Past_Performance_Questionnaire_-_Lead_Design_Firm.pdf

PAST PERFORMANCE QUESTIONNAIRE - LEAD DESIGN FIRM

NEW FEDERAL BUILDING IN SAN JUAN, PUERTO RICO

The General Services Administration is evaluating past performance in selecting a design/build contractor for the new Federal Building in San Juan, Puerto Rico. You have been identified as someone who could attest to the quality of work performed by the proposed lead design firm. Your completion of the attached questionnaire would be of great benefit in selecting the most qualified firm to perform this project.

Completed questionnaires will be considered procurement sensitive information and will not be seen or reviewed by the offeror in question or any other party not having a need to know. Electronic copies of the completed questionnaire should be faxed to Stephen Kohri’s attention at (215)446-6171. Hard copies may be mailed to:

General Services Administration Mid-Atlantic Region (3PQX) Public Buildings Service 20 N. 8 th Street

Philadelphia, PA 19107 Attn: Stephen Kohri

We request receipt of your completed questionnaire by 3:00 PM EST on July 7, 2015.

FIRM BEING EVALUATED: _______________________________________

PROJECT BEING EVALUATED: _______________________________________

NAME OF EVALUATOR: _______________________________________

EVALUATOR’S AGENCY/COMPANY: _______________________________________

EVALUATOR’S ROLE IN PROJECT: _______________________________________

EVALUATOR’S EMAIL ADDRESS: _______________________________________

EVALUATOR’S TELEPHONE NUMBER: ______________________________________

PAST PERFORMANCE QUESTIONNAIRE – LEAD DESIGN FIRM

NEW FEDERAL BUILDING IN SAN JUAN, PUERTO RICO

SECTION 1 – NUMERICAL RATINGS

Please indicate you level of satisfaction with the contractor’s performance on the project in question by placing an “X” in the appropriate block using the rating scale provided to the right of each question. This scale is defined as follows:

RATING PERFORMANCE LEVEL

5 EXCELLENT – The firm’s performance met all contractual requirements and exceeded many to the Government’s or customer’s benefit. The few corrective Actions that may have been necessary were provided expeditiously and were highly effective.

4 GOOD - The firm’s performance met contractual requirements and exceeded some to the Government’s benefit. Performance was provided with some minor problems, but corrective action was prompt and effective.

3 ACCEPTABLE – The firm’s performance met contractual requirements. There were minor problems but the corrective actions taken were generally satisfactory.

2 MARGINAL – The firm’s performance did not meet some contractual requirements. There were significant problems with the contractor’s performance and the corrective action provided was only marginally effective or was not fully implemented.

1 UNACCEPTABLE – The firm’s performance did not meet most contractual requirements and corrective action was untimely, ineffective or both.

N NOT APPLICABLE – Unable to provide a rating

MANAGEMENT 5 4 3 2 1 N

Exhibited professional conduct Cooperation/responsiveness was timely, provided feedback and suggested alternatives Offeror was easy to work with, friendly, courteous Provided effective oversight of project managers/superintendents Quickly and professionally resolved issues/disputes Reviewed and addressed subcontractor issues Provided a clear and effective line of supervision on the project Negotiated price changes in good faith and in a timely manner Followed and maintained the established project budget

Met established deadlines

Managed changes without undue cost or schedule impact

DESIGN 5 4 3 2 1 N

Design work met the established standards of quality Design submissions met established due dates Resolved delays in a timely manner Maintained a consistent pace in completing design work Design team assigned to the project was well qualified Exhibited cooperation with other members of the project team Design work met operational requirements of the project

OVERALL PERFORMANCE 5 4 3 2 1 N

Overall performance – Likelihood of contracting with this firm on future projects

PAST PERFORMANCE QUESTIONNAIRE – LEAD DESIGN FIRM

NEW FEDERAL BUILDING IN SAN JUAN, PUERTO RICO

SECTION 2 – NARRATIVE COMMENTS

Please provide in the spaces below any additional comments you have regarding the offeror’s performance on the project in question:

1. Strengths of Performance:

2. Weaknesses of Performance:

3. Additional Comments: