Appendix-A-PWS.docx

PERFORMANCE WORK STATEMENT

For E-4B Contractor Logistics Support (CLS)

Preparation Date: 27 February 2015

Revision Date:

Preparing Organization: AFLCMC/WLVSA

TABLE OF CONTENTS

SECTION I - DESCRIPTION OF SERVICES/GENERAL INFORMATION

The Contractor shall provide CLS for the E-4B National Airborne Operations Center (NAOC) aircraft. The current fleet size is four (4) aircraft stationed at Offutt AFB, NE. This includes Program Management, Aircraft Depot Maintenance, Supply Chain Management, Field Service Representatives (FSRs), and Engine Maintenance and Overhauls as stated in this PWS. The Contractor shall support any changes in the location, quantity and/or services under this contract. If necessary, the Contractor shall enter into negotiations with the Government to determine the impact of increasing or decreasing coverage or change of location of aircraft.

The Contractor shall provide uninterrupted support between the normal hours of 7:30 AM to 4:00 PM, Monday - Friday, excluding federal holidays as observed by both the Contractor and the Government (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas), and excluding base closure dates, unless otherwise instructed. The Contractor’s normally designated annual holiday days (as identified above, plus six additional days over the Thanksgiving and Christmas holiday periods), if worked (as needed and determined by the 55 AMXS), shall be accomplished as over and above. Base closure dates shall be documented in accordance with company policy.

BACKGROUND

The E-4B fleet consists of four (4) highly modified and specialized Boeing 747-200 aircraft. The primary mission of the E-4B is Strategic Command and Control, providing the President of the United States (POTUS), the Secretary of Defense (SECDEF), and the Chairman of the Joint Chiefs of Staff (CJCS) a highly survivable command, control, and communications center to direct U.S. forces, execute emergency war orders and coordinate civil authorities’ activities. The E-4B provides a worldwide, survivable enduring node of the National Military Command System (NMCS) to fulfill national security requirements throughout the full spectrum of conflict. The E-4B aircraft is powered by four General Electric (G.E.) CF6-50 engines. The E-4B is Military Type certified, and some systems are common to the commercial 747-200. The E-4B carries a complex, integrated suite of mission systems originally developed and installed by a variety of contractors and government organizations.

CONCEPT OF SUPPORT

This CLS contract is part of an Integrated Weapon System (IWS) approach utilizing multiple contracts to meet all requirements that were previously combined. There are 3 major contracts that fulfill these requirements, the CLS contract, the Engineering Support Services (ESS) contract, and the National Nuclear Communication Support (N2CS) contract. Each Contractor shall establish appropriate Proprietary Information Agreements (PIAs), Associate Contractor Agreements (ACA’s) and/or OEM Agreements with each other and other system OEMs as described in each PWS in order to support E-4B requirements.

The CLS contract (this contract) shall provide E-4B sustainment for the aircraft, including Aircraft Depot Maintenance, Supply Chain Management for aircraft and mission systems, Engine Maintenance and Overhauls, and FSRs. The Contractor shall provide CLS with FAA certified/non-certified parts and maintenance for the E-4B fleet. Organizational Maintenance is performed by the 55th Maintenance Group at Offutt AFB, NE.

The ESS contract provides Recurring and Non-Recurring Engineering services for sustainment, mission support, and modifications as directed.

The N2CS contract will provide select Mission System software sustainment, Maintenance Support Facility (MSF) management and sustainment, Engineering Support (Mission System Technology Refresh), Mission System FSR support, Parts Repair, Modifications, and E-4B Program Scheduling/Planning.

Other contracts will be utilized as determined appropriate for future mission system support and/or modifications. The E-4B System Program Office (SPO) will be the contract integrator; however, each Contractor shall develop inclusive communication processes with each E-4B contractor for successful, timely, and cost-effective outcomes.

PROGRAM MANAGEMENT

Personnel Management The Contractor shall provide names and contact information for key personnel to the Contracting Officer (CO) at least 30 calendar days prior to contract performance and provide updates within seven calendar days if changes are made throughout contract performance. The Contractor shall provide an initial listing of Contractor employees’ names and position titles to the CO prior to contract performance which will be updated monthly to include employee status or position changes (CDRL).

