O&M Solicitation HSTS01-09-R-RES270 Questions.doc

HSTS01-09-R-RES270

April 29, 2009

To All Offerors:

The attachments listed below are referred to in the Final Questions and Answers on the following pages, and were previously posted to this solicitation as Attachments 1 & 2:

· Attachment 1: FC As-Built Equipment List

· Attachment 2: TSIF Equipment List The due date for proposals is hereby extended to Friday, May 8, 2009 at 2:00 p.m. This amendment (Amendment 9) of the solicitation supersedes and cancels Solicitation 2 and Amendments 7 and 8. All other Amendments are unchanged.

Final Questions and Answers for O&M Solicitation HSTS01-09-R-RES270

1. RE: Switchgear Testing & Maintenance: To what standards should the gear be tested? (1) NETA

(http://www.netaworld.org/) (2) GSA – e-series? (3) Other?

RESPONSE: Refer to the RFP section 3.4.3.

2. In regards to the Past Performance requirements, if a Teaming Agreement is in place does the prime contractor need to provide references that cover both janitorial and mechanical services? In other words, can the prime submit janitorial references, and the major subcontractor provide mechanical references?

RESPONSE: The majority of the past performance references should come from the prime contractor (at least three) and the remaining references can be from the teaming partner.

3. Who is the current contractor and what is the current price?

RESPONSE: There is no current contractor for this combined requirement. However, the current contractor for the Freedom Center is TK Services, Inc. The current contract value is $1,562,551.36. The contractor for the TSIF is NVE, Inc. The current contract value is $323,550.30.

4. Who are the current subcontractors for both locations?

RESPONSE: N/A

5. Please provide detailed occupancy data for the Freedom Center.

RESPONSE: 420 seats including future build-out. Overall the building square footage is 103,502 of which Multipurpose Rooms (including new build-out) encompass 6,011 square feet.

6. Will the government provide an exact count of batteries for the UPS system?

RESPONSE: 480 total Exide batteries.

7. The RFP mentions that RREEF is not responsible for snow removal on the sidewalks and in the parking lot but it does not specifically assign these duties to the contractor. Is the contractor responsible for snow removal in the parking lots and sidewalks?

RESPONSE: Yes. Refer to the RFP section 3.14.2

8. The 13,815sq/ft at the FC, which is under renovation, is priced as a separate line item. Are Offerors to assume that all facilities support service responsibilities that currently exist for the FC will be extend to the newly renovated area and that all existing facilities support equipment, as currently installed and configured, is to be extended to cover the newly renovated area upon completion of the renovation?

RESPONSE: Yes, these full services will be extended to the 12,000 sq. ft. to be built out; therefore the Government is asking this to be priced separately.

9. Please clarify the requirement to clean under the raised floor areas; (i.e., timing, approached methodologies if any, interval scheduling).

RESPONSE: Refer to the RFP section 3.13.3. Use standard industry best practices regarding cleaning.

10. Is there a CBA for the engineers and janitorial services? If so will it be published for review? If not is this contract to be priced under the Service Contract Act or will a wage determination package be referenced or issued?

RESPONSE: There is no CBA for the engineers and janitorial services. However, this contract will be subject to the Service Contract Act using the most recent Wage Determination for the Washington, DC metropolitan area.

11. In Section L, the RFP requires a Technical and Management Approach asking that “Each task shall be addressed separately” while employing four specific management objectives (bottom paragraph, P.58). It then goes on to request Plans for a) Staffing, b) Operations, c) Quality Control and d) Transition. It emphasizes that Offeror is to submit “an extensive Quality Control Plan that details processes and methodologies....” Given the considerable detail requested in the in the Technical and Management Approach, could we be allowed to present at least one of the requested “Plans” as an addendum item. Failing that, is it possible for you to redefine the requested Plans as outlines or summations of the larger plans; or possibly expand the page limitation currently placed on Volume I?

RESPONSE: Page limitation is not to exceed 43 pages. It is up to the each Offeror to determine how the pages are allocated (Technical submission and submission for each Plan). The 43 pages does not include submission of Offeror’s proposed Resumes of Key Personnel (resumes are limited to 2 pages each). One cover page and one table of contents are allowed in addition to the 43 page limit.

12. In Section L; Volume I, a – Staffing Plan, the instructions request resumes for Key Personnel but set a limit at 10 resumes to be submitted. Do you a) want us to identify 10 Key Personnel for resume submission, b) want resumes for what we consider to be the 10 most senior people in our staff configuration, rank them accordingly and submit resumes for them, c) submit up to 10 possible candidates for the positions we designate as key personnel or d) submit resumes for the majority of the people we expect to hire for this contract, just so long as we keep that number under 10?

RESPONSE: Your proposal should provide resumes of the Key Personnel who will work on this contract. As the solicitation states, the number of resumes submitted should be no more than 10.

13. Under the Section L, instruction referring to the contents of Volume III Pricing (Page 61), the RFP states –

“If the contractor lists any personnel that are not currently employed by the contractor for the performance on this project.....” This language appears to eliminate all bidders save the incumbent contractor since only the incumbent contractor is positioned to submit the names of people who are “employed by the contractor in the performance of this project.” This forces all other bidders to recruit their selections for Key Personnel from external recruitment sources and prohibiting any possibility of a new contractor from hiring an existing Project Manager, Building Engineer, Custodial Supervisor or whatever. Is this the intent of this language?

