HT0011-20-R-0023 Solicitation.pdf

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Attached to
Recovery Coordination Program Federal contract opportunity
Solicitation number
HT0011-20-R-0023
Issued by
Defense Health Agency

About this file

This is a solicitation for a non-personal services contract to provide professional, administrative, and management support for the Recovery Coordination Program. Services include support for programs such as Transition of Care Case Management, Caregiver Support, education and employment initiatives, Operation Warfighter internships, and the National Resource Directory. The Defense Health Agency is seeking these services to coordinate recovery support for wounded, ill, and injured service members and their caregivers. Offerors must submit proposals by July 22, 2020 addressing technical, past performance, price, and organizational conflict of interest factors. The agency intends to award a firm fixed price contract and will evaluate pricing by adding option years to the base period price.

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Other files for this federal contract opportunity

Other files attached to Recovery Coordination Program, newest first.
File Type Posted
Attachment 10 ESTIMATED WORKLOAD DATA 07.29.DOCX DOCX document
HT0011-20-R-0023-0005 Mod.pdf PDF
HT0011-20-R-0023-0004 Mod.pdf PDF
HT0011-20-R-0023-0004 Conformed Amendment.pdf PDF
HT0011-20-R-0023-0003.pdf PDF
HT0011-20-R-0023-0002 Conformed Amendment.pdf PDF
Attachment 1 RCP PWS 07.13.2020.docx DOCX document
Attachment 21 RCP Consolidated QA 07.13.2020.xlsx XLSX spreadsheet
Attachment 9 Key Personnel 07.13.2020.docx DOCX document
Attachment 10 ESTIMATED WORKLOAD DATA 07.13.DOCX DOCX document
HT0011-20-R-0023-0002 Amendment Modification.pdf PDF
HT0011-20-R-0023-0001.pdf PDF
Attachment 16 Past Performance Questionnaire.docx DOCX document
Attachment 17 OCI Contract List.xls XLS spreadsheet
Attachment 20 QASP RCP.docx DOCX document
Attachment 4 Onboarding Checklist for Contractor Employees.pdf PDF
Attachment 12 DHA IT Privileged User Agreement.docx DOCX document
Attachment 19 Sample Consent Letter.docx DOCX document
Attachment 15 Pricing Sheet.xlsx XLSX spreadsheet
Attachment 8 PII PHI and Federal Information Requirements.pdf PDF
Attachment 14 Non-Disclosure Agreement.pdf PDF
Attachment 2 DHA CAC Request Process.pdf PDF
Attachment 9 Key Personnel.docx DOCX document
Attachment 1 RCP PWS 06.11.2020.DOCX DOCX document
Attachment 18 Q and A Template.xlsx XLSX spreadsheet
Attachment 10 ESTIMATED WORKLOAD DATA.docx DOCX document
Attachment 13 Sample Travel Authorization Request Form.docx DOCX document
Attachment 3 DHA CAC Spreadsheet.xlsx XLSX spreadsheet
Attachment 7 Estimated Workload Data for (Optional) MASP Training Camps and Clinics.docx DOCX document
Attachment 11 DHA Instructions for Contractor access DoD IT Systems.docx DOCX document
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SEE ADDENDUM

(No Collect Calls)

HT001120R0023 20-Jun-2020

b. TELEPHONE NUMBER

703-681-3980

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 22 Jul 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HT00119. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

STEPHANIE MARSH

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DHA CONTRACTING OFFICE-(PS-CD) HT0011

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 703-681-1143 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

541611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months PWS Tasks 5.2, 5.3, and 5.4

FFP

This CLIN is for all tasks and associated work for PWS sections 5.2 General Office Management, PWS 5.3 Program Management Plan, and PWS 5.4 Records Management including all subsections under those sections.

FOB: Destination R408

NET AMT

0002 12 Months PWS Task 5.5 Quality Assurance

FFP

This CLIN is for all tasks and associated work for PWS section 5.5 Quality Assurance including all subsections.

0003 12 Months PWS Task 5.6 Operational Research

FFP

This CLIN is for all tasks and associated work for PWS section 5.6 Operational Research, Statistical Analysis, and Reporting including all subsections.

