draft J-4 Sample Base Prompt PWS 20240110.pdf

J-4 Sample Base Prompt Page 1 of 110

AFLCMC/HNI Connect Portfolio

Base Infrastructure Modernization (BIM)

FA8726-23-R-B001

J-4 Sample Base Prompt

AFLCMC/HNIB

15 Eglin Street, Building 1607 Hanscom AFB, MA 01731-1700

Prepared By:

28 November 2023

This Sample Base Prompt does not necessarily reflect a complete, current requirement. Any resemblance to a future requirement is coincidental, and that future requirement will be government by its own evaluation criteria. A solution that satisfies the requirement posed in this Sample Base Prompt may not necessarily satisfy a similar requirement for a Task Order and may not necessarily receive a similar rating for that evaluation.

DRAFT DOCUMENT

POSTED TO SAM.GOV 11 MARCH 2024

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TABLE OF CONTENTS

1 OVERVIEW

1.1 Background

1.2 Purpose and Scope

1.3 Goals and Objectives

1.4 Place of Performance

2 GENERAL REQUIREMENTS

2.1 Personnel Requirements/Responsibilities

2.1.1 Government Personnel

2.1.2 Contractor Personnel

2.1.2.1 Occupational Qualification

2.1.2.2 Program Manager

2.1.2.3 Lead Wired and Wireless Engineer(s)

2.1.2.4 Technical Personnel

2.1.2.5 Cybersecurity Personnel

2.2 Meetings

2.2.1 Post-Award Conference (PAC)

2.2.2 Base Kick-Off Meetings (KOM)

2.2.3 Integrated Product Team Meetings

2.2.3.1 Program Status Meeting

2.2.3.2 Program Management Reviews

2.2.3.3 Technical Interchange Meetings

2.2.3.4 Functional Team Meetings

2.3 Agreements

2.3.1 Associate Contractor Agreements

2.3.2 Program Support Agreement

2.4 Risk Management

2.5 Travel

2.6 Government Owned Contractor Operated (GOCO)

2.7 Transition of Services

2.7.1 Transition In/Out

2.8 Integrated Master Schedule

2.9 Data Management

2.9.1 Data Accession List (DAL)

2.9.2 Documentation Requirements

2.10 Product Support

2.10.1 Product Support Data

2.10.2 Packaging, Handling, Shipping, & Transportation (PHS&T)

2.10.2.1 Reporting Discrepancies

2.11 Supplier Management

2.12 Government Furnished Property and Information

2.12.1 Contractor-Inventory Control Point (C-ICP) Accountable Property System of Record (APSR)

2.12.2 Inventory Management

2.13 Security

2.13.1 Program Protection Implementation Plan (PPIP)

2.14 Safety

2.14.1 Environment Safety

2.14.2 Hazardous Waste and Materials

2.14.3 Hazardous Environments

2.15 Quality Control

2.16 Performance Objectives and Quality Surveillance

2.17 Ticket Resolution and Management

2.17.1 IT Service Management

2.17.2 Event, Incident, Problem Management

2.18 Asset Management

2.18.1 Asset Management and Reporting

2.18.2 Diminishing Manufacturing Sources and Material Shortages Program

2.18.3 Item Unique Identification (IUID)

2.18.3.1 Unique Identification Registry

2.18.3.2 Asset Tag

2.18.3.3 Asset Tag Size Requirements

2.18.4 Asset Management Form (AMF)

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3 SERVICE REQUIREMENTS

3.1 Site Survey Requirements

3.1.1 Survey Requirements Confirmation (SRC) Meeting

3.1.2 Site Survey

4 OPERATE NETWORKS

4.1 Operations – General Requirements

4.1.1 Design Build Integrate

4.1.2 Distribution Services

4.1.3 Obsolescence

4.1.4 Communications Security (COMSEC)

4.1.5 Change Management

4.1.6 Cybersecurity Operations

4.1.6.1 General

4.1.6.2 Risk Management Framework

4.1.6.3 Vulnerability Management

4.1.6.4 Defense

4.1.6.5 Inspections

4.1.6.6 Incident Reporting

4.1.7 Disaster Recovery (DR) and Continuity of Operations Planning (COOP)

4.1.8 Command and Control (C2) Integration

4.1.9 Configuration Management

4.1.10 Preventative Maintenance Inspections (PMI)

4.2 Operate Legacy Government Networks

4.2.1 Walk In Take Over (WITO)

4.2.1.1 Transition Phase

4.2.1.2 Network Takeover

4.2.2 Alterations to the Legacy Networks

4.2.3 Baseline Metrics

4.2.4 Cybersecurity

4.2.4.1 Cybersecurity Assessment and Authorization

4.2.4.2 eMASS A&A Tool

4.2.4.3 Cybersecurity Assessment

4.2.4.4 RMF Artifacts

4.2.4.5 Cybersecurity Validation Testing/Security Test & Evaluation (ST&E)

4.2.4.6 Vulnerability Mitigation

4.2.4.7 Cybersecurity Operational Tasks and Documents

4.2.5 Component Lifecycle Management

4.2.6 Legacy Network Support Requirements

4.3 Operate Modernized Networks

4.3.1 Metrics

4.3.1.1 Service Level Agreements

4.3.2 Network Maintenance Support Requirements

4.3.3 Integrated Test Facility (ITF)

4.3.4 Cybersecurity Operational Tasks and Documents

5 DESIGN AND ARCHITECTURE

5.1 Network Design

5.2 Equipment Bill of Materials (BOM)

5.3 Modular Design for Future Interoperability

5.4 Integration Planning

5.4.1 Integration Planning Requirements

5.4.2 Spectrum Process

5.4.3 Preliminary Integration Review

5.4.4 Critical Integration Review (CIR)

5.4.5 Integration Plan Acceptance

5.5 Network Integration Lab

5.6 MBSE

6 MODERNIZATION

6.1 Installation Phase

6.1.1 OSP Installation

6.1.2 Qualification Testing Entrance Criteria

6.1.3 Qualification Testing Exit Criteria

6.1.4 Installation and Cutover

6.1.5 System Acceptance

7 STUDIES AND ANALYSIS

7.1 Task Requirements Notices

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8 ANCILLARY SERVICES AND MATERIAL