If not, will other bidders be allowed to interview the exiting personnel in the employ of the incumbent contractor prior to submitting a bid?

RESPONSE: The remainder of the sentence states that “the Contractor (Offeror) shall submit documentation from the named person(s) stating that the named persons intend on working for the contractor, on this contract, if the contractor is awarded this contract.” This language is by no means intended to force any contractor to use external sources; however, if you intend to use contractors who are not currently working for your company, you will need to provide some documentation from the person(s) to show the Government their intent to work on this contract via your company.

14. At the close of the site visit for the TSIF facility (second visit), it was announced that there would be no equipment list available for distribution to bidders as had been previously indicated. It was further announced that such a list would not likely be available until after award and then given to the winning bidder. Since type, style, size and manufacture of equipment has a direct bearing on the preventive maintenance process and the estimation of material and professional service time involved, and since this information would at this time only be known to the incumbent contractor, will a winning bidder be allowed to adjust his pricing after award in order to accommodate this missing, but vital information?

RESPONSE: See Attachment 2, TSIF Equipment List.

15. Please provide specs on the light bulbs in the consoles that were behind the glass window areas?

RESPONSE: Compact fluorescent lamp types include T5- 16mm 4’, 13w – 2700K and Dulux L 18W

FT18DL/835.

16. Is the contractor required to re-key and cut keys for the MEDECO locks?

RESPONSE: All keys and locks are handled by TSA Office of Security.

17. The term “semi-annual” is employed in several locations in the SOW, when referencing frequency of certain maintenance measures. Are we to understand this term as meaning twice yearly or every other year?

RESPONSE: Semi-annual for this requirement means twice yearly.

18. Is there an artificial load bank wired into the generators?

RESPONSE: The gensets are prewired to accept a portable load bank however there is no artificial load bank permanently wired to the gensets.

19. Does the current contractor perform live building load test, by transferring the electrical load from utility power to generator power? How often is this done? And how long does this test last?

RESPONSE: Refer to the RFP section 3.4.3.

20. What size are the fuel tanks for the generators? Is the contractor responsible for refueling (ordering and executing) as an expense item?

RESPONSE: The fuel tanks are located at the bottom of each genset framework. Genset 1 has a fuel capacity of 4,000 U.S. Gallons and Genset 2 has a fuel capacity of 2,700 U.S. Gallons. The contractor is responsible for maintaining a fuel usage report however the TSA is responsible for refueling as needed.

21. Is there a TVSS system for the lightning protection system that needs to be maintained? If so, is it the responsibility of the contractor?

RESPONSE: Yes, however, it is not the responsibility of the contractor.

22. The sprinkler room was not opened for viewing. Does the building have any halon or FM 200?

RESPONSE: Both sites have a pre-action type system.

23. Is there a current CMMS system being used for PM? If so, what type of CMMS is currently in use and will the contractor be allowed to transfer or otherwise assume licensure for the same? Failing that, is the contractor allowed to or expected to introduce a CMMS of his own choosing?

RESPONSE: Refer to RFP section 3.21. The system currently in use is proprietary to the existing contractor.

However, the Offeror’s proposal shall include their suggestion for an alternate contractor-owned CMMS, which will not be connected to the TSA network, but will be instead connected to the “Green-Net” which will allow access back to the contractor’s network.

24. Under item 3.6 in the SOW, the contractor is to maintain the fitness equipment up to the point of submitting an “annual equipment life cycle report to determine replacement necessity.” What are the current warranty conditions on the fitness equipment and is the contractor expected to absorb costs for repairs and replacement of equipment under this contract? If so, is there a replacement and repair cost threshold that will limit open-ended costs to the contractor? Who is responsible for the exercise equipment?

RESPONSE: The fitness equipment is Government-furnished equipment; however, the equipment is not under warranty. The contractor is responsible for any repairs and providing a life cycle report. TSA is responsible for funding fitness equipment replacement if required.

25. Is there a price threshold for capital repairs that is to be absorbed by the contractor? If so what is that amount?

RESPONSE: The question is vague and cannot be answered.

26. Is RREEF responsible for the cost of replacement bulbs and the installation of same for the parking lot pole light bulb changes, or is it the responsibility of the contractor?

RESPONSE: This is the responsibility of the contractor.

27. Under Section L, there are no instructions governing the numbers of copies of the O proposal volumes you would like to receive. How many copies of the proposal does the government require to be submitted?

RESPONSE: Amendment 6 to the solicitation stated that each offer should submit five (5) copies of the proposal.

28. Who is responsible for removal of the trash dumpsters when full?

RESPONSE: Refer to RFP section 3.13. The contractor’s janitorial staff is responsible for the removal of all trash and refuse to the dumpsters; the contractor is responsible for removing trash from the premises themselves or the via the trash pick-up service of their choosing.

29. Do all engineering employees and supervisors have to have secret clearance or only the key personnel discussed in the RFP?

RESPONSE: For this requirement, the Building Engineer position is the only one that requires a Secret level clearance.

30. Do the janitorial workers require secret clearance? Will the supervising janitor require a secret clearance and is he/she to be considered key personnel for resume purposes?

RESPONSE: Janitorial positions do not require a secret level clearance. Please refer to the solicitation for the definition of Key Personnel on Page 45, Section H-1.0 Key Personnel and Facilities.

31. If the Building Engineer has 10 years experience in class A type bldg, D.C License, and secret clearance is this acceptable to the government?

