PWS_18-8G4_TO_1_PM_FACIDIQ_19July2018_POapproved.pdf

PERFORMANCE WORK STATEMENT (PWS)

DMEA 18-8G4

19 July 2018

1.0 SCOPE:

1.1 TITLE: DMEA Facility Maintenance IDIQ Task Order 1: Maintenance for the Mechanical Systems, Compressed Air Systems, Electrical Systems, Backup Generator Systems, Plumbing/Pipe Fitting, and the acquisition of a Computerized Maintenance Management System (CMMS).

1.2 APPLICABILITY: DMEA Campus

1.3 INTRODUCTION: The Defense Microelectronics Activity (DMEA) Campus is a multiple building facility located in McClellan, CA. DMEA serves as a technology partner for the Department of Defense (DoD) and other government agencies to provide and support microelectronics technologies. DMEA is a microelectronics laboratory that relies heavily on extremely sophisticated and sensitive electronics equipment and many of the systems are mission critical requiring 100% uptime.

1.4 PURPOSE: To provide comprehensive corrective and preventative maintenance for the Mechanical Systems, Compressed Air Systems, Electrical Systems, Backup Generator Systems, Plumbing/Pipe Fitting, and the acquisition and implementation of a Computerized Maintenance Management System (CMMS).

2.0 REFERENCED GOVERNMENT PROVIDED RESOURCES:

2.1 GOVERNMENT DOCUMENTS:

Document No. Date Title

Technical Exhibit 1 HVAC Equipment (Belts)

Technical Exhibit 2 Boilers and Chillers

Technical Exhibit 3 PM Service Air & Water Filters

Technical Exhibit 4 PM Service CDA System

Technical Exhibit 5 PM Service Vacuum System

Technical Exhibit 6 Major Equipment Covered

Technical Exhibit 7 CDA Daily Operation Record

Technical Exhibit 8 Backup Generator

2.2 Other DOCUMENTS:

Document No. Date Title

NFPA 70 Most Current National Electrical Code (NEC)

NFPA 70E Most Current National Fire Protection Association (NFPA) Standard for Electrical Safety in the Workplace

2.3 GOVERNMENT FURNISHED FACILITIES/ACCESS:

Facility/Access Date Available

DMEA Complex, 4234 54th Street, McClellan, CA: Building 1 ARO

DMEA Complex, 4235 54th Street, McClellan, CA: Building 2 and Central Utility Plant

(CUP)

ARO

3.0 GENERAL REQUIREMENTS: The contractor shall develop and execute a comprehensive corrective and preventative maintenance for the Mechanical Systems, Compressed Air Systems, Electrical Systems, Backup Generator Systems, Plumbing/Pipe Fitting, and the acquisition and implementation of a CMMS.

3.1 TASK REQUIREMENTS: The Contractor will provide all personnel, equipment, tools, materials, supervision, subcontracts, and other resources necessary to perform maintenance and operational services for the facilities, systems, system features, components, and equipment identified in this PWS.

3.1.1 24-HOUR EMERGENCY: Contractor shall provide 24-hours, 365-days per year emergency call service.

Contractor shall provide contact number(s) and list of technician(s). Contractor shall have trained technician on-site within 2-hours after dispatch receives notification following DMEA authorization.

3.1.2 NON-EMERGENCY: The contractor shall respond to non-emergency maintenance service calls at no cost within two (2) workdays of notification during normal business hours. Based on the service call, contractor shall provide itemized written quote for parts/material, labor hours and labor rate used within 1 business day. The repair shall be accomplished as soon as practical following DMEA authorization.

3.1.3 MISCELLANEOUS WORK (UTILITY HOURS): The Contractor shall provide 20 hours and up to $1,000.00 of parts and supplies per calendar month (hours and dollar amounts are not cumulative to succeeding months) as indicated by the miscellaneous repairs list, to accomplish discretionary work within the scope of the basic IDIQ contract in, on, or around DMEA facilities. The Contractor shall furnish the labor, tools, parts, and supplies as necessary to perform the work. [Note: Miscellaneous work may be required for work that makes use of any of the trades normally employed in performing operations and maintenance services under this Contract and does not include tasks associated with the performance of services covered under the scope of this Contract, nor should they be used for projects normally utilizing construction contracts.] The Contractor shall record all miscellaneous work in the CMMS, and record hours of labor expended. [Note: Miscellaneous work hours may not be rolled over or accumulated month-to-month.]

