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SENSITIVE BUT UNCLASSIFIED (SBU)

PROPERTY OF THE UNITED STATES GOVERNMENT

FOR OFFICIAL USE ONLY

Do not remove this notice Properly destroy or return documents when no longer needed

|| November 2014

National Operations & Maintenance Specification

SOLICITATION NUMBER: G S - 0 9 P - 1 5 - K S - D – 0 0 4 0

SERVICE: OPERATIONS & MAINTENANCE SERVICES

NAICS CODE (238220)

LOCATION(S): 501 “I” St., Sacramento, CA (CA0306ZZ) 801 “I” St., Sacramento, CA (CA0083ZZ) 2800 Cottage Way, Sacramento, CA (CA0199MM) 650 Capitol Mall, Sacramento, CA (CA0152ZZ)

PERIOD OF PERFORMANCE: October 1, 2015 - September 30, 2016

SOLICITATION ISSUE DATE: July 11, 2015

PRE-PROPOSAL CONFERENCE: July 21, 2015

OFFER RECEIPT DATE/TIME: August 07, 2015

GENERAL SERVICES ADMINISTRATION

Facilities Management Division 50 United Nations Plaza, 4th Floor (9P3QS)

San Francisco, CA. 94102 Attention: Tania Ramsay

Ph: 415-522-3354 tania.ramsay@gsa.gov mailto:nia.ramsay@gsa.gov

TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORMS

A.1. See attachment A – SF1449

B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

B.2 PERFORMANCE PERIOD & LIMITATION OF GOVERNMENT OBLIGATION (LoGO)

B.3 SERVICE CONTRACT ACT ASSUMPTIONS

B.4 ORDERING LIMITATIONS

B.5 AUTOMATIC PRICE ADJUSTMENTS FOR MINOR INVENTORY CHANGES

B.6 PRICE ADJUSTMENT FOR EQUIPMENT UPGRADES

B.7 PRICE SCHEDULE

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 SCOPE OF WORK

C.1.1 System Requirements C.1.2 Additional Requirements C.1.3 Excluded Systems:

C.2 DEFINITIONS

C.3 REFERENCES

C.4 EXISTING DEFICIENCY INSPECTION AND REPORT

C.4.1 Existing Deficiency List Report C.4.2 Pricing C.4.3 Deficiency Status

C.5 TRANSITION PHASE

C.5.1 Transition Phase Startup C.5.2 Startup Phase Schedule C.5.3 Adjustments and Corrections

C.6 PHASE OUT TRANSITION PERIOD

C.7 TERMINAL DEFICIENCY LIST INSPECTION

C.8 GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.8.1 Staffing and Communication with CO or Designee C.8.2 Communication and Equipment C.8.3 Onsite Records C.8.4 Maintenance Reports C.8.5 Service Request and Administrative Support C.8.6 Use of CMMS C.8.6.1 National CMMS C.8.7 Quality Control Plan C.8.8 Government Quality Assurance Surveillance Plan C.8.8.1 Contract Performance C.8.8.2 Methods C.8.8.3 Cooperation-Inspections

C.8.9 CPARS

C.8.10 Overtime Utilities Data Collection

C.9 BUILDING OPERATING PLAN

C.9.1 Building Operating Plan

C.9.1.1 Components of the Building Operating Plan (BOP)

C.10 EQUIPMENT INVENTORY

C.11 MONTHLY PROGRESS REPORTS

C.12 PERFORMANCE REVIEW MEETINGS

C.13 EQUIPMENT CONDITION ASSESSMENTS

C.14 OCCUPANT FEEDBACK PROGRAM

C.15 REFERENCE LIBRARY

C.16 REVIEW OF DESIGN DOCUMENTS

C.17 BUILDING MANAGEMENT SUPPORT SERVICES (ESCORTING)

C.18 INSPECTIONS AND ASSISTANCE FOR SPACE BUILDOUTS

C.19 EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS

C.20 LABELING OF ELECTRICAL CIRCUITS

C.21 OPERATIONAL REQUIREMENTS

C.21.1 General C.21.2 Extended Operating Hours C.21.3 Continuity of Operations (COOP) C.21.4 Emergency Operations Plan C.21.5 Tenant Environment C.21.6 Energy and Water Efficiency C.21.6.1 Energy and Water Efficiency Report Submittals C.21.6.2 Energy and Water Efficiency Technology

C.22 SYSTEM PERFORMANCE STANDARDS & PROCEDURES

C.23 SERVICE REQUESTS

C.23.1 General C.23.2 Emergency Service Request C.23.3 Urgent Service Request Response C.23.4 Routine Service Request Response

C.24 TOURS

C.24.1 General C.24.2 Operating Logs and Tour Check Sheets C.24.3 Tour Frequencies C.24.4 Condensate Pans C.24.4.1 Condensate Pan UV lighting systems C.24.5 Monitoring of Central Plant Equipment

C.25 DEMAND RESPONSE PROGRAMS

C.26 CURTAILMENT PROGRAM

C.27 BAS ALARM RESPONSE

C.28 ADVANCED METERING PROGRAM

C.28.1 Advanced Metering System Verification and Calibration

C.29 PROTECTION AND DAMAGE

C.30 NEGLIGENCE

C.31 KEY CONTROL

C.32 DISRUPTIVE OR HAZARDOUS TOOLS

C.33 SCHEDULED DISRUPTIONS

C.34 PLUMBING AND RESTROOMS

C.35 MAINTENANCE PROGRAM

C.35.1 General C.35.2 Maintenance Standard C.35.3 Application of Diagnostic Software C.35.4 BAS Control Systems C.35.4.1 Systems outside the GSA Network C.35.4.2 Reporting C.35.5 Smart Building Technology C.35.6 Ongoing Commissioning / Re-Tuning C.35.7 Calibration of Sensors and Gauges C.35.8 Kitchen/Concession Area Systems C.35.9 Air Distribution Boxes C.35.10 Miscellaneous Work (Utility Hours)