RESPONSE: Please refer to Page 10, Section 3.2.1 which states the Building Engineer Minimal Qualifications.

32. Is it acceptable to the government if the Project Manager for this project maintains an office off-site?

RESPONSE: It is up to each Offeror to propose whether or not their Project Manager maintains an office off site.

33. When will the new baggage handling system in the TSIF start being used?

RESPONSE: The solicitation states on page 13 that the baggage handling system is excluded from the Statement of Work; therefore, this question is irrelevant.

34. Are the new AHU under warranty? If so please provide an equipment list with specs?

RESPONSE: Regarding the TSIF, yes the new AHU is under warranty. The equipment includes 1 AHU, 5 VAVs and 1 chiller. The warranty begins after substantial completion which is still to be determined. All others are existing therefore not under warranty.

35. Is the transnorm system or any part of that system part of this contract? (i.e., electrical feeds, breakers, etc.)?

RESPONSE: The conveyor system is part of the baggage handling system and is therefore not included in this requirement.

36. Does the government own an AWP or genie light that the contractor can used to reach the lights and

HVAC units?

RESPONSE: No.

37. Is the contractor responsible for repairs or testing on the fire alarm system in the TSIF?

RESPONSE: Refer to RFP section 3.9. The contractor is responsible for testing and repairs. Testing shall be coordinated through TSA who will inform the MWAA (Metropolitan Washington Airport Authority).

38. Is the contractor responsible for the Landis / GYR system 600?

RESPONSE: Yes. This is at the TSIF

39. The inspection certificate for the boilers indicated that the inspection status had expired in 2000. Is the contractor responsible for boiler and pressure vessel inspections?

RESPONSE: Yes. Refer to RFP section 3.3.1.2.

40. Please clarify the date in which the switch gear at the TSIF was last maintenance?

RESPONSE: Preventive maintenance and upkeep shall be performed quarterly.

41. Is the contractor responsible for any snow removal or grounds up keep at the TSIF? If so please clarify.

This was not mentioned on the walk thru?

RESPONSE: MWAA will maintain the grounds at the TSIF; however, snow removal is the responsibility of the contractor. The TSIF has 40 parking spaces and 2 sidewalk areas.

42. Does the TSIF recognize federal holidays?

RESPONSE: Refer to RFP section 3.1.

43. Is the incoming contractor responsible for existing deficiencies?

RESPONSE: No; however the incoming contractor will be responsible for repair and/or maintenance of any pre-existing deficiencies.

44. Please provide the name of the incumbent contractor as well as the current price for each facility.

Please provide the expiration date for the incumbent contractor.

RESPONSE: See Question #3. Both contracts for FC and TSIF expire on May 31, 2009.

45. Please confirm that the Freedom Center requires contractor personnel to be on-site 365/24/7.

RESPONSE: Contractor personnel are required to be available during the core hours as stated in Section F, Section 3.0, Page 43. Outside those core hours, services will be provided on an on-call or emergency basis.

46. Page 46 of 68 Section H.1.0 does not specify key personnel for the contract. Will DHS designate key personnel positions or should the contractor define key personnel in the Technical Proposal?

RESPONSE: Offerors should specify their key personnel for this requirement and should define as outlined in Section L, Section 1.0, Proposal Content, Volume I: Technical and Management Approach under Staffing Plan.

47. Please confirm that only the building engineers at the Freedom Center require a Secret Clearance.

RESPONSE: See Question #29.

48. Does the DHS FC require that a Building Engineer be on-site 24/7/365 or can the contractor determine what type of position is necessary for non-normal working hours?

RESPONSE: See Question #45. The contractor shall determine the personnel and work schedules necessary to fulfill these hours.

49. Are extra coverage costs during a declared crisis reimbursable?

RESPONSE: Contractors are required to be on-call after hours and in emergency situations as specified in the solicitation; however no extra costs will be reimbursed.

50. Please provide any collective bargaining agreements that accompany this statement of work.

RESPONSE: There is no collective bargaining agreement for this requirement.

51. Is the contractor responsible for all repairs to the equipment listed in the contract regardless of price and quantity? For example: If the treadmill is damaged or broken beyond repair is the contractor responsible for purchasing a new treadmill?

RESPONSE: TSA is responsible for equipment replacement; however the contractor is responsible for the preventive maintenance and repair up to $3,000 per occurrence.

52. Who is responsible to supply the diesel fuel for the emergency generators?

RESPONSE: Refer to the answer to question #20.

53. Is the contractor responsible for providing the dumpster or compactor for the site?

RESPONSE: Refer to the answer to question #28.

54. Will Kastle continue to monitor the Fire Alarm System or will the contractor be responsible for this service.

RESPONSE: Kastle Systems has monitored the fire alarm system since the beginning of the Freedom Center lease; however, the contractor can continue using Kastle or suggest and provide justification for using an alternative company in their proposal. The contractor shall be responsible for providing the Government with a bill of lading or other acceptable evidence for proof of payment of these services. The above mentioned evidence can be submitted along with the contractor’s invoice for payment.

55. Who currently monitors the Fire Alarm System at TSIF? Will the contractor be responsible for this service?

RESPONSE: Refer to the answer to question #37.

56. Is the contractor responsible for coordinating the refuse and recycling removal or will they be responsible for paying for the service as well.

RESPONSE: Refer to the answer to questions #28.

