Atch 4_Past Performance Questionnaire.pdf

ATTACHMENT 4 – PAST PERFORMANCE CLIENT

QUESTIONNAIRE (PPQ)

SOLICITATION NUMBER: FA700027Q0003

ACQUISITION TITLE: USAFA Cadet Physical Conditioning Uniform T-Shirts ISSUING ACTIVITY: 10th Contracting Squadron (10 CONS/PKB), USAF Academy, Colorado

INSTRUCTIONS FOR COMPLETION AND SUBMISSION

1. Role of the Quoter:

• The Quoter must complete Section I (Contract & Reference Identification) for each past performance reference (maximum of three).

• The Quoter shall forward this questionnaire directly to the designated point of contact (Client Evaluator) who is familiar with the firm's performance on that contract (e.g., Contracting Officer, Contract Specialist, Quality Assurance Specialist, or Program/Project Manager).

2. Role of the Client Evaluator:

• The Client Evaluator is requested to independently complete Section II (Performance Rating Assessment), Section III (Narrative Assessment), and Section IV (Evaluator Certification).

• Your candid assessment directly informs the Government’s best-value evaluation. The information provided will be treated as Source Selection Information in accordance with RFO Part 12 and RFO Part 3.

3. Confidential Submission Instructions:

• To preserve evaluation integrity, do not return this completed questionnaire to the contractor/quoter.

• Please email the completed, signed questionnaire directly to the 10th Contracting Squadron points of contact below no later than 23 November 2026 at 10:00 A.M.

Mountain Standard Time (MST):

• Contract Specialist: Marissa Morris | Email: marissa.morris.4@us.af.mil

• Contracting Officer: Danielle C. Hyde | Email: danielle.hyde@us.af.mil

• Please use the subject line: PPQ Response – FA700027Q0003 – [Insert Quoter Name].

SECTION I – CONTRACT & REFERENCE IDENTIFICATION

(To be completed by the Quoter prior to forwarding to the Client Evaluator)

FIELD QUOTER INPUT

Quoter / Contractor Name:

Contractor Address:

Contractor CAGE Code & UEI:

Customer / Agency / Firm Name:

Contract / Task / Delivery Order Number:

Contract Type (e.g., FFP, Requirements, IDIQ):

Initial Contract Value (Total Awarded):

Final Contract Value (Including Modifications):

Period of Performance (Dates): From: _________________ To: __________________

Brief Description of Supplies Provided:

(Detail specific apparel/uniform types, manufacturing volume, domestic sourcing requirements, personalization, and packaging)

SECTION II – PERFORMANCE RATING ASSESSMENT

(To be completed by the Client Evaluator)

Please rate the contractor's performance on the contract identified above using the following rating scale:

RATING CODE RATING CRITERIA DEFINITION

E Exceptional Performance met all contractual requirements and consistently exceeded many to the Government’s/Customer's extreme benefit.

Minimal or no customer intervention required.

V Very Good Performance met all contractual requirements and exceeded some to the Government’s/Customer's benefit. Minor issues were resolved quickly and effectively.

S Satisfactory Performance met contractual requirements.

Satisfactory performance with acceptable quality and schedule compliance. Minor problems were adequately corrected.

M Marginal Performance did not meet some contractual requirements. Required substantial customer oversight to correct deficiencies. Recovery was slow or marginally effective.

U Unsatisfactory Performance failed to meet major contractual requirements. Persistent, uncorrected deficiencies in quality, delivery schedule, or customer responsiveness.

N Not Applicable Unable to rate / Neutral. Not observed or not applicable to this contract effort.

Detailed Performance Elements Matrix

# PERFORMANCE ELEMENT RATING

(E, V, S, M, U, N)

A QUALITY OF PRODUCT & TECHNICAL CONFORMANCE

1 Conformance of finished apparel items to technical specifications, drawings, and purchase descriptions.

2 Consistency of fabric physical properties (e.g., knit construction, moisture-wicking performance, fabric weight).

3 Quality, durability, and alignment of screen printing, heat-applied retroreflective markings, and individual lettering.

4 Effective internal factory quality control procedures; incidence of rejected or defective garments upon delivery.

5 Promptness and cooperation in remanufacturing, repairing, or replacing any rejected or non-conforming items.

B SCHEDULE ADHERENCE & DELIVERY TIMELINESS

6 Ability to meet strict initial bulk production lead times (e.g., 120-to-150-day ARO delivery targets).

7 Agility and responsiveness in manufacturing and delivering rapid, variable name/roster batches within tight windows (e.g., 21-day turnaround).

8 Reliability in meeting critical operational deadlines or fixed seasonal outfitting dates (e.g., training start dates or cadet in-processing milestones).

9 Timeliness and accuracy of shipping manifests, advance delivery notifications, and tracking documentation.

C MANAGEMENT, CUSTOMER RELATIONS & STATUTORY

COMPLIANCE

10 Professionalism, responsiveness, and effectiveness of contractor key personnel and account management.

11 Compliance with statutory domestic sourcing mandates (e.g., Berry Amendment, 10 U.S.C. § 4862, full chain-of-custody traceability).

12 Compliance with packaging, bundling (e.g., individual packs by name), carton labeling, and freight instructions.

13 Accuracy, completeness, and timeliness of commercial billing and invoicing submissions.

SECTION III – NARRATIVE ASSESSMENT

(To be completed by the Client Evaluator)

4. Key Operational Strengths:

(Please describe any areas where the contractor demonstrated notable technical competence, pre-staging reliability, fast batch turnaround, or proactive problem-solving):

5. Key Weaknesses, Delivery Delays, or Performance Issues:

(Please detail any delivery delinquencies, recurring fabric/print defects, supply chain bottlenecks, cure notices, or customer interventions required):

6. Repeat Award Recommendation:

Given the choice, would you award another contract to this contractor for time-sensitive, custom uniform manufacturing?

[ ] YES [ ] NO

Explanation/Comments:

SECTION IV – EVALUATOR CERTIFICATION & CONTACT INFORMATION

(To be completed by the Client Evaluator)

I certify that the ratings and narrative information provided in this questionnaire represent an objective, accurate appraisal of the contractor's performance under the referenced contract.

EVALUATOR FIELD DETAILS

Evaluator Name:

Title / Duty Position:

Agency / Company Name:

Telephone Number:

Official Email Address:

Role on Contract: [ ] Contracting Officer [ ] Contract Specialist [ ] Quality Assurance / Inspector [ ] Program / Logistics Lead

Evaluator Signature:

Date:

(End of Attachment 4 – Past Performance Questionnaire)