QUESTIONS_ _RESPONSES_HSCG41-16-Q-QW6617_dated_16SEP2016.pdf

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AUDIO VISUAL EQUIPMENT UPGRADE

USCG TRAINING CENTER, YORKTOWN, VA

QUESTIONS and RESPONSES (Dated 16 September 2016)

NOTE: Questions and Responses are for informational purposes only! See revised Performance Work Statement and Attachments for applicable changes to the RFQ.

GENERAL

1. How many work stations are there per room?

Response: There is one (Government Furnished Equipment (GFE)) Coast Guard (CG) workstation per room.

2. How far is the distance between work stations and the matrix switcher?

Response: The distance between work stations and the matrix switcher is approximately 4 feet.

3. Do all of the computers have HDMI outputs?

Response: All CG PC towers have HDMI outputs. The CG requires the guest stand-alone laptop connection to be both HDMI and VGA.

4. Is there an equipment rack already in place in each room for mounting equipment?

Response: There is currently a podium (equipment rack) in place for all rooms, except in Room 112.

5. For the rooms that have the HDMI Audio extractor, will there be more than 1 extractor per room?

Response: Only one extractor per room is needed in the rooms that have HDMI audio extractors.

6. Will there be any sound amplification or sound reinforcement needed for any of the rooms?

Response: No.

7. Is there a Crestron controller in the system? If so is it a series 2 or 3?

Response: Each room, with the exception of Room 112, has a Crestron Processor (CP2E).

8. Will the Camera be configured near the CODEC?

Response: The document camera is a Wolfvision EYE-12 and is currently programmed for use with the wireless Crestron Touch Panel. The CG requires all local controls of the camera to be remotely controlled through the new wired Crestron Touch Panel. Currently, the camera is mounted in the overhead within the vicinity of the podium.

9. Is the VTC going to be NIPR only?

Response: The Video Tele-Conference (VTC) will be Non-Secure Internet Protocol Router (NIPR) only.

10. Do you have an input output list for each office location?

Response: See Attachment 10.

11. I assume that the power injector is for the Creston TSW 1052 touch panel if so Crestron states that the warranty is voided if any other power supply is use other than their own.

Response: The CG contacted Crestron to determine if the use of other than Crestron Power over Ethernet (PoE) equipment would void their warranty. Crestron stated that the current listed PoE

RFQ HSCG41-16-Q-QW6617 Page 2 of 7 would not void the warranty. The CG will accept the Crestron equivalent PoE (PWE-4803RU) if provided at the same cost as the TP Link TL-PoE150S.

12. Added a tilting wall mount for the Sharp 80” monitor in 2.3. Did not see one specified. If you already have that covered please correct me if I am wrong.

Response: A tilting wall mount for the Sharp 80” monitor will be required for Room 104 meeting the 60 to 90 inch display and up to 300 lbs requirement.

13. What is the present Audio Visual configuration in each room?

Response: See Attachments 7 and 8.

14. Would you provide a list of equipment staying in each room?

Response: See Attachment 9.

15. Are there Block wiring diagrams or drawing to illustrate design and operations of the system installed in each room?

Response: See Attachments 1 through 6.

16. If there is a Crestron control system currently in use will we have access to the un-compiled code?

Response: The CG has a disc from the previous installer of the existing A/V equipment. As per Crestron, the file extension (.umc) on the disc is the extension that would hold the source code; the title of the file is “Design Source Switching”.

17. Who will be responsible for the electrical modifications needed to mount the monitors? (Power must be located near the monitor mounts).

Response: The Contractor awarded the order is responsible for all electrical modifications.

18. Are the current Kramer matrix switchers going to be replaced with new ones?

Response: The current Kramer matrix switchers will be replaced with Kramer VS-66HN 6x6 HDMI Matrix Switcher’s in each room.

19. Who is the contact person for any technical or system design questions?

Response: CWO David Porco (757) 856-2708.

20. Will these installation spaces be occupied during the installations?

Response: Installation spaces will not be occupied during installation. However, the CG will monitor the installation progress in order to continue meeting necessary training requirements as well as A/V install.

21. Please clarify the period of performance with consideration for Planning and procurements after award.

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Response: Upgrades will start on Room 222, 225, or 232 first. Performance shall start after receiving award with a 120 days completion period.

22. Are there any HDMI extenders are splitters currently in the system?

Response: No.

23. Conference Room 112

a. How many Power requirements needed for the display?

Response: Three power requirements will be needed in total: one for the corner mounted monitor, one for the smaller monitor in the second half of the large room, and one for behind the corner placed equipment rack.

b. Are we providing an equipment rack and what size?

