Performance_Work_Statement.pdf

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Deployments/Distribution and Vehicle Management (DDVM) Federal contract opportunity
Solicitation number
FA8601-19-R-0006
Issued by
Department of the Air Force Materiel Command Lifecycle Management Center Wright Patterson Air Force Base

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Attachment 1: Performance Work Statement

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PERFORMANCE WORK STATEMENT

FOR

DEPLOYMENTS/DISTRIBUTION AND

VEHICLE MANAGEMENT

WRIGHT-PATTERSON AFB, OHIO

23 October 2018

PERFORMANCE WORK STATEMENT (PWS)

DEPLOYMENTS/DISTRIBUTION AND VEHICLE MANAGEMENT

This page intentionally left blank

TABLE OF CONTENTS

PAGE

SECTON 1 - DESCRIPTION OF SERVICES – GENERAL INFORMATION 7

1.1. SCOPE OF WORK 7

1.2. HOURS OF OPERATION 7

1.2.1. Normal Working Hours 7

1.2.2. Continuation of Contractor Essential Services 7

1.2.2.1. Continuation of Contractor Services During Base Exercises, Local 7

Emergencies or Contingencies, and Implementation of Local Contingency Plans

1.2.2.2. Deployment, Disaster Preparedness, Exercises, Support Plans and 8 Other Contingencies.

1.2.2.3. Expanded Hours 8

1.2.3. Recognized Holidays 8

1.3. CONTRACTOR PERSONNEL 8

1.3.1. Primary and Alternate Representatives 8

1.3.2. Contractor Employees 8

1.3.3. Security Requirements 10

1.3.4. Employee Training 11

1.3.5. Key Personnel Qualification Requirements 12

1.4. QUALITY MANAGEMENT SYSTEM 13

1.4.1. Quality Management System 13

1.4.1.1. Quality Control Plan 13

1.4.1.2. Inspection System 13

1.4.1.3. Deficiency Prevention 13

1.4.1.4. Inspection Files 13

1.4.1.5. Key Control Procedures 14

1.4.1.6. Lock/Cipher Combinations 14

1.4.1.7. Self-Inspection Program 14

1.5. QUALITY ASSURANCE 14

1.5.1. Performance Evaluation Meetings 15

1.5.2. Contracting Officer Representative (COR) 15

1.6. PHYSICAL SECURITY 15

1.7. RECORDS 15

1.8. ENVIRONMENTAL CONTROLS 16

1.8.1. Compliance with Laws and Regulations 16

1.8.2. Notification of Environmental Spills 16

1.8.3. Spill Detection Reporting 16

1.8.4. Spill Kits 16

1.8.5. Material Storage and Use 16

1.8.6. Environmental, Safety, and Occupational Health Compliance 17

Assessment and Management Program (ESOHCAMP)

