HSCEEC-09-R-00001.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

ICE/FPS/EACCG/

Philadelphia PA 19106

701 Market Street, Suite 4200

Ofc of Acquisition Management - FPS

Immigration and Customs Enforcement

ICE/FPS/East CCG/Region 11/Group B

CODE 16. ADMINISTERED BYCODE

X

X

561612

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED OR

ICE/FPS/EACC

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

03/03/2009 1430 ET

02/03/2009

215-521-2248Denise Morales

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION

8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

HSCEEC-09-R-00001

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

1. REQUISITION NUMBER PAGE OF

1 94OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

Attn: Denise Morales

TELEPHONE NO.

17a. CONTRACTOR/

Multiple Destinations

15. DELIVER TO

Philadelphia PA 19106

701 Market Street, Suite 4200

Office of Acquisition Management

Federal Protective Service

Immigration and Customs Enforcement

ICE/FPS/East CCG/Region 11/Group B

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$18.5

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

EMERGING SMALL

BUSINESS

8(A)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

This is an indefinite quantity, indefinite delivery type contract utilizing FAR 12 procedures. The Government will issue labor hour task orders from the contract based on the information contained within each ordering period. Task orders will be issued based on the information contained within the post exhibits

(see Attachment I)-requested by emailing the

Contract Specialist (Denise Morales -denise.morales@dhs.gov) which includes the post description, number of posts, post coverage

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED

Michael D. Byrne

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 3/2005)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED

ARE NOT ATTACHED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS

NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY

39. S/R VOUCHER NUMBER

38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS 42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 3/2005) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

times, clearance level, armed or unarmed post, relief required etc. The offeror's hourly rates shall be inclusive of all the offeror's direct costs, indirect costs and profit and include all costs associated with providing the services described in the Statement of Work and based on the attached wage determinations (e.g. relief, training, vacation, sick time etc.). The

Government shall not be responsible for compensating the contractor for any costs tied to the solicitation/contract requirements, either by the contractor's intention or mistake.

Attached Wage Determinations:

(CBA-2007-1416 Revision 0): Collective Bargaining

Agreement between Knight Protective Service, Inc.

and union: ITPEU, AFL-CIO. All sites are covered under this CBA with the exception of the unarmed guard (greeter) located at 500 C Street, Washington, DC.

Wage Determination No.: 2005-2103

Revision No.: 6

This Wage Determination covers the unarmed guard

(greeter)located at 500 C Street, Washington DC.

As referred to in paragraph (b) of the

"Indefinite Quantities" clause of this contract, Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

942 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

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HSCEEC-09-R-00001

the total contract minimum quantity is a total of

$100,000.00 worth of orders at the contract unit price(s). The contract maximum is the total ceiling amount of the contract inclusive of all options.

Period of Performance: 10/01/2009 to 09/30/2014

0001 Base Period: Productive Armed Guard Service 67949 HR

500 C Street

10/1/09 - 9/30/10

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2009 to 09/30/2010

0002 Base Period: Productive Unarmed Guard Service 2310 HR

500 C Street

10/1/09 - 9/30/10

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2009 to 09/30/2010

0003 Base Period: Supervisory Guard Service 10074 HR

500 C Street

10/1/109 - 9/30/10

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2009 to 09/30/2010

0004 Base Period: TAS 100 HR

500 C Street

10/1/09 - 9/30/10

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2009 to 09/30/2010

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

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HSCEEC-09-R-00001

0005 Base Period: Productive Armed Guard Service 74617 HR

395 E Street & 6511 America Boulevard

10/1/09 - 9/30/10

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2009 to 09/30/2010

0006 Base Period: Supervisory Guard Service 20148 HR

395 E Street & 6511 America Boulevard

10/1/09 - 9/30/10

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2009 to 09/30/2010

0007 Base Period: TAS 100 HR

395 E Street & 6511 America Boulevard

10/1/09 - 9/30/10

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2009 to 09/30/2010

0008 Base Period: Productive Armed Guard Service 828 HR

1201 Maryland Avenue

Continued ...

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HSCEEC-09-R-00001

10/1/09 -10/15/09

Delivery Location Code: DC0068

FEMA

1201 Maryland Ave SW

Washington DC

Period of Performance: 10/01/2009 to 10/15/2009

1001 Option Period I: Productive Armed Guard Service 67949 HR

500 C Street

10/1/10 - 9/30/11

(Option Line Item)

10/01/2010

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2010 to 09/30/2011

1002 Option Period I: Productive Unarmed Guard Service 2310 HR

500 C Street

10/1/10 - 9/30/11

(Option Line Item)

10/01/2010

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2010 to 09/30/2011

1003 Option Period I: Supervisory Guard Service 10074 HR

500 C Street

10/1/10 - 9/30/11

(Option Line Item)

10/01/2010

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2010 to 09/30/2011

1004 Option Period I: TAS 100 HR

500 C Street

10/1/10- 9/30/11

Continued ...