3.1.4 EQUIPMENT INVENTORY:

3.1.4.1 INITIAL EQUIPMENT INVENTORY: At the initiation of the contract, the Contractor shall establish the existing equipment inventory for all buildings listed in paragraph 2.3. Equipment inventories shall be entered into the CMMS. The equipment inventory shall consist of: (1) equipment of types that requires maintenance or certifications pursuant to the Original Equipment Manufacturer (OEM) Standards or applicable code requirements,

(2) equipment which is operated through a sequence of operations, (3) electronic controllers and network devices,

(4) sensors, (5) sensors owned by tenant agencies, if applicable.

3.1.4.2 EQUIPMENT INVENTORY MAINTENANCE: On a continual basis throughout the life of the contract, the Contractor shall maintain and update the existing equipment inventory for all buildings listed in paragraph 2.3. Any equipment labeling (RFID, bar codes, etc.) shall be updated as necessary and shall be kept fully functional at all times. The equipment inventory shall consist of the same items (1) through (5) as listed in paragraph 3.1.4.1 The Contractor shall:

a. Update equipment data in the CMMS when equipment is added, removed, or retrofitted as part of a project, or discovered by DMEA or the Contractor. A summary of any updates shall be included in succeeding monthly reports. [Note: This may include manual data entry into the CMMS or use of a hand-held scanner or phone to update the inventory.] Equipment inventory updates to the CMMS shall be completed utilizing the standard data categories. [Note: The standard categories contains the following equipment data:

Equipment ID, Equipment Type, Equipment Description, Asset Identification Code, Manufacturer, Model Number, Serial Number, Equipment Status, Building Number, and Location.]

b. Review and update equipment records including asset information, maintenance records and preventive maintenance records any time maintenance is performed on a piece of equipment. This may include manual data entry into the CMMS and/or use of an approved electronic device to update the inventory.

c. The equipment inventory shall be reviewed by the Contractor no less than annually for accuracy and for compliance. [Note: This annual review will be approved by the Contract Officer (CO) or designee by sending an electronic copy of the equipment inventory, as well as any changes to the preventative maintenance schedule, to the CO or designee. If no changes have been made, the Contractor may submit correspondence stating that no changes to the building’s inventory have been made for the past twelve (12) months.]

c. Conduct an inventory review during the last three (3) months of the contract, but prior to the expiration date of the contract. [Note: The inventory will be checked for completeness, accuracy and for compliance by the CO or the designee.]

The Contractor may request equitable adjustment pertaining to physical changes in building equipment submitted to the CO or designee. No adjustments may be made in arrears, i.e. for maintenance that has already been performed;

the Contractor shall perform maintenance or repairs on new equipment upon the permission of the CO or designee.

3.1.4.3 SERVICE REPORTS: The Contractor shall document preventive and corrective maintenance actions immediately upon completion of each task in the CMMS. The Contractor shall upload any service reports provided by subcontractors within seven (7) working days of each preventative or corrective maintenance action. The report shall include notification of items serviced, any deficiencies identified and any further repairs required. (CDRL 135).

3.2 GENERAL REPAIRS: The Contractor shall perform reimbursable and non-reimbursable repairs as described in this document. Repairs are handled on a shared liability basis (See shared liability math example in paragraph

3.2.3.1 Repair Shared Liability Example). Relatively small value repairs (non-reimbursable repairs) are the responsibility of the Contractor in their entirety, and larger repairs (reimbursable repairs) shall be approved and funded by the Government for the cost amount above the Contractor’s repair threshold. [Note: Typically, all repairs begin as non-reimbursable repairs and if the parts and materials cause the cost to exceed the repair threshold, the repair becomes a reimbursable repair.] The Contractor shall be liable for the full cost of any repair that becomes necessary due to negligence of the Contractor. No mark-up or coefficient shall be applied to any labor costs, parts, materials, or supplies.

