Att-2-Exhibits.pdf

HSHQWA-10-R-00001

LIST OF EXHIBITS

EXHIBIT

SOW

REF.

TITLE

Productive and Supervisory Requirements (Guard II) Including Post Hours and Location

1A Required Administrative Forms 1B 17.1.B4(d) Lautenberg Statement

2A 15.2.2A Contractor Furnished Communication Equipment Requirements

2B 15.2.2B Contractor Furnished Vehicle Requirements 2C 15.2.3 Contractor Furnished Uniform Items

2D 15.2.4 Contractor Furnished Supplementary Equipment Requirements

2E Contractor Furnished Firearms and Ammunition 2F 15.2.2D Contractor Furnished Personal Protective Equipment

3A 15.1.2 Government Furnished Communications Equipment Requirements

3B 15.1.2 Government Furnished Vehicle Equipment Requirements 3C 15.1.2 Government Furnished Uniform Items

3D 15.1.2 Government Furnished Supplementary Equipment Requirements

3E 15.1.2 Government Furnished Firearms and Ammunition 3F 15.2.2D Government Furnished Personal Protective Equipment 4 11.1.B Contractor’s Training Schedule and Plan

4A 11.2.1A Basic Training Subjects to be Presented by the Contractor

4B 11.2.2 Supervisory Training Subjects to be Presented by the Contractor

4C 11.6-7 Training Subjects Presented by the Government

4D 11.2.1C Contractor Provided Refresher Training to be Presented to all Security Guards Every Three Years

4E 11.4A Contractor Provided Basic Weapons Training and Qualifications

4F 11.4.1 Contractor Provided Semi-Annual Weapons Refresher Training and Qualifications

4G 11.7 Government Provided Refresher Training 5A Contractor’s Certification of Basic Training 5B Contractor’s Certification of Supervisory Training 5C Contractor’s Certification of Government Provided Training

EXHIBIT

SOW

REF.

TITLE

5D Contractor’s Certification of Refresher Training 5E Contractor’s Certification of Basic Weapons Training

5F Contractor’s Certification of Annual Weapons Refresher Training

6 17.1.B4(a) Contractor’s Certification of Contract Employee Eligibility Requirements

6A 12.2 Standard Form (SF) 78, Certificate of Medical Examination 6B 7.A Key Personnel Resume 6C 18.1 Security Clearance Requirements

7 6.3.7 Federal Management Regulations Subpart C, Conduct on Federal Property (41 CFR 102-74)

EXHIBIT 1

PRODUCTIVE REQUIREMENTS (GUARD II) INCLUDING POST HOURS AND LOCATION

EFFECTIVE DATES:____________________LOCATION:_____________________BLDG NO:________

Post # Bldg.# Building Address Start Time End Time Hrs/Day Performance Days Suitability Level

10 G- 234 ID4315

801 East Sherman Street, Pocatello, ID 83201-5730

M-Th F Mon-Hol DHS Suitability

10 G- 203 ID0025

550 West Fort St, Boise, ID 83724-

0101 0600 0600 24 7 Days/week DHS Suitability

10 G- 206 ID0025

550 West Fort St, Boise, ID 83724-

0.5

10.5

M-F M-Th Sat/Sun As Needed DHS Suitability

10 G- 212 ID4270

800 Park Blvd, Boise, ID 83712-

7763 0630 1830 12 M-F Holidays Excluded DHS Suitability

10 G- 238 ID4278

1150 N. Curtis Road, Boise, ID

83706-1234 0715 1645 9.5 M-F Holidays Excluded DHS Suitability

10 G- 262 ID4284

805 W Franklin, Boise, ID 83702-

5560 0800 1630 8.5 M-F Holidays Excluded DHS Suitability

10 G- 264 ID0FBI ID0FBI 0600 0600 24 7 Days/week DHS Suitability & Top Secret

10 G- 265 ID0FBI ID0FBI 0600 0600 24 7 Days/week DHS Suitability & Top Secret

10 G- 272 ID0FBI ID0FBI 0600 0600 24 7 Days/week DHS Suitability & Top Secret

10 G- 273 ID0FBI ID0FBI 0600 0600 24 7 Days/week DHS Suitability & Top Secret

10 G- 274 ID0FBI ID0FBI 0600 1800 12

M-F Holidays Excluded

DHS Suitability & Top Secret

10 G- 207 ID4305

1387 S Vinnell Way, Boise, ID

83709-1657 0745 1645 9 M-F Holidays Excluded DHS Suitability

10 G- 224 ID4305

1387 S Vinnell Way, Boise, ID

83709-1657 0845 1645 8 M-F Holidays Excluded DHS Suitability

10 G- 240 ID4335

1185 S. Vinnell Way, Boise, ID

83709-1656 0730 1600 8.5 M-F Holidays Excluded DHS Suitability

10 G- 261 ID4335

1185 S. Vinnell Way, Boise, ID

83709-1656 0730 1600 8.5 As Needed DHS Suitability

10 G- 227 ID4193

1118 S Kimball Ave, Caldwell, ID

83605-4624 0845 1615 7.5 M-F Holidays Excluded DHS Suitability

10 G- 200 ID4322

Yellowstone

Avenue, Pocatello, ID 83201-4374 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 201 ID4323

825 Shoup Avenue, Idaho

Falls, ID 83402- 3404 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 226 ID4330

