R00001 Exhibits.pdf

DEC 08

Attachment II

LIST OF EXHIBITS

EXHIBIT REF. TITLE PAGE

1A List of required administrative forms to be used by the Contractor including time and attendance, property accountability, Lautenberg Amendment form, duty log, etc.

1B 17.1.B4(d) Lautenburg Statement 3 2A 15.2-2 Contractor Furnished Communication Equipment Requirements 4 2B 15.2-2 Contractor Furnished Vehicle Requirements 5 2C 15.2-3 Contractor Furnished Uniform Requirements 6 2D 15.2-4 Contractor Furnished Supplementary Equipment Requirements 7 2E Contractor Furnished Weapons and Ammunition 8 3A 15.1-1 Government Furnished Communication Equipment Requirements 9 3B 15.1-1 Government Furnished Vehicle Requirements 10 3C 15.1-1 Government Furnished Uniform Requirements 11 3D 15.1-1 Government Furnished Supplementary Equipment Requirements 12 3E Government Furnished Weapons and Ammunition 13 4 11.1 Contractor’s Training Schedule and Plan 14

4A 11.2-1 Basic Training Subjects to be Presented by the Contractor 15 4B 11.2-2 Supervisory Training Subjects to be Presented by the Contractor 21 4C 11.6 Training Subjects to be Presented by the Government 23 4D Contractor Provided Refresher Training 25 4E 11.4 Contractor Provided Basic Weapons Training and Qualifications 32 4F Annual Weapons Qualification Requirements 37

4G 11.4-1 Contractor Provided Annual Refresher Weapons Training and Qualifications 40

5A Contractor’s Certification of Basic Training 41 5B Contractor’s Certification of Supervisory Training 42 5C Contractor’s Certification of Government Provided Training 43 5D Contractor’s Certification of Refresher Training 44 5E Contractor’s Certification of Basic Weapons Training 45 5F Contractor’s Certification of Annual Weapons Refresher Training 46

6 17.1.B4(a) Contractor’s Certification of Contract Employee Eligibility Requirements 47

6A Standard Form (SF) 78, Certificate of Medical Examination 48 6B 7.A Key Personnel Resume 49 6C 18.1 Security Suitability Requirements 51

Federal Management Regulations Subpart C, Conduct on Federal Property (41 CFR 102-74) 52

8A 11.4F Firearm Exhibit 8a 56 Attachment 1 Foreign National Relatives or Associates Statement 57

EXHIBIT 1A

REQUIRED ADMINISTRATIVE FORMS

and

DHS ICE FPS Contract Suitability Adjudication (CSA) Section Security Officer (Contract Guard) Required Background Investigation Forms

For a National Agency Check and written Inquiries (NACI ) with Credit

Form Number Form Title Required Administrative Forms I-9 Employment Eligibility Verification GSA 3155 Offence/Incident Report SF-78 Certificate of Medical Examination DHS-139 Record of Time of Arrival and Departure from Building (Security Hours) Equipment Performance Test Report GSA-2580 Security Post Assignment Record

CSA NACI + Credit Required Forms

1. Pending FPS Contract Information Worksheet (CIW)

2. FD-258 FBI Applicant Fingerprint Cards, Form: FD-258, from two (2) “rolled” fingerprinting sessions. (Not 2 copies of the same electronic capture). (NOTE:

A live scan device connected to the FPS maybe used in lieu of FD 258 cards.)

SF 85P-S ALL Contract Guard suitability packages will require the SF 85P-S package, which when completed, produces the following three (3) forms, (#3,4,& 5) generated from inside the OPM e-QIP web portal.

3. SF 85P-S

CER

Certification Page (CER) that the OPM e-QIP application is complete & accurate

4. SF 85P-S

REL

General Release (REL) "Authorization For Release Of Information

5. SF 85P-S

MEL

Authorization For Release Of Medical Information Signature Page (MEL).

6. DHS 11000-6 Non-Disclosure Agreement

7. DHS Form

11000-9, Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act . (Credit Authorization Release)

8. Lautenberg Amendment Statement (Exhibit 1b)

9. Foreign National Relatives or Associates Statement (Exhibit Attachment 3)

NOTE: Blue Type Font indicates the OPM e-QIP System Process and Forms.

EXHIBIT 1B

Lautenburg Statement

Public Law 104-208 & Title 18 USC Sections 921, 922 and 925

1. Public Law 104-208 has amended Title 18, United States Code, Sections 921, 922 and 925, making unlawful for any person convicted of a misdemeanor crime of domestic violence (spouse abuse, parent abuse, child abuse, etc.) to ship, transport, possess or receive firearms or ammunition. Presently, there are no exceptions or time limits included in this law.

2. Therefore, anyone ever convicted of the subject crime(s) would be affected by its provisions. Since a person convicted of a misdemeanor crime of domestic violence can NOT possess a firearm or ammunition, such a person may NOT perform as an armed Contract employee.

3a. Have you ever been convicted of a misdemeanor crime of domestic violence, as defined by 18 U.S.C. §921(a)(33)?