Response: The equipment rack shall be provided by the contractor. The CG requires a 3 shelf wood (walnut in color) rack with the following dimensions: (H) 32.375” x (W) 22.625” x (L) 20.75”.

If the exact dimension cannot be met, the CG is willing to accept dimensions close to requested measurements, upon review.

c. Do all cables need to be fire-resistive cable?

Response: All cables shall meet best practices of the trade and in compliance with all applicable federal, state, and local codes.

d. Cisco Codec: HD camera (4X or 12X ?), Multi Site?, Dual Display?

Response: The CG requires the HD Camera to be 4x zoom; multi-site functionality. The CG requires the monitor to have capability of picture in picture (PIP) in order to alleviate the need for dual displays. The room already has a network capability of 384 kbps ISDN.

24. Classroom 106, 108, 126, 136, 133, 206, and 234

a. Power requirements – how many?

Response: Based on what is available, only one power requirement is needed per room. If additional power requirements will be needed, the contract will be modified (Crestron Touch Panel is powered by the PoE).

b. Are we responsible for patching and painting the wall?

Response: The contractor is responsible for patching and painting. If painting is required, the CG requires that the contractor paint corner to corner for aesthetics requirements. The CG will provide the correct color code for matching.

c. Does the PC or Guest Laptop have HDMI or Display-port output?

Response: The CG Workstation has HDMI output. A guest laptop output would vary based on the person that is bringing the laptop. The CG requires both HDMI and VGA for this reason.

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d. Are we pulling all the existing unused cables?

Response: The CG requires all existing unused cables to be pulled and all installed wires/cables to be neat and clean.

e. Do you have the Source code for the existing Crestron control system and are you providing it to us?

Response: The CG has a disc from the previous installer of the existing A/V equipment. As per Crestron the file extension (.umc) on the disc is the extension that would hold the source code;

the title of the file is “Design Source Switching”. The CG would be willing to accept a price quote for the Crestron CP3 w/programming costs to compare the difference of the existing CP2E and the newer CP3.

f. Do all cables need to be fire-resistive cable?

Response: All cables shall meet best practices of the trade and in compliance with all applicable federal, state, and local codes.

g. What are all the sources ie.. ( GFE - Document camera, Tower PC, Two Guest laptop “analog and digital input”, BluRay)?

Response: CG PC Tower (HDMI), 1 Guest laptop with 2 connection capabilities (1 HDMI and 1 VGA), Wolfvision EYE-12 document camera (HDMI), and Samsung DVD/VCR (HDMI)

25. Classroom 222, 225 and 232

a. Power requirements – how many?

Response: The CG requires (1) electrical drop for the new 80” monitor. The in-wall Crestron Touch Panel will be powered by a PoE.

b. Are we responsible for patching and painting the wall?

Response: The contractor is responsible for patching and painting. If painting is required, the CG requires that the contractor paint corner to corner for aesthetics requirements. The CG will provide the correct color code for matching.

c. Does the PC or Guest Laptop have HDMI or Display-port output?

Response: The CG Workstation has HDMI output. The CG requires the capability of the guest laptop output to be both HDMI and VGA.

d. Are we pulling all the existing unused cables?

Response: The CG requires all existing unused cables to be pulled and all installed wires/cables to be neat and clean.

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e. Do you have the Source code for the existing Crestron control system and are you providing it to us?

Response: The CG has a disc from the previous installer of the existing A/V equipment. As per Crestron the file extension (.umc) on the disc is the extension that would hold the source code;

the title of the file is “Design Source Switching”. The CG would be willing to accept a price quote for the Crestron CP3 w/programming costs to compare the difference of the existing CP2E and the newer CP3.

f. Do all cables need to be fire-resistive cable?

Response: All cables shall meet best practices of the trade and in compliance with all applicable federal, state, and local codes.

g. What are all the sources ie.. ( GFE - Document camera, Tower PC, Two Guest laptop “analog and digital input”, BluRay)?

Response: CG PC Tower (HDMI), 1 Guest laptop with 2 connection capabilities (1 HDMI and 1 VGA), Wolfvision EYE-12 document camera (HDMI), and BluRay (HDMI)

26. Preventive maintenance and warranty

a. Are we responsible on purchasing the warranty “Zcare” for the Cisco Codec SX20 for the 5 year option?

Response: The CG requires the purchase of the ZCare Premier package for the Cisco CODEC SX20 with 5 year option for Room 112.

b. What is the Response time on the service call?

Response: The CG requires a response time within 30 minutes for telephone support; and, onsite support within 24-48 hours of service call for equipment and system failures that cannot be resolved via phone call.

c. Is it quarterly or semi-annually Preventive maintenance (PM) Visit?