C.36 WATER TREATMENT

C.36.1 General C.36.2 Tolerances C.36.3 Initial Report and Development Program C.36.4 Cooling Tower Water Management Plan C.36.5 Corrosion Monitoring C.36.6 Monthly Testing

C.37 OIL ANALYSIS AND OIL CHANGES

C.37.1 Periodic Oil Analysis C.37.2 Oil and Refrigerant Additives

C.38 LAMPS AND BALLASTS

C.39 ARCHITECTURAL AND STRUCTURAL MAINTENANCE

C.39.1 General C.39.2 Maintenance and Repair C.39.3 Repair and Replacement Work C.39.4 Painting C.39.5 Interior Signage and Directories C.39.6 Finishes Maintenance C.39.7 Historic Building Preservation – 801”I” Street (CA0083ZZ) C.39.8 Vertical Transportation Systems and Associated Equipment C.39.9 Flag Procedures

C.40 REPAIRS

C.40.1 General C.40.2 Non-reimbursable Repairs C.40.3 Reimbursable Repairs C.40.3.1 Repair Shared Liability Example C.40.4 Subcontracted Repairs C.40.5 Approval of Work C.40.6 Invoicing C.40.7 Warranties C.40.8 Quality of Materials and Replacement Parts C.40.10 Electrical and Motor Repairs C.40.11 Control System Repairs C.40.12 Ordering Repairs from Outside Source C.40.13 Force Majeure (Unforeseeable Events)

C.41 SAFTEY AND ENVIRONMENTAL MANAGEMENT

C.41.1 General C.41.2 Scheduling and Recordkeeping C.41.3 Refrigerants C.41.3.1 Control and Certification C.41.3.2 Certified Handlers

C.41.4 AQMD Operating Permits C.41.5 Fuel Storage Tanks C.41.6 Trash/Recycling Survey C.41.7 Polychlorinated Biphenyl (PCB) Control C.41.8 Facility Hazards C.41.9 Workplace Safety C.41.10 Electrical Safety C.41.11 Fall Protection C.41.12 Powered Platforms C.41.13 Lockout/Tagout C.41.14 Confined Spaces C.41.15 Asbestos Management C.41.16 Hazardous Materials

C.41.16.1 SDS

C.41.16.2 Disposition of Hazardous Waste C.41.16.3 Environmental Report C.41.16.4 Recycled Content Product Purchase Annual Reporting C.41.17 Boiler/Pressure Vessel Operation and Inspection Standards C.41.17.1 Boiler Operation and Inspections C.41.17.2 Inspections and Tests C.41.18 Backflow Prevention Devices C.41.19 Potable Water Systems C.41.20 Labeling and Signage C.41.21 Roof Anchorage Points

C.42 FIRE PROTECTION SYSTEMS AND LIFE SAFTEY EQUIPMENT

C.42.1 General C.42.2 Fire Alarm System Services C.42.2.1 Fire Alarm System Testing and Maintenance C.42.3 Fire Alarm System Central Station Monitoring C.42.4 Water-Based Fire Suppression Systems C.42.5 Fire Doors and Other Opening Protectives C.42.6 Fire and Combination Fire/Smoke Dampers C.42.7 Smoke Doors and Other Opening Protective C.42.8 Smoke Dampers C.42.9 Portable Fire Extinguishers C.42.10 Emergency and Standby Power Systems C.42.12.1 Emergency Power System Testing - Robert Matsui Federal Building and U.S. Courthouse, 501 “I” Street (CA0306ZZ) C.42.11 Emergency Lighting Systems and Exit Signage

C.43 VERTICAL TRANSPORTATION EQUIPMENT

C.44 SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

SEE EXHIBITS

C.45 FEDERAL REQUIREMENTS

D. PACKAGING & MARKING

E. INSPECTION & ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

K.1. THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR CONTRACT

ADMINISTRATION

G.1.1. .............................................................................................................................. Contracting Officer

(CO) 79

G.1.2. ................................................................................................... Contracting Officer's Representative

(COR)

H. SPECIAL CONTRACT REQUIREMENTS

H.1 GSAR 552.237-71 QUALIFICATION OF EMPLOYEES (MAY 1989)

H.2 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN

2011) 80

H.2.1 Suitability Determinations H.2.2 Compliance with Security Requirements H.2.3 Identification Credential H.2.4 Escort Requirements

H.3 STANDARDS OF CONDUCT

H.4 REMOVAL FROM CONTRACT WORK

H.5 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.6 RECORDING PRESENCE

H.7 GOVERNMENT FORMS

H.8 OTHER CONTRACTORS

H.9 ORDINANCES, TAXES, PERMITS, AND LICENSES

H.10 DISCREPANCY IN THE SPECIFICATIONS

H.11 AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.11.1 Standards H.11.2 Reporting H.11.3 Recycle Content Certification

