R1001_Atch_11_-_Sect_L_Atch_7_-_Labor_Category_Descriptions.pdf

FA8604-18-R-1001 Attachment 11 Section L Attachment 7 – Labor Category Descriptions

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LABOR CATEGORY DESCRIPTIONS

14 NOVEMBER 2017

Program Manager (DoD 8570 IAM II or IAT II)

Organizes, directs, and manages the task requirements. Develops schedules, coordinates resources and serves as technical lead. Meets with Government personnel and contractor personnel to formulate and review task order plans and deliverable items. Ensures conformance with task order schedules and costs. Must have demonstrated capability for oral and written communications with all levels of management. Must have a thorough knowledge of the capabilities of applicable computer and communications configurations. Requires a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is desired but will accept an A.S. Computer Science degree with 10 years of experience.

Five (5) years of specific experience in managing the overall operating functions of a modern medium or large-scale computer environments including responsibility for such activities as computer network operations, hardware and software maintenance, customer support, and production control will be evaluated for acceptability as specialized experience. Must have demonstrated management expertise through the effective use of project management scheduling tools. Must have proven expertise in the management and control of funds and resources and demonstrated capability in managing multi-task task orders of this type and complexity will be considered as acceptable specialized experience.

Systems Engineer I (DoD 8570 IAT II)

Installs, troubleshoots, and maintains products/equipment. Trains customers, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Develops or makes enhancements to existing systems to improve business methods consistent with organization-wide initiatives. Includes architectural planning, participates in new technology analysis, tradeoff studies, test planning and design analysis. Analyzes and develops technical documentation detailing the integration and system performance. Requires a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree or a H.S. Diploma with a minimum of ten (10) years of computer experience.

Systems Engineer II (DoD 8570 IAT II)

Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Develops or makes enhancements to existing systems to improve business methods consistent with organization-wide initiatives. Includes architectural planning, participates in new technology analysis, tradeoff studies, test planning and design analysis. Analyzes and develops technical documentation detailing the integration and system performance. Installs, troubleshoots, and

. Page 2 maintains products/equipment. Trains customers; identifies, analyzes, and repairs product failures; and orders and replaces parts as needed. Must demonstrate the ability to work independently or under general direction. Requires a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S.

Computer Science degree or a H.S. Diploma with a minimum of eleven (11) years of computer experience.

Eight (8) years of experience in the design and development of communications-computer systems applications. Six (6) years of experience in assessing the design impact of system software and hardware issues will be evaluated for acceptability as specialized experience. This person may serve as a task leader on one or more task orders. Task leaders must have supervisory or project leader experience that demonstrates and individual’s ability to accomplish projects/tasks through others.

Systems Engineer III (DoD 8570 IAT II)

Installs, troubleshoots, and maintains products/equipment. Trains customers, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Develops or makes enhancements to existing systems to improve business methods consistent with organization-wide initiatives. Includes architectural planning, participates in new technology analysis, tradeoff studies, test planning and design analysis. Analyzes and develops technical documentation detailing the integration and system performance. Proven managerial and supervisory skills. Demonstrated exceptional written and oral communications skills. Must demonstrate the ability to work independently or under general direction.

Requires a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree with a minimum of twelve

(12) years of computer experience.

Ten (10) years of experience in the design and development of communications-computer systems applications. Seven (7) years of experience in assessing the design impact of system software and hardware issues will be evaluated for acceptability as specialized experience. This person may serve as a task leader on one or more task orders. Task leaders must have supervisory or project leader experience that demonstrates and individual’s ability to accomplish projects/tasks through others.

Systems Analyst I (DoD 8570 IAT II)

Provides direct management support to IT projects utilizing various job category and skills requirements, to include installation, configuration and troubleshooting of networks, systems, applications, databases, and related computer software and equipment. Participates in the testing of analytical methods, revising, and refining the documents used throughout the program.

Participates in the review of existing processing systems in order to suggest refinements, reduce operating time and improve present techniques.

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Requires a bachelor’s Degree in related discipline is highly desired but will accept an A.S.

Computer Science degree with a minimum of eight (8) years of computer experience.

Systems Analyst II (DoD 8570 IAT II)

Oversees large IT projects utilizing various job category and skills requirements, to include installation, configuration and troubleshooting of networks, systems, applications, databases, and related computer software and equipment. Duties require a broad knowledge of data sources, data flow, system interactions, advanced computer equipment and software applications, and advanced systems design techniques to develop solutions to unyielding complex problems and to advise policy making officials on systems design and ADP forecasts.

Requires a bachelor’s Degree in a related discipline is highly desired but will accept an A.S.

Computer Science degree with a minimum of ten (10) years of computer experience.

Five (5) years of direct experience in the last seven years will be evaluated for acceptability as specialized experience.

Database Specialist I (DoD 8570 IAT II)

Under general supervision, designs, implements and maintains moderately complex databases.

Maintains database dictionaries and integration of systems through database design. Competent to work on most phases of database administration but may require some instruction or guidance in other phases. Develops block diagrams and logic flow charts. Performs database administration (DBA) services including installation, configuration, administration, performance monitoring, tuning, backup, and disaster recovery strategies for operational and developmental databases.