3.2.1 REPAIR COST CALCULATING: Repairs shall be identified as single incident of a component or a system, not an accumulation of repairs (bundling), [Note: For example, a single incident, such as pipes freezing overnight, causing several valves to leak at once may be considered a single repair. However, waiting to repair a valve in a system until several other components of the same system require repair is not acceptable – each component must be considered a single repair for cost calculation purposes.]

Repair cost calculation shall include only parts and materials and any approved subcontracting costs. Consumable parts and materials shall not be calculated as part of the Contractor’s repair parts and material costs if these consumables would be replaced during the course of normal preventative maintenance. Labor costs shall be calculated as follows:

(1) where such employees perform the repair during their regular shifts and the Contractor does not incur additional labor costs to make the repair, the value of the labor for this purpose is $0.

(2) where such employees are authorized and paid to work additional hours for the purpose of making the repair, the value of the labor is the Contractor's direct payroll cost for the labor (direct hourly pay plus cost of fringe benefits). No other overhead or profit markups may be applied. The hourly rates in the price schedule shall not be used for this purpose.

If additional or after-hours labor is required, the CO or designee must give approval prior to conducting the repair, if costs related to this labor will cause the total cost to exceed the threshold (after-hours emergency repairs excepted).

3.2.2 NON-REIMBURSABLE REPAIRS: A non-reimbursable repair is a repair requiring no more than $1, 000 in total costs. Non-reimbursable repairs are entirely the Contractor’s responsibility with no reimbursement from the Government. Non-reimbursable repairs shall be completed within 48 hours of identification of the problem unless an extension is approved by the CO or designee. The work order (WO) shall be put into a status field to indicate the nature of any delay, with appropriate remarks.

3.2.3 REIMBURSABLE REPAIRS: If a repair cost exceeds the non-reimbursable threshold established above and has been approved and verified by the CO or designee, it becomes a reimbursable repair. Reimbursable repairs are reimbursable to the Contractor, once approved by the CO or designee, for the portion (shared liability) of the cost exceeding the non-reimbursable threshold of $1,000 (See repair shared liability example in paragraph 3.2.3.1below).

3.2.3.1 REPAIR SHARED LIABILTIY EXAMPLE: In this example, assume the non-reimbursable repair threshold is $1,000.00. A repair is identified and estimated by the Contractor to cost $3,200.00 for repair parts and materials only. The CO or their designee will verify and approve both the need for the repair and the $3,200.00 estimated cost of repair parts and materials. In this example, the Contractor will pay the first $1,000.00 of the repair and DMEA will pay the remaining $2,200.00.

$3,200.00 (Total estimated approved cost for repair parts and materials to complete repair)

- $1,000.00 (Contractors shared liability amount to be subtracted [the non-reimbursable threshold]) $2,200.00 (Total to be paid by DMEA to the Contractor for the repair)

The required completion date for reimbursable repairs shall be established when the CO or their designee approves the work, as mutually agreed upon by the CO or their designee and the Contractor. The Contractor shall attempt to complete work as promptly as feasible. Immediately upon identification of a reimbursable repair, the Contractor shall create a work order in the CMMS and defer it by putting it in a “hold” status.

3.2.3.2 WORK ORDER REQUIRMENTS: The contractor shall provide system modifications/additions on a Firm Fixed Price (FFP) or Time & Materials (T&M) basis as and when requested by providing a quote (including a breakdown for labor hours by skill and for material). Work will be done when authorized by the Contracting Officer Representative (COR) or Contracting Officer (CO).

3.3 MECHANICAL SYSTEMS: The contractor shall maintain the proper operation of the DMEA Mechanical Systems and associated components, controls and water systems by accomplishing preventative maintenance (PM) and corrective maintenance in accordance with the Original Equipment Manufacturer (OEM) specifications and/or the attached Technical Exhibit 1 and 2. The contractor will keep all mission critical mechanical systems operating properly 24-hours a day, 365-days a year to minimize the impact of equipment failure on the facility.

3.3.1 FREQUENCIES: The contractor shall perform daily, weekly, monthly, quarterly, semi-annual and annual preventative maintenance on all mechanical systems and associated individual components, controls and water systems. The contractor shall maintain the DMEA mechanical systems equipment on these exhibit(s) in accordance with the OEM’s specifications except that replacement/inspection frequencies listed in Technical Exhibits 1 & 2 take precedence over the OEM listed frequencies.