1431 Fillmore Street, Twin

Falls, ID 83301- 3380 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 235 ID4381

6450 Mineral Drive, Coeur D

Alene, ID 83815-

M-Th F M & Holidays DHS Suitability

10 G- 216 WA0053

25 S 3rd Street, Yakima, WA 98901-2715 1200 2400 12

M-F Holidays Excluded DHS Suitability

10 G- 213 WA0063

825 Jadwin Ave, Richland, WA 99352-3589 0600 0600 24 7 Days/week DHS Suitability

10 G- 214 WA0063

825 Jadwin Ave, Richland, WA 99352-3589

M-F Holidays

10G-218 WA0064

920 W Riverside Avenue, Spokane, WA 99201-1010 2400 2400 24 7 Days/week DHS Suitability

10G-220 WA0064

920 W Riverside Avenue, 99201-1010 0600

Sat&Hol DHS Suitability

10G-221 WA0064

920 W Riverside Avenue, 99201-1010

2400 24 7 Days/week DHS Suitability

10G-232 WA0064

920 W Riverside Avenue, 99201-1010 0600 1800

Excluded DHS Suitability

10G-233 WA0064

920 W Riverside Avenue, 99201-1010 1800 2400

10G-250 WA0064

920 W Riverside Avenue, Spokane, WA 0600 1800 12 M-F Holidays

99201-1010

10 G- 243 WA7847

415 North Third Street, Yakima, WA 98901-2331 0800 1600 8

10 G- 244 WA7847

415 North Third Street, Yakima, WA 98901-2331

10 G- 228 WA0082

301 Yakima Street, Wenatchee, WA 98801-2966 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 222 WA7648

316 W Boone Ave, Spokane, WA 99201-2354 0800 1630 8.5

M-F Holidays Excluded DHS Suitability

10 G- 230 ID0027

1617 19Th Ave, Lewiston, ID 83501-4004 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 202 ID4372

623 Wallace Avenue, Coeur D Alene, ID 83814-

2957 0845 1645 8 M-F Holidays Excluded DHS Suitability

10 G- 229 WA7568

405 West Main Street, Walla Walla, WA

99362-2822 0845 1615 7.5 M-F Holidays Excluded DHS Suitability

10 G- 223 WA7577

811 E. Sprague Ave, Spokane, WA 99201-3907 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 225 WA7928

8131 Klamath Court, Kennewick, WA 99336-5099 0845 1615 7.5

M-F Holidays

10 G- 215 WA7767

801 Fruitvale Blvd., Yakima, WA 98902-1467 0845 1615 7.5

M-F Holidays Excluded DHS Suitability

10 G- 208 ID4305

1387 S Vinnell Way, Boise, ID

83709-1657 As Needed DHS Suitability

10 G- 208A ID4305

1387 S Vinnell Way, Boise, ID

83709-1657 As Needed DHS Suitability

10 G- 231 WA0064

920 W Riverside Avenue, Spokane, WA 99201-1010 Sat as Scheduled DHS Suitability

10 G- 255 WA7826

7605 W.

Kennewick Ave., Ste A, Kennewick, WA

99336-7746 As Needed DHS Suitability

10 G- 256 WA0082

301 Yakima Street, Wenatchee, WA 98801-2966 As Needed DHS Suitability

10 G- 256A WA0082

301 Yakima Street, Wenatchee, WA 98801-2966 As Needed DHS Suitability

10 G- 257 WA7767

801 Fruitvale Blvd., Yakima, WA 98902-1467 As Needed DHS Suitability

10 G- 257A WA7767

801 Fruitvale Blvd., Yakima, WA 98902-1467 As Needed DHS Suitability Temporary Additional Services Various As Needed DHS Suitability

EXHIBIT 1A

REQUIRED ADMINISTRATIVE FORMS

Form Number

Form Title

DHS 11000-6 Non-Disclosure Agreement SF-85P Questionnaire for Public Trust Positions SF-85PS Supplemental Questionnaire for Selected Positions FD-258 Fingerprint Application Card GSA 3155 Offence/Incident Report DHS 176 Statement of Personal History SF-78 Certificate of Medical Examination DHS-139 Record of Time of Arrival and Departure from Building Equipment Performance Test Report Security Post Assignment Record (Post Orders)

EXHIBIT 1B

Lautenberg Statement

Public Law 104-208 & Title 18 USC Sections 921, 922 and 925

1. Public Law 104-208 has amended Title 18, United States Code, Sections

921, 922 and 925, making unlawful for any person convicted of a misdemeanor crime of domestic violence (spouse abuse, parent abuse, child abuse, etc.) to ship, transport, possess, or receive firearms or ammunition. Presently, there are no exceptions or time limits included in this law.

2. Therefore, anyone ever convicted of the subject crime(s) would be affected by its provisions. Since a person convicted of a misdemeanor crime of domestic violence can NOT possess a firearm or ammunition, such a person may NOT perform as an armed Contract employee.

3a. Have you ever been convicted of a misdemeanor crime of domestic violence, as defined by 18 U.S.C. §921(a)(33)?