YES__________ NO ____________

3b. If you answered YES, provide the following information with respect to each conviction:

a. Court/Jurisdiction:

b. Docket/Case Number:

c. Statute/Charge:

d. Date Sentenced:

3c. I certify that, to the best of my information and belief, all of the information provided by me here is true, correct, current, complete and made in good faith. I understand that false or fraudulent information provided herein may be grounds for adverse action, up to and including removal, and is also criminally punishable pursuant to Federal law, including 18 U.S.C. §1001.

Signature:

Date Signed:

Name:

(Print your complete legal name)

EXHIBIT 2A

CONTRACTOR FURNISHED COMMUNICATION EQUIPMENT REQUIREMENTS

1. Facilities:

2. Equipment: The Contractor shall provide, maintain, and supplement, as may be necessary at the site identified above, communication equipment that allows for communication between all personnel assigned to the contract including Security Officers, Supervisors, and Project Managers. In addition, the equipment should allow for communication with their respective COTRs, ATRs, and the FPS Mega Center. The Contractor shall also have an alternate means for their personnel to communicate in case their primary means becomes inoperable.

3. Licenses and Frequencies: If the Contractor decides to use hand-held type radios, the Contractor shall apply for all applicable FCC licenses and authorization to operate.

4. The Contractor shall provide a listing of all communication equipment to be used on this Contract to the Contracting Officer's Representative.

EXHIBIT 2B

CONTRACTOR FURNISHED VEHICLE REQUIREMENTS

1. Facility:

2. Equipment: Contractor Furnished Vehicle(s)

The Contractor shall furnish a vehicle or vehicles, as indicated below, which shall be used for patrol at the facility and to transport supervisors in the course of supervision duties and emergency response, as may be necessary. The vehicle(s) shall carry distinctive markings of the company, and shall be equipped with a rotation emergency roof light in compliance with applicable state and local laws. The vehicle(s) shall be available at all times during the life of the contract, and must be replaced immediately by a replacement vehicle if removed from operation for any reason(s). It is the Contractor's responsibility to register, insure, and provide proper maintenance for the vehicle(s). The vehicle(s) shall be equipped with a 10 – 15 lb. portable dry chemical, ABC extinguisher, installed and maintained in accordance with NFPA 10, Portable Fire Extinguishers. The vehicles shall be equipped with a conventional, universal first aid kit with Airway pack, Cling bandages, and a minimum of two bite sticks.

3. Vehicle Requirements:

Vehicle Type Estimated Daily Hours

Days Per Week

Estimated Miles Per

Day 1 No Vehicles Required

4. Other vehicles, including MOPEDS, THREE-WHEELERS, MOTOR SCOOTERS, BICYCLES, etc., described as follows:

EXHIBIT 2C

CONTRACTOR FURNISHED UNIFORM ITEMS

2. Uniforms: Contractor Furnished Uniform Items

The Contractor shall furnish uniform clothing items, as indicated below, to all productive and supervisor security guards performing on the Contract. Badges, patches and other approved devices worn on the uniforms shall carry distinctive markings of the company in compliance with applicable state and local laws.

3. Uniform Requirements:

Uniform Components Description / Color QTY Body Armor Concealable NIJ IIA with white carrier Shirt, long sleeve White with Insignia, shoulder patch 4 Shirt, short sleeve White with Insignia, shoulder patch 4 Trouser, all season weight Dark Gray* 2 Necktie * 2 Jacket, winter, patrol type (Reefer style) * 1 Cap Frame style cap OR Baseball style cap* 1ea Gloves, winter (pair) * 1 Pistol belt (without shoulder strap) 1 Level II firearm retention holster (slide on belt type), w/hammer safety strap, left/right as required (armed security guards/supervisors only) (may change based on weapons spec selected)

Double magazine pouch for selected handugn

Duty Belt “Keepers” 4 Expandable or straight Police Baton (w/holder)

Handcuffs (pair) and keys 1 Handcuff case 1 Key strap with flap (if needed) Whistle, with chain attachment (metal) 1 Metal frame cap ornament White (non-supervisory), Gold (supervisory) n/a Nameplate, 2-1/2” x 5/8”, with 1/4” lettering On Gold metal with rounded edges. Black or blue lettering (First initial and last name)

Boots Pair, Low Quarter Black 1 Shoes Pair, Dress Black 1

* These items can be consistent with uniforms provided to personnel by security companies.

EXHIBIT 2D

CONTRACTOR FURNISHED SUPPLIMENTARY EQUIPMENT REQUIREMENTS

2. Supplementary Equipment: Contractor Furnished Equipment Items

The Contractor shall furnish the following supplemental equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the Contract. The Contractor shall maintain all equipment in a ready and usable condition.