Contractor Personnel Selection The selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor, with the exception of Key Personnel (Program Manager, FSRs) positions, which will have sanitized resumes approved by the Government. The Contractor shall provide personnel for contract administration, procurement, data and technical support, data management, training and meeting attendance. The Contractor shall ensure all Contractor employees wear appropriate attire, depending on particular job assignment, and be physically identifiable as Contractor employees. Contractor employees shall have the ability to read, write and speak English. The Contractor shall not employ persons on this contract if such employee is identified as a potential threat to the health, safety, security, and/or general well-being or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing Contracting Officer Representatives who are overseeing any contracts/subcontracts awarded to the Contractor. The Contractor shall employ and maintain a technically trained and experienced work force. Depending on particular condition, occasion or place, or job assignment, all contract employees shall require professional, suitable attire. All contractor employees shall conduct themselves in a professional, courteous manner. The Contractor shall comply with the requirements set forth in this PWS and base regulations concerning conduct of employees as referenced herein. The Contractor shall be responsible for training of their personnel. Certain exceptions for Government unique activities and systems are detailed within this PWS. Unless otherwise specifically identified as a Government provided service/activity, the Contractor shall be responsible for monitoring, scheduling, documenting and all associated costs for the training, qualification and/or certification of their employees. Training time and participation shall not relieve the Contractor from other PWS performance requirements or coverage.

Program Manager The Contractor shall provide a Program Manager and a deputy who shall be responsible for the performance of the work and shall have full authority to act for the Contractor on programmatic matters relating to the performance of this contract.

Program Manager Qualifications The Contractor shall hire and maintain a Program Manager who has a minimum of five (5) years program management experience, of which, five (5) years must be in large/wide-body heavy aircraft maintenance and complex communication systems management. The Program Manager must also have the following minimum experience qualifications:

· Knowledge and experience of Department of Defense and United States Air Force acquisition processes, policies and requirements

· Extensive experience in the implementation of time-phased earned value measurement and reporting systems in accordance with DFARS 252.234-7002

· Demonstrated performance in the application of Maintenance Steering Group III (MSG III) and/or Reliability Centered Maintenance (RCM) maintenance concepts

· Demonstrated experience in fielding aircraft with Federal Aviation Administration (FAA) and military airworthiness certification processes

· Experience in airborne communication systems performance and interdependencies, IWSs, ground systems, and support equipment

· Large team leadership of engineering and financial analyses utilizing systematic, disciplined, quantifiable approaches to implement, develop, and document contractual requirement compliance

· Knowledge and experience in system design for environmental qualification, electromagnetic effects, nuclear survivability/vulnerability, configuration control, modernization, and sustainment efforts Program Management Plan (PMP) The Contractor shall establish a management system and develop, maintain, and deliver a Program Management Plan for execution of the E-4B CLS program per this PWS. The PMP shall include the following:

1. Contract Work Breakdown Structure (CWBS) (CDRL)

2. Integrated Master Plan (IMP) (CDRL)

3. Integrated Master Schedule (IMS) (CDRL)

4. Key Contact List (CDRL)

5. Subcontracting Plan (CDRL)

In addition to the PMP, the following CDRLs are required:

6. Systems Engineering Management Plan (SEMP) (CDRL)

7. Configuration Management Plan (CMP) (CDRL)

8. Risk Management Plan (RMP) (CDRL)

9. Quality Management Plan (QMP) (CDRL)

Monthly Status Report The Contractor shall provide a Monthly Status Report to the Government in electronic format. As a minimum the MSR shall include the following areas updated from the initial PMP:

1. Integrated Master Schedule/Integrated Master Plan

2. Contract Funds Status Report (CFSR) (CDRL)

3. Man-hours, showing projected and actual man-hour expenditures

4. Risk Management Plan assessments (CDRL) Program Planning and Scheduling Support The Contractor shall prepare, produce and maintain a Work Breakdown Structure (WBS), IMS, including critical path, and IMP that specify the requirements to be accomplished for the program as defined in the PWS and specification. The Contractor shall provide the overall Programmed Depot Maintenance (PDM) and modification installation and test schedule to be installed at the PDM facility (CDRL). The Contractor shall present each schedule by tail number in Microsoft Project format and identify, analyze, and recommend mitigation strategies associated with the efforts. The Contractor shall provide the Government with a timeline that meets the threshold to return each aircraft to service following completion. The Contractor shall participate in an IPT to contribute and coordinate with the other contractors and the Government to create a system level Integrated Master Plan/Integrated Master Schedule (CDRL). As part of this activity, the Contractor shall provide and maintain a current IMP/IMS database, including program schedules with all critical milestones and prerequisite events for concurrent accomplishment of activities for aircraft depot maintenance and modification requirements with web-enabled electronic access to the E-4B SPO.

