Attachment 01 - OSG Rental Vehicles SOW.pdf
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- Attached to
- OSG-A Duty Vehicles Rental
- Solicitation number
- FA523426Q0003
About this file
This is a Statement of Work (SOW) for vehicle rental oversight and support services in Canberra, Australia, dated 26 March 2026. The contractor must provide two four-door sedans, one 8-15 passenger van, and one cargo van to the Overseas Support Group-Australia (OSG-A) at 82 Northbourne Avenue, Braddon, ACT 2612, Australia. All vehicles must be registered with Australian vehicle number plates, comply with Australian law, and carry compulsory third-party personal injury insurance with a minimum comprehensive car insurance excess of A$1,000.00. Drivers must be at least 21 years old. The contract requires vehicles to be in good quality and safe operating condition, meeting vehicle manufacturer standards with no excessive soil, rust, or damage. The Government reserves the right to reject vehicles or terminate the contract for cause if non-compliant vehicles are not replaced or corrected promptly.
The contractor is responsible for all maintenance, parts, labor, and expertise, including fair wear and tear items such as tires, wipers, filters, and fluids. Vehicles must be replaced after 100,000 kilometers, though vehicles in exceptional condition may be waived at the Contracting Officer's discretion. The contractor must provide loaner vehicles when primary vehicles are out of commission for more than 24 hours and must provide 24-hour towing and recovery services at no cost to the Government. Joint inspections will be conducted at vehicle delivery and return. The contract is a base year plus four option-year contract with an additional six-month extension option, not exceeding 66 calendar months total. Monthly payment will be processed via Government-Wide Purchase Card with invoices required prior to payment. The Government assumes responsibility for fuel and normal operator care, while the contractor assumes liability for damages resulting from contractor negligence or wrongful acts.
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STATEMENT OF WORK
FOR
VEHICLE RENTAL OVERSIGHT AND SUPPORT GROUP - AUSTRALIA
at Canberra Australia
26 March 2026
1. DESCRIPTION OF SERVICES/GENERAL INFORMATION. The contractor shall provide all equipment, tools, materials, and associated labor necessary to provide vehicle rental. The contractor shall perform services required in this Statement of Work (SOW) in accordance with the terms and conditions under the associated contract.
1.1. VEHICLES. The Contractor shall provide 2 four door sedans, 1 8-15 passenger van and cargo van for OSG-A, 82 Northbourne Ave, Braddon, ACT 2612, Australia. See Appendix for the vehicle specifications (Vehicle No.1). The furnished vehicle shall be registered in compliance with the Australian law by attaching Australian vehicle number plate. The title of the vehicle remains with the Contractor. The Contractor shall deliver the vehicle to 82 Northbourne Ave, Braddon, ACT 2612, Australia unless an alternate location has been coordinated and agreed upon by both parties.
1.1.1.REGISTRATION.
Australian vehicle registration at the local state and insurance coverage are required.
• Compulsory Third-Party Personal Injury Insurance (CTP).
• The Contractor shall provide rental vehicle with insurance at minimum.
• Excess (deductible) of Comprehensive Car Insurance should be A$1,000.00.
• Above 21 years old for the driver.
1.2. CONDITION OF RENTAL VEHICLE. The vehicle furnished under this contract shall be good quality and in safe operating condition and shall comply with the Australian Law applicable to the vehicle. Both the exterior and the interior of the vehicle must be free of excessive soil, rust, and damage. If the vehicle does not meet the vehicle manufacturer’s standards and does not meet the criteria listed above; the United States Government may reject the vehicle promptly after receipt. If the Contracting Officer determines that any vehicle furnished is not in compliance with this contract, the Contracting Officer shall promptly inform the Contractor in writing. If the Contractor fails to replace the vehicle or correct the defects as required by the Contracting Officer, the Government may — (a) By contract or otherwise, correct the defect or arrange for the rental of a similar vehicle and shall charge or set off against the Contractor any excess costs occasioned thereby; or (b) Terminate the contract for Cause. A thorough inspection report must be conducted at the drop off and return of vehicles at the contract conclusion. These reports must be maintained by the contractor.
1.3. SAFETY. Each vehicle must meet all host nation’s safety requirements and have, as a minimum, the following safety features: seat belts, rear view mirrors, back up camera, windshield wipers, parking brake, horn and serviceable lights (interior and exterior).