0004 12 Months PWS Task 5.7 and PWS Task 5.8

FFP

This CLIN is for all tasks and associated work for PWS section 5.7 Policy Review, Research, Monitoring, and Integration and PWS section 5.8 Legislative Reviews including all subsections.

0005 12 Months PWS Task 5.9 Performance Management

FFP

This CLIN is for all tasks and associated work for PWS section 5.9 Performance Management including all subsections.

0006 12 Months PWS Task 5.10 Communication and Outreach

FFP

This CLIN is for all tasks and associated work for PWS section 5.10 Communication and Outreach including all subsections.

0007 12 Months PWS Task 5.11 IM/IT Support

FFP

This CLIN is for all tasks and associated work for PWS section 5.11 Information Management/ Information Technology (IM/IT) Support including all subsections.

0008 12 Months PWS Task 5.12 Program Related Qualitativ

FFP

This CLIN is for all tasks and associated work for PWS section 5.12 Program Related Qualitative and Scientific Studies and Initiatives including all subsections.

0009 12 Months OPTIONAL PWS 5.13 Caregiver Support

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.13 Caregiver Support including all subsections.

0010 12 Months OPTIONAL PWS 5.14 Transition of Care

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.14 Transition of Care Interagency Support System (TOCISS) including all subsections.

0011 12 Months

OPTIONAL PWS 5.15 E2I

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.15 Education and Employment Initiative (E2I) including all subsections.

0012 12 Months OPTIONAL PWS 5.16 Operation Warfighter

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.16 Operation Warfighter (OWF) including all subsections.

0013 12 Months OPTIONAL PWS 5.17 National Resource

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.17 National Resource Directory (NRD) including all subsections.

0014 12 Months

OPTIONAL PWS 5.18 MASP

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.18 Military Adaptive Sports Program (MASP) including all subsections.

0015 12 Months OPTIONAL PWS 5.19 Warrior Games

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.19 Warrior Games (Coaching Support) including all subsections.

0016 1 Job Travel

FFP

Travel for a 12 month period in accordance with PWS 1.8. Only direct travel costs preapproved and incurred may be billed. Any unused excess funds will be deobligated.

R499

1001 12 Months OPTION PWS Tasks 5.2, 5.3, and 5.4

FFP

This CLIN is for all tasks and associated work for PWS sections 5.2 General Office Management, PWS 5.3 Program Management Plan, and PWS 5.4 Records Management including all subsections under those sections.

1002 12 Months OPTION PWS Task 5.5 Quality Assurance

FFP

This CLIN is for all tasks and associated work for PWS section 5.5 Quality Assurance including all subsections.

1003 12 Months OPTION PWS Task 5.6 Operational Research

FFP

This CLIN is for all tasks and associated work for PWS section 5.6 Operational Research, Statistical Analysis, and Reporting including all subsections.

1004 12 Months OPTION PWS Task 5.7 and PWS Task 5.8

FFP

This CLIN is for all tasks and associated work for PWS section 5.7 Policy Review, Research, Monitoring, and Integration and PWS section 5.8 Legislative Reviews including all subsections.

1005 12 Months OPTION PWS Task 5.9 Performance Management

FFP

This CLIN is for all tasks and associated work for PWS section 5.9 Performance Management including all subsections.

1006 12 Months OPTION PWS Task 5.10 Communication and Outreach

FFP

This CLIN is for all tasks and associated work for PWS section 5.10 Communication and Outreach including all subsections.

1007 12 Months OPTION PWS Task 5.11 IM/IT Support

FFP

This CLIN is for all tasks and associated work for PWS section 5.11 Information Management/ Information Technology (IM/IT) Support including all subsections.

1008 12 Months OPTION PWS Task 5.12 Program Related Qualitativ

FFP

This CLIN is for all tasks and associated work for PWS section 5.12 Program Related Qualitative and Scientific Studies and Initiatives including all subsections.

1009 12 Months OPTION OPTIONAL PWS 5.13 Caregiver Support

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.13 Caregiver Support including all subsections.

1010 12 Months OPTION OPTIONAL PWS 5.14 Transition of Care

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.14 Transition of Care Interagency Support System (TOCISS) including all subsections.

