Atch_1_-_GEARSS_PWS.pdf

GEARSS Atch 1 – Performance Work Statement 26 August 2015

Performance Work Statement (PWS) GPS Engineering, Analysis & Remote Site Sustainment

2 GEARSS Atch 1 – Performance Work Statement

Table of Contents

32T132T 32TIntroduction32T

32T1.132T 32TMission32T 32T1.232T 32TBackground32T 32T1.332T 32TScope32T

32T232T 32TGeneral Requirements32T

32T2.132T 32TNon-Personal Services32T 32T2.232T 32TBusiness Relations32T 32T2.332T 32TContract Administration and Management32T 32T2.432T 32TSubcontract Management32T 32T2.532T 32TContractor Personnel, Disciplines, and Specialties32T 32T2.632T 32TLocation and Hours of Work32T 32T2.732T 32TOther Direct Costs (ODC) and Travel/Temporary Duty (TDY)32T 32T2.832T 32TAssociate Contractor Agreement (ACA)32T 32T2.932T 32TBase Support32T

32T332T 32TPerformance Requirements32T

32T3.132T 32TThe Contractor shall provide Program Management.32T 32T3.232T 32TThe Contractor shall provide Network Administrative Operator (NAO) support.32T 32T3.332T 32TThe Contractor shall provide on-site Remote Site maintenance support.32T 32T3.432T 32TThe Contractor shall provide ground system technical support.32T 32T3.532T 32TThe Contractor shall provide Technical Meeting Support.32T 32T3.632T 32TThe Contractor shall conduct contract phase-in activities.32T

32T432T 32TSpecial Requirements32T

32T4.132T 32TSecurity32T 32T4.232T 32TAccident Reporting and Investigation32T 32T4.332T 32TGovernment Furnished Resources32T 32T4.432T 32TApplicable Directives and Specifications32T

32T532T 32TDeliverables32T

32T632T 32TAcronym list32T

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1 Introduction The GPS Engineering, Analysis & Remote Site Sustainment (GEARSS) contract is the vehicle the GPS program sustainment organization (SMC/GPL) will use to satisfy the AFSPC/CC vision that all sustainment contracts for mission system maintenance and support fall under SMC contract management and administration. SMC/GPL is chartered to ensure the Operational Control Segment (OCS) viability until the next generation control segment (OCX) effort is developed and fielded. GEARSS provides organizational maintenance and operational support services to the operational unit that will include Remote Site Technicians (RST), Network Administrative Officers (NAO) and operations support which were not originally included in the GCS contract because those task were accomplished as part of the NSOM contract.

1.1 Mission

Acquire, deliver and sustain reliable GPS and NDS capabilities to America's warfighters, allies and civil users.

1.2 Background

The primary mission of the GPS is to provide precise, continuous, all-weather, three-dimensional position, velocity, and time (PVT) to properly equipped air, land, sea, and space based users.

Civil applications include intercontinental in-route navigation (sea and air), vehicle monitoring, oceanic and coastal navigation, harbor operations, resource exploration, hydrographic and geophysical surveying, position reporting and monitoring, coordinating search operations and cell phone timing. The GPS satellites’ secondary payload, the Nuclear Detonation (NUDET) Detection System (NDS), is a source of NUDET data for United States (US) military operations and treaty enforcement.

Three primary segments of GPS work together to accomplish the GPS mission: The Space Segment (SS) of GPS satellites, the Control Segment (CS) of GPS ground-based command, control, and communications (C3) and signal monitoring assets, and the User Segment of GPS devices that receive the satellite PVT data. The Space Segment consists of all GPS space vehicles (SVs) currently in orbit: Block IIA, IIR, IIR-M, and Block IIF. A future block (i.e., the Block III SVs) is currently under development. The CS commands and controls the SS to ensure it provides the users with the correct PVT information. The CS is operated on a daily basis by Air Force Space Command (AFSPC) 2nd Space Operations Squadron (2 SOPS) military and civilian personnel. Control Segment sustainment requires expertise in current space vehicle operations as well as the ability to operate and maintain the hardware and software of the CS itself.

The GCS sustainment contract was awarded on 13 December 2012 with contract start on 1 January 2013. The SMC/GPL awarded GCS contract has one base year with five option years and a six-month extension of services clause. The GCS and GEARSS contracts will provide essential operations, maintenance & sustainment support until the Next Generation OCS (OCX) is fielded.

Additionally, the current GPS network consists of 2 each, dedicated, near T-1 speed circuits that run from either the GPS Master Control Station (MCS) or the Alternate Master Control Station (AMCS) to four remote sites for a total of 8 operational circuits. In addition there are seven external user circuits (High Accuracy Navigation User (HANU), United States Naval

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Observatory (USNO), Integrated Mission Operational Support Center (IMOSC), Operational Support System (OSS), Air Force Technical Applications Center (AFTAC), Integrated Correlation and Display System (ICADS), and Air Force Satellite Control Network (AFSCN)), five circuits between the MCS and AMCS, four circuits between the MCS and Cape Canaveral Air Force Station (AFS), FL and five other circuits (National Geospatial-Intelligence Agency (NGA) and test facilities) that are configured in the same manner as the operational circuits.

This is a current total of approximately 30 circuits.