H.12 ASBESTOS AWARENESS TRAINING

H.13 UNIFORMS

H.14 PERSONNEL QUALIFICATIONS

H.14.1 Personnel Training H.14.2 Re-Tuning Training:

H.14.3 Qualification of Project Manager and Onsite Supervisory Personnel H.14.3.1 Qualifications of Project Manager H.14.3.2 Qualifications of Onsite Supervisor H.14.4 Qualifications of Technicians H.14.4.1 General Requirements H.14.4.2 Qualification of Fire Alarm System Technicians H.14.4.3 Qualifications of Sprinkler System Technicians H.14.4.4 Qualification of Water-Based Fire Suppression System Technicians H.14.4.5 Qualifications of Dry/Wet Chemical Extinguishing System Technicians H.14.4.6 Qualifications of Clean Agent Fire Extinguisher System Technicians H.14.4.7 Qualifications of Halogenated Extinguishing System Technicians H.14.4.8 Qualifications of Carbon Dioxide Extinguishing System Technicians H.14.4.9 Qualifications of Ventilation System Fire Extinguishing System Technicians H.14.4.10 Qualifications of Fire & Smoke Damper Technicians H.14.4.11 Qualifications of Fire-rated and Smoke Door Assemblies Technicians H.14.4.12 Qualifications of Portable Fire Extinguisher Technicians H.14.4.13 Qualifications of Emergency and Standby Power System Technicians H.14.4.14 Qualifications of Emergency Lighting Equipment and Exit Signage Technicians H.14.4.15 Qualifications of HVAC Technicians H.14.4.16 Qualifications of AMS, BAS Technicians H.14.4.17 Qualifications of Electrical Technicians H.14.4.18 Qualifications of Service Request and Administrative Support Personnel

H.14.5 Submission of Resumes for New Employees H.14.6 State Licensing H.14.7 Compliance with Federal, State, and Local Codes

H.15 GOVERNMENT FURNISHED MATERIALS

H.15.1 Requirements for Network Connection H.15.2 Government Furnished Equipment H.15.3 Documentation Related to Building Monitoring and Control Systems (BMC)

H.16 CONTRACTOR FURNISHED MATERIALS

H.17 ADDITIONAL SERVICES INDEFINITE QUANTITY PROVISIONS

H.17.1 General H.17.2 Price Proposal for Additional Services Work H.17.2.1 Pricing Proposal for Additional Services H.17.2.2 Parts and Materials H.17.2.3 Labor H.17.2.4 Subcontracts H.17.2.5 Cost Documentation H.17.2.6 Competitive Bids H.17.3 Methods of Ordering and Invoicing

H.18 AWARD FEE

RESERVED

H.19 STRIKE CONTINGENCY PLAN (SCP)

H.20 OCCUPANCY EMERGENCY PLAN (OEP)

H.21 CONTRACTOR PANDEMIC PLAN

I. CONTRACT CLAUSES

CONTRACT TERMS AND CONDITIONS

I.1. 52.212-4 Contract Terms and Conditions-Commercial Items (May 2015)

I.2. 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders- Commercial Items (May 2015)

I.3. Green Clauses

I.4. 552.212-71 Contract Terms and Conditions Applicable to GSA Acquisition of Commercial Items (Oct 2014)

I.5. 552.212-72 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to GSA Acquisition of Commercial Items (Jun 2015)

I.6. Limitation of Government’s Obligation Clause

I.7. 52.216-18 Ordering (OCT 1995)

I.8. 52.216-19 Order Limitations (OCT 1995)

I.9. 52.216-22 Indefinite Quantity (Oct 1995)

I.10. 52.217-8 Option to Extend Services (Nov 1999)

I.11. 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

I.12. GSAM 552.219-74 SECTION 8(A) DIRECT AWARD (SEP 1999)

I.13. 52.219-18 Notification of Competition Limited to Eligible 8(a) Concerns (June 2003)

J. EXHIBITS

J.1 Quality Assurance Surveillance Plan (QASP) - RESERVED

J.2 Contract Deliverables Reference

J.3 Green Purchasing Report

J.4 Bio-Based Purchase Report

J.5 Solid Waste Audits - RESERVED

J.6 Environmentally Sustainable Product Attributes

J.7 Building Information Sheets – RESERVED

J.8 Monthly Report Template - RESERVED

J.9 Building Operating Plan Template

J.10 Smart Building - RESERVED

J.11 Water Treatment

J.12 Energy & Water Operational Performance Targets

J.13 Energy & Water Efficiency Use Plan

J.14 Energy & Water Efficiency Monthly Report

J.15 Annual Energy & Water Efficiency Report Targets

J.16 Qualifications of Electrical Testing Technicians ( ANSI/NETA ETT-2010 Standard for Certification of Electrical Testing Technicians)

J.17 Inventory/CMMS

J.18 VTE INVENTORY – RESERVED

J.20 PROCEDURES FOR LOST AND FOUND ITEMS

J.21 RFID AND BAR CODE LABEL EQUIPMENT INVENTORY PROCEDURES

K. OFFEROR REPRESENTATIONS AND CERTIFICATIONS

K.1. 52.212-3 Offeror Representations and Certifications-Commercial Items

L. INSTRUCTIONS, CONDITION, & NOTICES TO OFFERORS

L.1. 52.212-1 Instructions to Offerors-Commercial Items (Apr 2014), incorporated by reference

L.2. 52.215-1 Instructions to Offerors-Competitive Acquisition (Jan 2004), incorporated by reference.211

