Residential Security QA_Amendment 0002.pdf

Question # Technical/Contract Reference Question Government Response

1 Technical General

Are all existing systems centralized into a command control monitoring station? Can you provide a sample of an existing system inventory?

No. All existing systems are not centralized into a command control monitoring station. No, the Government can not provide a sample of an existing system inventory.

2 Technical General Who is the present contractor providing the services now?

The incumbent vendor currently providing these services is

Ross Professional.

3 Technical General

Are all the Alarms and Video going to a central station now? If answer is yes, who is the company providing those services? Or does the DOD have their own Alarm monitoring and video monitoring?

No. All alarms and video are not going to a central station.

The DoD does not have its own Alarm monitoring and video monitoring.

4 Technical

PWS Section 1.6.7 Security

Requirements: The Contractor shall comply with all DoD security policies and procedures.

Required security procedures are in

Annex 0005. The contractor is responsible for ensuring all subcontractors comply with all DoD security requirements and procedures.

What is the level of CMMC compliance requirement?

Will the new systems have to be DISA and RMF compliant? Will the contractor provide a Cyber Security

Test for the new ESS Systems to be installed?

The level of CMMC compliance required is Level 3. No, the new systems do not have to be DISA and RMF compliant; however, there may be situtations where

ICD705 compliant equipment is required. Yes, the contractor will be required to provide a cyber security test for the new ESS Systems to be installed.

5 Technical

PWS Section 1.6.7.1 Operations

(OPSEC) and Information Security:

Operations security (OPSEC) requirements will be coordinated per Army Operations

Security requirements of this PWS.

Contractors must be able to provide

OPSEC assurances further described in this PWS and corresponding Contract

Data Requirements List

(CDRL).

Can you please clarify this statement?

Yes. Additional actions may be required in order to ensure

OPSEC of certain aspects of performace. For example, this could be utilization of code phrases, not including addresses of project locations on any documentation, utilizing DoD Secure Access File Exchange (Safe) to send documentation or password protecting documents, etc.

6 Technical

PWS Section 1.6.13 Contractor Travel:

Contractor personnel may be required to travel to locations outside the NCR during the performance of this contract.

The contractor will not be reimbursed for actual costs of travel.

Costs for travel outside the NCR shall be billed in accordance with FAR 31.205-46

“Travel Costs,” which shall be approved by the Contracting

Officer prior to any travel. Contractor travel costs shall not exceed the maximum per diem rates allowed at the time of travel consistent with the substantive provisions of the

Federal Travel Regulation and the limitation of funds specified in this

Are most of the residences in the DC Area? What other

Estates have residences to be secured and monitors and/or services?

Yes. Most of the residences are in the National Capital

Region (NCR); however, there will be a small number of projects in undetermined areas of the US.

7 Technical

PWS Section 5.3. Maintenance and

Repair Services Support:

The Contractor is required to perform maintenance and repair services on all systems and enhanced physical security measures utilized during the performance of the contract.

Who The Government reserves the right to cancel or reschedule maintenance requests at project locations for any reason without any additional cost to the Government. The

Government will provide advance notification of schedule change requests or cancellations.

Please provide information as to the age of the equipment installed? Provide us an average of the installations and who was the company that installed those security systems? Will the DOD provide the parts for the maintenance? Is there an inventory of the technologies installed? Where is the Monitoring Command Center for those installed sensors and cameras? Is the room where the

Command Center is well ventilated?

The Government can not release sensitive security information into the public domain pertaining to the age of the equipment installed, the location(s) for the Monitoring

Command Centers, or whether or not the room where the

Command Center is well ventilated. No, the DoD will not provide the parts for maintenance. In accordance with

PWS Section 4.1, the contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract. No, there is no inventory for technologies installed.

8 Technical

PWS Section 5.4. Site Survey Support:

Prior to any scheduled work on installations, removals or upgrades, the

Contractor shall conduct a site survey.

Contractor will utilize the site survey to assist with the determination of necessary equipment, personnel, or additional requirements to complete work requested by the requiring unit.

Please provide a list of the sites and its locations, as well as average age of the installed security systems?

The Government will not provide a list of the sites and its locations, as well as the average age of the installed security systems into the public domanin due to the sensitive security nature.

9 Contracts

Solicitation HQ0034-22-R-0244, Section

C. Pass/Fail Criteria (Volume II and III), Is this contract set aside for large business only, or can small business provide a proposal as well; considering that the small business will have partnerships with other

Business Partners?

No, this is not set aside for any size of business. This requirement is being solicited under full and open competition in accordance with section 52.212-1

ADDENDUM, 52.212 Instructions to Offeror-

Commercial Items (FEB 2010) "Addendum" of the solicitation. Large and small businesses may submit a proposal.

