3. Performance Work Statement.pdf

Attachment 3

FA502526QR001

Performance Work Statement (PWS)

356 ETSG – Tinian Hotel Services BPA

Table of Contents

1.GENERAL:

1.2 Description of Services/Introduction:

1.3 Background:

1.4 Objectives:

1.5 Scope:

1.7.1 Claims and Liability:

1.7.2 Miscellaneous Fees:

1.7.3 Place of performance:

1.7.4 Type of Contract:

1.8 FACILITY STANDARDS AND ROOM REQUIREMENTS

1.8.1 Lodging Requirements:

1.8.2 Electrical:

1.8.3 Plumbing:

1.8.4 Potable Water:

1.8.5 Privacy:

1.8.6 Furnishings:

1.8.7 Climate Control:

1.8.8 Internet:

1.8.9 Security:

1.8.10 Furniture Rearrangement:

1.8.11 Outdoor Space:

1.8.12 Kitchen Facilities:

1.8.13 Office Space:

1.8.14 Common Area:

1.8.15 Filtered Water and Ice:

1.8.16 Bathroom Equipment:

1.9 CONTRACTOR RESPONSIBILITIES

1.9.1 Housekeeping:

1.9.2 Emergency Power:

1.9.3 Typhoon Preparedness:

1.9.4 Fire Safety:

1.9.5 Maintenance:

1.9.6 Emergency Service Response:

1.10 GOVERNMENT FURNISHED ITEMS AND SERVICES

1.GENERAL:

This is a non-personal services contract to provide hotel lodging services on Tinian Island. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Description of Services/Introduction:

The Contractor shall furnish all personnel, supervision, labor, materials, equipment, tools, parts, transportation, accommodations, and hospitality services necessary to deliver and maintain safe, clean, and fully functional lodging accommodations for military personnel and authorized government staff on Tinian Island, in accordance with the requirements specified under each Contract Line-Item Number (CLIN).

1.3 Background:

To support the growing lodging requirements for the 356th Expeditionary Theater Support Group (ETSG) on Tinian Island, the Government intends to establish a multiple-award Blanket Purchase Agreement (BPA). This approach is necessary due to the limited number of hotels on Tinian and the fact that no single facility can consistently accommodate the full scope of personnel projected for future rotations.

1.4 Objectives:

The Contractor shall furnish short-term lodging accommodations for authorized Government personnel. All services and amenities shall be equivalent to those customarily offered to the general public, and compliant with applicable health, safety, and accessibility standards.

1.5 Scope:

This contract is for non-personal services to provide short-term accommodation for authorized Government personnel. The Contractor shall ensure all accommodations are safe, clean, functional, and fully equipped in accordance with the specifications outlined under each Contract Line-Item Number (CLIN). Services include, but are not limited to, facility management, housekeeping, maintenance, emergency response, and the provision of furnishings, utilities, and amenities. Lodging must meet or exceed standards typically offered to the general public and comply with all applicable health, safety, and accessibility regulations. The Contractor is responsible for delivering a turnkey lodging solution that supports the operational needs of the Government while maintaining a high standard of comfort and reliability.

1.7 GENERAL INFORMATION

1.7.1 Claims and Liability:

The Government shall not be held liable for incidental charges or damages incurred by individual travelers. The Contractor shall notify each Government tenant that personal charges such as room service, meals, telephone usage, pay-per-view entertainment, smoking violations, and facility damages are the sole responsibility of the tenant and are not covered under this contract.

1.7.2 Miscellaneous Fees:

All reservation cancellations 48 hours or more from the check-in date shall be at no cost to the government. Cancellations made within 24 hours of the scheduled check-in date shall incur a fee not to exceed 50% of the first night's reservation cost. Any additional fees must be pre-approved by the Contracting Officer and clearly communicated to Government personnel prior to check-in.

1.7.3 Place of performance:

The work to be performed under this contract will be performed at Camp Tinian, Northern Mariana Islands.