8.1 Network Equipment Repair and Replacement

9 EIELSON AIR FORCE BASE (AFB) SPECIFIC REQUIREMENTS

9.1 Authority To Operate

9.2 Base and Building Access

9.3 Periods of Non-Disruption and Holidays

9.4 Building List

9.5 MILCON (Military Construction) and Demo List

9.6 User Counts

9.7 Flightline Support

9.8 ISP & OSP

9.9 Shipping & Storage

APPENDICES

APPENDIX A: Technical Requirements APPENDIX B: Service Summary APPENDIX C: Reference Documentation APPENDIX D: Acronym List APPENDIX E: Government Furnished Property List APPENDIX F: Government Furnished Information List APPENDIX G: Definitions

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OVERVIEW

1.1 Background

This Task Order (TO) will be awarded under the BIM indefinite delivery indefinite quantity (IDIQ) and executed by the Air Force Life Cycle Management Center Enterprise IT & Cyber Infrastructure Division (AFLCMC/HNIB) Program Management Office (PMO) to modernize the Base Area Networks (BAN).

This effort modernizes the Department of the Air Force’s (DAF) BAN infrastructure through an as-a-service model utilizing Contractor provided services, methodologies, and industry leading practices. The Contractor shall take over current Communication Squadron (CS) network operations and then modernize and operate/sustain the Contractors infrastructure design in accordance with (IAW) this contract and its attachments. BAN is synonymous with the industry term Campus Area Network. The design of the modernized BAN infrastructure shall provide support for future Government (USG)/Lead command network requirements such as Zero Trust, Network Authentication Controls, and other future requirements.

1.2 Purpose and Scope

The purpose of this TO contract is for the Contractor to take over current operations and wholistically modernize the wired and wireless Non-secure Internet Protocol Router (NIPR or NIPRNet) and Secure Internet Protocol Router (SIPR or SIPRNet) networks for the DAF BAN.

The DAF approved Contractor design shall meet the Service Level Agreements (SLA). Finally, the Contractor shall operate and sustain the Contractors designed network infrastructure meeting or exceeding SLAs at the specified location(s). This PWS describes the scope of work and identifies all areas of efforts to be performed. This PWS directs the Contractor to perform the scope below IAW the requirements of this TO:

Perform Site Survey (SS)

Operate and maintain the DAF BAN

Design Modernized BAN

Modernize through Installation, Test, and Execution of design

Operate and Sustain the Modernized BAN

The scope also includes ancillary services and material, studies and analysis for future capabilities, and travel. The Contractor shall deliver capabilities and services IAW this TO.

1.3 Goals and Objectives

The goal is to increase network performance and integration utilizing a modern streamlined network, keeping pace with industry standards, best practices, and meeting the BIM SLAs, while maintaining the level of security required for the USG. The USGs objective is to utilize the

J-4 Sample Base Prompt Page 6 of 110 industries modern management techniques to provide improved network capability. The results shall create a unified, innovative, performant, and uniformly maintained network environment that is postured to support evolving Multi-Domain Operations.

1.4 Place of Performance

The Contractor shall operate and modernize all places of performance listed below concurrently.

Location specific details are articulated in later PWS sections; additional details and specifics will be provided at the base kick-off meeting.

Base

Eielson AFB, Alaska

2 GENERAL REQUIREMENTS

2.1 Personnel Requirements/Responsibilities

2.1.1 Government Personnel

A USG Program Manager (PM) will be assigned to perform a variety of tasks/roles for managing the performance of the contract and Contractor. At a minimum, the USG PM will maintain open communication with the Contractor. USG communication may originate from on-site USG personnel; however, all official direction will originate from the PMO, Procuring Contracting Officer (PCO) or the Contract Officer Representative (COR). Any direction from other USG parties to the Contractor shall be directed to the BIM PM and PCO for resolution. However, direction from any USG personnel shall be followed when the issue pertains to safety, base exercises, or other emergencies (e.g., shelter in place). The PMO may assist the Contractor in matters that require a USG representative to liaison, facilitate, organize, or mediate with other USG personnel.

2.1.2 Contractor Personnel

Contractor personnel shall provide services to satisfy the required scope within this TO. The Contractor shall ensure clear, accurate and timely communication is conducted with the USG.

The Contractor shall integrate and coordinate execution activities, manage the timeliness, completeness, and quality of problem identification and resolution. The Contractor shall lead coordination efforts with the PMO, representatives at the individual bases, and external agencies as detailed within.

All Contractor personnel shall identify and introduce themselves as Contractor personnel and display distinguishing badges or other visible identification for all USG interactions including video-teleconferencing, telephone conversations, and formal/informal written correspondence.