3. Supplementary Equipment Requirements:

Equipment Item Description / Color QTY Flashlight and Holder 2-Cell Mini-Mag or comparable 1 per guard

EXHIBIT 2E

CONTRACTOR FURNISHED FIREARMS AND AMMUNITION

The contractor will provide adequate supply of weapons to ensure all armed post requirements comply with this statement of work and the following specifications:

The overall size shall not exceed 7.5” long, 5.5” high, and 1.5” wide and weigh no more then 30 oz.

excluding the magazine. The caliber authorized is 9MM. The magazine shall hold a minimum of 10 rounds and not more then 17. The pistol must be able to be fired without a magazine inserted into the weapon. The magazine must fall free (unloaded) when the magazine catch is activated. The double action only trigger pull must not weigh more than 12 pounds and not less than 5 pounds. The pistol may be either a traditional double action only or a striker fired design.

The pistol shall have a dark corrosive resistant finish and must be must be capable of being fired without the manipulation of an external safety or cocking lever. The normal function of the pistol shall be double action only. The pistol must be operable by a right or left-handed user. The use of a polymer-framed pistol is acceptable. There is not a requirement for an all-metal firearm.

All safeties must be internal and passive. An inertial interlocked firing pin will be the primary safety to positively prevent movement of the firing pin unless the trigger is pulled completely through its entire length of travel.

The sights must be drift adjustable and be luminous night sights, one (1) dot on the front sight, and two (2) dots on the rear sight, which appear as three (3) illuminated dots when the weapon is held at arm’s length.

The illuminated dots must not be visible when viewed from the muzzle end of the pistol. The color of the illuminated dots must be green. The illumination materials for the night sight must comply with Nuclear Regulatory Commission standards. Total of (3) magazines are required for each issued weapon, one inserted in the weapon and the other two securely fastened in a double magazine pouch.

The following pistols are recommended:

Smith & Wesson M&P 9 MM; 5900 Series in DAO 9MM Glock 17 & 19 9MM SIGARMS Sigpro 9MM; P226 and P228 in 9MM Steyr M Series 9MM Springfield Armory XD in 9MM

Ammunition type is authorized:

124 grain Jacketed Hollow Points.

Recommended Brands

Federal Speer Winchester Remington

EXHIBIT 3A

GOVERNMENT FURNISHED COMMUNICATIONS EQUIPMENT REQUIREMENTS

1. Facilities:

2. Equipment: The Government shall provide, maintain, and supplement, as may be necessary at the site identified above, the following number(s) of radios and described associated equipment.

Type of Equipment QTY

NONE

3. The Contractor will provide a listing of radio(s) and associated equipment received from the Government for use on this Contract to the Contracting Officer's Representative.

4. The Contractor will report any damage or maintenance issues concerning this equipment immediately to the COTR.

EXHIBIT 3B

GOVERNMENT FURNISHED VEHICLE EQUIPMENT REQUIREMENTS

2. Equipment: Government Furnished Vehicle(s)

The Government shall furnish a vehicle or vehicles, as indicated below, which shall be used for patrol at the facility and to transport supervisors in the course of supervision duties and emergency response, as may be necessary. The Government shall provide supplemental vehicle equipment and all associated maintenance. It is the Contractor's responsibility to report maintenance issues and any damage regarding the vehicles and associated equipment immediately to the COTR.

3. Vehicle Requirements:

Vehicle Type Hours to be Used

Days Per Week

Tour Restrictions

1 NO VEHICLES REQUIRED

4. Other vehicles, including MOPEDS, THREE-WHEELERS, MOTOR SCOOTERS, BICYCLES, etc., described as follows:

EXHIBIT 3C

GOVERNMENT FURNISHED UNIFORM REQUIREMENTS

2. Uniforms: Government Furnished Uniform Items

The Government shall furnish uniform clothing items, as indicated below, to all productive and supervisor security guards performing on the Contract. Government furnished uniform items are to be worn/used only while on duty during the performance of this Contract.

3. Uniform Items:

Uniform Components Description / Color QTY

EXHIBIT 3D

GOVERNMENT FURNISHED SUPPLIMENTARY EQUIPMENT REQUIREMENTS

2. Supplementary Equipment: Government Furnished Equipment Items

The Government shall furnish the following supplemental equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the Contract. It is the Contractor's responsibility to report maintenance issues and any damage regarding the vehicles and associated equipment immediately to the COTR.

3. Supplementary Equipment Requirements:

Equipment Item Description / Color QTY

EXHIBIT 3E

GOVERNMENT FURNISHED FIREARMS AND AMMUNITION

None Required

EXHIBIT 4

CONTRACTOR’S TRAINING SCHEDULE AND PLAN

In addition to listing specific and other related information as shown below, attach a resume for each instructor. This format will be used for all training, initial/basic, firearms, refresher, and on-the-job.

Date(s):

Time(s):

Subject:

Name of Instructor(s):

Training Facility Address (Street, City and State):

Remarks:

EXHIBIT 4A

BASIC TRAINING SUBJECTS TO BE PRESENTED BY THE CONTRACTOR

IMPORTANT NOTE: THE INSTRUCTOR MUST USE THE FPS SECURITY GUARD

INFORMATION MANUAL (SGIM) AS AN ESSENTIAL COMPONENT OF THIS

TRAINING. TOPICS ARE CROSS REFERENCED WHERE APPLICABLE TO THE

MANUAL FOR EFFECTIVE PRESENTATION OF THE MATERIAL.

The Contractor must present 64 hours of basic training to all students. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 64 hours of training. It is also incumbent upon the instructor to notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior such as sleeping or talking while instruction is being given. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility.

64 Hours

Subject Hours Scope Overview of the Department of Homeland Security and the Federal Protective Service

(CHAPTER ONE, SGIM)

Instructor(s) will discuss the mission, role, and responsibilities of DHS and FPS as well as the role contract security guards play in facility security.

Instructor will also discuss the five types of facilities and security levels.

Overview of the Roles & Responsibilities of a Contract Security Guard

(CHAPTER TWO, SGIM)

Instructor will discuss the typical duties of a Contract Security Guard and responsibilities associated with being a contract Security guard at a Federal facility.

Ethics and Professionalism Part I: Overview

(CHAPTER TWO, SGIM)

Describe police professionalism today, including the expanding use of contract security guards and indicate by current trends, where it may be headed in the future. Provide instruction in police ethics, using practical examples, both desirable and undesirable. Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement security guards and the contract security guards.

Ethics and Professionalism Part II: Interactive Training

Role playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security guards based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to

EXHIBIT 4A, Continued to facilitate training objectives will be acceptable.

Principles of Communications Part I:

Overview

(CHAPTER TWO, SGIM)

Familiarize the security guards with the concept surrounding effective communications and development of communication skills. In meeting this objective, the contract security guard is presented with the theory of communications;

various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II:

Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Professional Public Relations Part I: Overview

(CHAPTER TWO, SGIM)

Instruction is to be provided to the security guards that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government.

Such instruction should include (but not be limited

to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

Professional Public Relations Part II:

Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Understanding Human Behavior, Part I: Overview

(CHAPTERS TWO AND

NINE, SGIM)

Instructor(s) will discuss the basic knowledge needed for the security guards to understand their own actions, and those of the people they work with in the performance of their assigned duties.

Behavior under stress (both natural and man induced); actions of mentally disturbed; irrational conduct created by the use of drugs or alcohol; job (performance) related problem; will be a part of this discussion. Special attention should be given to the changes in human behavior that might occur in the contract security guard with the introduction of badge and gun.

Understanding Human Behavior, Part II: 1 Role-playing or other interactive methods between instructor and students using scenarios of human

Interactive Training behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities

(CHAPTER THREE,

SGIM)

Discuss history of laws, applicable laws and regulations, and the concept of legal jurisdiction as it pertains to the security guards’ duties and authority.

Crimes and Offenses

(CHAPTER THREE,

SGIM) 1

Present the security guards with an (understanding of the types of offenses they are most likely to encounter in their duties. Instruction should be given in methods of successful investigative techniques.

Search and Seizure

(CHAPTER THREE,

SGIM) 1

Provide the security guard with the knowledge of the legal application of search and seizure law in the performance of duties as a contract guard in a Federal facility. Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk”.

Authority to Detain

(CHAPTER THREE,

SGIM)

Provide the security guard with knowledge of how guards shall exercise their authority to detain as defined by local, state, and Federal regulations.

Instruction will define detention procedures and legal rules governing practices involving:

confessions, self-incrimination, eyewitness identifications and complaints. Security guards should become completely familiar with the extent of their authority obtained from the various jurisdictions involved.

Use of Force

(CHAPTER THREE AND

APPENDIX FOUR, SGIM) 1

Instruction will be given on the use of force, to include the various degrees of force authorized in the performance of duties under this contract.

Reporting procedures related to such use will be discussed as will the consequences of the unauthorized, or misuse, of force.

Crime Scene Protection

(CHAPTER THREE,

SGIM)

Illustrate the important facets of the preliminary investigation and the protection, preservation, and subsequent search of the crime scene.

Rules of Evidence

(CHAPTER THREE,

SGIM)

Evidence is defined to include direct, circumstantial, and real. Information will be provided on admissibility as it relates to competency, relevancy, materiality, and hearsay. Instructions will present information on the exclusionary rule and other related items. Instructor will discuss procedures for handling and protecting evidence.

protecting evidence.

Security Guard Administration (CHAPTER

FOUR, SGIM) 1

Instructor(s) will discuss the relationship between the Contractor and the Government and will discuss protocol for communicating with the MegaCenters when incidents occur. Instructor will also discuss the importance of the Duty Book.

Post Duties (CHAPTER

FOUR, SGIM) 2

Instructor(s) will discuss the purpose of posts and identify the various types of protective services.

Discuss the necessity of proper observation and counter-surveillance while manning a post.

Patrol Methods And Patrol Hazards (CHAPTER

FOUR, SGIM)

Study the various methods and skills employed in protective patrols with an emphasis on foot patrols.

Explain the importance of security patrols and explore the values of various patrol methods.

Examine the hazards encountered during patrol functions, both natural and man-made. Discuss the techniques or recognition and ways to eliminate or reduce patrol hazards.

General Response Procedures (CHAPTER

FOUR, SGIM)

Explain the various types of situations guards will respond to. Describe the proper approach to such situations; discuss the guard’s role and responsibility; and instruct in the appropriate techniques to be employed in such circumstances.

