H9225723R0010 Questions and Answers Sheet.pdf

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Attached to
VTC Refresh Federal contract opportunity
Solicitation number
H9225723R0010
Issued by
United States Special Operations Command

About this file

This document includes a solicitation for a VTC refresh project, related questions and answers sheet, and federal contract opportunity details. The solicitation seeks proposals to upgrade audiovisual and video teleconferencing equipment across multiple rooms at a United States Special Operations Command facility. Required upgrades include replacing outdated projectors and displays with new laser projectors and larger monitors, adding network bridging capabilities, upgrading control systems and touch panels, and supplying miscellaneous additional equipment such as cameras, microphones, and racks. The period of performance is 180 days from contract award. Proposals are due by January 2, 2023, though this date appears to be in error. The solicitation involves work with classified systems, so offerors must demonstrate an ability to comply with DD254 facility clearance requirements.

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Other files for this federal contract opportunity

Other files attached to VTC Refresh, newest first.
File Type Posted
MFR Ammendment 0004.pdf PDF
Questions and Answers Sheet 2.pdf PDF
MFR Ammendment 0002.pdf PDF
MFR Ammendment 0003.pdf PDF
20230523 UPDATED VTC CERP PWS .pdf PDF
MFR Ammendment 0001 - signed.pdf PDF
2023 DD254 VTC Refresh.pdf PDF
H9225723R0010 Refesh List.xlsx XLSX spreadsheet
H9225723R0010 VTC Refresh PWS.pdf PDF
H9225723R0010 RFP VTC Refresh.pdf PDF

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General Questions

1) What are models of GFE VTCs? They list Cisco so thinking they are WebEx Pros, please confirm.

ANSWER: As per the walk through – Webex Pro

2) Are there floor plans and reflected ceiling plans that can be provided for all these spaces and their locations? Can we take pictures?

ANSWER: As per the walk through – Yes on the Building Plans – NO on pictures.

3) What is the ceiling height and construction in each room?

ANSWER: The building plans will show this. Most spaces are at least 8’-9’ ceiling, metal stud, drop ceiling, gypsum board.

4) Can the Government provide the make/model of the modular furniture in Room 1050?

ANSWER: As per the walk through – we provided the “sample drawings”. We want the vendor to make a proposal.

5) Will MARSOC provide replacement ceiling tiles?

ANSWER: In limited quantity

6) Room 223 – Do we need to remove the existing projection screen?

ANSWER: Yes

7) Room 223 – Information for the new table requirement.

ANSWER: No new table required

8) UPS required for each room?

ANSWER: No – However, if you propose one, place on separate CLIN

9) Item 2.2 – We are adding a laser projector to this room?

ANSWER: If this is the HSS Conference room – that is correct.

10) Item 2.3 – Contractor to remove side displays in all rooms with exception of 107?

ANSWER: As per the walk through - Confirmed

11) Item 2.4 – Replace all projectors in all rooms?

ANSWER: Yes – replace only rooms specified in the requirement with Laser (as discussed).

12) For Credenza and racks, customer is requesting black. Correct?

ANSWER: As per the walk through - Confirmed

13) Room 2503 – Updated customer statement of work and requirements for connectivity as discussed during walk through.

ANSWER: PWS updated with this requirement.

Section 2.1 VTC Control Room RR400, Rm 2503

1) Section 2.1 VTC Control Room RR400 Rm 2503. GFE Codec, but no camera, is there a GFE camera?

ANSWER: No, need contractor to supply new camera.

2) How is VTC controlled? Do you have a GFE Touch 10 or Navigator Cisco controller?

ANSWER: See updated PWS

3) Are there GFE mics?

ANSWER: See updated PWS

4) How do you get video to these displays? Do you need HDMI cables or HDMI extenders procured?

ANSWER: Neither need Creston DM room Controller (DM-RMC-4k-scaler-c) or equivalent.

5) What is the intention of the system in this room? Need them to elaborate on what they want because this is too vague to give them an accurate quote

ANSWER: See updated PWS

6) In lieu of lack of information for the Head End requirements that the control and management system for the other spaces, can the Government elaborate on the expected capabilities with “management” For example, is Crestron Fusion management software desired or currently being used? This allows the Government to see audio, video, and vtc issues in each room as well as remedy issues quickly. Does the Government want to be able to schedule rooms from the Head End? Is this where IPTV content is managed/distributed?

