Husterhohe T.O. Draft PWS.pdf

PERFORMANCE WORK STATEMENT

FOR

HUSTERHOHE

TASK ORDER

AT

01 May 2024

DRAFT

Contents

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General

SECTION II

2.0 Task Descriptions

2.1 Priority 1 Work Tasks: Emergency Corrective Maintenance

2.2 Priority 2 Work Tasks: Plant Operations & Preventative Maintenance

2.3 Preventative Maintenance

2.4 Priority 3 Work Tasks: Corrective Maintenance Levels A, B, and C

2.5 Priority 4 Work Tasks: Enhancement

2.6 Operations Management

2.7 Operations & Maintenance

2.8 Work Execution

2.9 Heavy Repair/Pavements/Grounds

2.10 Structures

2.11 Infrastructure Systems

2.12 Water/Wastewater, Natural Gas and Fuel Systems Maintenance, Fire Suppression/Fire Deluge

2.13 Backflow Prevention

2.14 Oil Water Separators

2.15 Pipelines/Manholes

2.16 HVAC

2.17 Facilities

2.18 Fire Alarm Systems

2.19 Electrical Systems

2.20 Entry Gate (Vehicle) Denial Barriers

2.21 Warranty Management

SECTION III

3.0 SERVICE SUMMARY

SECTION IV

4.0 DELIVERABLES

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL,

INFORMATION, OR SERVICES

SECTION VI

6.0 GENERAL INFORMATION

SECTION VII

APPENDIX

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General.

1.1.1 This contract is for Base Operations Support of Husterhoehe. The Operations activity is responsible for effectively and efficiently operating, maintaining, and repairing Air Force real property and Real Property Installed Equipment (RPIE) through employment of asset management principles at any attached, geographically separated or other related properties. This is accomplished by providing execution, management, maintenance and repair, materiel control, work planning, and customer service. This also includes the ability to respond to and mitigate any facility or infrastructure-related emergency conditions and contingency operations when necessary.

1.1.2 Comply with all applicable and most current Occupational Safety and Health

Administration (OSHA), Environmental Protection Agency (EPA), National Fire Protection Association (NFPA), National Electric Code (NEC), National Plumbing Code (NPC), International Building Code, Unified Facilities Criteria, (UFC), Department of Defense (DoD), Air Force, federal, state and local codes and requirements, and environmental regulations as well as Host Nation laws and regulations or higher headquarters standards and instructions.

1.1.3 Populate, maintain, update, generate, and manage data and reports from current and government designated database system(s) ensuring data is complete, timely, and accurate. Generate, distribute, file, and maintain records of all required inspections, testing, training, certifications, operating instructions, appointments, and policy letters.

1.1.4 Conduct and participate in ad hoc meetings, teleconferences, briefings, and information exchange with the base, CE representatives, and higher headquarters staff when needed.

1.1.5 Develop and implement a self-inspection program for capabilities and functions outlined in this PWS, in conjunction with a CE representative, in order to meet AF Inspector General (IG) Inspection Guidance. SP shall take appropriate action(s) to comply with the

IG Guidance and areas of non-compliance when provided. SP shall provide courses of action to remedy areas of non-compliance and provide it in a report to the Government on a semi-annual basis.

1.1.6 Accomplish tasks and services in a timely manner using standardized work methods and procedures in accordance with (IAW) commercial practices.

1.1.7 Support government provided assessments, for example, Civil Engineer Maintenance Inspection and Repair Team (CEMIRT), Functional Configuration Audit, AVT, Energy Audits, and related support requirements.

1.1.8 Perform base recovery operations following man-made and natural disasters by quickly identifying damage, establishing repair priorities, and determining and reporting estimated cost for securing temporary and permanent repairs and completing facility and infrastructure restorations.

SECTION II

2.0 Task Descriptions.

2.0.1 Provide all management, labor, tools, vehicles, equipment, computers, software, office equipment, heavy equipment, vehicles, qualified labor and training required to fulfill all life-cycle operations and maintenance of facilities, non-privatized infrastructure, real property (RP), real property installed equipment (RPIE) and geographically separated properties to support the local missions.

2.0.2 Respond to emergencies and mitigate the emergency.

2.0.3 Provide government with courses of actions (COA) resulting in cost effective lifecycle management of maintenance and repair investments.

2.0.4 Complete work within established planned timelines to meet and resolve customer’s needs.

2.0.5 Maintain RP and RPIE at current condition and performance, or improve condition and performance, over the Period of Performance.

2.0.6 Materiel Management – acquire and store all materiel necessary to meet preventative maintenance work requirements and highest anticipated/most frequent repair requirements.

2.1 Priority 1 Work Tasks: Emergency Corrective Maintenance.

2.1.1 The Service Provider (SP) shall provide response capability 24 hours a day, seven (7) days a week for emergency work tasks to sustain or ensure continued mission operations, prevent significant additional damage to facilities and infrastructure or protect the safety and security of the installation, mission, or personnel.

2.1.2 Only those actions necessary to mitigate the emergency are accomplished on the emergency work task. The Contractor will capture all emergency work activities in the Air Force mandated IT system (NEXGEN-IT) for maintenance management within 48 hours.

2.1.3 Additional work needed to restore complete functionality shall be identified and input into NEXGEN-IT as a Service Request at a lower priority corrective maintenance work task, consistent with requirements of similar scope and nature.

2.1.4 Response to all emergency work tasks takes precedence over all other preventive maintenance, corrective maintenance, and enhancement work.

2.1.5 During normal duty hours/operations, the SP shall respond to 95% of Priority 1

Corrective Maintenance (CM) work tasks (also referred to as Emergencies) within 30 min from time of notification. SP shall mitigate or eliminate emergency condition with SP labor, materials, and equipment as required within 24 hours of notification.

