Amendment 0001.pdf

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Attached to
Defense Travel Management Office, Travel Assistance Center Support
Solicitation number
H9821025RE014
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About this file

This document is an Amendment (0001) to a federal solicitation for Defense Travel Management Office (DTMO) Travel Assistance Center (TAC) Support Services. The contract is planned for a 9-month base period from November 27, 2025, through August 31, 2026, with four potential 12-month option periods, potentially extending the total performance period to August 31, 2030. The contractor will provide 24/7 expert travel assistance support services for federal IT systems, including responding to Defense Travel System (DTS) issues, supporting system functionality, coordinating finance and accounting problem resolutions, interfacing with travel management systems, researching global distribution systems, and conducting training and outreach to the DoD travel community.

The amendment includes specific instructions for proposal submission, requiring offerors to submit five separate volumes electronically by the closing date, with detailed page limit requirements for each volume. Small business participation goals are established, including 30% for small businesses, 5% each for small disadvantaged businesses, service-disabled veteran-owned small businesses, and women-owned small businesses, and 3% for HUBZone small businesses. Proposals will be evaluated on technical capability, past performance, small business participation, and price, with strict formatting and content guidelines. Offerors must be registered in the System for Award Management (SAM) and are advised that funds are not currently available, with the government reserving the right to cancel the solicitation.

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