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(A) (B) (C) (D) (E) (F)

HSCEEC-09-R-00001

(Option Line Item)

10/01/2010

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2010 to 09/30/2011

1005 Option Period I: Productive Armed Guard Service 74617 HR

395 E Street & 6511 America Boulevard

10/1/10 - 9/30/11

(Option Line Item)

10/01/2010

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2010 to 09/30/2011

1006 Option Period I: Supervisory Guard Service 20148 HR

395 E Street & 6511 America Boulevard

10/1/10 - 9/30/11

(Option Line Item)

10/01/2010

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2010 to 09/30/2011

1007 Option Period I: TAS 100 HR

395 E Street & 6511 America Boulevard

10/1/10 - 9/30/11

(Option Line Item)

Continued ...

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(A) (B) (C) (D) (E) (F)

HSCEEC-09-R-00001

10/01/2010

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2010 to 09/30/2011

2001 Option Period II: Productive Armed Guard Service 68085 HR

500 C Street

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2011 to 09/30/2012

2002 Option Period II: Productive Unarmed Guard Service 2300 HR

500 C Street

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2011 to 09/30/2012

2003 Option Period II: Supervisory Guard Service 10102 HR

500 C Street

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Continued ...

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HSCEEC-09-R-00001

Period of Performance: 10/01/2011 to 09/30/2012

2004 Option Period II: TAS 100 HR

500 C Street

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2011 to 09/30/2012

2005 Option Period II: Productive Armed Guard Service 74658 HR

395 E Street & 6511 America Boulevard

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2011 to 09/30/2012

2006 Option Period II: Supervisory Guard Service 20204 HR

395 E Street & 6511 America Boulevard

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2011 to 09/30/2012

Continued ...

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HSCEEC-09-R-00001

2007 Option Period II: TAS 100 HR

395 E Street & 6511 America Boulevard

10/1/11 - 9/30/12

(Option Line Item)

10/01/2011

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2011 to 09/30/2012

3001 Option Period III: Productive Armed Guard Service 67949 HR

500 C Street

10/1/12 - 9/30/13

(Option Line Item)

10/01/2012

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2012 to 09/30/2013

3002 Option Period III: Productive Unarmed Guard 2310 HR

Service

500 C Street

10/1/12 - 9/30/13

(Option Line Item)

10/01/2012

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2012 to 09/30/2013

3003 Option Period III: Supervisory Guard Service 10074 HR

500 C Street

10/1/12 - 9/30/13

(Option Line Item)

Continued ...

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(A) (B) (C) (D) (E) (F)

HSCEEC-09-R-00001

10/01/2012

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2012 to 09/30/2013

3004 Option Period III: TAS 100 HR

500 C Street

10/1/12 - 9/30/13

(Option Line Item)

10/01/2012

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2012 to 09/30/2013

3005 Option Period III: Productive Armed Guard Service 64617 HR

395 E Street & 6511 America Boulevard

10/1/12 - 9/30/13

(Option Line Item)

10/01/2012

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2012 to 09/30/2013

3006 Option Period III: Supervisory Guard Service 20148 HR

395 E Street & 6511 America Boulevard

10/1/12 - 9/30/13

(Option Line Item)

10/01/2012

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Continued ...

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HSCEEC-09-R-00001

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2012 to 09/30/2013

3007 Option Period III: TAS 100 HR

395 E Street & 6511 America Boulevard

10/1/12 - 9/30/13

(Option Line Item)

10/01/2011

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2012 to 09/30/2013

4001 Option Period IV: Productive Armed Guard Service 67949 HR

500 C Street

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2013 to 09/30/2014

4002 Option Period IV: Productive Unarmed Guard Service 2310 HR

500 C Street

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2013 to 09/30/2014

Continued ...

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4003 Option Period IV: Supervisory Guard Service 10074 HR

500 C Street

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2013 to 09/30/2014

4004 Option Period IV: TAS 100 HR

500 C Street

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Delivery Location Code: DC0292

500 C STREET,SW

500 C STREET,SW

WASHINGTON DC

Period of Performance: 10/01/2013 to 09/30/2014

4005 Option Period IV: Productive Armed Guard Service 74617 HR

395 E Street & 6511 America Boulevard

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2013 to 09/30/2014

4006 Option Period IV: Supervisory Guard Service 20148 HR

395 E Street & 6511 America Boulevard

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Continued ...

