Industry Week Briefings.pdf

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Introduction of Program:

Kaiserslautern Installation Support

Services (KISS)

86 CES/CEI

13 May 2024

B r e a k i n g B a r r i e r s … S i n c e 1 9 4 7For Official Use OnlyCUI 2

Agenda

Team Members

Ramstein and Sites Overview

Services Program Need

KISS Domains

KISS Graphic

Task Order Locations at Contract Start

Identified Needs

KISS Master Contract Standards

Schedule

Questions

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Team Members Title Name Organization

PM 86 CES

CO 700 CONS

CS 700 CONS

CS 700 CONS

Mission or Rqmt Owner 786 CES

Mission or Rqmt Owner 86 CES

Legal Advisor 86 AW/JA

COR Housing 86 CES

COR(s) Custodial & Grounds Mx 86 CES

COR (for PWS) Total Facility Maintenance Husterhohe 86 CES

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Ramstein and Sites Overview

Real Property summary:

Main Installation:

Ramstein Air Base 20 Sites (KMC AF)

≈ 50 kilometer radius

1,377 Buildings

15.4 M SF of Space

4,613 Acres of Land

Ramstein alone is 3,095 acres

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Services Program Need Scope: The KISS Multiple Award Contract (MAC) Independent Delivery

Independent Quantity (IDIQ) will establish domains that consist of requirements of familiarity/experience with the full range of Civil Engineer Group (CEG) support services in support of daily operation activities for AF 86 CEG. Task orders will be awarded under domains.

PSC and NAICS Code: (Codes and descriptions) 561210, Facilities Support Services S216, Facilities Operations Support Services

Category of Service: Facilities and Construction

Manpower considerations Contractor vs Government assessment

86 CEG does not have the manpower to support these services organically

KISS Domains

Domains:

1. Facility, Real Property, and Real Property Installed Equipment Total Maintenance: Maintain facilities non-privatized infrastructure, real property (RP), real property installed equipment (RPIE) for the Kaiserslautern Military Community (KMC) area and Geographically Separated Units (GSU’s).

2. Grounds Maintenance: Ensure ground maintenance for the KMC and GSU’s referenced that aims to promote healthy growth of greenery, maintaining a clean, neat, and professional appearance.

3. Custodial Services: Provide custodial services maintaining satisfactory facility

4. Housing Maintenance: Maintain Military Family Housing (MFH) units at Ramstein Air Base (RAB), Vogelweh, and Landstuhl, or other GSU’s which combined is also known as KMC Housing.

KISS Graphic

KISS Contract

Domain:

Military Family

Housing

Task Order

MFH

Domain:

Grounds Mx

Task Order Grounds MX

Domain:

Custodial

Task Order Custodial

Domain: Total Facility Mx

Task Order Husterhöhe

Task Order B3336 & B201

+ Ability cut additional task orders under domain

+ Ability cut additional task orders under domain

+ Ability cut additional task orders under domain

+ Ability cut additional task orders under domain

Task Order Locations at Contract Start

Approximate Award: August 2025

Anticipated POP for KISS: 5-10 years

1. Facility, Real Property, and Real Property Installed Equipment Total Maintenance: Husterhöhe and select locations on Ramstein:

B201 & B3336

2. Grounds Maintenance: Ramstein, Husterhöhe, Vogelweh, and Landstuhl

*Current Grounds Maintenance Contract is set to end Jan 31, 2028.