3.3.3 WATER TREATMENT SYSTEM: The contractor shall implement and provide an effective water treatment system to maintain all open and closed loop systems (e.g. boilers/chillers, piping and components) to be free of scale, biological contamination and corrosion. The contractor shall keep Mechanical System water properly treated to ensure the health of DMEA employees and contractor staff is not negatively impacted by exposure to Mechanical Systems water or mists. Contractor to conduct service visits as often as necessary, but no less than monthly, to properly maintain systems.

3.3.4 SYSTEM INSPECTIONS AND CONSUMABLES: The contractor shall replace consumable items and perform PM actions based on the equipment listed in Technical Exhibit(s) 1-3. PM actions include but are not limited to: checking with DMEA Facility Staff regarding any issues with the unit that have developed since the last

PM, replacing belts; properly tensioning belts; greasing bearings/motors/pumps/fans equipped with zerk fittings;

inspecting for proper operation and condition of the equipment; checking pulley alignments; properly tightening loose bolts, nuts and screws; inspecting and tightening/replacing loose electrical connections; cleaning/replacing electrical enclosure air filters and screens, checking and cleaning coil condensation drains; checking that equipment panels, doors and seals/gaskets are in good condition, in place and secure; checking controls operation and manual overrides; checking and adjusting automatic valves; checking, adjusting and lubricating dampers on air handlers and exhaust back flow dampers; checking Variable Frequency Drive (VFD) operation, motor rotation and cleaning or replacing their enclosures’ supply and exhaust dust filters; checking for unusual noises, vibration and wear;

adjusting control’s time settings and safety control set points (freeze protection); cleaning out dust and debris for inside equipment and enclosures; cleaning area around air inlets and filter boxes, cleaning condensate pans and drains, inspecting and, if required, cleaning condensate drain lines, performing water treatment on the closed loops and cooling towers and condenser loop, and making any needed controls adjustments needed for start and stop of daylight savings time, or resetting the correct time after power outages.

3.3.5 SPLIT SYSTEMS: For standalone air conditioners and split systems add: checking system pressures and temperatures; checking refrigerant charge; checking compressor oil level(s); inspecting starter; checking crankcase heater; visually inspecting for refrigerant and oil leaks, cleaning coils, cleaning screen filters, and changing remote batteries.

3.3.6 BOILERS: Boilers shall have an annual emissions test conducted meeting the Sacramento Metropolitan Air Quality Management District (SMAQMD) Rule 411 criteria using calibrated test equipment and shall adjust boiler air/fuel mixture as needed, see Technical Exhibit 2. Provide certification of test equipment calibration and boiler test results as part of the service visit report.

3.3.7 CHILLERS: Punching/cleaning of the chiller tubes are included as part of PM for all chillers. DMEA Facility Representative shall be present before and after PM to observe the condition of the tubes and the end bell, see Technical Exhibit 2.

3.3.8 AIR & WATER FILTERS: The contractor shall perform air filter replacement on all air handlers and water filter replacement on the process chilled water skids in accordance with (IAW) the frequency and filter sizes identified in Technical Exhibit 3. The High Efficiency Particulate Air (HEPA) 99.97% filters identified on Technical Exhibit 3 shall be “high capacity” rated for the flow rate of the specific air handler:

a. ARMS 1 and 2 Make-up Air Units (MAU 1 & 2) are 12,000 Cubic Feet per Minute (CFM) each

b. ARMS 3 (MAU 3) is 8,000 CFM total

c. ARMS 4 (MAU 4) is 3,500 CFM

Replacement air filters are included as part of PM for the CACs, VFDs and BMS control panels. Filter and coil cleaning of mini-split systems are also included under this PWS.

3.3.9 MAINTENANCE SCHEDULE: The Contractor shall work with DMEA to provide updated PM schedule (Technical Exhibit 1, 2 and 3) for the equipment identified within two (2) weeks after award of contract.