1011 12 Months

OPTION OPTIONAL PWS 5.15 E2I

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.15 Education and Employment Initiative (E2I) including all subsections.

1012 12 Months OPTION OPTIONAL PWS 5.16 Operation Warfighter

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.16 Operation Warfighter (OWF) including all subsections.

1013 12 Months OPTION OPTIONAL PWS 5.17 National Resource

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.17 National Resource Directory (NRD) including all subsections.

1014 12 Months

OPTION OPTIONAL PWS 5.18 MASP

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.18 Military Adaptive Sports Program (MASP) including all subsections.

1015 12 Months OPTION OPTIONAL PWS 5.19 Warrior Games

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.19 Warrior Games (Coaching Support) including all subsections.

1016 1 Job OPTION Travel

FFP

Travel for a 12 month period in accordance with PWS 1.8. Only direct travel costs preapproved and incurred may be billed. Any unused excess funds will be deobligated.

2001 12 Months OPTION PWS Tasks 5.2, 5.3, and 5.4

FFP

This CLIN is for all tasks and associated work for PWS sections 5.2 General Office Management, PWS 5.3 Program Management Plan, and PWS 5.4 Records Management including all subsections under those sections.

2002 12 Months OPTION PWS Task 5.5 Quality Assurance

FFP

This CLIN is for all tasks and associated work for PWS section 5.5 Quality Assurance including all subsections.

2003 12 Months OPTION PWS Task 5.6 Operational Research

FFP

This CLIN is for all tasks and associated work for PWS section 5.6 Operational Research, Statistical Analysis, and Reporting including all subsections.

2004 12 Months OPTION PWS Task 5.7 and PWS Task 5.8

FFP

This CLIN is for all tasks and associated work for PWS section 5.7 Policy Review, Research, Monitoring, and Integration and PWS section 5.8 Legislative Reviews including all subsections.

2005 12 Months OPTION PWS Task 5.9 Performance Management

FFP

This CLIN is for all tasks and associated work for PWS section 5.9 Performance Management including all subsections.

2006 12 Months OPTION PWS Task 5.10 Communication and Outreach

FFP

This CLIN is for all tasks and associated work for PWS section 5.10 Communication and Outreach including all subsections.

2007 12 Months OPTION PWS Task 5.11 IM/IT Support

FFP

This CLIN is for all tasks and associated work for PWS section 5.11 Information Management/ Information Technology (IM/IT) Support including all subsections.

2008 12 Months OPTION PWS Task 5.12 Program Related Qualitativ

FFP

This CLIN is for all tasks and associated work for PWS section 5.12 Program Related Qualitative and Scientific Studies and Initiatives including all subsections.

2009 12 Months OPTION OPTIONAL PWS 5.13 Caregiver Support

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.13 Caregiver Support including all subsections.

2010 12 Months OPTION OPTIONAL PWS 5.14 Transition of Care

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.14 Transition of Care Interagency Support System (TOCISS) including all subsections.

2011 12 Months

OPTION OPTIONAL PWS 5.15 E2I

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.15 Education and Employment Initiative (E2I) including all subsections.

2012 12 Months OPTION OPTIONAL PWS 5.16 Operation Warfighter

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.16 Operation Warfighter (OWF) including all subsections.

2013 12 Months OPTION OPTIONAL PWS 5.17 National Resource

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.17 National Resource Directory (NRD) including all subsections.

2014 12 Months

OPTION OPTIONAL PWS 5.18 MASP

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.18 Military Adaptive Sports Program (MASP) including all subsections.

2015 12 Months OPTION OPTIONAL PWS 5.19 Warrior Games

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.19 Warrior Games (Coaching Support) including all subsections.

2016 1 Job OPTION Travel

FFP

Travel for a 12 month period in accordance with PWS 1.8. Only direct travel costs preapproved and incurred may be billed. Any unused excess funds will be deobligated.

3001 12 Months OPTION PWS Tasks 5.2, 5.3, and 5.4

FFP

This CLIN is for all tasks and associated work for PWS sections 5.2 General Office Management, PWS 5.3 Program Management Plan, and PWS 5.4 Records Management including all subsections under those sections.