Include discussion of radio communications protocol.

Access Control

(CHAPTER FIVE, SGIM) 4

Discussion shall include personnel control, property control, vehicle control, and lock and key control.

Crime Detection, Assessment And Response (CHAPTER SIX, CGIM)

Acquaint the contract guard with the care and caution that must be exercised when coming upon a crime in progress. Discuss the element of surprise, and the possibilities of encountering a crime being committed. Special emphasis should be placed on the crimes the security guard may encounter while on duty within a Federal facility, his actions, responses, and the requirements of the agency.

Safety and Fire Prevention

(CHAPTER SEVEN,

SGIM) 1

Define the security guard’s responsibility for safety and fire prevention. Provide guidelines for operational safeguards including the use of fire extinguishers (types, etc.), sprinkler systems, fire alarm systems, and other standard fire prevention equipment.

Records, Reports, & Forms (CHAPTER EIGHT, SGIM)

Instructor will lecture on importance of properly prepared records, reports, and forms. Students shall be given examples and prepare sample records, reports, and forms as they will use on an FPS contract. Emphasis on tips for effective report writing.

Special Situations

(CHAPTER NINE, SGIM)

Instructor shall discuss various types of special situations which guards may be required to respond to, such as providing escorts; controlling traffic; and dealing with mentally ill or disturbed persons.

Code Adam

(CHAPTER NINE, SGIM)

Instructors will familiarize the security guards with one of the largest child safety programs in the country. Discussions will include the history and the Code Adam Act as it pertains to Federal facilities. Instruction will include the FPS nationwide policy and the security guard’s role in implementing Code Adam Alert procedures.

Terrorism, Anti-terrorism, and Weapons of Mass Destruction (WMD)

(CHAPTERS ELEVEN

AND FOURTEEN, SGIM)

Instructor will provide a lecture regarding weapons of mass destruction; discuss anti-terrorism methods used by FPS such as counter-surveillance and proper use of building security equipment.

Workplace Violence

(CHAPTER TWELVE,

SGIM) 2

Instructor will discuss workplace violence, who commits violent acts and why, guard response to violent incidents, and tactics for being aware of environments or situations that can contribute to violence.

Civil Disturbances

(CHAPTER THIRTEEN,

SGIM) 3

Instructor(s) will discuss and provide field practice in crowd control and will teach the guards how to distinguish between friendly, sightseeing, agitated, and hostile crowds. Emphasis shall be placed upon effective response to civil disturbances.

Bomb Threats and Incidents

(CHAPTER FOURTEEN,

SGIM) 2

Instructor(s) will discuss the procedures guards will use to respond to bomb threats, discovery of suspicious items, and persons who appear to be suspicious. Emphasis shall be placed on gathering as much information as possible and reporting incidents.

Hostage Situations

(CHAPTER FIFTEEN,

SGIM)

Lecture and practical applications to instruct guards on identifying and responding to hostage situations.

Sabotage and Espionage

(CHAPTER SIXTEEN,

SGIM) 2

Instructor will lecture on defining the terms and give concrete examples of the concepts as they might occur on Federal property. Emphasize importance of deterrence and prevention as well as response to incidents as they occur.

Defensive Tactics 4 Lecture and practical applications will be used to instruct Security Guards in the use of defensive tactics. Instructor will incorporate defense against armed and unarmed attack, restraining holds, and subjective compliance methods against hostile or uncooperative persons.

Use of Handcuffs

Lecture and hands-on demonstrations of procedures and techniques for handcuffing persons. All students shall be given the opportunity to affix and remove handcuffs in different “real life” scenarios where handcuffing would be necessary.

Review & Examination

A 50 question multiple-choice written examination will be given to determine knowledge and understanding of the academic subject matter.

NOTE: THE WRITTEN EXAMINATION QUESTIONS ARE TAKEN 100% FROM THE

SGIM. FAILURE BY THE INSTRUCTOR TO USE THE SGIM AS AN ESSENTIAL

TRAINING TOOL MAY RESULT IN HIGH RATES OF FAILURE ON THE WRITTEN

EXAMINATION. THE CONTRACTOR IS STRONGLY URGED TO ENSURE THAT THE

INSTRUCTORS USE THE SGIM AS A CORE COMPONENT OF THE TRAINING.

EXHIBIT 4B

SUPERVISORY TRAINING SUBJECTS TO BE PRESENTED BY THE CONTRACTOR

The Contractor must present 9 hours of supervisory training to any security guard prior to performing supervisory functions. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 9 hours of training.

9 Hours

Supervisor’s Duties and Responsibilities

Instructor(s) will discuss the basic duties and responsibilities of a security guard supervisor. Discussions will include instructions that all duty posts are to be manned at all times as required by the Contract; that all required forms are to be completed in an accurate, legible and timely manner; and that all subordinate employees have all required equipment and maintain proper inventory records of service weapons and all other required equipment.