1.7.4 Type of Contract:

The government will award a firm fixed price contract.

1.8 FACILITY STANDARDS AND ROOM REQUIREMENTS

This section outlines the minimum standards for all lodging accommodation provided under this contract. Each room and facility must meet the specifications detailed below to ensure safety, comfort, and operational readiness for Government personnel.

1.8.1 Lodging Requirements:

The Contractor shall provide lodging facilities with the following minimum guaranteed capacity:

• Total Capacity: A combined total of at least 120 beds must be available.

• Single Occupancy Rooms: Shall contain a minimum of one (1) bed.

• Double Occupancy Rooms: Shall contain a minimum of two (2) beds.

1.8.2 Electrical:

Each lodging room shall be equipped with a standard 120-volt, 60-hertz electrical power supply.

To ensure adequate access to electricity, each room must contain a minimum of six electrical receptacles distributed across at least three separate outlets. All electrical outlets shall be installed and maintained in full compliance with National Electrical Code (NEC) 210.8 standards to ensure safety and reliability.

1.8.3 Plumbing:

Each lodging room shall be equipped with a continuous supply of both hot and cold water, with hot water maintained at a minimum temperature of 120°F. Every room must include a fully functional sink, toilet, and either a shower or bathtub to ensure sanitary and comfortable accommodation for all occupants.

1.8.4 Potable Water:

All potable water provided within the lodging facility shall meet the requirements of the Safe Drinking Water Act (SDWA) and comply with all applicable standards established by the U.S.

Environmental Protection Agency (EPA) to ensure safety and quality for human consumption.

1.8.5 Privacy:

Rooms containing multiple bedspaces shall be equipped with permanent physical dividers to ensure adequate privacy for each occupant. In cases where such dividers are not present or insufficient, the Government reserves the right to install temporary or portable partitions to maintain acceptable privacy standards.

1.8.6 Furnishings:

Each lodging room shall be furnished with a flat screen smart television and individual clothing storage such as a closet, wardrobe, or dresser for each occupant. Beds must be equipped with a full-size mattress and box spring, fitted and flat sheets, pillow(s) with pillowcase(s), and a comforter or duvet to ensure a comfortable and restful stay.

1.8.7 Climate Control:

Each contract lodging room shall be equipped with individually controlled air conditioning units capable of maintaining indoor temperatures between 65°F and 75°F. Adequate ventilation must be provided to ensure continuous comfort for all occupants. In the event of a utility failure excluding area wide outages lasting more than four (4) consecutive hours, the Contractor shall relocate all affected guests to a lodging facility of equal or higher quality at no additional cost to the Government or the occupants. If the installed air conditioning system does not include dehumidification capabilities, the Contractor shall provide portable dehumidifiers upon request.

Government personnel will be responsible for emptying the dehumidifier units.

1.8.8 Internet:

Each lodging room shall be equipped with high-speed, stable wireless internet (Wi-Fi), defined as a network capable of supporting simultaneous use by up to 120 personnel for common government and personal activities, including video conferencing, email, and secure network access. The connection must be reliable and consistently available. The Contractor shall be responsible for all maintenance and the prompt resolution of any reported outages or performance issues. The Government will report any service degradation that fails to meet this performance standard, and the Contractor shall be required to take corrective action within a reasonable timeframe. The Government reserves the right to install its own networking or cybersecurity equipment as needed to meet operational requirements.

1.8.9 Security:

Each lodging room shall be equipped with secure locking mechanisms to ensure the safety and privacy of occupants. Room access shall be strictly limited to assigned Government personnel and authorized facility staff. The Contractor must implement procedures to prevent unauthorized entry and maintain accountability for all issued keys or key cards throughout the duration of the guest’s stay.

1.8.10 Furniture Rearrangement:

The Government reserves the right to rearrange furniture within individual rooms or between rooms to meet operational or occupancy needs. All furnishings will be returned to their original configuration and condition upon completion of the contract period. The Contractor shall ensure that furniture is durable and capable of withstanding reasonable repositioning without damage.

