FY18_Software_Order.pdf

United States Cyber Command

FY18 Software Order

The contractor shall provide the following software licenses:

IT Service Management with

Performance Analytics

1,000 unrestricted users

Now Platform Unlimited Custom Apps

1,000 unrestricted users

Discovery Application 250 nodes $

The end user license agreement shall reflect the following terms:

USCYBERCOM has the right to install the software for production use in the unclassified, secret and top secret environments without additional costs. This use may include multiple production instances. An individual may have accounts in all three security enclaves with the same “role”. This should count as one user and not three users.

USCYBERCOM users shall include military members, US Government employees, Contractors, or affiliates.

Any custom application that USCYBERCOM develops using ServiceNow, USCYBERCOM will assert at a minimum Government Purpose Rights. If new applications are developed with similar features as previously developed custom applications, under this contract, USCYBERCOM is not required to procure licenses to the new products if they wish to maintain use of the custom application.

Licenses can be hosted either on physical equipment or virtually.