El_Paso_RFP_-_Questions_ _Answers.pdf

Questions

Part 1

Question 1 Section/Subsection Number:

Attachments

Question: Is ICE going to provide a name redacted seniority list for detention and food service employees in order for contractor’s to accurately compute vacation hours?

ICE Response: Yes, please see attached Redacted Seniority List.

Question 2

Question: If a seniority list is not provided, and a contractor determines during transition that seniority is greater than what was bid for vacation hours, will the contract be allowed an equitable adjustment to the base and subsequent years to cover the actual hours involved?

ICE Response: Please see answer above.

Question 3

Section B

Question: ICE is asking for price quotes for 500 and 600 beds and for >500 and >600;

ICE is also asking for food service at 500 and 600; however, no CLINs were provided for meals >500 and >600; will these CLINs be added to correspond with the >500 and >600 beds?

ICE Response: CLINsXXX5A and XXX5B permit vendors to provide a monthly rate for food at the guaranteed minimum (GM) of 500 and 600.

Question 4

Question: No, CLIN has been established for sack lunches or JPATs meals; is ICE going to add CLINs for these items?

ICE Response: A CLIN for sack lunches/JPAT meals has been added.

Question 5

Question: The period of performance for the base period crosses CBA years. The base period is from 11/29/15 to 9/29/16. A raise for detention staff is scheduled for July 1, 2016; thus for the base period, do we calculate labor at 215 days at the July 1, 2015 hourly rate, and 91 days at the July 1, 2016 hourly rates? (2016 contains a leap day) ICE Response: The Offeror must determine how best to calculate these rates. The pricing caps have been adjusted to accommodate for the leap day.

Question 6

Question: If the contractor computes labor using a split rate for the base period for detention staff, and the contract phase in/start date slips to the right, this would result in more days in the base period at the higher July 1, 2016 hourly rates; will the contractor be allowed a contract adjustment (REA) for the base period if this “slippage” occurs?

ICE Response: Yes.

Question 7

Teamster’s CBA

Question: The hourly rate for Food Service Workers is less than the Presidential directive of $10.10 per hour. Are we to price the hourly rate for Food Service Workers at $10.10 instead of the CBA’s $9.31 (March 1, 2015) and $9.56 (March 1, 2016) rates?

ICE Response: The offeror must determine this.

Question 8

Question: The period of performance for the base period crosses CBA years. The base period is from 11/29/15 to 9/29/16. A raise for food service staff is scheduled for March 1, 2016; thus for the base period, do we calculate labor at 93 days at the March 1, 2015 hourly rate, and 213 days at the March 1, 2016 hourly rates? (2016 contains a leap day) ICE Response: The offeror must determine this. Adjustments have been made to accommodate for the leap day.

Question 9

Question: If the contractor computes labor using a split rate for the base period for food service staff, and the contract phase in/start date slips to the right, this would result in more days in the base period at the higher March 1, 2016 hourly rates; will the contractor be allowed a contract adjustment (REA) for the base period if this “slippage” occurs?

ICE Response: Yes.

Question 10

Teamster’s CBA

Question: The H&W rate in the food service staff CBA is $3.57 (3/1/15) and $3.64 (3/1/15); these rates are less than the current Federal Wage Determination rate of $4.02.

Are contractors to bid the CBA rate or the Wage Determination Rate?

ICE Response: The offeror must determine this.

Question 11

Section C6/6.1

Question: Full service is expected to commence on November 29, 2015. Will service commence at midnight or the beginning of the day shift (approx. 0545)?

ICE Response: Midnight.

Question 12

Section C/6.2

Question: How many officers are on each shift for Mattox Gate; e.g. 2 per shift?

ICE Response: The Mattox Gate shift breakdown is 2//2//2.

Question 13

Question: How many officers are on each shift for the Main Gate?

ICE Response: The Main Gate shift breakdown is 1//1//0.

Question 14

Question: How many officers are on each shift for the Lobby?

ICE Response: The Lobby shift breakdown is 2//2//0 (please see revision in sample staffing plan). The two guards are posted at EOIR hallway 1 and hallway 2.

Question 15

Question: The RFP states that the Mattox Gate and Lobby are 7 day posts; is the Main Gate also 7 days (as this is not stated)?

ICE Response: Yes

Question 16

Question: The RFP states “The Contractor shall be responsible for detainee record keeping services…” Does the contractor create as well as maintain detainee A-files?

ICE Response: No; ICE creates the A-file. The Offeror creates and maintains the detainee detention file.

Question 17

Question: The RFP states “The Contractor shall be responsible for detainee record keeping services…” Are the staff required for this function Detention Officers (Procesing Officers) or clerical staff?

ICE Response: Yes; the Offeror creates and maintain all record keeping of detention files.

Question 18

Question: The RFP states: “The Contractor shall provide stationary detention services”; If a Transport team drops off a detainee at a hospital, we presume that effort is included in the Bed Day CLIN; is this correct?

ICE Response: No; hospital guard services are billed under CLIN 0006 On Demand Guards.

Question 19 services”; If a Detention Officer (or 2) are then posted at the hospital, are these hours chargeable to the Stationary Guard CLIN?

ICE Response: There is no Stationary Guard CLIN.

The hospital guard service should be billed under CLIN 0006 ”On Demand Guards”.

Question 20 services”; If a Transport team drops off a detainee at a hospital, and then remains at the hospital “guarding” the detainee, are the hours at the hospital charged to the Stationary Guard CLIN?

ICE Response: See answer to previous question.

