requested by the

Contracting Officer.

Zero deviation from standard 100% Inspection N/A

3.2.5 3.2.7

3.2.8

3.2.8.1

Cyber-Incident Reporting Objective: Provide timely cyber-incident reporting.

Threshold: No more than one late cyber-incident report or unreported cyber-incident in a twelve (12) month period.

100% inspection Contractor held accountable

3.3.6 Contractor shall control traffic on

vessel ramps to ensure only 1 vehicle is on the ramp at a time.

This also applies to pedestrian traffic not being allowed while vehicles are on the ramp.

100% Compliance Observation and inspection

Contractor held accountable

4.2.3

Appendix E

The Contractor shall participate with the government in conducting a reconciliation/validation of the cargo discharged with reports from

GATES, SDDC Forms 288 and 290.

100% compliance Within 7 days of completion of vessel operation

Contractor reprimanded for not submitted reports and documents.

Copies submitted to CDS/COR.

2.18, Table 3

5.10.1

The Contractor shall coordinate vessel activity with the COR/ACOR. Prior to the start of each vessel operation, the

COR/ACOR will provide the

Contractor with the mutually agreed upon timeframe for completion of loading of the vessel. Vessel operation completion timeframes will be determined based on such factors as cargo volume, stow factors, cargo mix and vessel type being worked. The Contractor shall not be held accountable for delays in vessel operations resulting from circumstances not within the control or responsibility of the

Contractor. Numerous factors are known to affect productivity, including but not limited to:

weather, simultaneous vessel operations, and vessel condition.

100% compliance in planning and coordination

100% compliance in meeting timeframe

Visual inspections

Following

Pre-Stow Plan

Loading vessel timeline

The Contractor shall be held accountable for delays in vessel operations

COR fills out evaluation of contractor per vessel

4.6, Table 4

5.18

The Contractor shall load cargo on the vessel from its place of rest to point of stow aboard vessel in accordance with the approved vessel pre-stow plan furnished by the Government and within the agreed upon time frame.

Load Without Damages: 0% of Cargo

Damaged, 1% max allowable deviation for damages under $1000, otherwise 0% deviation 0% of cargo needs to be re-stowed. Max allowable deviation is 1%

Stow Plan / Load

Plan

Visual Inspection

Contractor liable for actual damages.

Cargo shall be re-stowed by Contractor at no-cost to the

Government.

4.6 Table 4,

5.9.3 5.10.3

The Contractor shall discharge cargo in accordance with the Discharge Plan and stage in accordance with the Staging Plan within the agreed time frame.

Load Without Damages: 0% of Cargo

Damaged, 1% max allowable deviation for damages under $1000, otherwise 0% deviation

0% of cargo needs to be re-stowed.

Max allowable deviation is 1% Cargo must be one hundred percent (100%) accounted for once the ship has been fully discharged. Zero deviation

Random visual inspection as required by the

COR

Contractor liable for actual damages.

Contractor liable for re-stowage costs

5.6 The Contractor shall participate in

daily operations meetings and other meetings regarding vessel loading as required.

Performance Standard: 100% staffing

100% compliance Visual, Documented and

Random

Contractor held accountable

Contractor held accountable for shortfalls

5.10.3

5.10.5 5.10.5.1

5.27

The Contractor shall receive and review cargo list and stow plan for accuracy and efficiency of terminal and vessel operations, and report discrepancies to the COR to include HAZMAT (i.e. missing labels/placards, etc.).

Cargo must be 100% accounted for once the ship has been fully discharged Zero deviation

Each Vessel, All

Cargo

N/A

5.10.5 The Contractor shall clean the

vessel and surrounding area of securing materials and Contractor debris following upload and discharge of the vessel

100% compliance Visual inspections, vessel crew

On the spot corrections

5.10.7 The Contractor shall perform

100% in-stow inspection of each hold or deck loaded on the vessel with the chiefs mate or their (vessel representative) upon completion each deck of the loading operations

95% compliance in meeting timeframe and stowing cargo per the pre-stow plan

95% compliance stowing cargo per the pre-stow plan

100% compliance for securing cargo aboard the vessel

Lashing inspection

On the spot corrections.

5.23 5.8.6.1

5.10.4

5.11.1

The Contractor shall unlash, unsecure, and remove cargo from modes of inland transportation to designated place of rest.

Unloading also includes removing/reinstalling transporter components i.e. sideboards, rails and tarpaulins. The Contractor shall remove all labels and placards from all modes of land transport before release back to carrier.

Record accurate information for the cargo; 5% max allowable deviation of documentation discrepancies

Random visual and/or physical inspection as required by the

COR

Re-performance on Contractor’s account. Any detention/ demurrage based on failure to comply with requirements will be on Contractor’s account.