YES__________ NO ____________

3b. If you answered YES, provide the following information with respect to each conviction:

a. Court/Jurisdiction:

b. Docket/Case Number:

c. Statute/Charge:

d. Date Sentenced:

3c. I certify that, to the best of my information and belief, all of the information provided by me here is true, correct, current, complete and made in good faith. I understand that false or fraudulent information provided herein may be grounds for adverse action, up to and including removal, and is also criminally punishable pursuant to Federal law, including 18 U.S.C.

§1001.

Signature:

Date Signed:

Name:

(Print your complete legal name)

EXHIBIT 2A

CONTRACTOR FURNISHED COMMUNICATION EQUIPMENT

REQUIREMENTS

1. Facilities: Each guard post requires a cell phone

2. Equipment: The Contractor shall provide, maintain, and supplement, as may be necessary at the site identified above, the following number(s) of radios/cellular phones and described associated equipment/ to equip each guard on post a cellular telephone.

Type of Equipment QTY Radio, portable, handy-talkie, four (4) watts, with Helifex antenna

N/A

Charger, rapid rate, with legs N/A Charger, rapid rate, slim-line, desktop N/A Battery, rapid rate nickel-cadmium N/A Standard carrying case, slim-line size N/A Base Station N/A Cellular telephone with carrying case, capable of receiving incoming and making outgoing calls to contact FPS Dispatch (Megacenter), local police and FPS personnel responsible for the facility. Equipment will remain at the guard post at all times.

1 per post

Cellular telephone charger 1 per post

Cellular telephone holder 1 per post

3. Licenses and Frequencies: Commercial cellular pones shall be used and the Contractor shall provide the cell phone service.

4. Normal, Emergency and Continuous Communications: All telephone units must have the capability of sending and receiving clear and concise vocal transmissions between the security guard, FPS Law Enforcement Personnel, local law enforcement, FPS Megacenter, and Contractor supervisory personnel.

The phones will be programmed with the local area code of the location of the guard post. The cellular phone will have the capability to receive and make calls without restrictions for the purpose of having the capability for two-way communications between FPS, the Contractor, and the security guard personnel who assigned to this Contract

5. The Contractor will provide a listing of cellular telephone numbers and associated equipment to be used on this Contract to the Contracting Officer's Representative.

EXHIBIT 2B

CONTRACTOR FURNISHED VEHICLE REQUIREMENTS

1. Facility: N/A

2. Equipment: Contractor Furnished Vehicle(s)

The Contractor shall furnish a vehicle or vehicles, as indicated below, which shall be used for patrol at the facility, to transport supervisors in the course of supervision duties, and emergency response, as may be necessary. The vehicle(s) shall carry distinctive markings of the company, and shall be equipped with a rotation emergency roof light in compliance with applicable state and local laws. The vehicle(s) shall be available at all times during the life of the contract, and replaced immediately by a replacement vehicle if removed from operation for any reason(s). It is the Contractor's responsibility to register, insure, and provide proper maintenance for the vehicle(s). The vehicle(s) shall be equipped with a 10 – 15 lb. portable dry chemical, ABC extinguisher, installed and maintained in accordance with NFPA 10, Portable Fire Extinguishers. The vehicles shall be equipped with a conventional, universal first aid kit with Airway pack, Cling bandages, and a minimum of two bite sticks.

3. Vehicle Requirements:

Vehicle Type Estimated

Daily Hours Days Per

Week

Estimated Miles Per

Day 1 No Vehicles Required

4. Other vehicles, including MOPEDS, THREE-WHEELERS, MOTOR SCOOTERS, BICYCLES, etc., described as follows: Not Applicable

EXHIBIT 2C

CONTRACTOR FURNISHED UNIFORM ITEMS

1. Facility:

2. Uniforms: Contractor Furnished Uniform Items

The Contractor shall furnish uniform clothing items, as indicated below, to all productive and supervisor security guards performing on the Contract. Badges, patches, and other approved devices worn on the uniforms shall carry distinctive markings of the company in compliance with applicable state and local laws.

3. Uniform Requirements:

Uniform Components Description / Color QTY Shirt, long sleeve Light Gray with Insignia, shoulder patch*

Shirt, short sleeve Light Gray with Insignia, shoulder patch*

Trouser, all season weight Black* 3 Necktie * 2 Jacket, winter, patrol type (Reefer style) * 1 Cap Baseball style cap 1 Gloves, winter (pair) * 1 Pistol belt (without shoulder strap) 1 Body Armor NIJ Level IIA with concealed carrier

Level II firearm retention holster Slide on belt type, w/hammer safety strap, left/right as required.

Double magazine case compatible with specified weapon

Duty Belt “Keepers” 4 Expandable Police Baton (with holder) 1 Oleoresin Capsicum (OC) canister with case

2.0 ounce non-flammable stream

Handcuffs and keys meeting NIJ 0307.01 1 Handcuff case 1 Key strap with flap 1 Whistle, with chain attachment (metal) 1

Nameplate, 2-1/2” x 5/8” With 1/4” lettering On Gold metal with rounded edges.

Black lettering (First initial and last name)

Boots Pair, Black 1

(Asterisks denote contract specific requirements; items can be consistent with uniforms provided by the security company).

EXHIBIT 2D

CONTRACTOR FURNISHED SUPPLIMENTARY EQUIPMENT

1. Facility: All

2. Supplementary Equipment: Contractor Furnished Equipment Items

The Contractor shall furnish the following supplemental equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the Contract. The Contractor shall maintain all equipment in a ready and usable condition.