Question 21

Question: The RFP States: “The Contractor shall agree to augment such practices as may be requested”; if special evolutions such as VIP visits or other events require the augmentation of staff, would these extra hours be chargeable to the Stationary Guard CLIN?

ICE Response: See answer to previous question.

Question 22

Question: The RFP states: “The Contractor shall provide surveillance to ensure the facility and assets are protected from damage, unauthorized removal, and unauthorized entry/exit. The Contractor may provide software/equipment to verify detainee accountability.” For this objective, one could presume that guard staff are utilized to protect the facility and assets, unauthorized entry/exit.

However, the statement goes on to mention “software/ equipment to verify detainee accountability”. Is ICE specifically requiring an RFID system, or a count system utilizing software/bar code readers for counts, or what is meant by that sentence?

ICE Response: Offerors may provide software/equipment to include the systems referenced in the question.

Question 23

Question: The RFP States: “The Contractor shall develop Post Orders for all proposed post assignments.” It is our understanding that historically, ICE has developed and controlled the content of Post Orders; presumably ICE-developed Post Orders already exist for the majority of posts required; will the contractor have access to these documents during transition as an aid to developing the required post orders?

ICE Response: Yes

Question 24

Question: The RFP states: “Logbooks shall be used to document activities…” Does ICE provide these Log Books?

ICE Response: Yes; ICE will provide the log books.

Question 25

Question: The RFP states: “The Contractor shall distribute and launder suitable linens…” Is the contractor to provide laundry workers or just provide Detention Officers to supervise detainee workers in the laundry?

ICE Response: The Offeror shall provide Detention Officers to supervise detainee laundry workers.

Question 26

Section C/6.2.1.2

Question: The RFP states: “The Contractor shall, at all times, provide services in the area of Quality Control, Standards Compliance Management and Occupational Safety and Health Management.” With respect to Standards Compliance Management, is the contractor to provide staff as augmentees to the ICE Standards Compliance Management Team, or is the contractor expected to run the Standards Compliance Management Program including all records creation/keeping for each PBNDS/ACA standard?

ICE Response: The Offeror shall be responsible at all time for the ACA/PBNDS/PREA standards and staffed to augment the ICE Standards Compliance Management Team.

Question 27

Section C/6.2.1.2

Question: If “augmentees” is the answer to above question; how many staff on each shift are required?

ICE Response: Two personnel; see staffing plan page 62.

Question 28

Section C/6.2.1.3 Communications Control Services

Question: The RFP precludes the use of Detention Officers in these posts; is this action a “price reduction” effort on the government’s part, or are “converted” staff to be paid the same as the Union Officers now performing these services?

ICE Response: The use for Detention Officers is not required for this post. This action is a price reduction by utilizing non-detention officer personnel. The Non-detention officer would not be paid the same as the Union Officers that are now performing these services.

Question 29

Section C/6.2.1.4 Management of Detainee Property and Supplies

Question: Is the RFP precluding the use of Detention Officers in these posts or just requiring they wear a different style uniform?

ICE Response: The use for a Detention Officers is not required for this post.

Question 30

Section C/6.2.1.4 Management of Detainee Property and Supplies

Question: If the RFP is precluding the use of Detention Officers in the Property/Supply posts; is this action a “price reduction” effort on the government’s part, or are “converted” staff to be paid the same as the Union Officers now performing these services?

ICE Response: This action is a price reduction by utilizing non-detention officer personnel. The Non-detention officer would not be paid the same as the Union Officers now performing these services.

Question 31

Section C/6.2.1.3 and 6.2.1.4

Question: If ICE does not want the Control Center and Supply staff to be paid at the CBA rates, what codes on the Federal Wage Determination are appropriate to use to determine hourly wages?

ICE Response: The offeror must determine this.

Question 32

Section C/6.2.2

Question: Does ICE provide the contents of the 1st Aid Kits that are replenished by contractor staff?

ICE Response: Yes

Question 33

Section C/6.2.3 Detainee Telephone System (DTS)

Question: The RFP states: “The Contractor shall also provide video teleconferencing capability to support detainee consultation with attorneys who may be distantly located from the facility.” Is Skype suitable for this objective?

ICE Response: No; ICE Video Conference equipment is issued at the EPC. The offeror must make a determination regarding this.

Question 34

Section C/6.2.3 Detainee Telephone System (DTS)

Question: The RFP states: “The Contractor shall also provide video teleconferencing capability to support detainee consultation with attorneys who may be distantly located from the facility.” If Skype is not suitable for this objective, what are the systems requirements?

ICE Response: The Offeror cannot tap into the existing ICE system or Government IT system. The Offeror shall make its own determination on what technology it needs to bring innovative techniques and complete the requirements. However, the Government would reserve the right to review and approve each separate request for additional Contractor provided IT proposed Question 35

Section C/6.2.4 Disturbance Control Teams (DCTs)

Question: The RFP states: “Adequately train and equip the DCT team in accordance with the training requirements of the AFOD and/or COR.” What training is required in terms of content?

ICE Response: Firearms, defensive tactics, hand cuffing, take down tactics, batons, chemical training, etc and in accordance with ICE PBNDS 2011/local standards.

Question 36

Question: The RFP states: “The Contractor’s DCT team shall receive initial training, participate in forty (40) hours training one month each year. This training should be supplemented with eight (8) hours of training each of the remaining eleven months commensurate with these responsibilities. The Contractor’s DCT team shall train with the respective ICE DCT team and ICE supervisors when available.” Are there times when ICE instructor are not available, and if so can the training be scheduled to ensure ICE training availability?