5.24 The Contractor shall report all

damages and shortages and provide a copy of all tally reports

(signed by the checker) to the

COR no later than 2 hour after the completion of each shift unless otherwise specified.

100% accountability of the cargo and its location is required with zero deviation, prior to the vessel departure.

Damages/ shortages will be entered in the tally report.

100% Inspection

Submitted tally sheets at the end of each shift

Contractor reprimanded for tally sheets not submitted at each shift.

Copies submitted to CDS/COR.

COR fills out evaluation of contractor per vessel

7.2 Comply with applicable

installation and terminal safety and fire regulations

100% Compliance Observation and inspection

Contractor held accountable

7.2.1 Any safety issue where DoD

employee stops an operation due to unsafe acts by contractor or labor worker.

100% Compliance Observation and inspection

Contractor held accountable

7.6.4.1 The Contractor shall ensure that

personnel operating Government

Vehicles possess a valid

Commercial Driver’s License.

The contractor shall furnish list of qualified drivers by name, matched to the specific equipment they have been trained to operate prior to the start of an operation.

100% Compliance Visual

Inspection, Random

Contractor provide copy of required license to COR

7.10 -7.10.4.3 Damage/Injury – Immediate notification to COR

100% Compliance Observation and inspection

Contractor held accountable

Appendix E The Contractor shall submit 100% legible invoices within ten (10) days after completed vessel operation.

100% of invoices received within 10 days. Max allowable deviation is 2 days

100% Inspection Contractor reprimanded for not submitted within the time specified. Invoices returned for correction to the Contractor shall be resubmitted within two (2) working days

2.7 Quality Assurance. The Government will inspect the Contractor’s performance IAW the PWS during the term of the contract. The Contractor shall not limit or hinder the

Government’s access to places (to include services performed by sub-contractors) where services are being performed. The Government will randomly provide inspections with or without notice to the Contractor.

2.8 Government Observations. Government personnel, other than the CO, COR, or

Ordering Officer (OO), will observe the Contractor’s operations, however, they will not interfere with Contractor performance.

2.9 Contracting Officer’s Representative (COR). The Contracting Officer Representative is the authorized government representative(s) who will perform assessments of the Contractor’s performance.

2.9.1 COR(s) will inform the Contractor verbally when discrepancies occur and may request corrective action. COR(s) will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and request the Contractor (or authorized representative) to initial the discrepancy. The Government may issue a Contract Discrepancy

Report (CDR) to the Contractor if deemed appropriate.

2.9.2 If the Contractor has contract concerns due to potential scope issues, prices, terms or conditions of the contract, the Contractor shall contact the Contracting Officer and not discuss with the COR(s).

2.9.3 The CO or COR will inspect or evaluate services performed by the Contractor during the period of this contract.

2.10 Ordering Officer (OO). The OO is the authorized government representative who along with the COR works with the Contractor to prepare the pre and final task order and submits to

SDDC G8 for initial funding request.

2.11. Quality Control Inspection Plan (QCIP). Within ten days of the award of this contract, the Contractor shall establish and provide a copy of the QCIP to the CO and COR. The QCIP will emphasize quality control over all requirements and have a Quality Control Inspection

Checklist (QCIC) containing at a minimum, will contain all elements of the Performance

Requirements Summary.

2.11.1 The QCIP shall include the following:

A quality control inspection system covering general and specific tasks included in the contract scope of work. It should specify tasks or areas to be inspected on both a scheduled or unscheduled basis, and the manner in which inspections are to be conducted.

The names of firms or individuals tasked to perform inspections and the extent of their authority. This may be in the form of an organization chart or other form approved by the COR.

A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

A method of documenting and enforcing quality control operations of prime or subcontractor work, including inspection and testing.

A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities and classification of each member of the contractor’s quality control team

2.12 Quality Control Inspection Checklists (QCIC). The Contractor shall submit the QCIC to the COR upon completion of every vessel operations mission. Compensation for services defined in this paragraph are included in the commodity rates established the SOR.

2.13 Quality Control Files (QCF). The Contractor shall maintain a file of all Contractor inspections or tests, to include any corrective actions taken. The Government may review the

Contractor’s QCF at the CO’s discretion during the contract term, to include any extensions of contract term. The Contractor’s QCF is Government property and shall be provided to the

Government upon completion or termination of the contract.