3002 12 Months OPTION PWS Task 5.5 Quality Assurance

FFP

This CLIN is for all tasks and associated work for PWS section 5.5 Quality Assurance including all subsections.

3003 12 Months OPTION PWS Task 5.6 Operational Research

FFP

This CLIN is for all tasks and associated work for PWS section 5.6 Operational Research, Statistical Analysis, and Reporting including all subsections.

3004 12 Months OPTION PWS Task 5.7 and PWS Task 5.8

FFP

This CLIN is for all tasks and associated work for PWS section 5.7 Policy Review, Research, Monitoring, and Integration and PWS section 5.8 Legislative Reviews including all subsections.

3005 12 Months OPTION PWS Task 5.9 Performance Management

FFP

This CLIN is for all tasks and associated work for PWS section 5.9 Performance Management including all subsections.

3006 12 Months OPTION PWS Task 5.10 Communication and Outreach

FFP

This CLIN is for all tasks and associated work for PWS section 5.10 Communication and Outreach including all subsections.

3007 12 Months OPTION PWS Task 5.11 IM/IT Support

FFP

This CLIN is for all tasks and associated work for PWS section 5.11 Information Management/ Information Technology (IM/IT) Support including all subsections.

3008 12 Months OPTION PWS Task 5.12 Program Related Qualitativ

FFP

This CLIN is for all tasks and associated work for PWS section 5.12 Program Related Qualitative and Scientific Studies and Initiatives including all subsections.

3009 12 Months OPTION OPTIONAL PWS 5.13 Caregiver Support

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.13 Caregiver Support including all subsections.

3010 12 Months OPTION OPTIONAL PWS 5.14 Transition of Care

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.14 Transition of Care Interagency Support System (TOCISS) including all subsections.

3011 12 Months

OPTION OPTIONAL PWS 5.15 E2I

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.15 Education and Employment Initiative (E2I) including all subsections.

3012 12 Months OPTION OPTIONAL PWS 5.16 Operation Warfighter

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.16 Operation Warfighter (OWF) including all subsections.

3013 12 Months OPTION OPTIONAL PWS 5.17 National Resource

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.17 National Resource Directory (NRD) including all subsections.

3014 12 Months

OPTION OPTIONAL PWS 5.18 MASP

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.18 Military Adaptive Sports Program (MASP) including all subsections.

3015 12 Months OPTION OPTIONAL PWS 5.19 Warrior Games

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.19 Warrior Games (Coaching Support) including all subsections.

3016 1 Job OPTION Travel

FFP

Travel for a 12 month period in accordance with PWS 1.8. Only direct travel costs preapproved and incurred may be billed. Any unused excess funds will be deobligated.

4001 12 Months OPTION PWS Tasks 5.2, 5.3, and 5.4

FFP

This CLIN is for all tasks and associated work for PWS sections 5.2 General Office Management, PWS 5.3 Program Management Plan, and PWS 5.4 Records Management including all subsections under those sections.

4002 12 Months OPTION PWS Task 5.5 Quality Assurance

FFP

This CLIN is for all tasks and associated work for PWS section 5.5 Quality Assurance including all subsections.

4003 12 Months OPTION PWS Task 5.6 Operational Research

FFP

This CLIN is for all tasks and associated work for PWS section 5.6 Operational Research, Statistical Analysis, and Reporting including all subsections.

4004 12 Months OPTION PWS Task 5.7 and PWS Task 5.8

FFP

This CLIN is for all tasks and associated work for PWS section 5.7 Policy Review, Research, Monitoring, and Integration and PWS section 5.8 Legislative Reviews including all subsections.

4005 12 Months OPTION PWS Task 5.9 Performance Management

FFP

This CLIN is for all tasks and associated work for PWS section 5.9 Performance Management including all subsections.

4006 12 Months OPTION PWS Task 5.10 Communication and Outreach

FFP

This CLIN is for all tasks and associated work for PWS section 5.10 Communication and Outreach including all subsections.

4007 12 Months OPTION PWS Task 5.11 IM/IT Support

FFP

This CLIN is for all tasks and associated work for PWS section 5.11 Information Management/ Information Technology (IM/IT) Support including all subsections.