1.8.7. Hazardous, Toxic, or Special Waste Disposal 17

1.8.8. Solid Waste Disposal and Recycling 18

1.8.9. Wastewater/Storm Water 18

1.8.10. Air Quality 18

1.8.11. Natural Resources Program 18

1.8.12. Underground/Aboveground Storage Tanks 18

1.8.13. Green Procurement 19

1.9. INDUSTRIAL SAFETY AND HEALTH REQUIREMENTS 19

1.9.1. Voluntary Protection Program (VPP) 19

1.9.2. Safety and Health Plan 20

1.9.3. Contractor’s Employees 20

1.9.4. Inspections 21

1.9.5. Mishap Notification 21

1.10. GOVERNMENT PERFORMANCE OF SERVICE DURING LABOR STRIKES 21

1.11. SHOP EQUIPMENT 21

1.11.1. Maintenance and Repair 21

1.11.2. Annual Inventory 22

1.12. VEHICLES 22

1.12.1. Contractor Provided Vehicles 22

1.12.2. Government Furnished Vehicles 22

1.12.3. Vehicle Control Responsibilities 22

1.13. ADMINISTRATION 23

1.13.1. Office Records Point of Contact (POC) 23

1.13.2. Correspondence 23

1.13.3. Facility Manager 23

1.13.4. Automated Data Processing Equipment (ADPE) Custodian 23

1.13.5. Reports 23

1.13.6. Contract Performance Assessment Reporting System (CPARS) 24

1.13.7. Combating Trafficking in Persons 24

1.13.8. Level I Antiterrorism Awareness 24

1.13.9. Command Interest Items (CII) and Special Interest Items (SII) 25

1.13.10. Scheduled and Unscheduled Meetings 25

1.13.11. Suggestions 25

1.13.12. General Contract Information 25

1.14. COMPUTER AND NETWORK ACCESS REQUIREMENTS FOR USERS 25

AND EQUIPMENT

1.14.1. Network Access Requirements 25

1.15. DATABASES 25

1.16. PUBLICATIONS APPLICABLE TO THIS CONTRACT 26

1.17. HOUSEKEEPING 27

1.18. RESERVE TRAINING 27

1.19. TRANSITION PERIOD 28

1.20. PHASE OUT 29

SECTION 2 – DISTRIBUTION

2.1. DESCRIPTION OF SERVICES 30

2.1.1. SCOPE OF WORK 30

2.1.2. VEHICLE OPERATIONS 30

2.1.2.1. Vehicle Operations Management 30

2.1.2.2. Vehicles, Government/Contractor Provided 31

2.1.2.3. Operations, Maintenance, Repair and Replacement of 31 Government Furnished Vehicles/Equipment

2.1.2.4. Vehicle Inspection/Cleaning 31

2.1.2.5 Vehicle Washing Facility 32

2.1.2.6. Vehicle Recovery 32

2.1.2.7. Operator Records/Licensing/Training 33

2.1.2.8. Cost Accounting 33

2.1.3. PASSENGER AND CARGO MOVEMENT 34

2.1.3.1. Passenger and Cargo Movement Workload 34

2.1.3.2. Special Events 34

2.1.3.3. USAF School of Aerospace Medicine (USAFSAM) 34

2.1.3.4. National Museum of the United States Air Force (NMUSAF) 34

2.1.3.5. Defense Institute of Security Operation Studies (DISCS) and 34 Air Force Institute of Technology (AFIT)

2.1.3.6. Documented Cargo Movement 35

2.1.3.7. Distinguished Visitor Driver Support 36

2.1.3.8. Taxi Support 36

2.1.3.9. You-Drive-It Services (UDI) 36

2.1.3.10. Highly Visible Distinguished Visitor Support 36

2.1.3.11. Cargo Transportation 37

2.1.3.12. OLVIMS Module 37

2.1.3.13. Aircrew/Passenger Support 37

2.1.3.14. Open Skies 37

2.1.3.15. Tenant Unit Support 37

2.1.3.16. Force Support Squadron and Commissary Support 37

2.1.3.17. Loading/Unloading Vehicles 37

2.1.3.18. Cargo Support 37

2.1.3.19. Returning Property Left in Vehicles 37

2.1.3.20. Deployment and Mobility Operations 38

2.1.3.21. Deployments, Contingency Missions and Exercises 38

2.1.3.22. Plans and Programs 40

SECTION 3 – PERSONAL PROPERTY

3.1. DESCRIPTION OF SERVICES 42

3.2. SCOPE OF WORK 42

3.3. PERSONAL PROPERTY 42

3.3.1. Customer Service 42

3.3.2. Personal Property Counseling 43

3.3.3. Routing and booking procedures 43

3.3.4. Personal Property Processing Office (PPPO) customers 43

3.4. PERSONALLY PROCURED MOVES (PPM) 43

3.5. QUALITY CONTROL AND INSPECTION 44

3.6. REPORTS 44

3.7. DOCUMENTATION 44

SECTION 4 – SMALL AIR TERMINAL & PASSENGER MOVEMENT

4.1. DESCRIPTION OF SERVICES/SCOPE OF WORK 46

4.1.1. Passenger Travel Processing 46

4.1.2. Air Freight Terminal 46

4.1.3. Small Terminal Deployments and Training 48

4.1.4. Passenger Terminal 48

4.1.4.1. Outbound Passenger Processing 49

4.1.4.2. Inbound Passenger Processing 49

4.1.5. Reserved

4.1.6. Information Service 50

4.1.7. Passenger Movement Element 51

4.1.8. Distribution 51

4.1.9. Surface Freight 53

4.1.10. Packaging and Preservations 57

4.1.11. Inbound Cargo 58

4.1.12. Management Information Systems Reports 61

4.1.13. Documentation 61

4.1.14. Administration 61

SECTION 5 – VEHICLE MANAGEMENT AND MAINTENANCE

5.1. DESCRIPTION OF SERVICES/SCOPE OF WORK 63

5.2. VEHICLE MANAGEMENT AND MAINTENANCE 63

5.2.1. Vehicle Management (VM) 63

5.2.2. Fleet Management and Analysis 68

5.2.3. Materiel Control 73

5.2.4. Vehicle Maintenance 75

5.2.5. Variation In Workload 75

5.2.6. U.S. DoD Fleet Credit Card 76

SECTION 6 - SERVICES SUMMARY (SS)

6.1. Performance Evaluation 77

6.2. Performance Thresholds (PT) 77

6.3. Percentage of Effort 77

6.4. Contractor Payment 77

6.5. Examples of Payment Computations 78

6.6. SERVICE SUMMARY (SS) TABLES 81

6.6.1. General SS Table 81

6.6.2. Distribution SS Table 81

6.6.2.1. Vehicle Operations Table 81

6.6.2.2. Freight Table 82

6.6.3. Personal Property Table 82

6.6.4. Small Air Terminal & Passenger Movement Table 83

6.6.5. Vehicle Management Table 83

SECTION 7 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

7.1. GENERAL 85

7.1.1. Government Furnished Facilities 85

7.1.2. Government Furnished Equipment 85

7.1.3. Vehicle Materials, Parts, Supplies 86

7.1.4. Forms Applicable to this Contract 87

SECTION 8 WORKLOAD AND EQUIPMENT INVENTORY APPENDICES

8.1. APPENDIX TABLE OF CONTENTS 88

SECTION 1 - DESCRIPTION OF SERVICES - GENERAL INFORMATION

1.1. SCOPE OF WORK: Contractor shall furnish all personnel, supervision, vehicles, equipment, tools, materials, facilities and other items and services (except those identified as Government furnished) to perform deployments/distribution and vehicle management services at Wright Patterson Air Force Base (WPAFB), other locations throughout the state of Ohio, and some locations in other states supported by WPAFB; specific locations are identified in each section. Contractor shall provide services for the host organization and tenant organizations listed. Contractor shall perform in accordance with (IAW) terms and conditions of the contract and to standards specified herein and directives listed. Locations and estimated quantities of work are listed throughout each section and appendices. Services contractor shall perform are listed under each functional heading and are specified in corresponding sections.

• Distribution – Section 2 o Vehicle Operations

Special Events Contractor Provided Vehicles

USAFSAM

NMUSAF

Other Requirements o Cargo Movement

• Personal Property – Section 3

• Small Air Terminal and Passenger Movement – Section 4 o Passenger Movement o Small Air Terminal Operations

• Vehicle Management – Section 5

1.2. HOURS OF OPERATION:

1.2.1. Normal Working Hours. Contractor shall perform work during the hours as outlined in each PWS section. Prior to any changes to work schedule, contractor shall submit a request to Contracting Officer (CO) for approval. Contractor may work, with prior approval of CO, extended hours to accomplish timely completion of work at no additional cost to the Government.

1.2.2. Continuation of Contractor Essential Services. In order to ensure continuation of essential contractor services under all circumstances, Base Operations aircrew/passenger support function as depicted within paragraph 2.1.3.13. is hereby designated as Mission-Essential. There may be times when real world conditions dictate some, or all, contractor services elevated to designation as Mission- Essential; examples (snow removal, hurevac support, elevated FPCONs, etc.). Required support for Wing Plan(s) execution are designated as essential contractor service as defined in Defense Acquisition Regulation Systems (DFARS) 252.237-7023, Continuation of Essential Contractor Services. Contractor shall be responsible for performing those services identified as essential contractor services during crisis situations as directed by the CO per DFARS regulation.

1.2.2.1. Continuation of Contractor Services During Base Exercises, Local Emergencies or Contingencies, and Implementation of Local Contingency Plans. It is determined contractor shall perform during and/or in support of base exercises, local emergencies, or contingencies and implementation of local contingency plans. Contracting Officer shall notify contractor in the event contractor is relieved from performing any services during base exercises, local emergencies, contingencies or implementation of local contingency plans.

1.2.2.2. Deployment, Disaster Preparedness, Exercises, Support Plans and Other Contingencies.

Contractor shall support activation and exercise of contingency plans and surge requirements. Plans and annexes shall be reviewed and updated as required.

1.2.2.2.1. Contractor shall adhere to priorities established by COR when activation or exercise of multiple contingency plans generate conflicting support requirements. Contractor shall not curtail normal daily requirements without prior approval of COR.

1.2.2.2.2. Contractor shall operate a Vehicle Operations Function as required to support base exercises or whenever Base Deployment Plan is implemented. Estimated man-hours are identified in Appendix A-1.

1.2.2.3. Expanded Hours. Contractor shall perform services after normal duty hours up to 24 hours per day, seven days per week as requested to support mission requirements upon implementation of contingency plans and during surges, emergencies, disasters, deployments, exercises, or continuation of essential contractor services during crises. Contractor shall respond within one hour after notification of a requirement for after hours or expanded hours support.

1.2.3. Recognized Holidays: The following Federal holidays are observed at WPAFB: New Year’s Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. Contractor is not required to provide services on Federal holidays, except as required to support mission requirements during expanded hours as described in Para 1.2.2.1.

1.3. CONTRACTOR PERSONNEL:

1.3.1. Primary and alternate representative: Contractor shall provide a primary and alternate representative to manage and oversee performance of work. Names of primary and alternate (who shall act for primary representative in their absence) shall be designated in writing to the CO. Contractor shall provide telephone numbers for primary representative and alternate where these persons may be contacted before, during or after normal work hours. Representatives shall be U.S. citizens and be able to read, write, speak, and understand English fluently. Representatives shall have full authority to act for contractor on the installation and possess full contractual signatory authority.

1.3.1.1. During normal duty hours, primary representative or alternate shall be available within one hour to meet in person with government personnel designated by the CO to discuss problem areas. After normal duty hours, primary representative or alternate shall be available within two hours of verbal notification.

1.3.1.2. Contractor shall participate in quality improvement initiatives, meetings, and seminars as requested by the CO.

1.3.2. Contractor Employees. Contractor shall not employ persons if such employee is identified to contractor by CO as a potential threat to health, safety, security, general well-being or operational mission of the installation. Contractor employees shall be U.S. citizens and be able to read, write, speak, and understand English fluently.

1.3.2.1. Contractor shall not employ any person who is an employee of the United States Government if employment of that person would create a conflict of interest. Additionally, contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DOD 5500.7-R, Joint Ethics Regulations (JER).

Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities.

1.3.2.2. Contractor is cautioned that off-duty active military personnel may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Abrupt absence of these personnel could adversely affect contractor’s ability to perform; however, their absence shall not constitute an excuse for nonperformance under this contract.

1.3.2.3. Contractor shall not employ off-duty COR who survey any contracts/subcontracts awarded to contractor.

1.3.2.4. Contractor shall require employees to identify themselves by introducing themselves or being introduced as contractor personnel. In addition, contractor employees shall identify themselves as contractor employees in written correspondence and in telephone conversations.

1.3.2.5. Contractor personnel shall present a neat and clean appearance at all times, unless precluded by assigned work. Employees shall be easily recognized as a contractor by wearing contractor-provided name tags/badges depicting company name, employee’s name, and either Distribution, Deployment or Vehicle Management contractor. Vehicle Operations contractor drivers shall wear provided uniform as depicted in paragraph 1.3.2.6.1.1 and 1.3.2.6.1.2. Contractor shall ensure each employee wears badge on outer clothing on front of body between neck and waist and is visible at all times. A badge or patch on outer garment is acceptable. Personnel exposed to vehicle or aircraft traffic on flight line during hours of darkness or periods of reduced visibility shall wear reflective accessories and/or clothing IAW AFI 91- 203.

1.3.2.5.1. Contractor employees in new or training status shall wear similar attire to approved clothing as prescribed in paragraphs 1.3.2.5.

1.3.2.5.2. Office personnel performing duties under this contract shall not wear sweat suits, warm-up suits, halter-tops, shorts or other abbreviated attire, or flip flops. When ambient temperature exceeds 80 degrees Fahrenheit, contractor personnel assigned to warehousing functions (excluding vehicle maintenance) may wear shorts. Shorts shall be conservative in nature and present a professional image.

Cut off pants and/or work out clothing are not an acceptable substitution for shorts.