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The Contractor shall provide several key personnel positions, specifically those identified within, for the duration of the contract. The Contractor shall proactively inform the PMO/PCO via written notice (Contracts Letter or email) of any key personnel changes and if any personnel are responsible for work on multiple TOs, and update and present personnel roster chart changes during the next program status Integrated Product Team (IPT).

2.1.2.1 Occupational Qualification

The USG reserves the right to perform reference checks and/or validate certifications of all proposed employees. The Contractor shall:

Provide personnel based on the individual task skills requirements and ensure that they have detailed knowledge in the programmatic or technical areas as described within. Knowledge of DAF-relevant projects is desirable.

Provide personnel working under the performance of this contract that are and able to speak, read, write, and understand English.

Provide personnel, when needed, with a minimum-security Department of Defense (DoD) secret security clearance to perform work in classified areas and on classified systems.

Provide supporting documentation for employee credentials if requested.

Provide sufficient personnel to facilitate contingency operations at each base, at all times.

Ensure all personnel obtain a Common Access Card (CAC).

Ensure all personnel accessing DAF information systems have the proper and current information assurance (IA) certification for each category and level to perform IA functions described in DoD 8570.01-M.

Be responsible for ensuring employees are knowledgeable and comply with Occupational Safety and Health Standards (OSHA) when working on electronic equipment.

Maintain a roster listing the qualifications of each employee working this effort and ensure that the personnel qualifications are adhered to IAW each individual task.

Propose corrective actions if an employee does not meet the qualifications.

2.1.2.2 Program Manager

The Contractor shall provide at least one PM to oversee the TO and have overall accountability of the TO. To facilitate efficient operations under this contract, the Contractor PM shall:

Serve as the main POC for all Contractor personnel.

Have a technical background that facilitates understanding of USG technical requirements and communication with the PMO.

Have a management background that facilitates supervision of their personnel’s performance.

Be responsible for overall management and execution of the contract and each task.

Ensure that all work performed meets the requirements within schedule and staffing constraints of the contract.

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Works closely with PMO/specified personnel to facilitate effective planning and accomplishment of critical objectives in a timely manner.

Manage all subcontractor interface requirements.

Notify the PMO, within one business day of any problems or issues.

Meet all the following qualifications:

o At a minimum, Secret level security clearance.

o Ability and experience to understand complex network deployments across multiple bases operations and associated personnel qualifications and DAF Acquisition.

2.1.2.3 Lead Wired and Wireless Engineer(s)

To facilitate efficient operations under this contract, the Contractor lead engineer(s) shall:

Oversee all technical aspects of the TO.

Serve as the main POC for all technical issues related to this TO.

Have a technical background that facilitates understanding of USG technical requirements and communication with the PMO.

Work closely with PMO/specified personnel to facilitate effective planning and accomplishment of critical objectives in a timely manner.

Manage all subcontractor interface requirements in conjunction with the Contractors PM.

Notify the PMO and the Contractor’s PM, immediately, of any problems or issues.

Approve all engineering documents before submitting to the USG. This includes, but is not limited to, Site Preparation Requirements and Installation Plan (SPRIP), previously known as, Telecommunication Systems Installation Plan (TSIP), Preliminary Integration Review (PIR), Critical Integration Review (CIR), and Integration Plan Acceptance (IPA) documents.

Meet all the following minimum requirements:

o At a minimum, Secret level security clearance.

o Network engineering technical certification equivalent to Cisco Certified Network

Professional (CCNP) or vendor equivalent for Wired and Certified Wireless Design Professional (CWDP), or vendor equivalent, for Wireless.

o CompTIA Security+ certification.

o Experience with designing, configuring, and troubleshooting Transmission Control

Protocol/Internet Protocol (TCP/IP) networks to include hardware (switches, routers), software (operating system (OS)), network management systems (NMS), network access control (NAC), quality of service (QoS), network services (timing, logging, etc.), and inside plant (ISP)/outside plant (OSP) distribution systems (DS) (fiber and copper cables and infrastructure).

o Experience in Network planning, design strategies for an enterprise wireless local area network (WLAN), design of infrastructure and network services, designing WLAN radio frequency (RF), advanced wireless site surveying, 802.11 security design, and troubleshooting of WLAN design.

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2.1.2.4 Technical Personnel

To facilitate efficient operations under this contract, the Contractor technical personnel shall:

Ensure personnel are qualified, formally trained and experienced with the tools required.

Ensure qualified personnel are assigned for the duration of the period of performance (PoP).

Ensure that personnel are qualified to install, operate, and maintain all equipment.

Ensure that all certifications are active, current and/or valid. Certifications on older versions are acceptable for a Contractor's design.

Furnish qualified on-site technicians to provide configuration, installation, monitoring, troubleshooting, repair, preventive, and corrective maintenance to the network, and ISP/OSP.

Furnish qualified on-site technicians to provide network vulnerability management, system scanning, network server support, change management, software patching, administrative support, troubleshooting, and repair for communications systems encompassing the operational network.

Table 1 - Technical Personnel Certification Matrix

Position Certification

Network Technician Security+ and A+*

Fiber Tester Advanced Certification on the testing equipment used to test the Fiber.

Lead Network Engineer CCNP**, Security+ and Net+

Lead Wireless Engineer CWDP ***

Lead LTE Engineer N/A

Junior Network Engineer Certified Cisco Network Associate (CCNA)***

Junior Wireless Engineer Certified Wireless Specialist (CWS)

Installer N/A

Electrician License

Senior Logistician Life Cycle Logistician (LCL) certification preferred but not required

Cybersecurity Lead DoD 8570 Information Assurance Manager (IAM) Level III

Operations Engineering Lead

*A+ or Network+ or equivalent.

**CCNP or other OEM Contractor networking certification equivalent

*** or other OEM Contractor networking certification equivalent

2.1.2.5 Cybersecurity Personnel

To facilitate efficient operations under this contract, the Contractor shall designate an individual or individuals as their cybersecurity lead. Cybersecurity personnel shall:

J-4 Sample Base Prompt Page 10 of 110 o Be experienced in the DoD Risk Management Framework (RMF) process.

o Interact with USG RMF personnel and participate in Cybersecurity meetings.

o Have an IAM Level III certification; Some systems may require additional specialty experience and certification levels.

2.2 Meetings

2.2.1 Post-Award Conference (PAC)

The USG will hold a PAC virtually or at a base location designated by the CO within 20 business days after TO award. At the PAC the Contractor shall present:

o General overview of the overall approach to execute this TO.

o Approach to meet schedule.

o Team members, organization chart, and staffing plan.

o Issues or questions about the execution.

The USG will designate conference attendees and identify any unique conference support requirements. The Contractor shall provide the minutes for the conference (CDRL A002).

(CDRL A002 Meeting Minutes)

2.2.2 Base Kick-Off Meetings (KOM)

The USG will hold a KOM with each base, physically or virtually, within 45 business days after TO award. At the PMOs discretion, TOs with multiple bases may have one or multiple KOMs.

The KOM shall address introductions and base specific procedures for successful execution prior to any installation or surveying activity begins. The goal of these KOMs is to inform the base leadership and other parties of the contract requirements, Contractor actions, preparations, and schedule prior to beginning work. The Contractor shall present:

o Project overview and approach to meeting requirements.

o Initial IMS and high-level approach over the first 90 days (CDRL A003).

o Status of all preparations made for the effort.

o Initial planning of the SPRIP cutover and methodology section, along with any added assumptions. Each base shall have its own SPRIP.

o Approach to minimize network downtime and interruption of services during cutover.

o Anticipated tasks, approvals, or scheduling with lead times greater than 60 calendar days.

(i.e., Equipment procurement, etc.)

o Upgrade diagrams, in Operational Viewpoint 1 (OV-1) DoDAF format and supporting technical information.

o A review of the verification, audit, and acceptance criteria.

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The USG will designate conference attendees and identify any unique conference support requirements. Anticipated attendees will be the PMO, USG stakeholders, base representatives, and the Contractor. The Contractor shall provide the minutes for the conference (CDRL A002).

(CDRL A002 Meeting Minutes, CDRL A003 IMS)

2.2.3 Integrated Product Team Meetings

The Contractor shall host IPT meetings with the USG. Meetings shall provide TO progress updates and facilitate discussions for resolution of issues on various topics. The Contractor shall have required staffing to support and address meeting topics. The Contractor is responsible for coordinating and setting up any classified meeting rooms via secure means. Non-classified meetings shall be conducted through Microsoft Teams. Briefing materials shall be provided to the USG IAW the CDRL timelines (CDRL A001).

Meetings Minimum Frequency*

Program Status Meeting Weekly Program Management Review Quarterly

Technical Interchange Meeting Quarterly

Functional Team Meetings As Needed

* - The USG/PMO reserves the right to adjust the minimum frequencies at its own discretion.

(CDRL A001 Meeting Agenda)

2.2.3.1 Program Status Meeting

The Contractor shall conduct Program Status Meetings virtually with the PMO. All briefing material shall be provided and submitted to the PMO one business day prior to the meeting. These meetings shall include, but not be limited to, the following topics: schedule, cost/financials, subcontractor management, risk assessment, action item/task status and completion dates, corrective action plans, and deliverable status. The Contractor shall coordinate with the PMO/COR and include any requests of topics for subsequent meetings. The Contractor shall provide the USG rationale for schedule changes and slippages, as well as a plan to rectify or adjust schedule delays.

2.2.3.2 Program Management Reviews

The Contractor shall conduct four Program Management Reviews (PMRs) per year. The first PMR shall begin at the end of the first full USG fiscal quarter. PMRs shall be conducted at a Base location, contractors’ facility, or virtually at the discretion of the PMO. The PMR will replace the Program Status Meeting for the week it is held. The PMR shall focus on deep dives into all functional areas including but not limited to cost, schedule, technical, and financial updates also including program risks. The Contractor shall provide a draft agenda and briefing

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10 business days before the PMR with a final briefing and agreed to agenda provided five business days prior to the PMR (CDRL A001).

Each PMR shall last no longer than six hours to include any side sessions and working groups.

The Contractor shall be responsible for setting up the meeting, generating, and providing briefing materials and minutes (CDRL A002).

(CDRL A001 Meeting Agenda, CDRL A002 Meeting Minutes)

2.2.3.3 Technical Interchange Meetings

The Contractor shall conduct up to four Technical Interchange Meetings (TIMs) per year. Each TIM shall last up to two days. TIMs may include side sessions for additional topics. TIMs shall be conducted at a base location, Contractors’ facility, or virtually at the PMOs discretion. The Contractor shall provide a draft agenda, IMS (CDRL A003) and briefing 10 business days before the TIM with a final agreed to agenda provided five business days prior (CDRL A001). The Contractor shall generate and provide minutes, which include briefing materials (CDRL A002).

(CDRL A001 Meeting Agenda, CDRL A002 Meeting Minutes, CDRL A003 IMS)

2.2.3.4 Functional Team Meetings

These meetings are for the working level functional teams to meet to track and resolve issues.

2.3 Agreements

2.3.1 Associate Contractor Agreements

The Contractor shall enter an Associate Contractor Agreements (ACA) for any portion of this PWS requiring joint participation to accomplish USG requirements. ACAs shall be completed within six months and delivered to the PMO immediately following agreement by all parties.

The Contractor shall have an ACA with the Wave 1 vendor.

2.3.2 Program Support Agreement

The Contractor shall enter and agree to a Program Support Agreement (PSA) with base agencies, including but not limited to the Base CS, Civil Engineering (CE) squadron and others. The PSA ensures that the Contractor has assistance from the base agencies within contract scope. The agreement will further establish boundaries and contact. PSAs shall be delivered to the PMO immediately following agreement by all parties.

2.4 Risk Management

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The Contractor shall identify TO risks, develop mitigation plans, document mitigation progress as appropriate, and present risks and mitigations at the IPT Meetings. Risk reviews may be conducted in conjunction with other PMO meetings, key milestone events, or upon request. A thorough review shall be conducted within the PMR. The Contractor shall utilize the Risk Assessment Matrix format within AFI 90-802, for presenting risks to the PMO.

2.5 Travel

Contractor personnel may be required to travel in support of this TO. Actual travel costs incurred (Lodging, per diem, air fare, rental car etc.) shall be reimbursed up to the extent allowable pursuant to the Federal Travel Regulations (FTR)/Joint Travel Regulations (JTR)/Standardized Regulations rates IAW FAR 31.205-46.

The Contractor shall use only the minimum number of travelers and resources needed to accomplish the task(s). The Contractor shall be responsible for making their own travel and lodging arrangements, receiving any necessary approvals (e.g., Base access) and/or security restrictions to support requirements. The Contractor shall plan to support travel to CONUS and OCONUS locations, as necessary.

In the event OCONUS travel is required, the Contractor shall provide the list of attendees to include Position, Purpose, Dates of Travel, and Security Clearance to the PMO and PCO no later than 10 business days prior to scheduled travel. The Contractor shall be responsible for coordination with the base and complying with their access requirements which may require up to 45 business days' notice. The Contractor shall ensure that applicable Status of Force Agreements are complete, and Time-in-Country/Visas are obtained prior to travel.

2.6 Government Owned Contractor Operated (GOCO)

USG property purchased as contractor acquired property or provided as Government Furnished Property (GFP) received for this TO shall be GOCO. All hardware, software, and licenses on this TO shall be GOCO and commercial off-the-shelf (COTS). This includes equipment that is utilized for a Contractor owned location or in monitoring the network such as a Network Operations Center (NOC). All hardware and software purchased shall comply with FAR 52.245- 1 and DAFMAN 17-1203. Under no circumstances will materials purchased on a cost-reimbursement basis be retained by the Contractor following the end the PoP. The Contractor shall be on-site to receive equipment.

The Contractor shall not utilize any USG owned equipment for any commercial purpose; any GFP shall be exclusively used for USG requirements. Regardless of the purpose, equipment utilized at a Contractor facility that is performing any work or service for the BAN at any USG site must be approved and authorized by the USG for use. Equipment installed at a Contractor

J-4 Sample Base Prompt Page 14 of 110 facility for the purpose of this contract shall be secured from tamper, as well as controlled and accessible to only identified Contractor and USG personnel with the appropriate clearances.

The Contractor shall provide a property custodian on site during equipment deliveries. The Contractor shall utilize the currently approved USG property accounting management system for custody. The Contractor shall ensure all equipment, and related software license/subscriptions and maintenance agreements are registered with the Original Equipment Manufacturer (OEM) and ownership transferred to the USG with product support for hardware replacement, software upgrades and patching, licensing, and telephonic technical support, beginning upon transfer of ownership to the USG. The Contractor shall be issued the item or equipment as GFP and shall assume responsibility for maintaining it. The Contractor shall ensure that all Government Furnished materials, whether information, equipment or otherwise, is returned to the USG, under any circumstance.

The Contractor shall provide all base specific details regarding Contractor product support for hardware replacement, software upgrades and patching, licensing, telephonic technical support coverage and populate and deliver the Government Furnished Information (GFI) Product Support Form (PSF) (CDRL A017) IAW the GFI Product Support Instructions.

(CDRL A017 Product Support Form)

2.7 Transition of Services

2.7.1 Transition In/Out

The Contractor shall provide a detailed Transition Plan (CDRL A022). The Contractor shall perform transition services necessary to ensure an effective transition-in and transition-out of other Contractor and/or USG support. The Contractor shall also ensure continued system operations and maintenance, as well as an orderly transition period without any interruption or loss of proficiency of services within a negotiated timeframe. The transition plans shall include a full network survey, full GFP inventory, analysis, and other required documentation required to effectively transition operations. The Contractor shall ensure that all information provided within a transition plan is the most up-to date documentation, maps, site surveys etc.

If the Contractor is transitioning the legacy network operations to the USG, then the Contractor shall ensure the CS is aware of all actions taken from contract initiation, all in-progress actions, and transfer any in-progress actions to the CS with affirmative confirmation and provide the detailed transition plan.