ICE Response: Yes, but this does not preclude the offeror from training on their own.

Question 37

Section C/6.2.4

Question: The RFP states: DCT team must at all times be equipped with cellular phones or other communication equipment as required by the COR. Do DCT members carry their cell phones when on duty in the facility?

ICE Response: No; all Supervisors will carry cell phones and all officers will be equipped with handheld radios. The SOO has been updated to reflect this.

Question 38

Section C/6.2.4

Question: The RFP states: DCT team must at all times be equipped with cellular phones or other communication equipment as required by the COR. This requirement requires that DCT members be “on call” when off duty/reachable via their company provided cell phone, which has labor law implications for payments to employees. Are contractor’s expected to provide a stipend for “on call” services, or does the “voluntary” nature of the assignment preclude such payment?

ICE Response: The offeror must determine this in order to be in compliance with all labor laws.

Question 39

Section C/6.2.5 Mobile Communication Plan

Question: The RFP states: The Contractor shall provide its own radios (e.g. Base, Mobile, Vehicle, etc...). Is a base station and repeaters required?

ICE Response: The contractor shall provide the equipment needed in order to maintain communications with their staff throughout the facility.

Question 40

Mobile, Vehicle, etc...). Are facility radios required to be encrypted?

ICE Response: ICE/federal frequencies must be encrypted. However, when a contractor supplies their own equipment and uses their own frequencies, these don’t have to be encrypted.

Question 41

Mobile, Vehicle, etc...). How many channels are facility radios required to have?

ICE Response: The contractor would need to determine how many channels/frequencies they need to support their operations at the facility.

Question 42

Mobile, Vehicle, etc...). Are radios required to be compatible with ICE radios, or does the contractor’s provision of radios to ICE satisfy this requirement?

ICE Response: : Radios provided by contractors to ICE, do not have to be compatible with ICE radios.

Question 43

Mobile, Vehicle, etc…). Are facility radios required to be VHF or UHF.

ICE Response: ICE operates on VHF frequencies, however, the determination of VHF or UHF for contractor radios would depend on what frequencies the contractor is (or will

be) licensed to use by the FCC.

Question 44

Mobile, Vehicle, etc…). Does the government assign frequencies to the contractor, or is an FCC license required?

ICE Response: ICE does not provide frequencies for contractor radios. Contractors shall obtain their own FCC license for their own radio frequencies.

Question 45

Mobile, Vehicle, etc…). Do transport vehicle radios require encryption?

ICE Response: Please refer to the SOO, Section 6.2.5. There is no requirement for the contractor radios to be encrypted Question 46

Mobile, Vehicle, etc…). If encryption is required for the vehicle radio, will ICE provide the encryption service?

ICE Response: ICE can’t put federal encryption keys into non-government furnished equipment, (i.e contractor owned radios).

Question 47

Mobile, Vehicle, etc…). Is a CB radio acceptable for transport vehicles?

ICE Response: No. Per FCC regulations CB radios can’t be used for business purposes.

Question 48

Mobile, Vehicle, etc…). Is the vehicle radio required to be permanently installed in the vehicle?

ICE Response: Contractors shall determine this. Contractors shall determine the most effective, best installation of their equipment in their vehicles.

Question 49

Mobile, Vehicle, etc…). How many channels is the vehicle radio require to have?

ICE Response: Contractors shall determine this. Contractors need to determine how many channels/frequencies they need to support operations at the facility.

Question 50

Mobile, Vehicle, etc…). What radios are compatible with ICE radios for the purpose of transport vehicles?

ICE Response: Please refer to the SOO, Section 6.2.5. There is no requirement for contractor radios to be compatible with ICE radios.

Question 51

Mobile, Vehicle, etc…). How many “facility” radios must the contractor provide to ICE?

ICE Response: The contractor shall determine how many radios they need to support their operations at the facility.

Question 52

Section C/6.2.9 Recreation

Question: The RFP states: “…availability of both exercise equipment (e.g. aerobic exercise machines, weigh machines) and opportunities for group sports (e.g.

basketball, soccer, volleyball). Who provides and maintains this equipment?

ICE Response: ICE

Question 53

Section C/6.2.9 Recreation

Question: The RFP states: “The Contractor shall arrange for recreational and educational programming for detainees…” Is the contractor required to provide a Recreation Specialist?

ICE Response: No

Question 54

Section C/6.2.10 Law Library and Legal Resources

Question: The RFP states “The Contractor shall provide paper copies of all legal materials…” Does this objective mean that we provide a copy machine or that we make the copies and hand them out as requested by detainees?

ICE Response: The Contractor will only have to make copies of the material provided by ICE.

Question 55

Section C/6.2.10 Law Library and Legal Resources

Question: The RFP states “The Contractor shall provide paper copies of all legal materials…” Does the contractor pay for the paper for the copies?

ICE Response: No

Question 56

Section C/6.3 Transportation

Question: The RFP states “The Contractor shall provide armed Detention Officers to transport and guard detainees. Transportation Detention Officers may be used when detainees are required to be transported, hospitalized, or to augment facility Detention Officer Staff during high detainee population levels as required by the COR/and or ICE official.” Since this is an objective driven performance based contract, can the contractor utilize transportation officers for facility purposes when they are not actively transported, such as armed post relief, so long as they can be quickly relieved to conduct a transport?

ICE Response: The Offeror shall make this determination.