4008 12 Months OPTION PWS Task 5.12 Program Related Qualitativ

FFP

This CLIN is for all tasks and associated work for PWS section 5.12 Program Related Qualitative and Scientific Studies and Initiatives including all subsections.

4009 12 Months OPTION OPTIONAL PWS 5.13 Caregiver Support

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.13 Caregiver Support including all subsections.

4010 12 Months OPTION OPTIONAL PWS 5.14 Transition of Care

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.14 Transition of Care Interagency Support System (TOCISS) including all subsections.

4011 12 Months

OPTION OPTIONAL PWS 5.15 E2I

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.15 Education and Employment Initiative (E2I) including all subsections.

4012 12 Months OPTION OPTIONAL PWS 5.16 Operation Warfighter

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.16 Operation Warfighter (OWF) including all subsections.

4013 12 Months OPTION OPTIONAL PWS 5.17 National Resource

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.17 National Resource Directory (NRD) including all subsections.

4014 12 Months

OPTION OPTIONAL PWS 5.18 MASP

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.18 Military Adaptive Sports Program (MASP) including all subsections.

4015 12 Months OPTION OPTIONAL PWS 5.19 Warrior Games

FFP

This CLIN is an OPTIONAL CLIN for all tasks and associated work for PWS section 5.19 Warrior Games (Coaching Support) including all subsections.

4016 1 Job OPTION Travel

FFP

Travel for a 12 month period in accordance with PWS 1.8. Only direct travel costs preapproved and incurred may be billed. Any unused excess funds will be deobligated.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government 0005 Destination Government Destination Government 0006 Destination Government Destination Government 0007 Destination Government Destination Government 0008 Destination Government Destination Government 0009 Destination Government Destination Government 0010 Destination Government Destination Government 0011 Destination Government Destination Government 0012 Destination Government Destination Government 0013 Destination Government Destination Government 0014 Destination Government Destination Government 0015 Destination Government Destination Government 0016 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 1003 Destination Government Destination Government 1004 Destination Government Destination Government 1005 Destination Government Destination Government 1006 Destination Government Destination Government 1007 Destination Government Destination Government 1008 Destination Government Destination Government 1009 Destination Government Destination Government 1010 Destination Government Destination Government 1011 Destination Government Destination Government 1012 Destination Government Destination Government 1013 Destination Government Destination Government 1014 Destination Government Destination Government 1015 Destination Government Destination Government 1016 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government 2003 Destination Government Destination Government 2004 Destination Government Destination Government 2005 Destination Government Destination Government 2006 Destination Government Destination Government 2007 Destination Government Destination Government 2008 Destination Government Destination Government 2009 Destination Government Destination Government 2010 Destination Government Destination Government 2011 Destination Government Destination Government 2012 Destination Government Destination Government 2013 Destination Government Destination Government 2014 Destination Government Destination Government

2015 Destination Government Destination Government 2016 Destination Government Destination Government 3001 Destination Government Destination Government 3002 Destination Government Destination Government 3003 Destination Government Destination Government 3004 Destination Government Destination Government 3005 Destination Government Destination Government 3006 Destination Government Destination Government 3007 Destination Government Destination Government 3008 Destination Government Destination Government 3009 Destination Government Destination Government 3010 Destination Government Destination Government 3011 Destination Government Destination Government 3012 Destination Government Destination Government 3013 Destination Government Destination Government 3014 Destination Government Destination Government 3015 Destination Government Destination Government 3016 Destination Government Destination Government 4001 Destination Government Destination Government 4002 Destination Government Destination Government 4003 Destination Government Destination Government 4004 Destination Government Destination Government 4005 Destination Government Destination Government 4006 Destination Government Destination Government 4007 Destination Government Destination Government 4008 Destination Government Destination Government 4009 Destination Government Destination Government 4010 Destination Government Destination Government 4011 Destination Government Destination Government 4012 Destination Government Destination Government 4013 Destination Government Destination Government 4014 Destination Government Destination Government 4015 Destination Government Destination Government 4016 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 N/A N/A N/A N/A