If a partially modernized network must be transitioned to the USG, the Contractor shall provide the cutover plan and implementation methodology. Moreover, if a partial or fully implemented modernized network is transitioning back to USG, then the Contractor shall create training

J-4 Sample Base Prompt Page 15 of 110 materials for the CS detailing how to operate the network in its current state to include a list future action needed.

(CDRL A022 Transition Plan)

2.8 Integrated Master Schedule

The Contractor shall develop, maintain, and deliver an overarching Integrated Master Schedule (IMS) for the entire PoP (CDRL A003). The IMS shall be orientated for agile execution and operations. The IMS shall contain all tasks and milestones to achieve the TO deliverables. The IMS shall be a fully connected network of tasks which displays a critical path, planned activities, events, milestones, and documents progress and delays. The IMS shall be fully resource loaded.

The IMS file shall comprise of three category levels: Each individual base IMS, an overall TO IMS, and a combined IMS with all TOs a Contractor has been awarded.

The Contractor shall use the GFI IMS template for schedules submitted to the USG. The GFI IMS contains no tasks and incorporates the preferred USG calendar and enterprise column definitions. The IMS shall be in Microsoft Project format. All Contractor schedule information delivered to the USG or presented at IPT meetings shall originate from the most recently delivered IMS; briefing/presentations may be graphical IMS representations. The Contractor shall set the initial IMS baseline after the first delivery/presentation. The Contractor shall not clear the baseline. The Contractor shall provide the USG rationale for schedule changes and slippages, as well as a plan to rectify or adjust schedule delays. The Contractor shall evaluate any risks associated with the IMS and provide the USG with mitigation plans.

(CDRL A003 IMS)

2.9 Data Management

The Contractor shall provide a central point of contact for data management. The Contractor shall manage the control, status, and distribution of CDRL items. The data management process shall include provisions for review and comment on contract data and information by the USG.

Contract data shall include but not limited to CDRLs delivered to the USG IAW Exhibit A (DD From 1423), or data available via the Data Accessions List (DAL).

The Contractor shall provide an organized, online repository for unclassified and up to Controlled Unclassified Information (CUI) documents and ensure any hosted data is free of computer viruses and malware. The repository shall be sufficiently organized to separate bases and the respective documents while ensuring the repository is searchable. The Contractor shall provide the PMO with unrestricted electronic access to all document locations and the capability to successfully read and download. Final deliverables shall be placed into a separate folder, dated, and locked in PDF format (as appropriate). USG access to the Contractor repository shall

J-4 Sample Base Prompt Page 16 of 110 not require any information other than the USG representatives name and Government email.

Once identified, access shall be granted to identified USG personnel within 3 business days. All raw data generated under this contract shall be owned by the USG.

The Contractor shall ensure all classified communication, CDRLs, deliverables and information is processed via SIPRNet e-mail or through secure physical delivery to be stored on the PMO SIPR repository.

The Contractor may request review cycles with the USG for technical CDRL deliverables. The Contractor is responsible for the accuracy and completeness of all deliverables. Documents not identified as CDRLs are still required.

2.9.1 Data Accession List (DAL)

The Contractor shall maintain all Contractor and Subcontractor/Vendor internal data which has been generated in compliance with the work effort described in the PWS but not provided as CDRL items (CDRL A007). The Contractor shall have the ability to provide the Government with all Commercial OEM manuals for equipment used in their solution. The Contractor shall allow the DAF to electronically store, print, copy, distribute, download, decollate, and use the manual(s) IAW DFARS 252.227-7015.

(CDRL A007 DAL)

2.9.2 Documentation Requirements

Requirements for documents are listed within this contract, Exhibit A and this PWS. The requirements may change over the life of this contract. When appropriate, any document required for NIPR will also be required for SIPR, and subject to classification per the provided SIPR classification guide; other security classification guides (SCG) are available upon request.

All documentation generated, written, and disseminated by the Contractor shall be subject to classification and/or dissemination controls, the documents shall be controlled and marked in the appropriate classification manner.

Documentation provided to, or presented to, the USG that is later revised or modified by the Contractor shall be delivered to the PMO, ensuring that the USG has the most current version.

Develop a SPRIP for system components (One SPRIP per base)

Develop Qualification Test (QT) Plans (QTP) and Procedures (CDRL A008), and System Acceptance Test (SAT) Plans and Procedures for system components and overall system.

Develop a single overall TO level System/Subsystem Design Document (S/SDD) for each unique configuration (CDRL A010).

Develop a list of equipment required to switch the legacy network to the S/SDD modernized network.

J-4 Sample Base Prompt Page 17 of 110

Develop an Equipment List Tool (ELT) for the existing and proposed NIPR and SIPR system components (CDRL A016).

Develop a Quality Control (QC) Plan (QCP)

(CDRL A008 QTP, CDRL A010 S/SDD, CDRL A016 ELT)

2.10 Product Support

The Contractor shall develop, provide, and maintain a Contractor Life Cycle Sustainment Plan (C-LCSP) (CDRL A004) detailing the support management approach. The C-LCSP shall detail procedures for performing and managing the tasks described in this PWS. The plan shall include, but not be limited to the following Enterprise IT environment contract elements: Requirement, product support strategy, manpower & training, sparing strategy, maintenance and management plan, computer resources, design interface, sustaining/systems engineering (SE), sustainment plan, budget & funding, program transition to USG operators or other Contractor operators. The C-LCSP is continually updated throughout the products life cycle.

