IDIQ_Atch_04_-_Sect_L_-_Instructions,_Conditions,_and_Notices_to_Offerors_14Nov2017R1.pdf

FA8604-18-R-1001; AFLCMC Unique IT SECTION L – Instructions, Conditions, and Notices to Offerors

AFLCMC Unique IT Support SECTION L - Instructions, Conditions, and Notices to Offerors

14 November 2017

1 PROGRAM INFORMATION

1.1 Program Structure and Objectives

The intent of this acquisition is to provide all personnel, supervision, and services necessary to accomplish organizational unique Communications and Information (C&I) Systems support for Air Force Life Cycle Management Command (AFLCMC) Wright Patterson Air Force Base organizations for Information Technology (IT) functions considered to be outside the definition of core services.

This acquisition is to acquire the following functional areas of Information Technology (IT) support:

Project Management, Software Support, Unique IT Helpdesk support, Government Off The Shelf (GOTS) application helpdesk support, Customer Support and Helpdesk Interaction, Information Systems Security, Information Protection and Network Security, Communication Security (COMSEC) Support, Multi-media (Video Teleconferencing (VTC) and Audio/Visual (AV)) Equipment Support, Hardware Maintenance, IT Equipment Custodian (ITEC), and Software Accountability Support, Foreign Military Sales (FMS), Website Support, Training Support, Unique IT Support Contract Data Requirements List (CDRL) data Deliverables and Acceptance for the AFLCMC organizations located at Wright Patterson Air Force Base.

The Government intends to issue multiple competitive Indefinite Delivery Indefinite Quantity (ID/IQ) contract vehicles for Air Force Life Cycle Management Command (AFLCMC) organizations at Wright Patterson Air Force Base (WPAFB) to purchase Unique (other than Core) Information Technology (IT) services. Following the award of the basic ID/IQ contracts, any additional task orders will be competed among the ID/IQ awardees. The Offeror’s1 proposal shall be structured to reflect an overall understanding of the technical requirements and a Program Management (PM) strategy for managing the contracted work force.

2 GENERAL INSTRUCTIONS

a) Notice to Offerors: The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an Offeror for any costs.

b) This section of the Instructions to Offerors (ITO) provides general guidance for preparing proposals, as well as, specific instructions on the format and content of the proposal. Offerors are required to submit one proposal with sufficient information concerning all factors to enable Government personnel to fully ascertain capabilities of the Offeror to perform the requirements. Alternate proposals are not acceptable. The term “alternate proposal” denotes a proposal that offers multiple approaches, or a second, or multiple proposals. Offerors should submit one (1) proposal that sets forth their best approach to meet the objectives of this solicitation.

1 Offeror = Prime and all Teaming Partners.

c) The Offeror’s proposal must include all data and information requested by the ITO and must be submitted IAW these instructions. Offerors are required to meet all solicitation requirements.

The offer shall be compliant with the requirements as stated in the Performance Work Statement (PWS) and the Contract Data Requirements List (CDRL). Non-conformance with the instructions provided in the ITO may result in an unfavorable proposal evaluation. It is the Government’s intent to award without discussions, but the Government reserves the right to ask for clarifying details if necessary.

d) The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the Government's requirements but, rather, shall provide convincing rationale to address how the Offeror intends to meet these requirements. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the Offeror's proposal.

e) Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired.

f) The proposal acceptance period is specified in Section A of the model contract/solicitation. The Offeror shall make a clear statement in Section A of the proposal documentation volume that the proposal is valid for 180 days.

g) In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful proposals. The Government will destroy extra copies of such unsuccessful proposals, unless the Offeror requests otherwise within 5 days of contract award.

This effort is a 100% certified 8(a) small business set aside. The Offeror is required to certify that they currently are a certified 8(a) small business under North American Industry Classification System (NAICS) code 541513, as of the date of their proposal submittal. Please refer to the 8(a) Eligability requirements on the Small Business Administration’s website. Failure to certify status as a small business under NAICS code 541513 as of the date of proposal submittal may result in the rejection of your proposal.

h) The Offeror shall provide in its proposal a listing of the prime, each sub-contractor or joint venture teaming partner proposed to perform work for this effort, and the percentage of work to be performed by each.

i) A DD 254, DoD Contract Security Classification Specification, at the Top Secret level applies to this procurement. All Offerors are required to possess a valid final Top Secret facility Security clearance at time of contract award.

2.1. Point of Contact

a) Point of Contact: The Contracting Officer (CO), Stephen Wharton, (937)656-7443, email:

stephen.wharton@us.af.mil; and the Contract Negotiator/Buyer, Tiffani Akers, (937)656-7474, email: tiffani.akers@us.af.mil, are the sole points of contact (POCs) for this acquisition. Written requests for clarifications, questions or concerns may be sent to: Tiffani Akers, AFLCMC/PZITA, 2275 D Street, Bldg. 16, Rm. 128, Wright Patterson AFB, OH 45433-7217, or by e-mail:

tiffani.akers@us.af.mil; with a copy to Stephen Wharton, AFLCMC/PZIT, 2275 D Street, Bldg.