57. Please provide the gross square footage of all raised floor area.

RESPONSE: The Freedom Center has a total raised floor area 25,345 square feet.

58. Will TSA consider allowing the contractor to provide unit pricing for snow removal based upon labor hours and equipment type?

RESPONSE: The Offeror may propose this in their submission.

59. 1.2.2 – TSIF – States fire alarm and fire suppression systems will be tested by MWAA. Does this mean the contractor is not responsible for testing of these systems?

RESPONSE: MWAA is on site to validate the testing; however, the contractor is responsible for the actual testing.

60. Please provide an inventory of fitness equipment that includes quantities.

RESPONSE: Refer to RFP section 3.6.2.

61. Can fitness equipment inspections and maintenance be performed by the building engineer or does a manufacturer’s representative need to be utilized?

RESPONSE: See Question #51

62. Appendix A – References FAA Lighting Markers at TSIF. Please provide an explanation of the requirements, descriptions and quantities.

RESPONSE: There are a total of 8 incandescent lights, 2 each located at the 4 corners of the building.

63. Section B-1 – Explain what “CLIN Type” is.

RESPONSE: CLIN (Contract Line Item Number) Type is an administrative term. This information will be completed by the Government.

64. We request an inventory for TSIF that includes descriptions and quantities of equipment.

RESPONSE: See Attachment 2, TSIF Equipment List.

65. Is the contractor required to clean under simulator equipment at TSIF?

RESPONSE: Yes.

66. Is the contractor required to provide hook-up services for testing/training TSA equipment?

RESPONSE: No

67. Can you define the areas that require snow removal at the TSIF facility?

RESPONSE: Refer to the answer to question #41.

68. 25 Liebert air conditioning units

· Is it chilled water?

RESPONSE: Glycol

· Is it a split system?

RESPONSE: No.

· How many tons?

RESPONSE: See Attachment 1, FC O&M As-Built

· Special purpose or comfort cooling?

RESPONSE: See Attachment 1, FC O&M As-Built

· Motor info -- What is the horsepower?

RESPONSE: See Attachment 1, FC O&M As-Built

· Any filters? Size and quantity? Type and efficiency?

RESPONSE: Efficiency 80. Filter type - box. Varies per unit anywhere from 2 – 4 filters each. See attached.

· Is there and associated strainer?

RESPONSE: Yes – Y type.

69. 13 Roof top air conditioning units

· Is it chilled water?

RESPONSE: See Attachment 1, FC O&M As-Built

· What is the tonnage?

RESPONSE: See Attachment 1, FC O&M As-Built

· Any filters? Size and quantity? Type and efficiency?

RESPONSE: See Attachment 1, FC O&M As-Built

· Motor info -- What is the horsepower?

RESPONSE: See Attachment 1, FC O&M As-Built

· Special purpose or comfort cooling RESPONSE: See Attachment 1, FC O&M As-Built

70. 3 chillers:

· What is the tonnage?

RESPONSE: See Attachment 1, FC O&M As-Built

· What do they serve -- Special purpose or comfort cooling?

RESPONSE: See Attachment 1, FC O&M As-Built

· What is the horse power of the motors?

RESPONSE: See Attachment 1, FC O&M As-Built

· Any associated strainers? Y-type? Bolted?

RESPONSE: Y type at each unit, screw in type. See Attachment 1, FC O&M As-Built

· Any associate valves? Valve size? Manual or motorized?

RESPONSE: Yes of various sizes. 2 motorized and a few manual for each chiller. See Attachment 1, FC O&M As-Built 71.

2 generators:

· Electric or diesel or both?

RESPONSE: Diesel.

· How many batteries (per cell)?

RESPONSE: Genset 1 – 4 batteries. Genset 2 – 10 batteries.

· Filters -- Oil filter? Fuel filter?

RESPONSE: Yes.

72.

UPS: Model and serial # and quantity

RESPONSE: See Attachment 1, FC O&M As-Built 73.

Electrical switchgear – Types?

RESPONSE: GE - Switchgear 1. Siemens - Switchgear 2.

74.

Heat Recovery Units

· model # and serial #

RESPONSE: See Attachment 1, FC O&M As-Built

75. Fire alarm system

· Fire Extinguishers -- How many? Type?

RESPONSE: TSIF 10 and FC 4. ABL Type.

76. Hot Water Heaters

· Electric or gas? How many gallons?

RESPONSE: FC – Electric. Quantity – 3. Water Heater #1 – 80 U.S. Gallon. Water Heater #2 – 40 U.S. Gallon. Water Heater #3 – 15 U.S. Gallon. See the TSIF Equipment List (Attachment 2) for this information.

77.

Please provide contact information to the current fitness equipment maintenance company.

RESPONSE: The company is The A-Team, a subcontractor to TK Services, with whom the Government has no contractual relationship.

78.

# 3.2.2 - On page 16 of the solicitation states “Performing 24/7/365 emergency repairs of equipment as required, with a maximum of 4-hour response time” My question is, up to what cost? Even if it means we have to replace the whole unit?

RESPONSE: The contractor is responsible for maintenance/repair up to $3,000. Repair/replacement of components (boilers, chillers, HVAC units) above this amount are the responsibility of the Government.

79.

What is the current elevator contract price?

RESPONSE: There is no current elevator contract; the contractor will be required to maintain the elevator under this contract.

80.

Is the third elevator going to be under the maintenance contract of the building or under the warranty of the installing company?