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HSCEEC-09-R-00001

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2013 to 09/30/2014

4007 Option Period IV: TAS 100 HR

395 E Street & 6511 America Boulevard

10/1/13 - 9/30/14

(Option Line Item)

10/01/2013

Delivery Location Code: DC0175

395 E Street SW

395 E Street SW

Washington DC

Delivery Location Code: MD1821

6511 America Blvd

6511 America Blvd

Hyattsville MD

Period of Performance: 10/01/2013 to 09/30/2014

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

HSCEEC-09-R-00001 - DEC 08 Rev.

Guard Services Requirements Table of Contents

1 Introduction

1.1 Use of Acronyms

1.2 General Information

1.3 Information Regarding FPS

2 Transition

2.1 Conferences and meetings

3 Authority and Jurisdiction, Permits, Licenses and Adherence to Laws

4 Qualifications of Personnel

4.1 General Qualifications

5 Quality Control

5.1 Contractor Provided Quality Control

5.2 Government Provided Quality Control

6 Services Required – Non-Supervisory Security Officers

6.1 Order of Precedence

6.2 Security Officer Post Assignment Record

6.3 Typical Duties

6.3-1 Access/Egress Posts 6.3-2 Roving Posts 6.3-3 Traffic Control 6-3-4 Receipt, Use, and Safekeeping of Keys 6.3-5 Security and Fire Systems 6.3-6 Utility Systems 6.3-7 Building Rules and Regulations 6.3-8 Physical Security, Law and Order 6.3-9 Unauthorized Access 6.3-10 Hazardous Conditions 6.3-11 Response to injury or Illness 6.3-12 Additional Duties 6.3-13 Reports, Records and Testimony 6.3-14 Civil Disturbances 6.3-15 Emergencies 6.3-16 Primary Security Response

6.4 Contract Security Officer Duty Register (DHS 139)

7 Key Personnel

7.1 Contract Manager

7.2 Supervisor

8 Work Scheduling Procedures

9 Contract Guard Labor Category

10 Contract Effort Required

10.1 Contract effort Required – Productive Hours

10.2 Contract Effort Required – Supervisory Hours

10.3 Contract Effort Required – Reserve Security Officer Force

11 Training

11.1 General

11.2 Training requirements by Position

11.2.1 Security Officers

11.2.2 Supervisors

11.3 Written Examination

11.4 Weapons Training and Qualifications

11.4-1 Annual Firearms Re-Qualification

11.5 Minimum Age for Firearms Licensing

11.6 FPS Specific Training

11.7 Government Provided Magnetometer / X-ray Training

11.8 CPR / AED / First Aid Training

11.9 Other Special Training

11.10 Training of Replacement Employees

11.11 Schedule of Provided Training and Testing

11.12 Government Provided Training – Failure to Attend

11.13 Training Waivers

12 Medical and Physical Qualifications

12.1 General

12.2 Medical Standards

12.3 Physical Demands

12.4 Initial and Recurring Screening for Illegal Drugs

12.5 Government Requested Screening

13 Conduct of Contractor Personnel

14 Contract Employee Reinstatements

15 Government and Contractor Provided Property

15.1 Government Furnished Property General Information

15.1-1 Use of Government Property 15.1-2 Accountability of Government Property 15.1-3 Safeguarding Government Property

15.2 Contractor Furnished Property

15.2-1 Contractor Furnished Property General Information

15.2-2 Equipment 15.2-3 Uniforms 15.2-4 Supplementary Equipment

16 Regulations, Handbooks and Other Applicable Documents

17 Security Officer Certification / Security Requirements 17-1 General

17.2 Security Management

17.3 Suitability Determination / Enter on Duty Decision

17.4 Suitability Adjudication

18 Security Clearance Requirements

18.1 Background Investigations

18.2 Access to Classified Information (Contractor)

18.3 Continued Eligibility

19 Contractor’s Personnel Filing System

20 Performance Evaluations

1. Introduction

1.1 Use of Acronyms

This Solicitation/Contract contains numerous acronyms. Whenever a new term is introduced in the Solicitation/Contract that will be referred to by an acronym, the acronym will appear next to the term in parentheses (). The acronyms that will appear in the Solicitation/Contract are listed below for easy reference:

ATR Agency Technical Representative SGIM Security Guard Information Manual CM Contract Manager (may be interchangeable with Project Manager) CPM Contract Performance Monitor CO Contracting Officer COTR Contracting Officer’s Technical Representative DHS Department of Homeland Security DOL Department of Labor FAR Federal Acquisition Regulation FLEP FPS Law Enforcement Personnel FPS Federal Protective Service FSS Federal Supply Service, General Services Administration HSAM Homeland Security Acquisition Manual HSAR Homeland Security Acquisition Regulations ICE Immigration and Customs Enforcement MAS Multiple Award Schedule Public Buildings Service SAS Special Additional Services SF 30 Standard Form 30 (Amendment of Solicitation/Modification of Contract) SOW Statement of Work SUPV Supervisor TAS Temporary Additional Services

1.2 General Information

A. This is a Statement of Work (SOW) for Department of Homeland Security (DHS) Federal

Protective Service (FPS) Solicitation/Contract number HSCEEC-09-R-00001.

B. As an integral component of the FPS security effort, the Contractor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, and files necessary to accomplish Security Officer services as described and required in this SOW .The Contractor shall perform to the standards required in this Contract and will be expected to work closely with FPS representatives throughout the duration of the Contract.

C. Where the Government identifies and references specific Solicitation/Contract Section numbers, that reference refers to that Section in its entirety, including every subsection having the same letter and/or letter-number prefix. For example, a reference to the requirements of this SOW under Section 6, includes all of Section 6. Similarly, a reference to Section 7 includes Sections 7.1, 7.2, and so on, through the last subsection identified with a prefix of “7.”

1.3 Information Regarding FPS

A. FPS is the security and law enforcement component of the Department of Homeland

Security, Immigration and Customs Enforcement. FPS is responsible for protecting federally owned or leased facilities. FPS ‘s mission is to provide a safe environment in which Federal agencies conduct their business without fear of violence, crime or disorder.

B. Contract Security Officers have a crucial and highly visible role in support of FPS’s mission.

They are usually the first (and sometimes only) contact visitors have with the Federal community, and they are usually the first line of defense in a federally controlled facility.

Visitors and federal employees perceive the contract Security Officers to be an integral part of the FPS mission. It is crucial that the Contractor ensure that their employees realize the importance of their role, and perform their duties courteously and professionally at all times.

2 Contract Transition

2.1 Phase –In

A. A smooth and orderly transition between the Contractor and the predecessor Contractor is necessary to assure minimum disruption to vital Contractor services and Government activities.

B. The Contractor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor Contractor’s employees. The Contractor may notify the predecessor Contractor’s employees that the Contractor will be assuming services upon the Contract start date and may distribute business cards, employment applications, brochures, and other company information to the predecessor Contractor’s employees while they are on duty, provided that there is no interference with the Contract employee’s assigned duties (e.g., during “off hours” or during relief or lunch breaks). However, the Contractor shall not interview, recruit, schedule interviews, or conduct extensive discussions with the predecessor Contractor’s employees while they are on duty.

C. The Contractor shall provide a transition plan within 5 working days after contract award.

The transition plan shall include at a minimum all preliminary licensing and certifications required to initiate performance; process for transitioning predecessor employees;

recruitment of new employees; and, timeline showing procurement of required equipment and uniforms. The Plan shall address:

1. A strategy for implementing supervisory functions,

2. The process for transitioning predecessor employees,

3. Equipment inventory (radio & phone) and maintenance plan,

4. Weapons Inventory and employee assignment

5. Communication plan.

6. Relief and break plan,

7. A plan for establishing a reserve force and the current status of staffing levels,

8. A progress report on obtaining permits, licenses, and registrations,

9. A status report on submitting applications for personnel clearances,

10. A strategy for training including schedules, locations, coordinating with FPS monitors, and class staffing levels.

D. The government will allow a maximum of 90-day start up from the time of the award of the base task order to the initial start of performance.

2.2 Phase-Out of Contract and Continuity of Services

A. The contractor shall provide a list with the total number of employees and their names performing on the Contract with any applicable suitability and certification expiration dates when requested by the CO in preparation for a new solicitation for follow-on services. Prior to Contract expiration and after a follow-on contract is awarded, the Contractor shall exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor contractor.

B. After a new Contract is awarded, the Contractor shall disclose necessary personnel records sufficient to allow the successor Contractor to conduct interviews for possible transition (if the Contractor is not awarded the successor Contract). These records shall be provided to the successor at least 45 days prior to date of Contract expiration. If any incumbent employees are selected by the successor and are agreeable to the change, the incumbent Contractor should cooperate to grant the employees release at a mutually agreed date.