Scheduling As directed by the CO, the Contractor shall integrate aircraft depot maintenance and modification planning to aid the E-4B SPO in minimizing aircraft down time and cost. The Integrated Master Schedule shall include information on all applicable modifications, Time Compliance Technical Orders (TCTOs), and Service Bulletins (SBs) to be installed at the depot facility. The Contractor shall work with the SPO to incorporate other modifications into the installation plan. The Contractor shall recommend action where synergies in the installation provide greater efficiencies. The Contractor shall provide the final IMS, in Microsoft Project, no later than 30 calendar days prior to the start of the effort on a particular tail number. (CDRL) Risk Management The Contractor shall develop and maintain an integrated Risk Management Plan (RMP) and continually update it throughout the life of the program. (CDRL) Risk Management touches on all aspects of program management to include cost, schedule, performance, technical, product data access, technology protection, production, sustainment and logistics planning. The Contractor shall establish sound processes for risk planning, risk assessment (identification and analysis), risk handling and risk monitoring IAW AFI 63-101. The Contractor shall ensure its integrated RMP includes subcontractors, partners and others involved in the E-4B program support. The Contractor shall analyze and mitigate risk on the program and comply with all schedule, concurrent depot maintenance/modifications, Original Equipment Manufacturer (OEM) data access, engineering support, systems test and evaluation requirements.

Integrated Product Team (IPT) The Contractor shall participate in IPTs (e.g. Air Vehicle, Flight Avionics, Sustainment, etc.), consisting of representatives from each organization or company that provides functional support for the weapon system or its mission (i.e. Quality Assurance (QA), Logistics, Engineering, Data Support and subcontractors to support objectives). The Government will establish and coordinate various IPTs which are responsible for both sustainment and recommended improvement/modifications for their assigned functional systems. The focus of these IPTs is to provide recommendations. The following are examples of such recommendations and projected organizations involved in each:

· Aircraft Availability Improvement Team (ESS, CLS, N2CS, SPO)

· Track obsolescent parts (ESS/N2CS, SPO and CLS).

· Improve Reliability and Maintainability Components/Systems (ESS, SPO, CLS, and N2CS).

· Prioritize sustainment funded efforts (CLS/SPO).

· Integrate modifications into the depot maintenance package (ESS/CLS/SPO/N2CS)

· Plan for USAF mandated modifications whether for safety, temporary, and enhancement purposes.

· Plan for evolution of system technologies and standards.

Conferences/Reviews/Meetings The Contractor shall support and participate in recurring and non-recurring conferences, reviews and meetings as directed by the E-4B CO.

Post Award Meeting The Contractor shall participate in a Post Award meeting in the Oklahoma City, OK area within 30 calendar days after Contract Award. The purpose of the meeting is for the Contractor to review with and demonstrate to the Government their management procedures, provide progress assessments, review of technical and other specialty area status, and to establish schedule dates for near term critical meetings/actions.

1.1.1.1 Recurring Meetings

The Contractor shall host meetings listed below on a recurring basis. The Contractor shall prepare the agenda and meeting minutes for each meeting. (CDRL) A short description of each meeting is listed below. The table below describes additional meetings and frequency.

Program Management Review (PMR) The Contractor shall host an annual PMR and associated side meetings. The Contractor shall brief overall program status, risk management status, configuration management status, Programmed Depot Maintenance (PDM) status, systems engineering status and other assigned agenda topics. The PMR agenda topics, presentations, and location will be approved by the government prior to the meeting.

Engine PMR. The Contractor shall brief Engine Removals since the last Engine PMR (removal reason and significant findings); current and emerging CF6-50 fleet wide issues; recommended upgrades and service bulletin incorporation; and, status on current upgrade initiatives.

System Security Working Groups (SSWG). The Contractor shall attend the E-4B System Security Working Groups (SSWG) as necessary in support of individual systems. This working group shall provide coordination and oversight for E-4B System Security Issues and shall meet regularly to address on-going system security issues (e.g. up-coming re-accreditations, changing requirements, and trends in industry) and modification driven activity. The System Security Working Group shall be chaired by the E-4B SPO. The Contractor shall provide a dedicated representative to the SSWG. This contractor representative shall be responsible for ensuring that appropriate representation from the contractor, subcontractors or vendors is available for SSWG meetings.

