FINAL_RFP 70US0925R70093213_26Aug2025.pdf

X

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

1. REQUISITION NUMBER

2. CONTRACT NUMBER

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

70US0925R70093213

6. SOLICITATION ISSUE

DATE

08/26/2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

GARCIA, CRYSTAL

b. TELEPHONE NUMBER (No collect calls) 202-538-9706

8. OFFER DUE DATE/

LOCAL TIME

09/09/2025 16:00

EST

9. ISSUED BY CODE

PR3-TCO 10. THIS ACQUISITION IS SET ASIDE 100 % FOR:

PR3-TCO

PRO-TCO, PRO-TCO-TECHNICAL, CFO, AND OTHERS

Washington DC, DC, US

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

8(A)

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

561621

SIZE STANDARD:

$25.0 M

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

13b. RATING

14. METHOD OF SOLICITATION

REQUEST

UNLESS BLOCK IS MARKED

SEE SCHEDULE

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

FOR

PROPOSAL

(RFP)

15. DELIVER TO

See Schedule

CODE 16. ADMINISTERED BY CODE

Same As Issuing Office

PR3-TCO

17a. CONTRACTOR/

OFFEROR

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE IPP_USSS

IPP_USSS

INVOICES SHALL BE SUBMITTED VIA THE INTERNET PAYMENT

PLATFORM, WWW.IPP.GOV

WASHINGTON, DC, 20223, US

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Request for Proposal for the United States Secret Service Electronic Security System for Protectee Residences

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Government Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED.

ADDENDA X

http://www.ipp.gov/

31b. NAME OF CONTRACTING OFFICER (Type or print) 30c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA X ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print)

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Period of Performance for this Indefinite Delivery, Indefinite Quantity IDV is as follows:

Base: 09/29/2025-09/28/2026

OY1: 09/29/2026-09/28/2027

OY2: 09/29/2027-09/28/2028

OY3: 09/29/2028-09/28/2029

OY4: 09/29/2029-09/28/2030

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

STOCK RECORD (S/R) 40. PAID BY

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

42a. RECEIVED BY (Print)

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE 42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

TABLE OF CONTENTS:

Section C: Description/Specifications/Performance Work Statement (PWS) Section H: Special Contract Requirements Section I: Clauses Section J: List of Attachments Section K: Representations, Certifications, and other Statements of Offeror or Respondents Section L: Instructions, Conditions, and Notices to Offerors or Respondents Section M: Evaluation Factors for Award

Section II: Continuation of SF1449

Item

Number Base Item

Number Supplies/Services Quantity Unit

0001 Base Year Ordering Period 1 Years Contract Type: Firm Fixed Price

Unit Price Extended Price

Description: Ordering Period 09/29/2025-09/28/2026

Purchase Requisitions

IDC Type: Not Applicable FSC Codes: DG01 IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR) NAICS Code: 561621 Security Systems Services (except Locksmiths)

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

9/29/25 9/28/26

USSS HQ-HEADQRTRS

950 H Street NW Washington DC

US 20223

Base Item

Number Supplies/Services Quantity Unit

1001 Ordering Period One 1 Years Contract Type:Firm Fixed Price

Description: Ordering Period 09/29/2026-09/28/2027

9/29/26 9/28/27

USSS HQ-HEADQRTRS

950 H Street NW

Base Item

Supplies/Services Quantity Unit

2001 Ordering Period Two 1 Years Contract Type:Firm Fixed Price

Description: Ordering Period 09/29/2027-09/28/2028

9/29/27 9/28/28

USSS HQ-HEADQRTRS

950 H Street NW

Base Item

Number Supplies/Services Quantity Unit

3001 Ordering Period Three 1 Years Contract Type:Firm Fixed Price

Description: Ordering Period 09/29/2028-09/28/2029

9/29/28 9/28/29

USSS HQ-HEADQRTRS

950 H Street NW

Base Item

Number Supplies/Services Quantity Unit

4001 Ordering Period Four 1 Years Contract Type:Firm Fixed Price

Description: Ordering Period 09/29/2029-09/28/2030

9/29/29 9/28/30

USSS HQ-HEADQRTRS

950 H Street NW

PERFORMANCE WORK STATEMENT (PWS)

NATIONWIDE ELECTRONIC SECURITY SYSEMS (ESS) LIFECYCLE SUPPORT

Part 1

GENERAL INFORMATION

1. INTRODUCTION: The United States Secret Service Technical Security Division (USSS TSD) provides full life-cycle support for and decommissioning of physical security systems at USSS controlled sites throughout the United States, to include Alaska, Hawaii, Guam, and Puerto Rico. The United States are subdivided into six regions: Washington DC District, Los Angeles District, Dallas District, Chicago District, Miami District, and New York District (see Part 6 for breakdown of regions).