0002 N/A N/A N/A N/A

0003 N/A N/A N/A N/A

0004 N/A N/A N/A N/A

0005 N/A N/A N/A N/A

0006 N/A N/A N/A N/A

0007 N/A N/A N/A N/A

0008 N/A N/A N/A N/A

0009 N/A N/A N/A N/A

0010 N/A N/A N/A N/A

0011 N/A N/A N/A N/A

0012 N/A N/A N/A N/A

0013 N/A N/A N/A N/A

0014 N/A N/A N/A N/A

0015 N/A N/A N/A N/A

0016 N/A N/A N/A N/A

1001 N/A N/A N/A N/A

1002 N/A N/A N/A N/A

1003 N/A N/A N/A N/A

1004 N/A N/A N/A N/A

1005 N/A N/A N/A N/A

1006 N/A N/A N/A N/A

1007 N/A N/A N/A N/A

1008 N/A N/A N/A N/A

1009 N/A N/A N/A N/A

1010 N/A N/A N/A N/A

1011 N/A N/A N/A N/A

1012 N/A N/A N/A N/A

1013 N/A N/A N/A N/A

1014 N/A N/A N/A N/A

1015 N/A N/A N/A N/A

1016 N/A N/A N/A N/A

2001 N/A N/A N/A N/A

2002 N/A N/A N/A N/A

2003 N/A N/A N/A N/A

2004 N/A N/A N/A N/A

2005 N/A N/A N/A N/A

2006 N/A N/A N/A N/A

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2011 N/A N/A N/A N/A

2012 N/A N/A N/A N/A

2013 N/A N/A N/A N/A

2014 N/A N/A N/A N/A

2015 N/A N/A N/A N/A

2016 N/A N/A N/A N/A

3001 N/A N/A N/A N/A

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3011 N/A N/A N/A N/A

3012 N/A N/A N/A N/A

3013 N/A N/A N/A N/A

3014 N/A N/A N/A N/A

3015 N/A N/A N/A N/A

3016 N/A N/A N/A N/A

4001 N/A N/A N/A N/A

4002 N/A N/A N/A N/A

4003 N/A N/A N/A N/A

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4005 N/A N/A N/A N/A

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4008 N/A N/A N/A N/A

4009 N/A N/A N/A N/A

4010 N/A N/A N/A N/A

4011 N/A N/A N/A N/A

4012 N/A N/A N/A N/A

4013 N/A N/A N/A N/A

4014 N/A N/A N/A N/A

4015 N/A N/A N/A N/A

4016 N/A N/A N/A N/A

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.204-21 Basic Safeguarding of Covered Contractor Information

Systems

JUN 2016

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment.

DEC 2019

52.209-7 Information Regarding Responsibility Matters OCT 2018 52.212-3 Alt I Offeror Representations and Certifications--Commercial

Items (MAR 2020) Alternate I

OCT 2014

52.217-4 Evaluation Of Options Exercised At The Time Of Contract Award

JUN 1988

52.219-6 (Dev) Notice of Total Small Business Set-Aside (DEVIATION 2020-O0008).

MAR 2020

52.222-50 Combating Trafficking in Persons JAN 2019 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

252.203-7000 Requirements Relating to Compensation of Former DoD Officials

SEP 2011

252.203-7003 Agency Office of the Inspector General AUG 2019 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7000 Disclosure Of Information OCT 2016 252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

DEC 2019

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.204-7016 Covered Defense Telecommunications Equipment or Services -- Representation

DEC 2019

252.204-7017 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services -- Representation

DEC 2019

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services

DEC 2019

252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.215-7008 Only One Offer JUL 2019 252.219-7000 Advancing Small Business Growth SEP 2016 252.225-7974 (Dev) Representation Regarding Business Operations with the

Maduro Regime (DEVIATION 2020-O0005)

FEB 2020

252.226-7001 Utilization of Indian Organizations and Indian-Owned Economic Enterprises, and Native Hawaiian Small Business Concerns

APR 2019

252.227-7013 Rights in Technical Data--Noncommercial Items FEB 2014 252.227-7015 Technical Data--Commercial Items FEB 2014 252.227-7037 Validation of Restrictive Markings on Technical Data SEP 2016 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7010 Cloud Computing Services OCT 2016 252.243-7002 Requests for Equitable Adjustment DEC 2012 252.244-7000 Subcontracts for Commercial Items JUN 2013