C. As part of the closeout process, the Contractor shall, within 30 days of the final day of performance, turn over all incumbent officer training, medical, suitability and security records to the successor contractor as stated in paragraph 19A, 1 thru 17. Failure to do so shall result in a 10% withholding of final payment until this action is accomplished

2.1 Conferences and Meetings

A. Immediately after award of the Contract and prior to the Contractor’s performance at the work site(s), the CO shall notify the Contractor, and the Contracting Officer’s Technical Representative (COTR) to schedule a pre-performance meeting that includes an in-depth review of the total Contract requirements and a review of the Contractor’s Transition Plan.

B. During the performance of the Contract, the CO, COTR, and the Contractor shall meet annually or on an as-needed basis to discuss all relevant Contract issues. A mutual effort will be made to resolve all problems identified. The Contractor and the CO or shall sign the written minutes of these meetings, which will be prepared by the Contractor and incorporated into the Contract file. Should the Government not concur with the minutes, the Government shall state, in writing, any areas of clarification or disagreement within 5 days after receipt of the meeting minutes. Those comments shall be included with the report in the Contract file.

3 Authority and Jurisdiction, Permits, Licenses, and Adherence to Laws

A. The Contractor bears the sole burden for ensuring that all legally required licenses and permits are obtained and renewed as specified by the regulating agency. The Contractor shall possess ALL licenses required to perform services in Washington, DC and MD.

B. Prior to commencement of work under this Contract, and except where precluded by local law or ordinance, the Contractor shall make and complete all arrangements with the appropriate officials in the state or local jurisdiction in which the services are to be performed to:

1. Obtain, possess, and maintain all business and corporate licenses required to operate as a commercial security service within the entire geographic area covered under this Contract prior to performing any work under this Contract. The Contractor shall furnish a legible copy of all legally required licenses and permits (excluding permits and licenses issued to individual Contract employees) to the CO prior to the Contract start date and provide any revised licenses or permits during the Contract term.

2. Provide any official bond(s) and insurance required, and pay any fees or costs involved or related to authorization for the arming of any employees engaged in providing armed guard services specified under this Contract.

3. Obtain all licenses and permits required for each Security Officer and supervisor to serve as an armed Security Officer with the authority to hold and detain individuals suspected of committing crimes.

C. The Contractor shall complete and certify a written record that shows names and issue dates for each Contract employee having each and all legally required licenses, permits, and certifications. This written Contractor certification shall state that all legal requirements have been fulfilled prior to the commencement of any Contract work. The Contractor shall provide an updated record to the Government upon request of the CO or COTR. The Contractor shall not be reimbursed for services rendered by a Security Officer lacking appropriate permits and certifications.

D. Failure by the Contractor to obtain all required licenses as of the Contract start date will be grounds for termination for default.

E. The Contractor must pay all costs and fees associated with applying for, receiving, and maintaining all such permits and licenses throughout the term of the Contract. The costs associated with this requirement must be factored into the Contractor’s hourly rate, as they will not be itemized or paid for separately by the Government.

F. Where Contract employees are required by law to individually apply for licenses and/or permits, and a fee is required by the licensing agency, the Contractor shall reimburse the employee for all costs and fees associated with obtaining the required license/permit.

G. Armed Security Officers shall carry all mandated firearm license/permits (and, where legally required, their concealed weapons permits) on their person while on duty, unless local or state law requires the Contractor to maintain the records. Failure by an armed Security Officer to carry a valid firearm certificate or permit while on duty shall result in the Security Officer being removed from the armed post until the certificate or permit is obtained.

H. The CO, COTR and all other authorized Government personnel shall have the express authority to examine these documents upon request, at any time, during the duration of this Contract.

I. Failure by the Contractor to maintain valid licenses and permits will be cause for the

Government to take Contractual actions, up to and including termination for default.

4 Qualifications of Personnel

4.1 General Qualifications

A. The Contractor shall not employ illegal or undocumented aliens as guards for this contract.

The Contractor shall expressly incorporate this provision into all subcontracts or subordinate agreements issued in support of this contract.

B. To be eligible to perform under this Contract, all uniformed Contract employees must meet, to the satisfaction of the CO and COTR, the following requirements:

1. Be a citizen of the United States of America. The COTR may approve Lawful Permanent

Residents who are currently members of the U.S. armed services (Reserves or National Guard) or who possess an Honorable Discharge from a U.S. Military component.

2. Have a Social Security Card issued and approved by the Social Security Administration.

3. Be at least 21 years of age. While there is no limit as to the maximum age of Security

Officers, all Security Officers must be able to withstand the physical demands of the job and must be capable of responding to emergencies. At the request of the COTR, the CO may waive the minimum age requirement where the applicant meets all of the other minimum requirements and is legally eligible to perform the required duties.