Requires a Bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree or a H.S. Diploma with a minimum of six (6) years of computer experience. Two years of appropriate experience is required

Database Specialist II (DoD 8570 IAT II)

Provides technical expertise in the use of Database Management Systems (DBMS). Defines file organization, indexing methods, and security procedures for specific user applications. Performs software engineering and systems analysis to support design, development, test, configuration, and integration of new or modified large-scale capabilities, including data warehouse technologies, business data model, Executive Information Management, and Decision Support System. Analyzes user interfaces, maintain hardware and software performance tuning, analyzes workload and computer usage, maintains interfaces with outside systems, and analyzes proposed system modifications, upgrades and new commercial-off-the shelf (COTS) products. Prepares required documentation, including both program-level and user-level documentation. Performs database administration (DBA) services including installation, configuration, administration, performance monitoring, tuning, backup, and disaster recovery strategies for operational and developmental databases. Provides database design, client/server integration, database

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Requires a Bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree or a H.S. Diploma with a minimum of ten (10) years of computer experience. Three (3) years of appropriate experience is required but six (6) years of appropriate experience is highly desired.

Programmer Analyst (DoD 8570 IAT II)

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of details results. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents, those programs. Competent to work at the highest technical level of all phases of applications systems analysis and programming activities. May be responsible for completion of a phase of a project.

Requires a Bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree or a H.S. Diploma with a minimum of ten (10) years of computer experience. Six (6) years of appropriate experience is required.

Security Specialist (DoD 8570 IAT II)

Analyzes communication and data processing system capabilities required under various environments. Able to perform analysis and assessments in system/network performance, locate and correct operational problems, designs, recommend, and implement modifications to systems/networks. Reviews computer systems communications and response needs and recommends optimum method of satisfying system requirements within resource and funding constraints. Provides Information Systems Security support for secure equipment control and COMSEC management oversight. Ensures compliance with appropriate DoD, AF, and local policy guidance and directives.

Requires a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree with a minimum of ten (10) years of computer experience.

Six (6) years of experience in the design and development of communications-computer systems applications. Three (3) years of experience in assessing the design impact of system software and hardware issues will be evaluated for acceptability as specialized experience. This person may serve as a task leader on one or more task orders. Task leaders must have supervisory or project leader experience that demonstrates and individual’s ability to accomplish projects/tasks through others.

Training Specialist (DoD 8570 IAT II)

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Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Develops all instructor materials by interfacing with subject matter experts (course outline, background material, training aids, tests, etc.). Develops all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms).

Trains personnel by conducting formal classroom courses, workshops, seminars, on-the-job training and/or computer based/computer aided training. Uses a variety of training evaluation methods to determine training effectiveness.

Requires a bachelor’s degree from an accredited college or university is highly desired but will accept six (6) years of directly related experience. Three (3) years of appropriate experience is required.

Web Software Developer (DoD 8570 IAT II)

Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, CGI, and JavaScript) for a component of the website. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation. Integrates web applications with backend databases. Deploys large web-based transaction systems using applications servers. Researches, tests, builds, and coordinates the integration of new products per production and client requirements. Requires strong navigation and site-design instincts.

Requires a Bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree with a minimum of ten (10) years of computer experience. Four (4) years of appropriate experience is required.

VTC Analyst I (DoD 8570 IAT II)

Monitors, schedules, operates, and maintains the customer’s video teleconferencing (VTC) systems and network and coordinates connection with numerous sites; proficient in operation of various audiovisual components. May coordinate installation or install video equipment.

Troubleshoots VTC networks. May train others to use equipment. Provides training on VTC systems. Explains and demonstrates installation VTC equipment to operators, using hand-tools and following vendor manuals. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of VTC and network-related tasks. Must become certified by GVS as a VTC facilitator, Level I.

Requires a high school diploma or GED with vocational training desirable. Two (2) years of experience in operating, scheduling and maintaining conference and videoconference facilities.

Must be experienced in PowerPoint briefings. Must have experience in performing user level preventative maintenance on equipment and coordinating with equipment vendors as necessary.

VTC Analyst II (DoD 8570 IAT II)

Monitors, schedules, operates, and maintains the customer’s video teleconferencing (VTC) systems and network and coordinates connection with numerous sites; proficient in operation of various audiovisual components. May coordinate installation or install video equipment.

Troubleshoots VTC networks. May train others to use equipment. Provides training on VTC

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Requires an Associate’s Degree in a relevant discipline is highly desired but will accept two (2) years of experience with a vocational certificate. Four (4) years of experience in operating, scheduling and maintaining conference and videoconference facilities. Must be experienced in PowerPoint briefings. Must have experience in performing user level preventative maintenance on equipment and coordinating with equipment vendors as necessary.

Senior Technician (DoD 8570 IAT II)

Provides second-tier support to end users for either PCs or hardware. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify problems. Recommends systems modifications to reduce user problems. Has knowledge of multiple aspects of system and network architectures, operating environments, and technologies such as network integration, network interoperability, network implementation, network protocols and telecommunications.

Requires an Associate’s Degree from an accredited college/university. DoD 8570 IAT Level II certification. Four (4) years of progressive Information Technology (IT) experience including at least two (2) years in technically related areas.

Lead Information Security Officer (DoD 8570 IAT II) (DoD 8570 IAM II Cert CISSP)

Responsible for determining enterprise information security standards. Develops and implements information security standards and procedures. Ensures that all information systems are functional and secure. Familiar with a variety of the field's concepts, practices, and procedures.

Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

Requires a Bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline is highly desired but will accept an A.S. Computer Science degree with a minimum of ten (10) years of computer experience.

Twelve (12) years of progressive Information Technology (IT) experience including at least two

(2) years in technically related areas will be evaluated for acceptability as specialized experience.