2.14 Contract Discrepancy Report (CDR). When a trend develops or performance falls below the PWS standard, the CO may issue a CDR to the Contractor. The Contractor shall respond within fifteen (15) business days. The response shall be in writing and state the reason performance fell below the PWS standard, how performance will be returned to acceptable levels, when performance will be returned to acceptable levels and how recurrence of the problem will be prevented in the future. Failure to respond within the established time limit or failure to provide a response that adequately corrects the issues addressed in the CDR shall constitute sufficient justification for the CO to place the Contractor, or its subcontracted carrier, in partial or total non-use. The CO may place a Contractor in partial or total non-use while a

CDR is being processed. The CO’s decision for resolution of a CDR is final. Multiple CDRs may result in termination of the Contractor from this contract for default and an unfavorable past performance rating in the Contractor Performance Assessment Reporting System (CPARS).

2.15 Performance Evaluation Meeting(s). The contract manager shall be required to meet at the end of the task order operation with the COR, and/or the Contracting Officer for an after action review of the services performed. Meetings will be held as often as necessary thereafter as determined by the COR. Upon Contractor request, a meeting will be held whenever a contract discrepancy report is issued. The written minutes of these meetings shall be signed by the contract manager, Contracting Officer, and COR. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the Contracting

Officer with copy to the COR within 10 calendar days of receipt of the signed minutes.

2.16 Contractor Performance Assessment Reporting System (CPARS). The contractor's performance will be evaluated to assesses a contractor's performance and provide a record, both positive and negative, on a given contractor during a specific period of time, when determined by the Contracting Officer. Each assessment is based on performance requirements in accordance with (IAW) the PWS and the Quality Assurance Surveillance Plan (QASP). The report will be entered into the Government automated information system, Contractor Performance Assessment

Reporting System (CPARS) IAW FAR 42.15. The Contractor shall be required to provide name

& email address of an individual who represents their company. This person will receive access to CPARS to view and respond to any CPARS ratings provided by the Government.

2.17 Deliverables.

2.17.1 All deliverables shall meet professional standards and meet the requirements set forth in contractual documentation. The Contractor shall provide all deliverables electronically in

Microsoft Office (Word, Excel, PowerPoint, Project, etc.) formats pursuant to the following schedule. Each deliverable is a contractual requirement. For those that do not specify a measure or standard, the measures and standards are IAW standard commercial practices.

**NOTE: Days are defined as business days unless otherwise stated.

TABLE 2

PWS Para Deliverable Title Delivery Schedule

2.11 Quality Control Inspection Plan (QCIP) Established Within 10 Days of

Contract Award and Provided to

COR

2.12 Quality Control Inspection Checklist

(QCIC)

Submitted to the COR upon

Completing of Every Vessel

Operations Mission

2.15 Performance Evaluation Meeting Contract Manager Will Meet With

COR and/or CO at Least Weekly

After Contract Award and Then as

Necessary as Determined by COR

3.2.3.2 Contractor Personnel List Submitted Within a Minimum of 2

Days of Contract Award

3.2.5

3.2.7

Cyber – Initial Incident Report Provide to CyOC within 24 hours after discovery a reportable cyber-incident.

3.2.5

3.2.8.1

Cyber – Follow-On Detailed Report Provide to CyOC Within 72 hours of becoming aware of reportable cyber-incident.