Defense Information Systems Agency (DISA) is the long haul communication provider for all these circuits and is responsible for the maintenance of the circuit from DISA’s Point of Presence (PoP), as designated by them, at the originating site to their PoP at the remote site.

The current OCS is comprised of three major elements: 1) the Master Control Station (MCS) and Alternate Master Control Station (AMCS); 2) four dedicated Ground Antennas (GA); and 3) six Monitor Stations (MS). The MCS is located at Schriever and is the center for all on-orbit GPS mission control operations. The AMCS is located at Vandenberg. The four GAs are located at Cape Canaveral Air Force Station (CCAFS) Florida, Ascension Island in the South Atlantic, Diego Garcia in the Indian Ocean, and Kwajalein Atoll in the mid-Pacific. The six MSs are located at SAFB, Kaena Point in Hawaii, Ascension, Diego Garcia, Kwajalein and CCAFS, Florida.

The MCS and AMCS are consolidated centers for the control and monitoring of the Space Segment. They are also the Command, Control and Communications (C3) centers for the OCS.

Only one of the Control Stations can be in control of the constellation at any one time. The OCS has Air Force Satellite Control Network (AFSCN) connectivity to all Automated Remote Tracking Station (ARTS) sites and provides full support to external users from both the MCS and AMCS. The following paragraphs describe OCS assets which are subject to GCS support (i.e., GCS supported systems).

The Architecture Evolution Plan (AEP) is the C2 system for GPS Block II operated by 2 SOPS. AEP will be replaced by OCX.

41TMaster Control Station (MCS) and Alternate MCS (AN/FSQ-217)

The purpose of the MCS is to provide constellation management. The MCS collects navigation signals from each satellite, recalculates the satellite’s correct position and on-board atomic frequency standards (a.k.a. the atomic clock) corrections, and updates the navigation signal through upload commands. The MCS is responsible for operational maintenance of the GPS constellation. This responsibility requires the MCS to analyze the State of Health (SOH) of each satellite and to interpret associated navigation messages. The MCS is located in Module (MOD) 11 in Building 400 at SAFB.

The AMCS facility is located at Vandenberg Air Force Base (VAFB). The AMCS is functionally identical to the MCS, and serves as the backup to the MCS. As the backup to operations, the AMCS has direct connectivity to operational OCS resources and users. The AMCS is capable of performing all operations and planning normally conducted in the MCS.

41TGPS Information Network (GIN) (AN/FYN-1)

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The GIN provides the CS a capability for 2 SOPS operators to assist military and civilian users and optimize their use of GPS. Located at Schriever AFB adjacent to the MCS and part of the overall OCS, it consists of an ensemble of hardware and software accessible via the internet to external users. A major aspect of GIN operations is support for US and coalition warfighters conducting missions which require time critical, high precision application of GPS capabilities.

41TGround Antennas (GA) (AN/FRC-178)

The GAs are a group of four dedicated GAs at remote sites that transmit commands to satellites and receive vehicle telemetry. The GAs have the capability to receive and store the commands from the MCS for later transmission.

41TMonitor Stations (MS) (AN/FSN-5)

The MSs are comprised of six GPS receiver stations at Remote Sites that collect L-Band signals and send the signals to the MCS. The MSs track each vehicle that comes into view. MCS personnel can select the satellites that are tracked by individual MSs. Data from the MSs are used by the MCS to update the navigation messages broadcast by each satellite, thus providing the most accurate navigation data to users.

41TGPS Support Facility (GSF)

The GSF is a facility in Building 400 at Schriever AFB CO. The A/F24U-8 Maintenance Manual describes the primary function of the GSF as support for the MCS mission. The GSF is not an operational asset, but it provides resources for software testing and integration, and anomaly resolution. The GSF provides a system functionally identical to the MCS and hosts a GPS System Simulator for testing of software releases and system modifications.

41TGPS System Simulator (GSS)

The GSS in the GSF provides high fidelity simulations of an entire GPS constellation (up to 30 Block IIA, Block IIR, and Block IIR-M and IIF satellites), as well as 4 GAs and 20 MSs, 11 of which may be National Geospatial-Intelligence Agency (NGA) stations. The GSS provides full command and response capabilities, interactive models, full environment simulation, and selected payload simulation. It provides flexible usage for software development, testing, anomaly resolution and analysis. Simulated GA inputs, such as telemetry and command verification, are also provided to the AEP system by the GSS.

41TPositional Training Emulator (PTE) (AN/FSQ-217-T)

The PTE is a classified trainer located in Building 400 at Schriever AFB, which retains the training capabilities inherent in the AEP/GSS combination and adds capabilities specific to positional training and instructor control. The PTE provides a capability to train the following GPS operational crew positions: Payload Systems Operator (PSO), Satellite Systems Operator (SSO), and Satellite Vehicle Operator (SVO).

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41TTelecommunications Simulators

The telecommunications simulators consist of hardware and software which simulate the Space Vehicles (SVs) and are used for the sustainment of OCS software and hardware development, testing, checkout, software verification, cross-link and tri-link testing. Each satellite block has a separate telecommunications simulator provided by the manufacturer comprised of satellite hardware similar to the flight articles and buses from each of the respective satellite families.

Maintenance of the telecommunications simulators is provided via a separate contract; however, test set up, including use of these assets, is within scope of this contract.

