PWS-Airfield_Mgt_29_JUL_2013_FINAL.doc

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PERFORMANCE WORK STATEMENT

FOR

AIRFIELD MANAGEMENT SERVICES

ROBINS AFB GA

29 July 2013

SECTION 1

DESCRIPTION OF SERVICES

1.0. SCOPE OF WORK. The contractor shall provide all supervision, personnel, equipment, materials, and other items or services necessary to perform Airfield Management Operations (AMOPS) except as specified in Section 3 as Government Furnished Property and Services at Robins AFB, GA. The estimated quantities of work are listed in Appendix A, Workload Estimates.

1.1. AIRFIELD MANAGEMENT EXPERIENCE. The contractor shall provide services to support a 24-hour Airfield Management operation. Contractors selected to fill management/staff duty positions (e.g. Airfield Manager, Assistant Airfield Manager, or Airfield Management Operations Manager) must have at least three or more years supervisory and/or management level training and experience planning, organizing and executing AM duties outlined in AFI 13-204 Vol 1-3 at a military or civil airport. Note: The Airfield Manager and Assistant must already possess a USAF Airfield Manager Position certification or FAA equivalent training and/or certification. For dayshift operations the contractor shall staff an Airfield Management Operations Manager (AMOM), shift leader and a coordinator.

1.1.1. Airfield MANAGEMENT OPERATIONS MANAGER (AMOM). The contractor shall provide an AMOM (mandatory full time position) with a minimum total of three years’ experience working within airfield management and/or Airfield Management Operations/flight data and possess the Special Experience Identifier 368. If not previously completed, must complete Position Certification Guide (PCG) AM-02 within 6 months of assuming position.

1.1.1.1. The name of this person and an alternate(s) who shall act for the contractor when the AMOM is absent shall be designated in writing to the Contracting Officer Representative (COR) prior to the start of the orientation/transition period.

1.1.1.2. The AMOM or alternate shall be located on site during normal duty hours and shall be available within 30 minutes to meet on the installation with government personnel designated by the CO to discuss problem areas. After normal duty hours, the AMOM or alternate shall be available to respond to his/her duty position within 2 hours.

1.2.2. Airfield MANAGEMENT OPERATIONS Personnel. All Airfield Management Operations Section personnel shall possess at least one year of experience in airfield management/AMOPS. Contractors selected to fill AM Shift Lead duty positions must have at least one or more years technician/journeyman level training and experience executing AM duties outlined in AFI 13-204 Vol 1-3 at a military or civil airport. Note: The AM Shift Lead must already possess a USAF Airfield Management Shift Supervisor/Lead certification or FAA equivalent training and/or certification.

1.3. AIRFIELD MANAGEMENT.

1.3.1. The contractor shall perform all Airfield Management functions IAW AFI 13-204V1, Airfield Operations Career Field Development, AFI 13-204V2, Airfield Operations Standardization and evaluations, AFI 13-204V3, Airfield Operations Procedures and Programs, AFI 13-213 Airfield Driving and this PWS.

1.3.1.1. The contractor shall review, validate and respond to the annual National Imagery Mapping Agency (NIMA) Automated Facility/Airfield Data Survey for information pertaining to the airfield and base services and facilities available. Coordination with all applicable base agencies is required to ensure accuracy. Update the NIMA Air Facility Report IAW Appendix D.

1.3.2. The contractor shall assign two-letter operating initials to each individual for use in daily operations. Initials will be used for log entries and in communications with base agencies, FAA, and others as applicable. While coordinating aircraft/airfield activities, telephone conversations will normally end with initials given.

1.3.2.1. On duty is defined as on the airfield, in the airfield management vehicle, in or around the AMOPS building or anywhere on Robins AFB on official airfield management business. When personnel must be off the airfield in the local area on official business, they must maintain radio contact with the AMOPS. The Airfield Management Operations Manager (AMOM) or designated representative shall only be considered AMOPS personnel during emergency manning situations and shall not be scheduled to perform AMOPS duties. AMOPS personnel shall relieve other AMOPS personnel when coming on and going off shift, to cover shift overlap or to fill in for meal breaks. The breakdown of the shift is as follows:

Shift 1-Day Shift: 0650 to 1500

Shift 2- Swing Shift: 1450 to 2300

Shift 3- Mid Shift: 2250 to 0700

1.3.3. A minimum of two fully qualified AMOPS personnel shall be on duty during Airfield Management Operations operating hours to support flying operations and airfield activities (e.g., snow removal operations, RCR/RSC checks, airfield inspections, aircraft emergencies, Bird Aircraft Strike Hazard (BASH)/Wildlife responses, etc.). At least one individual must have an AMOS certification or higher. The second individual must have an AMOC certification or higher. Personnel hired who were not previously in the airfield management career field will take and pass the 1C0X1 Upgrade Training (UGT’s) and PCG-04 within one year of beginning work. Waiver to UGT, PCG and/or one year training time limit will not be processed. Contractors selected to fill AM Shift Lead duty positions must have at least one or more years technician/journeyman level training and experience executing AM duties as outlined in AFI 13-204 Vol 1-3 at a military or civil airport. Note: The AM Shift Lead must already possess a USAF Airfield Management Shift Supervisor/Lead certification or FAA equivalent training and/or certification to be hired. IAW AFI 13-204V3 under circumstances as in reduced flying during the holidays, the OSS/CC or AOF/CC may waive the two person requirement.