Contractor’s maintenance schedule shall indicate daily, weekly, monthly, quarterly, semi-annual and annual maintenance. All critical PM work shall be scheduled on “DMEA Clean Rooms Maintenance Friday(s)” (every other Friday) and scheduled with the COR at least 2-weeks in advance.

3.3.10 TECHNICIAN QUALIFICATIONS: All contractor service technicians shall have a minimum of 5 years’ experience directly servicing support equipment systems described in Technical Exhibit 1 and 2.

3.4 COMPRESSED AIR AND VACUUM SYSTEMS: The contractor shall maintain the proper operation of the Compressed Air and Vacuum Systems and their associated components and controls by accomplishing preventative maintenance (PM) and corrective maintenance in accordance with the Original Equipment Manufacturer (OEM) specifications and/or Technical Exhibits 4 & 5. The Contractor shall provide continuous operation compliant with International Organization for Standardization (ISO) 8573-1, Class 1. The contractor shall maintain the Compressed Air Systems to provide 110 psi compressed air at -70° C (-100° F) maximum and -96° C (-140° F) minimum dew point and Vacuum System to provide 25 to 30 inches of mercury (in.-Hg) vacuum. The mission critical Compressed Air and Vacuum Systems must meet these standards 24-hours a day, 365-days a year.

3.4.1 EQUIPMENT COVERED: See the Technical Exhibit 6 for the complete list of covered equipment. The contractor shall maintain the Compressed Air and Vacuum Systems equipment in accordance with the OEM’s specifications, except replacement/inspection frequencies listed in the Technical Exhibit 4 and 5 take precedence over the OEM listed frequencies.

3.4.2 MAINTENANCE SCHEDULE: The Contractor shall work with DMEA to provide updated PM schedule (Technical Exhibit 4 and Exhibit 5) for the equipment identified within two (2) weeks after award of contract.

Contractor’s maintenance schedule shall indicate daily, weekly, monthly, quarterly, semi-annual and annual maintenance. All PM work shall be scheduled on “DMEA Clean Rooms Maintenance Friday(s)” (every other Friday) and scheduled with the COR at least 2-weeks in advance. The contractor shall perform Compressed Air and Vacuum systems maintenance without shutdowns using the built-in system redundancy to the maximum extent possible.

3.4.3 TECHNICIAN QUALIFICATIONS: All contractor service technicians shall have a minimum of 5 years’ experience directly servicing Kobelco air compressors, Gardner Denver desiccant dryers, Airtech vacuum systems and support equipment systems described in Technical Exhibit 4 and 5.

3.5 ELECTRICAL SYSTEMS: The contractor shall maintain the electrical systems by performing a variety of electrical trade functions such as installation, maintenance, or repair of equipment for the generation, distribution, or utilization of electric energy. This work involves but is not limited to installing or repairing any of a variety of electrical equipment such as transformers, switchboards, controllers, circuit breakers, motors, heating units, conduit systems, switches, outlets or other equipment. The contractor will be required to work from drawings, layouts, installation and serve manuals and other specifications.

3.5.1 MAINTENANCE/INSPECTION: The contractor shall develop and implement a preventive maintenance program for the electrical system in accordance with NFPA 70E and UFC 3-560-1 within two (2) weeks after award of contract. Contractor’s maintenance schedule shall indicate daily, weekly, monthly, quarterly, semi-annual and annual maintenance. All critical PM work shall be scheduled on “DMEA Clean Rooms Maintenance Friday(s)” (every other Friday) and scheduled with the COR at least 2-weeks in advance.

3.5.2 BULB REPLACMENT PROGRAM: The contractor shall develop and implement a bulb replacement program for all lamps within the DMEA Campus including but not limited to office space, laboratories, clean room and exterior fixtures. This program shall include but not limited to replacement of ballast, diffusers, lens covers and emergency lights.

3.5.3 TROUBLESHOOTING: The contractor will locate and diagnose trouble in the electrical system or equipment; working standard computations relating to load requirements of wiring or electrical equipment; and using a variety of electrician's hand tools and measuring and testing instruments.

3.5.4 TECHNICIAN QUALIFICATIONS: All contractor service technicians shall have a minimum of 10 years’ experience directly servicing support equipment systems.