1.3.2.6. Contractor’s employees shall have current and valid certifications or licenses, as applicable to work requirements, before starting work under this contract. An AF Form 483, Certificate of Competency, is required for contractor employees operating vehicles on flight line. Hazardous Materials endorsement is required IAW applicable federal and state drivers licensing requirements for contractor drivers operating vehicles carrying hazardous material. Welding executed on nuclear certified vehicles/equipment shall be performed by a certified welder. Mechanics performing repairs, recovery and recycling on vehicular air conditioning systems shall be certified and only use equipment certified by Environmental Protection Agency.

1.3.2.6.1. Contractor employees assigned to operate government vehicles shall maintain a valid state driver’s license and be certified by the contractor, at contractor’s expense, as being fully qualified to operate vehicles/equipment to which they are assigned. Contractor shall document all operator qualifications and provide a letter that lists personnel and individual qualifications to Operator Records and Licensing (OR&L), COR, and CO before any employee engages in any mode of equipment operation IAW AFI 24-301. Contractor shall keep letter current.

1.3.2.6.1.1. Contractor shall provide a white shirt/blouse and gray pant/skirt uniform for bus, taxi and truck drivers.

1.3.2.6.1.2. Contractor shall provide Distinguished Visitor (DV) driver uniforms, consisting of a white shirt/blouse and gray pants/skirts with coordinating coat, tie, and belt. Shoes shall be clean, polished and worn with socks or hose.

1.3.2.7. Contractor personnel shall comply with WPAFBI 31-116, Installation Traffic and Parking Code, as it pertains to operation of privately-owned vehicles on WPAFB.

1.3.2.8. Contractor personnel shall comply with Air Force tobacco use policy as specified in AFI 40-102, Tobacco Free Living, and local directives.

1.3.3. Security Requirements:

1.3.3.1. The contractor shall possess a facility clearance level (FCL) of Secret. This contract requires performance at a government location in the U.S. At least 30 days prior to beginning operations, the contractor shall provide the Information Protection Office shown in the distribution block of the DD Form 254 with all required information IAW AFFARS 5352.204-9000.

1.3.3.2. Contractor employees shall comply with security requirements imposed by the Base Commander at all times while on the installation.

1.3.3.3. Contractor shall provide an initial employee personnel listing, with names and social security numbers, to the government security manager within 30 days of contract award for initial vetting. All employees will in-process with the government security manager. All contract employees must at a minimum, have or be eligible for a favorable suitability determination based on a T-1 investigation or equivalent. Contractors will be submitted for suitability investigations by the government security manager. All contractors requiring access to a controlled/restricted area must have a favorably adjudicated T-1 investigation.

1.3.3.4. Safeguarding Classified Information. Contractors requiring access to classified shall have secret eligibility based on a T-3 investigation or equivalent. Contractors will be submitted for security investigations by the facility security officer (FSO). Contractor shall conform to provisions of DoDM 5220.22-M, National Industrial Security Program Operating Manual (NISPOM). Contractor shall only give access to classified information or material to those with proper security clearance, a valid need to know, and a signed SF 312, Non-Disclosure Agreement on file.

1.3.3.5. Controlled Unclassified Information. Contractor shall comply with DoDM 5200.01, Volume 4, DoD Information Security Program: Controlled Unclassified Information (CUI), Enclosures 3 & 4, for identification, protection and training requirements of CUI. Contractor shall be responsible for training their personnel and accomplishment of out-processing procedures identified in DoDM 5200.01, Volume 4, Enclosure 4. Contractor shall comply with DoD 5400.7‑R/Air Force Manual 33‑302, DoD Freedom of Information Act (FOIA) Program, requirements.

1.3.3.6. Operations Security. Contractor shall comply with AFI 10-701, Operations Security (OPSEC).

Contractor shall follow government organization’s OPSEC plan and utilize government critical information listing. Government security manager shall provide initial and recurring OPSEC training to all contract employees.

1.3.3.7. Contractor shall appoint a security focal point (SFP) who shall provide contractor employee training required by the NISPOM, Chap 3. Government security manager shall provide initial and recurring security training to all contract employees and resource protection training IAW AFI 31-101, Integrated Defense, to personnel requiring access to controlled/restricted areas.

1.3.3.7.1. Contractor SFP shall maintain a current listing of contractor’s employees to include, as a minimum, employee name, social security number, date, place of birth, and security clearance level.

Listing will be provided to government security manager NLT fifth duty day of each new quarter.

1.3.3.8. Contractor shall comply with all Force Protection Conditions and implement random antiterrorism measures as directed by the government.

1.3.3.9. Contractor shall sign an agreement stipulating security requirements of this contract as provided for in AFI 16-1406, Air Force Industrial Security Program. The following provisions of NISPOM shall apply: Chapters 1, 2, 3, 4, 5, 6, and 7.

1.3.4. Employee Training:

1.3.4.1. Contractor’s employees shall stay proficient and current in their areas of responsibility.

Additional training required due to loss of employee proficiency in their specialized duty function, shall be at expense of contractor and shall be complete prior to resuming duties. Contractor shall obtain required training at their own expense except for training specified as Government furnished in this PWS.

1.3.4.1.1. Contractor shall provide vehicle operators training in protocol matters such as how to handle DVs, including those from foreign countries.

1.3.4.2. Formal training shall be provided by Government at no cost to contractor. Contractor shall request quotas in Government training courses once justified and validated by COR.

1.3.4.2.1. Contractor employees shall attend formal training courses provided by the Government, as requested by the CO. Training is available for, but not limited to: Facility Manager, military correspondence, Base Supply System, and Air Force Publications Management.

1.3.4.2.2. Centrally funded courses shall be requested by the Government. When funded seats are approved/available, travel and per diem costs associated with courses shall be contractor responsibility.