2.1.6 After normal duty hours/operations, SP shall provide a standby or on-call emergency response capability and respond to 95% of Priority 1 Corrective Maintenance work request within 90 minutes after notification. SP shall mitigate or eliminate emergency condition with SP labor, materials, and equipment as required within 24 hours after notification.

2.1.7 SP shall provide a projected critical materials list by system (electrical, exterior plumbing etc.) supporting rapid response to Priority 1 activities for Government approval within 60 days contract award. Upon approval, SP will be expected to have access to the critical materials (either on-hand as part of material management or through rapid procurement) in order to mitigate emergencies in the timelines specified above. The SP and the Government shall review and validate the critical material list annually.

2.2 Priority 2 Work Tasks: Plant Operations & Preventative Maintenance.

2.2.1 For plant operations, the SP shall operate, maintain, modify, repair, conduct inspections, and replace plant system components. The SP shall monitor on a 24-hour, seven-day a week basis.

2.2.2 Central Heat Plant. Operate, maintain, repair, modify, and inspect systems. Monitor the system on a 24-hour, seven (7) day a week basis, and ensure compliance with DOD, AF, federal, state, local, and environmental regulations. Manage and perform activities and functions related to heating operations, and associated tasks. Maintain, repair, replace, and collect data from constant monitoring systems if available.

2.2.3 SP shall ensure all materials are available to support continuous plant operations.

2.3 Preventative Maintenance.

2.3.1 The contractor shall examine the unconstrained asset inventory and develop an executable portfolio of PM requirements, for government review and approval, to sustain the assets, support the mission, and yield an effective Return on Investment. The PM program shall comply with the AFI 32-1001, Chapter 3, the PM Playbook, and the AFCEC/COOM PM Business Process Library. Commercial and Air Force specific PM task lists and associated PM execution frequencies are contained in NEXGEN-IT to provide estimated completion times and support NEXGEN-IT PM execution.

2.3.2 The SP’s PM program shall consider at a minimum: 1) Policy driven maintenance requirements 2) Criticality of the asset to the mission 3) ROI and cost effectiveness of the PM investment 4) The condition of the asset and its expected life cycle 5) Impacts of warranties that are tied to the asset.

2.3.3 The SP shall input the approved PM program into NEXGEN-IT in coordination with the

Air Force Civil Engineer Requirements and Optimization (R&O) section.

2.3.4 The SP shall review and update the PM program annually and submit to the Government for approval.

2.3.5 SP shall accurately record the inventory and condition of all real property (RP) assets and real property installed equipment (RPIE) during all preventative maintenance (PM) work.

SP shall report the data to the CE representative within 5 working days of the completed PM task.

2.3.6 Any recommended changes to set PM frequencies must be approved by the Government

(CE representative) prior to adjustments. SP shall provide a sound business case for recommended changes.

2.3.7 If a required PM task is absent, SP shall refer to the PM Playbook and/or AFI 32-1001 as necessary to determine required actions in coordination with a CE representative in the R&O section.

2.3.8 Preventive maintenance for all assets included in the PM Program must be prioritized over all other forms of work, with the exception of Priority 1 Emergency Work defined in Section 2.1 of the PWS.

2.3.9 The SP shall execute a minimum of 95% of the scheduled PM requirements for assets included in the PM program, with the exception of Government-approved deviations.

2.3.10 Deviations are limited to issues outside the SP’s control, such as a lack of access by facility occupants, facility/equipment under renovation, or other Government determinations.

2.3.11 SP shall account for the fluctuation of PR and PRIE assets (e.g., additions and deletions) throughout the life of the contract. The SP’s PM program shall be updated to reflect these changes outside of the annual review.

2.3.12 SP shall ensure all materials are available to meet PM schedule requirements on time.

2.3.13 SP will develop an (preliminary) executable portfolio of PM requirements, for government review and approval within 90 days of contract award.

2.3.14 SP will develop and submit, (Final) Preventative Maintenance Program for all Installation

RP and RPIE using required PMTLs, Host Nation Laws, Regulations, Directives and AFI 32-1001 Chapter 3 Playbook within 180 days of contract award. SP will provide updates for Gov’t approval annually.

2.4 Priority 3 Work Tasks: Corrective Maintenance Levels A, B, and C

2.4.1 The SP shall use asset management principles to identify, prioritize, and execute corrective maintenance (CM) work tasks to cost effectively optimize sustainment, maintenance, and repair activities while still being responsive to the customer (e.g.

facility occupants).

2.4.2 The SP shall utilize NEXGEN-IT to receive, plan, execute, and document CM work tasks. CM work tasks will be provided to the SP after the service request is validated by the Government (R&O section).

2.4.3 The SP shall execute corrective maintenance concurrently with preventive maintenance and daily plant operations.

2.4.4 In addition to Government approved CM work requirements, the SP shall identify and submit CM service requests (in NEXGEN-IT) identified during normal operations and in accordance with section 3.1.3.1 of the PWS. These service requests will be validated by the Government before being assigned to the SP for execution.

2.4.5 SP will complete and closeout 100% of Priority 3A Corrective Mx (CM) work within <

30 calendar days (excluding COR-approved material delays.

2.4.6 SP will complete and closeout all Priority 3B Corrective Mx (CM) work within < 60 calendar days (excluding COR-approved material delays.

2.4.7 SP will complete and closeout all Priority 3C Corrective Mx (CM) work within < 120 calendar days (excluding COR-approved material delays.

2.4.8 No more than 50% of any sustainment corrective maintenance, Priority 3s, may be assigned annually to a single Priority 3 sub-category unless approved by the Government.

2.5 Priority 4 Work Tasks: Enhancement.

2.5.1 The SP shall only complete Priority 4 work tasks when approved and directed by the

Government.

2.5.2 The SP shall attend coordination meetings and provide requested information to CE representatives to scope and define Priority 4 work tasks.

2.5.3 When requested, the SP shall provide a quote to complete specific Priority 4 work tasks which shall include all costs for material and any equipment required that is not on the SP’s equipment price list. The quote shall not include labor, unless specific tasks require a sub-contractor, since the Government will accept the trade-off of SP labor prioritized to Priority 4 over Priority 3 (CM) work tasks.

2.5.4 To the maximum extend possible, the SP shall execute corrective maintenance and preventive maintenance concurrently with Priority 4 work tasks.

2.5.5 The SP shall communicate to the Government if any CM or PM work task completion will be affected by execution of Priority 4 work tasks. The SP shall deliver specific impacts to the CE representative when requested.

2.5.6 The SP shall provide a plan for Priority 4 work task completion, which shall include but not limited to a schedule with major milestone and an estimated date of completion.

2.5.7 The SP shall complete all coordination in conjunction with each Priority 4 work task assigned to the SP for completion (e.g. outages, road closure, work clearance requests, notifications, etc.)

2.5.8 The SP shall submit all required documents in accordance with CE Policy and Standards in order to capitalize and capture any new RP and/or RPIE as a result of completing Priority 4 work tasks. Documents shall be submitted to the Government no later than 30 days after completion of a Priority 4 work task.

2.5.9 SP will complete Priority 4 work within established & approved by Government execution timelines.

2.6 Operations Management.

2.6.1 The SP’s Operations Management shall manage and direct all scheduled and unscheduled maintenance activities and functions related to operations maintenance and repair of RPIE, and RPSE IAW section 2 of this document.

2.6.2 Input Service Requests (SR) into NEXGEN-IT when required and IAW work task prioritization specified in Work Management Playbook and associated CE standards and practices.

2.6.3 Utilize government standardized asset data collection and Sustainment Management

Systems/analysis tools as per CE standards.

2.6.4 SP will provide feedback to FM’s & CE representatives (R&O) on status of service request or in-house work task through life cycle of tasks < 5% of total work tasks. Note:

Feedback constitutes accurate and timely status updates.

2.6.5 No more than 5% of corrective and enhancement (priority 3 and 4) work task completed per month receive valid customer complaints. Note: validity determined by the Govt.

2.6.6 SP will ensure proper coordination and scheduling for 100% planned interruptions to utilities or utility-related services to minimize mission disruption. Detailed government direction for coordination and scheduling will be provided on case by case basis.

2.6.7 New inventory as a result of acquisition, construction or repair is properly reported to 786

CES R&O Section within 5 business days of install date unless approved by the government. No more than 1% of new inventory recording discrepancies per quarter.

2.6.8 SP will ensure all new inventory as a result of acquisition, construction or repair are included in the PM program within 60 business days of installation as approved by the government. No more than 1% of new PM program discrepancies per quarter.

2.6.9 SP will actively participate in Activity/Sub-Activity Working Groups on quarterly basis.

2.6.10 SP will monitor, review, and report Operations related AFCOLS and supporting Civil

Engineer (CE), Key Performance Indicator (KPI) targets and measures and report to Gov’t per established business rules with 100% compliance.

2.6.11 SP will maintain installations ICS to ensure compliance for Information Assurance. No more than one (1) discrepancy per quarter.

2.7 Operations & Maintenance.

2.7.1 Heavy Repair: provide Heavy Repair functions associated with horizontal and structural infrastructure, and pavement activities as directed.

2.7.2 Infrastructure Systems: provide Infrastructure Systems functions associated with

Entomology, HVAC, Water and Fuels Systems, and Energy Management Control System activities as directed.

2.7.3 Facility Systems: provide Facility Systems functions associated with Alarms and Electrical (interior/exterior) activities as directed.

2.7.4 Perform Plant Operations (as required).

2.7.5 Provide priority service to facilities and systems designated as critical by CE representatives or the Government.

2.7.6 Employ asset management principles when planning and completing preventive and corrective maintenance, repair, operations, and minor alterations of RP, RPIE, and RPSE.

2.7.7 Complete inspection, preventive and corrective maintenance, repair, operations, and minor alterations of RP, RPIE, and RPSE as directed within the defined priorities.

2.7.8 SP shall implement the work clearance and utility outage process to meet all safety and

Mission Impact Coordination Requirements IAW CE Policy and Standards, and this

PWS.

2.7.9 When directed, the SP shall accomplish building decommissioning IAW AFCEC/COOM

Business Processes.

2.7.10 RP/RPIE Asset Disposal, SP shall evaluate real property and/or real property installed equipment assets for use in other facilities in order to save money (salvage operations).

2.7.11 Provide all leadership and management required to satisfactorily fulfill all operations and maintenance (O&M) activities for RP and RPIE in accordance with this PWS.

2.7.12 All leadership, supervisory, and emergency response personnel shall be able to read, write, and speak English in order to effectively communicate with CE representatives.

2.7.13 Perform supporting work associated with the acquisition of RP or RPIE, including all maintenance design reviews, document preparation and submission, and inspections, as well as attend operational familiarization training, construction walk throughs, and related activities.

2.7.14 Inspect and assess condition of all RP, accountable RPIE, and associated non-RPIE items

IAW CE standards and higher headquarters directives.

2.7.15 Ensure facility and infrastructure system updates are documented and handed over to the

Government within 30 calendar days after completion of all work activities.

Documentation includes but is not limited to inventories, condition assessments, and maintenance actions.