Supply Chain Management Review. The Contractor shall host a quarterly review of the overall health of the Supply Chain and provide updated information on repairs, issue rates, CANN rates and other program metrics.

Funds Management The Contractor shall develop and maintain processes to identify and document contract funding requirements and changes, budget estimates and funds in excess of contract needs. The Contractor shall accomplish the following:

· Develop and implement a funds management system, which tracks, forecasts and monitors funding.

· Develop, maintain and deliver a CFSR. (CDRL)

· Develop, maintain, and deliver a PDM Cost Projection Report. (CDRL)

· Develop, maintain and deliver a weekly CLIN Status Report (CDRL)

· Respond to E-4B SPO requests, including short notice from the Government, for funding data for fiscal year (FY)requirements and shortfall projections.

· Provide spend plans that reflect program costs and spend rates upon request.

· Respond to E-4B SPO requests to identify, review, analyze and forecast financial impacts to program.

GENERAL INFORMATION

Contractor Identification Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

Contractor Manpower Reporting The Contractor shall report ALL contractor FTE direct labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USAF via a secure data collection site at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government FY which runs 1 Oct through 30 Sept. While inputs may be reported any time during the FY, all data shall be reported NLT 31 Oct of each calendar year. The Contractor and Subcontractor(s) will use eCMRA Contractor and Subcontractors Users’ Guide and the Frequently Asked Questions for instructions on how to input the required information. The guides and frequently asked questions are available at the eCMRA link above. The prime Contractor will flow this requirement to all Subcontractors meeting the SAT threshold and verify with Subcontractors that inputs are being accomplished as required. Contractors may direct questions to the CMRA helpdesk.

Uses and Safeguarding of Information Information from the secure website is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

Mission Essential Services This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

Make or Buy Plan The Contractor shall provide Make or Buy Plans for additional negotiated efforts after contract award IAW FAR 15.407-2 upon request by the CO.

Commercial Warranty The Contractor shall exercise any vendor standard warranties on behalf of the Government for vendor procured items.

Applicable Publications and Documents The Contractor shall perform all work under this PWS IAW all documentation and references (Technical Orders, Air Force Instructions (AFIs), USAF Technical Orders, etc.) listed in Appendix B. The Contractor shall use 1E-4B Series Technical Orders as the primary source for all work and repairs. The Contractor shall use Boeing 747 or OEM/vendor series manuals and drawings should the 1E-4B Technical Orders not cover a particular procedure. If there is neither a 1E-4B series manual nor Boeing 747 or OEM/vendor documentation, then the Contractor shall contact the relevant OEM/vendor for disposition. If the Contractor is unable to receive disposition from the OEM/vendor, then the Contractor shall notify the E-4B SPO Engineering section for disposition. The Contractor shall maintain IAW all Government provided applicable publications and documents listed in Appendix B. Any deviations to the requirements defined in the documentation must be approved by the E-4B CO.

Government Access to Contractor Facility Government and Government Representatives will have access to the Contractor/Subcontractor’s facilities in the performance of this contract. The Government will notify the Contractor/Subcontractor prior to the visit and provide appropriate visit request documentation.

Contractor Access to Government Facility Contractor personnel will have access to the Government facilities as required in the performance of this contract. The Contractor shall request access prior to the visit. Access to classified data will require the Contractor’s personnel to have the appropriate level of security clearance and need to know.

Security Requirements In regards to all requirements within this PWS, the Contractor shall comply with the requirements identified in DD Form 254, DoD Contract Security Classification Specification. The highest level of safeguarding required is “SECRET”. The Contractor’s facility (not the depot facility) shall have a clearance level of “TOP SECRET”. The Contractor shall provide FSRs with “TOP SECRET” clearances. The Contractor shall obtain all security clearances and badges for entry into controlled areas IAW local policy.

Safeguarding Classified Information The Contractor shall conform to the provisions of DoD 5220.22-M for safeguarding classified information and material as well as AFI 31-401. The Contractor shall ensure only those persons who have the proper security clearance and a need to know according to the performance of work under this contract shall be given access to classified information or material.

Environmental Requirements/Compliance with Laws and Regulations The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, and requirements regarding environmental protection. In the event environmental laws and regulations change during the term of this contract, the Contractor shall be required to comply with such laws when they come into effect.