RESPONSE: A door was added to elevator #2, therefore only the new door is will be under warranty for 1 year, which will begin at substantial completion. All other elevators will be under the maintenance contract.

81.

If elevator is under a warranty for how long does the warranty?

RESPONSE: Refer to RFP answer to question #80.

82. Have written specifications been provided to the bidders.

RESPONSE: All specifications are as included in the FC O&M As-Built (Attachment 1) and TSIF Equipment List (Attachment 2).

83.

I have many questions as to the hours of operation of the building, access to the building, the elevators, of service vehicles, type of contract, testing etc. In essence we must have the specifications to provide pricing.

RESPONSE: Hours of building operation for the FC and the TSIF is stated in the solicitation, page 43, Section F-3.0, Hours of Work. The FC is a secure building; the TSIF is not. The successful Offeror will have to go through TSA’s vetting process and obtain the necessary IDs to gain access to the sites. Parking is free at the FC but it is limited at the TSIF. Parking at the TSIF must be accessed through the Metropolitan Washington Airport Authority (MWAA) at a cost of $200/yr. per car. MWAA

Parking is from September to September. The other option is to park in the Airport’s Economy Parking lot adjacent to the building at a cost of $12/day. There is no in and out parking available at Economy Parking.

84.

Who is the current fitness equipment maintenance company? Please provide contact information. If you can’t provide this information. Please provide serial numbers for all the fitness equipment.

RESPONSE: Refer to response to question #77. Refer to RFP section 3.6.2.

85. Do we provide our own CMMS in both buildings?

RESPONSE: See Question #23 and refer to RFP sections 3.1.3, 3.1.6 and 3.2.1.

86.

Please clarify what services are the responsibility of the property manager at the Freedom Center.

RESPONSE: Refer to RFP sections 2 and 3.12.

87.

What is the approximate building occupancy at each site.

RESPONSE: For the FC, refer to response to question #5. The TSIF occupancy is approximately 150 maximum.

88.

Does the HVAC tech and or the electrician require secret clearance.

RESPONSE: Refer to RFP sections 3.1.5.6, 3.2 and 3.2.1.

89. Are elevator repairs a reimbursable item

RESPONSE: No. Repair and maintenance is the responsibility of the contractor up to $3,000 (see Question #78) and should be included in your proposal.

90.

Are there any extinguishing agents, other than H2o and hand extinguishers at the Freedom Center or TSIF

91.

At the Freedom Center is the entire building backed up by the emergency generator

RESPONSE: Of the total 103,502SF, only approximately 25,500SF is backed up by the emergency generators.

92.

Can plowed snow be stockpiled at either site

RESPONSE: Yes only under the direction of the TSA facility manager.

93.

Are there any aerial lifts at either site available for contractors use

94.

Is a copy of the mechanical schedule pages available for both sites

RESPONSE: The as-builds were provided during the site visits. Each group had an estimated 40 minutes to review. Additionally, your packet for the FC included the mechanical schedule for the secure area.

95.

Please verify that security devices such as cameras motion detectors card readers and metal detectors are not the contractor’s responsibility

RESPONSE: These are the responsibility of the TSA Office of Security.

96.

Will computer access with internet be available at both sites and will the hardware be supplied.

RESPONSE: Yes

97.

Is there an emergency generator at TSIF if so please provide nameplate data.

98.

What is the requirement for Legionella testing

RESPONSE: Computer access : Refer to RFP sections 3.1.5.3 and 3.2.3.

99.

What are the CMMS system currently used at the two sites.

RESPONSE: See Question #23 and refer RFP Section 3.1.3 Communications Plan and Risk Management Plan, Page 7. The contractor is responsible for deciding which system they will use.

100.

What is the threshold for repairs? There is no indication that TSA is responsible for anything. Does this mean that the contractor is totally responsible for major replacement of units such as chillers or generators?

RESPONSE: Refer to the answer to question #51.

101.

Can we be provided a list of employees with their respective seniority levels so that we might be able to properly plan for vacation time replacement?

RESPONSE: It is up to each Offeror to propose how they will provide coverage for vacation time replacement.

102.

Is there a lift available for lighting change out at TSIF? IAW Para 3.13.1 the statement is that the contractor will be responsible for scheduling trash pick-ups, recycling, and hazardous waste disposal.

Who is responsible for paying for this service?

RESPONSE: The Government does not own a lift. The contractor is responsible for all expenses pertaining to trash pick-up and recycling. No hazardous waste will be produced at either location.

103.

What is the approximate number of hours that has been spent on reconfiguration of furniture in offices and conference rooms at TSIF? At Freedom Center?

RESPONSE: Approximately 120 hours annually for each location.

104.

IAW Para 3.2.2 the requirements for the Freedom Center is to be manned 24/7/365. IAW Para F-3.0 the core hours of work is 6:30 a.m. to 6:30 p.m. and the contractor is to be on call after normal working hours.

Please clarify.

RESPONSE: Contractors are required to work the hours as stated in the solicitation and must be available outside normal working hours in case of an emergency.

105.

On Schedule B there is a column for “CLIN Type”. Please provide clarification as to the type of information to be inserted.

RESPONSE: See Question #43.

106.

On Schedule B, there is a column for “Units” and a column for “Unit Price. Please provide the unit information so that we can provide the “unit price” accordingly.

RESPONSE: The unit is “JB” 107.