3.4.15.6 Material Accountability Report Submitted to the COR within 24 hours of completion of operation

3.11 Damaged, Lost or Pilfered Freight Report Immediately Notify COR and Submit a Full Written Report Within 24

Hours

4.2.2 Verbal Requests Confirm With OO in Writing Within

24 Hours of Completing Operation

4.2.3 Reconciliation and Validation Report Provided to COR Within 7 Days of

Completing Each Operation

4.6.1.1 Daily Port Work Accomplishment Plan Provided at Daily Operations

Meeting

4.6.1.2 Contractual Problems Report Provided to COR Monthly

4.6.1.3 Verbal Reports and Monthly Written

Reports

Provide at Monthly COR and

Contractor Meetings

4.20.3 Cargo Accountability Documentation Submit to COR within 10 Days After

Contract Award

5.4 Contractor Labor or Equipment Shortfall Immediately Communicate to COR

5.10.7 Cargo Exception Report Submit to COR Within 4 Hours

Following the Completion of Vessel

Operation

5.22 Weighing Containers or Other

Conveyances Report

Provide COR or COR’s Designated

Representative the Gross Conveyance

Weight and Associated Conveyance

Numbers Upon Completion of All

Stuffing and Partial Unstuffing

Operations

5.24 Tally Reports Provide copy to All Tally Reports

(Signed by Checker) for Damages and Shortfalls to COR No Later Than

2 Hours after Completion of Each

Shift

5.25.2 Rail Load Tally Sheets When it Applies, Provide to CDS

Section Office Every 2 Hours

5.25.3 Truck Load Tally Sheets Provide copy to CDS Section at 4

Hour Intervals

5.27 Frustrated Cargo Reporting Notify COR Immediately and Shall

Report Every 24 Hours

6.5.1 Subcontractor Suitability Report Submit to CO Within 30 Calendar

Days After Contract Modification and Every 6 Months Thereafter

7.6.4.1 Non-Compliant Contractor Personnel Immediately Notify COR and Report

Incident in Monthly Written Reports

7.10.1 Preliminary Accident Investigation

Report

Provide to COR and SDDC Safety

Officer Within 24 Hours of Accident

7.10.1 Full Accident Investigation Report Provide to COR and HQ SDDC

Safety Within 30 Days of Accident

2.18 Minimum Productivity. The Contractor shall manage subcontractor, provide correspondence, timeline reports, and service expectations as necessary through their subcontractors to ensure they provide required personnel, gear, and equipment to maintain minimum productivity levels set forth in the table below.

2.18.1 TABLE 3 Minimum Productivity Levels - **NOTE: The table below contains:

Anticipated vessel types, Average TEU & vehicles count, Available loaded deck space for FULLY LOADED vessel types, Total working hours (load/discharge) Timelines, Minimum number of pieces per hour for completing vessel discharge and, Minimum number of pieces per hour for completing vessel load of each vessel type.

Loading or discharge total hours may or may not be continuous. The Contractor shall be responsible for minimum productivity levels of all vessels and all combinations of cargo type and number.

**NOTE: An “Average Cargo Load” consist of wheeled vehicles, trailers, containers, tracked vehicles, aircraft and breakbulk. General planning factors for vehicle cargo on RO/RO or

LO/LO ships are listed below.

Average vehicle Sqft (LxW)=185

Average vehicle Short Tons =10

Average vehicle Sqft to Short Tons conversion 20

Average vehicle Metric Tons (M/T) 40

Average vehicle Measurement Tons (MTON’s) by commodity

**NOTE: Table 3 does not reflect the total time a ship is in port. Other factors such as piloting and docking procedures, tides and weather, bunkering operations, receiving ship's stores, and cast-off procedures affect the total port time a vessel keeps a berth from being used for other purposes. For LO/LO vessels include opening and closing hatches and welding D-rings.

Reference SDDC TEA Pam 700-2 Logistics Handbook for Strategic Mobility Planning & 700-4

Vessel Characteristics for Ship Loading.

TABLE 3 - Minimum Productivity Levels

Vessel Type & operation

Average Cargo

Load

Available

Loading Space

65% Stow Factor

Total Vessel

Operational hours for Discharge (D)

Load (L)

(Continuous Hrs.)

Minimum

Discharge

Pieces Per Hour

Minimum

Loaded Pieces

Per hour

Fast Sealift

Ships (FFS)

(using shipboard crane

& RORO)

240 TEU slots

800 LOLO

203,000 ft2

131,950 ft2

34hrs. (D)

48 hrs. (L)

30 pieces per hour

25 pieces per hour

FSS (using port crane &

RORO)

240 TEU slots

800 RORO

203,000 ft2

131,950 ft2

28 hrs. (D)

32 hrs. (L)

36 pieces per hour

32 pieces per hour

LMSR

(NON-PREPO),

(RORO&

LOLO)

518 TEU slots

1000 RORO

321,831 ft2

209,190 ft2

48 hrs. (D)

63 hrs. (L)

31 pieces per hour

24 pieces per hour

RORO

(car carrier)

200 TEU

600 RORO

301,783 ft2

196,158 ft2

23 hrs. (D)

24 hrs. (L)

34 pieces per hour

32 pieces per hour

Container Ship

(using port crane) 1521 TEU slots 243,360 ft2

158,184 ft2

48 hrs. (D)

48 hrs. (L)

32 pieces per hour

32 pieces per hour

MPS/CAPE

(LOLO –

RORO)

562 TEU slots

400 RORO

190,738 ft2

123,987 ft2

42 hrs. (D)

48 hrs. (L)

24 pieces per hour

20 pieces per hour

Heavy Lift

(LOLO,

shipboard crane)

500 LOLO 75,000 ft2

36 hrs. (D)

40 hrs. (L)

13 pieces per

12 pieces per

SECTION 3 - PORT - TERMINAL SPECIFIC REQUIREMENTS

3.1 Scope of service. This PWS covers handling DOD exported and imported cargo by the

598th Transportation Brigade located in Sembach Kaserne, Germany. The specific requirements for the Ports in European area located throughout the countries of European region are listed in

Appendix G.

3.1.1 The Contractor shall be required to provide high op-tempo (including working multiple decks simultaneously on multiple vessels) to include P&RLS services and related services as stated in the PWS at the port ordered in the task order. In cases where port tariffs supersede certain stevedore requirements, the Contractor shall remain ready to provide full services when requested by the Government.