1.3.4. The contractor shall be responsible for updating and providing any information and reports to another agency concerning the airfield, airfield support systems/facilities, and aircraft facilities. This information shall be provided to the requesting agency no later than the agency’s allotted time or suspense.

1.3.5. The AMOM shall educate the AMOPS personnel on the significance of supporting the Supervisors of Flying (SOF) and wing leadership on all issues concerning wing flying operations. The SOF works directly for the respective Operations Group Commander and is in charge of all on-going flying operations. SOF issues and requests shall receive immediate attention. The AMOM is considered the expert in Airfield Management issues and shall first refer any disagreements with the SOF to the AFM/AAFM, then Air Operations Flight Commander (AOF/CC), and finally to the contracting officer (CO).

1.3.6. The contractor shall take any and all actions necessary to control and eliminate foreign object damage (FOD) on the airfield. The contractor shall immediately pick-up and properly dispose of FOD as required. The AMOM may attend FOD meetings. The contractor shall post meeting minutes in a read file for AMOPS personnel review.

1.3.7. The AFM/AAFM will coordinate with the AMOM on airfield management activities and the use of airfield facilities to ensure effective support for the base flying mission and transient aircrews.

1.3.8. The AMOM or designated representative shall be responsible for ensuring all information regarding construction, special aircraft handling requirements, and all other airfield activities are relayed to AMOPS personnel prior to beginning of activity. AMOPS personnel shall be prepared to answer questions relating to airfield activities without first contacting the AMOM or designated representative for the information.

1.3.9. The AFM/AAFM shall, at all times, be the contractor’s first point of contact when elevating concerns to the AOF/CC, 78 OSS/CC and/or 78 ABW/CC. If unable to contact the AFM/AAFM in a reasonable amount of time, the contractor shall continue up the chain of command until the situation is resolved. Prior to elevating the concern higher, the contractor shall evaluate the situation thoroughly.

1.3.10. Contractor shall attend and be prepared to discuss various airfield management issues at a variety of wing level meetings to include: wing/group staff meetings, wing stand-up, safety meetings, joint-use meetings, exercise briefings, and other meetings where airfield management issues are discussed in the absence of the AFM/AAFM.

1.4. Contract Manager. The contractor shall provide a contract manager who shall be responsible for performance of PWS requirements. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract on the installation. The contract manager or alternate shall be located on site and be available during normal duty hours within 30 minutes to meet on the installation with the COR to discuss problem areas. After normal duty hours, the contract manager or designated alternate shall be available to respond to his/her duty station within 2 hours.

1.5. Contractor Employees Contractor personnel shall wear appropriate badges which shall include as a minimum the name of the company and employee name and picture, and the words “Airfield Management.” Badges shall be worn on outer clothing so that the badge is visible at all times. While on the installation, the contractor employees must have this picture identification in their possession and present it upon request. Contractor personnel shall not wear any distinctive articles of military clothing. Controlled/restricted area badges are required for all personnel working in controlled/restricted areas. The government will provide these controlled/restricted area badges.

1.5.1. The contractor shall ensure that employees have current and valid professional certifications as specified in this section before starting work.

1.5.2. All contractor employees who operate vehicles on Robins AFB must possess a valid state driver’s license. In accordance with AFI 13-213, those employees who drive on the airfield must complete the airfield driver's requirements in RAFBI 13-213, administered by the unit ADPM.

1.5.3. All vehicle operators shall complete applicable traffic safety courses specified in AFI 13-213, airfield driving prior to operating a vehicle on the airfield. This training will be provided by the government.

1.5.4. The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD 5500.7-R, Joint Ethics Regulation, chapter 8.

1.5.5. The contractor is prohibited from employing off-duty CORs who are responsible for any contracts/subcontracts awarded to the contractor.

1.5.6. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.5.7. Control of Contractor Employees. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this work statement shall be the responsibility and prerogative of the contractor. However, the contractor shall comply with the requirements set forth in the PWS and in Robins AFB regulations concerning conduct of employees as referenced herein.

1.6. AIRFIELD INSPECTIONS

1.6.1. The contractor shall conduct airfield inspections in accordance with AFI 13-204V3. The AFM/AAFM will pre-coordinate with the contractor on a as needed to ensure inspections are scheduled and completed on weekends, holidays, and periods of authorized reduced manning. Airfield inspections shall be conducted daily to identify violations of established clearance criteria, lighting, marking, and sign discrepancies, to inspect construction areas to ensure they do not present a hazard to aircraft operations, pavement conditions to include rubber deposits, and to evaluate perimeter and access roads in proximity to the airfield to ensure they do not violate clearance criteria. Discrepancies/hazards shall be reported to appropriate agencies for correction. The individual completing the inspection (AFM/AAFM or contractor) shall log discrepancies/hazards, document actions taken and monitor status until corrected.

1.6.1.1. The contractor shall inspect the runway as soon as sufficient daylight is available to ensure no hazard to aircraft operations is present on the airfield prior to commencement of flying operations. Additional airfield checks will be conducted to inspect airfield lighting activation, reflectivity of airfield markings, and to detect/disperse birds and animals on the airfield. All items on the locally developed airfield inspection checklist must be accomplished. Maintain checklists for government review.