This is a non-personal services requirement for physical security system lifecycle support throughout the United States. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1 Scope: The contractor shall help the USSS achieve its mission to provide fully operational Electronic Security Systems (ESS) and life-cycle support of each system by providing all personnel, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the below-listed services as defined in this PWS, except for those items specified as Government Furnished Equipment (GFE). The contractor shall also provide full technical support for corrective maintenance of these systems. Any changes or deviations to this requirement must be submitted to the Technical Security Representative (TSR) or Contracting Officer’s Representative (COR) and approved in writing by the Contracting Officer (CO). Due to the varied nature of the work and the requirements for technical subject matter experts, it is expected that the contractor may subcontract some of the tasks required by this initiative. All components shall be installed as specified in this document or the Task Order (TO). If a conflict exists, the TO takes precedence. Overall scope includes:

• Installation of turnkey ESS, which includes Access Control Systems (ACS), Intrusion Detection

Systems (IDS), and Video Management Systems (VMS) and the subcomponents within and interacting with these systems.

• Maintenance of existing ESS, which includes modification, temporary additions, removal, and corrective action to all components in these systems.

• Removal of legacy equipment to allow for upgrades or new installations.

• Installation, modification, and removal of physical security measures, including but not limited to gates, fencing, barriers, and lighting.

• Provide locksmith support such as installation, maintenance, and removal of physical key locks.

• Installation of ESS infrastructure, such as electrical power and data connectivity, as required.

• Obtain any and all permits or other regulatory permission associated with each project. All work will be performed in accordance with applicable Federal, State and Local laws and regulations, codes, and requirements. The contractor should include expected lead times for permit issuance in the proposals. Any deviation or waiver from this must be provided in writing to the TSR, COR and CO. It is the responsibility of the contractor to determine whether permitting is required.

• Provide engineering services such as telephonic system support, system configuration support, etc.

• Provide documentation services, such as site surveys, design plans, as-built drawings, test plans, etc.

• Provide miscellaneous repair services, such as wall patching, door/window repairs, painting, landscaping, etc. to bring work site walls, ceilings, flooring, and exterior back to original condition.

• All work, including incidental building trades work such as painting, drywall repair, equipment pads, door repair, window/trim repair, or landscaping repair shall be the sole responsibility of the contractor unless otherwise specified in each TO.

• All work shall be tested for Government acceptance, including all installed equipment, materials, and software, to ensure complete functionality and meets environmental needs (i.e. aesthetics and weatherproofing).

• For all work completed under this requirement, the contractor must coordinate delivery of supplies and services with the Government as specified in each TO with the Government and other contractor (if any) that will be working on-site concurrent to completion of any effort.

• The contractor will be provided with access to the site prior to submitting an estimate for the work required. The contractor will be escorted by Government personnel at all times during any site visit.

• All tasks shall be performed in accordance with all applicable federal, state, and local laws, regulations, codes, and requirements.

• All contractor-provided materials and equipment shall be new and installed in accordance with all applicable governing laws, regulations, codes, and specifications (e.g., NEC, UL, etc.).

• Official direction should only be accepted from the Government COR or TSR. The contractor shall be responsible for notifying the Government CO and the COR if any direction results in any change in price, scope, or Period of Performance (POP) to this effort. No additional cost or change in the POP will be authorized without written approval by the CO.

1.2. Specific Tasks:

1.2.1 Site Evaluation

• The contractor shall evaluate the worksite’s existing ESS equipment and interconnectivity for necessary ESS upgrades or maintenance and present any findings for the Government regarding ESS functionality.

• The contractor shall determine a maintenance plan for existing equipment or an upgrade plan for new equipment to be installed.

• Infrastructure and power requirements shall also be identified at the time of site evaluation.

• For certain TOs, the contractor may be required to develop a written report with upgrade requirements or site maintenance plan with costs.

• For certain TOs, the contractor may be required to develop an Installation Design Plan (IDP) at

30%, 60%, 90%, and 100% iterations as determined by the TSR and/or COR. IDPs shall document the proposed system design with information such as device locations and elevations, cable schedules and pathways, power and bandwidth load calculations, headend rack elevations and connections, and configuration documentation.