7) ANSWER: Neither need Creston DM room Controller (DM-RMC-4k-scaler-c) or equivalent.

8) The requirement says replace with 43” displays, however, during the site called out replacing with 65” displays. Please clarify which size is needed.

ANSWER: See updated PWS

Section 2.2 Small VTC Room RR400, Rm 1611

1) 2.2.2 add network bridging capability to room RR400 Rm 1611, what does this mean? This is RR400 Rm 1611, are they trying to overflow VTC to another room? Please clarify their intentions.

ANSWER: As per the walk through – the “network bridging” refers to either a physical or programming code that allows the user to switch network classification equipment, while using the same camera and speakers (Vaddio and/or inogeni).

2) 2.2.10 calls out GFE Cisco code and 2.2.11 calls out AV bridge for UC Conference VTC, are these meant to be different classifications, i.e. NIPR Teams and SIPR VTC? If so will need to add power control and dual class source restrictions.

ANSWER: As per the walk through – the GFE CODEC will provide SIPR VTC’s. However, the customer will also need to use the camera/speaker to conduct un-class video calls via the GFE PC.

3) 2.2.12 calls out streaming output card for DM switch, what is the intention of this card? Do you wish to create a YouTube station or add a feed to the building cable network?

ANSWER: As per the walk through – streaming cards allow MARSOC VTC tech to remotely manage the systems from the Head-end.

4) 2.2.11 AV Bridge, what device will be the dedicated Teams unit, is the NIPR Teams machine, GFE NIPR PC at rack, or does AV Bridge need to be extended to table for laptop connection (BYOD), or do you wish to switch between rack PC and table laptop connection for Teams?

ANSWER: As discussed above – the PC will act as the video/audio source for un-class AV. There will be a PC in the rack, however, the requirement calls for an Aux HDMI connection at the table that can also be used.

5) 2.2.13 and 2.2.14 are identical lines, is this a typo or do you need quantity two four port USB switchers?

ANSWER: Type “O”…

6) Audio, there is no audio digital signal processor, speakers or amplifier on this PWS, do you wish to play room audio through the displays’ speakers or do you wish to have external speakers and signal processor? Playing audio through display speakers will limit audio to follow the video sent to the displays and would play two different audio sources when two different sources are routed to each display and would not be ideal, please clarify.

ANSWER: This is a great question/clarification – As this was determined during the walk through with updated information, all Vendors WILL provide/propose all required equipment to provide an audio capability (not the TV) with ceiling speaker capability.

Section 2.3 Medium VTC Rooms RR450 Rm149, RR450 Rm 107

1) 2.3.2 Add network bridging capabilities to rooms RR450 Rm 149, RR405 Rm 107, RR400 Rm 1201, please clarify what this means. RR400 Rm 1201 is not listed on this PWS, does it have a VTC system currently?

ANSWER: read above statement regarding the “bridging”. Please remove room 1201.

2) 2.3.11- AV Bridge, what device will be the dedicated Teams unit, is the NIPR Teams machine, GFE NIPR PC at rack, or does AV Bridge need to be extended to table for laptop connection (BYOD), or do you wish to switch between rack PC and table laptop connection for Teams?

ANSWER: read above statements regarding the “bridging” 2.2.11.

Section 2.4 Large VTC Rooms RR400 Rm 1050, RR400 Rm 2416, A66 Rm 450, RR450 Rm 253

1. 2.4.2 Add network bridging capabilities to rooms RR450 Rm 149, RR405 Rm 107, RR400 Rm 1201, please clarify what this means. RR400 Rm 1201 is not listed on this PWS, does it have a VTC system currently?

ANSWER: See above comment

2) 2.4.3 Modular conference room table, what are requirements for this furniture? Need cable cubbies?

ANSWER: Only the Non-Movable control table will need cable cubby support.

3) 2.4.12 AV Bridge, what device will be the dedicated Teams unit, is the NIPR Teams machine, GFE NIPR PC at rack, or does AV Bridge need to be extended to table for laptop connection (BYOD), or do you wish to switch between rack PC and table laptop connection for Teams?

ANSWER: See above comment

Number RFP Document Section Page Number Paragraph Question 1 General N/A N/A N/A Will the Government please provide an anticipated award date?

2 RFP Section B Pg. 3 Delivery Information The Delivery Date for CLINs 0001-0004 are 2-JAN-2023, which is before the RFP was released. Will the Government please confirm this date is an error, or if correct, provide clarification? Answer: Date will be corrected.