3. Supplementary Equipment Requirements:

Equipment Item Description / Color QTY Flashlight w/holder Two D Cell type/black 1 per individual guard

Notebook Pocket Type 1 per individual guard

EXHIBIT 2E

CONTRACTOR FURNISHED FIREARMS, AMMUNITION, AND

INTERMEDIATE WEAPONS

The contractor will provide all security guards, including part-time and reserve guards with one (1) pistol each meeting the following requirements:

The firearm must be a semi-automatic manufactured by Smith & Wesson, Glock, Sigarms, Steyr or Springfield Armory and must be .40 caliber Smith & Wesson, .357 sig caliber, or 9mm Luger, double action only and magazine safe. Firearms must have luminous night sights, and illuminated dots must not be visible when viewed from the muzzle end of the pistol. The magazine shall hold a minimum of 10 rounds and not more than 17.

The contractor shall submit the make and model of the firearms and ammunition proposed for use under the contract to the COTR for approval. Personally owned firearms are not acceptable. All firearms shall be inspected by the Contractors designated Firearms Instructor.

Ammunition authorized is jacketed hollow point manufactured by Federal, Speer, Winchester, or Remington. Each firearm shall be cleaned and oiled in accordance with manufacturer specifications regularly to ensure optimum operating condition.

The pistol must have been manufactured in the United States. All firearms and ammunition, when not issued for duty, shall be secured by the contractor in a manner consistent with state and local laws, codes, and regulations, and approved by the COTR.

Duty ammunition must be fired when qualifying or re-qualifying with the weapon.

The contractor will have on-hand a sufficient quantity of appropriate and compatible ammunition to provide to all security guards, including part-time and reserve guards with forty (40) rounds each. In addition, the Contractor shall have on-hand or immediately obtainable an adequate quantity to meet the ammunition requirements for training and qualifications.

In the event a weapon is lost, stolen or negligently/ accidently discharged the Contractor shall notify the FPS Megacenter immediately and shall relate all the particulars known regarding the loss or theft of the weapon. Further, the Contractor shall provide a detailed written report to the COTR within one week of the incident, including the date and time of the incident. The contractor shall also notify the COTR of the serial number of a replacement weapon.

EXHIBIT 2F

CONTRACTOR FURNISHED PERSONAL PROTECTIVE EQUIPMENT

1. Facility: All facilities covered by this BPA/Contract

2. Personal Protective Equipment: Contractor Furnished Equipment Items

The Contractor shall maintain a stock of the following personal protective equipment items for each guard, post, and location covered by this contract in quantities sufficient to furnish all productive and supervisory security guards performing on the Contract with equipment for a two-week period.

The Contractor shall maintain all equipment in a ready and usable condition and replenish stock as necessary to ensure a two week supply is available at all times.

N95 Mask Filtering Face Piece Respirator * Gloves Medical Examination Gloves * Eyewear Blood and Air Borne Protection * Hand Sanitizer Alcohol-Based *

* As appropriate to supply each contract guard this equipment for at least two weeks in performance of their duties. Disposable continuous wear items such as masks and gloves should be replaced over the course of a guard shift as recommended by manufacturer to ensure maximum effectiveness of the item.

EXHIBIT 3A

GOVERNMENT FURNISHED COMMUNICATIONS EQUIPMENT

1. Facilities: Posts where the Government deems it necessary to supplement required cell phones.

2. Equipment: The Government shall provide, maintain, and supplement, as may be necessary at the site identified above, the following number(s) of radios and described associated equipment.

Type of Equipment QTY Radios FPS Standard TBD

3. The Contractor will provide a listing of radio(s) and associated equipment received from the Government for use on this Contract to the Contracting Officer's Representative.

4. The Contractor will report any damage or maintenance issues concerning this equipment immediately to the COTR.

5 The Contractor will report any damage or maintenance issues concerning this equipment immediately to the COTR.

EXHIBIT 3B

GOVERNMENT FURNISHED VEHICLE EQUIPMENT REQUIREMENTS

1. Facility: None

2. Equipment: Government Furnished Vehicle(s)

The Government shall furnish a vehicle or vehicles, as indicated below, which shall be used for patrol at the facility, to transport supervisors in the course of supervision duties, and emergency response, as may be necessary. The Government shall provide supplemental vehicle equipment and all associated maintenance. It is the Contractor's responsibility to report maintenance issues and any damage regarding the vehicles and associated equipment immediately to the COTR.

3. Vehicle Requirements:

Vehicle Type Hours to be Used

Days Per Week

Tour Restrictions

1 None

4. Other vehicles, including MOPEDS, THREE-WHEELERS, MOTOR SCOOTERS, BICYCLES, etc., described as follows: None

EXHIBIT 3C

GOVERNMENT FURNISHED UNIFORM REQUIREMENTS

2. Uniforms: Government Furnished Uniform Items

The Government shall furnish uniform clothing items, as indicated below, to all productive and supervisor security guards performing on the Contract.

Government furnished uniform items are to be worn/used only while on duty during the performance of this Contract.

3. Uniform Items:

None

EXHIBIT 3D

GOVERNMENT FURNISHED SUPPLIMENTARY EQUIPMENT

2. Supplementary Equipment: Government Furnished Equipment Items

The Government shall furnish the following supplemental equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the Contract. It is the Contractor's responsibility to report maintenance issues and any damage regarding the vehicles and associated equipment immediately to the COTR.