FPS Contract Requirements

Instructor(s) will review basic FPS Contract requirements and standards of performance for Contractors, Contract employees, and the relationship of employees with key members of Government agencies and FPS officials involved in the administration and operation of FPS Contracts. An actual contract will be discussed so that students will be familiar with all aspects of such contracts to ensure proper performance by all employees and supervisors.

Methods and Theories of Supervision

Instructor(s) will discuss various supervision management theories and the basic principles involved so that the student understands the various methods of supervision that are available to accomplish the goals of a first-line supervisor.

How to be an Effective Leader 1

Instructor(s) will discuss the importance of a supervisor being a good leader. Discussion will focus on the necessity of giving constant

EXHIBIT 4B, Continued attention to countless details of personal behavior and personal relations with subordinates.

Purpose of Discipline

Instructor(s) will discuss the purpose of discipline and the use of praise and criticism to encourage and motivate employees.

Discussion will focus on the use of criticism with the intention of improving job performance.

Effective Written and Oral Communication

Instructor(s) will discuss the problems oral communication encountered in both written and oral communication between supervisors and subordinates and methods to improve both. Lecture will include discussion of quantitative directives and the concept of asking while telling. Also included will be information on formal and informal communications and how the effective supervisor can use both to accomplish his/her mission as a first-line supervisor.

Motivating Employees and Problem Solving Methods

Instructor(s) will discuss methods used to motivate employees and to improve the performance of those employees who are not performing at acceptable standards.

Emphasis will be on early identification of problem employees and methods that may be used to bring poor performance up to acceptable standards. Discussion will include problems related to alcoholism, illegal drug usage, and other related topics.

Scheduling Employees

Instructor(s) will discuss scheduling problems and methods to use available personnel effectively to ensure coverage of all posts in a cost-effective manner without using overtime. Included will be several practical “hands on” scheduling exercises.

EXHIBIT 4C

TRAINING SUBJECTS PRESENTED BY

THE GOVERNMENT

The Contractor must coordinate with the COTR to present 16 hours of Government provided basic training to all students who have not had basic training. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 16 hours of training. The Instructor will notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior, such as sleeping or talking while instruction is being given. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility and may be excluded from the required training.

16 Hours

Rules and Regulations

Discuss FPS’s jurisdiction within Federal property and the Rules and Regulations under which they are operated (41 CFR 102- 74). Consideration should be given to any special requirements (regulations) particular to the agency(s) involved.

Bomb Threats and Natural Disaster Responses

Instructor(s) will present information, as required for each specific facility, regarding the proper procedures for response to the threat of bombs, devices, and natural disasters. This information (training) will be related directly to the procedures used by the FPS Law Enforcement Branch and local law enforcement agencies. Dependent upon the facility, contract specifications, and local requirements, contract guards may be given training in bomb search procedures.

Report Writing, Notes and Required FPS Forms

Develop an understanding of the types, and Required FPS Forms requirements, and necessity of field notes and reports that will be expected from the security guard.

Discuss the use, value, and purpose of reports and field notes. Special instruction shall be given in the preparation of GSA Form 3155, Preliminary Investigation and GSA Form 3157, Crime Analysis.

Instructor(s) will review and discuss the

EXHIBIT 4C, Continued importance of the following forms:

a. Preliminary Investigation;

b. Crime Analysis;

c. GSA Form 1039, Record of Property

Found;

d. GSA Form 252, Found Property Tag;

e. GSA Form 1789, Register of Visitors;

f. Arrival and Departures;

g. Relief Guard Register

h. Officer and Inspectors Register;

I. Guards Hourly Report;

j. Special forms unique to the facility used in the performance of the Contract duties.

Telephone and Radio Communications

Instruction will prepare the security guard for use of telephone and radio communications techniques. Instruction will be presented employing standard procedures used by FPS, the tenant agency, local law enforcement, and the Federal Communications Commission (FCC).

Instruction will stress use applicable in situations such as emergency requests (Transmissions), required reporting of locations, patrol use, requests for assistance, etc.

Role of Local, State and Federal Police Agencies

The security guards will be instructed in their relationship to other law enforcement agencies. Each guard should understand their role, as required by the Contract, in enforcement of Building Rules and Regulations, agency policy, special requirements of the FPS Law Enforcement Branch, local/state police agencies, and other Federal law enforcement groups.

NOTE: For the purpose of this training, 50 minutes will be considered as one hour of instruction.

X-Ray and Magnetometer Training

Instruction will include device nomenclature, performance testing, and operations of x-ray machines and walk-through and hand-held magnetometer. Security guards will identify x-ray images of potential hazards.

Instructions will include manual screening techniques.

EXHIBIT 4D

CONTRACTOR PROVIDED REFRESHER TRAINING

TO BE PRESENTED TO ALL SECURITY GUARDS EVERY THREE YEARS

IMPORTANT NOTE: THE INSTRUCTOR MUST USE THE FPS SECURITY GUARD

INFORMATION MANUAL (SGIM) AS AN ESSENTIAL COMPONENT OF THIS

TRAINING. TOPICS ARE CROSS REFERENCED WHERE APPLICABLE TO THE

MANUAL FOR EFFECTIVE PRESENTATION OF THE MATERIAL.