1.2.2 ESS Infrastructure Support

• The contractor shall install infrastructure and/or utilize existing infrastructure required to support an ESS, unless otherwise stated within the individual TO.

• All cabling must be of a sufficient type for the distance and environment in which it is to be installed.

• Installed conduits shall be no less than 3/4” trade size in diameter and sized to allow 100% future expansion while remaining less than 50% full by cross-sectional area. All conduits installed must be equipped with heavy duty pull strings to facilitate future cable installation.

• All cabling shall be managed using cable trays, raceways, conduit, or J-hooks as specified.

Cabling shall not rest on any ceiling.

• Cabling shall be homerun to a Combined Equipment Room (CER) or as otherwise specified in a TO. If splices to cabling are needed, they shall be accomplished by way of terminal strips mounted inside a junction box or other enclosure that allow field testing of the connection(s).

• Power and signal cabling shall be segregated in accordance with best industry practices.

• Fiber optic cable may be required. The contractor may be required to install, terminate, and test utilizing optical time domain reflectometer both multi-mode as well as single-mode fiber optic cables. The contractor shall have a full understanding and proficiency with fiber optic installation termination and testing. The use of pre-terminated fiber optic cables is permissible, so long as a conduit survey reveals that there is space in the cabling path for a pre- terminated assembly.

• The contractor may be required to configure and install network devices, including but not limited to modems, routers, firewalls, for direct or wireless connectivity via cellular or WiFi.

• All mounting poles must be installed in a manner that meets applicable local codes and design guidelines from the American Society of Civil Engineers. Any installed pole greater than 4 feet in height above the ground or that would present a physical hazard from collapse shall be installed in a manner directed by a licensed structural engineer.

• Weatherproof enclosures shall be sized to give ample space for all electronics installed and to also provide space for 120 Volts Alternating Current (VAC) at each location.

• In cases where additional cooling is needed, the contractor must provide enclosures with self-contained air conditioning (A/C) units to maintain an appropriate operating temperature inside the enclosure year-round. Sound attenuation shall be provided as specified in the TO.

• Any exterior junctions, splice points, or pull boxes shall be securely mounted in a weatherproof, rugged enclosure and mounted at a location approved by the TSR and COR. Exact box locations shall be annotated on as-built drawings.

• All outdoor metal enclosure shall be grounded.

1.2.3 ESS Power Support

• The CER shall generally act as the main hub for power for all devices requiring power other than

120 VAC. All power other than the 120 VAC must be mounted in suitable enclosures. All power supply enclosures for sensors, cameras and miscellaneous equipment must be provided by the contractor and mounted on the wall of the CER.

• If it is determined that these upgrades exceed the existing capacity of the electrical service provided, then the security contractor shall contract with an electrician to provide the additional capability required. If additional AC power is required, the contractor must install additional quad outlets or permanently wired power strips to provide sufficient power to ESS equipment.

All power other than 120 VAC required in the CER racks must be mounted in the CER also and then run via conduits to the racks. Power Over Ethernet (PoE) should be selected when there is an option.

• Additional high-voltage power may be required at various other locations, such as a command post, on site to support ESS requirements.

• The contractor may need to provide additional Uninterrupted Power Supply (UPS) systems to provide 120 VAC power to all outdoor ESS equipment. This UPS system should be designed to power equipment for at least 4 hours.

1.2.4 ESS Installation and Maintenance

The contractor shall provide all necessary labor and materials to install, upgrade, and maintain an ESS.

This may include wiring, mounting, enclosures, controls, programming, removing legacy equipment, and other installation tasks. GFE will be provided unless otherwise stated in the individual TO. All equipment shall be installed to manufacturer’s specifications.

Access Control System Considerations:

• The contractor shall be responsible for installing an access control system in the areas of the government site as specified in the TO.

• Equipment placement will be specified during the site evaluation.

• On-site installers shall be certified and experienced in the ACS (Brand Name: Identiv/Hirsch) system being installed.

• The installation shall provide the capability to monitor doors for forced entry, door open too long

(i.e. propped) and request to exit.

• The access control system shall be upgraded or installed in accordance with the TO and shall be compliant with all governing building codes and local ordinances.

• The system installed shall be current generation Hirsch/Identiv Federal Identity, Credential, and

Access Management (FICAM) capable equipment, including current or future certificate checking ability.

• The Government may require the use of custom firmware to allow the use of a Physical Access Control System Personal Identification Number that is not the PIN used to unlock a Personal Identity Verification (PIV).

• System components and configurations may be subject to approval for compliance with agency’s Authority to Operate. This will be specified in the TO.