4. Possess, at a minimum, either a high school diploma or a GED equivalency certificate.

5. Speak English fluently, read and comprehend written English, and compose coherent written reports in English. Bi-lingual Security Officers may be an asset to the Contractor.

6. And meet one of the following experience/education requirements:

a. Three years of security experience within the past five years; or

b. An Associate’s Degree in a related field and at least one year of experience; or

c. Three years of military or National Guard (active duty or reserve) experience; or

d. Successful completion of a state certified Police Officer’s Standard Training (POST) course; or

e. Any reasonable combination of the above (i.e., one year of security experience plus one year of college coursework related in the field).

C. Prior to working under the Contract, every supervisor and guard must be eligible to possess a valid FPS certification card. The FPS certification card is evidence that the guard has:

1. Received a favorable preliminary adjudication from FPS;

2. Passed the medical examination;

3. Completed the required training;

4. Passed the required examination(s);

5. And meets all other qualification criteria to be an FPS Contract Security Officer.

5 Quality Control

5.1 Contractor-Provided Quality Control Plan

A. The Contractor shall provide a detailed Quality Control Plan within 15 days of Contract award. The Contractor’s Quality Control Plan shall include, but not be limited to, the following areas:

1. Identification of the Quality Control Monitor(s) assigned and include evidence of their qualifications.

2. A description of the type, level, and frequency of inspections performed by the

Contractor’s Quality Control Monitors. Inspections shall be conducted by the Quality Control Monitor in accordance with the Quality Control Plan and as frequently as necessary to ensure effective performance by the Contractor. While the Contractor may perform more inspections than are required in the Quality Control Plan, in no event shall the Contractor perform fewer inspections than required by that Plan. Quality Control Inspection Check Lists which include, as a minimum, checks of: equipment, uniform and appearance; attendance; sign in/out procedures; knowledge of and adherence to Duty Book requirements; knowledge of and adherence to screening equipment operating procedures; possession of certification and company identification card(s); possession of required licenses and permits; current firearms qualifications; and overall contract performance.

3. A description of the Contractor’s employee reward/incentive program and the

Contractor’s discipline procedures, used when the Contractor’s Quality Control Monitors or the Government notes superior or deficient performance.

4. Under no circumstances shall individuals appointed as Quality Control Monitors serve as uniformed employees working under this Contract.

B. Quality Control Inspection Reports shall be prepared by approved Quality Control Monitors and remain on file with the Contractor for all inspections made during the entire Contract period. The Contractor shall make those reports available to the CO or COTR upon request.

C. The Contractor shall brief the COTR of any problems or deficiencies noted during an inspection and shall inform the COTR of all actions taken or planned to resolve the problem.

If the Contractor’s performance indicates that additional quality control measures are needed, the CO and COTR will meet with the Contractor to discuss the Contractor’s performance, Quality Control Plan, and any other areas of concern. Through the CO, the COTR may request that the Contractor take additional steps to improve both the overall performance of the Contract and adherence to their Quality Control Plan.

D. The Government shall consider the Contractor’s adherence to their stated Quality Control Plan during annual performance evaluations. Failure by the Contractor to adhere to their stated Quality Control Plan may result in Contractual actions being taken by the Government.

5.2 Government-Provided Quality Control

A. The Government shall use all methods deemed necessary to ensure that the Contractor’s employees are following the terms of the Contract. These methods may include uniformed or undercover surveillance by FPS staff; intrusion tests by undercover FPS staff to evaluate the Security Officers’ actions; and surveys of building tenants regarding the Security Officers’ performance, including the Security Officers’ professionalism, courtesy, and knowledge of their assigned duties.

B. In the event a breach of assigned duty by the Contractor’s employee(s) is identified during a quality control exercise, the CO and/or COTR shall contact the Contractor to discuss the Government’s findings and the steps the Contractor will take to correct the problem(s).

C. The Government may assess price deductions for each post hour where services are not rendered according to the provisions of this Contact.

6 Services Required – Non-Supervisory Security Officers

6.1 Order of Precedence

The Contractor’s employees shall perform the services as prescribed by:

A. The Contract, including the task order(s);

B. The Post Orders;

C. The Officer's Duty Book (including FPS Operating Orders and Standard Operating

Procedures and the Building Occupant Emergency Plan);

D. Security Officer Information Manual (SGIM)

In the event of an inconsistency between documents, the Contract takes precedence over other documents.