When funded seats are not available, and contractor elects to send employee(s), course costs including travel and per diem shall be contractor responsibility.

1.3.4.3. Government may request contractor attend Government provided informal/formal training, including Computer Based Training (CBT). Contractor shall complete/attend Government provided training as requested.

1.3.4.4. Contractor employees who monitor environmental and/or hazardous material shall attend Government provided training prior to monitoring. Contractor shall schedule and obtain follow-on training as required.

1.3.4.5. Government shall provide technical training for new equipment or new technologies specified for use as determined by COR and CO. Training shall be provided to an initial cadre of contractor personnel, not to exceed 10 percent of target population. Initial cadre shall be required to train remaining contractor employees. Contractor shall submit requests for such training through COR to CO at least 90 days prior to training date. Training shall be provided at Government expense. Per-diem and travel costs shall be at contractor’s expense.

1.3.5. Key Personnel Qualification Requirements:

1.3.5.1. Key personnel qualifications are provided as a minimum guide. Qualifications are projected requirements of key positions required to accomplish contract. Additional qualifications and positions may be required. Provided below are government’s minimum experience requirements for key personnel:

Min Yrs Position of Exp Discipline Experience

Project Manager 6 Air Force Deployments/Distribution and Vehicle

Management with two years as Project Manager

Transportation Manager 6 Traffic Management experience with three years in management; two years in cargo movement; one year

Passenger travel

Lead Materiel Handler 4 Air Transportation experience with three years in management

Lead Personal Property 4 Personal Property experience with three years in management

Veh Fleet Mgr 6 Vehicle fleet maintenance with two years in management position

QC (Veh Management) 6 Air Force vehicle maintenance with two years Quality Assurance – Master ASE certified

FM&A Lead 6 Air Force FM&A specialty (recent and verifiable) with three years as supervisor

Fire/Refueling Maint Lead 6 Fire truck and Refueling vehicle maintenance

(recent and verifiable)

Documented Cargo Focal Point 4 Air Force Transportation Receiving and Documented Cargo function (recent and verifiable)

1.3.5.1.1. Project Manager. Requires knowledge of all aspects of Deployments/Distribution and Vehicle Management; to include labor and contractual negotiations, hiring and placing of qualified personnel, scheduling workload, developing programs and procedures to assure surge or disaster requirements, coordination with on base support, preparation of official correspondence, ability to evaluate suggestions IAW directives, and knowledge of chain of command and protocol. Manager is ultimately responsible for all aspects of contract performance and compliance with fire, safety, and environmental protection requirements.

1.3.5.1.2. Vehicle Fleet Manager. Requires knowledge in labor agreements and assignment of qualified personnel pertaining to job skills. Required to develop programs and methods that promote safety and environmental protection in performance and accomplishments of tasks. Individual shall have background in management, maintenance, procurement and processing parts, and repair of Air Force vehicles and equipment.

1.3.5.1.3. Transportation Manager. Contractor shall provide transportation management and transportation plans, programs and readiness functions. Contractor employees are accountable for information systems such as, but not limited to, Enhanced Transportation Operational Personal Property Standard System (eTOPS), Defense Personal Property System (DPS), Defense Personnel Property Program (DP3) and Cargo Movement Operations System (CMOS), or equivalent systems, to include interface with SBSS or equivalent system. Contractor’s employees shall perform capability analysis, port capability and capability forecasting for operating a contingency aerial port of embarkation/debarkation.

1.4. (SS-1-1) Quality Management System (QMS):

1.4.1. Contractor shall establish and maintain an acceptable QMS. System shall be robust enough and resourced adequately to execute the following quality functions: 1) Detection of quality program problems and defects; 2) Identification of root causes for quality related problems/defects; 3) Correction of root causes related to detected problems/defects; and, 4) Follow-up to ensure quality related problems/defects do not recur. Furthermore, a mature QMS requires contractor be the proactive party on quality issues. The goal is to obtain performance reflective of continuous improvement with no reliance on COR’s surveillance to detect problems/defects, determine root causes, or ensure quality related problems/defects do not recur. Contractor shall submit QMS to CO for acceptance no later than (NLT) 10 duty days before start of first operational performance period. Plan shall include but not be limited to the following:

1.4.1.1. Quality Control Plan. Contractor is responsible for submitting a complete QMS plan that is reviewed for acceptance by the government. The QMS includes a quality control plan (QCP) addressing the “detection” function that defines the type, number, Acceptable Quality Levels (AQLs), and frequency of quality assurance/control inspections planned by the contractor that meet the intent of the applicable FAR 52.212-4(a) clauses.

1.4.1.2. Inspection System. Description of QMS inspection method covering all services listed in PWS.

Specify areas to be inspected on either a scheduled or unscheduled basis, frequency of inspections, and titles of individuals who shall perform the inspection(s), their organizational placement and location of inspection records.

1.4.1.3. Deficiency Prevention. Description of methods used for identifying and preventing defects in quality of service performed before level becomes unacceptable.

1.4.1.4. Inspection Files. Description of records kept to document inspections that were conducted by contractor, and necessary corrective and preventive actions taken. Documentation shall be made available to Government at all times. Records shall be maintained at location designated in contractor’s QMS. Inspection record’s format shall include, but is not limited to:

a. Date, time, and location of inspection.

b. A signature block for person who performed inspection.

c. Ratings of acceptable or unacceptable work performance.

d. Areas designated for deficiencies noted and corrective action taken.

e. Total number of observations.

1.4.1.5. Key Control Procedures. Contractor shall establish and implement methods to provide accountability for keys issued to contractor by the Government. Contractor shall not duplicate keys issued by the Government. Contractor shall develop procedures covering key control to include turn-in of issued keys by personnel who no longer require access. Contractor shall include procedures in the QMS.