10 Contracts

HQ0034-22-R-0244 Amendment 0001, Pg. 1 - 1. Extend the Questions due date and time from Friday January 27, 2023 to

Friday February 10, 2023 at 3PM.

Would the government be willing to extend the deadline

(or grant an extension) for this submission? Based on the requirements outlined in the solicitation documents, we do not feel that we can submit a satisfactory proposal in the timeline provided.

Yes. Please reference SolicitationHQ0034-22-R-0244

Amendment 0002, which extends the receipt of proposals due date to March 1, 2023 at 3PM (EST).

Vendor Questions

11 Contracts Attachment 1 PWS - Residential

Servicies Battalion (CID)_Final

Can the government please confirm that the most current and up-to-date Performance Work Statement (PWS) is the

PDF file titled "Attachment 1 PWS - Residential Servicies

Battalion (CID)_Final", posted on 02/06/2023?

Please reference Attachment 1 - PWS Residential Services

Battalion (CID) Amendment 0002 for the most current and up-to-date PWS.

12 Contracts

Attachment 1 PWS - Residential

Servicies Battalion (CID)_Final, Pg. 21, Task ID 5.9 and Attachment 24 TO 1

PWS - Residential Servicies Battalion

(CID), Pg. 20, Task ID 5.9

In the PDF file titled "Attachment 24 TO 1 PWS -

Residential Servicies Battalion (CID)," there is an

Estimated Workload Data grid on page 20. This states that

Task ID 5.9 - Help Desk Monitoring - is estimated at

5,616 Hours. This estimate jumps to 50,000 Hours in the

PDF file titled "Attachment 1 PWS - Residential Servicies

Battalion (CID)_Final." Can the government please clarify the rationale behind the higher number? The other labor categories seem to have utilized a different calculation

(x5), but this line items appears to be an anomaly.

Yes. The rationale behind the higher number identified in the IDIQ PWS is that the IDIQ hours of 50,000 under

Task ID 5.9 is based on the total potential five year ordering period of the contract. The 5,616 hours identified in the Task Order PWS under Task ID 5.9 will be the total number of hours needed to fulfill Task Order 1.

13 Technical

Attachment 6 - Key Personnel

Qualification, Install Technician; PWS

TO-1 Section 1.6.11 Key Personnel, Install Technician, page 6

The minimum required qualifications for Installation

Technician mandate a "Certified Alarm Technician - Level

1" Certification. There are multiple industry associations, manufacturers, integrators and distributors that offer a certification by this name. Will any one do, or did the

Government have a specific one in mind? Will commensurate experience qualify instead?

The proposed candidate for Installation Technician must meet all minimum requirements identified in the PWS.

14 Contracts Solicitation HQ0034-22-R-0244, Section

A.1.6 Electronic Submission

We requested a PIEE logon on 24 January, it was not approved until 7 February. We were not able to see the solicitation documents until they were published on

SAM.Gov on 6 February. Given the complexity of the proposal effort, would the Government consider extending the proposal due date by one week to give us time to prepare an appropriate response?

Yes. Please reference SolicitationHQ0034-22-R-0244

Amendment 0002, which extends the receipt of proposals due date to March 1, 2023 at 3PM (EST).

15 Technical

PWS Section 5.7 Removal and

Restoration Support; PWS, Technical

Exhibit 3 - Estimated Workload Data, Please confirm the LCAT for Restoration Technician should encompass all trade categories identified in the

PWS for restoration and hardening work (i.e., drywall, plywood, insulation, doors).

Confirmed. The Restoration Technician should encompass all trade categories identified in the PWS for restoration and hardening work to include a variety of restorative techniques.

16 Technical

PWS Section 5.7 Removal and

Restoration Support; PWS, Technical

Exhibit 3 - Estimated Workload Data, Should we assume that this LCAT will encompass ancillary finish work that is not specifically identified in the

PWS but will likely be required (i.e., painting, flooring).

Yes. This LCAT will encompass ancillary finish work to include touch up painting and flooring repair.

17 Technical

PWS Section 5.7 Removal and

Restoration Support; PWS, Technical

Exhibit 3 - Estimated Workload Data, If we assume this LCAT should include ancillary trade work how far do, we want to take that? Without specific scopes of work, we don’t know if we need wallpaper, plaster, trim work, etc. Do you feel that these could be accounted for later if/when these are identified as requirements based on future site surveys?

Yes. Please reference PWS Section 5.7, which indicates that the Contractor will conduct a site survey to determine the restorative efforts required.

