22_Dec_-_Government_Response.docx
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- N-ITSS RFP
- Solicitation number
- FA8604-16-R-7000
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22 Dec - Government Responses
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Government response to questions as of 22 December 2015, 1400.
| RFP Reference |
| Question |
| 1. |
| L.4.2.5.3 |
| Will the Government please confirm contractor must possess a TS facility clearance? |
IAW with Section M, section 2.2, subfactor 1, This measure of merit is also met when the Offeror possesses an active Top Secret (TS/SCI) Facility Clearance.
| 2. |
| L.4.2.6.i |
| For Data Center Support, the Government references PWS Section 3.10 in Task Order 2, however, this section is not included in Task Order 2. Will the Government please clarify? |
Should be 3.9. Updated Section L 4.2.6.i.
| 3. |
| L.3.1/L.4.3 |
| The Government references page limit instructions for the Past Performance Volume are listed in Section 4.3. There does not appear to be page instructions in Section 4.3 or its subsections 4.3.1-4.3.5. Will the Government please clarify the page limitations for the Past Performance Volume? |
Updated page limit in Section L 3.1.
| 4. |
| L.3.1/L.4.3 |
| Will the Government please clarify the page limitations for EACH past performance reference i/a/w Section 4.3.3 and 4.3.4 of the RFP? |
Updated page limit in Section L 3.1.
| 5. |
| L.4.3.1 / L-Attachment 2 |
| PPI tool (.accdb file) required to submit past performance information is not available on Fedbizopps as stated in Section L Attachment 2. Where should we go online, or who should we contact to receive a copy of the tool? |
Added PPI Tool to the All Files section of the solicitation.
| 6. |
| L.4.3.2 / L – Attachment 3 |
| Are Questionnaires required to be return to the CO prior to the proposal due date? Or are Questionnaires requirements to be sent by Offerors by the proposal due date? |
Updated Attachment 4 and Section L 4.3.4 to reflect when questionnaires are due and instructions.
| 7. |
| L.4.2.6 |
| It does not appears that TO 1 PWS 3.3 is listed in Operations and Maintenance anywhere in a)-j). Will the Government please clarify? |
Responses to a)-j) is sufficient to identify technical capability of TO 1 PWS 3.3.
| 8. |
| L.4.2.6 |
| It does not appears that TO 2 PWS 3.3 is listed in Operations and Maintenance anywhere in a)-j). Will the Government please clarify? |
Responses to a)-j) is sufficient to identify technical capability of TO 2 PWS 3.3.
| 9. |
| L.3.3 |
| Are tables required to be 1.5 line spacing? |
No, tables are not required to have 1.5 line spacing.
| 10. |
| Task Order 1 PWS Section 5.8.1 |
| Section 5.8.1 of Task Order 1 states that there should be contractor SME’s for the following groups which includes Hardware Technician (section 3.3). However, section 11 of Task Order 1 and Transition Price TO 1 tab of the Price Workbook does not list a Hardware Technician SME. Will the government please confirm whether or not a Hardware Technician SME is required for Task Order 1? |
Section 5.8.1 states that there shall be a SME for each group of functional areas. 1 SME for Infrastructure/Network/Hardware and 1 SME for System Administration/Storage.
| 11. |
| PWS Section 5.8 |
| Section 5.8 of the IDIQ and each Task Order PWS states that a Program Manager shall be the representative responsible for all work awarded under the IDIQ contract. The Price Workbook tabs for Task Orders 1-3 have rows for a Program Manager as well as Task Order Manager. Will the government please confirm whether it is one full time Program Manager for all the tasks under the IDIQ or one full time Program Manager for each of the 3 Task Orders? |
Per Section 5.8, one Program Manager for all tasks under the IDIQ and a Task Order Manager for each Task Order under the IDIQ.
| 12. |
| Task Order PWS Section 3 |
| Section 3 of each Task Order PWS states qualifications and descriptions for each work scope area. Are there specific qualifications and descriptions for SME’s or are they subject to the same as non SME personnel? |
There are no specific qualifications or descriptions for the SME’s.