3.6 BACKUP GENERATORS: The contractor shall maintain the proper operation of the DMEA Backup Generator and Automatic Transfer Switch (ATS) and all the associated components and controls by accomplishing preventative maintenance (PM) and corrective maintenance in accordance with the Original Equipment Manufacturer (OEM) specifications and/or Technical Exhibit 8. The contractor shall keep all mission critical generator systems operating properly 24-hours a day, 365-days a year to minimize the impact of equipment failure on the facility.

3.6.1 EQUIPMENT COVERED: Building 1 has a one megawatt (MW) natural gas powered G3516G Caterpillar generator in an enclosure and two load transfer switches via a Zenith Controls Inc. ZTS series Automatic Transfer Switch (ATS) with a MX200 Microprocessor Controller and one ASCO Power ATS.

3.6.2 PREVENTIVE MAINTENANCE: The Contractor shall perform PM in accordance with the manufacturer’s service requirements. The Contractor shall start and run the generator to confirm the unit is operating per manufacturer’s specification as part of PM Service. The Contractor shall coordinate “transfer switching” with the COR. The Contractor shall conduct oil analysis (identifying the condition of the oil and wear metals), coolant analysis (showing condition of coolant) at least annually. Copies of laboratory reports (fluid evaluation) shall be sent to DMEA for review within fifteen (15) working days of completed service. The service reports shall include any recommendations for additional remedial maintenance and a quote for that additional maintenance. (CDRL 148)

3.6.3 RESISTIVE LOAD BANK TEST: The contractor shall perform a minimum two-hour load bank test annually on the Caterpillar generator. This test shall help prevent a condition known as “wet stacking”, which is the presence of carbon or unburned fuel in the exhaust system. The load bank test must comply with Sacramento Metropolitan Air Quality Management District’s Permit to Operate. The load bank test shall apply increasing resistive loads up to and including one (1) (MW) to verify the DMEA natural gas system can support full load operation. The DMEA facility staff shall witness the load bank runs. (NOTE: RESISTIVE LOAD BANK EQUIPMENT NOT ABLE TO

SUPPORT UP TO ONE (1) MW RESISTIVE LOADS ARE NOT ACCEPTABLE AND WILL NOT BE

ALLOWED ON-SITE.) The contractor shall provide results of the load bank test. (CDRL 148)

3.6.4 PERMITS: Sacramento Metropolitan Air Quality Management District (SMAQMD) permits cover the generator and generator’s operations and must be in accordance with the permit conditions, to include recording run time for maintenance and power outages. Copies of the air permits shall be provided by DMEA. The contractor shall provide the COR the generator run time information immediately upon completion of the maintenance for COR recording in the DMEA air permit database. The generator runtime notification shall be submitted to the COR within 24 hours of operating a generator and must be submitted via email or any other form of written documentation.

3.6.5 SCHEDULE: The Contractor shall provide DMEA with a PM schedule within two (2) weeks after award of contract. All PM work must be scheduled with DMEA a minimum of five working days in advance of starting work to ensure there are no conflicts (e.g. time, visitors, etc.)

3.6.6 TECHNICIAN QUALIFICATIONS: Contractor service technicians shall have a minimum of 5 years’ experience directly servicing support equipment systems.

3.7 PLUMBING AND PIPE FITTING:

3.7.1 PLUMBING: The contractor shall perform plumbing maintenance by assembling, installing and repairing pipes, fittings and fixtures of heating, water, and drainage systems, according to specifications and plumbing codes.

The contractor will need to review building plans and working drawings to determine work required and sequence of installations. Inspects structure to ascertain obstructions to be avoided to prevent weakening of structure resulting from installation of pipe. Cuts and threads pipe, using pipe cutters, cutting torch, and pipe-threading machine.

Assembles and installs valves, pipe fittings, and pipes composed of metals, such as iron, steel, brass and lead, and nonmetals, such as vitrified clay, and plastic, using hand tools and power tools. Joins pipe by use of screws, bolts, fittings, solder, plastic solvent, and calks joints. Fills pipe system with water or air and reads pressure gauges to determine whether system is leaking. Installs and repairs plumbing fixtures, such as sinks, toilets, urinals, showers, water heaters, hot water tanks, garbage disposal units, dishwashers, and water softeners. Repairs and maintains plumbing by replacing washers in leaky faucets, mending burst pipes, and opening clogged drains.