3. Custodial Services: Ramstein, Husterhöhe, Vogelweh, and Landstuhl

4. Housing Maintenance: Ramstein Air Base (RAB), Vogelweh, and Landstuhl

Identified Needs for Task Orders

Current contract vehicles Contract/BPA/TO Number Customer Requirement Name FA5613-18-D-0001 786 CES Combined Custodial

FA5613-21-D-0002 786 CES Grounds Maintenance

FA5613-19-D-A001 86 CES/ CEH KMC Family Housing MX W564KV22D0001 786 CES Husterhöhe Facility MX

FA5613-23-A-0001

CES/CEOES

Sewage and Septic Tanks

FA5613-22-A-0002

CES/CEOES

Oil- Gas Grease Separators

FA5613-19-A-A005

CES/CEOES Rain Retention Basin

FA5613-19-A-A007

CES/CEOES Sweeper Dust Removal

FA5613-21-A-0012/3

CES/CEOES Pressure Washing

NEW

CES/CEOES

Inspection of Air Receivers

NEW 786 CES

Maintenance of B201 (HHQ) and B3336 (KMC Exchange)

Main Task Orders

Possible Task Orders on as need basis

KISS “Master Contract” Standards

The Contractor shall provide all management, supervision, labor, facilities, and materials necessary to perform each requirement solicited through the contract on a task order basis. Hereafter, the family of KISS services contracts will also be referred to as the “Master Contract.”

Government Property: Any equipment, property, or facilities furnished by the Government or any Contractor-acquired property will be specified on individual task orders and follow the policies and procedures of FAR part 45. Almost zero equipment will be supplied.

Hours of Performance: Will be identified at task order level.

Generally Mon-Fri during the day with an emergency call number and 30min-1hr response times.

Training: The Contractor shall furnish training of Contractor employees in subjects unique to the Government, (e.g., Government unique software, Security Training) which is necessary for employees to function in their assigned work environment. Required training will be identified at the task order level. The Government will not pay for any required training.

Key Positions: Key positions will be identified at the task order level.

Subcontract Management: The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement.

Administrative Requirements: Project Management, Program Management, In Progress Reviews, Program Management Reviews, Contract Management, Language Proficiency, Status Reports, Deliverables

KISS “Master Contract” Standards

Schedule

Open Schedule File

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Questions?

KMC Housing Description of Services:

Maintain approximately 1661 Military Family Housing (MFH) units at Ramstein Air Base (RAB), Vogelweh, and Landstuhl, which combined is also known as KMC Housing. Military Family Housing (MFH) maintenance services apply to all housing units and attached housing support systems, to include all interior and exterior components and accessories such as garages, storage sheds, fences, grounds, landscaping, maintenance support buildings, utility lines, outdoor recreation areas and playgrounds.

Ensure all work is accomplished in accordance with the PWS and in accordance with (IAW) manufacturers’ recommendations, national codes German Industrial Norms (DIN) standards or European Norms (EN) if available and a DIN standard does not exist. In the event of a contradiction between standards, the most stringent standard will apply.

CHANGE OF OCCUPANCY MAINTENANCE including CLEANING

(COM)

Comprehensive tasks of maintaining, repairing, replacing and cleaning items during the change of occupancy (COM). Adhere to the specified timeframe outlined in this PWS and perform COM maintenance and COM cleaning when the dwelling unit (DU/house) is vacant, and a COM is required for the next resident.

The COM period per unit is 10 business days (counted as maintenance days). If unit requires the change of existing floor to ceramic tile, 4 additional business days will be added to COM period. If sand and seal or replacement of hard wood floor is required, 3 additional business days will be added to COM period. The COM period begins at 0730 hours on the next business day after COM Turnover. Days calculated are Monday through Friday except German and American Holidays.

26 25

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

COM Inspections FY 23

COM Inspections FY 23

SERVICE CALLS

Develop and implement a 24-hour, 7-days a week service call system that is responsive to the residents and Housing Staff and has the capability to receive, classify and handle emergency, urgent and routine service requests. Administrate service call service IAW this PWS for all facilities.

Each category of service shall have a response time and maximum resolution time. An answering machine/service shall not be used. At the first day of every month provide a phone roster with emergency POC numbers including German and American holidays to the Housing Office. Develop comprehensive written procedures and plan guidelines to implement a service call system to perform all work IAW the performance standards and workmanship identified IAW the PWS.

