Attachment 6.pdf

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ICE RFP# HSCEDM-13-R-00001

Attachment 6

PAST PERFORMANCE QUESTIONNAIRE

REF: HSCEDM-13-R-00001 Detention Management, Transportation and Food Services

PART ONE: INSTRUCTIONS

The company who has provided you with this form is proposing on an Immigration and Customs Enforcement (ICE) Request for Proposal (RFP) for Detention Management Services to include Detention Management, Transportation and Food Services at the Krome Service Processing Center (SPC). Past Performance is an extremely important part of the evaluation criteria for this acquisition, so your input is very important. As such, this information will not be disclosed to the Offeror.

Please submit this questionnaire directly to Tara Murphy, Contract Specialist, via fax at (202) 732- 7369 or email at Tara.Murphy@ice.dhs.gov no later than TBD. If you have any questions, please contact Tara Murphy no later than TBD.

mailto:TMurphy2@ice.dhs.gov

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PAST PERFORMANCE QUESTIONNAIRE

REF: HSCEDM-13-R-00001 Detention Management, Transportation and Food Services

PERFORMANCE EVALUATION

I. CONTRACT INDENTIFICATION

A. CONTRACT NUMBER:

B. OFFEROR:

C. TYPE OF CONTRACT:

_____ NEGOTIATED

_____ SEALED BID

_____ FIXED PRICE

_____ COST REIMBURSEMENT

_____ OTHER (SPECIFY)

D. COMPLEXITY OF WORK: _____ DIFFICULT _____ ROUTINE

E. CONTRACT AMOUNT: _____________________________________________________

F. CONTRACT PERIOD: _______________________________________________________

G: AGENCY NAME: ___________________________________________________________

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II. Adjectival ratings are defined below and should be used as a reference in assessing performance:

Rating Symbol Definition

Neutral N No relevant performance record Is identifiable upon which to base a meaningful performance rating. A search was unable to identify any relevant past performance information for the offeror or key team members/subcontractors or their key personnel. This is neither a negative or positive assessment.

Superior S Based on an offeror’s past performance record, essentially no doubt exists that the offeror will successfully perform the required effort.

Satisfactory SA Based on an offeror’s past performance record, some doubt exists that the offeror will successfully perform the required effort.

Unsatisfactory U Based on an offeror’s past performance record, extreme doubt exists that the offeror will successfully perform the required effort.

III. EVALUATION

A. Corporate Commitment

1. To what extent did the offeror solve contract performance problems without extensive guidance from the customer?

N _______

S _______

SA _______

U _______

2. To what extent did the offeror supply adequate, timely, and qualified replacement personnel for all positions?

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3. To what extent did the offeror use key personnel proposed in their offer as key personnel in the contract?

SA _______

B. Quality of Services

4. To what extent did the offeror provide high quality services that ensured maximum accuracy throughout, cost effectiveness, and overall client satisfaction?

SA _______

5. To what extent was the offeror able to provide quality reports and documentation?

SA _______

C. Timeliness

6. To what extent was the offeror’s ability to replace personnel identified and assigned to the project in a timely manner?

7. How was the offeror’s responsiveness to emergency situations?

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8. How was the offeror’s ability to submit required proposals and invoices for temporary services in a timely manner?

SA _______

U _______

D. Effective Use of Resources

9. To what extent did the offeror effectively plan work to ensure maximum utilization of resources?

SA _______

U _______

E. TERMINATION HISTORY

10. Has this contract been partially or completely terminated for default or convenience?

_____ Yes _____Default _____ Convenience _____ No

11. Are there any pending terminations?

_____ Yes _____ No

C. EXPERIENCE HISTORY

12. How effective has the offeror been in identifying user requirements?

SA _______

Additional comments:

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Printed Name of Reviewer:

Title of Reviewer:

Phone Number: _______________________________________________________________

Signature: _______________________________________________

Date: ___________________

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List of each of the agencies / companies that will be receiving the “PAST PERFORMANCE QUESTIONNAIRE.” To be included by the Offeror with the proposal only.

AGENCIES /

COMPANIES

POC

PHONE

NUMBER

FAX

NUMBER

E-MAIL

ADDRESS

1.

2.

3.

4.

5.