Attachment 2 - PWS Field Office Video Management System Upgrade.pdf

USSS - Standard Sensitive Info

PERFORMANCE WORK STATEMENT (PWS)

Field Office Video Management System Upgrade – Albany, GA

Part 1

GENERAL INFORMATION

1. Introduction: The United States Secret Service Technical Security Division (USSS TSD) provides full life-cycle support for and decommissioning of physical security systems at USSS controlled sites, including Albany, Georgia. This is a non-personal services requirement for the upgrade of an existing video management system (VMS) at the Albany, GA Field Office. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1 Scope: The contractor shall provide all personnel, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary, except for those items specified as Government Furnished Equipment (GFE) and services, to perform the video management system upgrade as defined in this Performance Work Statement and in accordance with (IAW) the Base Indefinite Delivery, Indefinite Quantity (IDIQ) contract. If a conflict exists, the Task Order (TO) takes precedence. The contractor shall accomplish the following specific tasks.

1.2. Specific Tasks:

1.2.1. Site Evaluation: The contractor shall perform any site evaluation activities IAW with IDIQ PWS Section 1.2.1. The contractor shall develop an Installation Design Plan (IDP) at a 90% level to be approved by the Technical Security Representative (TSR).

1.2.2 Infrastructure Support: The contractor shall perform any infrastructure support activities IAW with IDIQ PWS Section 1.2.2.

1.2.3 Power Support: The contractor shall perform any power support activities IAW with IDIQ PWS Section 1.2.3.

1.2.4 Installation: The contractor shall perform all installation activities IAW with IDIQ PWS Section 1.2.4.

The contractor shall install a new VMS at the USSS Field Office in Albany, GA. The VMS will include the networked head-end and all end-devices, all equipment provided is GFE. The contractor shall install the following with proper mounting hardware and other associated hardware and software (This includes cabling, workstation peripherals, and software licensing):

5 dome cameras 2 corner cameras 1 pan-tilt-zoom (PTZ) camera 1 360-degree camera 5 ambush monitors 5 video decoders

2 microphones 2 record buttons 2 status lights 2 workstations 2 monitors 1 uninterruptible power supply (UPS) 1 24-port switch 1 VMS server

1.2.5 Installation Practices and Aesthetics: The contractor shall perform all installation practices and aesthetics IAW with IDIQ PWS Section 1.2.7.

1.2.6. Acceptance Testing: The contractor shall perform all acceptance testing activities IAW with IDIQ PWS Section 1.2.8. The contractor shall develop an Acceptance Test Plan to be approved by the TSR.

1.2.7. Engineering and Documentation Support: The contractor shall perform all engineering and documentation support activities IAW with IDIQ PWS Section 1.2.9.

The contractor shall provide the following deliverables:

90% Installation Design Plan – one draft and one final to be approved by TSR Acceptance Test Plan – one draft and one final to be approved by TSR As-Built Drawing – one draft and one final to be approved by TSR Network Diagram – one draft and one final to be approved by TSR Configuration Documentation with IP addresses, usernames, and passwords for all devices – one draft and one final to be approved by TSR User Guide with end user training – one draft and one final to be approved by TSR o Two (2) hours of end user training shall be provided for up to six (6) persons IAW with IDIQ PWS Section 1.4.8. This training may be performed in one session or over multiple sessions.

Warranty Documentation – to be provided to TSR upon installation acceptance

The as-built drawing, network diagram, configuration documentation, and user guide shall be delivered as one electronic copy and two hard copies to the TSR. The hard copies shall be delivered as two sets contained in two separate 3-ring binders

1.2.8. Warranties: The contractor shall provide all warranties IAW with IDIQ PWS Section 1.2.10.

CLINs Description Quantity Unit Price Total (unit price X Quantity)

0001 Installation Services

1/LOT $TBD $TBD

0002 Travel 1/LOT $TBD $TBD 0003 Other Direct Costs 1/LOT $TBD $TBD

Total Contract Value $TBD

1.3 Period of Performance: The period of performance will be for one (1) Base Year of 12 months. The Period of Performance reads as follows:

Performance Year Performance Dates

Base Year Twelve (12) Months from Date of Award

1.4 General Information

1.4.1 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.2 Place of Performance: The work to be performed under this contract/order will be performed at Albany, GA. Address will be provided upon award.

1.4.3 Type of Contract: The Government will award a Firm-Fixed Price (FFP) Task Order.

1.4.4 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, TSR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.5 Contractor Travel: Contractor will be required to travel to Albany, GA for all site visits including site evaluation, installation, and acceptance. Contractor will be authorized travel expenses consistent with FAR 31.205-46, the substantive provisions of the Federal Travel Regulation (FTR), and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.4.6 Other Direct Costs: This category includes travel (outlined in 1.4.5), reproduction, custom fabrication, materials, and shipping expenses associated with installation activities and visits to contractor facilities.

1.4.7 Section 508 Requirements: Section 508 of the Rehabilitation Act (classified to 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.

All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Appendixes A, C & D, and available at https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5. In the revised regulation, ICT replaced the term electronic and information technology (EIT) used in the original 508 standards. ICT includes IT and other equipment.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05- 001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor publication.

1.4.7.1 Section 508 Requirements for Technology Services: When providing installation, configuration or integration services for ICT, the Contractor shall not reduce the original ICT item's level of Section 508 conformance prior to the services being performed.