3 RFP Section L Pg. 15 Qualifying Criteria (Volume I) Will the Government please confirm that the Fill-In Clauses do not count against the 3-page limit for this Volume? ??

4 RFP Section L Pg. 15 Qualifying Criteria (Volume I) "Vendors must demonstrate the ability to comply with the Facility Clearance DD254." Are Offerors required to have a Secret Facility Clearance at the time of proposal submittal or by Contract Award? ??

5 RFP Section L Pg. 15 Qualifying Criteria (Volume I) “Vendors must demonstrate the ability to comply with the Facility Clearance DD254.” Will the Government allow Offerors to utilize a Subcontractor with the required Facility Clearance to meet the DD254 requirement? ??

6 RFP Section L Pg. 15 Factor I: Technical (Volume II) Will the Government please consider increasing the page limit for the Technical Volume (Volume II) from 10 pages to 15 pages to allow Offerors enough space to adequately provide methods, processes, and procedures to provide the services in the PWS? ??

7 RFP Section L Pg. 15 Factor I: Technical (Volume II) Paragraph 2.0, Objectives, of the PWS states, “Proposals shall include labor costs, BOM, wire diagrams, and layout.” Will the Government please confirm that the BOM, wire diagrams, and layout are excluded from the Technical Volume page limit? ??

8 RFP Section L Pg. 15 Factor I: Technical (Volume II)

Offerors are instructed to include resumes that "demonstrate the proposed personnel meet the minimum qualifications in the PWS." However, the PWS does not identify Labor Categories or Qualifications. Will the Government please clarify if Offerors are supposed to include resumes within Volume II, Technical, as part of their response? Answer: Industry standard AV certifications.

9 RFP Section L Pg. 15 Factor I: Technical (Volume II) If Offerors are required to provide resumes, will the Government please confirm they do not count against the page limitation for the Technical Volume (Volume II)? ??

10 RFP Section L Pg. 15 Factor II: Past Performance (Volume III)

The section states, "Include contract/agreement number, period of performance, reference name, reference telephone number, reference e-mail, and contract/agreement information." Will the Government please clarify if the "contract/agreement information" is a narrative of work performed? ??

11 RFP Section L Pg. 15 Factor II: Past Performance (Volume III)

This section states, "Offerors should provide at least three (3) prior or current contracts/agreements…" but the next paragraph in the same section says, "The Past Performance (Volume III) shall be limited to no more than 15 pages (No more than 3 past/present performance submissions) with each individual performance submission being a total of 5 pages or less." Will the Government please confirm that Offerors are to provide only three (3) prior or current contracts/agreements, with each being a total of 5 pages or less? ??

Solicitation Number: H9225723R0010

12 RFP Section L Pg. 15 Factor III: Price (Volume IV) The requirements for Offerors are very vague and could lead to substantially different information from each Offeror. Will the Government please clarify what they would like Offerors to provide in their Price Volume? ??

13 PWS 3.0 Pg. 4 3.0 - Period of Performance The Period of Performance is defined as, “from contract award for 180 days.” Will the Government please clarify what is expected during this timeframe? ??

14 Site Survey NA NA NA

Will the government please confirm that the phrase “network bridging capability” in the PWS refers to AV USB bridging for cameras and microphones, not LAN switching? Answer:

Yes - as discussed during the walk through - AV/USB bridging/switching between different class of network equipment.

15 Site Survey NA NA NA Will the government please confirm that a Vaddio USB Bridge is acceptable instead of Inogeni? Answer: As per the walk through - yes, either product is acceptable.

16 Site Survey NA NA NA Will the government please confirm that a secure KVM is not required for USB peripheral switching between PC’s and that a standard USB switching device, as is currently being used, is acceptable? Answer: As per the walk through - secure KVM is not required.

17 Site Survey NA NA NA Will the government please confirm that the Cisco Quad camera speakers will be used to provide room audio in Room 107? Answer: As per the walk through -Yes

18 Site Survey NA NA NA Will the government please confirm that SurgeX is an acceptable substitute for Middle Atlantic power conditioners? Answer: As per the walk through - Yes

19 Site Survey NA NA NA Will the government please confirm that the GFE Cisco VTC codec is the Webex Pro model in all cases? Answer: As per the walk through - Yes

20 Site Survey NA NA NA Will the government please confirm that both video outputs on the GFE Cisco VTC’s will be utilized, one for content, one for far-end camera? Answer: As per the walk through - Yes

21 Site Survey NA NA NA

Will the government please provide specifications or a typical make/model for the modular conference table requirement in Room 1050, as well as a diagram of all desired table layouts? Answer: Sample diagrams were sent out. Note; we want the vendor to propose products/solutions.