1.6.1.2. The contractor procedures for inspecting Airfield Facilities are as follows:

1.6.1.2.1. The contractor shall inspect runways, overruns, aircraft arresting systems, taxiways, parking aprons, (clearance criteria identified in , UFC 3-260-01, Airfield and Heliport Planning and Design, AF Handbook 32-1084, Standard Facility Requirements Handbook, AFI 32-1042, Standards for Airfield Markings, and Engineering Technical Letter (ETL) 94-01), markings, signs, and windcones (a.k.a. wind socks).

1.6.1.2.2. The contractor shall make the determination of an outage within a particular lighting system renders that system unusable. This requirement is IAW AFI 13-204V3 and AFM 32-1076, Design Standards for Visual Air Navigation Facilities, Part 1.

1.6.1.2.3. The contractor shall inspect airfield pavements and clear zone areas for construction activity (barrier locations, equipment placement, dirt piles, etc.).

1.6.1.2.4. The contractor shall inspect airfield pavements to ensure no foreign objects, gravel, or scattered debris is located on taxiways, ramps, and runways. Pick-up and dispose of all small quantities of these items (Example: rocks, one single object, or scattered paper/plastic/cans). Contractor shall immediately contact and document coordination with Base Civil Engineer (BCE) sweeper to remove quantities of items exceeding those mentioned above. The contractor shall document this action in the event logs. The contractor shall take appropriate action to ensure aircraft operations are not affected by these items and shall monitor the situation until resolved.

1.6.1.2.5. The contractor shall participate with the AFM/AAFM to inspect airfield Facilities quarterly with the BCE, Wing Safety Officer, and/or other required agencies IAW AFI 13-204V3, Atch 3. Additionally, the contractor shall in the absence of the AFM/AAFM accomplish and document a joint inspection of affected areas after completion of any major runway/apron construction, change or addition to the flying mission, and changes affecting existing aircraft parking/taxi procedures.

1.6.1.2.6. Contractor shall update the Airfield Status Computer with discrepancies identified during airfield inspections and checks that may impact aircraft operations (i.e., runway, taxiway, and ramp closures). The contractor shall also update the operational status of the Status Display Board for the current; active runway, Runway Condition Reading (RCR), Navigation Aids (NAVAIDS), weather warnings, and bird watch condition. .

1.7. AIRFIELD CHECKS

1.7.1. Airfield Checks shall be conducted IAW AFI 13-204V3, Atch 3 to examine the primary takeoff, landing, and taxi surfaces (to include infield and other grass areas) in response to in-flight and ground emergencies, determination of Runway Surface Condition (RSC), FOD checks, BASH/habitat control, periodic inspection of construction areas, as well as areas determined appropriate by the government. Airfield checks do not substitute for the required inspections by the contractor. Contractor shall log discrepancies/hazards, document actions taken and monitor status until corrected. The airfield checks shall be done on a daily basis. The Contractor shall:

1.7.1.1. Inspect airfield facilities in response to a reported discrepancy.

1.7.1.2. Inspect airfield facilities following aircraft incident that may cause hazardous conditions to determine discrepancy.

1.7.1.3. Inspect airfield facilities during and after severe weather conditions, which may affect safe operations of the airfield. Disseminate information to appropriate agencies on severe weather conditions and associated airfield restrictions.

1.7.2. Determine runway surface condition (RSC) when required (i.e. during and after rain, etc.) and disseminate to appropriate agencies.

1.7.3. Inspect landing areas following an aircraft emergency. Contractor shall inspect for conditions that could affect safe runway operations.

1.8. CIVIL ENGINEER INSPECTIONS

1.8.1. The contractor shall participate with the AFM/AAFM and BCE in an annual certification/safety inspection and re-certification of airfield waivers IAW AFI 13-204V3, Atch 3. The contractor shall attend the annual waiver review board and coordinate on results of review.

1.8.2. The contractor shall notify all affected agencies as soon as possible after identification of a discrepancy/hazard. Specific guidance will be provided to BCE and/or maintenance contractors concerning the proper marking and lighting of obstructions IAW ETL 94-02, Standard Airfield Pavement Marking Schemes, AFI 32-1044, Visual Air Navigation Systems, UFC 3-535-01, Design Standards for Visual Air Navigation Facilities, and FAA Advisory Circular #150/5340-1G, Standards for Airfield Markings.

1.9 AIRFIELD MAINTENANCE.

1.9.1. The contractor shall coordinate with the AFM/AAFM and review all design specification and drawings for airfield maintenance prior to release of solicitations and provide any recommendations to the AFM/AAFM.

1.9.2. The contractor shall in conjunction with attend all pre-construction briefings (airfield projects only) and provide unsolicited pertinent airfield information to all present at the meeting. The contractor shall verify that all construction projects include the requirement to clearly mark the construction area, utilize the appropriate barricades and lights, and provide AMOPS a daily briefing of proposed work.

1.9.2.1. The contractor shall in conjunction with the AFM/AAFM provide oversight of all construction activities on the airfield from project kick-off until final inspection.

1.9.2.2. The contractor shall coordinate with the AFM/AAFM and serve as a member of the final inspection group. Contractor shall verify area is safe prior to allowing access to aircraft operations. Notify the AFM/AAFM if remedial action is required.