16, Rm. 128, Wright Patterson AFB, OH 45433-7217, or by e-mail: Stephen.Wharton@us.af.mil.It is encouraged that any such questions or requests be submitted within 10 days of the RFP release date, but no later than the date specified in the solicitation notice on Federal Business Opportunities (FedBizOpps). Answers to such questions and clarifications will be provided via posting questions and answers (Q&As) and/or RFP amendments on the FedBizOpps website at www.fbo.gov. In the event of conflict between the answer to questions and the RFP, the RFP shall take precedence.

b) All correspondence shall be sent via e-mail (ref. paragraph 2.5 below) and contain a subject line that reads (FA8604-18-R-1001), AFLCMC Unique IT Support. Note that e-mail filters at Wright Patterson are designed to filter e-mails without subject lines or with suspicious subject lines or contents (i.e., .exe or .zip files). Therefore, if this subject line is not included, the e-mail may not get through the e-mail filters. Also be advised that .zip or .exe files are not allowable attachments and may be deleted by the e-mail filters at Wright Patterson. The e-mail filter may delete any other form of attachments.

2.2 Debriefings

The CO will promptly notify Offerors of any decision to exclude them from the competitive range;

whereupon, they may request and receive a debriefing in accordance with FAR 15.505. Offerors excluded from the competitive range may request a pre-award debriefing or they may choose to wait until after the source selection decision to request a post-award debriefing. However, Offerors excluded from the competitive range are entitled to no more than one debriefing for each proposal.

The CO will notify unsuccessful Offerors in the competitive range of the source selection decision in accordance with FAR 15.506. Upon such notification, unsuccessful Offerors may request and receive a debriefing. Offerors desiring a debriefing must make their request in accordance with the requirements of FAR 15.505 or 15.506, as applicable.

2.3 Discrepancies

If an Offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the Offeror shall immediately notify the CO in writing with supporting rationale, as well as the remedies the Offeror is asking the CO to consider as related to the omission or error. The Offeror is reminded that the Government reserves the right, and it is the Government’s intent, to award this effort based on the initial proposal, as received, without discussions. This reservation includes matters of additional or substitute pages of the initial proposal.

2.4 Electronic Reference Documents

All referenced documents for this solicitation are available on the FedBizOpps website at https://www.fbo.gov/. Potential Offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

2.5 Communications

Exchanges of source selection information between Government and Offerors will be controlled by the CO.

Email may be used to transmit non-sensitive communications to Offerors only if the email includes “Source Selection Information – See FAR 2.101 & 3.104” in the subject line. Otherwise, source selection information will be transmitted via facsimile, or via USPS, FedEx, UPS, or pick-up by local representative, or the U.S. Army AMRDECK Safe Access File Exchange (SAFE). It is anticipated that the Air Force will utilized the U.S. Army AMRDEC SAFE system for transmission of source selection information between the Government and Offerors. SAFE is designed to provide an alternative, secure way to send files other than via email, and supports file sizes up to 2GB. For further information on SAFE, please visit:

https://safe.amrdec.army.mil/SAFE/Welcome.aspx.

Transmitting source selection information via the AMRDEC SAFE web application the AMRDEC package is subject to the following requirements:

Package Limitations - May contain up to 25 files so long as the total package size does not exceed

2GB.

Deletion Date – Shall be 14 days from date of submission.

Provide access to the PCO and Contract Specialists

3 PROPOSAL PREPARATIONS INSTRUCTIONS

NOTE: No classified information is required or permitted in the Offeror’s response.

3.1 Organization/Number of Copies/Page Limits

The Offeror shall prepare the proposal as set forth in the Proposal Organization Table (Table 2.2 below).

The titles and contents of the volumes shall be as defined in this table, all of which shall be within the required page limits and with the number of copies as specified in Table 2.2. The attachments identified in the table shall be separately bound in three-ring, loose-leaf binders, as necessary. The contents of each proposal volume are described in the ITO paragraph as noted in the table below:

Table 3.1 - Proposal Organization

VOLUME

ITO

Paragraph Number

VOLUME TITLE

COPIES

Paper/CD

PAGE LIMIT

I 4.1 Executive Summary Paper: Original plus 6 copies

Electronic: 2)

3 pages

II 4.2 Technical Paper: Original plus 6 copies

Electronic: 2

60 pages total

III 4.3 Past Performance Paper: Original plus 6 copies

Electronic: 2

6 pages per Past Performance reference IV 4.4 Price Paper: Original plus 1 copyElectronic: 2

No limit

V 4.5 Contract Documentation

Paper: Original plus 1 copy

Electronic: 2)

No Limit

3.2 Page Limitations

Page limitations shall be treated as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the proposal and (for paper copies) will be returned to the Offeror as soon as practicable.