None

EXHIBIT 3E

GOVERNMENT FURNISHED FIREARMS AND AMMUNITION

None Required

EXHIBIT 3F

GOVERNMENT FURNISHED PERSONAL PROTECTIVE EQUIPMENT

2. Personal Protective Equipment: Government Furnished Equipment Items

The Government may furnish the following personal protective equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the Contract. The Contractor shall maintain all equipment in a ready and usable condition.

N95 Mask Filtering Face Piece Respirator 0 Gloves Medical Examination Gloves 0 Eyewear Blood and Air Borne Protection 0 Hand Sanitizer Alcohol-Based 0

EXHIBIT 4

CONTRACTOR’S TRAINING SCHEDULE AND PLAN

In addition to listing specific and other related information as shown below, attach a resume for each instructor. This format will be used for all training, initial/basic, firearms, refresher, and on-the-job.

Date(s):

Time(s):

Subject:

Name of Instructor(s):

Training Facility Address (Street, City, and State):

Remarks:

EXHIBIT 4A

BASIC TRAINING SUBJECTS TO BE PRESENTED BY THE CONTRACTOR

IMPORTANT NOTE: THE INSTRUCTOR MUST USE THE FPS SECURITY GUARD

INFORMATION MANUAL (SGIM) AS AN ESSENTIAL COMPONENT OF THIS TRAINING.

TOPICS ARE CROSS-REFERENCED WHERE APPLICABLE TO THE MANUAL FOR

EFFECTIVE PRESENTATION OF THE MATERIAL.

The Contractor must present 64 hours of basic training to all students. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 64 hours of training. It is also incumbent upon the instructor to notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior such as sleeping or talking during instruction. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility.

64 Hours

Subject Hours Scope Overview of the Department of Homeland Security and the Federal Protective Service

(CHAPTER ONE, SGIM)

Instructor(s) will discuss the mission, role, and responsibilities of DHS and FPS as well as the role contract security guards play in facility security. Instructor will also discuss the five types of facilities and security levels.

Overview of the Roles & Responsibilities of a Contract Security Guard

(CHAPTER TWO, SGIM)

Instructor will discuss the typical duties of a Contract Security Guard and responsibilities associated with being a contract Security guard at a Federal facility.

Ethics and Professionalism Part I:

Overview

(CHAPTER TWO, SGIM)

Describe police professionalism today, including the expanding use of contract security guards and indicate by current trends, where it may be headed in the future. Provide instruction in police ethics, using practical examples, both desirable and undesirable. Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement security guards and the contract security guards.

EXHIBIT 4A, Continued

Ethics and Professionalism Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security guards based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Principles of Communications Part I:

Overview

(CHAPTER TWO, SGIM)

Familiarize the security guards with the concept surrounding effective communications and development of communication skills. In meeting this objective, the contract security guard is presented with the theory of communications; various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Professional Public Relations Part I:

Overview

(CHAPTER TWO, SGIM)

Instruction is to be provided to the security guards that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government. Such instruction should include (but not be limited

to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

Professional Public Relations Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Understanding Human Behavior, Part I:

Overview

(CHAPTERS TWO AND

NINE, SGIM)

Instructor(s) will discuss the basic knowledge needed for the security guards to understand their own actions, and those of the people they work with in the performance of their assigned duties.

Behavior under stress (both natural and man induced); actions of mentally disturbed;

irrational conduct created by the use of drugs or alcohol; job (performance) related problem; will be a part of this discussion.

Special attention should be given to the changes in human behavior that might occur in the contract security guard with the introduction of badge and gun.

Understanding Human Behavior, Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of human behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities

(CHAPTER THREE,

SGIM)

Discuss history of laws, applicable laws, regulations, and the concept of legal jurisdiction as it pertains to the security guards’ duties and authority.

Crimes and Offenses

(CHAPTER THREE,

SGIM) 1

Present the security guards with an (understanding of the types of offenses they are most likely to encounter in their duties.

Instruction should be given in methods of successful investigative techniques.

Search and Seizure

(CHAPTER THREE,

SGIM)

Provide the security guard with the knowledge of the legal application of search and seizure law in the performance of duties as a contract guard in a Federal facility.

Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk”.

Authority to Detain

(CHAPTER THREE,

SGIM)

Provide the security guard with knowledge of how guards shall exercise their authority to detain as defined by local, state, and Federal regulations. Instruction will define detention procedures and legal rules governing practices involving: confessions, self-incrimination, eyewitness identifications, and complaints. Security guards should become completely familiar with the extent of their authority obtained from the various jurisdictions involved.

Use of Force

(CHAPTER THREE AND

APPENDIX FOUR,

SGIM) 1

Instruction will be given on the use of force, to include the various degrees of force authorized in the performance of duties under this contract. Reporting procedures related to such use will be discussed as will the consequences of the unauthorized, or misuse, of force.

Crime Scene Protection

(CHAPTER THREE,

SGIM)

Illustrate the important facets of the preliminary investigation and the protection, preservation, and subsequent search of the crime scene.

Rules of Evidence

(CHAPTER THREE,

SGIM)

Evidence is defined to include direct, circumstantial, and real. Information will be provided on admissibility as it relates to competency, relevancy, materiality, and hearsay. Instructions will present information on the exclusionary rule and other related items. Instructor will discuss procedures for handling and protecting evidence.

