Exhibit_B-_Sample_Comm_PKG_170002_A3.pdf

EXHIBIT B

Sample Customer Communications Package

HSCG44-17-R-170002

Amendment 0003

Exhibit B HSCG44-17-R-170002/Amendment 0003

Rescue 21 Customer Communication Package (CCP):

RFF Radio Replacement

Prepared by:

Table of Contents

1 Summary Schedule ............................................................................................................. XX

1.1 Functional Outage ........................................................................................................ XX

1.2 System Availability ...................................................................................................... XX

1.3 Post-Install Verification ............................................................................................... XX

1.4 First Delivery Item Test Verification ........................................................................... XX

1.5 Rescue 21 Accounts ..................................................................................................... XX

1.6 Known Limitations ....................................................................................................... XX

List of Tables Table 1: Deployment Schedule .................................................................................................... XX

REVISION HISTORY

Revision PIA Description of Changes Authorization No. Authorization Date

Summary Schedule The purpose of this deployment is to install new radios at the Remote Fixed Facilities.

These new radios will replace the existing Quantar radios to address obsolescence issues.

This area provides a high level overview of the planned effort. What you are doing. Why you are doing it.

Table 1: Deployment Schedule

Deployment Date

(GMT)

Deployment Date (Local) RFF Outage Time Effects

2/5/2016 @1700 2/5/2016 @1000 RFF Kokee 1 hr Install Radio 1 2/8/2016 @1700 2/8/2016 @1000 RFF Kokee 2 hr Install Radio 2

2/10/2016 @1700 2/10/2016 @1000 RFF Puu Nana 1 hr Install Radio 1 2/11/2016 @1700 2/11/2016 @1000 RFF Puu Nana 2 hr Install Radio 2 2/11/2016 @2300 2/11/2016 @1800 RFF Ohia Mill 1 hr Install Radio 1 2/12/2016 @0100 2/11/2016 @2000 RFF Ohia Mill 2 hr Install Radio 2 2/12/2016 @1700 2/12/2016 @1000(AZ time) RFF Kawela 1 hr Install Radio 1 2/15/2016 @1700 2/15/2016 @1000(AZ time) RFF Kawela 2 hr Install Radio 2

Functional Outage List the functional outages and expected services lost with estimated duration of outage.

During the upgrade, which is anticipated to take approximately two hours, the following restrictions will apply:

• Radio 1 will be unavailable for use (1 hour).

• Radio 2 will be unavailable for use (2 hours).

System Availability Each sector will incur up to a 2 hour of reduced Rescue 21 capabilities while the radio is installed, per the schedule described in Table 1.

Post-Install Verification A post-installation verification test will be performed to verify full system operation Similarly, a post-installation verification test will be executed in each region after the scheduled installation. This verification test will include a test of the Operator Audio Manager Panel, voice and Digital Selective Calling (DSC) distress message capability.

First Delivery Item Test Verification In addition to the post-installation verification, additional backwards compatibility tests will be completed after each FAT sector has been rebooted. Shared RFF functionality, including Direction Finding & Comms; Marine Broadcast; and Data Sharing will be verified. Testing will be coordinated by … (One R21 Console and/or assistance from Sector WatchStander will be required to complete testing).

Known Limitations This deployment is a commercial item radio install only which does not introduce any additional limitations.

(End of sample CCP)