The vehicle will also have driver and passenger airbags, when available from the manufacturer. All safety items must meet the vehicle manufacturer’s standards.
1.4. HEATING AND AIR CONDITIONING. Heating and air conditioning must be in vehicle and comply with the vehicle manufacturer’s standards.
1.5. TIRES. Tires must be new or in exceptional condition. The tire type shall be in accordance with the vehicle’s manufacturer specifications/recommendations. A full-size spare tire must be in all the vehicles and be in exceptional condition. If a spare tire is used, a replacement tire shall be issued to the vehicle within 24 hours.
1.6. GENERAL ITEMS. Windows shall be tinted on all sides to include rear windows, as allowed by local laws. Windshield screens and floor mats shall be provided for all vehicles. Each vehicle shall have a lug wrench and jack. In addition, each vehicle shall have road safety kit (reflectors, road flares, etc.) and fire extinguisher in accordance with local safety laws. All general items must meet the manufacturer’s standards.
2. SERVICES. The following services shall be provided by the Contractor:
2.1. JOINT INSPECTION. The Contractor and Government will conduct a joint inspection of all vehicle(s) at the time of delivery to ensure the vehicle(s) meet the requirements of this SOW and to ensure that all dents, scratches or other damages are documented. A joint inspection will also be conducted when the vehicle(s) are picked up by the Contractor for return, in order to document the condition of the vehicle(s).
2.2. MAINTENANCE. The contractor is responsible for all maintenance needs. Contractor shall provide all parts, labor, and expertise necessary to complete required maintenance tasks. Parts include those items that must be replaced due to fair wear and tear such as windshield wipers, tires, headlamps, filters, fluids (i.e. motor oil, antifreeze), and lubricants. Fair wear and tear is defined as damages that occurs during normal use or due to the aging of the vehicle that can be based on the age and mileage of the vehicle;
examples of fair wear and tear are minor dents, scratches, fading seats, tire wear, brake wear, clutch wear and other incidental damages except flat tire.
2.3. VEHICLE REPLACEMENT. The contractor shall replace vehicles after 100,000 KM.
Vehicles in exceptional condition are eligible to be waived at the written discretion of the Contracting Officer.
2.4. REPLACEMENTS. Replacements shall be provided for all vehicles that are out of commission. If no replacement vehicle is provided, consideration should be given to asking the contractor for compensation for noncompliance. The contractor shall deliver the new vehicle early enough to be in-processed and available on the date and time specified by the Contracting Officer or designated representative and allow for out-processing time of the outgoing vehicle. This overlapping period will not exceed three
(3) days. The contractor shall notify the Contracting Officer if the Government fails to turn in the old vehicle on the agreed upon date and time.
2.5. LOANER VEHICLES. The contractor shall provide a loaner vehicle any time a primary vehicle is unavailable for more than 24 hours. The 24 hours starts from the time the contractor is notified that the primary vehicle went down and rent is still being incurred. The loaner shall be equal or greater quality and condition to the primary vehicle. The condition of the loaner shall be the same as the primary vehicle and thus will meet the same criteria outlined in 1.4.1, Vehicle Condition. In addition, if no loaner of equal or greater vehicle type is provided within 24 hours, the daily rental rate of the primary vehicle shall be deducted from the monthly invoice for every day the Government is without a vehicle. Primary vehicles not returned within 30 days will be replaced, at the Contracting Officer’s approval, with another vehicle of equal or greater vehicle type at the same price initially offered until the requested vehicle type is delivered.
2.6. VEHICLE TOW/ RECOVERY SERVICE. The Government shall not incur any charges for towing due to vehicle failure. Upon proper notification, the contractor shall recover disabled vehicles. Disabled vehicles are vehicles unsafe and/or unserviceable to the point it cannot be driven without causing harm to the driver or the local area. This service should be available 24 hours a day. If the recovery service is not available 24 hours a day, alternatives must be negotiated and agreed to by the contract representatives.
2.7. POINTS OF CONTACT. The contractor will provide points of contact within his company to interface with the contract representative on issues concerning rental vehicles. Names, business address, phone numbers, and hours of operation are the minimum information requirements. Arrangements for contacting the contractor’s points of contact after normal business hours should also be made.
2.8. CONTRACT MANAGER. The contractor shall designate a Contract Manager who shall be responsible for the performance of the work. Contract Manager shall be available during local normal business hours (9:00 AM – 4:00 PM Australian Eastern Daylight Time, Monday-Friday, for Canberra, Australia. The name of this person, and an alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The Contract Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.