• All doors shall be always fail-secure with free egress with the following exception(s):

o Prisoner Processing/Interview Rooms shall be fail-safe (tied to building fire relay) and

PIN only on exit.

• All Vault doors shall use Lockmasters LKM series single motion egress devices or equivalent.

• Enrollment of a Department of Homeland Security PIV and alternate token/badge must be done on site.

• Door releases may be required at certain locations onsite.

• Separate from the electronic ACS, there shall be a maglock lockdown on the outer lobby door entrance that shall be controlled from the secured space by means of a covered and lit push button.

Intrusion Detection System Consideration

• The contractor shall be responsible for installing an intrusion detection system in the areas of the government site as specified in the TO.

• On-site installers shall be certified and experienced in the IDS (Brand Name: Digital Monitoring Products (DMP)) being installed.

• Equipment placement will be specified during the site evaluation.

• The contractor may be required to install cellular communication devices to allow for wireless

IDS installations.

• DMP 550 series panel or approved technical equivalent shall be utilized if the task order calls for an intrusion alarm panel.

• Contractor shall provide for a minimum 25% expansion of detection points and areas/partitions without requiring additional expansion hardware.

• The following are requirements for sensor installation:

o End of Line supervision resistors shall be utilized at each sensor (not installed in the panel). Any deviation shall be documented in writing.

o Interior sensors shall be dual-tech motion sensors only unless otherwise specified in the

TO.

• Wiring for the IDS is required to meet the following specifications:

o Any wires exiting a USSS secured space/perimeter shall be protected from mechanical damage as stipulated in the individual TO.

o Wired alarm points shall be “home-run” individually to designated input devices. No alarm points shall be wired in a series configuration.

• The Federal Protective Service Megacenter (FPS) shall be the primary monitoring service for

Government leased or owned sites.

• Contractor shall be responsible for programming and submitting required Master Account

Record (MAR) documentation to FPS.

• Contractor is required to provide the following for any vault located in the space:

o Each vault specified in the TO is required to be its own area/partition with a keypad located directly outside that area.

o Vault doors shall have dial combination lock state monitoring by IDS.

• Each alarm point shall be given a descriptive title such that keypad annunciation reveals a point location.

• Alarm zones may be grouped into areas that can be separately armed and disarmed.

• Alarm outputs (such as panic notifications or dedicated chimes) may be required.

• Certain alarm inputs shall activate specified VMS actions and result in notifications and/or other actions as detailed in the task order.

• Contractor may be required to install a recordable voice module (Elk-124 v2 eight-channel or technical equivalent) to communicate device activation of panics throughout the site.

o The voice module shall be programmed in conjunction with the panic alarms and IDS panel inside the CER and be tied into Office of the Chief Information Officer provided Public Announcement (PA) system (typically a Bogen amplifier with Bogen interface units).

o The voice module shall be wired and programmed to provide audio information about the specific location of the triggered panic device (i.e. if a panic is pressed in the men’s locker room, the voice module shall announce the location of the panic through the site’s PA system).

o The voice announcements shall cease when the panic alarm is reset.

Video Management System Considerations:

• The contractor shall be responsible for installing a video management system in the areas of the government site as specified in the TO.

• On-site installers shall be certified and experienced in the VMS (Brand Names: Genetec and Axis) being installed.

• Equipment placement will be specified during the site evaluation.

• The contractor shall install a video surveillance system that shall provide alarm assessment and situational awareness in accordance with the requirements.

• The contractor shall be responsible for installation, setup, and programming of all equipment associated with the VMS.

• The contractor shall be responsible for providing proper mounting brackets, poles, or other physical supports for the equipment that is installed at each location, in accordance with best industry practices and governing codes.

• The contractor shall supply and install all connectors, cables, and hardware necessary for a fully functioning system.

• Cables for cameras shall be a separate color from cables for monitors (i.e. yellow cable for cameras and orange for video monitors). VMS cables shall not be blue or green in color.

• All VMS equipment shall be National Defense Authorization Act (NDAA) compliant (at the time of installation), and the contractor must attest to this in writing.

• All video cameras shall be installed to provide views as determined by the TSR. Such views may be visual, infrared, thermal, or a combination thereof.

• Contractor shall provide licenses for every camera, decoder, and client in the installed system for the life of the contract.

• All cameras shall be minimum 1920x1080 resolution.

• All exterior cameras shall be outdoor rated at a minimum of IP66 and suitable for the environment for which they are installed.

• The VMS shall allow for the continuous viewing, playback, and recording of all cameras.

