Amendment 00005 Position Descriptions 12-22.doc

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ELECTRONIC SECURITY SYSTEM MAINTENANCE SERVICE
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HSHQEC-10-Q-00009(1)
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RFQ HSHQEC-10-Q-00009 AMENDMENT 000005 REVISED POSITION DESCRIPTIONS

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POSITION DESCRIPTIONS

(Note: All personnel must have, at a minimum, certifications for SAFEnet Software with IDC Hardware, SAFEnet System Administration and SAFEnet Networking & Structured Query Language (SQL) Database)

1. Project Manager (PM)/Systems Administrator II Duties/Responsibilities Include:

· Acts as supervisor for the contractor employees;

· Attends meeting as requested with government personnel;

· Coordinates all maintenance and repair activities;

· Ensure proper tracking, submission and compliance of all deliverables;

· Ensures that all invoices are properly submitted to the payment agency on a timely basis with the required invoice information, in accordance with the Statement of Work (SOW);

· Coordinates with the Contracting Officer Technical Representative (COTR) and the General Services Administration (GSA) building management for services to be provided and any necessary agency space access required for performance;

· Provide a monthly status report to the COTR on all systems;

· Coordinates the purchase of spare parts over the $300 threshold with the COTR and Contracting Officer (CO) prior to an actual purchase;

· Other duties as assigned (other special projects and/or initiatives as required by FPS).

Education and Technical Experience:

At least five (5) years of experience as a PM in an Information Technology (IT) center, computer, or communications system, or similar environment. Included in the five (5) years of experience, the PM must demonstrate the capability to solve both technical and interpersonal problems to ensure project goals are met. The PM must completely understand the operational requirements of this contract and have access to all contractor corporate resources. The PM must posses the educational and technical background/experience to perform duties required of a Systems Administrator II listed below.

2. Systems Administrator II

Duties/Responsibilities Include:

· MDI SAFENET Structured Query Language (SQL) Database maintenance; to include log file archives, deletion of old log files, re-indexing of databases, daily and weekly backups, etc;

· Vicon Closed Circuit Video (CCV) Matrix Switch, Multiplexer, and Digital Video Recorder programming and setup;

· Training of contractor Protective Security Officer (PSO), Federal Protective Service (FPS), General Services Administration (GSA), and Customs and Border Patrol (CBP) personnel on proper operation of CCV Keyboard controller, MDI Workstations, Telecor Intercom Master Station, and proper operation of badging station;

· Scheduling of Door Closure and Locking based on standard daily, weekend and special event schedules;

· Operation and maintenance of Badging Station and card database;

· Database cleanup as required and analysis of card database to ensure availability of records;

· Coordinate with contractor PSO, FPS, GSA, and CBP personnel on alarm reporting issues, to include proper reporting of security maintenance problems to contractor personnel;

· Perform database reporting at the request of FPS, GSA and CBP personnel, to search for specific access violations, etc., on a particular individual, area, or group;

· Review alarm reporting on a regular basis to check for new or recurring S faults or nuisance alarms;

· Coordinate with FPS, GSA, CBP and Tenant agencies to verify appropriate building access privileges (badge classes and special exceptions);

· Responsible for operation of Fingerprint System in Badging Office;

· Issue and assign FPS, GSA, and CBP MDI Access Control Proximity and HSPD PIV cards for building access;

· Responsible for administration of MDI SAFENET LAN/WAN configuration and access by tenant agencies;

· Perform a daily check on all systems associated with the contract;

· Coordinate and plan appropriate way of locating and identifying camera and intercom locations;

· Assist GSA building management, FPS, and CBP with reviewing and suggesting proposed security changes and additions to the building;

· Coordinate with FPS, GSA, and CBP personnel and Electronic Security Technicians for new installations and maintenance of access control system;

· Ensure that the Director of the Ronald Reagan Building/International Trade Center (RRB/ITC) and Building Manager are informed of any major problems with the system. Advise the tenant agencies of any major problems with the system;

· Work with and coordinate with FPS, GSA, and CBP representatives assigned to assist Systems Administrator;

· Coordinate semi-annual maintenance activities with Technicians and Building Management;

· Assist FPS, GSA, and CBP officers and Authorized Government Officials with Video Reviews utilizing stored Digital Video Recorder (DVR) data. Provide export video data as equipment and resources permit;

· Make recommendations to the PM to ensure that the system is being utilized to its optimum level of performance.

Education and Technical Experience:

At least four (4) years of experience performing the technical and administrative duties listed above. Included in the four (4) years of experience, the Systems Administrator II must demonstrate technical knowledge in a multi-system environment and be certified to work with the GSA, FPS, and CBP SAFENET equipment. A bachelor’s degree in a computer- related field is preferred.

3. Service Technician

Duties/Responsibilities Include:

· Provide support in the installation and maintenance of electronic security systems to include CCV, Access Control, Intrusion Detection and Perimeter Protection;

· Read and interpret AutoCAD drawings;

· Terminate and install cable;

· Install conduit;

· Install and configure cameras;

· Setup and configure computers;

· Set up standard test apparatus and conduct operational tests to evaluate performance and reliability of prototype or production model;

· Install electronics equipment and equipment field changes;

· Assemble and/or modify wires, insulation, and components using hand and power tools;

· Initiate requisitions for management approval to replenish parts, equipment, and material required for project and record quantity and type of materials distributed;

· Work with team members and end users to ensure that all issues are addressed in a timely manner.

Desired Skills:

The Contractor personnel shall possess the following:

· The ability to work effectively with a group or independently

· Exceptional organizational skills

· The ability to install CCV, Access Control and Intercom Equipment and ancillary equipment

· The ability to troubleshoot any system level or individual equipment problems

· Working knowledge of the National Electrical Code (NEC)

· Must be able to see, hear, speak and write clearly in order to communicate with co-workers

· Manual dexterity is required to reach, climb and lift small objects and to operate power tools. Employee frequently climbs ladders and must possess the required strength and balance.

· Trained and/or certified by the Occupational Safety and Health Administration (OSHA) or an OSHA approved program in the operational and safety procedures of a man-lift

· Must be able to lift at least 50 lbs Education and Technical Experience:

The Vendor personnel shall possess a high school education, either a diploma or GED, as well as two (2) years of experience in a related field.

RRB PD Ver. VI.III

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