1.9.3. The Contractor shall brief all airfield construction contractors prior to start of work on the airfield, IAW RAFBI 13-213, Control and Operation of Vehicles on Robins AFB Flightline, on the airfield driving rules and procedures. All operations on or near an airfield movement area will require two-way radio contact with Air Traffic Control personnel. The contractor shall ensure that the airfield construction workers use only designated routes to and from the construction site with minimal impact on flying operations.

1.9.4. The contractor shall notify all airfield users of maintenance that impacts airfield operations.

1.9.5. The contractor shall rreport discrepancies/hazards on the airfield inspection form and 78 OSS Airfield Discrepancies Log. AFM/AAFM will be advised of discrepancies that present an impact to airfield operations or violate safety. Discrepancies will be monitored until corrected.

1.9.6. The contractor shall coordinate with the BCE to:

1.9.6.1. Ensure the sweeper schedule is adhered to and annotate deviations on the events log. Notify sweeper of additional requirements.

1.9.7. Contractor shall provide input as required, to civil engineering for the Air Installation Compatibility Use Zone (AICUZ) and Environmental Impact Statement (EIS) studies.

1.10. AIRFIELD USE/ACCESS CONTROL.

1.10.1. The contractor shall perform semi-annual review of written policies, procedures, plans, regulations, supplements, support agreements, memorandums of understanding and letters of agreement pertaining to airfield management. Submit recommendations, when applicable to AFM/AAFM.

1.10.2. The contractor shall coordinate with the AFM/AAFM and the base project officer and give recommendations on planning, coordinating, finalizing and implementing special base events such as Armed Forces Day, local air show, etc., as they affect the airfield facilities and clear zone areas. The contractor shall attend planning meetings for such activities and coordinate all special events parking plans to include aircraft static displays and all others.

1.10.3. The contractor shall monitor and record inbound or outbound hazardous cargo aircraft. Inform support agencies of type and quantity of cargo and planned parking location of aircraft within ten minutes of receipt of inbound notification. Document all information on Daily Events Log.

1.10.4. The contractor shall coordinate the requirement for establishing airfield restrictions through the AFM/AAFM and AOF/CC to the 78 ABW/CC for approval prior to implementation. The contractor shall identify or validate requirements for restricting airfield operations (Prior Permission Required (PPR)/Official Business Only (OBO)/Quiet Hours/Ramp Freezes), and shall implement restrictions approved by the 78ABW/CC, notify applicable base agencies of restrictions implemented, and document results.

1.10.4.1. The contractor shall receive PPR request from transient pilots and coordinate with appropriate base support agencies. Develop procedures to issue a PPR number on locally developed log for aircraft given the approval to land. A different log will be maintained for each month. Keep PPR logs on file IAW AF Record Disposition Schedule (RDS). Transient pilots whose PPR is disapproved will be clearly given the reason for disapproval. Normally, disapproval is only given when aircraft parking or servicing is unavailable.

1.10.4.2. The contractor shall be the 78 OSS approval authorities for issuance of PPR unless instructed otherwise by the 78 OSS/CC.

1.10.5. Contractor shall initiate an AF Form 651, Hazardous Air Traffic Report, or an AF Form 457, USAF Hazard Report, when necessary to report safety hazards concerning aircraft or vehicles on the flight line area. Submit appropriate forms to AFM/AAFM for administrative action.

1.10.6. The contractor shall support the Bird Aircraft Strike Hazard (BASH) Program.

1.10.6.1. The contractor shall provide notification of changes in the bird watch condition to appropriate base personnel and flying units. Advise air traffic control personnel of all BASH hazards located on or near the airfield. During responses to bird and/or animal activity, the contractor shall determine the correct Bird Watch Condition (BWC) (low, moderate, or severe) IAW BASH Plan (RAFB Plan 91-212).

1.10.6.2. The contractor shall respond within 10 minutes of notification to bird/animal/reptile activity on the airfield; issue appropriate advisory and take appropriate dispersal/removal action, to include firing of bird scare cartridges and other appropriate measures, as needed. Additional assistance can be requested from CES pest management, as necessary. Remove debris and/or remains and document incident in events log.

1.10.6.3. The contractor, if required, shall store and use dispersal equipment such as bioacoustics, and other pyrotechnics. Storage and handling of the equipment must be coordinated with Security Forces, Safety, and Munitions Storage personnel.

1.10.6.4. The contractor shall attend Base Bird Hazard Working Group (BHWG) Meetings. All responses to bird activity will be reported to the base BHWG for tracking and information purposes.

1.10.7. The contractor should attend, in conjunction with the AFM/AAFM, participate as a member of the Airfield Operations Board (AOB) and provide information relating to management of the airfield and airfield activities.

1.10.8. Closure of the Aerodrome/Runway

1.10.8.1. The contractor shall enter closures or restrictions into the NOTAM (Notice to Airmen) system until the change is published in applicable Flight Information Publications (FLIP). Once published in FLIP the contractor shall cancel NOTAM and make all required notifications.

1.10.8.2. In the event of an aircrew violating an airfield restriction, the contractor shall submit a written report of the incident to the AFM/AAFM.

1.11. AIRFIELD DRIVING AND POV PASSES.

1.11.1. The contractor shall work closely with the AFM/AAFM in maintaining an Airfield Driver’s Familiarization Program directive and establish procedures to control and identify privately owned vehicles (POVs) that are authorized to access the airfield IAW AFI 13-213 and RAFBI 13-213. Annually thereafter, the contractor shall review and recommend revision of the Airfield Driver’s Familiarization Program. Following review and approval of revisions, the contractor shall incorporate all approved revisions into the training package/directive and assist distribute changes to all applicable Airfield Driving Program Managers (ADPMs).

1.11.2. The contractor shall work closely with the AFM/AAFM with the following:

1.11.2.1. When requested, administer the training program to applicable ADPM. Also administer the training and tests to units that do not have ADPMs. This training and testing shall include the information and procedures required to operate a vehicle on the airfield. In the training program, the contractor shall include the following information IAW AFI 13-213, AFI 32-1042, and AFJMAN 24-306, Manual for the Wheeled Vehicle Driver, Chapter 20: Flightline entry control points and vehicle traffic flow, speed limits, applicable runway markings, vehicle parking and chocking, control tower light gun signal recognition, vehicle radio procedures for operating on or across a controlled movement area, local restrictions, operation in vicinity of aircraft, FOD control and prevention, unique operations and situations, night and inclement weather driving conditions.

1.11.2.2. The contractor shall enforce the provisions of the airfield driving procedures IAW RAFBI 13-213 on a daily basis. The contractor has the authority and responsibility to revoke individual airfield driving privileges when violations occur.

1.11.2.3. The contractor shall provide airfield training/briefing to other contractor/TDY (temporary duty) personnel based on type and location of work IAW RAFBI 13-213. This training/briefing may be provided by unit ADPMs if contractor/TDY personnel are working within their unit.

1.11.2.3.1. The contractor shall (after coordination with the AFM/AAFM) impose restricted routes to and from maintenance or construction job locations.

1.11.2.4. The contractor shall work closely with the AFM/AAFM during the annual inspection of each unit’s ADPM Airfield Driving Familiarization Program.

1.11.2.5. The contractor shall work closely with the AFM/AAFM in training ADPMs and their replacements on airfield driving requirements. Upon successful completion of training and testing the contractor shall certify the ADPMs by issuing them an AF Form 483, Certificate of Competency, and annotating on the form that the individual is “Airfield Trainer Qualified”. The ADPMs are then authorized to train personnel in their unit. These procedures will be clearly outlined in RAFBI 13-213.

1.11.2.6. The contractor shall inform the AFM/AAFM of all violations/ runway intrusions and actions taken.

1.11.2.7. The contractor shall assist the AFM/AAFM in providing a briefing on airfield driving at the Quarterly Base Vehicle Control Officer meeting. These briefings should include: changes to the airfield environment affecting airfield drivers; airfield safety; negative trends; changes in procedures for issuing airfield driver’s license; status of the annual inspection of ADPM airfield driving program; and other appropriate airfield driving topics.

1.11.2.8. The contractor shall, in coordination with the AFM/AAFM, analyze the request for airfield passes, and recommend approval/disapproval of temporary airfield permits for vehicle use.

1.11.2.9. The contractor shall assist the AFM/AAFM in revalidating all airfield permits each year.

1.12. FLIGHT PLANNING PUBLICATIONS, FORMS AND NOTAMS.

1.12.1. The contractor shall receive, review, update, and return annually to National Geospatial-Intelligence Agency (NGA) the annual FLIP survey list of all publications currently on automatic distribution from NGA with no more than one discrepancy. The contractor shall validate or update sub-accounts and amend requirements, as necessary. Ensure updated listing from NGA is current and valid.

1.12.1.1. The contractor shall maintain sub-account requirements letters that include POC listing, publications required, and justification for requirements. The contractor shall maintain and update a FLIP continuity binder. This binder shall include a signed copy of the annual FLIP survey list, sub-account requirements letters, and telephone numbers to contact NGA when errors/omissions are discovered.

1.12.1.2. The contractor shall coordinate FLIP changes with the AFM/AAFM on conditions that may adversely affect normal aircraft takeoff or landing performance.

1.12.2. The contractor shall order, inventory, and stockpile FLIPS and Aeronautical Charts. Replace FLIP products in publication room, flight planning room, and AMOPS upon effective date.

1.12.2.1. The contractor shall inspect FLIP displays and stock levels daily. Restock and/or replace any outdated material as required. Pubs and forms will be maintained IAW AFI 13-204 V3 Chapter 15.

1.12.2.2. The contractor shall receive research, analyze, validate, and requisition special FLIP/chart request. Monitor request and inventory order on arrival and distribute to requester within one duty day of receipt.

1.12.3. The contractor shall receive notification, pick-up inventory, and supply FLIP material (to include Permanent, Emergency, and Terminal Change Notices) to sub-accounts not later than 24 hours prior to the effective date of the materials. FLIP inventory and distribution shall be conducted in the publication room. FLIP inventory/distribution shall be conducted in the AMOPS east wall area. The area shall be kept neat and orderly with distribution FLIPs boxed for pickup. Identify overages/shortages of each product and recycle outdated products. Review products for accuracy and immediately notify appropriate agencies when errors and/or omissions are discovered.

