Microsoft Word - Atch9-DLOG Labor Rate Category Descriptions.pdf

UNCLASSIFIED//FOUO

Attachment 9

HC1047-11-R-4021

Labor Rate Category Descriptions

DTCS Global Logistics Services Management Contract

PERSONNEL QUALIFICATIONS

DEPARTMENT OF DEFENSE

WASHINGTON, DC

HC1047-11-R-4021

SECTION B

LABOR CATEGORIES AND DESCRIPTIONS

NO. DISA

LABOR CATEGORY DESCRIPTION

1.0 Program Manager Serves as the contractor’s single contract manager and shall be the contractor’s authorized interface with the Government

Contracting Officer (CO), Government management personnel and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. The

Program Manager is responsible for overall contract performance and shall not serve in any other capacity under this contract.

2.0 Project Manager Directs the Project as defined by the Program Manager to include but not limited to: all financial management and administrative activities, such as budgeting, manpower and resource planning and financial reporting. Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues that require reports and recommends solutions. Prepares charts, tables, graphs, and diagrams to assist in analyzing problems. Provides supervision, training and direction to staff.

3.0 Senior Field Services Team leader for Field Services Representatives in a deployed

Representative (Deployed) area. Responsible for resolving complex service problems;

performing expert maintenance; and installing, configuring and testing all types of data communications equipment and services. Provides daily supervision and direction to staff.

Coordinates daily tasking and resolves issues. Develops and maintains basic stock levels for supplies required to perform duties based upon demand histories and management input regarding future requirements. Performs inventory control and property accountability for durable assets and consumable supplies. Maintains coordination with warehouse and ensures cables and other hardware items are shipped to site for implementation of new, or modification to existing, service.

Maintain and inventory bill of material on site. Ability to understand and interpret engineers drawings in the fabrication and installation of cable assemblies. Modify and revise all applicable engineering drawings to reflect the actual installation configuration.

4.0 Field Services Representative Responsible for resolving service problems; performing maintenance; and installing, configuring and testing DTCS communications equipment and services. Troubleshoots

DTCS hardware using test instruments and monitoring and

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diagnostic tools. Prepares DTCS Radios, TOC and Vehicle equipment for installation by testing, calibrating, or modifying equipment as required. Designs, fabricates, repairs and tests cable assemblies and associated DTCS devices IAW established standards and Government-articulated design, fabrication and installation specifications.

5.0 Training Specialist Coordinates and conducts training for DOD and other agencies on DTCS operations. Establish training plans.

Reviews draft training guidance and SOP’s and proposes changes to guidelines. Maintains technical proficiency in subject area.

6.0 Documentation Specialist Gathers, analyzes and composes technical information.

Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel.

7.0 Graphics Specialist Assist in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.

8.0 Financial Analyst Assist in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Assists in performing financial and administrative functions. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate personnel.

9.0 CENTCOM Liaison The incumbent Serves as a Liaison Officer between

CENTCOM and DISA/EMSS program office. The incumbent will act as the representative of the DISA/EMSS Program

Office. As such, a professional appearance shall be maintained at all times. Prepares and gives oral and written presentations to all levels within CENTCOM and DISA/EMSS as required.

The incumbent identifies customer requirements for new and modified systems and services based upon analysis of operational needs as presented by the customer base. These needs will be presented to DISA/EMSS. In coordination with the program office and CENTCOM, plans and coordinates systems design, acquisition, testing, installation and support.

The incumbent should have excellent oral and written communication skills. The incumbent will be required to brief senior leadership (GO/SES Level). The incumbent will be proficient in the use of the DISA Direct Order Entry system, Must have knowledge of logistics, maintain situational awareness of current production capacities and order levels as

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they pertain to the DTCS. Must have working knowledge of the requirements to deploy contractors and communication devices within the CENTCOM AOR.

10.0 Logistics Analyst Lead Performs logistic support functions. Must be familiar with the principles of purchasing, handling, control and transportation of material and other property. Works independently.

Performs tasks in support of logistics projects. Develops, upgrades and improves systems for tracking and reporting material, material handling procedures and scheduling.

Directs and supervises other Logistics Analysts or logisticians.