• Monitors for the VMS shall be capable of video playback or archived video and display live camera feeds in high definition as stipulated in TOs.

• The System shall be able to record a minimum of 30 days at 1080 pixels, 30 fps.

• High Efficiency Video Recording H.264 or current compression standard on motion and 1 fps

H.264 or current compression standard when there is no motion. Video storage shall be configured as Redundant Array of Independent Drives 5 unless otherwise specified.

• The system shall have a means to search and download audio and video for evidentiary retention.

• For the primary (Security) VMS in USSS sites, any cameras with onboard microphones shall have the feature disabled.

• For the secondary (Interview Room) VMS in USSS sites the following are required:

o Covered push-button(s) located outside of each interview room that starts recording audio/video and illuminates a labeled light both inside and outside the interview room when activated.

o Panic buttons shall be programmed such that upon activation, the cameras covering the area of the panic begin recording at 30 fps (video only) 10 seconds before activation and continue to record until the panic button is deactivated.

Integration of IDS & VMS Considerations:

• In locations where there is both an IDS and a VMS, they shall be interconnected as specified.

Integration shall be by manufactured design and available Commercial off the Shelf (COTS). No custom software shall be required.

• The VMS may require integration with an IDS to provide instant alarm call-up of cameras for their respective alarm zones, on designated monitors, both live and recorded at time of alarm.

• The interactive digital map display may require multiple maps/layers/diagrams.

Maintenance Considerations

• Contractor shall provide repair and maintenance capabilities such as troubleshooting equipment malfunctions and repairs to broken equipment (including any necessary materials and labor) to all current government sites and other protected sites.

• Contractor is ultimately responsible for bringing any covered system back to a fully functional state.

• For the duration of the contract, the contractor must provide an appropriate Point of Contact (POC) to provide technical support via phone 24 hours a day. This contact must be familiar with the installation (if installed by the contractor) and be able to guide Government personnel through basic diagnosis and/or troubleshooting of the systems.

• The Government may contact or schedule telephonic support with the contractor’s designated POC. This support shall include diagnosis and/or troubleshooting of hardware, software, and other concerns as required.

• If the systems are existing (i.e. installed by others), no telephonic support shall be required until contractor performs a site evaluation.

• The Government will normally limit calls to business hours, but there may be instances where off-hours notification and response are necessary.

1.2.5 Locksmith Support

The contractor shall be prepared to perform locksmithing services as part of an installation package. The Government requires that any locksmithing that is performed be done by factory certified locksmiths (dependent on the brand of lock being utilized). Typical locks are Yale with Medeco cores on the most current version still under patent. Due to the number of different commercial lock types, finishes and applications this requirement will be addressed in the individual TOs.

1.2.6 Physical Security Measures Support

The contractor shall install and maintain physical security measures as described in the individual TO.

Physical security measures include:

Lighting Measures

• Only Light-Emitting Diodes (LED) lighting will be utilized, unless otherwise specified in the

TO.

• The contractor will wire, mount, and install all security related lighting as specified in the task order. This may include high and low voltage lighting.

• Security lighting shall be grouped into areas and remotely operable from the Command Post

(CP) and/or guard post, as specified in the TO.

• Exact mounting locations will need to be approved by the TSR and/or COR. Decor of light fixtures must be approved by Government. The contractor shall submit manufacturer’s cut sheets and/or photos for Government approval prior to installation.

• All electrical wiring and equipment must meet all federal, state, and local laws and codes. The contractor must be certified or have available a licensed and certified electrical contractor to install high voltage electrical circuits. All wiring must be protected with an outer shield - i.e.

conduit of a type appropriate to the environment in which it will be installed, except in cases where the TO specifies direct burial.

Physical Perimeter Blocking Measures

• The contractor may be required to repair, install, upgrade, add-on or maintain a physical security barrier such as a fence, concrete barrier, or similar efforts in support of this contract.

• The contractor may be required to color-match a barrier to blend in with natural surroundings.

Final color selection will be determined by TSR and/or COR.

• Privacy mesh, perforated metal sheeting or equivalent may be required.

• Fence supports shall be embedded in concrete as detailed in Section 1.2.2.

• Anti-climb measures may be required.

• Contractor may be required to install ESS solutions along barrier. Barrier must be able to support alarm and video equipment, both structurally and functionally. All gates must be of equal or higher structural integrity than the fence.