When modifying, installing, configuring or integrating commercially available or government-owned ICT, the Contractor shall not reduce the original ICT Item’s level of Section 508 conformance.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this procurement refers to the prime contractor.

2.1.2. CONTRACTING OFFICER (C.O.). A person with authority to enter into, administer, and or terminate contracts/orders, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract/order. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract/order, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract/order.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured items such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract/order by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE (QA). The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract/order requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract/order.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

A/C Air Conditioning ACS Access Control System ASTM American Society for Testing and Materials International CAD Computer Aided Design CER Combined Equipment Room CO Contracting Officer COR Contracting Officer Representative COTS Commercial Off The Shelf ESS Electronic Security System FAR Federal Acquisition Regulation FFP Firm Fixed Price FPS Federal Protective Service GFE Government Furnished Equipment HSAR Homeland Security Acquisition Regulation IDS Intrusion Detection System IP Internet Protocol KVM Keyboard Video Mouse LH Labor Hour MAR Master Account Record NDAA National Defense Authorization Act OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PA Public Announcement PDF Portable Document Format PIN Personal Identification Number PIV Personal Identification Verification POC Point of Contact PoE Power Over Ethernet POP Period of Performance PTZ Pan-Tilt-Zoom PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control TO Task Order TSD Technical Security Division TSR Technical Security Representative UPS Uninterrupted Power Supply USSS United States Secret Service VAC Volts Alternating Current VMS Video Management System

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide access to facilities and site escorts as needed.

3.2 Facilities: Not applicable.

3.3 Utilities: Not applicable.

3.4 Equipment: The Government will provide all installation equipment as listed in Section

1.2.4. List of GFE will be provided upon award.

3.5 Materials: Not applicable.

PART 4

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies

Medium/Format Submit

To 1.2.1, 1.2.7 Installation Design Plan

Within 15 business days upon acceptance of site evaluation plan.

One (1) electronic copy, one (1) hard copy upon request.

Microsoft Office Word, Microsoft Office Excel, Adobe PDF, Auto-CAD DWG. System drawings shall be submitted on printed paper no smaller than 11” x 17” when provided in hard copy format.

COR,

TSR

1.2.9, 1.4.1 Quality Control Plan

Provide updates to the plan during performance as requested

One (1) electronic copy, one (1) hard copy upon request.

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR, CO

1.2.6, 1.2.7 Acceptance Test Plan

At least 5 business days prior to installation completion.

One (1) electronic copy, one (1) hard copy upon request.

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR

1.2.7 As-Built Drawings

Within 20 business days upon acceptance of system testing.

One (1) electronic copy;

two (2) hard copies bound in individual 3-ring binders

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR

1.2.7 Network Diagram

Within 20 business days upon acceptance of system testing.

One (1) electronic copy;

two (2) hard copies bound in individual 3-ring binders

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR

1.2.7 Configuration

Documentation

Within 20 business days upon acceptance of system testing.

One (1) electronic copy;

two (2) hard copies bound in individual 3-ring binders

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR

1.2.7 User Guide At least 5

business days prior to installation completion.

One (1) electronic copy;

two (2) hard copies bound in individual 3-ring binders

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR

Deliverable Frequency # of Copies

Medium/Format Submit

To 1.2.7, 1.2.8 Warranty Documentation

Within 20 business days upon acceptance of system testing.

One (1) electronic copy, one (1) hard copy upon request.

Microsoft Office Word, Microsoft Office Excel, Adobe PDF.

COR,

TSR

PART 5

Performance Requirements Summary (PRS)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance

Standard Acceptable Quality Level

Method of Surveillance

PRS # 1

1.2.1 Site Evaluation

The contractor shall adhere to all site evaluation requirements.

The contractor shall perform a site evaluation and present findings to the Government according to the TO.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 2

1.2.2 Infrastructure

Support

The contractor shall adhere to all ESS infrastructure requirements.

The contractor shall be responsible for providing all infrastructure to support ESS according to the TO.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 3

1.2.3 Power Support

The contractor shall adhere to all ESS power requirements.

The contractor shall be responsible for providing all infrastructure to support ESS according to the TO.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 4

1.2.4 Installation

The contractor shall adhere to all ESS installation and maintenance

The contractor shall adhere to all installation and maintenance standards as outlined in the PWS and in accordance with the TO.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 5

1.2.5 Installation Practices

and Aesthetics

The contractor shall adhere to all installation practices and aesthetics

The contractor shall be responsible for the proper installation practices by their personnel onsite and ensure aesthetic requirements are adhered to and in accordance with the

TO.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 6

1.2.6 Acceptance Testing

The contractor shall adhere to all acceptance testing requirements.

Upon completion of systems installation or maintenance, the contractor shall demonstrate the operation and features of all components in the presence of the TSR and/or COR.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 7

1.2.7 ESS Engineering

and Documentation Support

The contractor shall adhere to all ESS engineering and documentation support provide all documentation to meet the parameters outlined in the PWS and meet the response time set in the PWS.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR

PRS # 8

1.2.8 Warranties

The contractor shall adhere to all warranties provide written warranties for the ESS, including all parts and labor. Contractor must provide a POC for claims, who is familiar with the installation and able to guide government personnel through troubleshooting.

Zero deviation from requirement. If deviation is necessary, it shall be approved by the TSR/COR.

100% inspection by COR/TSR