| 13. |
| L 4.4.3 |
| Is the Offeror required to have an approved Estimating system? |
No, not required to have an approved Estimating system.
| 14. |
| L 4.4.4 |
| Is the Offeror required to have an approved Purchasing system? |
No, not required to have an approved Purchasing system.
| 15. |
| L 4.2.5.3 |
| Section 4.2.5.3 of section L states that the “Prime Offeror” must describe the procedures for safeguarding classified materials. Will the government please confirm whether the Prime Offeror is required to have Top Secret safeguarding capabilities as well as a Top Secret facility clearance? Does the Prime Offeror include Team Members or does this requirement pertain to the Prime Contractor only? |
Prime Offeror is required to have a TS facility clearance. No safeguarding is required.
The subcontractor must be sponsored for a facility clearance by a prime contractor that possesses a facility clearance.
Updated Section L 4.2.5.3 and Section M 2.2 Subfactor 1 to reflect accurate requirement.
| 16. |
| L 4.3.3 |
| Will the government please confirm that an IDIQ contract with task orders issued thereunder count as 1 contract in regard to Past Performance section 4.3.3 of section L? |
Yes, an IDIQ contract with multiple task orders will count as one contract.
| 17. |
| L 4.2.6 h |
| Security Engineer Support section 4.2.6 h of section L references PWS section 3.9 for Task Order 2. Will the government please confirm that it should be PWS section 3.8 since 3.9 is Data Center Support Engineer? |
Yes, should be 3.8. Updated Section L 4.2.6 h.
| 18. |
| L 4.2.5.2 b |
| Are resumes for the PM and SMEs excluded from the Technical Volume page count? |
Yes, resumes are excluded from the Technical Volume page count.
| 19. |
| L 4.2.5.2 b |
| The Government requires resumes for all key personnel listed in Section 11 of all 3 TO PWS’s, however there are no key personnel listed in Section 11 of TO 2 and TO3. Will the Government please clarify which positions in TO 2 and TO 3 are deemed key and require resumes? |
Resumes shall be provided for all personnel in TOs 2 and 3.
| 20. |
| L 4.2.5.2 b |
| Staffing Plan is to include Resumes for Key Personnel including the PM and SME Leads identified in Section 11 of all 3 task orders. We have only been able to locate the Key Personnel identified in Task Order #1. Are we to assume that the Key Personnel will be the same for Task Order #2 and #3? If the Key Personnel for each task order are identical, do we submit multiple resumes for each position i.e. PM, Storage Operations SME, Infrastructure Engineering Lead, Exchange SME, CRP Operations SME, VTC Operations SME for each task order? |
Resumes shall be provided for all personnel in TOs 2 and 3. Personnel shall be different between Task Orders.
| 21. |
| L 4.2.5.2 b |
| Staffing Plan is to include CMEs per functional area of each PWS. Since this is an IDIQ contract, we are assuming we are to provide the CME’s for the Task Orders only. Is this a correct assumption? Will the Government provide a historical workload for each PWS so we can evaluate and submit a realistic staffing plan? |
Yes, provide CME’s for Task Orders 1-3 only.
The Contractor should base their staffing proposal on the PWS requirements. Offerors are advised to conduct their own analysis of these requirements and propose amounts based on their own independent assessments.
| 22. |
| L4.2.5.3 |
| Security asks Offerors to identify whether they possess a Top Secret/SCI Facility Clearance. To prove this requirement will we be allowed to submit a copy of the ISFD print out that shows our facility clearance as an attachment to the Technical proposal? |
ISFD print out as an attachment to the Technical Proposal is acceptable.
| 23. |
| PWS |
| The Government has provided estimated workloads for the Communication Focal Point Support (24/7 Ops) for help desk tickets and historical hours required to support NASIC and AF JWICS customers during core and non-core hours. We have been unable to locate historical workloads/hours for all other task areas for Task Order #2 and Task Order #3. Can the Government provide historical workloads/hours for all functional areas in all task orders? |
The Contractor should base their staffing proposal on the PWS requirements. Offerors are advised to conduct their own analysis of these requirements and propose amounts based on their own independent assessments.
