GSS26716-E911_SVC_appB.xlsx
XLSX spreadsheet 22 KB Posted
- Attached to
- Next Generation 911 Evolution
- Solicitation number
- GSS26716-E911_SVC
- Issued by
- Delaware
About this file
This is a service appendix document for the Next Generation 911 Evolution contract opportunity in Delaware, detailing the structure and pricing framework for 911 service delivery. The document establishes the service categories, pricing mechanisms, and operational parameters for providing next-generation 911 services across Delaware's jurisdiction. The appendix outlines the various service components and their associated costs, creating the basis for vendor proposals and contract pricing. The contract involves coordination across Delaware's 911 infrastructure to transition from legacy systems to next-generation capabilities, with pricing structured to accommodate the technical and operational requirements of this modernization initiative.
The pricing structure in this appendix reflects the costs associated with 911 service delivery and system modernization, including components for emergency communications technology, personnel, infrastructure, and ongoing maintenance and support. The document establishes the financial framework that vendors must use when submitting proposals, ensuring standardized cost proposals across bidders. This service appendix supports the state's Next Generation 911 Evolution initiative by providing transparent pricing mechanisms and service definitions that govern the relationship between the contracting entity and service providers, enabling Delaware to transition its emergency communications infrastructure while maintaining service continuity and cost accountability.
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Other files
| File | Type | Posted |
|---|---|---|
| GSS26716-E911_SVC_appB1.xlsx | XLSX spreadsheet | |
| GSS26716-E911_SVC_appD.xlsx | XLSX spreadsheet | |
| GSS26716-E911_SVC_rfp.pdf | ||
| GSS26716-E911_SVC_appC.pdf |
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Text version
Instructions
| Delaware 911 – Consolidated Vendor Pricing Request | |
| Purpose | Provide one consolidated pricing response for CHaaS and ESInet-NGCS. |
| Required pricing | Capture all one-time, recurring, usage/transaction, optional, and no-separate-charge items. |
| Pricing basis | Identify the unit/basis (for example: per position, per connection, per network segment, monthly, annual, per update). |
| One-time costs | Enter non-recurring implementation, installation, configuration, migration, project management, hardware, or other one-time costs. |
| Recurring costs | Enter monthly and/or annual recurring unit costs. The workbook calculates annual totals. |
| Usage/transaction costs | Use the usage/transaction field when pricing depends on actual volume. State the unit and assumptions. |
| Included / Not Offered | Select a charge type for every requested item; do not leave a blank that could be interpreted as zero or omitted. |
| Escalation | Enter an annual escalation percentage only if recurring pricing is subject to escalation. If prices are firm, enter 0%. |
| Evaluation | The Cost Summary provides separate CHaaS, ESInet-NGCS, and combined core totals for Years 1–10. |
Pricing Detail
| Solution Area | Requested Item | Source Workbook | Required / Optional | Charge Type | Pricing Basis / Unit | Quantity | One-Time Unit Cost | Monthly Recurring Unit Cost | Annual Recurring Unit Cost | Usage / Transaction Unit Cost | Annual Escalation % | Year 1 Core Cost | Year 2 Core Cost | Year 3 Core Cost | Year 4 Core Cost | Year 5 Core Cost | Year 6 Core Cost | Year 7 Core Cost | Year 8 Core Cost | Year 9 Core Cost | Year 10 Core Cost | 10-Year Core Total | Notes / Assumptions |
| CHaaS | Redundant connections from host to PSAP | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Redundant connections between hosts | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Redundant connections between agencies | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Monitoring and management of the CHE network | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Interface from CHE to CAD | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Hardware (e.g., routers, firewalls, gateways, switches, etc.) | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | PSAP Workstations (including PCs, monitors, keyboards, mice, keypads, headsets, etc.) and associated software | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Mobile laptops for remote call-taking at each PSAP, and associated maintenance | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Redundant power supplies with automatic failover for all servers, switches, routers, firewalls, PCs, and other devices | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Warranties associated with hardware installed at PSAP | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Long-Term Recording Solution | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Multi-Tenant Capability | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Translation and Transcription | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Text-to-9-1-1 | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Text from 9-1-1 | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Integrated CHE mapping | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Antivirus protection for servers and workstations (including mobile laptops), and firewall updates | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Project Management | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | 24x7x365 Local Technical Support | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| CHaaS | Training | Delaware 911 Vendor Pricing Request - CHaaS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | ESInet Redundant and Diverse Connections to support 8 hosted CHE | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Backup Connectivity | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | ESInet-to-ESInet Connectivity (including interstate connectivity) | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Originating Service Provider Connections/POIs | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Legacy Selective Router Connections | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Connections to External Systems (LISs, ADRs) | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Network Monitoring and Management for ESInet | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | NGCS - Core Solution Functionality and Interfaces | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | NGCS - Support/Services | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Text-to-911 | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | GIS onboarding | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Automated GIS data uploads/charges for data updates | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Transitional MSAG/ALI data management and support | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Project Management | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | 24x7x365 Local Technical Support | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| ESInet-NGCS | Training | Delaware 911 Vendor Pricing Request - ESInet-NGCS - 073026.xlsx | Required | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | |||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Optional | 1.00 | 0.00% | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
Cost Summary
| Consolidated Cost Summary | ||||||||||||
| Solution Area | One-Time | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Year 6 | Year 7 | Year 8 | Year 9 | Year 10 | 10-Year Total |
| CHaaS | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| ESInet-NGCS | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| Shared/Other | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| TOTAL CORE | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
Optional & Assumptions
| Optional / Alternative Pricing & Assumptions | |||||
| Use this sheet for alternatives, optional enhancements, or assumptions that cannot be adequately described on the Pricing Detail sheet. | |||||
| Solution Area | Item | Pricing Basis / Unit | One-Time Cost | Recurring Cost | Notes / Assumptions |
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