22 Site Survey NA NA NA Will the government please confirm all phone lines connected to the DSP units will be POTS, not VOIP? Answer: As per the walk through - Yes

23 Site Survey NA NA NA Will the government please confirm a physical phone line disconnect is required when switching rooms to classified mode? Answer: As per the walk through - either a physical disconnect or "programming" diconnect are both acceptable solutions.

24 Site Survey NA NA NA Will the government please confirm that no new cable cubbies are required in any of the existing conference tables? Answer: As per the walk through - Confirmed

25 Site Survey NA NA NA Will the government please confirm that no mute status or classification signage is required? Answer: As per the walk through - Confirmed.

26 Site Survey NA NA NA Will the government please confirm that all GFE PC’s are single video output? Answer: As per the walk through - Yes

27 Site Survey NA NA NA Will the government please confirm that Crestron 10” touch panels are desired rather than Cisco touch panels? Answer: As per the walk through - Yes

28 Site Survey NA NA NA Will the government please confirm that a GFE Amino IPTV receiver with HDMI output is a video source in all rooms? Answer: As per the walk through - The Amino STB is the current IPTV solution. I believe the H200 models is the current version.

29 Site Survey NA NA NA Will the government please confirm that ceiling microphones are an acceptable alternative to table microphones in all rooms, or specify which rooms require table microphones?

XXXXX

30 Site Survey NA NA NA Will the government please confirm that the existing 3-bay credenza and operators desk in Room 2416 is to be re-used? Answer: As per the walk through - Yes

31 Site Survey NA NA NA Will the government please confirm that two 10” touch panels are required in Room 2416, one at the operator’s desk and one at the conference table? Patrick Comment: As per the walk through - Yes

32 Site Survey NA NA NA Will the government please confirm that a new floor standing AV rack is to be provided in Room 1611, rather than a two-bay credenza?

33 Site Survey NA NA NA Will the government please confirm that the existing projection screen in Room 1611 is to remain in place and be utilized with an upgraded projector? Answer: As per the walk through - Yes

34 Site Survey NA NA NA Will the government please confirm that a Cisco PTZ camera, mounted in the corner of the room, is to be utilized in Room 1611, rather than a Cisco Quad camera? Answer: As per the walk through - Yes

35 Site Survey NA NA NA Will the government please confirm that ceiling speakers are required in Room 1611?

Answer: As per the walk through - Yes

36 Site Survey NA NA NA Will the government please confirm that all rooms classified as “Large Rooms” require four monitors, two at the front and two on the side walls. Side monitors are to be 65” diagonal in size? Answer: As per the walk through - 65" will be the minimum size.

37 Site Survey NA NA NA

Will the government please confirm that the two replacement monitors behind the bar in Room 149 are to be 86” diagonal in size. Client or others will be responsible for relocating any existing wall decor that may interfere with placement? Answer: As per the walk through - Confirmed

38 Site Survey NA NA NA

Will the government please confirm that the four replacement monitors on side walls in Room 149 are to be 49” - 50” diagonal in size. Client or others will be responsible for relocating any existing wall decor that may interfere with placement? Answer: As per the walk through - Confirmed

39 Site Survey NA NA NA Will the government please confirm that a Cisco PTZ camera is to be used in Room 149, rather than a Cisco Quad camera? Answer: As per the walk through - Confirmed

40 Site Survey NA NA NA Will the government please confirm that the existing 3-bay credenza in Room 149 is to be re-used? Answer: As per the walk through - Confirmed

41 Site Survey NA NA NA

Will the government please confirm that AV contractor is not responsible for ceiling repair, wall repair, or other residual damage from removing existing AV equipment? Answer: As per the walk through - Confirmed (Note - any damage caused by vendor will be their responsibility to repair)

42 Site Survey NA NA NA Will the government please confirm that the color of all new AV credenzas shall be black?

Answer: As per the walk through - Confirmed

43 Site Survey NA NA NA Will the government please confirm that an addendum will be issued for Room 2503 describing complete system requirements?