Question 57

Question: The RFP states the contractor will provide transports to differing locations including shelters and hotels; is the contractor tasked with “escorting” detainees at shelters and hotels?

ICE Response: The Contractor is responsible for transporting in accordance with section C.6.3 and PBNDS 2011 Land Transportation Policy.

Question 58

Question: The RFP states the contractor will provide transports to differing locations including shelters and hotels; would these services be billed to the Stationary Guard

CLIN?

ICE Response: There is no Stationary Guard CLIN. Additionally, the Offeror is transporting, not escorting or guarding.

Question 59

Question: The RFP does not address Federal Motor Carrier Safety Administration requirements. Is the contractor required to have and maintain a “satisfactory” FMCSA safety rating?

ICE Response: Yes; the FMCSA is not specifically addressed in the RFP, however, proper endorsements are mentioned (pg. 22, paragraph 1). The Offeror must obtain a satisfactory safety rating in accordance with transportation regulations.

Question 60

Question: The RFP does not address Federal Motor Carrier Safety Administration requirements. If interstate travel is required, then FMCSA registration is also required?

Is the contractor required to have the FMCSA registration number for inter-state travel?

ICE Response: ICE will not contractually require possession of a valid FMCSA Motor Carrier number. However, the contract will place the risk of compliance with transportation regulations on the Offeror.

Question 61

Question: Is the contractor required to have and display both USDOT and TXDOT numbers on its vehicles?

ICE Response: Because offerors will be interstate carriers and required to follow federal regulations, only USDOT numbers need to be displayed.

Question 62

Section C/6.3 Transportation and Section B

Question: CLIN xxx4 appears to be the monthly aggregate cost for transportation expenses; is labor, and all vehicle related costs (e.g., lease, maintenance, repair and fuel) included in this CLIN?

ICE Response: The Offeror shall make this determination.

Question 63

Section C/6.3 Transportation and Section B

Question: CLIN xxx4A appears to be the per mile cost for vehicle expenses including fuel if monthly miles exceed 83,333. Is this correct?

ICE Response: This CLIN is for the cost of transportation in excess of CLIN XXX4, which is an annual guaranteed minimum number of miles.

Question 64

Section C/ Section C/6.3 Transportation and Section B

Question: If the above assumptions are incorrect, can ICE provide a list expenses applicable to each CLIN?

ICE Response: No.

Question 65

Question: The RFP states that the contractor will provide radios for communication with vehicles to ICE designated staff; how many radios for this purpose are required?

ICE Response: The number of vehicles used will determine the number of radios required.

Question 66

Section C/6.3.2 Transportation

Question: The RFP provides a chart for expected trips; however, the chart does not list the approx. # of detainees per trip to assist the contractor in determining which trips require buses and how many, and which require vans and how many. Can ICE provide the estimated # of detainees transported each trip and what vehicles are most often used for the trip?

ICE Response: The average numbers of detainees per trip is twelve. The number of detainees transported on each trip is determined by the Special Operations Command Center (SPOCC) or the ICE shift supervisor (SIEA) on duty.

Question 67

Question: In the first trip listed on the chart to page 25 (Eagle Pass), it states only 2 officers are required; can ICE verify that only one vehicle is used per trip ICE Response: Two officers are required for each vehicle. Please see answer below regarding number of vehicles.

Question 68

Question: Can ICE verify that only one vehicle is used per trip for all trips listed?

ICE Response: No; see paragraph one, page 25 of the SOO.

Question 69

Section C/6.4 Food Service

Question: Can ICE provide data regarding the average number sack lunches and air flight/JPATS meals provided per year?

ICE Response: Past 12 months Sack lunch total = 19,705; average per month = 1,642.

Past 12 months JPATS meals = 15,106; average per month = 1,258.

Question 70

Question: Can ICE provide a complete list of Government furnished equipment for food service for this contract?

ICE Response: Yes. See attachment entitled Government Furnished Food Service Equipment.

Question 71

Question: Can the government estimate the number of satellite meals (per meal period) served at the facility so that contractors can estimate the number trays, warmer carts, etc that are required to be provided?

ICE Response: 12 TO 15 meals per serving period (breakfast, lunch, dinner). One satellite warming cart is typically used to deliver meals to SHUs and medical.

Question 72

Question: Is the contractor required to have on hand any Meals Ready to Eat (MREs)?

ICE Response: MREs are not used. However, Eat and Serve Kosher meals shall be on hand at all times (12 meals per day, 6 days a week).

Question 73

Question: If MRE’s are required, what quantity is required.

ICE Response: Please see answer to question #72.

Question 74

Question: Is the contractor required to have on hand paper food service items (plates, cups, etc) for food service in the event of power outages?

ICE Response: Yes; the contractor shall have a 15 day supply on hand at all times.

Question 75

Section C/6.4.14 Food Service

Question: What is the current average price per meal at the facility?

ICE Response: El Paso currently uses DLA to provide food for detainee meals at that facility. Using financial information (El Paso expenditures to the DLA), the Government estimates the price per meal to be $1.55. Please note that this only reflects the cost of the food itself. Food staff wages are accounted for in the staffing model.

Question 76

Section C/9.1

Question: Who provides the fingerprinting supplies required?

Question 77

Section C/9.13

Question: During transport are all detainees (less those precluded by PBNDS) transported in restraints?

ICE Response: Yes

Question 78

Section C/9.15

Question: How many hours of annual Security Awareness Training are required per individual?

ICE Response: The annual online security training is self-paced, individually based.

The length of time depends on each individual.