L.3. General

L.4. Submission and Content of Proposals

L.5. Technical /Price Proposal Guidelines

L.6. Information to be included in Technical/Price Proposals (See Section M)

L.7. 52.219-18 Notification of Competition Limited to Eligible 8(a) Concerns (June 2003)

M. EVALUATION FACTORS FOR AWARD

M.1. METHOD OF AWARD

M.2. TECHNICAL EVALUATION FACTORS

M.3. DISCUSSIONS

A. SOLICITATION/CONTRACT FORMS

A.1. See attachment A – SF1449

B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

This is a Performance Based Statement of Work (PBSOW). The Contractor shall provide man-agement, supervision, labor, materials, equipment, and supplies and is responsible for the effi-cient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property line of the buildings listed in Section C.1.OPTION PERIODS Offerors are cautioned that any offer may be rejected as non-responsive if it is materially unbalanced as to prices for the options and the initial contract peri-

od. An offer is unbalanced when it is based on prices which are significantly less than cost for some work and prices which are significantly overstated for other work.

B.2 PERFORMANCE PERIOD & LIMITATION OF GOVERNMENT OBLIGATION (LoGO)

All performance periods shall be funded incrementally and be no longer than twelve (12) months. Only the first month of each line item will be obligated; the remaining 11 months of each line item shall be subject to the Limitation of Government Obligation clause (LOGO and be funded in one-month increments.

B.3 SERVICE CONTRACT ACT ASSUMPTIONS

Offerors shall price the contract by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor, for the initial period of performance will apply to the entire performance period of the contract. The minimum wage rates and fringe benefits applicable to the initial period of performance are outlined in the incorporated wage determination.

Contract price(s) will be adjusted upward or downward effective on each anniversary date of the contract in accordance with the clause contained in Part II, Section I, FAR 52.222-43, FAIR

LABOR STANDARDS ACT AND SERVICE CONTRACT ACT - PRICE ADJUSTMENT

(MULTIPLE YEAR AND OPTION CONTRACTS) (MAY 1989), with the incorporation of an updated wage determination.

B.4 ORDERING LIMITATIONS

The annual maximum ordering limitation for Additional Services and Reimbursable Repairs is $2,000,000.00

The limitation per order for Additional Services and Reimbursable Repairs is $100,000.00.

The price of the Basic Services of this contract serves in place of an annual minimum ordering limitation.

B.5 AUTOMATIC PRICE ADJUSTMENTS FOR MINOR INVENTORY CHANGES

Minor Inventory Changes If changes are made in the inventory of equipment requiring preventive (scheduled) maintenance or repairs during the period of performance of the contract (including option periods), the contract price adjustment shall be made from the "Preventive Maintenance" section of R.S.

Means' Facilities Maintenance & Repair Cost Data:

(1) For each item added or deleted, multiply the annualized man-hours standard for the most comparable item in the book by the appropriate hourly rates in the Price Schedule.

(2) To the value determined in (1) above, add the annualized material bare cost for the same item in the book.

(3) This process should be conducted for each item of equipment added or deleted.

Deletions shall be treated as negative numbers.

(4) The summation of item values determined by steps (1) through (3) above shall produce the total change in contract price. This may be positive or negative.

This adjustment only applies to actual physical changes in building equipment during the term of the contract. Errors in inventory or assessment of the facility by the Contractor when developing the Contractor's offer are the responsibility of the Contractor and shall not result in price adjustment.

Cumulative Adjustment If cumulative price changes exceed +10%, or -10%, of the base price of the contract, this process shall no longer be used. The contract shall be subject to a negotiated equitable adjustment. If R.S. Means Facilities Maintenance and Repair Cost Data does not include certain items, changes in inventory quantities of these items shall be subject to a negotiated equitable adjustment. Re-quests for contract adjustment made by the Contractor, due to new equipment installation, must be accompanied by the following information:

a.) Each item of new equipment listed for price adjustment shall be accompanied by each item of existing equipment being replaced (if applicable) as well as the associated maintenance costs of the existing equipment.

b.) All warranty specifications for each item of new equipment, along with the associated costs and coverage of the warranty.

B.6 PRICE ADJUSTMENT FOR EQUIPMENT UPGRADES

If the Government funds upgrades to Controls or equipment, the contract price is subject to a negotiated price reduction to reflect the decrease in operations and maintenance costs reasonably expected from the improvements.

B.7 PRICE SCHEDULE

Each line item below includes all labor, materials, equipment, tools, supervision and management support to accomplish the relevant tasks in accord-ance with the specification. All proposed prices should be for the unit indicated.

The Base Year of the contract shall be for 12 months from effective date of the contract.