3. DAMAGE AND ACCIDENT. The Government reserves the right to repair any damages on the rental vehicle caused by negligence or fault of the Government at no cost to the Contractor at repair facilities and towing services authorized by the Contractor.
The Contractor shall provide the Government with a list of authorized repair facilities prior to the rental period. In addition, the Government may request to add additional repair facilities within close proximity to the delivery address for approval to the Contractor. The Government will only select repair facilities authorized by the Contractor to make the repairs.
The Contractor agrees to accept the repairs completed by authorized repair facilities and agrees to release any demand or claim from the Government on all repairs made when the rental vehicle is returned to the Contractor, upon expiration of the contract.
In case of an accident, where the cost of repair is less than the cost of replacing the vehicle and requires the repair of the rental vehicle, the Government representative shall notify the Contractor and Contracting Officer of the accident.
In case of an accident where the cost of repair is greater than the cost of replacing the damaged vehicle, the Government may terminate the contract for the convenience of the Government. Compensation for the value of the damaged vehicle will be paid to the Contractor for the purchase price of the vehicle less the depreciated value during the lapsed contract period.
3.1. The Government shall be responsible for loss of or damage to rental vehicles (except for normal wear and tear; and loss or damage caused by the negligence of the contractor, its agents, or employees) and property of third persons, or the injury or death of third persons, if the Government is liable for such loss, damage, injury, or death under the Federal Tort Claims Act (28 U.S.C. 2671-2680).
3.2. In case of accident or damage, cost of the liability will be determined by mutual agreement with both parties.
4. LIABILITIES. The contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, resulting from the fault, negligence, or wrongful act or omission of the contractor, its agents, or employees.
5. REMEDIES. The Contracting Officer shall follow FAR 52.212-4, Contract Terms and Conditions – Commercial Items, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.
6. GOVERNMENT FURNISHED PROPERTY AND SERVICES.
6.1. OPERATOR CARE. The Government operator will be responsible for operator care (e.g., checking and replenishing fluids, tire pressure, lights, etc.). If any discrepancies are found, the contractor is responsible for correcting the problems.
7. APPENDIX. Vehicle Specifications (4 Door Sedan, 8-15 Passenger Van, Cargo Van)
APPENDIX. Vehicle Specifications
Sedan Specifications – 4 Door Sedans
1. Description: 2 Four Door Sedans, 5 PAX, 2WD, 4x2, Right Hand Drive
2. Minimum Dimensions and Other Specifications:
a. Model: Less than six (6) months old
b. Overall Length: 4375 mm
c. Overall Width: 1790 mm
d. Overall Height: 1435 mm
e. Engine Displacement: 1600 cc
f. Seating: Cloth covered
g. Seat belts and harness: For all seats
h. Window: Powered
i. Transmission: Automatic
j. Air Conditioning/heating: Yes
k. Sun Visor: Both the driver and the front passenger seats
l. Brake: Powered, and ABS
m. Steering: Powered
n. Cruise control: Yes
o. Audio System: AM/FM Radio, Bluetooth, AUX
p. Floor Mats: Rubber Mat
q. Air bags: Minimum front area (driver and front passenger), impact air bags
r. Emergency Repair Kit: Manufacturer’s standard tire changing equipment
s. Vehicle Color: The Government selects within the Contractor’s standard color. White preferred. No Logo or advertisement on exterior of the vehicle
t. Number Plate: Australian number license plate (Registration is required.)
u. Tires: Radial tires (tubeless) for all seasons. Spare tire as well.
v. Technical Maintenance Manual and Parts Catalog: 2 sets per delivery point.
w. Deed of Transfer: Yes (Copy)
x. Minimum accessories: Lighting, back up camera, heating, defrosting, battery, ventilation, windshield wipers and washer, inside/outside rear-view mirrors, visors, front/rear bumpers, armrests, jack, lug nut wrench, and spare tire, 1 set of keys.