2.7.16 Perform all requisite coordination efforts to ensure a timely response to information requests as identified in the PWS from authorized Government personnel to include, but not limited to, records of inspections, testing documentation, training reports, proof of certifications, operating instructions, appointment letters, and policy letters.

2.7.17 Advocate for all Operations-related, asset management principles and activities related to facility and infrastructure maintenance, repair, and replacement.

2.7.18 Input work task data into NEXGEN-IT for 100% of scheduled and unscheduled maintenance actions (work tasks) which includes but is not limited to time, cost, material, and work task details such as problem summary and resolution description within 5 business days of completion of a work task.

2.7.19 Input Service Requests (SR) into NEXGEN-IT when required and IAW work task prioritization specified in Work Management Playbook and associated CE standards and practices.

2.7.20 Conduct a monthly review of each shop’s data entry quality, timeliness, and accuracy, and address corrections through cognizant shop leadership. Provide summary of findings and corrective action to the government no less than quarterly.

2.7.21 Provide work task decisions, investment plans, repair timelines, and status updates to customers and CE representatives within established timelines/battle rhythm as directed by the Government.

2.7.22 Executes work task closeout actions within 30 calendar days, to include, but not limited to, coordination with the Government to update base maps and applicable floor plans, submit RP capitalization supporting documents, and warranty management information.

2.7.23 Provide and process completed Work Clearance Requests (including but not limited to:

AF Form 103, locally developed work clearance requests, road closure permits, and utilities outages).

2.7.24 For planned utilities outages, SP shall coordinate with the appropriate agencies a minimum of 10 business days in advance.

2.7.25 For planned road closures, SP shall coordinate with the government and notify all base agencies a minimum of 10 business days in advance.

2.7.26 Provide Sustainment Management Systems (SMS) inventory adjustments and condition assessments in conjunction with work actions (preventative and corrective maintenance, and enhancements) and reported to CE representatives in the Requirements and Optimization (R&O) section within 4 business days of completion.

2.7.27 Provide data, reports, information, and support to government designated Civil Engineer

(CE) representatives or higher headquarters upon request.

2.8 Work Execution

2.8.1 SP shall be responsible for inspection, testing, maintenance, and repair of controls, alarms, and electrical systems for all real property and RPIE assets in support of all facility systems requirements.

2.8.2 Ensure accuracy and integrity of existing SMS data systems and provide updates to the R&O Section if deviations have occurred. This includes linear segmentation data for utilities.

2.8.3 Ensure utility and infrastructure outages under the SP’s control shall be previously scheduled and approved by the Government (R&O section)

2.8.4 SP shall notify the CE representative and the Facility Manager or designated government representative at least 10 business days (two (2) weeks) in advance of scheduled outages.

2.8.5 SP shall provide required information to the CE representative when unscheduled outages occur in order to meet Utility System Outage Report Tracker (USORT) requirements. SP shall log unscheduled outage events and relay information within five business days of the outage.

2.8.6 SP shall ensure interruption of service does not exceed 90 minutes unless pre-scheduled, emergency in nature, caused by natural or man-made disaster, or approved by the Government.

2.8.7 SP shall notify the CE representative and affected occupants of expected downtime due to emergency outages.

2.8.8 SP shall ensure RP and RPIE is made operational immediately after utility is restored.

2.8.9 When requested, SP shall coordinate with CE Geospatial personnel and ensure all exposed utility locations, sizes, and composition are correct on base maps.

2.9 Heavy Repair/Pavements/Grounds

2.9.1 The SP shall be responsible for inspection, maintenance, and repair of all structures, storm water conveyance, paved/unpaved roads for real property assets (e.g. facilities, roofs, pavements, roads, sidewalks, fences, etc.).

2.9.2 Ensure accuracy and integrity of existing SMS data systems and provide updates to the pavements (streets, roads and parking lots) assets.

2.9.3 Ensure utility service outages under the SP’s control shall be previously scheduled and approved by the Government (R&O section).

2.9.4 SP is limited to minor repairs of road surface defined as no larger than 200 sq. ft. per work task.

2.9.5 Recreational Paths. SP shall be able to inspect and perform minor repairs to sidewalks, biking paths, jogging paths, and boardwalks to include boardwalk gazebos.

2.9.6 Paved Roads Maintenance. SP shall be able to inspect and repair paved roads, curbs, gutters, drainages and culverts, guardrails, and other road components including pavement markings.

2.9.7 Unpaved Roads Maintenance. SP shall be able to inspect, maintain, and repair unpaved roads identified on the base maps.

2.9.8 The SP shall grade secondary unpaved roads on an annual basis with contractor labor, materials, and equipment. Impassable unpaved roads will be scheduled as a CM work task as needed. The contractor is not responsible for hunting or fire access roads.

2.9.9 Storm Drainage. SP shall be able to maintain and repair storm all water drainage systems such as drains, inlets, culverts, headwalls, weirs, ditches, and swales. For open drainage ditches, the SP shall scrape debris, sediment, and overfill as necessary to maintain a free-flowing condition as a part of PM. All storm water control infrastructure requiring ground disturbance shall be coordinated through the Government prior to work.

2.9.10 Driveways, Parking Lots, Ramps, and Storage Areas. SP shall be able to inspect, repair, and maintain driveways, parking lots, ramps, and storage areas. This includes restriping pavement markings (e.g. parking lines in parking) upon receipt of an approved WT.

2.9.11 Fences. SP shall inspect base perimeter, security, and safety fences, gates, anti-intrusion wire, other fence components annually and be able to perform repairs when directed. Any damage to base perimeter or facility security fencing that allow for unimpeded access shall be completed as a Priority 1 Emergency repair.