When both sides of a sheet display printed material, it shall be counted as two (2) pages. Each page shall be counted except the following: cover pages, tables of contents, tabs, cross references, company credentials, and glossaries. Additionally, page limitations may be placed on responses to Evaluation Notices (ENs).

The specified page limits for EN responses will be identified in the letters forwarding the ENs to the Offerors.

3.3 Page Size and Format

a) A page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two pages. Page size shall be 8.5 x 11 inches, not including foldouts. Pages shall be single-spaced with a double space between paragraphs.

Except for the reproduced sections of the solicitation document, the font shall be Times New Roman and the text size shall be no less than 12 -point. Tracking, kerning, and leading values shall not be changed from the default values of the word processing or page layout software. Use at least 1-inch margins on the top and bottom and ¾-inch side margins. Pages shall be numbered sequentially by volume. These page format restrictions shall apply to responses to evaluation notices (ENs). NOTE: The line spacing, font size (etc.) restrictions do not apply to the pages generated by the Past Performance Information (PPI) Tool (paragraph 4.3.1) as the default page size and format from the tool shall be used.

b) Legible tables, charts, graphs, and figures shall be used wherever practical to depict organizations, systems and layout, implementation schedules, and plans. These displays shall be uncomplicated and legible and shall not exceed 11 by 17 inches in size. Foldout pages shall fold entirely within the volume and count as a single page. Foldout pages may only be used for large tables, charts, graphs, diagrams, and schematics; not for pages of text. For tables, charts, graphs, and figures, the text shall be no smaller than 8-point font. Transmittal letters will not be considered in the overall page count nor will they be evaluated. These limitations shall apply to both electronic and hard copy proposals. Note: Offeror shall NOT utilize tables, charts, graphs and figures in order to circumvent the font size of 12-point text.

3.4 Pricing Related Data

All pricing information shall be addressed in the Price and Contract Documentation volumes.

3.5 Cross-Referencing

To the greatest extent possible, each volume shall be written on a stand-alone basis so that its contents may be evaluated with a minimum of cross referencing to other volumes of the proposal. Information required for proposal evaluation which is not found in its designated volume will be assumed to have been omitted from the proposal.

Cross-referencing within a proposal volume is permitted where its use would conserve space without impairing clarity.

The Offeror shall complete the Solicitation Cross-Reference Matrix at Attachment 1 of this ITO indicating the proposal reference information as it relates to the ITO, PWS, CLIN numbers, and CDRL references found therein.

3.6 Indexing

Each volume shall contain a more detailed table of contents to delineate the subparagraphs within that volume. Tables of contents do not count against the page limitations for their respective volumes. Tab indexing shall be used to identify sections and do not count against the page limitations for their respective volumes.

3.7 Glossary of Abbreviations and Acronyms

Each volume shall contain a glossary of all abbreviations and acronyms used, and with an explanation for each. Glossaries do not count against the page limitations for their respective volumes.

3.8 Binding and Labeling

All paper copies shall be separately bound in a three-ring, loose leaf binder permitting the volume to lie flat when open. Volumes I, and II and III shall be contained in one (1) binder, Volume III shall be contained in one (1) binder, and Volumes IV and V shall be contained in one (1) binder. Staples shall not be used. A cover sheet should be bound in each book, clearly marked as to volume number, title, copy number, solicitation identification, and the Offeror's name. The same identifying data should be placed on the spine of each binder. All unclassified document binders shall have a color other than red or other applicable security designation colors. Be sure to apply all appropriate markings including those prescribed in accordance with FAR 52.215-1(e), Restriction on disclosure and use of data, and FAR 3.104-4, Disclosure, Protection, and Marking of Contractor Bid or Proposal Information and Source Selection Information.

3.9 Electronic Offers

The content and page size of electronic copies must be identical to the hard copies. In the event that there are any discrepancies between the submitted hard copies and electronic copies of a proposal, the hard copies will be used for evaluation.

The Offeror shall submit electronic versions of all volumes on Compact Disk-Read Only Memory (CD-ROM) or CD-R . Indicate on the CD-ROM/CD-R the volume number(s) and title(s). Each volume shall be in separate directories on the CD-ROM/CD-R. Use separate files to permit rapid location of all portions, including exhibits, annexes, addenda, and attachments, if any. If files are compressed, the necessary decompression application must be included. Multiple disks, if required, will each be labeled with the contents. The electronic version of Volume III (Past Performance) shall be submitted with the paper copy of Volume III (Past Performance). The file-naming convention for the proposal volumes shall follow the volume title names in table 3.1, “Proposal Organization.”

Offerors shall follow these instructions when preparing their electronic proposals:

a) Electronic storage media shall be submitted in one of the following formats:

CD-R or DVD-R.

b) Submitting documents using Microsoft Office 2010:

Word documents – Set “Save as type” to “Word Document (*.docx)” only.

Excel spreadsheets – Set “Save as type” to “Microsoft Excel Workbook (*.xlsx).”

PowerPoint presentations – Set “Save as type” to “Microsoft PowerPoint 2010 Presentation

(*.pptx).”

c) Submitting documents using Microsoft Office 2007:

Word documents – Set “Save as type” to “Word Document (*.docx)” only.

Excel spreadsheets – Set “Save as type” to “Microsoft Excel Workbook (*.xlsx).”

PowerPoint presentations – Set “Save as type” to “Microsoft PowerPoint 2007 Presentation

(*.pptx).”

d) Submitting documents using Microsoft Office 2003:

Word documents – Install the Office Compatibility Pack from www.microsoft.com and Save As "Word Document (*.docx) "

Excel spreadsheets – Install the Office Compatibility Pack from www.microsoft.com and Save As "Microsoft Excel Workbook (*.xlsx) "

PowerPoint presentations – Install the Office Compatibility Pack from www.microsoft.com and Save As "Microsoft PowerPoint 2007 Presentation (*.pptx) "

e) Submit any Microsoft Project files in Microsoft Project 2007 or greater. There are no special “save” functions required for later versions of Project.

f) Submit PDF documents using only Adobe Acrobat X (10.0) or later. Do NOT submit any documents in PDF format that are copied as “images.” When creating PDF files always create to enable textual search and copy functions.

g) Any Excel spreadsheets shall include formulas used.

3.10 Distribution

The “original” proposal shall be identified. Proposals shall be addressed to the CO and mailed or hand carried to:

AFLCMC/PZIT

ATTN: Mr. Stephen Wharton (Unique IT Support) 2275 D Street

Building 16, Room 132 Wright Patterson AFB OH 45433-7443 Telephone: (937) 656-7443 Stephen.wharton@us.af.mil Reference: FA8604-18-R-1001

4 PROPOSAL ORGANIZATION

4.1 Volume I - Executive Summary

In the executive summary volume, the Offeror shall provide the following information:

4.1.1 Narrative Summary

The narrative summary of the entire proposal should be concise, to include addressing the significant risks, and highlighting any key or unique features, excluding price. The salient features should tie in with Section M evaluation factors/subfactors. Any summary material presented here shall not be considered as meeting the requirements for any portions of other volumes of the proposal.

4.1.2 Table of Contents

Include a master table of contents of the entire proposal, which will not count against the page limits.

4.2 Volume II - Technical

4.2.1 General

The Technical Volume shall be specific and complete. Legibility, clarity and coherence are very important.

Your proposal will be evaluated against the Technical subfactors defined in Section M, Evaluation Factors for Award. Using the instructions provided below, provide as specifically as possible the actual methodology you would use for accomplishing/satisfying these subfactors. All the requirements specified in the solicitation are mandatory. By your proposal submission, you are representing that your firm will perform all the requirements specified in the solicitation. It is not necessary or desirable for you to tell us so in your proposal. Do not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

4.2.2 Format and Specific Content

In this volume, Offerors shall describe their proposed technical solution for meeting the requirements of each Technical subfactor. All specific Technical subfactors set forth in Section M and instructions set forth in Section L shall be addressed.

4.2.3 Volume Organization

The Technical Volume shall be organized according to the following outline:

(1) Table of Contents

(2) List of Table and Drawings

(3) Glossary

(4) Cross Reference Matrix

(5) Technical Approach Introduction and Conclusion

(6) Factor 1, Technical Capability o Subfactor 1: Program Management Approach o Subfactor 2: AFLCMC/PK Performance Work Statement o Subfactor 3: AFLCMC/WI Performance Work Statement o Subfactor 4: AFLCMC/WL Performance Work Statement

* For page limitations, see paragraph 3.2 of Section L, Instructions to Offerors

4.2.4 Factor 1: Technical Capability

4.2.4.1 Subfactor 1: Program Management Approach

a) The Offeror shall describe a single management approach to providing and retaining qualified personnel to accomplish the PWS requirements for the contract’s total 5-year performance period, as well as for each of the three (3) initial task order awards consistent with Section L Organization-specific to Contract FA8604-18-R-1001, Attachment 1, “AFLCMC Unique IT Support Performance Work Statement (PWS),” Contract FA8604-18- R-1002, Attachment 1, “AFLCMC/PK Unique IT Support PWS,” Contract FA8604-18-R- 1003, Attachment 1, “AFLCMC/WI Unique IT Support PWS,” and Contract FA8604-18-R- 1004, Attachment 1, “AFLCMC/WL Unique IT Support PWS” for the following:

a. Management of staff,

b. Recruiting and retaining qualified personnel

c. Maintaining service levels

d. Providing certified personnel

e. Providing appropriately cleared personnel

f. Transition plans for each of the three (3) initial Task Orders (see attachments to RFP) in relation to paragraph 5.11 of the PWS that include a detailed schedule and methodology.

4.2.4.2 Subfactor 2: AFLCMC/PK Performance Work Statement

The Offeror shall provide all of the following:

a) The Offeror’s technical approach for executing the PWS IT Support requirements for the contract’s total 5-year performance period, consistent with Contract FA8604-18-R-1002, Attachment 1, “AFLCMC/PK Unique IT Support PWS” for the following:

(1) Project Management

(2) Customer Support and Helpdesk Interaction

(3) Information Systems Security and Information Protection and Network Security

(4) Hardware Maintenance, IT Equipment Custodian (ITEC), and Software Accountability Support

(5) Government Off The Shelf (GOTS) Application and Environment Maintenance

(6) Organizational Unique Application Software and Database Support and Documentation

(7) Software Implementation Support

(8) Requirements Analysis Support

b) The Offeror’s labor mix matrix for executing the PWS IT Support requirements for the contract’s total 5-year performance period, consistent with Contract FA8604-18-R-1002, Attachment 1, “AFLCMC/PK Unique IT Support PWS.” This matrix shall not include any price data.

4.2.4.3 Subfactor 3: AFLCMC/WI Performance Work Statement

a) The Offeror’s technical approach for executing the PWS IT Support requirements for the contract’s total 5-year performance period, consistent with FA8604-18-R-1003, Attachment 1, “AFLCMC/WI Unique IT Support PWS” for the following:

(1) Project Management

(2) Customer Support and Helpdesk Interaction

(3) Information Systems Security and Information Protection and Network Security

(4) Communication Security (COMSEC) Support

(5) Multi-media (Video Teleconferencing (VTC) and Audio/Visual (AV)) Equipment Support

(6) Hardware Maintenance, IT Equipment Custodian (ITEC), and Software Accountability Support

(7) Government Off The Shelf (GOTS) Application and Environment Maintenance

(8) Telephone, Voice Mail, and Commercial Mobile Technology Management (CMT)

(9) Organizational Unique Application Software and Database Support and Documentation

(10) Software Implementation Support

(11) Foreign Military Sales (FMS), Business to Buesiness (B2B), and Unique Application Support

(12) Website Support

(13) Training Support

(14) Requirements Analysis Support total 5-year performance period, consistent with Contract FA8604-18-R-1003, Attachment 1, “AFLCMC/WI Unique IT Support PWS.” This matrix shall not include any price data.

4.2.4.4 Subfactor 4: AFLCMC/WL Performance Work Statement

a) The Offeror’s technical approach for executing the PWS IT Support requirements for the contract’s total 5-year performance period, consistent with Contract FA8604-18-R-1004, Attachment 1, “AFLCMC/WL Unique IT Support PWS” for the following:

(1) Project Management

(2) Customer Support and Helpdesk Interaction

(3) Information Systems Security and Information Protection and Network Security

(4) Communication Security (COMSEC) Support

(5) Multi-media (Video Teleconferencing (VTC) and Audio/Visual (AV)) Equipment Support

(6) Hardware Maintenance, IT Equipment Custodian (ITEC), and Software Accountability Support

(7) Telephone, Voice Mail, and Commercial Mobile Technology Management (CMT)

(8) Organizational Unique Application Software and Database Support and Documentation

(9) Software Implementation Support

(10) Foreign Military Sales (FMS), Business to Buesiness (B2B), and Unique Application Support

(11) Website Support

(12) Training Support

(13) Requirements Analysis Support total 5-year performance period, consistent with Contract FA8604-18-R-1004,, Attachment 1, “AFLCMC/WL Unique IT Support PWS.” This matrix shall not include any price data.

4.3 Volume III - Past Performance

Each Offeror shall submit a Past Performance Volume containing recent, relevant past performance information on contracts which have at least six months of performance. Past performance information shall be provided using the Past Performance Information Tool as described in Section L paragraph 4.3.1, for each referenced contract.

The Business Relationships page generated from the Past Performance Information Tool is counted within the Introductory Information in the Past Performance Volume.

4.3.1 Past Performance Information (PPI) Tool

Each Offeror shall submit a past performance volume with its proposal, containing past performance information in accordance with the format contained in Attachment 2 that contains instructions for use of the PPI Tool. This information is required of the Offeror and all proposed major subcontractors, teaming partners, and/or joint venture partners who are proposed to performtwenty (20) percent or more of the proposed effort based on the total proposed price. Offerors are cautioned that the Government will use data provided by each Offeror in this volume and data obtained from other sources in the evaluation of past performance. Hard copies of the pages generated from this tool shall be used in the hard copy of the past performance volume subject to the limitations outlined in this RFP and should be Tab 1 of the past performance volume. The electronic proposal submission of the relevant past performance contract information shall also be included on the CD in the Past Performance volume.