3.1.2. The Contractors’ services shall cover the full spectrum of ocean terminal operations to include discharging and loading simultaneously, multiple types of vessels, trucks and railcars, operating staging and call forward areas including designated areas or facilities for washing or fumigation of imported or exported cargo and in-transit storage or warehousing.

3.2 Additional Physical Security.

3.2.1 Military Base Access. The Contractor shall ensure all Contractor personnel must at all times adhere to all security requirements set forth by the Installation Commander or Port

Authority at the Port & Regional Logistics Service operation.

3.2.2 All permanent and temporary personnel, hired directly or indirectly by the Contractor for work to be performed under this contract, shall have in their possession, and display when required, a current Transportation Workers Identification (TWIC) Credential or host nation equivalent issued by the Port where the services are ordered. Contractor management will ensure compliance with this requirement as well as Transportation Security Administration and

33 CFR, Chapter 1, Coast Guard, Department of Homeland Security, Subchapter H, Part 104 –

Maritime Security: Vessels and Host Nation or International Security requirements.

3.2.3 Physical Security at Port. The Contractor, at the request of the Government, shall take additional physical security measures to maintain heighten security requirements for Government personnel and cargo in addition to host nation forces or port security. The contractor shall discuss and receive written approval from the security officer/COR for additional security measures prior to taking action. Physical security is the protection of people, property, and physical assets from actions and events that could cause damage or loss. This includes protection from fire, flood, natural disasters, pilfering, theft, vandalism and terrorism. Physical security describes security measures that are designed to deny unauthorized access to facilities, equipment and resources and to protect personnel and property from damage or harm shall include but not limited to containers for walls or storage, concrete barriers, fencing, locks, or contracted security personnel. Compensation for additional security shall be at cost reimbursement Out of Pocket (OOP), or extra labor man hours at established rates in the SOR.

3.2.3.1 Security for military aircraft, or specialized cargo. The Contractor, at the request of the Government, may be requested to provide additional security for staged military aircraft or specialized equipment. The Contractor shall adhere to AR 190-11 and AR 190-5 (chapter 3-3, 3-

4, 3-5, at Risk level III) & DOD 5200.08-R, Physical Security Program where staged aircraft or specialized vehicles shall be under continuous surveillance. Compensation for additional specialized category shall be at cost reimbursement OOP expense.

3.2.3.2 Personnel list. A comprehensive list of personnel the Contractor may use during the duration of this contract shall be submitted within a minimum of 2 days of contract award in order to obtain security clearances. The list shall identify full name, date and place of birth, residence and employer/company name for a reasonable amount of personnel, not more than double amount normally needed, and shall be submitted with a legible copy of a valid identification document. When submission of a new person is necessary it shall always be in substitution of an already cleared person. Substitutions are only accepted in order to maintain a reasonable amount of cleared personnel that have authorized entry. Contractor is responsible to ensure that, one (1) day prior to start of operations, all personnel are indeed cleared for entry.

3.2.4 Handling and Protection of Non-Public Information. Handling and Protection of

Non-Public Information. In performance of this contract, the contractor may have access to

Covered Defense Information. The contractor agrees:

To use and protect such information from unauthorized disclosure IAW Department of Defense (DoD) Instruction 8582.01: Security of Non-DoD Information Systems

Processing Unclassified Nonpublic DoD Information.

To use and disclose such information only for the purpose of performing this contract and to not use or disclose such information for any personal or commercial purpose.

To comply with other current Federal and DoD information protection and reporting requirements for specified categories of information (e.g., medical, proprietary, critical program information (CPI), personally identifiable information, export controlled).

To obtain permission of the Government Requiring Activity before disclosing/discussing such information with a third party.

To return and/or electronically purge, upon Government request, any DoD information no longer required for contractor performance.

To advise the CO and/or COR of any unauthorized release of such information.

3.2.5 CYBERSECURITY - Incident Handling.

3.2.5.1 Operationally Critical Support. The services designated under this contract are

“operationally critical support” as defined in DFARS 252.204-7012.

3.2.6 Cybersecurity Incident Reporting. In addition to the DFARS 252.204-7012 reporting requirements for unclassified systems and DoD Manual (DoDM) 5220.22, National Industrial

Security Program Operating Manual (NISPOM) for classified systems, reportable cyber-incidents include, but are not limited to, the following:

3.2.6.1 Unauthorized data exfiltration, manipulation or disclosure of any DoD information resident on or transiting the contractor's (or its subcontractors') unclassified or classified information systems or networks.