Contractor shall return keys at conclusion of contract.

1.4.1.5.1. Contractor shall report any occurrence of lost or duplicated keys to COR within one hour of discovery, or next duty day if discovered after normal business hours.

1.4.1.5.2. In the event Government provided keys are lost or duplicated, affected lock(s) shall be re-keyed or replaced by the Government at contractor expense. In the event a master key is lost or duplicated, Government shall replace all locks and keys for that system and total cost shall be at contractor expense. These costs shall be deducted from the total CLIN price.

1.4.1.5.3. Contractor shall prohibit use of Government issued keys by any persons other than contractor's employees unless authorized by COR. Contractor shall prohibit their employees from opening locked areas to permit entrance by persons other than contractor's employees without CO approval.

1.4.1.6. Lock/Cipher Combinations. Contractor shall establish and implement procedures to preclude lock/cipher combinations from disclosure to unauthorized persons. Contractor shall ensure lock/cipher combinations are changed when personnel having access to combinations no longer have a “need to know”. COR/CO shall be notified within five calendar days of any change. Contractor shall include procedures in the QMS.

1.4.1.7. Self-Inspection Program. Contractor shall participate in the unit self-assessment program (SAP) IAW AFI 90-201, AFMC Supplement to AFI 90-201, and the 88th Logistics Readiness Squadron (LRS) Operating Instruction (OI) 90-1. Contractor shall utilize the Management Internal Control Toolset (MICT) to complete self-assessments.

1.4.1.7.1. Contractor shall attend all SAP training provided by government SAP manager.

1.4.1.7.2. Contractor shall provide self-assessment communicator (SAC) point of contacts to government SAP manager. Contractor shall ensure all applicable SACs are tracked in MICT.

1.4.1.7.3. Contractor shall complete self-assessments as required by 88 LRS OI. Results shall be provided to COR office not later than two duty days prior to suspense date.

1.4.1.7.4. Contractor shall use government’s process for deficiency management as outlined in 88 LRS

OI 90-1.

1.5. QUALITY ASSURANCE. Government shall evaluate contractor’s performance under this contract. When an observation indicates deficient performance, COR/SME shall require contractor to initial observation indicating acknowledgment of deficiency. Initialing observation does not constitute contractor concurrence with observation, only acknowledgment contractor has been made aware of deficient performance. Government shall record deficient performance surveillance observations on a Corrective Action Report (CAR) form and provide to contractor. The CO shall make final determination, on disputed deficiencies.

1.5.1. Performance Evaluation Meetings. Contractor may be required to meet at least weekly with COR and CO during first month of contract. Meetings shall be as often as necessary thereafter as determined by CO. However, if contractor requests, a meeting may be held whenever a CAR is issued.

Written minutes of performance evaluation meetings shall be prepared by the Government and shall be signed by the Project Manager, CO, and COR. Should contractor non-concur with minutes, contractor shall document areas of non-concurrence in writing to CO within 10 calendar days of receipt of signed minutes. Minutes shall be included in contract file.

1.5.2. Contracting Officer Representative (COR) and Subject Matter Expert (SME). CORs/SMEs are technical representatives of the CO and shall participate in administration of this contract.

1.5.2.1. Contractor shall refer to CO, not CORs/SMEs, any matter alleging a change to scope, prices, terms or conditions of the contract.

1.6. PHYSICAL SECURITY. Contractor shall safeguard Government property provided for their use.

At close of each work period, contractor shall secure Government facilities, property, and materials.

Contractor shall conform to provisions of AFI 31-101 Integrated Defense (FOUO), for safeguarding Government facilities and material contained therein.

1.7. RECORDS. Records include books, papers, maps, photographs, machine-readable materials, and other documentary materials, regardless of physical form or characteristics. Records are made or received under Federal law or in connection with transaction of public business and preserved, or appropriate for preservation, as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities or because of informational value of data in them. A record covers information in any medium, and includes operational, logistics, support and other materials created or received in training, contingency, and wartime operations as well as in all routine and peacetime business. Electronic media is the choice for use, storage, and management of records. Paper records should only be created to meet a historical and/or legal requirement. All records, files, documentation, working papers, and software provided by the Government or generated in performance of this contract become and remain Government property.

1.7.1. Records, files documentation, and working papers, shall be maintained IAW AFI 33-322, Records Management Program; AFI 33-364, Records Disposition-Procedures and Responsibilities; AF Electronic Records Management (ERM) Solution, AFRIMS, Records Disposition Schedule on-line at https://www.my.af.mil/afrims/afrims/afrims/rims.cfm; and other pertinent directives, as supplemented.

When requested, contractor shall provide original record or a reproducible copy of any such record within five duty days of receipt of request.

1.7.2. At time of disposition, contractor shall seek guidance from CO or COR prior to removing any records, physical or electronic, from their location. Based on decision of government representative, electronic files shall be moved to appropriate staging area for disposition IAW AFI 33-322. Contractor shall box, label contents, and turn over physical files IAW disposition instructions. If requested by the Government, contractor shall provide the original record or a reproducible copy of any such record within five duty days of receipt of request.

1.7.3. Training requirements in AFI 33-322 shall be met for all contractor employees. Contractor shall ensure Level 1, General Records Awareness Training, is completed annually (Not to exceed 365 days).

Contractor shall ensure employees who are designated as Office Points of Contact (POC) complete Level II, AF CBT, Records Management as well, and designated Unit POCs complete Level III, AF CBT, and Advanced Records Management (to include ERM). Contractor shall provide copy of required training certificates to COR when requested.