Environmental and Safety Training The Contractor shall be responsible for complying with all safety and environmental requirements at the Main Operating Base (MOB), including local base policies according to the Base Standards Agreement (BSA). The Contractor shall provide the environmental and safety training certificate for all employees at the MOB to the CO before the completion of phase-in. (CDRL) The Contractor shall implement a Safety Program that ensures the protection of the Government property and personnel IAW Occupational Safety and Health Administration (OSHA), and the Air Force Occupational and Environmental Safety, Fire Protection and Health (AFOSH) program.

Health and Safety on Government Installations In performing work under this contract on a Government installation, the contractor shall comply with federal, state and local regulations regarding occupational safety and health and the specific health and safety requirements established by this contract. The contractor shall notify the CO of any injuries that occur to contractor personnel while on the installation. The contractor shall notify the CO of damage to government property or equipment during the execution of the contract. The Contractor shall comply with base hazardous material (HAZMAT) handling requirements and ensure compliance to regulatory requirements for the proper receipt, storage, issuance, inspection, distribution and disposal of HAZMAT. The Contractor shall address Environmental and Hazardous Material Management as part of its overall Program Management Plan.

Voluntary Protection Program (VPP) The contractor's shall ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Contractor shall follow the safety and health rules of the installation, OSHA and this PWS/SOW. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html.

The contractor shall provide their Total Case Incidence Rate (TCIR), their Days Away Restricted and/or Transfer Case Incident rate (DART) rates and their OSHA Form 300A and annually to the CO for consolidation and submission as part of the installation's annual VPP Self and Health management report. TCIR and DART rates are due by the 15th of January of each year.

The contractor is responsible for compliance with the OSHA (Public law 91-596). The contractor shall submit a Safety and Health Plan and corresponding site safety checklist to the CO 10 workdays after contract award. The contractor's Health and Safety plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety and health violations and uncontrolled hazards in the contractor work areas. (CDRL) The contractor shall identify the processes and procedures the contractor shall use to track compliance with the Safety and Health Plan, and the process and procedures that shall be used to correct violations.

The contractor's Safety and Health Plan shall demonstrate a management commitment to employee safety and health and shall identify the application of the safety and health plan to subcontractors.

The contractor's Safety and Health Plan shall: identify the roles and responsibilities of the following individuals; management, supervisors, employees and safety coordinator. It shall also identify applicable safety rules and regulations, and shall include a worksite hazard analysis to include base-line hazard identification and required control measures. The contractor's Safety and Health Plan shall: include a job site analysis to include hazard of tasks required to control measures; identify employee safety and health training requirements; along with the documentation process.

The contractor's Safety and Health Plan shall include a workplace inspection frequency to include identifying the individual conducting the inspections and shall include employee hazard and mishap reporting procedures.

The contractor's Safety and Health Plan shall identify individual(s) responsible for corrective hazards, and shall identify first aid and injury procedures, procedures for accident investigation and reporting, identify emergency response procedures and identify the process for tracking controlled hazards in contractor work areas.

The primary contractor is responsible for establishing these requirements for all subcontractors who qualify as applicable contractors meaning they are working at the MOB for a minimum of one thousand hours in three months under the same contract.

Quality Management The Contractor shall be responsible for all QA requirements associated with this PWS and provide a Quality Management Plan (CDRL). The Contractor shall maintain quality management at the Depot Maintenance facility in compliance with CFR Title 14, FAR Part 145 and adhering to the requirements of ISO 9001:2008/AS9100 Quality System Standards. The Contractor shall maintain FAA certification, where applicable, and system integrity for those aircraft parts, supplies, and services procured by the Contractor. The Contractor shall ensure the quality program is designed to detect and correct conditions adverse to quality. The Contractor shall develop, maintain, and deliver a Government approved Quality Management Plan for both FAR Part 145 repair stations and other maintenance sites. The Prime Contractor shall ensure all subcontractors and vendors to maintain a quality system to achieve control of the quality of the services and supplies they provide.