44 Site Survey NA NA NA Will the government please confirm that an addendum will be issued for Room 223 describing any table replacement requirements?

45 Site Survey NA NA NA Will the government please confirm that there are no GFE NIPR/SIPR PC’s in Room 149, just a pair of HDMI connections on top of the credenza for BYOD laptops?Answer: As per the walk through - Confirmed

RFI Document

Project: MARFORSOC VTC Refresh Date:

No. Section/Area Question 1 2.1 VTC Control Room Please confirm that requirement was verbally changed to replace (2) existing ceiling monitors with (3) 55" monitors? Answer: As per the walk through - Confirmed

2 2.1 VTC Control Room Please confirm that requirement was verbally changed to add a camera in this room to be used with GFE VTC codec. Answer: Yes, we need to add a camera.

3 2.1 VTC Control Room What does the camera need to see, the whole room or just the operators?

Answer: Just the Operators

4 2.1 VTC Control Room Please confirm that requirement was verbally changed to reprogram existing touch panel? Answer: No, we want updated touch panel of the same dimensions and programmed.

5 2.1 VTC Control Room Please confirm that requirement was verbally changed to enable far-end audio from VTC monitored rooms using wall speakers? Answer: No we don’t want wall speakers. We want two RCA or USB jacks installed to support 2 headsets with Microphones.

6 2.2 RR400 Room 1611 Please confirm that requirement was verbally changed to replace projector and use with existing screen to support front display? Answer: As per the walk through - Confirmed

7 2.2 RR400 Room 1611 Please confirm that requirement was verbally changed to install just one 75" monito on the side wall? Answer: As per the walk through - we will need two monitors total. One on each of the opposite walls.

8 2.2 RR400 Room 1611 Please confirm that requirement was verbally changed to use a Crestron touch panel for control? Answer: As per the walk through - Confirmed

9 2.2 RR400 Room 1611 Please confirm that requirement was verbally changed to use the existing rack in the closet in lieu of the specified credenza rack? Answer: As per the walk through - Confirmed

10 2.4 RR400 Room 1050 Please confirm that requirement was verbally changed to use ceiling microphones in this room to support modular table set-up? Answer: As per the walk through - Confirmed

11 2.4 RR400 Room 1050 Please confirm that requirement was verbally changed to include (2) side monitors? Answer: As per the walk through - Confirmed

12 2.4 RR400 Room 2416 Please confirm that requirement was verbally changed to include (2) side monitors? Answer: As per the walk through - Confirmed

13 2.4 RR400 Room 2416 Please confirm that requirement was verbally changed to include support for

(3) rack PCs? Answer: As per the walk through - Confirmed

14 2.4 RR400 Room 2416 Please confirm that requirement was verbally changed to keep the existing credenza rack? Answer: As per the walk through - Confirmed

15 2.4 RR400 Room 2416 Please confirm that requirement was verbally changed to include (2) touch panels? Patrick Comment: As per the walk through - Confirmed - one on table and other at the credenza.

16 2.4 A66 Room 223 Please confirm that requirement was verbally changed to include (2) side monitors?

17 2.3 RR450 Room 149 Please confirm that requirement was verbally changed to include (4) side monitors? Answer: As per the walk through - Confirmed

18 2.3 RR450 Room 149 Please confirm that requirement was verbally changed to include ceiling microphones? Answer: As per the walk through - Confirmed

19 2.3 RR450 Room 149 Please confirm that requirement was verbally changed to have side monitors mirror front monitors to enable the use of 8x8 switcher? Answer: As per the walk through - Confirmed - no 16x16.

20 2.3 RR450 Room 149 Please confirm that requirement was verbally changed to include (1) handheld IR microphone? Answer: As per the walk through - Confirmed

21 2.3 RR450 Room 149 Please confirm that requirement was verbally changed to reuse existing credenza rack? Answer: As per the walk through - Confirmed

22 2.3 RR450 Room 149 Please confirm that requirement was verbally changed to reuse existing blu-ray player? Answer: As per the walk through - Confirmed

23 General Please confirm that requirement was verbally changed to include support for an existing H150 Amino IPTV player to be available as a source and controlled via the touch panel in each room? Answer: Confirmed - HOWEVER - that model is no longer available. the replacement is the H200.

VTC Refresh updated QA
Copy of G6 Response from Site Visit pt 2
Sheet1
Questions part 3
RFI

File details come from the government source that posted it. Updated .