HQ003424R0157_Transcription Services_QA.pdf

HQ003424R0157 - Transcription Services for DoD OIG

Solicitation Section Question Answer

N/A Is this a new requirement? No, this is not a new requirement.

N/A Who is the current incumbent?

Free State Reporting, Inc. -

HE125419D9000

N/A Are offshore vendors allowed to bid/perform this work?

Offshore vendors are not allowed to bid/perform on this work

PWS Section 5.1.1, pg

Clarification requested: The RFP call for 23 lines per page, however, page 2 of the sample transcript shows 25 lines and page 3 shows 26 lines.

The minimum lines per page in the RFP is 23; so 25 or 26 lines is acceptable.

PWS Section 5.1.1, pg

By verbatim, to you mean ums and ahs, et cetera, must be included?

Yes, for example Uh-huh [affirmative response] or Uh, uh [negative response] as these are used as answers to questions in an interview.

"Instruction to Offerors" Volume I - Technical (Factor I), pg. 37

What do you mean by "link evidence of prior experce to the performance requirements…" on page 37?

This means to relate your prior experience specifically to the requiments listed in the PWS.

PWS Section 5.1, pg 11

Can you explain what controlled versus uncontrolled means in further detail?

As outlined in PWS 5.1 Transcription Services, “The contractor will have the capability to transfer audio recordings recorded in controlled and uncontrolled (where the ambient sounds fluctuate so as to make the material more difficult to transcribe) environments as requested."

The majority of our transcripts are controlled meaning they are audio files from interviews conducted in a conference or meeting room (controlled setting). Some of the audio files may have been interviews conducted outside or in a setting where it is possible that ambient sounds fluctuate and may make the material more difficult to transcribe.

In the past, we have experienced a higher per page price for uncontrolled transcripts. This is understood to be standard industry terminology for these environments.

Questions and Answers

PWS Section 5.1.1, pg

Are you asking for lines or number documents?

Standard industry practice is to bill per page – as to the specific spacing, lines per page and numbering on the left side of the pages, all that is outlined in PWS Section 5.1.1 Transcripton Format.

"Evaluation" Basis of Award, pg 38

How many awards does DoD OIG plan to make?

"The Government intends to evaluate quotes and issue a single Firm-Fixed- Price (FFP), Indefinite-Delivery Indefinite-Quantity (IDIQ)..."

N/A What is the estimated volume of analog audio recordings?

It varies, but typical volume is from 3500-4500 minutes per month which equates to roughly 2400-3000 pages per month.

PWS Section 5.1., pg 11 In what form are the analog recordings (e.g. cassette tages, etc.)?

Audio recordings are saved as an MP3 file using a Digital Voice Recorder.

Instruction to Offerors Volume I - Technical (Factor I), pg. 36

Can past performance performed as a subcontractor be considered?

You can submit prior experience examples (Factor 1) where your performace responsibility was as a subcontractor, however, you cannot use those examples for Factor 2 to be considered under Past Performance.