(CDRL A004 C-LCSP)

2.10.1 Product Support Data

The Contractor shall collect, maintain, and provide product support data consumption, configuration, performance, test, failure, usage rates, and other data related to the effective management and control of BIM parts, items, equipment, and assets IAW DoDM 4140.01, Volume 7. The Contractor shall inform the USG of parts or items that require repair or replacement. The Contractor shall submit a comprehensive parts usage history report to include the last two years of data upon PCO request. The Contractor shall provide a Product Support Analysis Plan (PSAP) IAW DI-PSSS-82218A/T (CDRL A0xx).

(CDRL A0xx PSAP)

2.10.2 Packaging, Handling, Shipping, & Transportation (PHS&T)

The Contractor shall adhere to the AFMC Form 158, Packing Requirements, specified DoD military standards, American Society for Testing Materials (ASTM) International, American National Standard Institute (ANSI) Electrostatic Discharge (ESD) S20.20, and contract clauses.

The Contractor shall comply with IPSM No.15. IAW international trade regulations, the Contractor shall utilize approved phytosanitary measures and treatments for any wood packaging material and provide the approval of new or revised treatments. The Contractor shall adhere to pack, mark, label material procedures IAW the latest MIL-STD-2073-1E, ANSI ESD S20.20 and MIL-STD 129 provisions as necessary. The Contractor shall apply the latest provisions and methods of MIL-STD-147 to the preparation and shipment of palletized loads to DoD facilities.

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2.10.2.1 Reporting Discrepancies

The Contractor shall comply with Supply Discrepancy Reporting procedures as described in Defense Logistics Management 4000.25-M, Volume 2, Chapter 17.

2.11 Supplier Management

The Contractor shall develop, execute, and deliver a supply chain risk management (SCRM) Plan (CDRL A005). When assessing supply chain risks, the Contractor shall consider supply chain risk categories to include but not limited to: Technology and cybersecurity, transportation, and distribution, political and regulatory, manufacturing and supply, product quality and design, human capital, environmental risks, political influence, financial, compliance, and economic.

The SCRM plan shall detail how the Contractor shall protect their supply chains from exploitation due to the insertion of counterfeits/malware, unauthorized production, tampering, theft, insertion of malicious software and hardware, functionality alteration, and any other elements that would allow adversaries to gain unauthorized access to data, alter data, interrupt communications, or otherwise disrupt operations. The SCRM Plan, processes and monitoring shall apply to the prime/lead and their suppliers, teaming partners, subcontractors, and associated integrators, spanning the entirety of the supply chain, from raw materials to delivery of a finished product, software, and/or service.

The plan shall include measures to adhere to cybersecurity (C)-SCRM recommendations identified within National Institute of Standards and Technology (NIST) SP 800-161r1 and OMB M-22-18 memorandum. The Contractor shall address how they actively monitor for threats to supply chains with intent to proactively identify and respond to threats. The outcomes of the active monitoring shall be reported to the PMO. Changes to the C-SCRM posture that cannot be adequately mitigated to within acceptable levels, as determined by the PMO, may be grounds for contract termination. The Contractor shall provide a supply chain risk tracking report for identified actual and potential supply chain risks.

(CDRL A005 SCRM Plan)

2.12 Government Furnished Property and Information

The USG will provide access to requisite program and technical information that is necessary to carry out the PWS requirements. The USG will provide access to network equipment/devices, facilities, software tools, and technical information necessary for the performance of this contract. In addition, the USG will provide access to appropriate systems. The Contractor is responsible for obtaining access to USG Networks. Base support items may be provided by the USG when deemed appropriate and available (i.e., office space, desks). The USG will not provide any cars, trucks, or construction vehicles. Contractor personnel shall not use USG

J-4 Sample Base Prompt Page 19 of 110 resources in violation of any Federal, State, or Local statute, regulation, or policy. The Contractor shall be responsible for the inventory management, maintenance, and software updates of GFP IAW GFP clauses. All equipment on the network system shall be GFP.

2.12.1 Contractor-Inventory Control Point (C-ICP) Accountable Property System of Record (APSR)

The Contractor shall comply with all DoD Financial Improvement and Audit Readiness (FIAR) requirements and DoD 7000.14-R for Contractor managed and issued GFP. This includes, but is not limited to, reporting all transactions for Contractor managed GFP into the APSR, entering new items, and updating item indicative data. To support audit requirements, the Contractor shall maintain auditable records and provide them within two business days upon request. The Contractor shall physically inventory all assigned/issued GFP for the duration of the PoP. The Contractor shall comply with DoDM 4140.01 Vol 11: Inventory Accountability and Special Management and Handling. All adjustments to accountable records shall be reconciled to reflect the physical count within the APSR. The Contractor shall comply with SLA ID Am-1, Inventory Accuracy Rate, during legacy and modernized networks operations.

2.12.2 Inventory Management

Inventory Management includes, but is not limited to, requisition processing, storage, receiving, in-transit tracking/reporting, property accountability and handling of classified material. The Contractor shall follow all OEM recommended environmental and physical specifications for operating, and non-operating storage and shipping of, equipment. This includes, but is not limited to, power, temperature, moisture, and handling. All components procured and managed on behalf of the USG shall be managed as GFP and identified on the contract. The GFP attachment is the authorizing document for C-ICP managed inventory. C-ICP support will include, but is not limited to, asset, supplier, and configuration management (CM), maintenance activities, and PHS&T. The Contractor shall notify the USG of any errors in the attachment.

