Attachment_L6_-_Past_Performance_Questionnaire.docx

March 5, 2015

SECTION L

ATTACHMENT L5

PAST PERFORMANCE QUESTIONNAIRE

SECTION I: CONTRACT IDENTIFICATION

1. Contractor: _________________________________________________________________

1. Cage Code of contractor contract was awarded to: __________________________________

1. Contract number: ____________________________________________________________

1. Contract type (e.g., firm fixed price, cost plus, etc.): ___________________________________________________________________________

1. Was this a competitively awarded contract? Yes _____ No _____

1. Period of performance: ________________________________________________________

1. Reasons for differences between initial contract cost and final contract cost:

1. Description of products/service provided:___________________________________________________________________

1. Geographic description of services under this contract, e.g., local, nationwide, worldwide, other Commands, etc.:_________________________________________________________________________________________________________________________________________________

SECTION II. EVALUATOR AND AGENCY IDENTIFICATION

1. Agency (customer) name: __________________________________________________________________________

1. Evaluator's name and title: ____________________________________________________

1. Evaluator's phone number and email address: __________________________________________________________________________

SECTION III. PAST PERFORMANCE QUESTIONS/EVALUATION

(Circle your response, and/or provide written responses, when applicable.)

1. Technical Performance

a. Did the contractor meet the technical requirements of the SOO/SOW/PWS?

Yes No If no, please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

b. What was the overall quality of the contractor’s performance? ______________________________________________________________________________________________________________________________________________________

1. Context Inferences

a. From your perspective as a customer of the contractor, what does/did its performance tell you about how well it might perform as a prime contractor providing telecommunications services on a global scale? Please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

b. From your perspective as a customer of the contractor, what does/did its performance tell you about how well it might incorporate new technologies or approaches, such as the use of bandwidth/mesh capabilities in lieu of point-to-point circuits? Please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

1. Program Management

a. Did the contractor effectively manage and direct the contract?

Yes No If no, please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

b. Did the contractor maintain good business relations with the agency?

Yes No If no, please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

1. Transition/Phase-In

Did the contractor smoothly transition its resources and personnel?

Yes No If no, please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

1. Cost Performance

a. Did the contractor effectively forecast, manage and control costs? Did it alert the agency of unforeseen costs before they occurred?

Yes No If no, please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

b. Did the contractor meet forecasted costs and perform within contract costs?

Yes No If no, please explain: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________

For question number 6, please use ONE of the following performance levels to answer the question:

EXCEPTIONAL (E) (Blue) - During the contract period, contractor performance meets or met contractual requirements and exceeds or exceeded many to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VERY GOOD (VG) (Purple) - During the contract period, contractor performance meets or met contractual requirements and exceeds or exceeded some to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective

SATISFACTORY(S) (Green) – During the contract period, contractor performance meets or met contractual requirements. The contractual performance of the element or sub-element being assessed contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

MARGINAL (M) (Yellow) – During the contract period, contractor performance does not or did not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

UNSATISFACTORY (U) (Red) – During the contract period, contractor performance does not or did not meet most contractual requirements and recovery in a timely manner is not likely. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

6. What is your OVERALL level of satisfaction with the contractor’s performance?

Exceptional Very Good Satisfactory Marginal Unsatisfactory

7. In the Technical Performance table below, please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

B BLUE/EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

P PURPLE/VERY GOOD- The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

G GREEN/SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Y YELLOW/MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

R RED/UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N NOT APPLICABLE - Unable to provide a score.

Responses to the questions shown below should be tailored to the circumstances of the cited contract.

T1 Quality & repeatability of operations & maintenance.

T2 Quality of technical system testing and certification efforts

T3 Quality/integrity of technical data/report preparation efforts

T4 Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

T5 Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control

T6 Ability to implement current standard practices for computer software design, operation, maintenance, upgrades and configuration control

T7 Adequacy/effectiveness of environmental safety procedures

SECTION IV. RETURN OF COMPLETED FORM

Please return your completed form to:

DITCO/PL8224/Kevin Eversgerd 2300 East Drive Scott AFB, IL 62225