Security Guard Administration

(CHAPTER FOUR,

SGIM)

Instructor(s) will discuss the relationship between the Contractor and the Government and will discuss protocol for communicating with the MegaCenters when incidents occur.

Instructor will also discuss the importance of the Duty Book.

Post Duties (CHAPTER

FOUR, SGIM)

Instructor(s) will discuss the purpose of posts and identify the various types of protective services. Discuss the necessity of proper observation and counter-surveillance while manning a post.

Patrol Methods And Patrol Hazards

(CHAPTER FOUR,

SGIM)

Study the various methods and skills employed in protective patrols with an emphasis on foot patrols. Explain the importance of security patrols and explore the values of various patrol methods.

Examine the hazards encountered during patrol functions, both natural and man-made. Discuss the techniques or recognition and ways to eliminate or reduce patrol hazards.

General Response Procedures (CHAPTER

FOUR, SGIM)

Explain the various types of situations guards will respond to. Describe the proper approach to such situations; discuss the guard’s role and responsibility; and instruct in the appropriate techniques to be employed in such circumstances. Include discussion of radio communications protocol.

Access Control

(CHAPTER FIVE, SGIM) 4

Discussion shall include personnel control, property control, vehicle control, and lock and key control.

Crime Detection, Assessment And Response (CHAPTER

SIX, CGIM)

Acquaint the contract guard with the care and caution that must be exercised when coming upon a crime in progress. Discuss the element of surprise, and the possibilities of encountering a crime being committed.

Special emphasis should be placed on the crimes the security guard may encounter while on duty within a Federal facility, his actions, responses, and the requirements of the agency.

Safety and Fire Prevention (CHAPTER

SEVEN, SGIM)

Define the security guard’s responsibility for safety and fire prevention. Provide guidelines for operational safeguards including the use of fire extinguishers (types, etc.), sprinkler systems, fire alarm systems, and other standard fire prevention equipment.

Records, Reports, & Forms (CHAPTER

EIGHT, SGIM)

Instructor will lecture on importance of properly prepared records, reports, and forms. Students shall be given examples and prepare sample records, reports, and forms as they will use on an FPS contract.

Emphasis on tips for effective report writing.

Special Situations

(CHAPTER NINE, SGIM)

Instructor shall discuss various types of special situations which guards may be required to respond to, such as providing escorts, controlling traffic, and dealing with mentally ill or disturbed persons.

Code Adam

(CHAPTER NINE, SGIM)

Instructors will familiarize the security guards with one of the largest child safety programs in the country. Discussions will include the history and the Code Adam Act as it pertains to Federal facilities. Instruction will include the FPS nationwide policy and the security guard’s role in implementing Code Adam Alert procedures.

Terrorism, Anti-terrorism, and Weapons of Mass Destruction (WMD)

(CHAPTERS ELEVEN

AND FOURTEEN, SGIM)

Instructor will provide a lecture regarding weapons of mass destruction; discuss anti-terrorism methods used by FPS such as counter-surveillance and proper use of building security equipment.

Workplace Violence

(CHAPTER TWELVE,

SGIM) 2

Instructor will discuss workplace violence, who commits violent acts and why, guard response to violent incidents, and tactics for being aware of environments or situations that can contribute to violence.

Civil Disturbances

(CHAPTER THIRTEEN,

SGIM)

Instructor(s) will discuss and provide field practice in crowd control and will teach the guards how to distinguish between friendly, sightseeing, agitated, and hostile crowds.

Emphasis shall be placed upon effective response to civil disturbances.

Bomb Threats and Incidents

(CHAPTER FOURTEEN,

SGIM) 2

Instructor(s) will discuss the procedures guards will use to respond to bomb threats, discovery of suspicious items, and persons who appear to be suspicious. Emphasis shall be placed on gathering as much information as possible and reporting incidents.

Hostage Situations

(CHAPTER FIFTEEN,

SGIM)

Lecture and practical applications to instruct guards on identifying and responding to hostage situations.

Sabotage and Espionage

(CHAPTER SIXTEEN,

SGIM)

Instructor will lecture on defining the terms and give concrete examples of the concepts as they might occur on Federal property.

Emphasize importance of deterrence and prevention as well as response to incidents as they occur.

Defensive Tactics

Lecture and practical applications will be used to instruct Security Guards in the use of defensive tactics. Instructor will incorporate defense against armed and unarmed attack, restraining holds, and subjective compliance methods against hostile or uncooperative persons.

Use of Handcuffs

Lecture and hands-on demonstrations of procedures and techniques for handcuffing persons. All students shall be given the opportunity to affix and remove handcuffs in different “real life” scenarios where handcuffing would be necessary.

Review & Examination

A 50 question multiple-choice written examination will be given to determine knowledge and understanding of the academic subject matter.

NOTE: THE WRITTEN EXAMINATION QUESTIONS ARE TAKEN 100% FROM THE SGIM.

FAILURE BY THE INSTRUCTOR TO USE THE SGIM AS AN ESSENTIAL TRAINING TOOL

MAY RESULT IN HIGH RATES OF FAILURE ON THE WRITTEN EXAMINATION. THE

CONTRACTOR IS STRONGLY URGED TO ENSURE THAT THE INSTRUCTORS USE THE

SGIM AS A CORE COMPONENT OF THE TRAINING.