3.2.6.2 Unauthorized access to the contractor’s unclassified or classified information system(s) or networks(s) on which DoD information is resident or transiting.

3.2.6.3 Cyber-incidents as listed in the MITRE ATT&CK Framework available at https://attack.mitre.org/, incorporated herein by reference, which affect network or information systems where DoD information is resident or transiting.

3.2.6.4 Notifications by a federal, state, or local law enforcement agency or cyber-center (i.e., National Cyber Investigative Joint Task Force (NCIJTF), National Cybersecurity &

Communications Integration Center (NCCIC)) of being a victim of a successful or unsuccessful cyber-event, anomaly, incident, insider threat, breach, intrusion, or exfiltration.

https://attack.mitre.org/

3.2.7 RESERVED.

3.2.8 Cybersecurity Incident Reporting Timelines. In addition to providing the notification required by DFARS 252.204-7012, the contractor is required to notify USTRANSCOM as soon as practicable, but no later than 24 hours after discovering a reportable cyber-incident. The reporting timeline begins when the incident is discovered or reported to the company, its employees, contractors, or cybersecurity firm responsible for providing cybersecurity and response for the company. The contractor shall contact the USTRANSCOM Cyber Operations

Center (CyOC) via phone at +1 618-220-4222. If the contractor does not immediately reach the

CyOC via phone, the contractor shall send an email notification to transcom.scott.tcj6.mbx.cyoc@mail.mil.

3.2.9 Mandatory Reporting Data. The contractor shall work with the USTRANSCOM

CyOC through resolution of the incident. Within 24 hours of becoming aware of a reportable cyber-incident, the contractor shall provide an initial notification of the incident, even if some details are not yet available, which includes, but is not limited to, the following information:

Company Name

Who will be the POC with contact information

Contracting Officer POC (name, telephone, email)

Overall Assessment –Description of incident, data at risk, mitigations applied

Indicators of compromise

Vector of attack (if known)

Estimated time of attack (if known)

3.2.9.1 The contractor shall provide a follow-on cyber-incident report to the USTRANSCOM

CyOC within 72 hours of becoming aware of a reportable cyber-incident, which includes, but is not limited to, the following information:

Contractor unique Commercial and Government Entity (CAGE) code

Contract numbers affected

Facility CAGE code where the incident occurred if different than the prime

Contractor location

POC if different than the POC recorded in the System for Award Management (name, address, position, telephone, email)

Contracting Officer POC (name, telephone, email)

Contract clearance level

Name of subcontractor and CAGE (if applicable) code if incident occurred on a subcontractor network

DoD programs, platforms, systems, or information involved

Location(s) of compromise

Date incident discovered

Type of compromise (e.g., unauthorized access, inadvertent release, other)

Description of technical information compromised

Any additional information relevant to the information compromise mailto:transcom.scott.tcj6.mbx.cyoc@mail.mil

3.2.10 Incident Reporting Coordination. In the event of a cyber-incident, USTRANSCOM may conduct an on-site review of network or information systems where DoD information is resident on or transiting to assist the contractor in evaluating the extent of the incident and to share information in an effort to minimize the impact to both parties. Date and time of on-site visits will be mutually agreed upon by USTRANSCOM and the contractor in advance.

3.2.10.1 The contractor agrees to allow follow-on actions by the Government (e.g., USTRANSCOM, Federal Bureau of Investigation, Department of Homeland Security, DC3, etc.)

to further characterize and evaluate the suspect activity. The contractor acknowledges that damage assessments might be necessary to ascertain an incident methodology and identify systems compromised as a result of the incident. Once an incident is identified, the contractor agrees to take all reasonable and appropriate steps to preserve any and all evidence, information, data, logs, electronic files and similar type information (reference NIST Special Publication 800-

61: Computer Security Incident Handling Guide, (current version)) related to the incident for subsequent forensic analysis so that an accurate and complete damage assessment can be accomplished by the Government.

3.2.10.2 The contractor is not required to maintain an organic forensic capability, but must ensure data is preserved (e.g., remove an affected system, while still powered on, from the network) and all actions documented until forensic analysis can be performed by the

Government or, if the Government is unable to conduct the forensic analysis, a mutually agreed upon third party (e.g., Federally Funded Research and Development Center (FFRDC), commercial security contractor, etc.). Any follow-on actions shall be coordinated with the contractor via the Contracting Officer.

3.2.10.3 The contractor agrees to indemnify and hold the government harmless for following any recommendations to remedy or mitigate the cyber-incident following the actions under

3.2.10 and 3.2.10.1.