Aircraft Maintenance Quality Assurance The Contractor shall address the Aircraft Maintenance QA Program and procedures in their Quality Management Plan. The Contractor shall use CFR Title 14, FAR Part 145 certified and FAA approved/certified aircraft and engine depot repair facilities in the performance of this PWS. The Contractor shall provide information concerning FAA certification of repair facilities on request from the CO. The Contractor shall assure requirements for standard and repair services not requiring FAA certification are accomplished by suppliers meeting applicable quality system standards and provide supplier Certificate of Conformance (CoC). The Contractor shall support Government inspections, verifications and evaluations to the Contractor's Depot, engine overhaul and repair facilities, and primary operating bases to ascertain the adequacy of the quality system. The Government reserves the right to disapprove the quality system or portions thereof when it fails to support or ensure Contractor compliance with any or all contractual requirements.

Quality System Review The Contractor shall emphasize periodic management review of the quality system to ensure effective development, implementation and execution of processes, systems and requirements for support of and compliance with all contractual requirements. Distribution of oversight results, corrective actions and follow-up actions shall comply with good management principles.

Depot Maintenance Quality The Contractor shall deliver aircraft from depot maintenance to the Government with no more than ten (10) minor defects, one (1) Major defect, and no Critical defects attributed to the Contractor per T.O. 00-35D-54. The Contractor shall resolve defects at no additional cost to the Government.

Deficiency Reporting The Contractor shall identify, report, and track deficiencies found during the Depot Maintenance visit including all phases of test and evaluation, maintenance and modifications. The Contractor shall investigate all Product Quality Deficiency Reports (PQDRs), Material Deficiency Reports (MDRs), Acceptance Inspection Deficiency Reports (AIDRs), HAZMAT Reports (HMRs), and Technical Publication Deficiency Reports (TPDRs) submitted against defective items procured, manufactured, repaired or overhauled by the Contractor in support of this PWS. The Contractor shall coordinate with the 55th Wing QA to allow them to process deficiency reports in accordance with TO 00-35D-54 (USAF Production Quality Deficiency Reporting system), as required for GSI/NSN parts returning from the Contractor’s PDM facility. Annotate in the DR if companion Service Difficulty Reporting to the FAA is being accomplished. Internal audits shall be performed to incorporate corrective actions and lessons learned into processes to eliminate the cause of non-conformances. Quality system data shall be available for review, as deemed appropriate.

Foreign Object Damage (FOD) Prevention The Contractor shall develop a FOD Prevention Plan for each COMBS/supported location that meets the requirements of AFI 21-101 as locally supplemented. The Contractor shall coordinate the plan with the local Contracting Officer Representative (COR) and comply with local unit/base FOD control plans and procedures. The FOD Prevention Plan shall address how field teams will comply with the plan and procedures. (CDRL) Tool and Equipment Management The Contractor shall develop a Tool Control Plan for each COMBS/supported location that meets the requirements of AFI 21-101 as locally supplemented. The Contractor shall coordinate the plan with local COR and comply with local unit/base tool control plans and procedures. The Tool Control Plan shall address how field teams will comply with the plan and procedures. (CDRL) Parts Quality The Contractor shall perform parts maintenance (repair, overhaul, modification and service) and procurement in the same manner as originally installed and certified by Type Certificate (TC) or Supplemental Type Certificate (STC). The Contractor shall coordinate the procurement of unapproved TC or STC items, which are not in the IPC, through E-4B SPO Engineering for concurrence and CO approval.

The Contractor shall not remove any IUID plates installed on any Covered Aircraft without CO direction. The Contractor shall comply with IUID markings and reporting policies in Military Standard 129R (MIL-STD-129PR) and AFI 23-101 “AF Materiel Management”.

FAA Certification Standards The Contractor shall maintain aircraft certification in accordance with the CFR Title 14 FAR Part 43 Maintenance, Preventative Maintenance, Rebuilding, and Alteration,” and CFR Title 14 – FAR Part 145 “Repair Stations”. The Contractor shall ensure that all E-4B parts are FAA certified where deemed necessary to be designated FAA certified by the Contractor's Engineering Support personnel and approved by E-4B SPO. FAA certified parts will be procured, maintained, rebuilt and altered in accordance with FAR Title 14 CFR-Part 25, Airworthiness Standards: Transport Category Airplanes: FAR Title 14 CFR-Part 43, Maintenance, Preventative Maintenance, Rebuilding, and Alteration; and FAR Title 14 CFR-Part 21, Certification Procedures for Products and Parts. All E-4B part substitutions will follow a Parts Substitution process approved by the E-4B SPO.