6.2 Security Officer Post Assignment Record

A. Security Officers shall perform all tasks in accordance with the duties outlined on the

Security Officer Post Assignment Record (Post Orders), which are prepared by FPS for all shifts on each post. The Post Orders define the specific duties that the contract Security Officers are to perform. The Security Officers shall not deviate from the directions provided by the Post Orders except in emergencies or as directed by the COTR. The COTR may modify, amend, and/or revise the Post Orders to change shift duties, start and stop times, and post locations provided the change is within the Contract scope has no impact on the Contract cost. Such changes shall not require modification to the task order or Contract.

B. Changes to the post orders that increase or decrease the number of hours specified, that increase or decrease the amount of equipment and/or supplies required, or otherwise affect the Contractor’s cost or the Contract price, must be made by the CO through a written modification to the Contract or task order. The Contractor may be financially liable for accepting or implementing changes by anyone other than the CO; therefore, the Contractor shall be responsible for verifying with the CO whether any requested changes should be provided pending issuance of a Contract or Task Order modification.

6.3 Typical Duties

A. Security Officers will be required to perform a variety of security-related duties, depending on the type of posts to which they are assigned. Each Security Officer post will have the Post Orders and an Officer’s Duty Book.

B. No employee of the Contractor shall provide more than twelve (12) hours of combined service on any one or multiple contracts administered by FPS in any twenty-four (24) hour period, unless the work periods are separated by an eight (8) hour non-duty period.

C. Security Officers must be thoroughly familiar with the Post Orders at all posts where they are assigned to work. Under no circumstance should any Security Officer neglect his/her assigned duties in order to familiarize him/herself with Post Orders.

D. Off-going guards shall provide a brief to on-coming guards of the events and occurrences that have recently happened, are continuing, or are anticipated for the post.

E. Security Officers shall be responsible for maintaining logs, reports, and files of all incidents and occurrences encountered during the patrol tour. Patrol duties will be performed in a professional manner, with the Security Officers responsible for observing the environment, and, when necessary, questioning those persons whose activities arouse suspicion.

6.3-1 Access/Egress Posts

A. Prior to arriving on duty, each Security Officer shall be familiar with the name, address, and location of his/her post, as well as the post orders of the assigned post. Each Security Officer shall be familiar with each tenant Agency’s name and the locations within the facility of the most commonly sought-after offices or locations, such as service offices, restrooms, elevators, entrances and exits, retail spaces, and parking areas, and shall provide that information to any visitor upon request.

B. Security Officers assigned to access/egress posts shall be knowledgeable of the location and use of the nearest first aid kit, fire extinguisher, fire alarm, emergency exit, and duress alarm (if any), and shall be ready, willing, and able to use them as necessary and as required by the Post Orders.

C. Security Officers shall be mentally alert and physically ready to operate and enforce the

Government’s system of personnel identification and access/egress control.

D. Security Officers shall answer questions and provide directions to visitors and building tenants.

E. Security Officers shall process visitors as directed in the Post Orders by verifying visitors’ identification, contacting agency sponsors or escorts, fabricating and issuing visitor passes, entering and maintaining data on visitor logs or automated visitor data base programs, and ensuring visitors are presented for appropriate personnel and package screening. Security Officers shall prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property and/or personnel at the facility being protected. Security Officers shall report all such incidents in accordance with established procedures as detailed in the Post Orders.

F. Security Officers shall perform package inspection when and as directed by the Post Orders, or as directed by the COTR in the event of an emergency or an elevated security posture.

The Post Orders will describe the type of inspection required. These inspections may be conducted using automated technology; by manual tactile techniques, such as touching and feeling, or by visual surveillance. Admittance shall be denied to those persons refusing to submit to a voluntary inspection, except for those persons exempted by specific Government directive.

G. Security Officers will be responsible for operating all security equipment on post, such as X-ray machines, magnetometers, and closed circuit television (CCTV). No Security Officer shall be permitted to work alone on any post containing security equipment without prior training on that specific equipment.

H. Security Officers will be required to conduct and report on security equipment performance tests as directed in the Post Orders. Daily, weekly, or monthly performance tests may be conducted on security equipment such as walkthrough and hand-held magnetometers, x-ray machines, ionizers, air samplers, under-carriage inspection systems, active traffic barriers, and other automated security devices. The results of the tests are to be recorded on an appropriate form provided by the Government as directed in the Post Orders.

6.3-2 Roving Posts

A. Security Officers shall conduct patrols in accordance with routes and schedules established in the Post Orders and shall observe, detect, report, and respond to all suspected or apparent security violations. Roving patrol Security Officers will serve as the first responder to all security alarms and emergencies occurring within the area of assignment.