The Contractor must present 40 hours of refresher training to all students who have not had basic training or refresher training within three years. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught. There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 40 hours of training. It is also incumbent upon the Instructor to notify the Contractor of instances where students are not adequately mastering the subject matter or are presenting a disruption to the class by repeated lateness, absences, or disrespectful behavior, such as sleeping or talking while instruction is being given. Such behavior indicates that the student may not be suitable for holding a position as a security guard at a Federal facility.

40 Hours

Overview of the Department of Homeland Security and the Federal Protective Service

(CHAPTER ONE, SGIM)

Instructor(s) will discuss the mission, role, and responsibilities of DHS and FPS as well as the role contract security guards play in facility security. Instructor will also discuss the five types of facilities and security levels.

Customer Oriented Protection

Instructor(s) will discuss the concept of customer-oriented protection and the role security guards play in this approach to security. (Note: FPS will provide the instructor with information on this program to assist in training).

Overview of the Roles & Responsibilities of a Security Guard

(CHAPTER TWO, SGIM)

Instructor will discuss the typical duties of a Contract Security Guard and responsibilities associated with being a security guard at a Federal facility.

Ethics and Professionalism Part I:

Overview (CHAPTER

TWO, SGIM)

0.5

Describe police professionalism today, including the expanding use of security guards and indicate by current trends, where it may be headed in the future. Provide

EXHIBIT 4D, Continued instruction in police ethics, using practical examples, both desirable and undesirable.

Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement agents and the security guards.

Ethics and Professionalism Part II:

Interactive Training

Role playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security guards based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Principles of Communications Part I:

Overview (CHAPTER

TWO, SGIM)

Familiarize the security guards with the concept surrounding effective communications and development of communication skills. In meeting this objective, the security guard is presented with the theory of communications; various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II:

Interactive Training

Conduct role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Professional Public Relations Part I:

Overview (CHAPTER

TWO, SGIM)

Instruction is to be provided to the security guards that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government. Such instruction should include (but not be limited

to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

Professional Public Relations Part II:

Interactive Training

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

Understanding Human Behavior, Part I:

Overview (CHAPTERS

TWO AND NINE, SGIM)

0.5

Instructor(s) will discuss the basic knowledge needed for the security guards to understand their own actions, and those of the people they work with in the performance of their assigned duties. Behavior under stress (both natural and man induced); actions of mentally disturbed; irrational conduct created by the use of drugs or alcohol; job (performance) related problem; will be a part of this discussion. Special attention should be given to the changes in human behavior that might occur in the contract security guard with the introduction of badge and gun.

Understanding Human Behavior, Part II:

Interactive Training

0.5

Role-playing or other interactive methods between instructor and students using scenarios of human behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives will be acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities

(CHAPTER THREE,

SGIM)

Discuss history of laws, applicable laws and regulations, and the concept of legal jurisdiction as it pertains to the security guards’ duties and authority.

Crimes and Offenses

(CHAPTER THREE,

SGIM) 0.5

Present the security guards with an (understanding of the types of offenses they are most likely to encounter in their duties.

Instruction should be given in methods of successful investigative techniques.

Search and Seizure

(CHAPTER THREE,

SGIM) 0.5

Provide the security guard with the knowledge of the legal application of search and seizure law in the performance of duties as a security guard with a Federal facility.

Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk”.

Authority to Detain

(CHAPTER THREE,

SGIM)

Provide the security guard with knowledge of how guards shall exercise their authority to detain as defined by local, state, and Federal regulations. Instruction will define detention procedures and legal rules governing practices and procedures involving:

confessions, self-incrimination, eyewitness identifications and complaints. Security guards should become completely familiar with the extent of their authority obtained from the various jurisdictions involved.

Use of Force (CHAPTER

THREE, SGIM)

Instruction will be given on the use of force, to include the various degrees of force authorized in the performance of duties under this contract. Reporting procedures related to such use will be discussed as will the consequences of the unauthorized, or misuse, of force.

Crime Scene Protection

(CHAPTER THREE,

SGIM) 0.5

Illustrate the important facets of the preliminary investigation and the protection, preservation, and subsequent search of the crime scene.

Rules of Evidence

(CHAPTER THREE,

SGIM)

0.5

Evidence is defined to include direct, circumstantial, and real. Information will be provided on admissibility as it relates to competency, relevancy, materiality, and hearsay. Instructions will present information on the exclusionary rule and other related items. Instructor will discuss procedures for handling and protecting evidence.

Security Guard Administration

(CHAPTER FOUR,

SGIM) 0.5

Instructor(s) will discuss the relationship between the Contractor and the Government and will discuss protocol for communicating with the MegaCenters when incidents occur.

Instructor will also discuss the importance of the Duty Book.

Post Duties (CHAPTER

FOUR, SGIM)

0.5

Instructor(s) will discuss the purpose of posts and identify the various types of protective services. Discuss the necessity of proper observation and counter-surveillance while manning a post.