24.
Functional areas such as CFP, System Administration, Infrastructure Support, and Storage Operations have different levels of experience for personnel. What skill level does the Government consider a Subject Matter Expert (SME)?
There are no specific qualifications or descriptions for the SME’s.
25.
Are Key Personnel Resumes representative and can we submit resumes without personal information?
Yes, they can be submitted without personal information.
26.
Are we required to submit a transition plan that delineates tasks for each task order?
Yes.
| 27. |
| L 4.2.6 |
| Subfactor 2 Operations and Maintenance states the Offeror’s proposal must provide detailed information describing working knowledge and experience in CFP/Helpdesk, Infrastructure Engineering, Network Administration, System Administration, Enterprise Storage and Backup Services, VTC, Multimedia, Security Engineer Support, Data Center Support, and Physical Access Control/Intrusion Detection. Do we also provide an explanation for the tools, techniques, methods and procedures to provide these services or does our response only include examples of experience/metrics? |
The Offeror’s proposal must provide detailed information describing working knowledge and experience with a-j. Working knowledge and experience can include the tools, techniques, methods and procedures.
28.
Are Key Personnel Resumes excluded from the Technical Volume Page count? Are we allowed to submit the resumes as an appendix to our Technical Volume?
Yes, resumes are excluded from the Technical Volume page count. Yes, they can be submitted as an appendix to the Technical Volume.
29.
Can the Government provide a full listing of GFE/GFI hardware and software used to support NASIC?
No GFE per PWS 5.3. Software/applications listed within each labor category of PWS section 3.
| 30. |
| TO 2 PWS 3.2 |
| Does the government expect the GSP Helpdesk to be manned 24/7? |
No, 24/7 for GSP Helpdesk is not required.
| 31. |
| TO 2 PWS 3.9 |
| Can the government please clarify which qualifications are needed to meet the scope/description requirements for Task Order 2 PWS 3.9 Data Center Support Engineer? |
Updated TO 2 PWS Section 3.9.
32.
Each Task Order PWS references a handful of workload indicators, but it also states in the IDIQ PWS, along with the Task Order PWS’s, that the contractor workforce augments the Government workforce. For FTE and staffing development, are we to assume that the workload indicators provided throughout the RFP are those that are solely responsible by the Offeror? If not, would the Government please provide the labor category and FTE count required for pricing purposes so that the incumbent contractor is not placed in a more favorable advantage and limit competition?
All workload indicators provided are solely responsible by the Offeror except for:
Task Order 1 Sections 3.6 and 3.7, which are:
Offeror solely responsible for 50% of the facilitation (30-40 VTC sessions per week) and 100% of maintenance.
33.
As a contracting shop, we know that you can appreciate the level of effort for a Questionnaire to be completed. In situations in which our Government customer (both technical and contracting) make the effort to complete annual CPARs for record of performance, and have made the conscious decision to not complete questionnaires for any contractor, how should this be handled within the proposal in order to ensure that the evaluation process reviews CPARs and are not adversely affected with a lack of a questionnaire?
Per Section M Section 2.3.2 “In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the Offeror’s Past Performance proposal volume and information obtained from other sources available to the Government, to include, but not limited to, the Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; interviews with Program Managers, Contracting Officers and Fee Determining Officials; the Defense Contract Management Agency (DCMA), and commercial sources”.
34.
Section L, Attachment 9, Past Performance Teaming Matrix does not appear to be crossed referenced in Section J – List of Attachments Attachment 9 will not be part of Section J.
35.