B. Some posts may require a combination of fixed hours at a Security Officer booth and roving patrols. Security Officers shall adhere to the patrol schedule as outlined in the post orders or as directed by the COTR.

6.3-3 Traffic Control

When required by the Post Orders, Security Officers will direct traffic (vehicular and pedestrian), control parking, issue traffic courtesy violation notices, and observe the environment for suspicious vehicles or persons. Security Officers may operate traffic control points and identify, delay, and detain all suspicious vehicles and personnel as necessary to maintain a level of security sufficient to ensure the safety and protection of all personnel, property, and resources within the facility.

6.3-4 Receipt, Use and Safeguarding of Keys

A. Based on the Post Orders and coordination with the COTR, Security Officers will be responsible for receiving and using keys and access control devices (i.e., “key cards,” lock combinations) that are issued for the guards’ use. Keys and access control devices shall be safeguarded and secured as sensitive assets as directed by Post Orders. All keys and access control devices are the property of the Government and are to be returned to the issuing agency at the termination of the Contract.

B. Security Officers shall not be permitted to remove the keys and other access control devices from the facility premises unless specifically authorized by the COTR. Keys or access control devices that are missing, lost, unusable, and/or stolen shall be immediately reported to the FPS MegaCenter, the COTR, and the Security Officer’s supervisor as soon as the Security Officer detects the loss or the problem.

6.3-5 Security and Fire Systems

A. Security Officers shall monitor and operate building fire alarm, environmental and intrusion detection systems, closed circuit television systems, automated access control systems, package and personnel screening systems, communications systems, and other protection devices or building equipment located on or near the post, in accordance with the Post Orders.

B. When an alarm sounds, the Security Officer shall immediately report and record the incident as required by the Post Orders.

C. Security Officers shall not disengage, shut off, remove, reposition, obstruct, or in any way interfere with the Government video surveillance cameras/systems.

D. Security Officers shall immediately notify their supervisor, the COTR, and the FPS

MegaCenter if any of the systems under their control malfunction, fail completely, or otherwise need maintenance.

6.3-6 Utility Systems

A. Security Officers may be required to lock or unlock specific entrances/exits and turn on/off lights in their duty area at specific times as prescribed in the Post Orders.

B. During emergencies, Security Officers may be required to perform simple emergency-related functions that activate or deactivate building systems, such as heating/ventilation/air conditioning systems; circuit breakers/switches; and plumbing valves/switches. The required functions will be detailed in the Post Orders.

6.3-7 Building Rules and Regulations

Security Officers will monitor and observe building occupants and visitors for compliance with the Federal Management Regulations (41 CFR 102-74) and the facility’s posted rules and regulations. Security Officers shall also identify, report, delay, or detain those persons who violate the rules and regulations as appropriate and in accordance with the Post Orders.

6.3-8 Physical Security, Law and Order

Security Officers shall maintain physical security, law and order as prescribed by statute, regulation, and Post Orders. Security Officers are responsible for detecting, delaying, detaining, and/or apprehending persons attempting to gain unauthorized access to Government property or otherwise violating laws, rules, and regulations.

6.3-9 Unauthorized Access

Security guards shall prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property and/or personnel at the facility being protected. Security guards shall report all such incidents in accordance with established procedures as detailed in the Post Orders.

6.3-10 Hazardous Conditions

In accordance with procedures in the Post Orders, Security Officers shall immediately report all potentially hazardous conditions and items in need of repair, such as inoperative lights, locks, security hardware, leaky faucets, toilet stoppages, broken or slippery floor surfaces, blocked emergency routes or exits.

6.3-11 Response to Injury or Illness

Security Officers shall summon professional assistance in accordance with procedures in the Post Orders in the event of injury or illness to Government employees or others while in the building or on the grounds.

6.3-12 Additional Duties

Security Officers shall turn off unnecessary lights; check safes and security containers, lock repositories, and cabinets; close and secure open windows; close and secure doors, gates and other facility access points; and perform any other additional duties as prescribed in the Post Orders. Security Officers are not janitors, building maintenance staff, delivery persons, receiving officials, or mechanics, and will not be required or expected to provide any building systems services except the very basic functions as required in the Post Orders.

6.3-13 Reports, Records, and Testimony

A. Security Officers shall prepare and maintain required reports in accordance with the Post

Orders regarding security-related issues, such as accidents, fires, bomb threats, unusual incidents and unlawful acts, and provide these reports to those officials…