Question 79

Section C/9.20

Question: This paragraph mentions the contractor’s Chief of Security; is this position mandatory?

ICE Response: No; the PM determines the most qualified personnel for each post.

Question 80

Section C/9.20 and C/14

Question: Paragraph C.9.20 mentions the contractor’s Chief of Security; paragraph C.14 lists Deputy Assistant Project Manager as a Key Personnel position with no specific description of duties; are these two positions the same, or two separate and required positions.

ICE Response: The Deputy Assistant Project Manager has been removed from the

SOO.

Question 81

Section C/10.1

Question: Who has the authority to activate the DCT in response to emergencies?

ICE Response: ICE Assistant Field Office Director (AFOD)

Question 82

Section C/10.4

Question: If an ambulance is required to transport an ill or injured detainee, whose authorization is needed to summon the ambulance?

ICE Response: ICE

Question 83

Section C/10.4

Question: If an ambulance is required to transport an ill or injured detainee, who pays for the ambulance service?

ICE Response: ICE

Question 84

Section C/10.8

Question: Is a non-detention officer staff member required for supervision of the laundry?

ICE Response: No; detention officer(s) are required to staff the laundry.

Question 85

Question: How many hours per day is the laundry facility in operation?

ICE Response: 10 - 12 hours per day.

Question 86

Question: Who pays for laundry detergents and other supplies?

Question 87

Question: What equipment does the government supply and maintain for the laundry?

ICE Response: All equipment.

Question 88

Question: Is the contractor required to pay for any maintenance services in conjunction with the laundry?

ICE Response: No. Not unless there is negligence.

Question 89

Question: Is the contractor required to provide any detainee clothing maintenance services such as tailoring, sewing on buttons, sewing machines, etc?

ICE Response: No

Question 90

Section C/12.2 Personnel Qualifications

Question: This section states that 1 year experience as a military policeman is acceptable; however, this “standard” does not consider that any former military member of any branch has commensurate “watch standing” experience, whether it be guarding a gate to a base, patrolling a base, or performing armed security patrol in Iraq/Afghanistan; (Navy Seals and Special Forces would not “technically meet” this standard.) The narrow requirement for the “title” military policeman, unfairly limits a veteran’s opportunity. Can this “boilerplate” (appears in all ICE solicitations) be amended to include “or successful completion of a term of active military service of at least one year with an honorable discharge”? (or 2 years/3 years?)

ICE Response: Thank you. This change is noted in the SOO.

Question 91

Section C/12.3

Question: Are incumbent employees transferring to the new contract required to take a new physical “prior to assignment”?

ICE Response: No; incumbent employees do not require a new physical if they can provide documentation within the past 12 months of contract award by a licensed Physician.

Question 92

Section C/12.3

Question: Are incumbent employees transferring to the new contract required to take a drug test “prior to assignment”?

ICE Response: The Offeror shall make this determination.

Question 93

Section C/12.3.3

Question: What is the minimum number of staff (%) that must be tested in the contractor’s random drug tests?

ICE Response: The Offeror shall make this determination.

Question 94

Section C/12.6 Reassignment

Question: Although this section addresses reassignment due to legal problems, are there any posts that may be utilized to reassign employees who may become pregnant, or who may have some limitation for physical ability that prevents performance on some posts, but may not affect performance on other posts?

ICE Response: The Offeror shall make this determination.

Question 95

Section C/12.9

Question: The RFP requires a duty shift to be 12 hours or less. The trip chart on page 25 lists the trip to Eagle pass as 13 hours and another trip to the Metro Detention Center (Dallas?) that lasts 14.5 hours; are these trips performed as “remain overnight” trips?

ICE Response: The Metropolitan Detention is located in Albuquerque, NM. This trip does not require overnight stay. However, the Eagle Pass trip does requires overnight lodging.

Question 96

Section C/12.13 Uniforms

Question: RFP states “handcuff holder and key” but not handcuffs; do the officers carry handcuffs in the facility?

ICE Response: Yes; see C.19 Additional Guard Equipment

Question 97

Section C/12.13 Uniforms

Question: This section mentions “company patch”; Texas state law requires contractor employees to wear the shoulder patch of the company for whom the employee works, unless a JV is registered with the state; therefore, in the case of a contractor team that is not a JV is awarded the contract, will it be permissible for guards to wear the shoulder patch of the company for whom they work?

ICE Response: Yes

Question 98

Section C/12.14 Credentials

Question: Will ICE badges currently issued to incumbent employees need to be replaced during transition?

ICE Response: No

Question 99

Question: Are ICE badges issued at the facility?

ICE Response: No; the PIV cards are issued at the Field Office by the Enrollment Officer.

Question 100

Question: Is the contractor responsible for any costs relating to the issuance of ICE badges?

ICE Response: No

Question 101

Section C/13

Question: Realizing that the staff chart provided is an “example”, it is noted that a few positions are “0” with respect to total FTE, and shifts; such as, Chief of Security, Processing, Housing and SHU Supervisors, Perimeter Patrol Guard, Day Room Guards and Dorm Rovers, Facility Escorts, SHU rovers, Barracks 5 & 6 Guards; why were no shifts/FTE assigned to these positions?

ICE Response: The staffing plan provided in the section “C.13.1 Facility Staffing Plan” is a sample staffing plan. It is the Offeror’s responsibility to determine and provide an innovative staffing plan.

Question 102

Question: The Deputy Assistant PM is not listed on the chart provided, although DAPM is a Key Personnel Position; can ICE provide a position description for this individual or is it up to the contractor to determine this person’s duties?