2.9.12 SP shall be able to inspect, maintain, and repair linear infrastructure, to include recreational paths, storm water control, paved/unpaved surfaces, fences, and pavement clearance operations IAW AFMAN 32-1041, Pavement Evaluation Program

2.9.13 Sweeping Operations. SP shall provide periodic sweeping of paved areas to include streets, parking lots, walkways, and other similar surfaces. The SP is responsible for providing the requisite sweeping equipment.

2.9.14 All sweeping operations shall be performed as needed in order to keep the surface areas clear of debris.

2.9.15 SP shall develop and maintain a Snow and Ice Removal/Control Plan in coordination with a CE representative. SP is responsible for providing all material, labor, and equipment to execute Snow and Ice Removal/Control Plan 24 hours a day, 7 days a week during inclement weather.

2.10 Structures

2.10.1 SP shall be able to maintain, construct, repair, paint, and modify structural systems and wooden, masonry, metal, and concrete buildings to a fully functional state that operates as designed.

2.10.2 SP shall be able to fabricate and repair components of buildings to include, but not limited to, doors, windows, floor, ceilings, finishes, and other real property and associated non-RPIE items.

2.10.3 When directed, an AWS / GSI / DVS certified welder shall perform all welding.

2.10.4 SP shall provide locksmith capabilities to repair interior and exterior of facilities when directed.

2.10.5 SP shall fulfill all after-duty-hours service calls for lockouts, which shall be performed jointly with Security Forces/security contractor.

2.10.6 Review all key requests to ensure the appropriate facility manager has a valid request.

The Government shall approve all mechanical room key requests.

2.10.7 Ensures keys are issued to facility managers as required.

2.10.8 Maintain a record for keys signed out to facility managers for tracking purposes. Ensures key blanks, master keys, key codes, and duplicates are secured while in possession to avoid misuse or unauthorized access to Government facilities.

2.10.9 SP shall be able to repair interior and exterior of facilities.

2.10.10 SP shall establish and maintain an active Roof Inspection Program in order to inspect roofs annually. A CE representative will provide a list of facilities to inspect.

2.10.11 SP shall be able to maintain and repair roofing distresses, waterproof membranes, insulation, caulking, flashing, decking, gutters, rooftop equipment, coping, debris removal from roof/gutters, and other structural roof elements IAW UFC 3-110-03 Roofing and AFI 32-1001, Civil Engineer Operations

2.10.12 SP shall conduct periodic inspections and maintain temporary roofs (e.g., TPO, tarps).

Temporary roofing maintenance/repair is limited to recovery solutions for damaged roofing.

2.10.13 SP shall be able to refurbish roofs to serviceable condition by replacing waterproof membrane sections, insulation, caulking, flashing, decking, gutters, rooftop equipment, coping as necessary.

2.11 Infrastructure Systems

2.11.1 The SP shall be responsible for inspection, maintenance, and repair of all infrastructure systems, to include utilities maintenance, HVAC, interior plumbing, liquid fuels maintenance, fire suppression systems, potable/non-potable water systems, wastewater systems, natural gas, and associated tasks.

2.11.2 Ensure accuracy and integrity of existing SMS data systems and provide updates to the

2.11.3 Ensure utility and infrastructure outages under the SP’s control shall be previously scheduled and approved by the Government (R&O section).

2.11.4 SP shall be able to maintain, locate lines, mains and repair, replace, and collect usage data from all utilities (e.g. water, wastewater, electric, and gas lines). SP is not responsible for those utilities that have been privatized.

2.11.5 SP shall notify the CE representative and the Facility Manager or designated government

2.11.6 SP shall provide required information to the CE representative when unscheduled outages occur in order to meet Utility System Outage Report Tracker (USORT) requirements. SP shall log outage events and relay information within five business days of the outage.

2.11.7 SP shall ensure interruption of service does not exceed 90 minutes unless pre-scheduled,

2.11.8 SP shall notify the CE representative and affected occupants of expected downtime due

2.11.9 SP shall ensure real property and RPIE is made operational immediately after utility is restored.

2.11.10 When requested, SP shall coordinate with CE Geospatial personnel and ensure all

2.12 Water/Wastewater, Natural Gas and Fuel Systems Maintenance, Fire Suppression/Fire Deluge

2.12.1 SP shall be able to inspect, maintain, repair, and modify fire suppression systems, liquid fuel systems, natural gas and liquid petroleum systems, wastewater, and secondary water distributions IAW UFC 3-420-01 Plumbing Systems, UFC 3-430-05 Natural Gas and Liquefied Petroleum Gas (LPG) Distribution Pipelines, UFC 3-460-03 O&M:

Maintenance of Petroleum Systems when directed.

2.12.2 SP shall be able to inspect, maintain, repair, replace, and modifies wastewater system lift stations and connections, pumps, motors, regulators, valves, controls, telemetry alarms, lubricate equipment, clean wet wells, etc.

2.12.3 SP shall provide suction/vacuum capabilities and the required equipment to evacuate flooded manholes, clear plugged lines, drain open pits, and collect material within containment areas. Response time for emergencies shall not exceed 90 minutes.

2.12.4 Collected material shall be disposed of IAW all applicable environmental procedures and regulations.

2.12.5 SP shall maintain operational and maintenance logbooks.

2.12.6 SP shall be able to inspect, maintain, repair, replace, and modify fire deluge pumps and associated components. SP shall ensure a certified technician, as required, performs all work when directed.

2.12.7 SP shall be able to inspect, maintain, repair, replace, and modify fire suppression systems and associated components to include wet-pipe, dry-pipe, deluge, pre-action, pumps, tanks, and chemical systems when directed.

2.12.8 Gas Distribution Systems, SP shall be able to maintain, repair, replace, install, and operate the gas distribution systems, RP, accountable RPIE, and associated non-RPIE items.