4.3.2 Consent/Authorization Letters

Along with the information required in this section, the Offeror shall submit a consent letter executed by each subcontractor, teaming partner, and /or joint venture partner, authorizing release of adverse past performance information to the Offeror so the Offeror can respond to such information. For each identified effort for a commercial customer, the Offeror shall also submit a client authorization letter, authorizing release to the government of requested information on the Offeror’s performance. See Section L attachment 3, “Past Performance Cover Letter and Questionnaire” for the questionnaire/assessment. See Section L attachments 4, “Past Performance Consent Letter” and Sectio L Attachment 5, “Past Performance Client Authorization Letter” for samples.

4.3.3 Recent and Relevant Contracts

Submit information in accordance with Attachment 2 Past Performance Information shall be submitted on a mininimum of three (3) contracts for the Primary Offeror. In addition, Past Performance Information shall be submitted on a minimum of one (1) contract for each Subcontractor performing 20% or more of the proposed effort. Overall, a maximum of five (5) total contracts shall be submitted. The Past Performance Information on those contracts shall be recent and relevant and what you consider best demonstrates your ability to perform the proposed effort. Recent is defined as an ongoing effort of at least six (6) months or an effort completed within three (3) years of the date of the issuance of this solicitation. Include rationale supporting your assertion of relevance. For a description of the characteristics or aspects the Government will consider in determining recency and relevance, see Section M, provision M002 - Evaluation Factors, paragraph M2.3 - Past Performance Factor.

4.3.4 Specific Content

Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort and to what aspects of the proposed effort they relate. This may include a discussion of efforts accomplished by the Offeror to resolve problems encountered on prior contracts as well as past efforts to identify and manage program risk. Merely having problems does not automatically equate to a no confidence rating, since the problems encountered may have been on a more complex program, or an Offeror may have subsequently demonstrated the ability to overcome the problems encountered. The Offeror is required to clearly demonstrate management actions employed in overcoming problems and the effects of those actions in terms of improvements achieved or problems rectified. This may allow the Offeror to be considered more favorably than without evidence of problem resolution. For example, submittal of quality performance indicators or other management indicators that clearly support that an Offeror has overcome past problems is required.

Categorize the relevant information into the specific Technical factors used to evaluate the proposal.

4.3.5 Organizational Structure Change History

Many companies have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant past efforts or between conclusion of recent past efforts and this source selection. As a result, it is sometimes difficult to determine what past performance is relevant to this acquisition. To facilitate this relevancy determination, include in this proposal volume a "roadmap" describing all such changes in the organization of your company. A pamphlet or other commercial document describing such reorganizations may suffice. As part of this explanation, show how these changes impact the relevance of any efforts you identify for past performance evaluation/ performance confidence assessment. Since the Government intends to consider past performance information provided by other sources as well as that provided by the Offeror(s), your "roadmap" should be both specifically applicable to the efforts you identify and general enough to apply to efforts on which the Government receives information from other sources.

4.3.6 Past Performance Questionnaire

The Offeror is responsible for providing the Past Performance Questionnaire (PPQ), Attachment 3, directly to the Points of Contact for each referenced past effort (contract/program) listed by the Offeror, and ensuring that they are completed. Completed PPQs shall be returned to the government POC specified below, no later than the proposal due date specified in the RFP. The Offeror is limited to one (1) PPQ for each referenced past effort.

AFLCMC/PZITA

Attn: Ms. Tiffani Akers

2275 D STREET

BUILDING 16, ROOM 128

WRIGHT PATTERSON AIR FORCE BASE, OHIO 45433-7228

E-mail: tiffani.akers@us.af.mil

*If deadline falls on weekend or Government holiday, next working day becomes the deadline.

4.4 Volume IV - Price

4.4.1 General Instructions

These instructions are to assist Offerors in submitting information to allow the Government to evaluate the reasonableness and realism of the proposed cost/price. Offerors shall provide rationale to support the methodology used to estimate the effort necessary to accomplish the requirements of the PWS. Compliance with these instructions is mandatory and failure to comply may result in rejection of your proposal. Note that unrealistically low or high proposed prices, initially or subsequently, may be grounds for eliminating a proposal from competition either on the basis that the Offeror does not understand the requirement or has made an unrealistic proposal. Offers should be sufficiently detailed to demonstrate their reasonableness.

The burden of proof for credibility of proposed costs/prices rests with the Offeror. Information shall be provided in accordance with the Government provided formatted spreadsheets specified hereunder as attachments 6, Labor Rate Matrix and Task Order Price Template.

4.4.1.1 Adequate Price Competition

The contracting officer has determined there is a high probability of adequate price competition in this acquisition. Upon examination of the initial offers, the contracting officer will review this determination and if, in the contracting officer's opinion, adequate price competition exists, no additional data will be requested. However, if at any time during this competition the contracting officer determines that adequate price competition no longer exists; Offerors may be required to submit cost data to the extent necessary for the contracting officer to determine the reasonableness of the price.

4.4.1.2 Price Reasonableness and Balance

This section is to assist you in submitting data other than certified cost or pricing data that is required to evaluate the reasonableness and balance of your proposed price. Additionally, unbalanced pricing poses an unacceptable risk to the Government and may be a reason to reject an Offeror’s proposal. Offers should be sufficiently detailed to demonstrate their reasonableness and balance.

4.4.1.3 Price Data

Data beyond that required by this instruction shall not be submitted, unless you consider it essential to document or support your price position. All data relating to the proposed price including all required supporting documentation must be included in the section of the proposal designated as the Price volume.

Under no circumstances shall this data and documentation be included elsewhere in the proposal.

4.4.1.4 Cost or Pricing Data Requirements

In accordance with FAR 15.403-1(b) and 15.403-3(a), data other than certified cost or pricing data may be required to support a determination of price reasonableness. Data should be provide in accordance with FAR 15.403-5. If, after receipt of proposals, the CO determines that there is insufficient data available to determine price reasonableness and none of the exceptions in FAR 15.403-1 apply, the Offeror shall be required to submit additional cost or pricing data.

4.4.1.5 Rounding

All dollar amounts provided in response to these instructions shall be stated in U.S. currency in current fiscal year dollars for the first year and then-year dollars for future years. All labor rates shall be rounded to the nearest penny.

4.4.2 Volume Organization

The Price volume shall consist of the following sections:

SECTION 1 - Table of Contents; summary descriptions of estimating, purchasing, and accounting systems;

changes to estimating, or accounting practices.

SECTION 2 – Complete and submit the Labor Rate Matrices (Attachment 6, Tables A & B), and Task Order Cost/Price Template (Attachment 6, Table C) including labor categories, quantities of each, and fully burdened labor rates. Also include estimating methodology and any other supporting data deemed necessary to support reasonableness.

SECTION 3 - List each exception to the ground rules and assumptions provided in the solicitation and each qualification of the Price volume, if any. Provide complete rationale for any exceptions.

4.4.3 Labor Rate Matrix (Attachment 6, Table A)

Provide fully loaded labor rates for all Government-provided labor titles to be used in the full period of performance of the AFLCMC Unique IT Support Services ID/IQ contract (Contract Years 1-5 and Extension of Services period). The fully loaded labor rates will apply to all efforts awarded under task orders and shall be the maximum rate permissible for each category for each designated period. The Offeror shall complete the Contractor Labor Rate Matrix – Attachment 6, Table A, for all 5 years and Extension of Services period and submit them in Volume IV. Labor Category Descriptions are shown in Attachment 7.

a) The Labor Rate Matrix requires the Offeror to provide rates by labor title and period. Labor rates shall be proposed for each labor title.

b) For each Government Labor Skill Code Category title, the Offeror shall provide their own internal

Alternate/Equal Labor Title (if applicable) that matches the Government provided Labor Category Description.

c) A full time equivalent (FTE) is based on 1920 hours per year.

4.4.4 Task Order Proposals (Attachment 6, Tables B-D)

Using the format provided in the Task Order Price Template, Attachment 6, Tables B-D, provide a separate Task Order Cost Proposal for tasks 0001, 0002, and 0003, respectively. A complete task order proposal shall consist of labor hours by labor title and number of hours for the initial three task order base years, as well as notional option years 1 through 4 and the Extension of Services period. Labor rates shall reflect rates proposed in Attachment 6, Table A. Any additional Offeror proposed labor categories provided in response to section 4.4.3(b) above shall be included for each task order as applicable. The Offeror shall complete the Contractor Task Order Price Template – Attachment 6, Tables B-D, for each task order for all 5 years and Extension of Services periods and submit them in Volume IV.

4.4.5 Total Evaluated Price (TEP) Calculation (Attachment 6, Table E)

The base year, option years 1-4 and Extension of Services period total prices will be automatically populated via Offeror’s completed Tables B-D and used for calculating the Offeror’s Total Evaluated Price.

The Offeror shall submit the Total Evaluated Price Calculation – Attachment 6, Table E in Volume IV.

4.4.6 Audit Information

If the Defense Contract Auditing Agency (DCAA) has performed an audit of your rates, submit the name, address, and telephone number of the DCAA office, and the date of the audit. Include in Volume IV.

4.4.6.1 Travel Costs

A Government provided estimate of Travel Costs will be used based on historical expenditure levels and budgetary forecasts. The dollar amount for Travel Costs will be cost-reimbursable. Since Travel Costs are cost-reimbursable, profit will not be allowed. The Travel Costs are estimated not to exceed $25,000.00 per year on any individual task order. The estimated Travel Costs have been inserted into the amount columns in Part I, The Schedule, Section B, of the Request for Proposal.