ICE Response: The Deputy Assistant Project Manager is listed as a Key Personnel and the sample staffing plan has been updated to include this position. The offeror shall determine the position description/duties.

Question 103

Section C/16

Question: RFP calls for maintaining “electronic” training files; is an excel spreadsheet or access data base sufficient?

ICE Response: The Offeror must determine this.

Question 104

Section C/16.1 “Orientation”

Question: RFP states: “Prior to the start of the transition phase, all Contractor personnel shall undergo an initial orientation provided by ICE”. Does this apply to the contractor’s transition staff (corporate personnel) only?

ICE Response: Corporate and Key personnel only

Question 105

Question: RFP states: “Prior to the start of the transition phase, all Contractor personnel shall undergo an initial orientation provided by ICE”. If this does NOT apply only to the contractor’s transition staff, and applies to ALL staff, are incumbent staff transitioning to the new contract required to attend this “orientation”?

ICE Response: No

Question 106

Question: How can “Orientation” occur “prior” to transition?

ICE Response: The RFP states “after the transition period, new Contractor personnel shall meet with the COR or ICE designee for a briefing and/or orientation.

Question 107

Question: If this applies to all contractor staff and takes place “prior” to transition commencement (or even during transition), how can an incoming contractor ensure attendance by the outgoing contractor’s staff?

ICE Response: See response to #106. The outgoing contractor staff does not need to be present for the orientation or the initial training.

Question 108

Section C/16.1 Initial Training

Question: A tally of the hours for Initial training in the chart on pages 69-70 is 67 hours vs 75 hours from first entry down to “counseling techniques”. Therefore is the standard initial training for un-armed officers 67 hours?

ICE Response: The chart is correct. The training requirement is 75 hours.

Question 109

Section C/16.1 Initial Training/C16.9

Question: Detainees with special needs training is identified in section C16.9 as part of initial training. Is this course then part of initial training making the total 83 hours?

ICE Response: This training is part of the 40 hours of ACA training.

Question 110

Section C/16.1

Question: ACA training is a 40 hour course. Does the initial 67 hour training syllabus satisfy the 40 hour ACA requirement?

ICE Response: No

Question 111

Section C/16.4

Question: This requires 40 hours annual refresher training; does course list also satisfy the ACA requirement for 40 hours annual refresher training?

ICE Response: Yes

Question 112

Question: Supervisors are required to attend 40 annual refresher training on supervisory subjects; does this satisfy the ACA 40 hour annual refresher training requirement.

ICE Response: No; supervisors has additional duties and requirements. See C.16.3

Question 113

Question: Are cooks and other non detention staff (Control Center/Property/QA/ACA etc) required to attend 40 hours annual refresher training?

ICE Response: Yes; see C.16.8

Question 114

Question: Per ACA standards, Staff with limited contact with detainees (managers, clerks) are required to attend 16 hours of initial and refresher training annually; is that the requirement for this contract?

ICE Response: Yes

Question 115

Section C/16.5 CPR/1st Aid

Question: American Heart Association CPR course is good for 2 years; American Red Cross is good for 1 year. RFP states certification is every 2 years; is ICE specifying the AHA course?

ICE Response: The Offeror shall make the determination.

Question 116

Section C/16.7 Interactive Training

Question: The RFP states the contractor will pay officers for hours spent in training.

This section offers no finite number of training hours to price. Are these hours then chargeable to the “On Demand Guards” CLIN when ordered by the COR?

ICE Response: No.

Question 117

Section C/16.7 Interactive Training

Question: If these hours are NOT chargeable to the On Demand Guard CLIN, we need a definite number of hours for bidding purposes, unless an Interactive Training Hours CLIN is established. Will ICE either provide the CLIN or state the number of hours that are required to be priced in?

ICE Response: The Offeror must determine the approximate number of hours required for training purposes.

Question 118

Section C/16.8 Food Service Staff Training

Question: Is CPR/1st Aid part of the 40 hours of annual refresher training or in addition to the 40 hours?

ICE Response: This is part of ACA training

Question 119

Section C/17

Question: Are individually assigned firearms required for each officer or may they be shared?

ICE Response: Individually assigned firearms are required.

Question 120

Section C/17

Question: Is both the baton and OC spray required for this contract?

ICE Response: Yes

Question 121

Section C/18

Question: May outer-worn (over the shirt) body armor be worn or is concealed armor required?

ICE Response: The Offeror must determine this.

Question 122

Section C/18

Question: Is body armor only required to be worn when the officer is carrying a firearm?

ICE Response: The Offeror shall make this determination.

Question 123

Section C/19

Question: Is the steel baton and OC spray required only for armed staff?

ICE Response: Yes

Question 124

Section C/20.4

Question: Is the contractor required to have a separate individual whose primary job is to act as the Prevention of Sexual Assault Compliance Manager or may this be a collateral assignment made to anther manager.

ICE Response: This may be a collateral assignment.

Question 125

Section C/20.4

Question: Is the contractor required to provide a sexual assault investigator or are the local police or federal investigators used in the event of sexual assault.

ICE Response: The contractor is not required to provide a sexual assault investigator.

Question 126

Section C/20.5

Question: Is the ICE Operations Manual available for reading on-line?

ICE Response: The ICE Operations Manual consists of information detailed in Section C.23.

Question 127

Section H/Security Awareness Training

Question: How many hours is the initial Security Awareness Training and how many hours is the annual training?

ICE Response: This is an online course. The length of training is self-paced.