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (DEVIATION 2018-O0018) (MAR 2020)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the solicitation. However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

https://assist.dla.mil/online/start/

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding the micro-purchase threshold and offers at any dollar value if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) Reserved.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

ADDENDUM TO 52.212-1

(b) Submission of offers. This is a FAR Part 15 acquisition. The Offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. The Government reserves the right to seek information through clarifications or communications with the Offerors. The Government also reserves the right to hold discussions or http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm http://www.sam.gov/ http://www.sam.gov/ negotiations if the Contracting Officer finds it necessary to do so. The offer shall not simply rephrase or restate the Government’s requirements, but shall provide convincing rationale to address how the Offeror intends to meet the requirements. Only one contract award is anticipated resulting from this Request for Proposal (RFP); however, the Government reserves the right to withdraw, modify, or eliminate various aspects of the requirement determined to be too costly or impractical prior to award. By submitting an offer, the Offeror indicates their intent to comply with all requirements of the solicitation and perform all work within the scope of an anticipated contract award. Offers that do not comply with RFP instructions may be rejected without consideration or evaluation. This is a reminder to all offerors to see Organizational Conflict of Interest (OCI) provisions and clauses. All offerors are required to submit the list of contracts/task orders and OCI mitigation plan and other documents as required by the OCI provisions and clauses in this solicitation by the offer due date and time. ALL OFFERORS ARE REQUIRED TO SUBMIT AN OCI MITIGATION PLAN even if the offeror has NEVER performed contracts for DHA.

(1) Questions must be submitted to the POC’s via email no later than June 24, 2020, 9:00 a.m. Eastern Time.

Questions must be submitted utilizing the Solicitation Attachment 18, Q&A Template. Interested parties should fill out Columns A, B, and C of Attachment 18. Questions submitted that do not use the Attachment 18, Q&A Template will not be considered. Late or follow-up/additional questions will not be accepted or acknowledged after this date and time. Answers to submitted questions will be provided via solicitation amendment and posted to the Government wide point of entry. Answers will not be provided via email. It is the responsibility of the offerors to monitor the Government wide point of entry for question and answers and for any future solicitation amendments.

(2) Points of Contact. Points of Contact (POC) for this RFQ are stephanie.l.marsh6.civ@mail.mil and Robert.e.leblanc6.civ@mail.mil. The Offeror to the solicitation is responsible for ensuring receipt by the POCs.

(3) Electronic Submittal: Offers shall be electronically submitted via e-mail to the Points of Contact identified above. The firewall utilized by the Government contracting office does not authorize or accept zip files. The email system cannot accept emails with a file size greater than 6 MB. It is the Offeror’s responsibility to ensure electronic submission is received timely by the POCs. This RFP shall not be considered direction to proceed with the subject effort, nor a promise of future direction to proceed. Contractors are solely responsible for this RFP’s submission expense.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of offers.

(d) Product samples. Not applicable.

(e) Multiple offers. Offerors shall submit only one offer presenting terms and conditions and commercial items/services for satisfying the requirements of this solicitation. In the event an Offeror submits more than one offer, only the last offer submitted prior to the due date and time for offers will be considered for evaluation.

(m) Offer Content and Format. An offer shall consist of 1 separate cover letter and four (4) separate volumes:

Volume 1 for material to be reviewed under the Technical Factor, Volume 2 for all Past Performance Information, Volume 3 for all Price Information, and Volume 4 for material submitted regarding the Organizational Conflict of Interest (OCI) mitigation plan, OCI contract list and that which is related to OCI provisions and clauses. An offer page is 8.5 inches by 11 inches with 1-inch margins using single lines in Times New Roman font of no less than 12-point size font. Tables, graphics, and call-outs may use 10-point font. Narrative shall be submitted in MS Word or searchable PDF Format. Detailed pricing information shall be submitted in tabular format compatible with MS Excel. All Excel cells shall be unlocked and editable, with formulas shown extended out two decimal places. All pages of the offer volumes shall be numbered, using a uniform numbering system. Page numbers, headers and footers may be outside the page margins and are not bound by the font and point size requirement. For any segments of an offer with a defined page limit, pages exceeding the specified limit will be removed and not forwarded for evaluation. Any offer containing proprietary information shall be clearly marked. All pricing information shall be addressed ONLY in the Price Volume. Each volume shall contain a title page and glossary of all abbreviations and acronyms used, and with an explanation for each. Each volume title page shall include the offeror’s name, address, and Cage Code. Each volume may contain a Table of Contents. Title pages, glossaries, and tables of content do not count against the page limitations for their respective volumes.