Patrol Methods And Patrol Hazards

(CHAPTER FOUR,

SGIM)

0.5

Study the various methods and skills employed in protective patrols with an emphasis on foot patrols. Explain the importance of security patrols and explore the values of various patrol methods.

Examine the hazards encountered during patrol functions, both natural and man-made.

Discuss the techniques or recognition and ways to eliminate or reduce patrol hazards.

General Response Procedures (CHAPTER

FOUR, SGIM)

0.5

Explain the various types of situations guards will respond to. Describe the proper approach to such situations; discuss the guard’s role and responsibility; and instruct in the appropriate techniques to be employed in such circumstances. Include discussion of radio communications protocol.

Access Control

(CHAPTER FIVE, SGIM)

0.5

Acquaint the security guard with the care and caution that must be exercised when coming upon a crime in progress. Discuss the element of surprise, and the possibilities of encountering a crime being committed.

Special emphasis should be placed on the crimes the security guard may encounter while on duty within a Federal facility, his actions, responses, and the requirements of the agency.

Crime Detection, Assessment And Response (CHAPTER

SIX, SGIM)

0.5

Acquaint the security guard with the care and caution that must be (CHAPTER SIX, SGIM) exercised when coming upon a crime in progress. Discuss the element of surprise, and the possibilities of encountering a crime being committed. Special emphasis should be placed on the crimes the security guard may encounter while on duty within a Federal facility, his actions, responses, and the requirements of the agency.

Safety and Fire Prevention (CHAPTER

SEVEN, SGIM) 0.5

Define the security guard’s responsibility for safety and fire prevention. Provide guidelines for operational safeguards including the use of fire extinguishers (types, etc.), sprinkler systems, fire alarm systems, and other standard fire prevention equipment.

Records, Reports, & Forms (CHAPTER

EIGHT, SGIM) 0.5

Instructor will lecture on importance of properly prepared records, reports, and forms. Students shall be given examples and prepare sample records, reports, and forms as they will use on an FPS contract.

Emphasis on tips for effective report writing.

Special Situations

(CHAPTER NINE, SGIM)

Instructor shall discuss various types of special situations which guards may be required to respond to, such as providing escorts; controlling traffic; and dealing with mentally ill or disturbed persons.

Code Adam

(CHAPTER NINE, SGIM)

Instructors will familiarize the security guards with one of the largest child safety programs in the country. Discussions will include the history and the Code Adam Act as it pertains to Federal facilities. Instruction will include the FPS nationwide policy and the security guard’s role in implementing Code Adam Alert procedures.

Terrorism, Anti-terrorism, and Weapons of Mass Destruction (WMD)

(CHAPTER ELEVEN,

SGIM)

Instructor will provide a lecture regarding weapons of mass destruction; discuss anti-terrorism methods used by FPS such as counter-surveillance and proper use of building security equipment.

Workplace Violence

(CHAPTER TWELVE,

SGIM) 1

Instructor will discuss workplace violence, who commits violent acts and why, guard response to violent incidents, and tactics for being aware of environments or situations that can contribute to violence.

Civil Disturbances

(CHAPTER THIRTEEN,

SGIM) 1

Instructor(s) will discuss and provide field practice in crowd control and will teach the guards how to distinguish between friendly, sightseeing, agitated, and hostile crowds.

Emphasis shall be placed upon effective response to civil disturbances.

Bomb Threats and Incidents

(CHAPTER FORUTEEN,

SGIM) 1

Instructor(s) will discuss the procedures guards will use to respond to bomb threats, discovery of suspicious items, and persons who appear to be suspicious. Emphasis shall be placed on gathering as much information as possible and reporting incidents.

Hostage Situations

(CHAPTER FIFTEEN,

SGIM)

Lecture and practical applications to instruct guards on identifying and responding to hostage situations.

Sabotage and Espionage

(CHAPTER SIXTEEN,

SGIM) 0.5

Instructor will lecture on defining the terms and give concrete examples of the concepts as they might occur on Federal property.

Emphasize importance of deterrence and prevention as well as response to incidents as they occur.

Defensive Tactics

Lecture and practical applications will be used to instruct Security Guards in the use of defensive tactics. Instructor will incorporate defense against armed and unarmed attack, restraining holds, and subjective compliance methods against hostile or uncooperative persons.

Use of Handcuffs

Lecture and hands-on demonstrations of procedures and techniques for handcuffing persons. All students shall be given the opportunity to affix and remove handcuffs in different “real life” scenarios where handcuffing would be necessary.

X-Ray and Magnetometer

Instruction will include device nomenclature, performance testing, and operations of x-ray machines and walk-through and hand-held magnetometer. Security guards will identify x-ray images of potential hazards.

Instructions will include manual screening techniques.

EXHIBIT 4E

CONTRACTOR-PROVIDED BASIC WEAPONS TRAINING AND QUALIFICATIONS

The Contractor must present 8 hours of basic baton training and certification, 8 hours of firearms classroom training, and 24 hours of live fire training and familiarization to all security guards. In addition to the weapons training, the contractor must provide for the weapons qualification course and must coordinate with the Contracting Officer for FPS to monitor the course of fire.