Active and Passive Barrier Measures

• The contractor will be responsible for any necessary wiring and controls to install or integrate an existing vehicle barrier as specified in the task order. Controls for the vehicle barrier must be wired to a location as specified in the task order. The contractor will also be responsible for performing all site preparation, ground repairs as well as providing the equipment necessary to move and install a vehicle barrier system. Any barrier system must meet American Society for Testing and Materials International (ASTM) standards (ASTM F2656/F2656M – 20 Standard Test Method for Crash Testing of Vehicle Security Barriers, or current version).

Vehicle and Pedestrian Gate Measures

• The contractor will be responsible for any necessary infrastructure and controls to install or integrate an existing vehicle gate and/or pedestrian gate as specified in the task order.

• Aesthetics may be a consideration depending on the site. Any aesthetic considerations will be detailed in the TO and approved by the TSR or COR.

• VMS and ACS capability may be required at this location.

1.2.7 Installation Practices and Aesthetics

The contractor shall install equipment and materials with best practices and keeping in work site installation practices and aesthetics. Installation practices include, but are not limited to, weatherproofing, aesthetic look of equipment, cleanliness of workmanship, technician attire, and industry codes and standards. The contractor shall provide insurance and indemnity certificates as required by the host work site. Construction onsite may include other entities performing concurrent activities, it may be the responsibility of the contractor to coordinate with construction entities to ensure electrical, infrastructure, and physical requirements for the ESS are met.

• All exterior ESS equipment, to include poles and weatherproof enclosures, must be painted and camouflaged to hide their presence, as specified in the TO. In some cases, special enclosures must be fabricated to blend in with current fencing, brick and or other structures on the property to hide devices. Additional special enclosures may need to be fabricated to mount devices in some of the locations.

• Mock-ups of these enclosures may be required to be submitted for approval two (2) weeks prior to installation. In addition, any removal of previously used equipment may require restoration of the installation site to match the surrounding property (i.e. holes patched and painted).

• All wiring, infrastructure, security room and rack installation work must be laid out in a neat and workmanlike manner, facilitating testing and maintenance. Wire management panels shall separate all patch panels associated with installation. All data cables that terminate in finished spaces shall be mounted in faceplates which shall be securely attached to the wall and match the color used on faceplates throughout the space. All wires shall be machine-labeled in plain English at both ends of each individual cable. Labels installed at switches or patch panels shall be within one (1) and twelve (12) inches of termination and should reflect a unique cable identifier. The label installed on the cable at the remote ends shall be within four (4) and twelve

(12) inches of termination. Additionally, labels shall be applied to the front of each switch or patch panel indicating each cable installed on that device or panel. Labels shall be applied to each wall plate indicating all cables terminated at that location. The labels used for wall plates shall consist of black lettering with a white or clear background. At panels where application of labels is not possible, a diagram of relevant wires shall be posted in the immediate area.

• If any cutting or trenching is done near roadways or entry points, the area needs to be repaired to its original condition in a matter satisfactory to the Government’s TSR and/or COR.

• The security equipment racks will be placed in the CER or otherwise addressed in the TO. This CER will be the central hub for all ESS head-end equipment. ESS shall be connected to UPS power via a transfer switch equivalent to Power Distribution Unit, Eaton EATS-115 typical.

Racks shall be grounded. All critical ESS components shall be connected to an online type UPS provided under the contract. The security contractor must provide adequate connectivity to this room from the exterior devices. If additional space is required for mounting equipment, the contractor must provide and install additional racks, shelves, or mounts.

• An equipment rack will typically contain the following: UPS, auxiliary batteries, VMS Network Video Recorder access control personal computer (PC), keyboard video mouse (KVM), managed PoE Ethernet switch, patch panel(s), cable management, video extenders/decoders, and ACS (subject to the individual TO).

• The contractor will be responsible for daily broom-clean restoration of all work areas for the duration of the project. Upon conclusion of the project, the contractor shall ensure off-site disposal of trash and cleanup of dirt and unused materials accumulated during the project. Any deviation must be prearranged with the TSR and approved by the COR and CO.

• All contractor personnel shall wear professional apparel commensurate with their role on the project. Contractor personnel shall not report with inappropriate or offensive clothing. The Government reserves the right to refuse admittance to site for inappropriate clothing. The Government reserves the right to verify identification against approved access list.

1.2.8 Acceptance Testing

Upon completion of systems installation and any contractor-directed quality control processes, the contractor shall demonstrate the operation and features of all installed systems in the presence of the TSR and/or COR. Such testing shall include, but is not limited to, the following steps:

Intrusion Detection Testing:

• Local walk-test of each installed point, including testing of panic alarms (to demonstrate timely detection and proper keypad annunciation).