EXHIBIT 4B

SUPERVISORY TRAINING SUBJECTS TO BE PRESENTED BY THE CONTRACTOR

The Contractor must present 9 hours of supervisory training to any security guard prior to performing supervisory functions. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 9 hours of training.

9 Hours

Supervisor’s Duties and Responsibilities

Instructor(s) will discuss the basic duties and responsibilities of a security guard supervisor. Discussions will include instructions that all duty posts are to be manned at all times as required by the Contract; that all required forms are to be completed in an accurate, legible and timely manner; and that all subordinate employees have all required equipment and maintain proper inventory records of service weapons and all other required equipment.

FPS Contract Requirements

Instructor(s) will review basic FPS Contract requirements and standards of performance for Contractors, Contract employees, and the relationship of employees with key members of Government agencies and FPS officials involved in the administration and operation of FPS Contracts. An actual contract will be discussed so that students will be familiar with all aspects of such contracts to ensure proper performance by all employees and supervisors.

Methods and Theories of Supervision

Instructor(s) will discuss various supervision management theories and the basic principles involved so that the student understands the various methods of supervision that are available to accomplish the goals of a first-line supervisor.

EXHIBIT 4B, Continued

How to be an Effective Leader

Instructor(s) will discuss the importance of a supervisor being a good leader. Discussion will focus on the necessity of giving constant attention to countless details of personal behavior and personal relations with subordinates.

Purpose of Discipline

Instructor(s) will discuss the purpose of discipline and the use of praise and criticism to encourage and motivate employees.

Discussion will focus on the use of criticism with the intention of improving job performance.

Effective Written and Oral Communication

Instructor(s) will discuss the problems oral communication encountered in both written and oral communication between supervisors and subordinates and methods to improve both. Lecture will include discussion of quantitative directives and the concept of asking while telling. Also included will be information on formal and informal communications and how the effective supervisor can use both to accomplish his/her mission as a first-line supervisor.

Motivating Employees and Problem Solving Methods

Instructor(s) will discuss methods used to motivate employees and to improve the performance of those employees who are not performing at acceptable standards.

Emphasis will be on early identification of problem employees and methods that may be used to bring poor performance up to acceptable standards. Discussion will include problems related to alcoholism, illegal drug usage, and other related topics.

Scheduling Employees

Instructor(s) will discuss scheduling problems and methods to use available personnel effectively to ensure coverage of all posts in a cost-effective manner without using overtime. Included will be several practical “hands on” scheduling exercises.

EXHIBIT 4C

BASIC TRAINING SUBJECTS PRESENTED BY

THE GOVERNMENT

The Contractor must coordinate with the COTR to schedule Government provided basic training to all students who have not had basic training. The hours listed in the “Hours” column are the times the Government estimates it needs to effectively cover the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material.

There may be some fluctuation in the actual time covered for each subject, but the total training time will not exceed 24 hours. The Instructor will notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior, such as sleeping or talking while instruction is being given. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility and may be excluded from the required training.

24 Hours

Rules and Regulations

Discuss FPS’ jurisdiction within Federal property and the Rules and Regulations under which they are operated (41 CFR 102-74). Consideration should be given to any special requirements (regulations) particular to the agency(s) involved.

Bomb Threats and Natural Disaster Responses

Instructor(s) will present information, as required for each specific facility, regarding the proper procedures for response to the threat of bombs, devices, and natural disasters. This information (training) will be related directly to the procedures used by the FPS Law Enforcement Branch and local law enforcement agencies. Dependent upon the facility, contract specifications, and local requirements, contract guards may be given training in bomb search procedures.

EXHIBIT 4C, Continued

Report Writing, Notes and Required FPS Forms

Develop an understanding of the types, and Required FPS Forms requirements, and necessity of field notes and reports that will be expected from the security guard.

Discuss the use, value, and purpose of reports and field notes. Special instruction shall be given in the preparation of GSA Form 3155, Preliminary Investigation, and GSA Form 3157, Crime Analysis.

Instructor(s) will review and discuss the importance of the following forms:

a. Preliminary Investigation

b. Crime Analysis

c. GSA Form 1039, Record of Property

Found

d. GSA Form 252, Found Property Tag

e. GSA Form 1789, Register of Visitors

f. Arrival and Departures

g. Relief Guard Register

h. Officer and Inspectors Register I. Guards Hourly Report

j. Special forms unique to the facility used in the performance of the Contract duties Telephone and Radio Communications

Instruction will prepare the security guard for use of telephone and radio communications techniques. Instruction will be presented employing standard procedures used by FPS, the tenant agency, local law enforcement, and the Federal Communications Commission (FCC).

Instruction will stress use applicable in situations such as emergency requests (Transmissions), required reporting of locations, patrol use, requests for assistance, etc.

EXHIBIT 4C, Continued

Role of Local, State and Federal Police Agencies

The security guards will be instructed in their relationship to other law enforcement agencies. Each guard should understand their role, as required by the Contract, in enforcement of Building Rules and Regulations, agency policy, special requirements of the FPS Law Enforcement Branch, local/state police agencies, and other Federal law enforcement groups.

NOTE: For the purpose of this training, 50 minutes will be considered as one hour of instruction.