Response: Quarterly Preventative Maintenance visits with a total of 2 hours per room.

d. Are we providing the Lamp for the existing Projectors?

Response: The CG will purchase lamp replacements for any existing projectors.

e. Are we responsible for the PM for the GFE projectors?

Response: The CG does not require preventative maintenance for the GFE projectors with the exception of any connectivity completed by the contractor during upgrade.

f. What is all included on the warranty Option (Full replacement )?

Response: The contractor shall warranty installation, parts, materials, equipment, supplies, and services for a period of one year. The Contractor’s warranty shall be independent from and

RFQ HSCG41-16-Q-QW6617 Page 6 of 7 concurrent with any manufacturer warranties. The Contractor shall replace and/or repair all parts, materials, equipment and supplies at no cost to the Government, unless the damage or malfunction is expressly agreed to being the Government’s fault. The Contractor shall process all manufacturer warranty claims, and if requested by the Government, provide loaner or replacement equipment.

27. Is there a requirement for contractor location relative to the site location?

Response: The CG has no requirement for Contractor location relative to the site location; however, the CG requires a response time within 30 minutes for telephone support; and, onsite support within 24-48 hours of service call for equipment and system failures that cannot be resolved via phone call.

28. There appears to be a conflict between the main Scope of Work document titled “Scope_of_Work_- _Audio_Visual_Equipment_Upgrade_Hamilton_Hall_Word_file.doc” and the individual room Scope of Work documents. Is one document to take precedence over another or are these to be used in an additive method?

Response: Disregard prior Scopes of Work. See updated documents dated 9-16-2016.

29. There has been a request for ELO brand touch-screens. Are these to be connected to GFE equipment?

Response: The ELO system will be connected to the GFE via USB only; if software needs to be downloaded to the GFE, the CG is unable to do so without prior approval through CG Headquarters.

30. Are substitutions permitted?

Response: The CG requires brand name equal to or exceeds ELO Touch Monitor, Model 2201L.

31. Can you please provide descriptions of each room type detailing the desired functionality to be achieved?

Response: See Attachments 7 and 8.

32. Can you please provide a list with manufacturer and model number of the GFE equipment by room?

Response: See Attachment 9.

33. Will the Government provide all electrical power work required or is the AV contractor expected to provide?

Response: The contractor awarded the order shall provide all electrical modifications.

34. Are the low-voltage cable runs in the walls and through the ceilings required to be in a raceway?

Response: The CG does not require low-voltage cable runs to be ran in raceways, however, all wires/cables are to be neatly ran.

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35. None of the rooms have a listed requirement for a system controller. Are we to reuse an existing controller?

Response: The CG requires the reuse of the Crestron Processor (CP2E). The CG would be willing to accept a price quote for the Crestron CP3 w/programming costs to compare the difference of the existing CP2E and the newer CP3.

36. The SOW states that the contractor will adjust the GFE display settings, is the AV contractor going to be given an administrative login to the GFE computers which will permit the AV contractor to adjust display settings in the GFE computers?

Response: The Contractor will have full access to all components, with the exception of the government computer system. CWO Porco will log on and provide screen resolution/display settings.

If administrator access is required, CWO Porco will contact the local CG IT shop to assist.

37. There are no quantities identified for any of the system components. Is the contractor to assume one (1) of each item unless explicitly called out otherwise?

Response: See updated PWS Scope of Work.

38. What level of preventative maintenance (SLA) does the Government require made up from the following selections: 24x7 or 8x5 phone support; 1 or 4-hour telephonic response time.

Response: The CG requires the Contractor to provide telephone support Monday through Friday, 0730 to 1700 EDT. Respond to service calls within 30 minutes up thru normal business hours. Respond with on-site technician within 24-48 hours of a service call for all equipment and system failures for any issues that cannot be resolved with telephone support.

39. How many onsite annual preventative maintenance visits does the Government require 1, 2 or 4?

Response: The CG requires the Contractor to provide quarterly preventative maintenance visits (four

(4) a year), with a total of two (2) hours per room.

40. How many hours will the Government allow until on-site service support arrives on-site?

Response: The CG requires 24-48 hours of a service call for all equipment and system failures for any issues that cannot be resolved with telephone support.

41. Does the Government require parts and labor replacements?

Response: The CG requires the Contractor to replace and/or repair all parts, materials, equipment and supplies at no cost to the Government, unless the damage or malfunction is expressly agreed to being the Government’s fault.

42. Does the Government require OEM support?

Response: The CG requires OEM support. The Contractor shall process all manufacturer warranty claims, and if requested by the Government, provide loaner or replacement equipment.