Section L, Attachment 8, Total Evaluated Price, indicates that the Base Period for Task Order 1 is for 11 months only. Is this correct? If this is correct, does the Government anticipate Task Order 1 to start one month later over Task Order 2 and 3? If this is correct, are we to assume that the Transition will start 30 days later than Task Order 2 and 3?
Transition Price (TO 1) is for the first month for TO 1 as that will be the first transition month. The next 11 months will be full staff. Task Orders 1, 2 and 3 will all start at the same time (Task Orders 2 and 3 are full staff for all 12 months).
36.
Section 11, Transition, Task Orders 1, 2 and 3; Section 11 Transition in Task Order 1 provides information regarding key personnel requirements, but Section 11 Transition for Task Orders 2 and 3 do not, please clarify?
All personnel in task orders 2 and 3 shall be considered key personnel for transition.
37.
In Section L, 4.2.5.1 b), is the Attachment 7 Skills-To-Technology matrix to be completed against the IDIQ PWS only?
Attachment 7 (Skills-to-technology matrix) shall be completed for all PWS requirements.
38.
For Offeror proposal purposes, it appears that Section B, Supplies or Services and Price/Costs, does not need to be completed for the Price Volume? If this is not correct, could you please clarify how to complete CLIN 0100 since there are three Task Orders, with Task Order 1 having a different quantity of months?
Please review all documents and propose to the CLIN structure provided. All task orders have the same quantity of months (12).
| 39. |
| Task Order 1 PWS, 3.6 VTC Operations and 3.7 Multimedia Hardware Technician |
| In Task Order 1 PWS, 3.6 VTC Operations and 3.7 Multimedia Hardware Technician, several of the bullets in 3.6.1 & 3.7.1 provide data points as “Enterprise”. Is it to be assumed that the contractor is solely responsible for all 7 VTC facilities, 97 Tandberg desktop VTC’s and the Crestron, Tandberg, and Cisco equipment? |
Offeror solely responsible for 50% of the facilitation and 100% of maintenance
| 40. |
| Task Order 1 PWS |
| In Task Order 1 PWS, is the contractor responsible for scheduling 100% of the VTC sessions? |
No, responsible for 50% of the VTC sessions
| 41. |
| Task Order 1 PWS |
| For Task Order 1 PWS, how many VTC sessions are handled weekly by the contractor? |
30-40 VTC sessions per week
| 42. |
| Task Order 2 PWS, Section 3.1.1 (GSP Helpdesk Support) |
| In Task Order 2 PWS, Section 3.1.1 (GSP Helpdesk Support), it indicates the “Contractor shall diagnose and resolve technical and end-user problems in a customer service oriented, team environment (estimated work load…..)” It is unclear on what is meant by “team environment” in light of the clear statements that the contractor support “augments” the Government workforce. Is the estimated workload in this bullet entirely performed by the contractor, or are these contractor/government workloads? If combined as “team environment” would imply, please clarify? |
The estimated workload is performed entirely by the contractor.
| 43. |
| Section L, Pg 3, Table 2.2 |
| Section L, Pg 3, Table 2.2. Past Performance page Limit. The Table says to see 4.3. However this no reference to the page limit in 4.3. |
Page limit has been updated in Section L, Table 2.2.
| 44. |
| Section L, Pg 3, Table 2.2 |
| Table 2.2 states there should be two CD’s for each volume. Sec 3.10, Line 5. “Each Volume shall be in a different directory on a CD/DVD.” This implies all volumes can be on the same CD. Please clarify. |
Yes, all volumes can be on the same CD/DVD.
45.
Is there a specific deadline for submission of questions?
No deadline for questions.
46.
It is our understanding that Section 1651 of the National Defense Authorization Act (NDAA) of 2013 repealed the regulations which require a small business company, under a total small business set aside acquisition, to perform at least 50% of the contract cost of labor with their own personnel. Please confirm this understanding.
Pursuant to 52.219-14 Limitations on Subcontracting, at least 50% of the labor cost must be incurred by the Prime.
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