Question 128

Section H/Security Awareness Training

Question: To which contractor staff does this training apply specifically? (Such as Managers, Supervisors, Processing staff?)

ICE Response: All personnel that have access to ICE systems.

Question 129

Section L/ CLIN PRICE LIMITS

Question: Can ICE provide a breakdown of what costs are to be charged to each CLIN so that contractors can understand (and match) the government’s methods in computing the price ceilings?

ICE Response: No.

Question 130

Section L/Section B/Attachment 8

Question: Is the contractor to complete both Section B and Attachment 8?

ICE Response: Yes.

Question 131

Section C/13.1 “relief factors”

Question: How were relief factors calculated such as 1.7?

ICE Response: A relief factor takes into account expected employee absences over the course of the year (holidays, sick days, training requirements, vacation, etc.) and allows an employer to determine the total number of staff needed to assure uninterrupted coverage. A relief factor thus varies by industry, and also by the type of shift (7-day, weekday, weekend, etc.). The sample staffing model in this RFP has been amended to remove the relief factor column, and this is an element of staffing that is up to the vendor to determine.

Question 132

Section C/13.1 “Chief of Security”

Question: If Shift Captains are proposed (duty managers) is up to the contractor to determine if the day shift (M-F) Chief of Security fills one of the Shift Captain slots?

ICE Response: No

Question 133

Section C/6.2.1.4 Detainee Supplies

Question: Will the contractor’s supply specialists be ordering detainee supplies directly utilizing government computer systems?

ICE Response: Yes

Question 134

Question: Who provides the “supply system” management software/computer systems?

ICE Response: Specific Supply software program is not used. Online Supply vendors are utilized to order supplies. ie. Ability, GSA, etc.

Question 135

Question: Will the government provide office space/furnishings and computer systems for the contractor’s Supply/Warehouse manager?

ICE Response: This is a Supply Specialist position.

Question 136

Question: What is the GS-equivalent paygrade for both the Supply Manager and Supply Specialists?

ICE Response: The Offeror shall determine Supply Specialist salary based on Department of Labor wage earnings for the location.

Question 137

Section C/7

Question: The Post Orders section requires maintenance of post orders by at least 2 full time ACA officers. Is the intent of this RFP to relinquish to the contractor all positions in the ACA unit to the Contractor?

ICE Response: No, the government expects the contractor to collaborate with the ICE Compliance Team Question 138

Section C/7

Question: Will the government please clarify the contractor’s specific ACA management/compliance unit responsibilities under the new contract?

ICE Response: The contractor shall oversee and maintain detention standards.

Question 139

Mobile, Vehicle, etc…). Are shoulder mic’s required for officer’s radios?

ICE Response: Yes

Question 140

Mobile, Vehicle, etc…). Does ICE have a “man down” monitoring system that the contractor can use if providing a radio with man down capability?

ICE Response: No

Question 141

Question: The RFP states that “administrative miles” are not factored into the transportation route chart. Can administrative miles (such as delivery of vehicle to dealership for oil change) be charged to the “miles” CLIN?

ICE Response: No.

Question 142

Question: Will Transport Officers be allowed to drop off vehicles to “maintenance/service” locations during duty hours?

ICE Response: Yes but with no cost to ICE.

Question 143

Section C/13 Staffing Plan

Question: The example chart lists a “classification” specialist. Is this position above and beyond the staff required for “processing”?

ICE Response: No

Question 142

Question: Is a vehicle washing station available at the facility

ICE Response: No

Question 143

Section C/General Question

Question: The RFP requires a PM, APM, DAPM. However, other managers are required to operate, such as Food Service, Safety, Warehouse; Is there any office space at the facility designated for contractor use and please enumerate exactly what is provided?

ICE Response: ICE is not required to provide office space. However, there is one office available for PM/APM use.

Question 144

Section C/General Question

Question: The RFP requires the contractor to provide all IT systems to support its operations; will ICE provide a list of computers/systems that it provides such as access to DLA systems, warehouse software, etc?

ICE Response: The contractor will provide IT systems.

Question 145

Question: Will Transport Officers be allowed to wear BDU trousers?

ICE Response: The Offeror shall make this determination.

Question 146

Question: Are transportation supervisors required to be armed?

ICE Response: No

Question 147

Section C/13 Staffing

Question: The staffing chart does indicate which posts are “armed” posts; with the understanding that this is an example chart, which posts are required to be armed at the facility?

ICE Response: Lobby Officer, Mattox gate Officers, all transportation officers, and JPATS Officers.

Question 148

Question: In the example chart, do “airport guards” equate to JPATs Officers?

ICE Response: Yes

Question 149

Question: How many JPATS evolutions are conducted weekly?

ICE Response: 10 flights weekly.

Question 150

Question: How buses are used for the typical JPATS evolution?

ICE Response: The number of vehicles used will be determined based on the number of transports and scheduled flights.

Question 151

Question: Are transport supervisors required to have a CDL?

ICE Response: No

Question 152

Section C/6.3 Transportation and Section H Insurance

Question: The FMCSA requires operators of inter-state vehicles that carry more than 15 passengers to have at least $5 million Public Liability Insurance. The RFP does not address this requirement. Is this required for this contract due to trips out of Texas?

ICE Response: The Offeror shall make this determination. However, the Public Liability Insurance shall be in accordance with the Department of Transportation.

Question 153

Section C/6.2.4 DCT Gear

Question: RFP states contractor to provide enough DCT gear for 15 officers and a Supervisor and 30% of “all additional facility detention officers”. Does the 30% apply to all additional facility detention officers “on shift” or to the contractors entire complement of detention officers?

