HQ003424R0157 Amendment 0001_Transcription Services.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as p rovid ed herein, all terms and cond itions o f th e document referenced in Item 9A o r 10 A, as hereto fore chang ed , remains un ch an ged and in full force and effect.

15A. NAME AND T IT LE OF SIGNER (T ype or print )

30-105-04EXCEP TION T O SF 30

AP PROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) P rescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to update language in the "Instructions to Offerors." The due date f or proposals have been extended by one day.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 4

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 27-Mar-2024

16B. UNITED STAT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Cont ract ing Officer)(Signat ure of person a ut horized t o sign)

8. NAME AND ADDRESS OF CONT RACT OR (No., St reet , County, Sta te and Zip Code) X HQ003424R0157

X 9B. DATED (SEE IT EM 11)

20-Mar-2024

10B. DATED (SEE IT EM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS IT EM ONLY AP PLIES TO AMENDMENT S OF SOLICITAT IONS

X Th e ab ove n umbered solicitation is amend ed as set forth in Item 1 4. Th e hou r and date sp ecified for receipt o f Offer X is extend ed , is not extended.

Offer mu st ackn owled ge receipt of this amen dment p rior to the h our an d d ate specified in the solicitation or as amen ded b y o ne of the following method s:

(a) By completing Items 8 and 15 , and returnin g co pies of the amen dment; (b ) By ackn owled ging receipt of this amen dment o n each copy of the o ffer sub mitted ;

o r (c) By separate letter o r teleg ram wh ich includ es a reference to th e so licitation and amend men t nu mbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtu e of this amen dment y ou desire to change an offer already su bmitted, su ch change may be made by teleg ram or letter, p rovid ed each telegram o r letter mak es reference to th e so licitation and this amen dment, an d is receiv ed prio r to the op en ing hou r and date sp ecified.

12. ACCOUNTING AND AP PROP RIATION DATA (If required)

13. THIS ITEM AP PLIES ONLY T O MODIFICATIONS OF CONT RACT S/ORDERS.

IT MODIFIES T HE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED P URSUANT T O: (Spec ify aut horit y) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN T HE

CONT RACT ORDER NO. IN ITEM 10A.

B. T HE ABOVE NUMBERED CO NTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office , appropria tion dat e, et c.) SET FORT H IN ITEM 14, PURSUANT TO T HE AUT HORITY OF FAR 43.103(B).

C. T HIS SU PP LEMENTAL AGREEMENT IS ENT ERED INTO PURSUANT TO AUT HORITY OF:

D. OT HER (Specify type of modificat ion and aut horit y)

E. IMP ORTANT: Contrac tor is not, is required t o sign this document and re turn copies to t he issuing office.

14. DESCRIP TION OF AMENDMENT/MODIFICATION (Organize d by UCF sec tion headings, inc luding solic ita tion/contrac t subject mat t er whe re feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If app licable)

6. ISSUED BY

3. EFFECTIVE DATE

27-Mar-2024

CODE

WHS - ACQUISITION DIRECTORAT E

4800 M ARK CENTER DRIVE, SUIT E 09F09

ALEXANDRIA VA 22350-0002

HQ0034 7 . ADMINISTERED BY (If o ther than item 6)

4 . REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HQ003424R0157

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 02-Apr-2024 10:00 AM to 03-Apr-2024 10:00 AM.

The following have been modified:

52.212-1 ADDENDUM

52.212-1 ADDENDUM – INSTRUCTIONS TO OFFERORS - - COMMERCIAL ITEMS

1. General

a. Addendum to Paragraph (c), Period for acceptance of offers: Paragraph (c) is changed to read as follows: The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the proposal(s) due date, unless another time period is specified in an amendment to the solicitation.

b. Addendum to Paragraph (e), Multiple offers. Paragraph (e) is changed to read as follows:

Multiple quotes presenting alternative terms and conditions will NOT be considered.

c. Addendum to Paragraph (l), Debriefing. Paragraph (l) is changed to read as follows: The Offeror is reminded that the Government reserves the right to award this effort based on the initial proposal without discussions. The Contracting Officer (KO) shall provide a brief explanation of the basis for the contract award decision in accordance with FAR 13.106-3(d) Request for information and FAR 15.503(b)(2), Post Award notices.

d. Addendum to Paragraph (b), Submission of Offers: In addition to those requirements as stated in paragraph (b), the following instructions are added and shall apply to the submission requirements in response to this solicitation:

2. Offeror Structure, Content and Additional Instructions

a. General Guidance: This section provides general guidance for preparing a proposal as well as specific instructions on the format and content of the proposal. The Offeror’s proposal must include all data and information requested by the Request for Proposal (RFP) and must be submitted in accordance with these instructions.

b. Point of Contact (POC): The KO and the Contract Specialist (CS) are the sole points of contact for this procurement. Offerors should address any questions or concerns to the KO and CS at the email address located below:

Contracting Officer Michele Maxwell michele.y.maxwell.civ@mail.mil

Contract Specialist LaTova Greene latova.j.greene.civ@mail.mil

c. Communications: Exchanges of information between the Government and Offerors will be controlled by the KO and CS. Questions/comments on the solicitation are due no later than 10:00am (EDT) on March 22, 2024. Questions submitted after the deadline may not be answered. Questions/comments will only be responded to if received via email to the KO and CS listed in the solicitation. No telephonic requests will be accepted.

d. Page Size and Format: page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two pages. Page size must be 8.5 x 11 inches. The technical and past performance volumes of the proposal are to be submitted as an MSWord or PDF document. Offerors must submit the price via MS Excel. The font size and type for proposal submission must be no smaller than 10 point Times New Roman (to include tables and graphs). The margins shall be 1 inch (all 4 sides). The Government is not responsible for correcting formulas in the Offeror’s price volume.

e. Page Limitations:

VOLUME TITLE PAGE LIMIT

I Factor I (Technical)

15 pages Factor II (Past Performance)

II Factor III (Price) No Page Limit (Excel spreadsheet provided)

f. Proposal Submission: Proposal Contents and Due Date. Proposals may only be submitted electronically via email to the Contract Specialist listed in the solicitation by the due date and time on the solicitation. Any proposal received after the exact time specified for receipt shall be treated as a late submission in accordance with Federal Acquisition Regulation (FAR) 52.215-1. Offerors shall submit their proposals with the subject line “RFP HQ0034-24-R- 0157.”

INTRODUCTORY INFORMATION

The following introductory information (introductory information page will not go toward page limits) must be included with Volume I and include the following:

a) RFP Number and Title

b) Name and address of Offeror

c) Name, telephone number & e-mail address of main point-of-contact

d) Date of submission

e) Cage Code and Unique Entity ID (UEI)

f) Size standard under NAICS 561410 – Document Preparation Services

g) Clear statement that the proposal is valid for a minimum of 60 days from the closing of the RFP

Acceptance of Terms and Conditions of the RFP Offerors shall include the signed 1449 and all amendments to accept all terms and conditions of the RFP. Offerors may submit a signed memo in lieu of the missing first page of the original solicitation.

VOLUME I – TECHNICAL (FACTOR I)

The Offeror’s Technical Proposal must address the following sections, each printed independently. A reading of these sections should leave an evaluator with a detailed understanding of the Offeror’s technical capacity for meeting all aspects of the technical requirements of the solicitation without having to search throughout the entire proposal to piece together the Offeror’s response. A poorly written response creates confusion for the evaluator and decreases the likelihood of an Offeror being deemed acceptable.

Transcription Approach: Offerors shall submit a response that clearly demonstrates its understanding of the process associated with the controlled and uncontrolled transcription services outlined in the PWS. The response should outline the Offeror’s process for receiving, transcribing, and returning all final deliverables to the Government. A flowchart or process guide can be provided to further demonstrate your process.

Prior Experience: Offerors shall describe a maximum of three (3) past projects similar in scope and complexity to the work described in the PWS. The Offeror must link evidence of prior experience to the performance requirements in the PWS. Offerors must clearly outline such experience in their proposal. All prior experience must have been completed or substantially completed within the past three (3) years of this RFP closing date. Offerors shall provide the following information in connection with each example of Prior Experience provided:

i. Name of Customer/Corporation

ii. Contract/task order/subcontract number

iii. Dollar value and type of contract, i.e. Firm Fixed Price, Cost Plus Fixed Fee, Labor Hour, etc.

iv. Period of Performance

v. State whether performance responsibility was as a Prime Contractor or as a Subcontractor and the percentage of work completed as a subcontractor

vi. Description of work performed

vii. Innovative and/or proactive approach executed by Offeror

VOLUME I – PAST PERFORMANCE (FACTOR II)

a) The Offeror shall provide phone number/email of the customer point of contact (POC) associated with the prior experience examples provided under Factor I-Prior Experience of the solicitation.

b) The Offeror shall submit Past Performance information where the Offeror or its subcontractors were listed as the Prime Contractor on the identified past performance. Past performance information from the Offeror or its subcontractors for which the Offeror or its subcontractors are not listed as a prime will not be considered relevant.

VOLUME II – PRICE (FACTOR III)

a) The Offerors prices must be complete and accurately reflect all aspects of the requirement.

b) Volume II shall be submitted using the Government provided Microsoft Excel worksheet labeled

“HQ0034-24-R-0157_ Price Guide.” Any other formats will not be accepted. The worksheet is designed to allow Offerors the ability to input their Unit Price for each CLIN in the RFP. The worksheet will automatically calculate the total price for each CLIN based on the maximums established in the RFP. The worksheet will also calculate a total price for each performance period. There is a second tab titled “Price Narrative” to allow the Offeror to provide any information on the price, including discounts offered.

c) The Offeror shall submit pricing for the base period and all option periods.

(End of Summary of Changes)