4.4.6.2 Other Direct Costs

A Government provided estimate of Other Direct Costs will be used based on historical expenditure levels and budgetary forecasts. The dollar amount for Other Direct Costs will be cost-reimbursable. Since Other Direct Costs are cost-reimbursable, profit will not be allowed. The Other Direct Costs are estimated not to exceed $25,000.00 per year on any individual task order. The estimated Other Direct Costs have been inserted into the amount columns in Part I, The Schedule, Section B, of the Request for Proposal.

4.4.6.3 Professional Employee Compensation Package

Offerors shall submit a total compensation plan In accordance with FAR 52.222-46, Evaluation of Compensation for Professional Employees. The total compensation plan shall set forth proposed salaries and fringe benefits for professional employees along with supporting data, such as recognized national and regional compensation surveys and studies of professional, public and private organizations, used in establishing the total compensation structure. The employee compensation plan shall clearly show how the Offeror will be able to provide uninterrupted high-quality work and will show ability of the proposed compensation structure to obtain and keep suitably qualified personnel to meet mission objectives.

The Offeror shall map their proposed labor categories to the labor categories specified in the Labor Category Matrix Attachement 6 and provide supporting data displaying the mapping of the labor categories.

4.4.6.4 Estimated Start Date

For pricing purposes, the contract start date is September 2018.

4.5 Volume V - Contract Documentation

4.5.1 Model Contract/Representations and Certifications

The purpose of this volume is to provide information to the Government for preparing the contract document and supporting file. The Offeror's proposal shall include a signed copy of the model contract to include Sections A through K.

4.5.2 Section A - Solicitation/Contract Form

The Offeror shall complete blocks 12, 15A, 15B, 16 and shall provide signature and date for blocks 17 and 18, respectively, of the Standard Form (SF) 33. Signature by the Offeror on the SF 33 constitutes an offer, which the Government may accept. The "original" copy should be clearly marked under separate cover and should be provided without any punched holes.

4.5.3 Section B - Supplies or Services and Prices

The Offeror shall provide pricing information in Section B of the RFP’s model orders entitled FA8604-18- R-1002 for AFLCMC/PK, FA8604-18-R-1003 for AFLCMC/WI, and FA8604-18-R-1004 for AFLCMC/WL to include all pricing for base year and option year periods via each Contract Line Item Number (CLIN) for each of the three (3) initial task orders.

4.5.4 Exceptions to Solicitation Requirements

Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors.

Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. Provide rationale in support of the exception and fully explain its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation.

This information shall be provided in the format and content of Table 4.5.4.

Table 4.5.4 - Solicitation Exceptions

SOLICITATION

Document

Page/ Paragraph

Requirement/ Portion

Rationale

SOO, SOW, SPEC,

Model Contract, ITO, etc.

Applicable Page and Paragraph Numbers

Identify the requirement or portion to which exception is taken

Describe why the requirement can/will not be met

4.5.5 Other Information Required

4.5.5.1 Authorized Offeror Personnel

Provide the name, title, email address, and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually.

Also identify those individuals authorized to negotiate with the Government.

4.5.5.2 Government Offices

Provide the mailing address, email address, telephone and fax numbers, and facility codes for cognizant Contract Administration Office and DCAA, and the Government Paying Office. Also, provide the name, email address, telephone and fax number for the Administrative Contracting Officer (ACO).

4.5.5.3 Company/Division Address, Identifying Codes, and Applicable Designations

Provide company/division's street address, county and facility code; CAGE code; DUNS code; TIN; size of business (large or small); and labor surplus area designation. This same information must be provided if the work for this contract will be performed at any other location(s). List all locations where work is to be performed and indicate whether such facility is a division, affiliate, or subcontractor, and the percentage of work to be performed at each location.

4.5.5.4 Top Secret Facility Clearance

Offerors need to provide documentation that the Offeror currently holds a valid final Top Secret Facility Security Clearance (FCL) at time of proposal submittal. This documentation shall be included as an attachment to Volume V.

4.5.5.5 Joint Ventures

Also, within this volume, Offerors shall identify if they are submitting a proposal as a joint venture. The joint venture partners shall be identified. Offerors shall include a copy of the joint venture partnership agreement as an attachment to Volume V.

5 List of Attachments

Section L attachments listed below are provided as separate files.

Attachment 1: Cross Reference Matrix Attachment 2: Past Performance Information Tool Instructions Attachment 3: Past Performance Cover Letter and Questionnaire Attachment 4: Past Performance Consent Letter Attachment 5: Past Performance Client Authorization Letter Attachment 6: Labor Rate Matrix and Task Order Price Templates (Tables A, B, and C) Attachment 7: Labor Category Descriptions

SECTION L

ATTACHMENTS

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