For the technical and price proposals, the contract states that the margins are to be at least 1” on all sides. Does this include headers and footers?

RESPONSE: Yes

108.

Please provide detailed square footage breakdowns for the following surfaces in both locations: VCT flooring, carpet, epoxy treated concrete, and bare concrete.

RESPONSE: An overall floor plan was provided in the packet handed out during the site visits and approximately 40 minutes was given to review the as-builds.

109.

Please clarify/confirm that the required submittal is five (5) hard copies of all three (3) volumes of our proposal, totaling fifteen (15) notebooks.

RESPONSE: Amendment 6 of the solicitation clarifies the number of copies of the proposal Offerors shall provide, and states that five (5) copies of the proposal shall be provided.

110. Per page 62, the Equipment List for the TSIF was to be provided at that site. However, no equipment list was handed out. Please provide the equipment list for the TSIF.

RESPONSE: See Attachment 2, TSIF Equipment List

111. Approx. how many people/employees are in both facilities (FC & TSA) during both day and night hours?

RESPONSE: TSIF: Day – 150. Night – 0. FC: Day – 420. Night – 130.

112. What is the name of the current incumbent contractor?

RESPONSE: There is no current incumbent contractor for this combined requirement, however see Question #3.

113. What is the mode of communication (TSA) for the transfer and movement of equipment, furniture, etc… for various rooms throughout the facility? What is the time lapse between notification and performing the tasks? Is there a schedule for this?

RESPONSE: Clear direction will be provided by the TSA Facility Manager. Please reference the RFP for details.

114. Will it be considered conflict of interest to have the same P.M. for both sites?

RESPONSE: That decision is left to the contractor.

115. Can contractor employees stay beyond 630 pm at the TSA site?

RESPONSE: The FC core hours are between 6:30 a.m. and 6:30 p.m. Contractors are required to be available after those hours on an “on-call” or emergency basis.

116. What is the name of the subcontractor, if any for window cleaning and pest control at FC & TSA?

RESPONSE: Those companies are subcontractors to TK Services at the FC. No contractors are currently in place for these services at the TSIF.

117. When (approx) will the renovations for (FC) begin? When are they scheduled to be completed?

RESPONSE: Begin in early May 2009 and estimated completion in October 2009.

118. What type of security is at the TSA facility, please include parking arrangements for contracted employees.

RESPONSE: TSA has uniformed guards at the FC and TSIF. Refer to Question #83 regarding parking and associated cost at the

TSIF.

119. Are there any COOP exercises held at the Freedom Center? What is the maximum number of Govt.

employees that can be at this facility at any given time.

RESPONSE: Yes. Per the as-built drawings (Attachment 1, FC O&M As-Built.), A0.4, 1207 persons is the occupant load for the portion of the building currently being occupied.

120. Page 5 of the SOW states that at the FC building "The Building Engineer and/or Maintenance

Supervisor shall be on site 24/7/365." while on page 43 is states "the core hours for the Freedom Center are 6:30 a.m.

to 6:30 p.m. Monday through Saturday. Contractor may be on-call after normal working hours."

Please clarify the requirements for on-site Contractor personnel and their expected hours at the FC Facility.

RESPONSE: See Question #45

121. Will the contractor be notified of special activities/training/conferences at least 24 hours prior to the event?

RESPONSE: Yes

122. Is there a threshold for repairs that the Contractor is responsible for covering?

RESPONSE: See Question #78. Repairs above the threshold are the Government’s responsibility.

123. Will the Contractor be furnished an office at the TSIF building?

RESPONSE: The contractor will be provided space at the TSIF.

124. Will the Contractor be expected to provide any escorting services? If so how many hours per week are expected at each facility?

RESPONSE: The contractor will be expected to escort their subcontractors and this will be on an “as needed" or scheduled basis.

125. Page 5 Section 2 states that the quarterly evaluation is the responsibility of the contractor. Will the contractor be required to furnish and pay for the air quality testing and water testing?

RESPONSE: TSA Office of Occupational Safety and Health will provide these services upon request.

126. Who is responsible for the Preventive Maintenance and testing of the Fire Alarms at both facilities?

RESPONSE: See Question #59

127. Will the contractor be responsible for supplying carpet squares? If so please provide the manufacturer

And detailed information of the current carpet.

RESPONSE: TSA will provide all replacement carpet squares for contractor use.

128. Page 10 - Will experience suffice for "equivalent qualifications" in reference to the Building Engineers and Maintenance Supervisor?

RESPONSE: The requirements for these positions are as stated under 3.2.1. Building Engineer and Maintenance Supervisor Qualifications.

129. Please provide an equipment list to include number of units per building with manufacturer and size information.

RESPONSE: FC - refer to questions 68 through 76 for answers. TSIF – See Attachment 2, TSIF Equipment List.

130. What will the anticipated occupancy at 1 Post Office Rd be?

RESPONSE: 150.

131. What is the anticipated number of trainees, who long will they be there and how often will these training sessions take place?

RESPONSE: No training schedule is available; however, the contractor will be notified prior to any type of training or special event outside normal business hours in order to adjust their schedule to provide full-service coverage.

132. Can you please provide (date of inception to current) a copy of all maintenance, repair & replacement logs kept. Specifically the UPS, Batteries, & Chillers?

