QA

QUESTIONS SUBMITTED TO:

AF ISR AGENCY / A7KB

RE: RFP FA 7037-11-R-0006

Full Food Service, Fort Meade, MD

Question: Since the House of Five Hats is located on the NSA Compound, will we be authorized to use a company furnished computer with internet access to manage company business operations?

Answers: Yes, the company will be required to provide their own computer and purchase internet connectivity from an internet provider.

Question: We are not clear on where Section K begins and ends. What pages does the Government require to be submitted to comply with page 61, paragraph C.1.(c)?

Answers: Section K (identified as clause 52.212-3 Offeror Representations and Certifications…) begins on page 13 and ends on page 25.

Question: Is the requirement for an independent Project Management Quality Control Manager (C.1.3.5.2) a requirement of the current contract?

Answers: Yes.

Question: Could we be provided a current employee seniority list.

Answers: Current contractor does not wish to provide at current time.

Question: How many days of snow and ice removal are projected?

Answers: Varies from year to year, but estimate would be around 10 days per year

Question: PWS, page 9, paragraph 1.3.4.3: Does the Government expect to independently determine whether surge requirements are beyond the capability of the contractor or will the Government consider an offer by the incumbent contractor, before concluding that surge requirements are beyond its capability?

Answers: The government will independently determine if surge capacity exceeds the contractors capabilities.

Question: The solicitation is silent on the unit cost for extended service (CLINs 0002, 1002, 2002, 3002 and 4002) and does not require a per occurrence figure. How will the contractor be reimbursed for extended service costs incurred?

Answers: Please look at page 61 C(b) as it explains what amount to insert. Contractor will get be reimbursed by the normal process through WAWF.

Question: Where can we request a copy of the Air Force approved FDA Food Code 2005?

Answers: The government will provide a copy upon award of the contract. Also it is available to contractors at https://www.usafservices.com once they are registered in the contract verification system and are issued a government common access card.

Question: How many away meals are served annually?

Answers: Less than 200.

Question: How many Grab and Go meals are served monthly?

Answers: Grab and Go meals are included in the above meal estimates. Estimated number is approximately 4500 monthly

Question: (Ref: 1.2.2.8.2) What are the other monetary standards established by the Air Force Services Agency Food Operations Branch?

Answers: To be determined, currently there are no other standards established.

Question: Is TB MED 530 available to contractors, if so where?

Answers: The government will provide a copy upon award of the contract. It is also located at http://armypubs.army.mil

Question: Where can we find any local medical sanitation requirements?

Answers: From the Ft Meade Medical Command, current the only requirements are those outlined in TB Med 530.

Question: Could we be provided a copy of the Golden Eagle Standards that are currently being used to supplement the Statement of Work requirements?

Answers: They are located at https://www.usafservices.com

Question: How many Air Force logo boxes are to be used annually?

Answers: Less than 200.

Question: What equipment is scheduled to be replaced over the next three (3) years?

Answers: Tilt grills, griddle, upright steamer, ice cream machine and other equipment as funding becomes available. In the past two years a large percentage of the equipment has been replaced.

Question: Does the Government desire a separate manager that is responsible for quality and training programs?

Answers: The PWS states an independent function to ensure the QC program can be performed without influence by the facility manager.

Question: How many days should be allotted for phase-in? Since there is not a separate CLIN for this cost, where should this cost be provided.

Answers: This contract will not include a separate Phase-In CLIN. It is anticipated that the majority of contractors should be ready to start. Any required phase-in should be only one to two weeks prior to full performance. Any phase-in cost should be rolled into your overhead cost. The Government intends to select and announce an awardee at least 3 weeks prior to start. If an award is delayed, the current contractor may continue services until such time an award is made.

Question: What training is provided by the Air Force Service Agency that would create an incurred cost to the contractor? Where is the training site for this mandatory training?

Answers: There is no mandatory training other than what is required in the commercial market. Some additional training may be sought by the contractor and provided by the Air Force Services Agency to help managers and shift leaders with the skills necessary to meet an Air Force food service program. Currently this type training is located in San Antonio, Tx. The intent of this paragraph is to inform the contractor that training is available, not mandated, and at contractors expense.

Question: The National Agency Check (NAC) required for Air Force Network Access is a Government provided clearance. Who pays for this clearance? What is the cost of annual information assurance training? Does the contractor incur any expense for this access requirement?

Answers: The contractor pays for the NAC or Secret clearance required for their personnel to have access to the Air Force NIPR (Unclassified) network. The Information Assurance training is provided through distant learning on the Air Force NIPR network.

Question: Please confirm the Workload estimates from Appendix 4.2.

Answers: Workload estimates are as stated/identified in the Appendix.

Question: How many meals are provided to Essential Station Messing (ESM) diners?

Answers: About 40 % of the estimates in the Appendix 4.2

Question: What is the expected headcount for Reserve and Air Guard units?

Answers: Those headcounts are included in the Appendix 4.2 estimates and is not broken out.

Question: Could we be provided a copy of the Cost and Sales report for a month or longer? What are the annual Cost and Sales figures?

Answers: Yes, however, the cost and sales reports will only show sales qualities and revenue and is not guaranteed of accuracy. Offeror assumes any risk in using this report to calculate work load estimates. Cost Sales data will be uploaded to the FBO as separate information.

Question: Paragraph 1.3.10.1 of the solicitation states that all cooks, cook leads and wait staff, dishwashers and other employees must be trained using the National Restaurant Association ServSafe Starter kit. According to the National Restaurant Association, the Starter Program has been replaced by the Food Handler Program and no kit is available. Please confirm if the requirements for the National Restaurant Association's Food Handler Program will meet the requirements of the Performance Work Statement since the Starter program is obsolete.

Answers: Yes, the Food Handler Program will meet currently meet the requirement.

Question: Page 61 of 67 Part II Past Performance Information speaks of Performance Surveys and Past Performance Questionnaires. The only document posted on FBO was the Past Performance Questionnaire. Is the Survey a separate document? The paragraph states “Each survey will be matched to the responding Past Performance Questionnaire.” Please clarify.

Answers: Performance Surveys are self assessments as submitted by the offeror. It should address the areas as identified in the questionnaire. It is an opportunity to address any known issues that you might have encountered in that specific area on that specific contract (as submitted by your customer). You are to provide survey (information on the contracts) and request each customer on that contract to fill out the questionnaire.

Question: Paragraph 1.3.10.1 of the solicitation requires contract supervisors to receive food handlers training as outlined in the HQ USAF/A1S memo, dated 29 June 2009. Can you tell us where a copy of this memo can be requested or provide a copy?

Answers:

Question: PWS, 1.2.2.4. Service of Food. “The contractor shall provide commercial carryout boxes and containers with Air Force Food Service Logo.” Please furnish us the name, address and telephone number of the manufacture who fabricates containers with the Air Force Food Service Logo.

Question: PWS, 1.2.2.7. Meals Served Away from the Dining Facility. Will the Government provided the vehicle?

Question: PWS, 1.2.3.6. Other Housekeeping Tasks. What is the number and type of light bulbs and Tubes?

Question: PWS, 1.3.10.3. Who is supplying the toner and paper for this system, Government or contractor? If it is the contractor, pleased provide the number and type of printers.

Question: Section L, page 61 of 67. c. Sections to complete. We are having problem in finding these sections listed. Can you supply these pages for each section?

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