Except in an emergency, ensure not enter occupied quarters unless requested by the occupant or an adult member of the occupant’s family who is at home, or an adult who is responsible for the quarters during the occupant’s absence is present.

PREVENTIVE MAINTENANCE PROGRAM (PM)

Develop and implement a plan to provide Preventive Maintenance of FH units/facilities. Preventive Maintenance (PM) service includes items such as maintaining manufacturer’s warranties to comply with manufacturers’ recommended maintenance intervals and procedures, safety, environmental codes, testing and notifying residents of pending services. PM shall be accomplished in occupied and unoccupied units.

LOCKSMITH

Provide locksmith service and accept key duplication service as a walk-in service with approved Key Authorization Letter and provide the key immediately to the resident. Maintain a backup key or key code system for each facility lock and repair/replace existing locks and key systems as needed.

Provide lockout service as an emergency service call 24 hours a day/ 7 days a week (24/7) and provide entry to residents who are locked out of their quarters.

“HONOR AND INGENUITY”

KISS Industry Week:

Husterhoehe

Purpose

Provide total facility maintenance/base operations support through execution, management, preventative maintenance, repair, material control, work planning, and customer service.

• Heavy/Pavements/Structures

Pavement maintenance (all season) Structures and finishes

• Infrastructure Systems Water, wastewater, natural gas, fire suppression HVAC and controls

• Facilities Systems Fire alarms Electrical infrastructure (high and low voltage)

Area of Responsibility

By the Numbers:

• 55 facilities >1000 sqft

• 1.04 million total sqft

• Average facility is 18,000 sqft

• Half built before 1970

Facilities are primarily storage warehouses without full time occupants Approximately half the facilities are in use, the rest should be minimally maintained in a mothballed statues Some facilities will be slated for demolition, reducing the total number of facilities in the future

Task Descriptions

Priority 1 – Emergency Corrective Maintenance Priority 2 – Preventative Maintenance Priority 3 – Corrective Maintenance Priority 4 – Enhancement Plant Operations (Heat)

Emergency Work Task Process

CES receives the emergency call and creates the WT

SP mitigates the emergency and stops damage to real property

Facility Manager calls in an emergency

SP inputs completion data into our system of record

CES validates work details and closes the emergency

Service Provider (SP) receives the emergency call and creates WT

CES opens a new Priority 3 WT to correct the underlying issue

Priority 1

Preventative Maintenance Work Task Process

Priority 2 CES will provide an inventory of major system components for solicitation CES will build PM schedules and deliver to the SP via the system of record SP will order materials and complete PM on time and input relevant data into the system of record CES and the SP will review the PM schedule annually for updates or corrections

Corrective maintenance Work Task Process

CES validates and assigns priority; assigns to the Service Provider

(SP)

SP completes the Work Tasks (WTs) consistent with priorities

Facility Manager creates a Service Request (SR)

SP inputs completion data into our system of record

CES validates work details and closes

Priority 3

Enhancement Work Task Process

CES reviews and approves; may assign to

SP for completion

SP provides a quote for the WT

Facility Manager submits a 332 Work

Request

SP inputs completion data into our system of record

CES validates work details and closes

Priority 4 CES determines if WT will be funded

Plant Operations

There is a single heat plant that supplies hot water for heat to the base The plant is connected to two fuel sources: oil and natural gas The plant has previously been maintained and operated by a contractor It is not connected to all the buildings on the base (16 in total, 6 are slated for demo)

The SP shall be responsible for operating and maintaining the plant

QUESTIONS?

KISS Industry Week: Custodial

Overview

Key Personnel Custodial Summary

Custodial Summary

Provide all management, tools, equipment and labor necessary to ensure custodial services are performed at the Kaiserslautern Military Community Area (KMC)

• Specific expectations of performance are outlined in

PWS draft

• PWS draft distributed to contractors prior to Industry

Week

Estimated 350K SQM Facilities located on Ramstein, Kapaun/Vogelweh, Landstuhl, Husterhoehe, etc

QUESTIONS?