2.12.9 Chilled Water System, SP shall be able to maintain, repair, replace, install, operate, and manage the water system for chilled water system.

2.12.10 Liquid Fuels System Maintenance, SP shall be able to inspect, maintain, repair, replace, and modify liquid fuel systems to include tanks, valves, pumps, pipeline, fill stands, and control panels.

2.13 Backflow Prevention

2.13.1 SP shall inspect, maintain, repair, replace, and modify non-privatized backflow prevention devices of facility and industrial systems. The following tasks shall be fulfilled by a certified technician:

2.13.2 Perform backflow tests

2.13.3 Remove backflow prevention devices no longer required, such as those connected to abandoned systems or demolished facilities.

2.13.4 Conduct and submit 5-year backflow/cross connection survey.

2.14 Oil Water Separators

2.14.1 SP shall inspect Oil Water Separator infrastructure and associated real property, document any deficiencies, and provide the report to the CE representative.

2.14.2 SP shall be able to complete minor repairs as required and evaluate condition/effectiveness of structure IAW UFC 3-240-01, Wastewater Collection.

2.14.3 SP shall document major deficiencies and recommend replacement as required.

2.15 Pipelines/Manholes

2.15.1 SP shall be able to inspect, clean, and perform minor repairs to wastewater pipelines and manholes.

2.15.2 SP shall develop and maintain a record of pipeline/manhole related linear infrastructure in a local database that includes all relevant inspection and condition information. Initial inspections shall be completed within 120 days of contract award to the SP.

2.15.3 SP shall recommend repairs (using NEXGEN-IT) based on inspections and condition information.

2.16 HVAC

2.16.1 SP shall be able to maintain, repair, replace, install, and operate HVAC systems.

2.16.2 SP shall be able to maintain, repair, replace, install and operate real property, accountable

RPIE, and associated Non-RPIE and RPSE items.

2.16.3 SP shall be able to maintain and execute the installations Class I and II Halon and

Refrigerant Management Plan

2.16.4 SP shall comply with all requirements of the Refrigerant Management Plan.

2.16.5 SP shall maintain and update the Refrigerant Management Plan on annual basis to ensure compliance with AFMAN 32-7002, Environmental Compliance and Pollution Prevention, Federally Enforceable State Operation Permit, and ensure personnel performing refrigerant requirements are certified as required (CDRL A509).

2.16.6 Except for household type appliances removed from RP facilities prior to salvage, the SP is not responsible to recover refrigerant from non-CE owned assets.

2.16.7 R-22/HCSC-22 Refrigerant Replacement. SP shall develop, maintain, and execute an R-

22/HCSC-22 refrigerant replacement program in compliance with Air Force Quality Program and 40 CFR Part 82.

2.16.8 SP shall be able to repair, replace, or upgrade HVAC systems within scope of a CM work task.

2.16.9 SP shall ensure personnel performing refrigerant related requirements possess the required certifications in accordance with 40 CFR Part 82 Sub part F as applicable. Proof of certification shall be readily available upon request.

2.17 Facilities

2.17.1 SP shall be responsible for inspection, testing, maintenance, and repair of controls, alarms, and electrical systems for all real property and RPIE assets in support of all facility systems requirements.

2.17.2 Ensure accuracy and integrity of existing SMS data systems and provide updates to the

2.17.3 Ensure utility and infrastructure outages under the SP’s control shall be previously scheduled and approved by the Government (R&O section).

2.17.4 SP shall notify the CE representative and the Facility Manager or designated government

2.17.5 SP shall provide required information to the CE representative when unscheduled outages occur in order to meet Utility System Outage Report Tracker (USORT) requirements. SP shall log unscheduled outage events and relay information within five business days of the outage.

2.17.6 SP shall ensure interruption of service does not exceed 90 minutes unless pre-scheduled,

2.17.7 SP shall notify the CE representative and affected occupants of expected downtime due

2.17.8 SP shall ensure real property and RPIE is made operational immediately after utility is restored.

2.17.9 When requested, SP shall coordinate with CE Geospatial personnel and ensure all

2.18 Fire Alarm Systems

2.18.2 SP shall be able to inspect, test, and maintain fire alarm systems, water-based systems, special hazard suppression systems, and the mass notification systems. These activities include repair, replacement, and modification of RPIE alarm control panels, annunciator equipment, initiating devices, notification appliances, mass notification systems, ultra-sensitive smoke detection systems, wet chemical fire suppression systems, and digital alarm transmitters/receivers.

2.18.3 SP shall ensure a certified technician as required performs all work. This requirement does NOT include non-RPIE security alarms or cameras.

2.18.4 SP shall complete efforts under this PWS section in coordination with the efforts identified in PWS for Water and Fuels system maintenance.

2.18.5 SP shall provide inspection and testing schedules to the Fire Department and the Facility

Manager at least 10 business days prior to execution of any testing.

2.18.6 SP shall be able to inspect, test, operate, and maintain carbon monoxide detection systems, environmental detection alarms, frequency modulated (FM) antennas, lift station controls, and base station and transceivers connected to these alarms IAW manufacturers’ recommendations and local procedures.

2.19 Electrical Systems

2.19.1 SP shall be able to inspect, maintain, and repair of energized and de-energized primary and secondary electrical service for all real property and temporary structures listed in Appendix B in accordance with AFMAN 32-1062, Electrical Systems and Power Plants. (DOES NOT apply to privatized electrical systems.)

2.19.2 SP shall coordinate with the Utility Privatization (UP) System Owner prior to performing work that may affect the primary electrical distribution system as necessary.

2.19.3 SP shall be able to inspect, maintain, repair, replace, and modify interior electrical systems and subsystem grounds IAW UFC 3-520-01, Interior Electrical Systems and Host Nation laws and regulations.