41TTelecommunications Simulator Test Station (TSTS) (AN/FSQ-200)

The TSTS is located adjacent to the GPS GA at CCAFS. The TSTS is comprised of the Monitor Station Test Station (MSTS) and the Radio Frequency Interface System (RFIS), Radio Frequency (RF) digitizers and communications equipment that interface with Ground Antenna Test Simulator (GATS) equipment in the Consolidated Test Environment (CTE). The TSTS also replicates most of the functions of an operational MS and provides the interface between the CTE/GSF and SV simulators. The TSTS consists of three shelters that also house the three Telecommunications Simulators: the Telecommunications Simulator Module (TSM Block II/IIA), Modernized Telecommunications Simulator (MTS - Block IIR), the Satellite Telecommunications Simulator (STS - Block IIF), and the GPS III Satellite Simulator (GSS – Block III).

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1.3 Scope

During the performance of this contract, the GEARSS contractor (i.e., the Contractor) shall provide the following services:

1) Perform Remote Site maintenance and operations support per maintenance TOs for ASCN, KWAJ, DIEGO and CAPE including, but not limited to, providing on-site maintenance manning for a minimum of 8 hours per day, five days per week.

2) Provide mission essential Network Administrative Officer (NAO) support at the MCS and AMCS including, but not limited to, trained NAO personnel and performing NAO crew member duties and responsibilities 24/7 in accordance with the technical orders and maintaining required NAO proficiency.

3) Provide operations support and engineering and analysis technical expertise at the MCS and AMCS for daily ground system, on-orbit and launch activities, crew proficiency and system simulation for a minimum of 12 hours per day, five days per week (0600-1800, Monday-Friday) with 24 hour on-call support.

4) Perform site-specific essential duties for ASCN, KWAJ, DIEGO and CAPE, as required, to meet mission requirements.

5) Perform remote site safety for ASCN, KWAJ, DIEGO and CAPE for all on-site facilities (ground safety) and all on-site GEARSS Contractor personnel (industrial safety).

6) Perform Emergency Management (EM) requirements for ASCN, KWAJ, DIEGO and CAPE for all on-site GEARSS Contractors.

7) Perform COMSEC Responsible Officer (CRO) duties for all mission locations that require handling of COMSEC materials.

8) Assist in transition to Next Generation Control Segment (OCX).

9) Contract closeout and completion activities.

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2 General Requirements This section describes the general requirements of this contract.

2.1 Contractor Personnel Tasking

2.1.1 Government

IAW FAR 37-104(b), the Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual Contractor employees.

2.1.2 Contractor

The Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, the Contractor shall notify the Procuring Contracting Officer (PCO) within 2 business days.

2.2 Business Relations

The Contractor shall successfully integrate and coordinate all activities needed to perform the requirements. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure that all of its personnel attending meetings and answering Government telephones shall identify their status as Contractor employees, and that all documents produced by its employees are suitably marked as Contractor products. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement.

2.3.2 Contract Administration

2.3.2.1 The Contractor shall establish processes and assign appropriate resources to effectively perform the requirements of this contract. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall generate and maintain the Data Accession List (DAL) Contract Data Requirement List (CDRL) A001 to include all non-CDRL technical work products and documentation created in the performance of GEARSS PWS tasks.

The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts.

2.3.2.2 The Contractor shall report ALL Contractor labor hours (including subContractor labor hours) required for performance of services provided under this contract via the secure data collection site (i.e., Contract Manpower Reporting Application). The Contractor is required to

9 GEARSS Atch 1 – Performance Work Statement completely fill in all required data fields using the following web address http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the Electronic Contract Manpower Reporting Applications (ECMRA) help desk.

2.3.3 Personnel Administration

The Contractor shall provide qualified personnel in support of all GEARSS PWS tasks. The Contractor shall provide initial and refresher training to its employees as required satisfying the PWS requirements. The Contractor shall make necessary travel arrangements for its employees.

The Contractor shall provide necessary infrastructure to support contract tasks for all employees.

The Contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4 Subcontract Management

2.4.1 The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subContractor performance on this requirement. The Contractor shall ensure there are no Organizational Conflict of Interest (OCI) considerations associated with management of the work distribution across prime and subContractors. Cross teaming is permitted provided the teaming arrangement does not create any OCI.

2.4.2 The Contractor shall perform subContractor management IAW SMC-S-019.

2.5 Contractor Personnel, Disciplines, and Specialties

2.5.1 The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide the necessary resources, technical processes and infrastructure to manage, perform, and administer the contract.

2.5.2 The Contractor shall ensure open, courteous/professional and clear lines of communication that facilitates optimal information flow between Contractor personnel and Government counterparts. This communication may occur daily via telephone discussions, weekly via face-to-face meetings or any other means and frequency necessary.

2.5.3 The Contractor shall ensure all personnel comply with all host-base tenant support agreements (HTSA), where applicable. The Government retains the right, without penalty, to withdraw privileges at any time for Government convenience or if the Contractor violates an

HTSA.

2.6 Location and Hours of Work

2.6.1 The Contractor shall perform the services required by this PWS as described in paragraph

1.3 above.

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2.6.2 Normal workweeks are five days per week, except US Federal Holidays, unless assigned to operational crew duties.

2.6.3 The Contractor shall provide necessary facilities to accommodate contract personnel that are not located on Government installations. The Contractor facility must meet minimum industry Occupational Safety & Health Administration (OSHA) standards and secure access.

2.6.4 Emergency, Contingency and Exercise Situations

2.6.4.1 The NAO, RST and Operations Support sections of this PWS are considered Mission Essential Service. The performance of these services is considered to be “mission essential” during times of crisis. Should a national crisis be declared, the PCO will verbally advise the Contractor of any revised requirements, followed by written notification. Any price changes resulting from a national crisis will be negotiated IAW FAR clauses for “Changes.”

2.6.4.2 The Contractor shall participate in operational exercises and inspections to the fullest level possible without negatively impacting real-world operations. The Contractor shall participate in local host-installation exercises and inspections when the Contractor’s area of responsibility under this contract are an essential component of the exercise. This requirement includes Contractor personnel on duty. Exemptions for Contractor personnel involvement in exercises may be provided through the PCO or Contracting Officer’s Representative when required. The Contractor shall support exercise evaluation/inspection teams during the normal shifts of operation defined in this PWS.

2.7 Other Direct Costs (ODC) and Travel/Temporary Duty (TDY)

The Government will reimburse the Contractor its allocable, allowable, and reasonable costs incurred for materials, other direct costs, and travel expenses (in accordance with FAR 32.205-

46) at no fee. The Contractor shall obtain the Contracting Officer’s approval prior to incurring such costs.

Travel to other Government facilities or other Contractor facilities may be required to perform the services required by the Government. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government utilizing Section J, Attachment 8, Letter of Identification (LOI), and is on a strictly cost reimbursable basis. Costs for travel shall be billed IAW FAR 31.205-46, Travel Costs. Travel to some GEARSS locations may require travel on military aircraft.

2.8 Associate Contractor Agreement (ACA)

The contractor shall use ACAs with other contractors as required to fulfill GEARSS requirements.

2.8.1 The Contractor shall enter into Associate Contractor Agreements (ACA) for any portion of the contract requiring joint participation in the accomplishment of the Government's requirement. The agreements shall include the basis for sharing information, data, technical knowledge, expertise, resources, or any combination thereof, which shall ensure the greatest degree of cooperation for the execution of the program PWS to meet the terms of the contract.

2.8.2 ACAs shall:

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2.8.2.1 Identify the associate Contractors and their relationships.

2.8.2.2 Identify the program involved and the relevant Government contracts of the associate Contractors.

2.8.2.3 Describe the associate Contractor interfaces by general subject matter.

2.8.2.4 Specify the categories of information to be exchanged or support to be provided.

2.8.2.5 Include the expiration date (or event) of the ACA.

2.8.2.6 Identify potential conflicts between relevant Government contracts and the ACA and include agreements on protection of proprietary data and restrictions on employees.

2.8.3 A copy of such agreement shall be provided to the Contracting Officer for review before execution of the document by the cooperating contracts.

2.8.4 The Contractor is not relieved of any contract requirements or entitled to any adjustments to the contract terms because of a failure to resolve a disagreement with an associate Contractor.

However, the Government may assist the Contractor in the event of non-responsiveness from an associate Contractor.

2.8.5 Liability for the improper disclosure of any proprietary data contained in or referenced by any agreement shall rest with the parties to the agreement, and not the Government.

2.8.6 All costs associated with the agreements are included in the negotiated cost of this contract. Agreements may be amended and associate Contractors added or deleted as required by the Government during the performance of this contract.

2.8.7 The following Contractors may require a GEARSS ACA:

Lockheed Martin IS&GS - Defense & Intelligence Solutions 480 Wooten Road, Suite 104 Colorado Springs, CO 80916

Lockheed Martin Corporation 12257 S. Wadsworth Blvd.

Littleton, CO 80125-8504

The Boeing Company 440 N. Wooten Road Colorado Springs, CO 80916

2.9 Base Support

2.9.1 Purpose. The following describes the conditions under which the Government will provide base support to the Contractor during the Contractor's performance of this contract.

2.9.2 Definitions:

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2.9.2.1 'Base Support' is defined as Government Property located at Government-controlled facilities. It includes, but is not limited to, working space, equipment, information technology, and related services (excluding use of the Defense Switched Network (DSN) which the Government determines can be made available at, or through, any Air Force installation where this contract shall be performed.

2.9.2.2 'Information technology (IT)' is defined in FAR 2.101, 'Definitions'.

2.9.3 Requirement. Unless otherwise stated in this contract, such base support shall be provided by the Government on a rent-free basis and the value of that support shall be a part of the consideration passing from the Government to the Contractor under this contract. The Contractor shall manage such base support in accordance with the Government Property clause of this contract. If the Government fails to provide base support by the dates required, the Contractor may be entitled to an equitable adjustment in accordance with the Government Property clause of this contract. Failure by the Contractor to comply with the requirements of this paragraph shall release the Government, without prejudice, from its obligation to provide base support by the date(s) required. The Contractor agrees that in the performance of this contract or any major subcontract, it will not incur any direct or indirect costs for base support if the Government determines that property is available at or through any Air Force installation where this contract shall be performed.

2.9.4 Because of the nature and location(s) of the work performed, the value of such equipment is undeterminable. The Contractor shall not incur any cost resulting from nonsupport prior to Contracting Officer concurrence.

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3 Performance Requirements The following sections specify the Performance Objectives and Performance Elements for the contract. The Contractor shall perform all tasks listed in all paragraphs of the PWS.

NOTE: When “Contractor format” is referenced throughout all paragraphs of the PWS, the Contractor shall provide a Contractor generated, consistent, standardized format that is acceptable by the Government. All products derived from the tasks listed in this PWS shall be in Contractor format, unless otherwise specified for a particular task or CDRL, and coordinated directly with the Government.

3.1 The Contractor shall provide Program Management.

3.1.1 The Contractor shall prepare and brief the Government monthly GEARSS status, to include program, schedule, accomplishments, issues and upcoming events for all GEARSS tasks, and provide an itemized agenda, a copy of the presentation and meeting results to the designated Government representative(s), unless otherwise agreed to between the Government and Contractor.

UPerformance Standards

STD #1: The Contractor shall provide a GPS Sustainment Information Management System (GSIMS) link, via e-mail to the Government, of the location of meeting charts at least 2 calendar days before the meeting.

STD #2: The Contractor shall provide a GSIMS link, via e-mail to the Government, of the location of meeting minutes within 3 working days after meeting.

STD #3: The Contractor shall conduct the status meeting monthly.

UDeliverables

A002 – Monthly Contractor Performance Status Report (MCPSR)

3.1.2 The Contractor shall author and submit Air Force Technical Order (AFTO) 22/252s to report and correct deficiencies in published TOs.

UPerformance Standards

STD #1: The Contractor shall ensure AFTO 22/252s are IAW TO 00-5-1 and 00-5-3 and

MIL-STD 38784.

STD #2: The Contractor shall ensure Emergency findings are documented and submitted within 24 hours of finding.

STD #3: The Contractor shall ensure Routine findings are documented and submitted within 7 calendar days of finding.

STD #4: The Contractor shall ensure Urgent findings are documented and submitted within 48 hours of finding.

UDeliverablesU N/A

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3.1.3 The Contractor shall maintain accountability of all Government Furnished Property (GFP).

UPerformance Standards

STD #1: The Contractor shall manage all GFP IAW clauses included in Section I of the GEARSS contract schedule.

UDeliverablesU N/A

3.1.4 The Contractor shall maintain the NAO Position Training Standard (PTS)/Position Training Guide (PTG).

UPerformance Standards

STD #1: The Contractor shall update the NAO PTS/PTG, as required, to include system configuration updates as a result of software maintenance releases, system modifications or upgrades.

NOTE: The Government will provide a baseline NAO PTS/PTG at contract award.

UDeliverables

A003 - NAO Position Training Standard (PTS)/Position Training Guide (PTG)

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3.2 The Contractor shall provide Network Administrative Operator (NAO) support.

3.2.1 The Contractor shall provide trained, proficient and certified NAO crew members IAW NAO Position Training Standard (PTS)/Position Training Guide (PTG).

NOTE: Prior to certification, the NAO may be required to participate in a review panel and complete a formal mission ready briefing to the 2 SOPS/CC/DO and the Contractor supervisor.

UPerformance Standards

STD #1: The Contractor shall notify the on-duty Crew Commander when a condition exists that adversely affects themselves or other unit personnel (either physical or mental).

STD #2: The Contractor shall ensure 24-hours per day, 7-days per week NAO coverage and coordinate scheduling with the 2 SOPS crew scheduler.

UDeliverablesU N/A

3.2.2 The Contractor shall monitor and coordinate the status of all GPS ground systems and communication lines, into and out of the MCS and AMCS.

UPerformance Standards

STD #1: The Contractor shall monitor all operational communications circuits, the NGA Network Control Center, the Air Force Technical Applications Center (AFTAC), High Accuracy Navigation Users (HANU) and satellite vehicle Contractor interfaces.

STD #2: The Contractor shall notify the on-duty Crew Commander and Crew Chief immediately when an anomalous condition is discovered and recommend fix-actions IAW published technical orders.

STD #3: The Contractor shall analyze and isolate all communications-related malfunctions and reconfigure ground systems equipment as required to maintain mission operations IAW published technical orders.

STD #4: The Contractor shall monitor, analyze and detect anomalous or suspicious activity and shall submit timely reports IAW Table C-A-I of CJCSI 6510.01B, Cyber Incident Reporting.

UDeliverablesU N/A

3.2.3 The Contractor shall provide NAO support on-site at the AMCS in support of 2 SOPS mission operations transfer activities.

UPerformance Standards

STD #1: The Contractor shall conduct mission operations transfer procedures between the MCS and AMCS and relocate to the back-up location, as required, to conduct NAO operations with military crews as part of real-world/exercise and contingency operations.

STD #2: The Contractor shall provide support approximately four times per year, 5-7 days per event, when 2 SOPS transfers operations to the AMCS.

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UDeliverablesU N/A

3.3 The Contractor shall provide on-site RST maintenance support.

3.3.1 The RST shall provide maintenance support per published maintenance TOs for ASCN, KWAJ, DIEGO and CAPE.

UPerformance Standards

STD #1: The Contractor shall provide a minimum of one RST 8-hours per day, 5-days per week.

STD #2: The Contractor shall provide 24-hour/7-days per week RST on-call support.

STD #3: The Contractor shall provide a minimum of two qualified RSTs at each remote site location at all times when conducting maintenance activities that require two persons for safety and security situations.

STD #4: The RST shall maintain Forward Supply Point and Bench stock assets, with accurate inventories IAW the authorized sparing levels. The Contractor shall complete back order requests as shortages are noted in the Forward Supply Point. The Contractor shall follow AFMCI 23-101 and MIL-PRF 49506 for Standard Base Supply System (SBSS) actions.

STD #5: The RST shall maintain a daily log of site technical activities and deliver via e-mail to SMC/GPL and 2 SOPS/MAO (CDRL A004).

STD #6: The RST shall maintain a weekly activity report (WAR) of site technical activities and deliver via e-mail to SMC/GPL and 2 SOPS MAO (CDRL A005).

UDeliverables

A004 – GPS RST Onsite Work Log (GROWL)

A005 – GPS RST Onsite Weekly Log Enhanced Report (GROWLER)

3.3.2 The RST shall support all troubleshooting activities until anomalous conditions are correctly resolved and operations are restored to normal status.

UPerformance Standards

STD #1: The RST shall provide personal or telephonic response to the on-duty 2 SOPS Crew Commander within 30 minutes of initial notification of GPS remote sites problems affecting Operational Capability (OPSCAP) or a single GA string failure.

STD #2: The RST shall initiate troubleshooting within 1 hour of notification during off duty hours and within 5 minutes during duty hours.

STD #3: The RST shall provide an Estimated Time to Restore Operations (ETRO) and modification completion time to the on-duty 2 SOPS Crew Commander within 90 minutes of initial notification for problems affecting OPSCAP.

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STD #4: The RST shall provide an updated repair and modification time at least 30 minutes before the initial estimate expires if initial estimate cannot be met.

STD #5: The RST shall initiate organizational level corrective maintenance and respond to outages impacting mission IAW applicable maintenance TOs.

STD #6: The RST shall perform organizational level maintenance IAW the Source, Maintainability and Recoverability (SMR) code as defined in the applicable system technical orders.

UDeliverablesU N/A

3.3.3 The RST shall conduct all preventive and periodic maintenance required by published procedures.

UPerformance Standards

STD #1: The RST shall perform all Preventive Maintenance Inspections (PMIs) IAW applicable technical publications. The Contractor shall make appropriate updates in Integrated Maintenance Data System (IMDS) upon completion of PMIs.

STD #2: The RST shall perform organizational level corrosion control on GPS equipment to minimize the effects of corrosion IAW TO 1-1-689-1, TO 1-1-689-3, TO 31Z-10-37, TO 1- 1-700 and Methods and Procedures Technical Order (MPTO) 00-33A-1001 (paragraph 6.2.3).

STD #3: The RST shall provide maintenance support for Jet Propulsion Lab (JPL) assets only upon direction from JPL for the DIEGO JPL GPS equipment.

NOTE: No PMIs are supplied for the JPL GPS suite of equipment and there are no defined routine maintenance requirements. Availability of spares for the JPL GPS suite of equipment will be at the discretion of JPL; spares will be provided by JPL as needed.

STD #4: The RST shall, unless otherwise identified by host base instructions, operate and provide organizational level maintenance (routine inspection, servicing, minor repairs, adjustments, maintain proper environmental controls and ensure general UPS/battery room housekeeping.) of all GPS-specific UPS equipment, module bypass control cabinets, and battery systems IAW AFSPC Memorandum for UPS Procurement and Maintenance (HQ AFSPC/A7CO Policy), AFI 32-1062, applicable supplements and appropriate manufacturer manuals to ensure normal operations.

STD #5: The RST shall provide maintenance to support integration of OCX assets only upon coordination through SMC/GPL for OCX GPS equipment.

NOTE: No PMIs are supplied for the OCX GPS suite of equipment and there are no defined routine maintenance requirements.

18 GEARSS Atch 1 – Performance Work Statement

3.3.4 The RST shall conduct and manage the Test, Measurement and Diagnostic Equipment (TMDE) program.

UPerformance Standards

STD #1: The RST shall perform organizational level maintenance on TMDE and maintain the Custodian Authorization Custody Receipt Listing (CA/CRL) of owning activity TMDE provided by the supporting Precision, Measurement, Equipment Laboratory (PMEL).

STD #2: The RST shall establish and operate controls to ensure all TMDE is repaired, calibrated, and certified.

STD #3: The RST shall comply with the Air Force Metrology and Calibration Program IAW AFI 21-113, TO 00-20-2, TO 00-20-14, TO 33K-1-100 series, TO 33-1-27, host base PMEL directives and applicable supplements.

STD #4: The RST shall transport TMDE between the work-center and the PMEL facility.

STD #5: The RST shall follow-up on all TMDE in PMEL over 30 calendar days.

UDeliverablesU N/A

3.3.5 The RST shall maintain current and accurate technical documentation.

UPerformance Standards

STD #1: The RST shall maintain current and accurate technical order accounts and technical publication sets for all assigned equipment IAW TO 00-5-1 by utilizing sub-accounts through the 50 SW Technical Order Distribution Office (TODO).

UDeliverablesU N/A

3.3.6 The RST shall utilize IMDS for documenting all maintenance actions.

UPerformance Standards

STD #1: The RST shall enter all maintenance actions into IMDS no later than 60 minutes after the job is identified; complete all actions required to close out the assigned IMDS jobs.

STD #2: The RST shall verify the IMDS Equipment Inventory List (EIL) annually/upon updates to equipment assigned to verify consistency between IMDS data and physical resources under Contractor’s control. IMDS data is: Equipment Designator, Equipment ID, System Reference Designator (SRD) and Work Unit Codes associated with the equipment.

STD #3: The RST shall enter historical data documentation in IMDS IAW MPTO 00-33A- 1001, paragraph 7.6.

19 GEARSS Atch 1 – Performance Work Statement

3.3.7 The RST shall ensure compliance with all remote site mandated guidance, to include, but not limited to:

UPerformance Standards

STD #1: The RST shall comply with all Time Compliant Technical Orders (TCTO).

STD #2: The RST shall comply with the Government-furnished Facilities Excellence Plan and ensure all maintenance, repair, and construction work is accomplished within Facility Excellence guidelines and standards.

STD #3: The RST shall ensure all personnel performing maintenance, repair, or construction comply with Facilities Excellence Plan.

STD #4: The RST shall inform the appropriate Contractor or DoD personnel for corrective action when non-compliance is identified within their work areas.

STD #5: The RST shall comply with all Real Property (RP) and RP Installed Equipment (RPIE) warranties and guarantees.

STD #6: The RST shall comply will all Cyber Tasking Orders (CTOs), Cyber Control Orders (CCOs), Time Compliance Network Orders (TCNOs), Maintenance Tasking Orders (MTOs), or Special Instructions (SPINS) within the timeline directed.

UDeliverablesU N/A

3.3.8 The RST shall monitor all on-site construction activities.

UPerformance Standards

STD #1: The RST shall report the status of construction projects affecting the site to Government representatives weekly.

STD #2: The RST shall review and provide comments to the Government on impact to mission and schedule for all site-related construction projects.

STD #3: The RST shall track, report, and document utility outages.

STD #4: The RST shall initiate work requests/service calls, and monitor status of work requests and service calls for any RP or RPIE not functioning as designed and requiring maintenance or repair in compliance with host base procedures.

STD #5: The RST shall identify requirements and initiate work requests for all construction project using AF Form 332 or other applicable host base forms.

STD #6: The RST shall maintain a log of all service calls, work requests, and job orders.

This log shall contain the most recent status and completion dates and shall be made available to the government upon request.

20 GEARSS Atch 1 – Performance Work Statement

3.3.9 The RST shall comply with all site-specific environmental, fire and hazardous material policies.

UPerformance Standards

STD #1: The RST shall comply with all environmental programs IAW all applicable directives, executive orders, treaties, agreements, and host base OIs and plans.

STD #2: The RST shall comply with environmental standards; permit conditions, policies, laws and regulations at all locations.

STD #3: The RST shall ensure Contractor generated hazardous wastes are managed and turned into the servicing host base per procedures of the host base or servicing agency.

STD #4: The RST shall comply with host base environmental programs and participate in meetings at the direction of the site commander including, but not limited to: environmental protection committee meetings (approximately once per month per site); host base pollution prevention programs to include HAZMAT, HAZWASTE, affirmative procurement, energy conservation, solid waste management, recycling, and environmental compliance programs;

and Host Base or supporting Main Operating Base HAZMAT Pharmacy Program.

STD #5: The RST shall comply with and support the host base fire protection standards, department regulations and directives.

STD #6: The RST shall ensure that each facility is maintained in a fire safe condition and compliant with the applicable Air Force and National Fire Protection Agency (NFPA) codes and standards.

UDeliverablesU N/A

3.3.10 The RST shall perform COMSEC Responsible Officer (CRO) duties.

UPerformance Standards

STD #1: The RST shall perform duties and tasks as assigned and identified in AFMAN 33-283 and AFKAG 2 to ensure the installation COMSEC account programs comply with all Information Assurance Assessment and Assistance Program requirements.

STD #2: The RST shall appoint a CRO, in writing, to the designated authority. The CRO shall accomplish required training IAW AFMAN 33-283.

STD #3: The RST shall ensure the CRO is trained and possesses a security clearance commensurate with the highest classification of materials required.

STD #4: The CRO shall ensure all COMSEC aids and equipment is current and up-to-date.

STD #5: The RST shall perform COMSEC rekeys on Type 1 cryptographic equipment annually or as required. All COMSEC loads will be coordinated with distant end prior to accomplishment. Short-notice, (4 hour response time) rekeys/loads may be required and will be directed by the distant end.

21 GEARSS Atch 1 – Performance Work Statement

STD #6: The RST shall perform a monthly account inventory and perform any equipment maintenance at that time.

STD #7: The RST shall maintain the account in accordance with CRO procedures.

STD #8: The RST shall perform routine secure telephone equipment rekeys annually or as required as indicated on equipment display.

STD #9: The RST shall report issues or deviations from established procedures to the CRO and distant end immediately upon discovery.

STD #10: The RST shall maintain all COMSEC accounts with zero errors found during COMSEC inspections.

UDeliverablesU N/A

3.3.11 The RST shall perform site-specific essential duties, remote site safety and emergency management duties to meet mission requirements.

UPerformance Standards

STD #1: The RST shall manage their respective remote site to ensure all local safety, environmental, administrative and facility standards are met.