• Demonstrate extent of coverage for each installed zone.

• Central station (FPS or commercial monitor) walk-test of each installed point (to demonstrate proper central station zone programming and receipt of alarms).

• Arm and disarm all keypads, if installed, or groups of points, if controlled at a command post (to demonstrate proper zone delay and point status activation).

• Demonstrate activation of voice module over PA system for every panic button installed with correct location of activated panic.

Access Control Testing

• After programming sample credentials, demonstrate an access grant and an access denial at each reader, with correct door/lock release as applicable.

• Demonstrate door release upon fire alarm relay activation, if installed.

• Demonstrate lockdown functions, if installed, and release upon fire alarm activation, if installed.

• Demonstrate remote door releases, if installed.

• Demonstrate successful access grant at one perimeter door and each vault door after removing line power from all access control panels and lock power supplies (standby batteries shall remain connected during this test).

Video Management Testing

• Display live view of each camera in a full-screen or full window mode.

• Show live view of designated cameras at each monitor location.

• Demonstrate retrieval of recorded video.

• Show frame rate/quality settings for each camera stream, including motion and alarm-specific rates, as applicable.

• Demonstrate extent of Pan-Tilt-Zoom (PTZ) for all applicable cameras.

• Demonstrate camera call-up on alarm and PTZ prepositioning on alarm, if installed.

All Systems Testing

• Show labeling of cables, patch panels, and ports, as applicable.

If any required function fails, the installation shall not be accepted by the Government until each function is successfully demonstrated. Contractor shall have five (5) business days to remedy any failures found during acceptance testing. A deficiency in one area will not require a re-test of all functions, but the TSR/COR reserves the right to see, by way of additional demonstrations, that no successful subsystem test was affected by any changes instituted in response to a testing failure. The Government TSR and/or COR shall inspect each piece of equipment item for proper fit, damage, and adherence to Contract/Task Order requirements. Any corrective action shall be completed prior to acceptance. Upon system acceptance, the contractor shall provide a report on final equipment list being installed on each Task Orders (to include manufacturer names, model names, part numbers, serial numbers, and acquisition cost for all serialized equipment).

1.2.9 ESS Engineering and Documentation Support

The contractor may be required to provide the following deliverables as per the individual TO in electronic format, and written format upon request. All engineering drawings shall use typical engineering standards. Documents shall be electronically delivered in Portable Document Format (PDF) format; architectural and engineering drawing shall also be submitted in Auto Commercial computer-aided design (CAD) DWG (Drawing) format. Electronic versions must be password protected (password must be provided in a separate email). All drawings, diagrams, technical guides, and warranty paperwork shall become the property of the United States (US) Government upon contract acceptance.

Documents shall be delivered as a draft for comments, with review and response from the TSR and/or COR within ten (10) business days. In response to draft deliverables, the TSR and COR will provide comments for incorporation to the final document. If a final deliverable is found by the TSR or COR to contain spelling errors, grammatical errors, technically inaccurate, improper format, or is found otherwise not to conform to contractual requirements of previously approved drafts or outlines, the document will be immediately rejected. The COR will notify the contractor in writing of the acceptance or rejection of each deliverable. The review time by the Government will vary based on the size and complexity of the deliverables but is anticipated to be twenty (20) business days for written deliverable.

Rejected deliverable shall be corrected by the contractor within fifteen (15) business days of rejection by the COR. Due to the sensitivity of this effort, the contractor shall limit dissemination of all work product developed under this task to those contractor personnel directly assigned to the task and approved by the COR. Final project documentation shall be delivered to the Government COR no later than twenty (20) working days from Government acceptance of the installation, or as specified in the TO.

Pre-installation Project Documentation

• Site Evaluation Plan – as described in Section 1.2.1 o The contractor shall develop a site plan with proposed work to be completed to meet functionality requirements.

• Installation Design Plan – as described in Section 1.2.1 o Prior to work start, the contractor shall develop system IDPs to document the proposed system installation plan for sign-off by the Government.

• Proposed Equipment List o Prior to work start, this list shall be provided to describe equipment and materials to be installed for TSR/COR approval.

o Information to be included: Manufacturer, Model, Equipment Description, Installation

Location, Specification Sheets

• Project Plan of Action and Milestones o Contractor shall develop this document to detail the project plan and schedule. This document will be used by the Government to schedule any onsite needs.

• Quality Control Plan – as described in Section 1.4.1 o The Contractor shall develop and submit a quality control plan prior to the start of onsite work. This plan shall detail how the program manager intends to ensure all team members are following best practices as outlined in this PWS.