LINE DESCRIPTION OF SERVICE NOTES UNIT

BID

PRICE:

BASE

YEAR

BID

PRICE:

FIRST

OPTION

YEAR

BID

PRICE:

SECOND

OPTION

YEAR

BID

PRICE:

THIRD

OPTION

YEAR

BID

PRICE:

FOURTH

OPTION

YEAR

0001 Basic Services: Operations, Maintenance and non-reimbursable Repairs: Robert Matsui USCH , 501 “I” St., (CA0306ZZ)

3,6 MONTH $ $ $ $ $

0002 Basic Services: Operations, Maintenance and non-reimbursable Repairs: Federal Bldg, 801 “I” St.

(CA0083ZZ )

3,6

0003 Basic Services: Operations, Maintenance and non-reimbursable Repairs: Federal Bldg, 2800 Cottage Way (CA0199MM)

3,6

0004 Basic Services: Operations, Maintenance and non-reimbursable Repairs: John Moss Federal Bldg., 650 Capitol Mall (CA0152ZZ)

3,6

0005A Hourly rate, Stationary Engineer, Normal Working Hours [IQ]

4,5 HOUR $

0005B Hourly rate, Stationary Engineer, overtime [IQ]

1, 2,4,5 HOUR $

0005C Hourly rate, Stationary Engineer, Emergency Callback [IQ]

1,2,4,5 HOUR $

LINE DESCRIPTION OF SERVICE NOTES UNIT

BID

PRICE:

BASE

YEAR

BID

PRICE:

FIRST

OPTION

YEAR

BID

PRICE:

SECOND

OPTION

YEAR

BID

PRICE:

THIRD

OPTION

YEAR

BID

PRICE:

FOURTH

OPTION

YEAR

0006A Hourly rate, Utility Engineer, Normal

Working Hours [IQ]

4,5 HOUR $

0006B Hourly rate, Utility Engineer, overtime

[IQ]

0006C Hourly rate, Utility Engineer, Emergency Callback [IQ]

0006D Monthly amount, 30 Miscellaneous work hours per Section C.35.10

1, MONTH $

0007 Standard Coefficient [IQ]

3,4 PERCENT

OF COST

0008 OPTION: Startup Costs 6 Lump sum

NOTES:

1. Overtime hourly rates shall be applied for work required to be performed after the Normal Working Hours of the buildings, but which is sched-uled in advance. Work performed after Normal Working Hours solely for the convenience of the Contractor shall be paid for at the Normal Working Hours.

2. Emergency callback hourly rates shall be applied when a technician must be called in outside of Normal Working Hours, without advance sched-uling, unless the callback was due to negligence or poor maintenance practices on the part of the contractor.

3. The Standard Coefficient is the markup to be applied to the base year of the contract and the final cost of projects classified as Additional Services work only. The standard coefficient is not to be applied work being classified as a repair. (per Section C.40.4). The coefficient applied to the base year of the contract price shall also be used for the option years.

4. Lines marked IQ are indefinite quantity line items. These rates only apply to work which is reimbursable, i.e., either Additional Services or for Reimbursable Repairs.

5. Hourly rates are proposed only once. These rates may, in the event of wage determination rate increases, be escalated in accordance with FAR 52-222.44.

6. Lines marked “Option” are items which may be exercised at the discretion of the Government either at commencement of the contract, or at any time during the term of the contract with 30 days written notice. If exercised, the option may be removed from the scope of the contract with 30 days’ notice at any time during the term of the contract.

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Introduction This is a Performance Based Service Contract and the success of the Contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Contractor. A higher level of effective communication between the Government and Contractor is essential for partnering, and the success of the performance based service contract. The success of this Contract is shared between the Government and the Contractor.

More emphasis is placed on the Contractor’s self-management of quality, not the usual external inspection by Government Inspectors, although that is a part of this Contract as well. All parties should act proactively to reduce service cost.

The Contractor, through innovation, technology, or other means, shall perform the required maintenance and repairs of these facilities by following our Guiding Principles for Sustainable Existing Buildings:

I. Government – Contractor Partnership and the Firm Fixed Price Contract

a. The goal of this contract is to achieve an effective partnership between the Government and the Contractor. The purpose of partnering is to adopt procedures wherein the Contract and Government work together in achieving Contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

b. This is a fixed-price Contract, and while working with the Government in obtaining the goals outlined below, the Contractor should be motivated to find improved methods of performance and efficiency in order to increase its profits without increasing the cost of the contract. An effective partnership should result in a “mutual win” situation.

II. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the Contract Officer (CO) and Contracting Officer’s

Representatives(s) or designee, the Contractor shall establish operational performance goals for energy, water, and material use, recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this Contract. It is expected that the Contractor, while partnering with the Government in obtaining these goals, will be motivated both by increased profits through greater efficiency, but also by playing a role in helping to protect and preserve the natural resources of the United States.

III. Optimize Energy Performance

a. Ensure that operating decisions are carried out with regard to sustainable operations whenever possible. GSA is in the process of optimizing energy performance through many means and processes. The Contractor shall operate all equipment to optimize efficiency and reduce energy use. The Contractor shall seek to reduce operating costs wherever possible.

b. Be aware that the building(s) and management involved with this Contract may be in the process of establishing processes, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, Smart Building/ Building Link technology, or comparable programs. The Contractor will play an integral part of obtaining these goals and should be aware of the programs and processes.

IV. Protect and Conserve Water

a. Protect and conserve water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption. Where available, use EPA’s Water Sense-labeled products or other water conserving products.

V. Enhance Indoor Environmental Quality

a. The Contractor should make every attempt to use products that have low pollutant emissions (i.e., low-VOC adhesives, sealants, and solvents), or environmentally sustainable products that have a lesser or reduced effect on human health and the environment. See the Green Products Compilation.

b. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality

VI. Reduce Environmental Impact of Materials

a. Use products and materials that meet or exceed the EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information, see EPA’s Comprehensive Procurement Guideline website.

b. Where possible, use materials with the highest bio-based content level available per USDA’s office building bio-based material content recommendations.

c. Use Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

d. Eliminate the use of ozone depleting compounds where alternative environmentally sustainable products are available consistent with the Clean Air Act.

