Questions and Answers.pdf
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- Attached to
- Backflow Software System
- Solicitation number
- FA487725QA234
About this file
This document is a Questions and Answers (Q&A) file for a Backflow Prevention System procurement (Solicitation Number FA487725QA234) by the U.S. Air Force. The procurement centers on acquiring software for inventory and compliance reporting of approximately 1,200 backflow prevention assemblies currently tracked at an Air Force base. Key requirements include data migration from an existing XC2 database, customization of data structures and input forms to meet AFMAN 32-1067 requirements, end-user training for at least 6 persons, and on-demand live chat support during business hours.
The government has a desired timeline of 6 months from contract start to finish, which encompasses initial system setup, user access, data migration, customizations, and training. The software must support specific Air Force needs, including interfaces with NEXGEN IT and SMS BUILDER systems, and accommodate tracking elements from AF Form 843 and AF Form 845. The current environment involves 3 certified cross connection control personnel managing 1,193 backflow preventers, with a goal of expanding specialist capabilities through this new software solution.
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Questions and Answers
Backflow Prevention System - FA487725QA234
Q1: Are the Salient Characteristics mandatory or simply preferred?
A. Mandatory. The DoD has very specific IT requirements for certification on, and use on, DoD networks.
Q2: How many backflow assemblies are being tracked?
A. Approximately 1200. But it varies and may increase.
Q3. How many backflow preventers are on-site at the Air Force base?
A. The current inventory is approximately 1,193 backflow preventers.
Q4. How many service technicians inspect or monitor them.
A. There are 3 persons certified in cross connection control.
a. They supervise and monitor airman as part of an assessment team to act as a force multiplier.
b. There is a desire to expand the number of certified cross connection specialists.
Q5. Does the scope of work include scheduling inspections and a calendar?
A. The scope of work does not involve the scheduling inspections.
a. The scope of work’s central focus is for the procurement of software for inventory and compliance reporting.
b. THE USAF SMS BUILDER and TRIRIGA asset management and work management systems are for asset tracking and scheduling for shop execution.
Q6. Is the government open to a phase implementation approach, or is rapid, full transition expected at once?
A. The government is interested in a work progression in a framework as follows:
a. Data migration of existing XC2 database with historical records, for compliance tracking, into new software that supports XC2 data structures.
b. Train the end users on basic functionality of software according to assigned role.
c. End user ability to customize data input tracking field for Air Force specific functions.
d. Customize reports for internal and external stakeholders for compliance tracking.
Q7. What is the government’s desired timeline for achieving full operational capability after award, including:
• Initial system setup and user access
• Completion of data migration from XC2 Live for the 1,200 backflow assemblies.
• Completion of customizations for data structures, input forms, and reports to meet AFMAN 32-1067 requirements.
• Completion of end-user training.
A. The desired timeline is 6 months from start to finish.
Q8. Are there specific expectations regarding the format of legacy data, the level of data cleansing required, and will current contractor remain on contract to ensure successful data transfer?
A. The legacy data format is XC2 with the requirement to update to its current format to maintain historical records for compliance tracking, and to minimize the level of effort in data migration. Once transferred and verified, contractor requirement will shift to customization, training, and support.
Q9. What is the government’s process for defining and implementing the customizations outlined in AFMAN 32-1067 Section 4.3.5? Are these customizations limited to the AF Form 843 and AF Form 845 referenced in Section 4.3.5.9, and what is the expected turnaround time for such modifications?
A. Elements of AF Form 843 and AF Form 845 are required. The desired timeline from start to finish of the project is 6 months. There will be requirements for user specified fields for tracking for internal process to interface with NEXGEN IT and
SMS BUILDER.
Q10. Please clarify the scope and format of training requirements, including:
• The number of users to be trained.
• The format (e.g., on-site, virtual, self-paced).
• The duration and frequency of training sessions.
A. As a minimum 6 persons will be required to be trained. Virtual and self-paced training should suffice.
Q11. For the requirement of “on-demand live chat help,” what are the expected hours of availability (e.g., 24/7, business hours, or specific time zones)?
A. The typical expectation is Monday through Friday from 0700 to 1430 Arizona time.
Q12. Will the contractor currently holding the XC2 Live data will be working with us during the migration, or if we should anticipate a more adversarial environment. Based on past experience, migrating legacy data without cooperation can be a lengthy and challenging process.
A. The base holds the latest version of the XC2 Live Data as a stand-alone software install with a standalone database backend.
File details come from the government source that posted it. Updated .