Cover Letter Instructions. The cover letter shall reference the solicitation/RFP number and include the Company mailto:stephanie.l.marsh6.civ@mail.mil mailto:Robert.e.leblanc6.civ@mail.mil

Name, Address, Contract and Government Entity (CAGE) code, and DUNS number. The cover letter shall identify the name, address (if different from the company address), telephone number, and e-mail address of the individual authorized to provide clarifications and have communications with the Government. Cover letters shall state offer validity at least 180 days from the date of submittal and shall provide a statement specifying the extent of agreement with terms, conditions, provisions, and representations and certifications included in the solicitation.

Cover letters shall indicate receipt of all solicitation amendments by incorporating one copy of each Standard Form 30 or by listing each solicitation amendment. The cover letter should include any other information required for compliance with the solicitation and solicitation provisions, but not specified for inclusion in an offer volume. The cover letter has no page limit. The cover letter must address the offerors response to DFARS provision 252.239- 7009, Representation of Use of Cloud Computing.

(1) Volume 1, Technical Instructions. This volume shall not include information related to the offeror’s price.

Volume 1 shall include the Technical Approach Narrative, Incoming Transition Plan, Key Personnel Resumes and Key Personnel Letters of Intent. The Volume 1 Technical Approach Narrative and Incoming Transition Plan shall not exceed a total of 20 pages when combined. Key Personnel Resumes and Key Personnel Letters of Intent are not included in the total aforementioned 20 page count. Key Personnel Resumes shall not exceed 3 pages each. Key Personnel Letters of Intent shall not exceed 1 page each. The aforementioned 20 page count limit does not include the cover page, table of contents or glossaries. The Technical Volume shall clearly indicate where (by page number) the Technical Approach Narrative, the Incoming Transition Plan, Key Personnel Resumes, and Key Personnel Letters of Intent, each begins and ends. For any segment of an offer with a defined page limit, pages exceeding the defined page limit will be removed and not forwarded for evaluation.

(i) Technical Approach Narrative. The Technical approach narrative must be written to demonstrate a clear understanding of each bulleted area below. The Technical approach narrative must be written to demonstrate each offeror’s competency in each bulleted area below. The technical approach narrative must provide convincing rational of how the work will be accomplished and not simply restate or rephrase the bulleted tasks. The technical approach narrative must also detail a work plan or methodology that ensures achievement of each of the bulleted requirements as listed below:

Communication and Outreach

• The Offeror’s Communication and Outreach plan to recommended courses of action to provide communications and conduct outreach with internal and external stakeholders to include but not limited to the Military Departments, Department of Labor, Veterans Affairs and non-governmental organizations providing support to wounded, ill and injured Service members and their caregivers. Additionally, the plan must include the offeror’s approach to providing quality and frequency of contact with stakeholders.

Caregiver Support

• The Offeror’s Caregiver Support plan to provide ongoing resource identification and collaboration with community-based entities such as Military Departments’ Wounded Warrior Programs, Military Community and Family Policy, Morale Welfare and Recreation with the goal of connecting referred caregivers with opportunities to participate in programs, events, and receive assistance.

Education and Employment Initiative (E2I)

• The Offeror’s E2I plan and methodology to build relationships and collaborate with potential providers of education and training assistance (such as: academic, vocational, licensure, certifications, and apprenticeships), to include the identification and sharing of innovative approaches to training Recovering Service Members (RSMs) during their recovery period.

National Resource Directory (NRD)

• The Offeror’s NRD plan during GAT, to identify non-conforming issues and provide remediation

(recommended courses of action to resolve non-conforming…

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