3.2.11 Confidentiality and Non-Attribution Statement. The Government may use and disclose reported information as authorized by law and will only provide attribution information on a need-to-know basis to authorized persons for cybersecurity and related purposes (e.g., in support of forensic analysis, incident response, compromise or damage assessments, law enforcement, counter intelligence, threat reporting, and trend analysis). The Government may share threat information with other USTRANSCOM industry partners without attributing or identifying the affected contractor.

3.3 Additional Safety.

3.3.1 Hazardous Spills & Supplies. At no additional cost to the Government, the Contractor shall maintain supplies for emergency response for hazardous spills on public roadways and thoroughfares within the port. The Contractor shall immediately contain the spill and wait for emergency chemical response team to arrive. At no additional cost to the Government, the

Contractor shall maintain supplies for routine maintenance releases. These supplies shall be available or accessible, in a quantity and size, (determined by the Contractor), to resolve a ten

(10) gallon spill or five (5) cubic feet of materials, wastes, or contaminants that may potentially affect or impact the environment. The Contractor shall clean and dispose of waste materials per environmental standards.

3.3.2 Posted Speed Limits. The Contractor shall adhere to all commercial and US

Government port(s) speed limits as directed or defined by the Port Authority or SDDC

Commander and SDDC Safety Officer. For all SDDC vessel operations at all terminals/ports, the speed limit inside vessel, on vessel ramps, and dock/pier is 5 MPH. In all SDDC staging areas, the speed limit is 10 MPH or less. MHE speed limit is 10 MPH or less.

3.3.3 Traffic Cones. At the request of the Government when ordered by the OO, the

Contractor shall provide traffic cones for the control of traffic routes, staging yards, and foot traffic aboard the vessel. Traffic cones shall be standard size 60-80cm, bright red or green in color, and weighted to prevent being knocked over. The Contractor shall supply traffic cones in lots of 25ea. Compensation for traffic cones shall be at established rates in schedule 6 of the

SOR.

3.3.4 Vehicle Safety. During all operations, the Contractor shall not leave any vehicle unattended when the engine is running, or if brakes are not operational.

3.3.4.1 Vehicles with air braking systems have been determined inoperable, i.e. air system have been compromised, brakes have been caged or considered freewheeling must not be left unattended, vehicles in this condition must be labeled clearly on all sides “NO BRAKES”.

Vehicles parked in staging lots shall have all when chocked blocked.

3.3.5 The Contractor provided vehicles will have mounted fire extinguishers and first aid box with current up-to-date inspection sticker/documentation, and inspected monthly.

3.3.6 During vessel operations, the Contractor shall not remain idle across watertight door areas. Maintain only one vehicle moving on a ramp at all times, test vehicle brakes before moving vehicle, and all stationed ramp guards are required to have whistles.

3.3.7 From time to time, the Contractor shall be required to move oversized cargo or equipment outside of the terminal to other staging facilities requiring them to drive on public roads. All drivers will be required to be properly licensed (class A/B or host nation equivalent) by the country to drive government-owned equipment on public roads and it is the responsibility of the contractor to make sure personnel/drivers have complied with host nation laws and regulations at the Contractor’s expense.

3.3.8 Manning Traffic Control Points (TCPs). The Contractor shall provide manning for traffic control points to include equipping TCP’s with signal devices for day and night operations. Compensation for services defined in this paragraph are included in all commodity rates established in schedule of the SOR.

3.3.9 Explosives Safety. Operations that involve explosives movement or handling will require the contractor to meet the following criteria:

3.3.9.1 Explosives Familiarization and Training. All contractor personnel who handle, haul or manage explosive quantity process will complete training as defined by the unit Explosives

Safety Management Plan (ESMP). Units will provide training media or coordinate in-person training to all contract personnel who will fill positions identified in this paragraph. Personnel who are present within the explosives arcs during operations, but not performing handling or management functions will have an ammunition familiarization course which will also be defined by the unit’s ESMP and provided to the contractor.

3.3.9.1.1 Training Tracking and Reporting. Contractor shall maintain training status for employees and provide confirmation, with dates trained, for personnel who will be on the port and performing explosives related tasks daily. This task is a performance measure.

3.3.9.2 Emergency Procedures for Explosives. The Contractor shall incorporate specific procedures into emergency evacuation, firefighting and personnel accountability in emergency response plans when explosives operations are conducted. The COR and unit safety representative will ensure contractor has information necessary to meet this requirement.

3.3.10. The Contractors will remove personnel involved in explosives safety violations or dangerous actions while handling explosives. Procedures will be established to restrict these personnel from performing explosives handling until training or effective corrective actions have been implemented and provided to the COR.

3.4 Additional Administrative.

3.4.1 Hours of Operation. The Contractor may be required to perform simultaneous operations at port described within this PWS seven (7) days per week and 365 days per year.