18 Technical

PWS Section 5.7 Removal and

Restoration Support; PWS, Technical

Exhibit 3 - Estimated Workload Data, There are references in the PWS to hardening and blast mitigations, but no specifics; like question #3 should we assume that these requirements will be further specified later, and costs accounted for at that time?

Yes. Please reference PWS Section 5.7, which indicates that the Contractor will conduct a site survey to determine the restorative efforts required.

19 Technical PWS Section 5.2 Program Management

Support, 2nd bullet, page 13

The PWS references receiving approval through local jurisdiction(s) for modifications – will the Solutions

Architect be responsible for design required for submission to local AHJ?

Yes, the the Solutions Architect will be responsible for the design required for submission to local AHJ.

20 Technical General

Will the government be responsible for providing network and/or POTS communications into the residence from the street?

Yes, the Government will be responsible for providing network and/or POTS communications into the residence from the street.

21 Contracts PWS Section 1.6.11 Key Personnel, Senior Technician

Key personnel – under the Minimum Qualifications Senior

Technician it states a total of 10 years Technical

Experience with a minimum of 4 years of experience in security system design and engineering/complex integrated security systems. Bachelor’s degree in software engineering, engineering, electronics technology, civil engineering technology, mechanical engineering technology, or electrical engineering. Does the government mean to state that the key personnel can have either the years’ experience or the degree to qualify?

No. The proposed candidate must meet all minimum qualifications listed under PWS Section 1.6.11 Key

Personnel.

22 Contracts Attachment 5 Pricing Matrix Will the government adjust the pricing templates period of performance dates to align with the current year.

Yes. Please see Attachment 5 - Pricing Matrix

Admendment 0002

23 Contracts General What method for escalation of labor prices over the five years period of performance?

Vendors should formulate their own method for escalation of labor prices over the five (5) year ordering period of the contract.

24 Contracts

Solicitation HQ0034-22-R-0244, Section

C. Pass/Fail Criteria (Volume II and III), Do we need letters of commitment from current employes of the contractor?

Yes. In accordance with solicitation FAR 52.212-1

Instructions to Offerors-Commerical Items (FEB2012)

"ADDENDUM", the Offeror shall submit Letters of

Commitment for all proposed Key Personnel.

25 Contracts Attachment 2 Past Performance

Questionnaire

Past performance questionnaire states that it is due NLT

April 30, 2021 @ 3PM EST, when is the past performance questionnaire due?

The past performance questionaire is due with the proposal. Please reference SolicitationHQ0034-22-R-

0244 Amendment 0002, which extends the receipt of proposals due date to March 1, 2023 at 3PM (EST).

Please reference Attachment 2 - Past Performance

Questionnaire Amendment 0002.

26 Contracts Attachment 5 Pricing Matrix

The pricing model does not appear to be functional with formulas. Please provide an Updated pricing model with functional formulas used for evaluation.

Please see Attachment 5 Pricing Matrix Admendment

0002.

27 Contracts General Please provide attachment 21.

Please reference the solicitation and all attachments available electronically via PIEE.

28 Contracts Solicitation HQ0034-22-R-0244

Exhibit/Attachment Table of Contents

Is there a separate performance work statement for task order. Attachment 1 and attachment 24 performance work statements reads the same?

Yes. Please see Attachment 24 TO1 PWS Residential

Servicies Battalion (CID). Please reference the solicitation and all attachments available electronically via

Procurement Integrated Enterprise Environment (PIEE) at https://piee.eb.mil.

29 Technical PWS Section 1.6.8.2; PWS Section 4.2

Section 1.6.8.2 of the PWS states "provide a 24 hour, 365 days a year helpdesk/call center staffed exclusively by cleared personnel”; section 4.2 of the PWS says that a

Secret Facility Clearance is not required. Can the government clarify if the contractor is required to have a

Secret Facility clearance, and cleared personnel?

Yes. A Secret Facility Clearance is not required; however, all contractor personnel working on the contract will have a background investigation (this is what is referred to as cleared for work on the contract).

30 Contracts

Solicitation HQ0034-22-R-0244, Section

C. Pass/Fail Criteria (Volume II and III), Considering there is $1M per year in plug numbers in the pricing models it I impossible to determine whether those dollars can be spent with small businesses making it impossible to determine the amount to be contracted to small business. Therefore, we respectfully request the SB goal requirement be changed to reflect total labor dollars.

After further consideration, the Government will not change the SB goal requirement.

31 Contracts Solicitation HQ0034-22-R-0244, Section

A.1.6 Electronic Submission

We respectfully request a two-week extension to the due date; from the time we receive answers to the questions?

Please reference Solicitation HQ0034-22-R-0244

Amendment 0002, which extends the receipt of proposal due date to March 1, 2023 at 3PM (EST).