ICE Response: ICE shares its DCT equipment with the incumbent contractor, however, ICE cannot guarantee that its current inventory will be a perfect fit for the various sizes of the Offeror’s proposed DCT members. Therefore, the Offeror is highly encourage to acquire its own equipment.

Question 154

Question: Is on-site storage for DCT gear provided by the government?

ICE Response: Yes.

Question 155

Question: If storage space is provided, is it air conditioned in order to prevent dry rot seals on gask masks?

ICE Response: Yes

Question 156

Section C/General

Question: Is there an employee breakroom on site for use be contractor staff?

ICE Response: Yes; in the contractor trailer.

Question 157

Question: If a breakroom is provided, is any equipment provided such as refrigerators, microwaves, coffee makers (and how many of each)?

ICE Response: The Offeror shall provide refrigerators, microwaves, coffee makers, etc.

Question 158

Question: Is storage space for contract records provided on site?

ICE Response: No; the Offeror shall provide its space for storing records.

Question 159

Question: Is an ICE firing range available for contractor use for firearms qualification?

ICE Response: The Offeror shall coordinate with the local firing range for weapon qualification.

Question 160

Question: Is the contractor required to provide gun storage lockers for lobby?

ICE Response: No; the Offeror shall use ICE gun storage lockers upon availability.

Question 161

Question: If the contractor is required to provide lobby gun lockers, how many are required?

ICE Response: Gun lockers are not required in the EIOR building.

Question 162

Question: Will the government allow installation of additional monitors, surveillance equipment, wiring, and system tie-in to existing ICE control center systems?

ICE Response: The Offeror cannot tap into the existing ICE camera/monitoring system or Government IT system. The Offeror shall make its own determination on what technology it needs to bring innovation techniques and complete the requirements.

However, the Government would reserve the right to review and approve each separate request for additional Contractor provided IT proposed.

Question 163

Question: If additional systems are authorized, will current electrical capability support the additional systems?

ICE Response: Yes

Question 164

Section C/6.2 Guard Licenses

Question: Is the contractor required to pay for individual guard licenses?

ICE Response: Yes

Question 165

Section C/6.2 CDL

Question: Is the contractor required to pay for commercial driver’s licenses?

ICE Response: Yes

Question 166

Question: Is the contractor required to pay for food service handler permits?

ICE Response: Yes

Question 167

Question: Does the government provide a forklift at the warehouse?

ICE Response: No; maintenance forklift is not dedicated to the warehouse.

Question 168

Section C/7 Post Orders and C/13 Staffing

Question: C7 indicates unassigned transport officers can be used for “Relief” of posts.

C13 example chart does not indicate relief officers. Since C13 indicates contractors are to propose an “innovative” staffing plan, does that also apply to how the contractor relieves posts for breaks?

ICE Response: Yes

Question 169

Question: Example post chart indicates the EOIR court in session 7 days a week; is this correct?

ICE Response: No

Question 170

Question: Is the EOIR court in session on holidays?

Question 171

Question: Is the contractor required to provide a Recreation Specialist or just to hand out government equipment?

ICE Response: No; ICE provides the Recreation Specialists.

Question 172

Question: Is supervision of the barbershop a duty assigned to Recreation Officers?

ICE Response: No; it is assigned to Rovers.

Question 173

Question: Is the contractor to provide 2 8-pax electric carts for conveying visitors from entrance to visitation?

ICE Response: Yes

Question 174

Question: Is a perimeter patrol vehicle required?

ICE Response: No

Question 175

Question: If a perimeter patrol vehicle is required, how many circuits are required each shift and what is distance traveled per circuit?

ICE Response: N/A; see #174

Question 176

Section C/6.4

Question: Does the government provide a hazmat locker for chemical storage in the food service area?

Question 177

Section C/6.4

Question: Does the government provide a trash compactor in the food service area?

ICE Response: Yes

Question 178

Section C/9.1

Question: Does the government provide a safe for detainee funds or detainee payroll?

ICE Response: Yes

Question 179

Question: How many Transportation Officers are currently being provided?

ICE Response: 45- transportation/ 10- Air Operations (JPATS)

Question 180

Section C/13 and 6.3.2

Question: Does the chart listed in 6.3.2 represent an increase in transportation mission over current contract requirements?

ICE Response: Yes

Question 181

Section C/13 and 6.3.2

Question: If the new RFP transport requirements exceed current requirements, what is the percentage of increase estimated to be?

ICE Response: 40%

Question 182

Question: Is the post listing in Section C13 representative of current staffing?

ICE Response: Yes but with new additions.

Question 183

Question: Which posts on the staffing chart are applicable to the Control Center positions?

ICE Response: Control Guards and CCTV Guard

Question 184

Question: Which posts on the staffing chart are applicable to the Property/Supply Specialist positions?

ICE Response: Supply Specialist

Question 185

Question: How many posts are currently staffed per shift at EPSPC?

ICE Response: Day shift= 99; swing= 77; midnight= 52

Question 186

Section C/13 and Section L Clin Price Ceilings

Question: In establishing the Base Period ceiling price, did the government account for the July 1, 2016 pay raise?

ICE Response: The staffing cost estimate was based on the required staffing plan. All program requirements were taken into consideration when estimates were developed.

Year-over-year escalation factors were included in the estimate.

Question 187

Section C/13 and Section L Clin Price Ceilings

Question: In establishing the Base Period ceiling price, did the…