1.8.11 Outdoor Space:

The Contractor shall provide a minimum of one complimentary parking space per lodging room, either on-site or within proximity to the facility, for the exclusive use of Government personnel.

In addition, the facility must include at least 500 square feet of outdoor space designated for Government recreational activities and temporary storage. This area must be capable of accommodating the delivery and placement of up to two (2) 10-foot by 10-foot containers. The Government reserves the right to secure this space from public access to ensure the safety and privacy of its personnel and property.

1.8.12 Kitchen Facilities:

The Contractor shall provide one kitchen area measuring at least 5 feet by 5 feet for every two bedspaces. Each kitchen must be equipped with a separate sink (distinct from any bathroom fixtures), a refrigerator with a minimum capacity of 1.5 cubic feet, a microwave oven, an electric kettle, and sufficient cabinetry for food and utensil storage. All appliances and fixtures must be clean, fully functional, and maintained in good working order to support basic meal preparation by occupants.

1.8.13 Office Space:

The Contractor shall provide a minimum of two (2) dedicated office rooms per facility, each with a floor area of no less than 100 square feet. Each office room shall be furnished with three (3) desks and three (3) chairs to support administrative tasks, mission planning, or other operational needs of Government personnel. All furnishings must be clean, functional, and arranged to facilitate efficient workspace use.

1.8.14 Common Area:

Each facility shall include one (1) common room with a minimum floor area of 200 square feet.

This space must be furnished with one (1) couch, four (4) chairs, one (1) table, and one (1) flat-screen smart television. The common area should be clean, comfortable, and suitable for informal gatherings, relaxation, or mission-related collaboration among Government personnel.

1.8.15 Filtered Water and Ice:

The Contractor shall provide daily access to nine (9) five-gallon containers of filtered potable water and ten (10) seven-pound bags of potable ice. All water and ice must be sanitized using ultraviolet treatment or EPA-approved filtration methods to ensure safety and compliance with health standards.

1.8.16 Bathroom Equipment:

Each bathroom shall be equipped with one (1) plunger and one (1) toilet scrubber to support basic sanitation and maintenance needs.

1.9 CONTRACTOR RESPONSIBILITIES

1.9.1 Housekeeping:

The Contractor shall provide general cleaning services twice weekly, including trash removal and towel and linen replacement. Tenants may opt out of these services if desired. Pest control should be conducted as needed to maintain a clean and safe environment.

1.9.2 Emergency Power:

The facility must be equipped with a backup generator capable of powering the entire premises and maintaining continuous water supply during outages.

1.9.3 Typhoon Preparedness:

All windows shall be fitted with typhoon shutters, and exterior doors must be lockable and storm resistant to ensure occupant safety during severe weather events. Typhoon protection measures shall be in accordance with the 2018 International Building Code (IBC).

1.9.4 Fire Safety:

The facility shall include a comprehensive fire alarm and suppression system, with smoke detectors installed in each room to meet applicable safety codes.

1.9.5 Maintenance:

The Contractor shall provide both routine and emergency maintenance services at no additional cost to the Government. A 24/7 point of contact must be available, with a one-hour response time for urgent issues. Emergency maintenance includes, but is not limited to, water leaks, electrical faults, and structural damage. The Contractor is responsible for delays in service and must replace any worn or failed parts promptly.

1.9.6 Emergency Service Response:

Upon notification by the Contracting Officer or designated representative, the Contractor shall respond to emergency service requests within one (1) hour. A qualified technician must arrive on-site within one (1) business day to assess and begin repairs. If the issue is not resolved within 24 hours of initial notification, the Contractor shall arrange alternate lodging accommodations of equal or better quality within 12 hours, at no additional cost to the Government or affected personnel.

1.10 GOVERNMENT FURNISHED ITEMS AND SERVICES

There will be no Government furnished items or services for this contract.