The Contractor shall establish and maintain an Inventory Management System or a system of internal controls to provide asset visibility and inventory status reporting. The system shall be capable of interfacing with appropriate DAF inventory management systems. If the system is not capable of interfacing with DAF systems, the Contractor shall initiate and maintain the processes, systems, procedures, records, and methodologies necessary for effective and efficient control of USG property. The Contractor’s system is required to contain records for the program’s parts that provide comprehensive logistics, procurement, and technical data required to accomplish supply support analysis, parts ordering, property accountability, and funds control.

The Contractor shall ensure these part records are structured in the system to maintain part configuration control, approved part substitution and interchangeability identification, serialized item control, notice of special handling requirements, and record item consumption data.

J-4 Sample Base Prompt Page 20 of 110

IAW DoD and DAF policy directives, the Contractor shall ensure accurate pricing of property with supported documentation. Documents supporting accountability and/or financial information shall be maintained for 10 years. This includes, but is not limited to, accurately reporting all transactions required to maintain accountability records for contractor managed and possessed GFP in the USG’s APSR. The Contractor’s C-ICP shall determine, procure, repair, service, store, receive and dispose of unique spare parts.

The Contractor shall remove components from their accountability system by reducing the inventory balance in the system after either returning it to the USG or receiving a disposition letter from the PCO to remove, turn in or destroy item(s). The Contractor shall keep a record of all equipment removed from the system even after disposal.

2.13 Security

The Contractor shall be responsible for ensuring Contractor personnel have appropriate clearances, badges, and access to create, process, and handle classified and unclassified data at the minimum level of Secret. The Contractor shall attend meetings at classified and unclassified levels. The Contractor shall comply with specific installation security requirements as well as requirements identified in the contact security classification specification DD-254 , program protection plan (PPP) and security clauses.

Contractor personnel are responsible for safeguarding all USG property provided for their use.

The Contractors shall submit a Visitor Group Agreement with the base. At the close for each work period, USG facilities, equipment and materials shall be secured, non-required lights are turned off, any sinks are off, and all doors and window secured.

The Contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population, nor shall the Contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the Criminal Background Check (CBI).

The Contractor shall ensure Contractor personnel have the proper credentials allowing them to work in the United States and/or the installations within this PWS, as well as the ability to gain access to an installation or foreign country; IAW Executive Order 14012.

All Contractors and subcontractors when working in a controlled, restricted, or other sensitive area, such as a Sensitive Compartmented Information Facility (SCIF), must be escorted at all times by a USG representative if any portion of that SCIF or facility goes above their clearance.

For example, Contractor personnel with a Secret clearance shall be escorted at all times in a SCIF with an area higher than secret; regardless of if they intend to enter the higher classification area or not. The Contractor shall be responsible for coordinating access and understanding any

J-4 Sample Base Prompt Page 21 of 110 additional restrictions placed upon them by the facility security. The agency responsible for the project area is responsible for providing the escorts, the Contractor shall be responsible for the coordination required to receive an escort. The Contractor shall follow existing procedures and instructions for obtaining entrance to restricted or controlled areas.

All Contractors and subcontractors when working on any portion of the network that could generate classified material shall be required, at a minimum, to hold the clearance level equal to or greater than the level of potential material generation, including physical or remote operations.

The Contractor shall inform and work with counterintelligence agencies to address foreign intelligence threats. The Contractor shall allow counterintelligence agencies access to personnel and facilities for the purpose of conducting counterintelligence operations, briefings, debriefings, and investigations in support of BIM.

2.13.1 Program Protection Implementation Plan (PPIP)

The PPP is furnished by the USG. The Contractor shall be responsible for implementing the PPP and providing a PPIP (CDRL A018), within 60 business days following contract award.

(CDRL A018 PPIP)

2.14 Safety

The Contractor shall comply with applicable OSHA federal, state, local and base safety regulations; for OCONUS locations the Contractor may be required to operate under additional host nation guidelines. The Contractor shall contact and coordinate with the base safety office for any additional safety requirements/parameters. The Contractor shall comply with all OSHA confined space regulations and remediate unsafe practices identified by any USG personnel. The Contractor shall notify, both verbally and in writing, to the base personnel, and PMO if equipment is unsafe, or work is being performed in an unsafe manner. The Contractor shall comply with any USG personnel direction when pertaining to personnel safety.

2.14.1 Environment Safety

The Contractor shall ensure compliance with all applicable environmental laws IAW host nation, federal, state, local and base approved procedures/standards/guidelines.

2.14.2 Hazardous Waste and Materials

The Contractor shall dispose of any hazardous waste or material and provide a Hazardous Waste Report (CDRL A020) as evidence of proper disposal IAW base approved procedures and applicable regulations. The Contractor shall use base environmental approved methodology to minimize the amount of lead paint or asbestos disturbed to install equipment IAW with host

J-4 Sample Base Prompt Page 22 of 110 nation and base standards; Hazardous Materials per Code of Federal Regulation (CFR) 49 shall be identified as such on all data supplied under this TO.

(CDRL A020 Hazardous Waste Report)

2.14.3 Hazardous Environments

The Contractor shall remove, replace, rehouse, or otherwise move, any network equipment within the scope of this contract from hazardous environments and coordinate their actions with the base safety office. An example of the potential hazardous environments is condemned base buildings and buildings scheduled for demolition.