1.12.4. The contractor shall notify sub-account Points of Contact (POC) when FLIP products are ready for pick-up. The contractor shall ensure that sub-account POCs sign for receiving FLIP products.

1.12.5. The contractor shall check the NOTAM Web System at the beginning of each shift to verify the information is valid or update as necessary. Contractor shall verify all NOTAMS with the control tower.

1.12.5.1. The contractor shall initiate NOTAMs on airfield facilities and issue, document, and transmit the NOTAM information IAW AFJMAN 11-208, DoD NOTAM System, para 4.4 within 15 minutes of notification . Provide notification to appropriate agencies. Transmit NOTAM information to the U.S. NOTAM Facility. The contractor shall check the NOTAM Web System Summary and Update after each NOTAM is sent/removed to validate that the information printed on the internet is accurate.

1.12.6. In the event of Internet-based NOTAM Web System outages, the contractor shall notify the U.S. NOTAM facility to place Robins AFB on consolidation. At that time, the contractor shall obtain NOTAM material from the base Communications Center. Material will be picked up from the Communications Center immediately upon notification of receipt.

1.12.7. The contractor shall initiate NOTAM action or non-procedural FLIP changes, as necessary, to inform flying activities and Air Traffic Control agencies of changes/adjustments to the flying environment. The contractor shall work closely with Terminal Instrument Procedures (TERPS) liaison to ensure procedural changes, as well as nonstandard approach lighting systems, are published in FLIP products.

1.12.8. The contractor shall initiate, analyze, document, and disseminate all non-NOTAM material (airfield advisories) to appropriate agencies within 15 minutes of notification. The contractor shall input local NOTAMs and/or non-NOTAM material into the Airfield Management Operations Web Page for dissemination to flying units.

1.12.9. The contractor shall receive revised directives or procedures, research and coordinate information received, evaluate old material and equipment, and make appropriate changes to flight planning room displays.

1.12.10. The contractor shall provide NOTAM and information when contacted via telephone by base agencies, military aircrews, and other Airfield Management Operations facilities. This information shall be accurate and up-to-date.

1.13. AIRFIELD MANAGEMENT OPERATIONS SECTION. (Including Flight Planning Room)

NOTE: Throughout the following paragraphs, time targets are established for accomplishing certain tasks. These targets have been developed based on experience, mission priorities and safety. The targets represent the worst case scenario likely to be encountered and are not to be construed as targets to be universally applied. For example, although a target of 45 minutes is established for processing outbound IFR flight plans, this task can be accomplished in 5 minutes or less during slow periods.

1.13.1. The contractor shall maintain an AFM approved log of daily events to record significant incidents/events during each tour of duty IAW AFI 13-204V3.

1.13.1.1. The daily events log shall be maintained in the Airfield Management section IAW AFI 13-204V3. The contractor shall submit all daily event logs for final review IAW AFI 13-204V3.

1.13.2. The contractor shall be responsible for processing flight plans and other air traffic related data through the national and international air traffic systems. All aircraft departing Air Force installations must submit flight plans to AMOPS prior to takeoff.

1.13.3. Inbound Flights.

1.13.3.1. The contractor shall receive notification of inbound aircraft via Aeronautical Information System (AIS), radio, telephone or other means and acknowledge receipt within 15 minutes of notification. Calculate estimated time of arrival (ETA), if required. Enter data on Aircraft Traffic Log. Notify appropriate agencies to include U.S. Customs and Agriculture to meet aircraft arriving from foreign countries. Other notification requirements may apply, such as distinguished visitors (DV) or other special interest missions. Monitor events until the aircraft has arrived. Inbound notifications shall be processed not later than 15 minutes prior to ETA.

1.13.3.2. The contractor shall receive arrival notification from control tower. Enter data on Aircraft Traffic Log and make appropriate notifications. Arrival notifications shall be processed not later than 10 minutes after arrival. Enter arrival time and block time in Aircraft Traffic Log.

1.13.3.3. The contractor shall determine when an aircraft is overdue and initiate appropriate action IAW AFI 13-202, Overdue Aircraft, paragraph 1, and AFJMAN 11-213, Military Flight Data Telecommunications System chapter 8. Log information on the Events Log, and conduct follow-up action.

1.13.3.4. The contractor shall process information on impending arrival of unauthorized or unscheduled landing (military or civilian). Notify appropriate agency of landing intention and arrival time, log known information, verify departure point from aircrew, transmit No Flight Plan (FPNO) arrival message to departure base, or appropriate flight service station (FSS) and monitor for reply.

1.13.3.4.1. The contractor shall, for unauthorized civil aircraft landings, coordinate unauthorized landing IAW local procedures, and secure information as needed to assist in the collection of any landing fees IAW AFI 10-1001, Civil Aircraft Landing Permits.

1.13.3.4.2. The contractor shall complete the requirements as defined in AFI 10-1001 for any unauthorized landings, emergency landings, and intentional unauthorized landings by civil aircraft. The contractor shall gather all necessary information from the pilot and USAF agencies in order to prepare and submit the required documentation to the AFM/AAFM.