3.7.2 PIPE FITTING: The contractor shall perform pipe fitting maintenance by installing or repairing water, steam, gas or other types of pipe and pipefittings. This work involves but is not limited to laying out work and measuring to locate position of pipe from drawings or other written specifications; cutting various sizes of pipe to correct lengths with chisel and hammer, oxyacetylene torch or pipe-cutting machines; threading pipe with stocks and dies, bending pipe by hand-driven or power-driven machines; assembling pipe with couplings and fastening pipe to hangers;

specialty gas orbital welding. The contractor shall make standard shop computations relating to pressures, flow and size of pipe required and making standard tests to determine whether finished pipes meet specifications.

3.8 COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM (CMMS) ACQUISITION:

The contractor shall provide technical support to the DMEA Facility Management (FM) and the Information Technology (IT) Teams to acquire a CMMS. The contractor shall evaluate, implement, test, train, populate and maintain the CMMS.

3.8.1 PERFORMANCE REQUIREMENTS: The contractor shall provide input, advice, and recommendations to the FM and IT Teams formed to provide expeditious resolution or mitigation of technical issues and risks for a CMMS. The contractor shall provide production, deployment, and logistics strategies for the CMMS. The contractor shall provide all labor and other services necessary to perform program management of technical activities related to acquiring the CMMS.

3.8.2 GENERAL REQUIREMTNS: The contractor shall provide at minimum five (5) concurrent licenses/subscriptions (NOT named user). The licenses/subscriptions will be the property of the DMEA and all the data stored within the system shall be the property of DMEA.

3.8.3 ASSET MANAGEMENT: The contractor’s proposed solution shall include the following items within the asset management module or integrated as part of the entire system:

a) Tracking equipment information

b) Saving work orders to equipment history

c) Tracking cost and repair information on component level

d) Corrective maintenance management

e) Bill of materials for each piece of equipment

f) User defined screens for storing additional information about equipment

3.8.4 WORK ORDER MANAGEMENT: The contractor’s proposed solution shall include the following items within the work order management module or integrated as part of the entire system:

a) Tracking planned and actual labor

b) Tracking planned and actual materials

c) Sortable work order backlog

d) Resourcing work orders to technicians

e) Managing work order status

f) Managing work order for both internal staff and external request for contracted support

3.8.5 PREVENTIVE MAINTENANCE: The contractor’s proposed solution shall include the following items within the preventive maintenance module or integrated as part of the entire system:

a) Creating Preventive Maintenance Programs

b) Scheduling maintenance based on calendar time

c) Scheduling maintenance based on meter reading

d) Manual scheduling

e) Forecasting labor, material and tool requirements

f) Combining due Preventive Maintenance

3.8.6 CORRECTIVE MAINTENANCE: The contractor’s proposed solution shall include the following items within the corrective maintenance module or integrated as part of the entire system:

a) Punch list management for equipment

b) Scheduling corrective maintenance

3.8.7 INVENTORY MANAGEMENT: The contractor’s proposed solution shall include the following items within the inventory management module or integrated as part of the entire system:

a) Tracking inventory on-hand

b) Tracking unit price information

c) Support for multiple locations

d) Support for location to location transfer

e) Generation of purchase orders

f) Integration with work orders for parts checkout, stock availability and materials costing

3.8.8 REPORTING: The contractor’s proposed solution shall include the following items within the reporting module or integrated as part of the entire system:

a) Predefined reports

b) Custom report editor

c) Maintenance budget reporting module

d) Tracking equipment downtime

3.8.9 PERFORMACNE KEY INDICATORS (PKI): The contractor’s proposed solution shall include the following PKI’s, but are not limited to:

a) Maintenance Backlog

b) Mean Time to Repair (MTTR)

c) Mean Time Between Failures (MTBF)

d) PM Compliance

e) Cost of Maintenance per Asset

3.8.10 SYSTEM CONFIGURATION AND REQUIREMENTS: Department of Defense (DoD) Information Technology (IT) must comply with Department of Defense Instruction (DODI) 8500.01, DODI 8510.1 and DODI