Final Project Documentation

• Acceptance Test Plan – as described in Section 1.2.8 o The contractor shall develop a test plan to adequately perform all system functionality for sign-off by the Government.

• As-Built Drawings o The contractor shall develop as-built drawings to document the head-end and end device installation, and the interconnectivity within the system.

o Drawings shall include mounting diagrams, rack diagrams, cable diagrams, labeling to match physical labels, systems interfacing with the ESS.

• Final Equipment List o Upon project completion, this list shall be provided to describe equipment and materials installed.

o Information to be included: Manufacturer, Model, Equipment Description, Installation

Location, Specification Sheets

• Network Diagram o This diagram shall visually depict the architecture of the network topology with Internet Protocol (IP) scheme.

• Configuration Documentation o The contractor shall develop documents detailing the IP scheme for the entire system.

These documents will include an Excel spreadsheet of each piece of equipment’s model number, serial number, IP address, Subnet Mask, MAC address, username, and password.

• User Guide o Upon completion of installation, contractor shall provide a graphically based end-user guide that includes instructions for basic use of any installed ESS, narratives describing screen captures, as well as all administrative usernames and passwords required for access to the system.

o The approved guide shall be laminated and professionally bound to ensure longevity.

Electronic copies of the guide shall also be provided.

• Warranty Documentation – as described in Section 1.2.10 o The contractor shall produce the warranty documentation which details the understanding between the Government and the Contractor.

1.2.10 Warranties:

• The contractor shall warranty an ESS for a period of one (1) year after the date of acceptance by the Government’s COR.

• The warranty shall guarantee all materials and workmanship associated with the installation, in accordance with standard commercial practices.

• Warranty shall be provided in writing by the contractor, in line with the SOW. This warranty shall detail covered components.

• The contractor may be requested to provide an extended warranty of a site installation.

• The contractor shall acknowledge and provide maintenance as outlined in the scope of this document. Deviations must be approved, in writing, by the Government.

• Contractor must provide a point of contact for warranty claims. The warranty point of contact must be familiar with the installation and able to guide government personnel through basic troubleshooting of the system(s).

• Except for criminal or accidental damage to equipment, on-site equipment and system repairs shall be conducted at no cost to the Government or other U.S. Government agency for the duration of the warranty period.

• If any covered component of the installed system fails during this one-year warranty period, the contractor shall repair or replace the component(s) at no cost to the Government.

1.3 Period of Performance: The period of performance will be for one (1) Base Period of 5 years.

1.4 General Information

1.4.1 Quality Control Plan (QCP): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Within 21 days after contract award or with the contractor’s proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the CO’s acceptance in writing of any proposed change to his QC system.

1.4.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.3 Recognized Holidays: The contractor will be required to perform services on the following holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day Inauguration Day

1.4.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 7:00 AM to 7:00 PM Monday thru Friday. Work may be required to be conducted for consecutive days until the project is completed. Typically, work will be scheduled six days a week (Monday through Saturday), 10-12 hours per day. However, there may be variances based on other administrative or site concerns.

Government facilities may be closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts/orders, the contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.4.5 Place of Performance: The work to be performed under this contract/order will be performed at sites specified in each TO. These sites may be at residences of facilities through all fifty states, Puerto Rico, and Guam.

1.4.6 Type of Contract: The Government will award an Indefinite Delivery, Indefinite Quantity (IDIQ) contract with Firm Fixed Priced CLINs for issuance of TOs.

1.4.7 Security Requirements: Contractor personnel performing work under this contract/order must have a Public Trust background check performed by USSS OSC or applicable directorate within the USSS for approval to gain access to the site at time of the proposal submission and must maintain the level of security required for the life of the contract/order.

1.4.7.1 Controlled Access Facilities / Information Systems Security: Not applicable to this requirement.

1.4.7.2 Privacy Act: Personnel who have access to Privacy Information shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

1.4.7.3 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7.4 Badge/Key Control: Not applicable.

14.7.5 Lock Combinations: Not applicable.

1.4.8 Special Qualifications: Contractor shall provide any and all certifications related to the installation of ACS, IDS, VMS, fiber optic cables, power, IAW industry standards, that their company and/or personnel working the project possess. For every ESS system installed, contractor shall provide commercially available certification training to end-users. If there is no commercially available certification training, contractor shall provide a minimum of 4 hours of end user training in each ESS system installed. Details of end-user training requirements will be provided at time of award.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to…