1.13.4. Outbound Flight Plans.

1.13.4.1. The contractor shall process outbound Instrument Flight Rules (IFR) or composite flight plans (DD Form 175, Military Flight Plan/DD Form 1801/DoD International Flight Plan) within 15 minutes of receipt. Ensure all departing aircraft file an appropriate flight plan. Review flight plan for errors or omission, address flight plan for submission into Aeronautical Information System (AIS), log appropriate information on Aircraft Traffic Log, and notify appropriate agency of outbound information. Transmit flight data to appropriate agency through AIS, and monitor for acknowledgment. Flight plan errors will be coordinated with the aircrew for correction. When the aircrew is not available, input full route clearance (FRC) in the remark section of flight plan via AIS. Place flight plan in hold status awaiting departure. These flight plans shall be processed as expeditiously as possible but, not later than 45 minutes after receipt.

1.13.4.2. The contractor shall process outbound Visual Flight Rules (VFR) flight plans. Review flight plan for error or omission, address flight plan, log appropriate information on Traffic Log, notify control tower of outbound information, and place flight plan in hold status until departure. These flight plans shall be processed as expeditiously as possible, but not later than 20 minutes after receipt. Coordinate departure messages as appropriate.

1.13.4.3. The contractor shall log stereo flight plans on the aircraft traffic log, if system is down a manual form will be used. Transmit the flight data to appropriate agencies through AIS, and monitor for acknowledgment. Log all information as required on the Daily Events Log. These flight plans shall be processed as expeditiously as possible, but not later than 30 minutes after receipt.

1.13.5. Outbound Flights.

1.13.5.1. The contractor shall receive aircraft departure notification. Log information, calculate estimated time of arrival (ETA), notify appropriate agencies, and transmit flight departure data via AIS. Monitor for acknowledgment. Send follow-up message if not acknowledged within 10 minutes. Outbound departures will be processed as expeditiously as possible, but not later than 15 minutes prior to the ETA at the destination.

1.13.5.2. Follow-up with flight crews, flying squadrons, air traffic control, etc., on all proposed departures that are 30 minutes past proposed departure times and every 30 minutes thereafter until aircraft departs or flight plan is canceled.

1.13.6. The contractor shall process flight advisory message to either point of origin, flight service center, pilot, or aircraft in flight upon notification or detection of possible hazardous condition that may affect the safe operation of aircraft. Monitor for reply and receive pilot's intentions. Notify appropriate agency of pilot's intention, and make appropriate log entries. Flight advisories involving safety of flight issues for airborne aircraft take priority over all other tasks except in-flight emergencies for aircraft landing and aircraft crashes for aircraft inbound to or outbound from the base.

1.13.7. The contractor shall check messages received over the Local Area Network System (LANs) and those applicable to aircrews will be printed and provided to them. Messages include: computer flight plans, unclassified messages affecting aircraft movement, mission immediate correspondence, and flight safety messages. Messages applicable to all aircrews shall be posted in the flight planning room with the information clearly visible to aircrews.

1.13.8. The contractor shall process and disseminate miscellaneous messages to appropriate agencies as required via AIS. Miscellaneous messages include: query message, confirm clearance (stopover) message, change destination, equipment outage, delay message (International Civil Aviation Organization (ICAO)), cancellation, and remove strip (ICAO/DD175). Monitor AIS for reply and log information on inbound/outbound log.

1.13.9. The contractor shall monitor distinguished visitor (DV) arrivals and departures. DV notifications shall be made immediately and take priority over all other tasks except emergencies. Updates to ETA and/or ETD (estimated time of departure) will be made as received. Post-Airfield Management Operations Marquee with the required information/names obtained from protocol or command post, as appropriate.

1.13.9.1. Process applicable checklist upon notification of inbound/outbound DV; provide updated arrival information including estimated block time.

1.13.9.2. The contractor shall immediately report any radio problems to the Communications Squadron and immediately notify appropriate agencies when the pilot-to-dispatch radio is rendered inoperative. The contractor shall follow-up on outages and other problems until repaired.

1.13.10. The contractor shall establish procedures to ensure Airfield Management personnel do not release the names of personnel allegedly involved in an aircraft incident or accident to agencies outside U.S. Air Force channels. It is Air Force policy not to release names to outside agencies, including the FAA, without the approval of HQ USAF/XOO.

1.13.11. The contractor shall establish procedures for pyramid recall notification IAW DFARS 237.76, Continuation of Essential Contractor Services. All tasks under this contract are considered mission essential. A current copy of the recall plan will be provided to the AFM/AAM/AOF/CC/DO

1.13.12. The contractor shall maintain operating instructions, Quick Reaction Checklists (QRC), logs, or similar papers to document the activities and responsibilities listed below as applicable to the local and transient flying activities. Items may be combined, however, all QRC must allow for expeditious accomplishment (i.e. task accomplishment without referring to another document). A QRC, Operating Instruction, and/or logs must cover all requirements IAW AFI 13-204V3 and be validated by the AFM/AAFM.

1.13.12.1. All contractor personnel shall review the OI's and QRC's monthly and document review. Maintain documentation of review for 1 year. The contractor shall update as necessary to meet mission or regulatory guidelines.

1.13.13. The contractor shall review annually and update, as necessary, all operating instructions and quick reaction checklists.

1.13.14. The contractor shall ensure shift changes involve a thorough shift change briefing. Shift changes are documented on the daily event log.

1.13.15. The contractor shall notify Security Forces prior to using pyrotechnics for bird dispersal. Log these notifications in the event log.