RESPONSE: This information is proprietary with the current contractor. The contractor is only responsible for providing weekly status report with this information. Refer to the Deliverable Section of the RFP, Section 3.21

133. Is this site mirrored to allow for preventive maintenance on critical systems. If so, what is the maximum down time for preventive maintenance?

RESPONSE: Refer to RFP sections 3.3 and 3.4.

134. In the event of a TSA emergency will access to the building be limited to “secret” personnel only ?

RESPONSE: Refer to RFP section 3.2.2.

135. Is the contractor responsible for Rekeying existing offices if needed?

RESPONSE: The TSA Office of Security will handle rekeying existing offices.

136. Under unforeseen circumstances: What is the allowable time to replace either the Building Engineer or

Maintenance Supervisor?

RESPONSE: If the contractor has to replace either position, the Government requires a 30-day notice from the Contractor. This will provide the Government sufficient time for the vetting process to be completed for a new employee.

137. Is the intent that we are to accept the elevators in “as is” condition?

RESPONSE: Refer to RFP section 3.7 and response to Question #80.

138. If no, how are the necessary repairs to be handled to bring them back to industry standard conditions?

RESPONSE: Refer to RFP Section 3.7. The contractor shall possess the necessary qualifications

139. If yes, how are repairs and upgrades defined. Is this an all inclusive even where misuse, abuse or vandalism is involved? How is obsolescence handled?

RESPONSE: Repairs and upgrades are as defined in the RFP, Section 3.7However, the contractor is expected to possess the necessary qualifications for repair and maintenance of elevators in accordance with the SOW.

140. Are all elevator repairs to be done during or after hours or can they be completed during our regular working hours 6:00 AM -2:30PM?

RESPONSE: During normal working hours.

141. There is no on site, during afterhours how will our night call Elevator mechanics have access to the building to respond to service calls after hours?

RESPONSE: No need for after hours elevator service.

142. What jurisdiction are the elevators to be inspected to Washington, DC or Arlington County?

RESPONSE: MWAA (Metropolitan Washington Airport Authority) is responsible for elevator inspection.

143. Currently the Airport elevators are inspected to Arlington County requirements would this be the case with this building?

RESPONSE: See Question #142.

144. During our survey 4/8/09 we found the following necessary repairs that will need to be made on these elevators, they are: Elevator 2 was shut down, with no access, we were told the packing of the jack was blown out. Who will perform these repairs? We will need to survey this elevator once the repairs are completed - Elevator 3 the rear cab wall has been pushed back into the hoistway about 1.5", needs repaired, the swing return panel is badly damaged, needs repaired and the cab doors as well as the hatch doors are badly damaged and will need to be replaced -Elevator 1 none found on our survey.

RESPONSE: All elevators are scheduled to be fully repaired and functional when the contract commences.

145. In the SOW, page 20, item 3.7.1 second line, it references 6 elevators there is only 3 elevators at 100

Old Post Road. Is this a typo?

RESPONSE: Yes, there are 3 elevators.

146. Will the engineer for the TSIF facility have a parking space at the facility?

RESPONSE: No. See Question #83.

147. If replacement of equipment is needed due to no fault of the contractor i.e. Generators, UPS, Chillers

(including major parts), Elevator machinery, Will TSA cover the cost of these items?

RESPONSE: Yes, the contractor is only required to provide preventive maintenance, replacement and repair.

148. Section 3.2.2 states this is a full coverage contract which provides 100% coverage of labor, parts, and materials as well as emergency service. The solicitation does not address a threshold limit for replacing failed equipment. Ex. Generator or UPS failure. It is our experience from past O&M contracts that there is a deductible or threshold limit set by the customer at which point the contractor is no longer responsible for the cost of repair/replacement. Is it TSA’s intent to have the contractor bear the cost of all repairs? If not what is the threshold limit for repair/replacement of parts, materials, and equipment?

RESPONSE: See Question 51. This is a repair/maintenance contract. The contractor is responsible for replacement/repair and preventive maintenance of parts and operating equipment including normal equipment replacement items. Examples include consumables, light bulbs, light switches, HVAC filters and belts, etc. as required for the upkeep of the building(s).

149. Section 3.2.2 states…”the Building Engineer or the Maintenance Supervisor shall be on site at all times.” It is our experience from past O&M contracts that the positions of Building Engineer and Maintenance Supervisor are each on site 40 hours per week. The solicitation requires at least one of these individuals be on site at all times. This requires 168 hours (4.2 people) of Building Engineer / Maintenance Supervisor coverage per week at the Freedom Center. Is this the intention of TSA?

RESPONSE: A Building Engineer is required 6 days a week (Monday-Saturday) between the hours of 6:30 a.m. and 6:30 p.m. The Building Engineers are on-call outside of those core hours. It is the decision of the Offeror how the building will be covered during those core hours as well as in an on-call situation.

150. Do letters of intent by non-employed proposed staff and service providers go against the technical proposal page count?

RESPONSE: Yes, if those letters are included with the Technical proposal.

151. In Section M-2.0.1.a.5, please clarify the sentence.

RESPONSE: The remaining part of the sentence is “milestones, results and targets.”

152. What is the CMMS currently in use?

RESPONSE: Proprietary to existing contractor, but see Question #23.

153. Deli equipment maintenance and replacement is called out but was not shown during the site tour.

Please provide a list of the equipment.

RESPONSE: The deli has not yet been built out, therefore no equipment exists.

154. In section 3.9 states the contractor will provide a certified technician(s) to perform all tests on the Fire

Alarm system, what is the certification requirement? Is there a NICET requirement?

RESPONSE: Meet applicable requirements for Arlington County and MWAA for the TSIF and Fairfax County for the FC.

155. Is the annual IR scan of electrical systems to be performed under a test load i.e. load bank or a building load?

RESPONSE: Contractor shall know the appropriate process/procedures. Use industry standards and best practices. Testing should be conducted under normal load.

156. Who is the current prime contractor and how long have they held the contract?

RESPONSE: Refer to Question #3. TK Services has had the FC contract since December, 2007, and NVE, Inc.

has had the contract at the TSIF since May, 2008.

157. Is there a limit to the number of security clearances that will be provided?

RESPONSE: The only position requiring a secret level security clearance is the Building Maintenance Engineer, so only that person working in that capacity will possess it.

158. According to the solicitation the building engineer (Freedom Center) or the maintenance supervisor are required to be on site 24/7-7 days a week. When we performed the walk through, it was said that the building engineer must obtain a secret clearance. If only one secret clearance is required what is the expected response time for service to areas that require that clearance, or will multiple secret clearances be required?

RESPONSE: See Question #45. It is up to the contractor to ensure its company as well as the Building and Maintenance Engineer(s) possess the required secret level clearance for this requirement. Offerors must possess a Facility Level Clearance (FCL, DD-254).

159. When we were given the walkthrough at the freedom center many areas were not shown due to security issues. Are these areas expected to be cleaned by the housekeeping staff, and if so what level of background security will be required for the housekeeping staff.

RESPONSE: All areas are expected to be cleaned. An escort will be needed to access secure areas.

160. How many day porters are currently provided under the existing contract?

RESPONSE: FC – 3 day porters between 6:30 a.m. and 3:30 p.m. and 2 day porters between 3:30 p.m. and 11:00 p.m. There are no services between 11:00 p.m. and 6:00 a.m. TSIF – 2 day porters between 7:00 a.m. and 4:30 p.m.

161. Are there any restricted hours for the nightly cleaning? What is the current schedule?

RESPONSE: No restricted hours. Refer to RFP section 3.13.1.

162. Under 3.13.3 - Periodic Cleaning - can you provide frequencies on all these items? (i.e. monthly, quarterly etc.)

RESPONSE: Periodic cleaning is as stated in the RFP. Contractor will be responsible for scheduling the periodic cleaning in accordance with the Statement of Work

163. In the Freedom Center various areas were designated as secret clearance only. What will be the procedure for warranty repair or service outside of the scope of the Building Engineers responsibilities?

Such examples are major electrical repair, VAV box control repair, fire alarm control work.

RESPONSE: Refer to RFP section 3.22. The building engineer is required to have a secret clearance therefore can escort subcontractors when needed.

164. If there is a limit to the number of security clearances provided will it be enough to cover the 24 hour shifts required by the solicitation?

RESPONSE: Contractors filling the Building Maintenance Engineer position shall possess the secret security clearance as specified in the solicitation. It will be the Offeror’s responsibility to ensure that Building Maintenance Engineers on each shift have the designated clearance so that the FC will be covered during core working hours as well as on-call hours, if required.

165. Are resumes required for ALL positions?

RESPONSE: Offerors shall provide resumes for Key Personnel as specified on page 59 of the solicitation.

166. Should the pricing in our proposal be in the same format as Schedule B-1 in the solicitation?

RESPONSE: Yes, but the proposal should be broken down into labor categories with corresponding labor rates, and provide an analysis of how the Offeror arrived at its final cost.

167. Will there be bid finalists and if so will they be expected to make presentations?

RESPONSE: Offerors are not required to make presentations.

168. Page 23 of the RFP states that Cleaning is required at the FC facility on a 24/7/365 basis. What is the current staffing requirement for the third shaft midnight to 8:00a.m. or 11:00p.m. to 7:00a.m. What types of cleaning can be performed then and what are the areas of access at that time. What is the current Day Porter coverage.

RESPONSE: Refer to answers to questions #160 and #161.

169. At the site visit your security officer stated that his office will perform a background. Is there a change to the contractor for this service and if so what is it.

RESPONSE: The requirement will result in a classified contract. All contractors seeking to provide services to

TSA

pursuant to a classified contract must possess an active clearance processed through the Department of Defense (DOD) as outlined by the National Industrial Security Operating Manual (NISPOM). Effective May 1, 2008, performance will commence only upon a complete Visitor Authorization Letter (VAL), verifying a contractor’s clearance, and a favorable Entry on Duty (EOD) suitability determination.

170. What is the normal daily population of each facility

RESPONSE: Freedom Center – 420. TSIF – 150.

171. What is the current value of the janitorial portion of the solicitation and are there any changes in the

SOW that would inflate that cost.

RESPONSE: The janitorial portion of the current contract is not separated out from the total cost of the contract.

172. At the site visit for the TSIF it did not appear that there was Day Porter coverage at that facility. Is there currently Day Porter service there or is that prohibited.

RESPONSE: See Question 160.

173. There are large lab areas at the TSIF which at the site visit it was unclear the janitorial responsibilities in those areas, could you clarify please.

RESPONSE: The entire TSIF building will be cleaned including all lab areas.

174. At the TSIF there were vacant office/work stations on the 2nd floor and it was stated that they would be occupied. Can you give a projected daily population?

RESPONSE: 150.