The Government will give the Contractor as much notice of upcoming missions as possible or no less than 48 hours in advance. A planning meeting will be held prior to each mission at the designated port, and technical direction will be given to establish when Contractor services are to commence. In addition, the COR will discuss specific details of the mission, required mission timelines, facilities, storage, terminal services, security, equipment, and supplies provided by the

Contractor.

Equipment positioning and set-up will take place prior to operational start time. For the purpose of this contract working hours/shifts are broken down for each port(s) as specified by COR.

When operational requirements dictate, day shift hours will be from 0700 to 1800 hours, and night shift hours will be from 1900 to 0600 hours.

3.4.1.1 Information. The Government will furnish Managerial Information as follows:

Advance information and documentation as it becomes available concerning cargo released for shipment to/from the terminal.

Inbound ships due with discharge cargo, berthing, and dates to be worked. Inbound cargo on/from other conveyances truck and rail.

Manifests, bills of lading, or other documents needed for invoicing payments.

A listing of cargo to be loaded on each ship and the pre-stow plan(s) for vessel loading, and/or discharge plan(s) and staging plan(s) for discharge operations.

Disposition and marking instructions for discharge cargo and the arrangement of inland transportation.

Specifications for the processing of military vehicles.

Cargo Status Reports, to include: Aged Cargo Reports and Weekly Open Transfer

Reports, if deemed mission-relevant by the COR.

Daily On-Hand Reports - Import/Export, if deemed mission-relevant by the COR.

Blank Government forms required for operations as described in the Technical Exhibits.

3.4.2 Facilities.

3.4.3 Warehousing. The Contractor shall, when requested, by the Government and ordered by the OO provide short or long term warehousing for Government owned equipment, vehicles, materials, and cargo transitioning the port. Warehouse space shall be secured from commercial operations, and separated by wall or fencing and shall have access to loading docks for cargo transfer. Warehousing shall have lighting, and be accessible to the Government on a 24/7 basis.

Compensation shall be at established rates in schedule 6 of the SOR.

3.4.4 RESERVED.

3.4.5 Temporary office space. Upon the request of the Government and ordered by the OO, the

Contractor shall provide temporary office space. Office space shall be per square meter of space requested or per Twenty Foot Equivalent (TEU) and located within the operational area

(staging or pier side) for use by Government personnel during vessel or terminal operations.

Temporary Office space shall be equipped with office furniture (specific details regarding furniture will be given at the operational planning meeting). Office space shall have environmentally controlled heat/AC for year round use and shall have sufficient standard electrical outlets, interior lighting, lockable door(s) (keys provided). The office space shall be accessible 24/7 during each operation, unless otherwise stated. The temporary office space shall be self-contained or have an external power source (generator or electrical hard wired). The contractor shall provide daily janitorial services to include COVID-19 and any other infectious disease preventive measures (cleaning and disinfecting services). Except where otherwise noted, the Contractor shall be compensated at the rates set forth in schedule 6 of the SOR and shall include electrical hook up, transportation, placement, setup and removal to and from its designated location.

3.4.6 Portable Latrines and hand washing station. The Contractor shall provide portable latrines (port-o-lets) installed in the operational area during each mission. The latrines shall be water flushed or chemical type and supplied with toilet paper, soap and hand towels. Hand washing stations will be equipped with potable water, hand sanitizers, and paper towels. The contractor shall be responsible for providing cleaning service and replenishment of supplies for latrines and hand washing stations once per day. The contractor shall provide daily janitorial services to include COVID-19 and any other infectious disease preventive measures (cleaning and disinfecting services). The number and location of each latrine will be determined in the planning meeting. Compensation shall be at the rate set forth in schedule 6 of the SOR and shall include electrical hook up, transportation, placement, setup and removal to and from its designated location.

3.4.7 Trash Disposal Service. The Contractor shall provide refuse or recycling containers each capable of holding a minimum 8.5 cubic meters of space. Each container shall include daily emptying service. The number and location of refuse/recycling containers will be determined by the COR, and ordered by the OO, and the Contractor during operations planning meetings.

Compensation shall be at the rate set forth in Schedule 6.

3.4.8 Wash Rack & Equipment. Upon request of the COR and ordered by the OO, the

Contractor shall provide pressure washer with heated water and the ability to produce 2500 PSI.

All pressure washing equipment shall meet Agricultural (AG) and Customs and Border

Clearance Agent (CBCA) standards. Compensation shall be established schedule 4 of the SOR and shall be inclusive of the pressure washer, equipment, water, and electricity and sewage fees utilized for the washing operation.

3.4.9 Cleaning of Vehicles and equipment. The Contractor, at the request of the COR, may be requested for washing services for military vehicles, equipment or other cargo.