8550.01. These instructions apply to all DoD IT that receive, process, store, display, or transmit DoD information.

These technologies are broadly grouped as DoD IS, platform IT (PIT), IT services, and IT products (Example:

hardware, software, etc.). All DoD IT systems must comply with the following:

1. All applicable Security Requirements Guides (SRGs) / Security Technical Implementation Guides (STIGs)

a. Interested parties can obtain the applicable SRGs and STIGs from the Information Assurance

Support Environment (IASE) website. The unclassified website is http://iase.disa.mil

2. All applicable Risk Management Framework (RMF) security controls (similar to the FISMA and NIST

RMF processes)

3. Hardware and Software minimum requirements:

a. Servers – Microsoft Windows Server 2016 Operating System

b. Client Computers –Microsoft Windows 10 Operating System

4. Cloud Services - December 2011 Office of Management and Budget (OMB) Federal Risk and Authorization Management Program (FedRAMP) policy memo requires Federal departments and agencies to utilize FedRAMP approved Cloud Service Providers and Cloud Service Offering

a. A Cloud Service Provider (CSP) is an entity that offers one or more cloud services in one or more deployment models. Cloud service models include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). A CSP might leverage or outsource services of other organizations and other CSPs (e.g., placing certain servers or equipment in third party facilities such as data centers, carrier hotels / collocation facilities, and Internet Exchange Points (IXPs)). CSPs offering SaaS may leverage one or more third party CSO’s (i.e., for IaaS or PaaS) to build out a capability or offering

b. A Cloud Service Offering (CSO) is the actual IaaS/PaaS/SaaS solution available from a CSP

3.8.11 TRAINING: The contractor shall provide training to DMEA on the CMMS in two parts:

1. Part I – Initial training of the new installed software prior to configuration and implementation.

a. Super User

i. Available system configuration and customization features, including user defined fields, dashboards, operational alerts, etc.

ii. User Administration

iii. Field staff setup/entry

iv. Asset management (adding new assets, setting up schedules, updating asset information, updating location information, etc.)

v. Asset tree hierarchy management

vi. PM and WO entry, generation, scheduling, assignment, etc.

vii. Uploading documents, photos, drawings, etc. to the system and linking to assets or asset types as applicable

viii. Map/Geographic Information System (GIS) features

ix. Graphical and analytical features

x. Report generation, custom development, and scheduling

xi. Mobile applications Note: It is intended that Super Users will assist with system testing.

2. Part II – Training to implement the configured solution

a. End User

i. PMs and WOs

ii. Uploading documents, photos, drawings, etc. to the system and linking to assets or asset types as applicable

iii. Map/GIS features

iv. Report generation

v. Mobile applications

3.8.12 TECHNICAL SUPPORT AND MAINTENANCE: The Contractor shall provide technical support and maintenance for the proposed solution including, but not limited to the following:

a) Technical support at a minimum Monday – Friday from 7:00am to 6:00pm Pacific Time.

b) Technical support shall include unlimited incidents.

c) Technical support shall be available both by telephone and online.

d) Technical support shall be provided within mutually acceptable response times based on issue severity.

e) The Contractor shall develop and deploy patches/bug fixes as required based on a standard maintenance schedule communicated in advance to DMEA and only after approval for the IT Team.

f) The Contractor shall notify DMEA at least five (5) business days in advance of deploying any service impacting modifications (excluding emergency patches/fixes).

g) The Contractor shall notify DMEA at least five (5) business days in advance of its intent to release any major improvements or enhancements to the System and include a description of the intended improvements or enhancements.

4.0 POINTS OF CONTACT:

Contracting Officer’s Representative (COR) Mr. Raymond Moya, DMEA/MEDA Address: 4234 54th Street McClellan, CA 95652-2100

Voice: (916) 999-3352

E-Mail: raymond.moya@dmea.osd.mil

Project Engineer Contracting Officer’s Representative (COR)Mr. Scott Ryan, DMEA/MEDA Address: 4234 54th Street McClellan, CA 95652-2100

Voice: (916) 999-2990

E-Mail: scott.ryan@dmea.osd.mil