3. The Government expects to drive this vehicle approximately 9,000 km a year.
Vehicle Specifications – Full Size 8-15 PAX Van
1. Description: One Cargo Van, 2WD, 4x2, Right Hand Drive, Diesel or Gasoline Engine Driven
2. Minimum Dimensions and Other Specifications:
a. Model: Less than six (6) months old
b. Overall Length: 5265 mm
c. Overall Width: 1950 mm
d. Overall Height: 1990 mm
e. Engine Displacement: Minimum 2143 cc
f. Gross Vehicle Weight: At or below 3,550 kg.
g. Seating: Cloth covered
h. Seat belts and harness: For all seats
i. Window: Powered
j. Transmission: Automatic
k. Air Conditioning/heating: Yes
l. Sun Visor: Both the driver and the front passenger seats
m. Brake: Powered, and ABS
n. Steering: Powered
o. Cruise control: Yes
p. Audio System: AM/FM Radio, Bluetooth, AUX
q. Floor Mats: Rubber Mat
r. Air bags: Minimum front area (driver and front passenger), impact air bags
s. Emergency Repair Kit: Manufacturer’s standard tire changing equipment
t. Vehicle Color: The Government selects within the Contractor’s standard color. White preferred. No Logo or advertisement on exterior of the vehicle
u. Number Plate: Australian number license plate (Registration is required.)
v. Tires: Radial tires (tubeless) for all seasons. Spare tire as well.
y. Technical Maintenance Manual and Parts Catalog: 2 sets per delivery point.
z. Deed of Transfer: Yes (Copy)
aa. Minimum accessories: Lighting, heating, defrosting, back up camera, battery, ventilation, windshield wipers and washer, inside/outside rear-view mirrors, visors, front/rear bumpers, armrests, jack, lug nut wrench, and spare tire, 1 set of keys.
3. The Government expects to drive this vehicle approximately 9,000 km a year.
Vehicle Specifications – Full Size Cargo Van
1. Description: One Cargo Van, 2WD, 4x2, Right Hand Drive, Diesel or Gasoline Engine Driven
2. Minimum Dimensions and Other Specifications:
a. Model: Less than six (6) months old
b. Overall Length: 5265 mm
c. Overall Width: 1950 mm
d. Overall Height: 1990 mm
e. Engine Displacement: Minimum 2143 cc
f. Gross Vehicle Weight: At or below 3,550 kg.
g. Seating: Cloth covered
h. Seat belts and harness: For all seats
i. Window: Powered
j. Transmission: Automatic
k. Air Conditioning/heating: Yes
l. Sun Visor: Both the driver and the front passenger seats
m. Brake: Powered, and ABS
n. Steering: Powered
o. Cruise control: Yes
p. Audio System: AM/FM Radio, Bluetooth, AUX
q. Floor Mats: Rubber Mat
r. Air bags: Minimum front area (driver and front passenger), impact air bags
s. Emergency Repair Kit: Manufacturer’s standard tire changing equipment
t. Vehicle Color: The Government selects within the Contractor’s standard color. White preferred. No Logo or advertisement on exterior of the vehicle
u. Number Plate: Australian number license plate (Registration is required.)
v. Tires: Radial tires (tubeless) for all seasons. Spare tire as well.
w. Technical Maintenance Manual and Parts Catalog: 2 sets per delivery point.
x. Deed of Transfer: Yes (Copy)
y. Minimum accessories: Lighting, heating, defrosting, back up camera, battery, ventilation, windshield wipers and washer, inside/outside rear-view mirrors, visors, front/rear bumpers, armrests, jack, lug nut wrench, and spare tire, 1 set of keys.
The US Government expects to drive this vehicle approximately 9,000 km a year. The US Government is responsible for re-fueling each vehicle.
PERIOD OF PERFORMANCE. Contract is a base year, plus four option-year contract with an additional 6-month extension option IAW FAR 52.217-8. Period of performance begins on the effective date of the Contracting Officer signed SF 1449 contract award. The total duration of the contract will not exceed 66 calendar months.
RETURN. Upon conclusion of the contract, each vehicle will be returned and picked up from 82 Northbourne Ave, Braddon, ACT 2612, Australia unless an alternate location is agreed upon by both parties. Both parties will complete a thorough inspection report at the time of pick up.
PAYMENT. Contractor shall submit full/tax invoice prior to each payment. Payment will be processed monthly by Government-Wide Purchase Card (GPC/Credit Card) with Wide-Area Workflow being utilized as a secondary option. All other alternative payment methods are subject to approval on a case-by-case basis by the Contracting Officer. Once payment is processed, Contractor shall provide payment receipt to Contracting Officer. Payment will not be processed without appropriate invoice submission, or if a previous payment is pending receipt submission.
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