Phase-In Period Requirements The Contractor shall plan and execute an orderly transition from the existing contractor. The Contractor shall provide a maximum of a 120 calendar day phase-in plan. The Contractor shall hire and sustain a workforce to assure satisfactory performance beginning on the contract start date. The Contractor shall ensure that all training requirements for the newly hired employee(s) are completed before full performance begins. The Contractor shall execute a transparent phase-in with no disruption to supply and maintenance support. The Contractor shall be responsible for work requirements and work in progress following the completion of the phase-in/transition period. The Contractor shall submit a written transition of contract requirements plan for Government approval no later than three calendar days prior to phase-in period. (CDRL) The Contractor shall start executing the detailed Transition Plan the first day of the phase-in period.

Workforce Requirements The Contractor shall complete workforce requirements including the hiring of personnel, security clearance documentation, Common Access Cards (CAC) and Technical Expert Status documentation. The Contractor shall not solicit incumbent personnel for employment during duty hours unless interview arrangements are made through the CO. The Contractor shall also include a plan to notify the government as milestones are accomplished.

Workforce Security The Contractor shall submit applications to obtain Contractor identification badges, vehicle passes, security clearances IAW DD Form 254, passports and visas, Internet and e-mail connectivity within 30 calendar days of contract award.

Workforce Familiarization The Contractor shall familiarize all Contractor personnel with equipment operation, workflow to include work in progress, reporting, priorities, forms, documents, scheduling, storage, safety, security, and quality control procedures. The Contractor shall make arrangements to access Government facilities through the CO.

The Contractor shall ensure all personnel complete initial training and briefing requirements prior to the beginning of the first performance period. The Government will provide initial training to Contractor personnel during the phase-in period after which time the Contractor shall be responsible for all training.

The Contractor shall ensure personnel are trained with regard to general aircraft maintenance, safety, security (physical, document and industrial) and supply management procedures. The Contractor will be allowed access to the MOB. Contractor personnel will be permitted access to observe all pertinent operations. Familiarization visit(s) shall not interfere with the continued operation and production efforts of the current contract personnel. Access shall be limited to the following categories of personnel:

· Contractor supervisory personnel.

· Contractor COMBS supervisor and supply clerk.

· Contractor foreman level personnel will be permitted access to observe operations, workflow, priorities, scheduling, equipment handling, storage, parts safety, security, etc.

Beginning Joint Inventory The Contractor shall complete the phase-in joint inventory of the COMBS/MOB and depot facility, with the current contractor and the Government to include all parts, support equipment, and furniture within the phase in period. The results of the joint inventory shall be provided to the Government. Any inventory discrepancies shall be submitted to the CO for resolution. (CDRL) Subscription Services The Contractor shall provide documentation and verification of all established subscription services required for the performance of this effort including, but not limited to commercial maintenance manuals, drawings, SBs, Service Instructions and Service Letters, prior to full scale performance. (CDRL) Historical Information The Contractor shall provide receipt of historical files (to include warranties), engineering data and drawings at all sites from incumbent contractor to CO for verification.

Transition The Contractor shall accomplish all transition actions between contract award and the start of the Period of Performance.

Phase-Out Requirements The Contractor shall be fully responsible for all work performed under this PWS during the phase-out period. The Contractor shall ensure the following phase-out requirements are accomplished within the 90 calendar days prior to contract end date. The Contractor shall cooperate with the Government and follow-on contractor to permit an orderly changeover of workload.

Access and Observation The Contractor shall allow all follow-on Contractor and Government personnel access on a non-interference basis, to observe equipment operation, workflow to include work in progress, reporting, priorities, forms, documents, scheduling, storage, safety, security, and quality control procedures.

Joint Ending Inventory The contractor shall complete, with Defense Contract Management Agency (DCMA) (at the Depot facility), and the COR (at the COMBS/MOB), and incoming contractor, an inventory no earlier than 20 calendar days prior to the end of the last performance period. During the inventory, the Contractor shall determine the working order and condition of all GFP and obtain COR/DCMA concurrence. The Contractor shall document the condition of all GFP listed in the appendices of the contract and notify the CO in writing within five (5) calendar days of completion of the inventory. The contractor shall resolve discrepancies between the inventory and official Government records with the COR. In addition to the COR and DCMA, the ending inventory may include follow-on Contractor. (CDRL) Site Visits and Change-Over The Government reserves the right to conduct site visits to all contractor facilities in conjunction with the solicitation of offers for the follow-on to this contract.