2.19.4 SP shall be able to inspect, maintain, repair, replace, and modify grounding and lightning protection systems.

2.19.5 SP shall be able to inspect, maintain, repair, replace, and modify secondary electrical systems, exterior streetlights not conveyed to the Utility Provider (UP). SP is responsible for exterior streetlight repairs, when directed, until conveyed.

2.20 Entry Gate (Vehicle) Denial Barriers

2.20.1 When directed, SP shall administer Integrated Defense Plan (IDP) barrier program with

SP’s labor and equipment. The plan is authored by the Government and barriers will be furnished by the Government.

2.20.2 All maintenance (preventive or otherwise) for mechanical, active vehicle denial barriers

(VB) shall be accomplished using the Air Force’s own service contract vehicle. This IS NOT an SP responsibility.

2.20.3 All wedge barriers located at Base entrance gates are included in this requirement.

2.20.4 The SP shall respond to all reports of barrier malfunctions and safe the system (i.e. lower barrier, turn off power, etc.) prior to contacting the CE representative so as to restore traffic flow to the instillation while the VB contractor responds.

2.21 Warranty Management

2.21.1 The SP’s warranty management responsibilities include, but are not limited to:

2.21.2 Adhering to the warranty program IAW CE Policy and Standards

2.21.3 Maintaining a list of known assets under warranty and pertinent info such as manufacturer, contact information, install date, length of warranty, ect.

2.21.4 Ensuring all warranty information is catalogued according to the unit warranty tracking system and/or NEXGEN-IT procedures.

2.21.5 Evaluating and planning for PM work tasks associated with PR and PRIE under warranty so as to maintain the warranty.

2.21.6 Identifying CM work tasks that are associated with assets under warranty and notifying the Government.

2.21.7 Attending warranty review meetings.

2.21.8 Executing warranty calls in coordination with the Government.

SECTION III

3.0 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement and will be assessed on an “Acceptable” or “Unacceptable” basis. These thresholds are critical to mission success and the success of the SP.

Performance Objective PWS Para Performance Standards Conduct self-inspection to the areas outlined in the most current support Higher Headquarters/IG Inspection Guidance.

1.1.5 SP will comply 100% with having

a Self-Inspection Program and maintaining Program Currency.

Self-inspection non-compliance areas with course of actions to remedy and report to Gov’t on semi-annual basis.

1.1.5 SP will address self-inspection

courses of action for non-compliance items and provide remedy to Gov’t with 100% compliance.

Response to Emergency CM work 2.1.6 SP will respond to 95% of Pri 1 calls per month within < 30 mins during normal duty hours & < 90 mins after duty hours.

Critical materials list in response to Priority 1 activities

2.1.7 SP will provide critical materials

list in response to Priority 1 repairs by systems (electrical, exterior plumbing etc.) within 60 days contract award. SP will update critical material list based on work environment and submit to Gov’t for approval annually.

Preliminary PM (portfolio level) Requirements Development

2.3.13 SP will develop an (preliminary)

executable portfolio of PM requirements, for government review and approval within 90 days of contract award.

Final PM (portfolio level) Requirements Development and

2.3.14 SP will develop and submit, (Final) Preventative Maintenance Program for all Installation RP and RPIE using required PMTLs, Host Nation Laws, Regulations, Directives and AFI 32-1001 Chapter 3 Playbook within 180 days of contract award. SP will provide updates for Gov’t approval annually.

PM Execution Requirements 2.3.9 SP will execute/complete 95% of scheduled PM actions on time (as scheduled) unless deviation approved by the Government. SP will report condition updates of all RP and RPIE to 786 CES R&O Section upon completion of PM and within 5 business days

Priority 3A Corrective Maintenance (CM) work execution

2.4.5 SP will complete and closeout

100% of Priority 3A Corrective Mx (CM) work within < 30 calendar days (excluding COR-approved material delays.

Priority 3B Corrective Maintenance (CM) work execution

2.4.6 SP will complete and closeout all

Priority 3B Corrective Mx (CM) work within < 60 calendar days (excluding COR-approved material delays.

Priority 3C Corrective Maintenance (CM) work execution

2.4.7 SP will complete and closeout all

Priority 3C Corrective Mx (CM) work within < 120 calendar days (excluding COR-approved material delays.

Corrective Maintenance (CM) work task prioritization/categorization

2.4.8 No more than 50% of any

sustainment corrective maintenance, Priority 3s, may be assigned annually to a single Priority 3 sub-category unless approved by the Government.

Priority 4A/4B Enhancement Work execution

2.5.9 SP will complete Priority 4 work

within established & approved by Government execution timelines.

Facility Management Work Reporting 2.6.4 SP will provide feedback to FM’s & CE representatives (R&O) on status of service request or in-house work task through life cycle of tasks < 5% of total work tasks. Note: Feedback constitutes accurate and timely status updates.

Customer Service Satisfaction Rating 2.6.5 No more than 5% of corrective and enhancement (priority 3 and

4) work task completed per month receive valid customer complaints.

Note: validity determined by the Govt.

Utilities Outage Planning and Scheduling

2.6.6 SP will ensure proper coordination

and scheduling for 100% planned interruptions to utilities or utility-related services to minimize mission disruption. Detailed government direction for coordination and scheduling will be provided on case by case basis.

Inventory Management (IT) 2.6.7 New inventory as a result of acquisition, construction or repair is properly reported to 786 CES R&O Section within 5 business days of install date unless approved by the government. No more than 1% of new inventory recording discrepancies per quarter.