C.1 SCOPE OF WORK

The Contractor shall provide management, supervision, labor, materials, equipment, and supplies and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of the equipment and components of the systems listed in C.1.1, located within the property line of the following building(s) in Sacramento, CA: 501 “I” Street (CA0306ZZ), 801 “I” Street (CA0083ZZ), 2800 Cottage Way (CA0199MM) and 650 Capitol Mall (CA0152ZZ):

C.1.1 System Requirements

a. Electrical systems and equipment.

b. Mechanical, plumbing, and heating, ventilation, exhaust systems and air conditioning (HVAC) systems and equipment.

c. Fire protection and life safety systems and equipment throughout the building(s), to include all kitchen and cafeteria space fire protection systems.

d. All Control systems that are within the scope of this Contract to include all

Building Automation Systems (BAS), and/or specific HVAC Control systems (BAS, and Computerized software maintenance is excluded).

e. Architectural and Structural Systems, including fixtures and equipment within the site

f. Lighting Systems and associated computer control equipment

g. Service Desk operations per Section C.8.4

h. Public Address System

i. Equipment inventory system

j. Landscaping Irrigation systems – both above-ground and below-ground components

k. Window cleaning system equipment (wall glider, tracks, davits, pedestals and associated equipment)

l. Parking Control Equipment

m. Loading Dock equipment (dock levelers and dock bumpers)

n. Material Handling Equipment

o. Conveying Equipment

p. Roll-up and sliding garage doors and exterior fencing

q. Miscellaneous vertical transportation systems (courtroom wheel chair lifts)

r. Child Care Center fixed equipment and systems, including playground equipment.

s. U.S. flag pole, lighting and pulley system

t. Kitchen/concessions area drains

u. C-Cure 800 Card reader system

C.1.2 Additional Requirements The Contractor shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building. Implement an effective Quality Control Plan

(QCP).

c. Implement an effective service call system, as specified under the Special Requirements section of this contract that results in prompt, professional, and courteous resolution of tenant and Field Office concerns.

d. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed in accordance with the specific provisions of this contract, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the CO or designee as needed.

e. Reduce the environmental impact(s) of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

f. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.14. Personnel Qualifications).

g. Provide a Building Engineer Qualification Program that provides documentation of training of the engineers that is necessary to properly operate all systems as designed.

This program shall also provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel Training Act. The Contractor shall also provide any necessary training to their employees that will stress environmental stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging. In accordance with the specific provisions of this contract. The contractor shall submit the plan by the end of the startup phase.

h. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all applicable licenses training, and permits. If a change in law or regulation requires the Contractor to implement an action that will result in an increase or decrease in Contract price, the Contractor shall implement the required action and within 30 calendar days submit to the CO or their designee a price proposal for such change. If the CO or their designee determines an equitable adjustment is substantiated a modification to the Contract will be issued.

C.1.3 Excluded Systems:

The following systems are excluded from this scope of work:

a. Other security systems (does not include mechanical components of the door ,closers, keepers, hinges, etc, unless these are security-related components specifically required by a tenant agency, and does not include the key card reader system)

b. Telecommunication systems.

c. Equipment owned and operated by tenant agencies.

d. Furnishings (not installed as fixtures).

e. Paper, soap, and hand-sanitizer dispensing equipment in restrooms.

f. Kitchen appliances and equipment (but general plumbing equipment up to the faucets, ductwork above the ceiling, exhaust fans, all drains, and any fire suppression or fire alarm equipment are included in the scope

g. Equipment owned by servicing public utilities.

h. Upgrade of software or software licenses (to include building automation systems (BAS) and CMMS).

i. Fitness center equipment.

j. Additional services as needed by various agencies

k. Vertical Transportation Equipment

C.2 DEFINITIONS

Acceptance “Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

Additional Services “Additional services” are services that the Contractor will provide at an additional cost to the Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the offeror’s overall pricing.

The CO or their designee will issue a separate delivery order before work may proceed.

Advanced Meters Advanced meters are those that have the capability to measure and record interval data (at least hourly for electricity), and communicate the data to a remote location in a format that can be eas-ily integrated into an advanced metering system.

Advanced Metering Systems

A system that collects time-differentiated energy usage data from advanced meters via a network system on either an on-request or defined schedule basis. The system is capable of providing us-age information on at least a daily basis and can support desired features and functionality relat-ed to energy use management, procurement, and operations, U.S. Department of Energy, EERE:

Guidance for Electric Metering in Federal Buildings, (February 3, 2006).

Approval “Approval” means the Government has reviewed submittals, deliverables, and administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions, etc.)

and has determined the documents conform to contract requirements.

Architectural and Structural “Architectural and Structural” systems customarily included in R.S. Means Facility Construction Cost Data Divisions 3,4,5,6,7,8,9, and 10, to include all building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, curbs, gutters, walkways, exte-rior lighting, fences and/or gates, etc.), to the property line, unless specifically listed as being excluded in Section C.1 of this contract.

Basic Services The Basic Services of the contract consist of the recurring contract requirements for which the Contractor is paid as a base price, i.e., the requirements established by the contract statement of work and related general and administrative requirements that do not contain provisions for sepa-rate reimbursement. Indefinite Quantity requirements (Additional Services and Reimbursable Repairs) are requirements outside of Basic Services, for which payment is made on a case-by-case basis.