1.8. ENVIRONMENTAL CONTROLS:

1.8.1. Compliance with Laws and Regulations. Compliance with applicable Federal, State, and Local laws, regulations, and requirements regarding environmental protection and changes thereto is contractor responsibility. Contractor shall be knowledgeable of and comply with applicable laws, regulations, permits, and requirements regarding environmental protection. In the event environmental laws/regulations change, contractor shall comply with laws as they become effective.

1.8.2. Notification of Environmental Spills. If contractor spills or releases, any substance contained in 40 CFR 302 (or other applicable environmental statutes or regulations) into the environment, contractor or their agent shall report incident by dialing 911 or 257-9111. Additionally, contractor shall contact 88 ABW/CEV, Environmental Management (EM) Division and COR. Contractor shall provide a written report within 24 hours to COR. Liability for spill or release of such substances rests solely with contractor and their agent. Environmental Management shall make final determination for acceptable clean up levels. If spill occurs off base, contractor shall contact environmental regulators, follow Department of Transportation (DOT) regulations, and accomplish appropriate base notification.

1.8.3. Spill Detection Reporting. If contractor detects, but did not create, either a spill or release of any substance contained in 40 CFR 302 (or other applicable environmental statutes or regulations) into the environment, contractor shall complete reporting requirements as defined in para 1.8.2.

1.8.4. Spill Kits. Contractor shall have on hand kits and other items necessary for hazardous material spill containment and cleanup. Kits shall be appropriate to absorb or contain substances they will use.

Sufficient quantities of kits shall be on hand as required to absorb or contain spills from the largest container of a hazardous material stored by contractor.

1.8.5. Material Storage and Use. Follow manufacturer's guidelines and recommendations for control of humidity, temperature, cleanliness, and material handling.

1.8.5.1. Develop comprehensive spill plans for each building provided under this contract NLT 15 duty days after contract start and plans shall be approved by EM Office.

1.8.5.2. Cooperate and assist Government personnel in obtaining data required for environmental studies, permits, or surveys relating to performance of this contract.

1.8.5.3. Provide a representative to attend and participate in base environmental meetings and working groups pertaining to services under this contract.

1.8.5.4. Perform inspections of oil water separators, in their control, IAW EM inspection guidelines.

Inspections consist of removal of covers and observing proper operation (i.e., oil and fuel being removed;

no fuel on effluent side of separator or strong odors). Report unusual occurrences or strong odors to EM office. Inspection checklists and discrepancies shall be provided to COR office NLT 10th duty day of each month.

1.8.5.5. Contractor shall manage environmental activities performed and support 88 LRS Unit Environmental Coordinator (UEC) as required. Contractor shall serve as liaison to EM for issues concerning management of hazardous material/hazardous waste, water quality, air quality, tanks, PCBs, mercury lamps, natural resources, used oil, and Environmental Impact Analysis Program.

1.8.6. Environmental, Safety, and Occupational Health Compliance Assessment and Management Program (ESOHCAMP). Contractor shall be solely responsible for compliance with Federal, State and Local laws, Occupational, Safety and Health Administration (OSHA) (Public Law 91-596) and resulting standards, OSHA Standards 29 CFR 1910 and 1926, as applicable, and for protection of their employees.

Additionally, contractor shall be responsible for safety and health of subcontractor employees. Contractor shall provide protection to Government property to prevent damage during period of time property is under control or in possession of contractor. Contractor shall support and participate in external and internal ESOHCAMP inspections (at least one per year).

1.8.7. Hazardous, Toxic, or Special Waste Disposal. Contractor shall comply with Federal, State, local and Air Force environmental laws, policies, regulations and procedures specified in, but not limited to: 40 Code of Federal Regulations (CFR) Parts 260 through 268; 40 CFR Pt 761; 40 CFR Pt 279; 49 CFR Parts 170 through 177; Ohio Administrative Code (OAC) 3745-50 through 3745-58; AFI 32-7042, Solid and Hazardous Waste Management and Compliance, AFMC Standard Hazardous Waste Operating Procedures; and WPAFB Instruction 32-7086, WPAFB Hazardous Waste Management, including policy statements contained therein for hazardous, toxic, or special wastes which cannot be disposed of as solid waste in a “Subtitle D” landfill generated as a result of performance of work under this contract.

1.8.7.1. Waste Streams. Contractor shall report new waste streams and changes to existing waste streams to EM, including any changes made to processes that could change characteristics of wastes being generated in order to determine whether a specific waste is hazardous. Hazardous waste generating site supervisor shall ensure waste streams are reported directly to EM and the UEC IAW WPAFBI 32-7086.

1.8.7.2. Initial Accumulation Point (IAP) Management. Contractor shall establish and operate all necessary IAPs/Satellite Accumulation Points for temporary storage of hazardous and other regulated wastes as defined in the WPAFBI 32-7086 and 40 CFR 262.

1.8.7.3. Contractor shall ensure IAP monitors and their direct supervisors (or equivalent) attend installation Hazardous Material/Waste Management Training Course conducted by EM. Contractor shall attend first available training session, either on first day of transition period or first available training session thereafter, and shall complete annual training requirement as scheduled by 88 ABW/CEV.

Training is provided as a briefing on WPAFB specific procedures and does not replace training contractor is required to provide employees.

1.8.7.4. Hazardous Waste Turn-In. Contractor shall properly complete a Hazardous Waste Pick-up Form, manually or electronically, for each type of hazardous waste/special waste when waste container is ready for pick-up IAW WPAFBI 32-7086. Contractor shall obtain signature/coordination though EC/UEC and forward form to Environmental Management.

1.8.7.5. Hazardous Waste Sent to Recycling. Certain hazardous wastes (i.e. Safety Kleen solvent waste turned in for recycling) may be handled outside of normal CEV/Defense Logistics Agency Disposition Services (DLA-DS) turn-in channels. Contractor shall obtain approval in writing from CEV prior to commencing any such operations. Contractor shall obtain signature of a CEV representative for all required Uniform Hazardous Waste Manifests and other accompanying documentation associated with shipment of wastes.