Inventory Management (PM)

2.6.8 SP will ensure all new inventory

as a result of acquisition, construction or repair are included in the PM program within 60 business days of installation as approved by the government. No more than 1% of new PM program discrepancies per quarter.

Activity/Sub-Activity Working Group Business Processes

2.6.9 SP will actively participate in

Activity/Sub-Activity Working Groups on quarterly basis.

Air Force Common Output Level Standard (AFCOLS) and Key Performance Indicators (KPI) Business Processes

2.6.10 SP will monitor, review, and

report Operations related AFCOLS and supporting Civil Engineer (CE), Key Performance Indicator (KPI) targets and measures and report to Gov’t per established business rules with 100% compliance.

Industrial Control System (ICS) Management

2.6.11 SP will maintain installations ICS

to ensure compliance for Information Assurance. No more than one (1) discrepancy per quarter.

SECTION IV

4.0 DELIVERABLES

The Contractor shall provide deliverable(s) in a format mutually agreed upon by the Government and the Contractor.

The following enumerated deliverables are not expected to change. Due Date intervals are not expected to change but actual dates may need to be revised depending on actual contract start date.

Report Title Description/Form Submit To: Date Due Directive/PWS Reference

1. Self- Inspection Check List

Spreadsheet Higher Headquarters

Annually AFI 90-201

2. Industrial Control System (ICS) Report

Spreadsheet and Schematic

Higher Headquarters

Whenever a New System Comes on Line and as Directed by Higher Headquarters

AFGM 2017-

32-01

3. Customer Service

AF Form 332 Government Upon Request

AFI 32-1001

4. Base Civil Engineering Work Clearance Request

AF Form 103 Government Rep

As Needed HQ USAF, AFI 32-1001

5. Update Recall Roster

Spreadsheet Government Rep

As Needed AETCI 10-202

6. Boiler or Pressure Vessel Inspection Report

AF Form 1222 Higher Headquarters

Every three

(3) Years

AFI 32-1068

1. Cathodic Protection Annual Performance Booklet Report

Booklet and electronic format

Higher Headquarters

1 Feb of Each Year

AFI 32-1054

Para. 5.1.4. and

UFC 3-570-06

1. Cathodic Protection Operating Log for Impressed Current System (NOT

LRA)

AF Form 491 Government Rep

Every sixty

(60) Calendar Days

HQ USAF

2. Cathodic Protection Operating Log for Sacrificial Anode System (NOT

LRA)

AF Form 1686 Government Rep

Annually and as directed by Higher Headquarters

HQ USAF

3. Utility Meter Readings

Spreadsheet Government Rep

End of Month Government Directed

1. Annual Gas Survey Report

Report Status Base of Natural Gas Distribution System

Higher Headquarters

Annually (Each Jan for the Previous

CY)

AETC/CE

Request

1. Backflow Prevention Inspection Data

AF Form 843 Government Rep

Periodic HQ USAF and

AFMAN 32-

2. Backflow Prevention Vacuum Inspection Data

AF Form 844 Government Rep

Periodic HQ USAF and

3. Cross Connection Information

AF Form 845 Government Rep

Periodic HQ USAF and

4. Inventory of Cross Connection & Backflow Devices

AF Form 848 Government Rep

Annually HQ USAF and

1. Backflow Prevention Cross Connection Survey

AF Form 848 COR Every five (5)-years

AFMAN 32-

11.1.4.36.22.4.

1. Valve and Hydrant Maintenance Record

Facility Operating Logs

Government Rep

Annually HQ USAF, AFI

32-1067 UFC 3-

230-02, Mil

HDBK 1164 &

2. Water Flow Test Record

AF Form 1027 Government Rep

Every three

(3) Years

HQ USAF and

AFI 32-2001

Mil HDBK 1164 & 1168

3. Water Treatment Operating Log for Cooling Tower Systems

AF Form 1457 Government Rep

As Needed AFI 32-1054

4. Inspection, Test and Maintenance Documentation of Fire Systems

Spreadsheet Government Rep

As Needed UFC-3-600-02

5. Tank Inspection Summary

Document within Storage Tank Accountability and Reporting (STAR)

Government Rep

Monthly AFI 32-7044, par 2.3.3., UFC 3-460-03

6. Tank Entry Supervisor Certification

AF Form 483 Government Rep

5 years UFC 3-460-03

7. Leak/Failure Data Record

AF Form 1687 Government Rep

As Needed HQ USAF

8. Pest Control Report

Spreadsheet Government Rep

Monthly AFI 32-1053

9. 1140.

Warranty Plan

Spreadsheet Government Rep

Annual Government Directed

1. Ad Hoc Reports

Data Requested by External or Internal Customers

Requestor Maybe a One- Time or a Recurring Request

Local Report

1. Provide Optimization Plans for all systems annually

Spreadsheet COR Annually

2. NEXGEN-

IT DATA review

Report COR Monthly Government Directed

3. Material Costs

Report COR Monthly Government Directed

4. Refrigerant Management Plan

Report COR Annual AFMAN 32-

5. HVAC air quality compliance

Document within Air Program Information Management System (APIMS)

Government Rep

As required AFMAN 32- 7002, par 2.16.16.4.

6. Cost Estimate Difference (332)

Spreadsheet COR As Required Government

7. Term Condition Assessments

Spreadsheet COR Twice per Year

Government Directed

8. Lifecycle Cost analysis report

Report COR Annually Government Directed

9. Trend Analysis

Report COR Annually Government Directed

1. Long range plans

Plans COR Annually Government Directed

1. ICS

Upgrade list

List COR Annually Government Directed

2. Written Estimates

Estimate COR As Required Government Directed

3.

4.

5.

6.

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL,

INFORMATION, OR SERVICES

5.0.1 The government will provide office and storage space in the Kaiserslautern Military Community.