1.14. TRANSIENT AIRCREW SUPPORT.

1.14.1. The contractor shall collect, prepare, and maintain data to brief aircrews on facility conditions that may affect airfield operation or information appropriate to the mission. Provide updates as required via the Airfield Management Operations Share Point.

1.14.2. The contractor shall assist transient aircrews. Maintain aircrew lounge, receive and disseminate messages to aircrews, and provide temporary, limited storage space for aircrew equipment. Ensure that the aircrew lounge is open during field operating hours. The contractor shall not allow storage of articles that contain any explosive charge, such as parachute packs. Contractor shall direct aircrews to store such items on their aircraft, as storage Facilities is not available.

1.14.3. The contractor shall provide a written response to the AFM for an unsatisfactory rating about airfield management performance on a Transient Aircrew Evaluation by investigating and providing a reply. Submit reply IAW Appendix D. Provide COR with a copy of favorable/unfavorable ratings.

1.14.4. Upon receipt of notification from transient unit deploying to the base, the contractor shall forward all requested services to 78 LRS Base Reception. Log coordinated information in events log.

1.14.4.1. The contractor shall coordinate through the AFM/AAFM for any aircraft departures and arrivals occurring outside published airfield operating hours. If approved, the contractor shall notify the Robins Command Post, Transient Alert (TA), Control Tower and Weather.

1.15. EMERGENCY RESPONSE.

1.15.1. The contractor shall respond to Primary Crash Alarm System (PCAS) activation by air traffic control (control tower) immediately after notification. Enter emergency data on locally developed Emergency/Accident Log, and acknowledge receipt with identification initials. Transmit data verbatim on Secondary Crash Net (SCN) immediately after receipt, document on Daily Events Log, and wait for acknowledgment by the telephone lighting system or by obtaining initials. If information is received from another source (i.e. command post, maintenance), then pass information to Air Traffic Control (ATC). Review quick reaction checklist (QRC) to ensure appropriate notification is accomplished and proper action taken. Transmit updated data over SCN, to include termination, as required. Log required information.

1.15.1.1. The contractor shall respond to the daily PCAS test activation immediately. Activate the SCN daily at a predetermined time to determine system operational status, and record responding agency initials. Follow up on system irregularities determined during secondary crash net check. Log required information on Events Log.

1.15.2. The contractor shall receive emergency/exercise data from sources other than PCAS. Enter data on Emergency/Accident Log. Time permitting, verify source to determine if information is valid. Activate the SCN immediately after receipt of valid information; wait for acknowledgment by lighting system and/or by obtaining initials. Review QRC to ensure appropriate notification is accomplished and proper action taken. Log all information on daily events log.

1.15.2.1. The contractor shall establish, and update as needed, a conference call-type system through the Robins AFB Operator. This system will be used to immediately notify affected agencies when the SCN is inoperative.

1.15.3. The contractor shall receive, disseminate and log on an AFM approved log all weather watch/warning or advisories, using QRC as a guide, log on events log.

1.15.4. The contractor shall coordinate with the AFM/AAFM to insure participation as a member of the Emergency Operating Center (EOC) to facilitate and coordinate airfield operations as required. Comply with the contingency plan for disaster or potential disaster situations.

1.15.5. The contractor shall respond on-scene at the landing runway to all in-flight emergencies where the possibility of foreign objects on the runway and/or taxiways exists. Inspect runways and taxiways as required after an in-flight or ground emergency.

1.16. ADMINISTRATION.

1.16.1. The contractor shall maintain standard Air Force filing system IAW AFI 37-138, Records Distribution-Procedures and Responsibilities, Chapters 2 and 3, and AFI 33-322, Records Management Program, paragraph 7.

1.16.2. The contractor shall maintain a publication listing and utilize Air Force Electronic Publications Library (AFEPL) on the Robins INFOBASE to identify publication changes affecting Airfield Operations.

1.16.3. The contractor shall be knowledgeable of AFH 33-337, The Tongue and Quill, and shall prepare all correspondence reports and documents in accordance with this handbook. Official Correspondence will be forwarded by staff summary sheet.

1.16.3.1. The contractor shall receive visitors and telephone calls. Route calls and visitors to the appropriate office.

1.16.4. The contractor shall process incoming correspondence, Electronic Mail and re-route to appropriate offices.

1.16.5. The contractor shall utilize Office Automation to maintain magnetic files. Maintain numerous reports, plans, documents and statistical data affecting Airfield Operations. Create logs and charts for AMOPS and airfield management activities.

1.16.6. The contractor shall investigate and answer suggestions from AF Form 1000 using AF Form 1000-1, Suggestion Evaluation and Transmittal.

1.16.7. The contractor shall be required to perform activities, including the collection use and dissemination of records associated with operating systems of records as identified in paragraphs 5.3.1.1., 5.3.5.4.1., and 5.4.9. that involve employee ID and vehicle passes, Personnel Security Clearance and Investigation, and Education and Training which contain information protected by the Privacy Act and FAR 52.224.

SECTION 2

SERVICES SUMMARY (SS)

Contractor requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each performance objective. The absence of any contract requirement from the SDS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. Performance will be evaluated in accordance with the Quality Assurance Surveillance Plan (QASP).

SERVICE SUMMARY