1.8.7.6. Used Oil and Waste Liquid Petroleum Products (WLPP). Contractor shall comply with Used Oil and Waste Liquid Petroleum Management Policy.

1.8.7.7. Mercury-Containing Light Bulbs. Contractor shall comply with Spent Mercury-Containing Lamp Management Policy and WPAFB Specification Section 02083D, Removal of Mercury-Containing Lamps.

1.8.7.8. Polychlorinated Biphenyl (PCB) Fluorescent Light Ballasts. Contractor shall comply with WPAFB Specification Section 02083C, Removal of Lighting Ballasts and Small Capacitors Containing

PCB.

1.8.7.9. PCB Containing Items. Contractor shall comply with WPAFB Specification Section 02083, Removal of PCB and PCB-Contaminated Transformers and Other PCB Items.

1.8.8. Solid Waste Disposal and Recycling. Contractor shall comply with Federal, State, local, and Air Force environmental laws, policies, regulations, and procedures specified in, but not limited to: 40 CFR Pt 240-259, OAC 3745, AFI 32-7042, Executive Order 13834, 29 Jun 05, DoDI 4715.23, and the WPAFB Qualified Recycling Plan (QRP) for solid, or special wastes which can or cannot be disposed of as solid waste in a “Subtitle D” landfill generated as a result of performance of work under this contract.

1.8.8.1. Contractor shall monitor solid waste to ensure no regulated medical waste or hazardous waste is disposed of into solid waste. Contractor shall monitor solid waste to ensure that recyclables are removed and recovered for pick-up by installation Qualified Recycling Program organization at nearest on base pod location (mix office paper, computer paper, computer toners, plastics, glass, cardboard, newspaper, metals, tires, and aluminum cans).

1.8.9. Wastewater/Storm Water. Contractor shall comply with Federal Water Pollution Control Act, commonly known as Clean Water Act (CWA), as amended. In addition, comply with applicable federal, state, local, Air Force, and WPAFB regulations.

1.8.10. Air Quality. Contractor shall comply with Clean Air Act, as amended, and Federal, State, and local regulations pertaining to air quality. In addition, contractor shall comply with permit terms and conditions for any Ohio Environmental Protection Agency (OEPA) permits issued for emission sources at their facilities. Contractor shall submit any required record keeping logs quarterly to COR and base Air Quality Program Manager, EM. Format for required logs shall be approved by EM. Contractor shall identify air emission sources with a yellow sticker with a unique four-digit Source ID number. If existing air emission source is moved or if a new emission source is to be added, contractor shall notify Air Quality Program Manager in advance. If a new source requires a Permit to Install (PTI) from OEPA, installation cannot occur until PTI is in hand.

1.8.11. Natural Resources Program. Contractor shall comply with Federal and State regulations and requirements pertaining to Natural Resources Programs and 7 USC 136, et, seq., Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). Contractor shall store and dispose of pesticide IAW FIFRA.

1.8.12. Underground/Aboveground Storage Tanks. Contractor shall comply with Federal, State, and local regulations and WPAFBI 32-2002, Installation, Maintenance and Removal of Underground Storage Tanks.

1.8.13. Green Procurement. WPAFB has a requirement for cost-effective procurement of environmentally preferable products and services. Green Procurement is defined as process of purchasing environmentally preferable products, especially products manufactured from recycled and reclaimed materials. United States Environmental Protection Agency (USEPA) has designated guideline items in the Comprehensive Procurement Guideline (CPG) for mandatory procurement. In the CPG, the USEPA organizes these items into 8 product categories as follows: 1) Contraction Products, 2) Landscaping Products, 3) Non-paper Office products, 4) Paper and Paper Products, 5) Parks and Recreation Products,

6) Transportation Products, 7) Vehicular Products, and 8) Miscellaneous Products. A current detailed listing of these products and recycled content requirements can be found on USEPA’s web site at https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program.

1.8.13.1. In accordance with 40 CFR 247.2, contractor shall research, propose, and utilize these designated products, and any other recycled-content products available in the market place. Contractor shall utilize CPG products with the highest percentage of recovered material practicable, unless otherwise specified, or if one or more of the following exemptions apply (these exemptions do not apply to recycled content paper):

https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program

Does not meet appropriate performance specifications Not available competitively (from two or more sources) Not available within a reasonable time frame.

Only available at an unreasonable price.

1.8.14. Contractor shall comply with Air Force Environmental Quality Program and provide information required by agencies and organizations established to monitor compliance. AFI 24-302, Section 11E, identifies some of the Acts of Congress, Federal Regulations, Executive Orders, and Air Force programs that require compliance. If compliance requirements change during course of contract, new requirement shall be met.

1.8.15. For information concerning environmental controls at Wright Patterson Air Force Base:

https://cs2.eis.af.mil/sites/21020/WPAFB/CEI/CEIE/default.aspx.

1.9. INDUSTRIAL SAFETY AND HEALTH REQUIREMENTS:

1.9.1. Voluntary Protection Program (VPP). VPP, management, labor, and OSHA establish cooperative relationships at workplaces that have implemented a comprehensive safety and health management system.

Approval into VPP is OSHA’s official recognition of outstanding efforts of employers and employees who have achieved exemplary occupational safety and health. Authority for VPP is Section (2)(b)(1) of the Occupational Safety and Health Act of 1970, which declares Congress’s intent "to assure so far as possible every working man and woman in the Nation safe and healthful working conditions and to preserve our human resources by encouraging employers and employees in their efforts to reduce the number of occupational safety and health hazards at their places of employment, and to stimulate employers and…

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