Screening and Weapons Detection Training

Instruction may include device nomenclature, performance testing, and operations of security equipment and manual security techniques. Instruction may also include audio and video training presentations.

EXHIBIT 4D

CONTRACTOR PROVIDED REFRESHER TRAINING

TO BE PRESENTED TO ALL SECURITY GUARDS EVERY THREE YEARS

IMPORTANT NOTE: THE INSTRUCTOR MUST USE THE FPS SECURITY GUARD

INFORMATION MANUAL (SGIM) AS AN ESSENTIAL COMPONENT OF THIS

TRAINING. TOPICS ARE CROSS-REFERENCED WHERE APPLICABLE TO THE

MANUAL FOR EFFECTIVE PRESENTATION OF THE MATERIAL.

The Contractor must present 40 hours of refresher training to all students who have not had basic training or refresher training within three years. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 40 hours of training. It is also incumbent upon the Instructor to notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior, such as sleeping or talking during the instruction. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility.

40 Hours

Overview of the Department of Homeland Security and the Federal Protective Service

(CHAPTER ONE, SGIM)

Instructor(s) will discuss the mission, role, and responsibilities of DHS and FPS as well as the role contract security guards play in facility security. Instructor will also discuss the five types of facilities and security levels.

Customer Oriented Protection

Instructor(s) will discuss the concept of customer-oriented protection and the role security guards play in this approach to security. (Note: FPS will provide the instructor with information on this program to assist in training).

Overview of the Roles & Responsibilities of a Security Guard

(CHAPTER TWO, SGIM)

Instructor will discuss the typical duties of a Contract Security Guard and responsibilities associated with being a security guard at a Federal facility.

EXHIBIT 4D, Continued

Ethics and Professionalism Part I:

Overview (CHAPTER

TWO, SGIM)

0.5

Describe police professionalism today, including the expanding use of security guards and indicate by current trends, where it may be headed in the future. Provide instruction in police ethics, using practical examples, both desirable and undesirable.

Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement agents and the security guards.

Ethics and Professionalism Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security guards based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Principles of Communications Part I:

Overview (CHAPTER

TWO, SGIM)

Familiarize the security guards with the concept surrounding effective communications and development of communication skills. In meeting this objective, the security guard is presented with the theory of communications; various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II:

Interactive Training

Conduct role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Professional Public Relations Part I:

Overview (CHAPTER

TWO, SGIM)

Instruction is to be provided to the security guards that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government. Such instruction should include (but not be limited

to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

Professional Public Relations Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Understanding Human Behavior, Part I:

Overview (CHAPTERS

TWO AND NINE, SGIM)

0.5

Instructor(s) will discuss the basic knowledge needed for the security guards to understand their own actions, and those of the people they work with in the performance of their assigned duties.

Behavior under stress (both natural and man induced); actions of mentally disturbed;

irrational conduct created by the use of drugs or alcohol; job (performance) related problem; will be a part of this discussion.

Special attention should be given to the changes in human behavior that might occur in the contract security guard with the introduction of badge and gun.

Understanding Human Behavior, Part II:

Interactive Training

0.5

Role-playing or other interactive methods between instructor and students using scenarios of human behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities

(CHAPTER THREE,

SGIM)

Discuss history of laws, applicable laws, regulations, and the concept of legal jurisdiction as it pertains to the security guards’ duties and authority.

Crimes and Offenses

(CHAPTER THREE,

SGIM) 0.5

Present the security guards with an (understanding of the types of offenses they are most likely to encounter in their duties.

Instruction should be given in methods of successful investigative techniques.

Search and Seizure

(CHAPTER THREE,

SGIM)

0.5

Provide the security guard with the knowledge of the legal application of search and seizure law in the performance of duties as a security guard with a Federal facility.

Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk”.

Authority to Detain

(CHAPTER THREE,

SGIM)

Provide the security guard with knowledge of how guards shall exercise their authority to detain as defined by local, state, and Federal regulations. Instruction will define detention procedures and legal rules governing practices and procedures involving: confessions, self-incrimination, eyewitness identifications, and complaints.

Security guards should become completely familiar with the extent of their authority obtained from the various jurisdictions involved.

Use of Force (CHAPTER

THREE, SGIM)

Instruction will be given on the use of force, to include the various degrees of force authorized in the performance of duties under this contract. Reporting procedures related to such use will be discussed as will the consequences of the unauthorized, or misuse, of force.

Crime Scene Protection

(CHAPTER THREE,

SGIM)

0.5

Illustrate the important facets of the preliminary investigation and the protection, preservation, and subsequent search of the crime scene.

Rules of Evidence

(CHAPTER THREE,

SGIM)

0.5

Evidence is defined to include direct, circumstantial, and real. Information will be provided on admissibility as it relates to competency, relevancy, materiality, and hearsay. Instructions will present information on the exclusionary rule and other related items. Instructor will discuss procedures for handling and protecting evidence.

Security Guard Administration

(CHAPTER FOUR,

SGIM)

0.5

Instructor(s) will discuss the relationship between the Contractor and the Government and will discuss protocol for communicating with the MegaCenters when incidents occur.

Instructor will also discuss the importance of the Duty Book.

Post Duties (CHAPTER

FOUR, SGIM)

0.5

Instructor(s) will discuss the purpose of posts and identify the various types of protective services.