Emergency Procedures Contractor employees at Government facilities shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the contractor to provide guidance and establish procedures for responding to an emergency for their employees. It is the contractors' responsibility to account for their employees following an emergency evacuation. Contractor Personnel shall participate with government personnel in all fire and tornado drills at no additional cost to the Government.

OEM DATA AND SUPPORT

The Contractor shall establish and maintain agreements with the appropriate OEMs (as listed in Appendix C) that shall allow the Contractor to obtain and use the approved data and technical support necessary to maintain the E-4B airframe, accessories, engines, mission, communication, and avionics systems so that the military type certification is not compromised. (CDRL) The Contractor shall obtain access to and interface with the necessary engineering and logistics support data for determining requirements for E-4B aircraft, aircraft systems, and Support Equipment (SE). The Contractor shall ensure all agreements (PIAs, ACAs and/or Non-Disclosure Agreements (NDAs)) are in effect within 60 calendar days after contract award. The Contractor shall ensure maintenance flow, aircraft utilization and mission reliability requirements are not adversely impacted as a result of obtaining data or support from OEMs (or lack thereof). The Contractor shall ensure that non-disclosure agreements for employee access to OEM (Boeing 747-200 and E-4B specific) data/personnel are final 60 calendar days prior to full performance.

Access and Use of OEM Data The Contractor shall obtain and maintain OEM Proprietary Data license agreement(s) for the access and use of OEM proprietary data necessary to execute this PWS. The use and access of data shall include sharing with AF maintenance technicians, flying crew chiefs and flight crews for operation and sustainment of the covered aircraft. The Contractor shall ensure that any subcontractors have required access and license for OEM data to support their activities under this PWS. Proof of such agreements shall be provided to the Government upon request by the Procurement Contracting Officer (CO).

Phase Out Engineering Data Responsibilities All engineering data developed to support the requirements of this PWS shall be maintained by the Contractor and shall be turned over to the Government at the end of the Period of Performance. All data shall comply with FAA accepted ATA standards for identification of detail assembly, installation, specification, schematics, wiring diagrams, tooling drawings, test equipment drawings, company standards, referenced documents, associated lists, and other engineering data required to define the design and to fabricate, assemble, install, and support modification and general maintenance. The Contractor shall provide all records, files, and documents provided by the Government or generated by the Contractor in support of this contract to the Government. (CDRL) Inventory Management System The Contractor shall provide all included data within the Inventory Management System as an .xml/.xls file to the Government at completion of this contract.

SUPPORT TASKS

The Contractor shall comply with Support Tasks (STs) for liaison engineering, analysis, and general inquiries to support E-4B sustainment requests for services not specifically detailed in this PWS. The Contractor shall utilize operations, logistics, design, quality assurance system, planning, and program management to resolve properly channeled requests for support. This support shall consist of providing assistance to resolve issues associated with the following:

· Engineering Data –Vendors

· Logistics

· Certifications

· Operations

· Planning The Contractor shall provide the E-4B SPO online access to STs. The Contractor shall develop and utilize a process to work, track and close STs.

Aircraft Mission Support Contractor personnel shall participate in E-4B flights when directed by the CO.

Flight participation may support special missions, specific flight tests for new or modified systems, or troubleshooting specific problems that cannot be fully checked during ground operation.

FIELD SERVICE REPRESENTATIVES (FSRs) The Contractor shall provide FSRs on-site at the MOB to provide technical guidance, hands-on troubleshooting, and repair assistance for all aircraft, engine, mission systems (minus Appendix A) and all interfaces in support of the E-4B aircraft and maintenance functions. The Contractor FSRs shall provide technical guidance in the resolution of field problems related to installed equipment or systems (including engines), to include day-to-day maintenance and field level inspections.

FSR Qualifications and Expertise Each FSR shall specialize in an individual area of expertise to include:

· 747 Aircraft Structures and Aircraft Rigging

· E-4B Electrical/Environmental and Aircraft Systems

· 747 Navigation and Flight Avionics

· Aircraft heavy maintenance

· E-4B Mission Communications Systems and Antennas (minus Appendix A)

· CF6-50 Engines/GTCP660 Auxiliary Power Unit (APU) The Contractor shall ensure each FSR has a minimum of 7 years of experience in their specialty with at least one additional year of relevant E-4B technical experience.

FSR Duties and Requirements The main objective of the FSR support shall be to enhance the technical…