Attachment 2 - Past Perfromance Survey.docx

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Food Services, Ft George Meade
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FA7037-11-R-0006
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Past Performance Questionnaire Full Food Service 70th ISRW - Ft. Meade

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FA7037-11-R-0006 Attachment 2

PAST PERFORMANCE QUESTIONNAIRE

Completed questionnaires must be completed and returned no later than 03:00 PM CST 25 July 2011 to the AF ISR Agency/A7KB, ATTENTION: Doug Pohlman or Bryan F. Sparks:

douglas.pohlman.1@us.af.mil , bryan.sparks@us.af.mil Phone: (210)671-1461 Fax: (210)671-5470

INSTRUCTIONS FOR COMPLETING PAST PERFORMANCE QUESTIONNAIRE

A. Please complete the attached questionnaire using the following guidance. Handwritten responses are sufficient.

B. Questions 1 through 13 should be completed by the Offeror.

C. Indicate, based on the adjectives (use letter designation below), the company’s performance on the identified program. Assessments should reflect only the contractor-liable performance and will be used in the potential award of a defense contract. If you do not have the appropriate knowledge of or experience with the company, please forward this questionnaire to the appropriate person. The following is a definition of the rating levels:

E (Exceptional)
Performance meets contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.
G (Good)
Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.
S (Satisfactory)
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.
M (Marginal)
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.
U (Unsatisfactory)
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
N (Neutral)
Performance was not observed or not applicable to the current effort being reported against.

D. Please mark the box under the letter corresponding to your rating, or mark “N” if you are unable to provide a rating for an area.

E. Please provide narrative explanations for your answers. Space for your narrative remarks is provided after each area. If more space is required, attach additional sheets.

F. In addition to completing the attached questionnaire for the identified program, please provide your comments on other similar programs for which your activity has contracts with this company.

G. Fax or email completed survey form to: Doug Pohlman or Bryan F. Sparks:

douglas.pohlman.1@us.af.mil , bryan.sparks@us.af.mil or Fax: (210)671-5470

PAST PERFORMANCE EVALUATION

I. BUSINESS AND PROGRAM IDENTIFICATION

1. CONTRACTOR’S NAME:

2. CONTRACTOR’S ADDRESS:

3. Program/Project title (for similar projects that have been completed within the last ten years):

4. POINT OF CONTACT:

5. TELEPHONE:

6. FAX:

7. PROJECT TITLE OR BRIEF DESCRIPTION OF WORK:

8. CONTRACT NUMBER PROVIDED BY OFFEROR:

9. DOLLAR AMOUNT:

10. CONTRACT PERIOD OF PERFORMANCE OR DATES PROVIDED BY THE OFFEROR:

11. NAME OF RESPONDENT:________________________

12. TITLE: _____________________________

13. ADDRESS: ____________________________________________

14. TELEPHONE #:________________________________________

15. EMAIL ADDRESS:_____________________________________

16. ORGANIZATION:______________________________________

II. PAST PERFORMANCE

Rating Scale: E=Exceptional G= Good S=Satisfactory M=Marginal U=Unsatisfactory N=Neutral

Please provide additional comments if response is “E” or “M”.

E
G
S
M
U
N

1. Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements.

2. Demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.

3. Delegated authority to project managers and supervisors commensurate with contract requirements.

4. Home office participated in solving significant local problems.

5. Followed approved quality control plan.

6. Provided effective quality control and/or inspection procedures to meet contract requirements.

7. Corrected deficiencies in a timely manner and pursuant to their quality control procedures.

8. Provided timely resolution of contract discrepancies.

9. Identified problems as they occurred.

10. Suggested alternative approaches to problems.

11. Displayed initiative to solve problems.

12. Developed realistic progress schedules.

13. Met established project schedules.

14. Provided timely resolution of warranty defects.

15. Was responsive to customers’ needs.

16. Was responsive to contract changes.

17. Provided adequate project supervision.

18. Treated customers in a courteous manner.

19. Paid subcontractors/suppliers in a timely manner.

20. Provided accurate and complete line item cost proposals including all aspects of work required for each task.

21. Cooperated with Government personnel after award.

22. Achieved established monetary goals.

23. Supported the accomplishment of the organization mission statement

24. How would you rate the contractor’s overall performance.

25. Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, please explain the outcome in the “remarks.”
Yes
No
26. Would you award another contract to this contractor? If not please explain in “remarks.”
Yes
No
27. Is the contractor rated in CPARS?
Yes
No

Remarks: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5. If you know of anyone else who might have relevant information concerning the contractor’s past performance, please complete the following:

Name: ______________________________________________ Organization/Company:_________________________________ Telephone Number:________________ FaxNumber:______________________ E-mail Address:___________________

THANK YOU FOR YOUR ASSISTANCE

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