Building Automation System (BAS) The “Building Automation System” is a system controlling and monitoring building HVAC, and possibly other systems, to include all device, field, and global controllers, instrumentation, net-working infrastructure, computers and peripherals, software, programming, database files, and licenses.

Building Operating Plan The “Building Operating Plan” is a mandatory plan that the Contractor prepares for Government approval that describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies.

Commissioning A practice used to optimize and verify performance of fundamental building systems.

Commissioning (Ongoing) The practice of optimizing system performance by continuing to fine-tune equipment so will result in actively preventing problems for the lifetime of the building. GSA’s Ongoing Commis-sioning efforts will focus on maintaining the facility in the optimized state resulting from TBC and Re/Retro Commissioning efforts. GSA will achieve this through its relationship with its ser-vice providers (Operations and Maintenance/Custodial/Repair and Alterations/IT/Utilities) and the use of technology (networked systems/Advanced Meters/Smart Buildings).

Computerized Maintenance Management System (CMMS) A “computerized maintenance management system” is a database and application software pack-age that automates the O&M and repairs record keeping requirements. A CMMS is designed to enhance efficiency and effectiveness of maintenance activities. Typical features include plan-ning, scheduling and monitoring of work orders and maintenance needs.

The National CMMS (N-CMMS) is a central repository (Database) for all maintainable GSA Assets. The N-CMMS provides a mandatory, Agency-Wide means and method for processing and reporting all maintenance work done for GSA regardless of Region or Contractor.

Consumable Parts “Consumable Parts” or components are materials, parts or components that customarily require regular replacement rather than repair in a maintenance program and shall be disposed of proper-

ly. Examples include, but are not limited to: oil, grease, belts, filters, ballasts, lamps, etc.

This includes diesel fuel used during operation of a generator for any scheduled maintenance, i.e.

monthly exercising the generator, switchgear testing, emergency power system, etc. Operation of a generator to provide utilities due to an unexpected or unplanned loss of normal electrical power would be treated as a reimbursable expense. If the operation of the generator is caused by Con-tractor negligence, the Contractor shall be liable for the full cost of refueling, any other provi-sions notwithstanding

Contracting Officer (CO) Contracting Officer (CO) has the overall responsibility for the administration of this contract.

The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, de-tails and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

Contracting Officer's Representative (COR) or Designee Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO. CORs or designees will be the primary Government representatives for the administra-tion of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

Contractor “Contractor” as used in this document refers to the company or firm awarded this contract.

Contractor’s Other Than Normal Working/Duty Hours Hours other than those identified as Normal Working Hours.

Controls and Control System A “control system” is any low-voltage control, communication and monitoring system, including but not limited to stand alone devices, field and global controllers; instrumentation; networking infrastructure; computers and peripherals; software; programming; database files; and licenses.

Examples are the BAS, Advance Metering System (AMS), and lighting control systems. Fire protection systems and security systems are excluded from this definition for purposes of this contract and are defined separately. Gateway devices and mapping software and files for data interchange between a control system and a fire protection or security system are considered part of the control system.

Conveying Equipment All building and site systems of the types generally included in Divisions 14 and 41 in R.S.

Means Facilities Construction Cost Data, with the exception of any equipment covered by the Vertical Transportation Equipment portion of this contract (if applicable).

Defective Service A unit of service that does not conform with specified contract requirements.

Electrical All building and site systems of the types generally included in Division 26, 28.31, 28.33, 33.71, in R.S. Means Facilities Construction Cost Data, with the exception of Control Systems, Tele-communication Systems, Security Systems, and equipment owned by a servicing public utility.

Emergency The term “Emergency” involves serious and immediate threats to people or property resulting from both external and internal events, to include bombings and bomb threats, shootings, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sani-tary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, torna-does, floods, and earthquakes. The term does not apply to civil defense matters such as potential or actual violent actions from foreign invaders.

Emergency Callback An “emergency callback” is a service request or other request for service placed outside of nor-mal working hours and of such a nature that response cannot wait for the resumption of the next day’s normal working hours.

Environmentally Sustainable Products or services that have a lesser or reduced effect upon human health and the environment when compared with competing products or services that serve the same purpose. This compari-son may consider raw materials acquisition, production, manufacturing, products and chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. At-tributes of environmentally sustainable products include those that are energy efficient, water-efficient, biodegradable, environmentally preferable, non-ozone depleting, contain recycle con-tent, non or less toxic, EPA-designated and bio-based.

Existing Deficiency List Report The “existing deficiency list report” or “existing deficiency list” is a list of deficiencies that may exist in the equipment and systems covered by this performance work statement, as well as the Contractor's itemized price (including, but not limited to, labor, materials, overhead, and profit) for correcting each deficiency.

Exterior This includes entrances; landings; steps; sidewalks; parking areas; arcades; courts; planters;

lawns; irrigation systems; fountains; security bollards; gates; fences; flagpoles; building-mounted, pole, and ground lighting; etc. located adjacent to the facility extending to the legal property line.

Federal Holidays

“Federal holidays” for the purposes of this contract are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal holidays fall on weekends, a week-day is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Vet-erans’ Day is always on the 11th of November and Thanksgiving is always the 3rd Thursday of November.

Federal Executive Holidays, Unanticipated Unanticipated holidays declared by the president will count as Federal holidays. As long as the Contractor pays employees as if it were an anticipated Federal holiday, the Contractor will be paid for the unanticipated holiday as if it were a normal Federal Holiday.