STD #2: The RST shall meet the requirements of applicable publications listed in paragraph

4.4 of this PWS in the execution of site-specific essential duties.

STD #3: The RST shall serve as the Records Custodian at their respective remote site.

STD #4: The RST shall conduct self-inspections, as applicable, support formal inspections, as required and use the Management Internal Control Toolset (MICT) or any other Government designated inspection checklists.

STD #5: The RST shall manage the First Aid/CPR, Automatic External Defibrillator (AED) programs. The RST shall ensure all site personnel maintain current industry safety certifications.

STD #6: The RST shall support exercises when required by the government. The RST support for these exercises shall not require overtime (unless otherwise specified in this PWS) and is limited to the availability of existing site personnel and their capabilities.

STD #7: The RST shall appoint an EM representative and notify the 50 CES/CECR, 50 CES/CEX, the site commander, and local/host base in writing of that appointment within 30 days of contract award and personnel changes.

22 GEARSS Atch 1 – Performance Work Statement

3.4 The Contractor shall provide ground system technical support.

3.4.1 The Contractor shall provide direct operations support and analysis to 2 SOPS at the MCS and AMCS for a minimum of 12 hours per day, five days per week (0600-1800, Mon-Fri) with 24 hour on-call support.

UPerformance Standards

STD #1: The Contractor shall provide routine and non-nominal operations support.

STD #2: The Contractor shall perform the following support activities including, but not limited to: anomaly detection and resolution and technical support for astro-dynamics and tactical planning.

STD #3: The Contractor shall assess system performance and update metrics for contact scoring, K-point reporting, server/workstation up/down time and communication reports.

STD #4: The Contractor shall perform duties to include, but not limited to, problem analysis, configuration and troubleshooting the use of offline tools, identification and development of ways to meet future analysis and trending needs, and other related direct support.

STD #5: The Contractor shall assist in assessing the quality and integrity of S/L-Band transmissions from GPS satellites quarterly.

STD #6: The Contractor shall provide analysis and recommend solutions to resolve signal performance, satellite command and control, Electromagnetic Interference (EMI) and NAVWAR issues.

STD #7: The Contractor shall provide root cause analysis of satellite or C2 architecture problems resulting in GPS service abnormalities; analysis of EMI or radio frequency interference (RFI); and devising theatre-specific effects-based assessments to provide Tactics, Techniques and Procedures (TTPs) which enhance PNT delivery to users.

STD #8: The Contractor shall report validated EMI/RFI problems to the 2 SOPS commander and impacted users within 15 minutes of discovery.

STD #9: The Contractor shall provide operations impact/risk/hazard analysis IAW MIL-

STD-882E.

UDeliverablesU N/A

3.4.2 The Contractor shall provide daily on-orbit and launch support.

UPerformance Standards

STD #1: The Contractor shall support both pre-launch testing and evaluation of GPS satellite payloads as part of launch and early orbit & activation.

STD #2: The Contractor shall support procedure development, data analysis, and other related activities.

23 GEARSS Atch 1 – Performance Work Statement

STD #3: The Contractor shall provide systems support for launch changes that affect space, control and user segment interfaces.

STD #4: The Contractor shall provide problem analysis coordination of pre-launch and launch support activities, deficiency report analysis, and test procedures and comments as directed by the government.

STD #5: The Contractor shall provide non-nominal Orbital Analyst (OA) support in the event of a satellite anomaly requiring a Satellite Anomaly Response Team (SART), major constellation moves and space vehicle constellation insertion post-launch.

STD #6: The Contractor shall provide specified operational user inputs to the preparation of the AFI 91-217, 5.4.3 - Space Debris Assessment Report (SDAR) and 5.4.4 - End of Life Plan (EOLP) and support SMC compliance with SMCI 62-110 space debris requirements.

UDeliverablesU N/A

3.4.3 The Contractor shall provide system training and training simulation support for the PTE for up to 40 hours per week.

NOTE: The 40 hours may take place during any shift, night or day.

UPerformance Standards

STD #1: The Contractor shall plan, create and execute simulations for proficiency training.

STD #2: The Contractor shall support simulation operations that require scripting and continuous support during exercises/rehearsals.

STD #3: The Contractor shall perform simulations at SAFB and at offsite training facilities within the Colorado Springs area.

UDeliverablesU N/A

3.4.4 The Contractor shall provide daily external connectivity monitoring.

UPerformance Standards

STD #1: The Contractor shall conduct checks of GPS HANU compliance with ICD-GPS-

208. The Contractor shall provide this support at the TS/SCI level.

STD #2: The Contractor shall conduct checks of the NGA Temporary Analysis Tool for 2 SOPS compliance with ICD-GPS-211.

STD #3: The Contractor shall conduct checks of Mission Offline Workstation (MOW) Time Transfer Tool compliance with ICD-GPS-202.

STD #4: The Contractor shall conduct checks of GPS User Support System (GUSS) compliance with ICD-GPS-240A.

24 GEARSS Atch 1 – Performance Work Statement

STD #5: The Contractor shall alert Government personnel compliance issues within 10 minutes of discovery.

UDeliverablesU N/A

3.4.5 The Contractor shall perform technical advisor roles and responsibilities.

UPerformance Standards

STD #1: The Contractor shall provide technical advisors to support systems…