Fire Protection and Life Safety Systems “Fire protection and life safety systems “ are systems and equipment installed in the building to

(1) detect fire and products of combustion, (2) notify building occupants and emergency re-sponders, (3) initiate smoke control systems (4) initiate fire suppression systems, (5) control or suppress fires and (6) facilitate or enhance emergency egress. These systems also may communi-cate with other major building systems for fire and smoke control, elevator recall, and utilities control. Life safety systems and equipment includes emergency lighting, exit signage, special egress door locking arrangements, and exit stair markings.

Force Majeure Natural or man-made serious disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character that are not related to fluctuations of normal weather patterns, the ef-fects of which could not have been prevented or avoided by the exercise of due care or foresight.

Heavy rains alone do not constitute force majeure, although extensive and unusual flooding may;

in general, only events involving serious civil disturbances or those for which a National Disaster is declared by the President of the United States qualify as force majeure.

Furnishings All equipment of the types generally included in Division 11, 12, and 13 in R.S. Means Facilities Construction Cost Data, with the exception of equipment that is either separately listed in Sec-tion C.1 (e.g. Dock Levelers), is a furnishing, unless it is specifically covered in the Public Buildings Service Operation and Maintenance Standards (e.g. water supply equipment, hydraulic valves) or listed among the components of systems defined within this section.

Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient through-out a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution in building operations and activities. The result is to reduce the environmental impact of the Federal government, which will expand and complement the building design economy, utility, durability, and comfort. The common objec-tive is to reduce the overall impact of the building environment on human health and the natural environment by:

a. Improving energy efficiency and reductions in greenhouse gas emissions.

b. Reducing water consumption intensity.

c. Acquiring green products and services.

d. Implementing pollution prevention measure, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

e. Implementing cost-effective waste prevention and recycling programs.

f. Increasing diversion of solid waste.

GSALink The GSA -BuildingLink initiative is one of GSA’s strategic projects. The purpose of this initia-tive is to leverage automated building analytics technology to measure and substantially lower operational expenses in the existing owned building portfolio. GSALink is a hardware and soft-ware solution to capture real-time building systems point data, apply rules-based analytics soft-ware to the data, and spot trends and deficiencies while reporting actionable events to building operators, O&M contractors, and GSA Service Center property managers

GSA Green Purchasing Program (GPP) The GSA Green Purchasing Program which includes the Green Purchasing Plan specifies re-quirements to promote the purchase of environmentally sustainable products and services.

Heating, Ventilation, and Air-Conditioning (HVAC) HVAC includes all equipment of the types generally included in Division 23 in R.S. Means Fa-cilities Construction Cost Data, to include all systems with the function of providing ventilation or temperature control to building spaces. HVAC equipment is a subset of Mechanical, Electri-cal, and Controls equipment and systems, and intersects the definitions of these.

Indefinite Quantity “Indefinite quantity” provisions permit the Government to order work, in addition to the basic services, and upon acceptance permit additional payment to the Contractor.

Kitchen appliances and equipment All appliances and equipment types listed in Divisions 11.26 and 11.41 thru 11.48 of R.S. Means Facility Construction Cost Data, or equipment that is directly related to food service operations and is not part of another building system, i.e. plumbing or electrical.

Landscape Irrigation Systems Landscape irrigation systems include all piping, tubing, hoses, sprinkler heads, valves, sensors, and controllers used to water landscaped areas. For purposes of this contract, landscape irrigation systems are to be divided into above-ground (e.g. sprinkler heads, drip hoses, or any other water distribution component above ground level) and below-ground (all remaining components of the system that deliver water to the above-ground components). System timing controls and sensors are to be considered part of the above-ground portion of the system.

Measurement and Verification (M&V) For purposes of this contract, Measurement and Verification is the quantifiable component of Quality Assurance. The Government may develop an M&V protocol which measures aspects of the efficiency and effectiveness of building systems using data from building controls, monitor-ing CMMS data, and other data sources. M&V data will be used to:

(1) Help verify whether the Contractor is achieving the performance standards set forth in the Quality Assurance Surveillance Plan, Part III;

(2) Provide assistance (or direction, if necessary) to the Contractor to improve maintenance or optimization of operation;

(3) compare the efficiency of the facility to other facilities;

(4) Provide data for planning future upgrades.

Mechanical All building and site systems of the types generally included in Division 33 and 44 in R.S.

Means Facilities Construction Cost Data, with the exception of equipment owned by a servicing public utility.

Miscellaneous Work “Miscellaneous work” is additional labor that is performed at the request of the agency, at no ad-ditional cost to the Government (i.e., they are part of basic services). The Contractor may also have to provide consumable materials to complete the request. Miscellaneous work is treated as a Service Call and is included in the Basic Operations and Maintenance price quoted per month on the bid sheet. Miscellaneous work typically consists of minor tasks requested by the CO or Designee, related to routine, day-to-day operational requirements and performed during normal working hours. These include, but are not limited to, making door keys; changing locks; hanging pictures, maps and bulletin boards; trimming door bases; and other similar functions as directed.

Miscellaneous work shall be accomplished in the same time frame as routine service calls unless otherwise directed by the CO or designee.

Modification of Contract Modification is a bilateral or unilateral change in the terms of a contract.

Negligence “Negligence” is the failure to use due care under the circumstances. It is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

Non-Reimbursable Repair A “non-reimbursable repair” is a repair that is the Contractor’s responsibility with no additional reimbursement from the Government.

Normal Working Hours “Normal working hours” is the hours of building operations…

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