Attachment_8__-_PPQ.docx
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- Attached to
- Communication, Operation, and Maintenance Functions (COM-F II) Federal contract opportunity
- Solicitation number
- FA45-14-R-0001
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Attachment 8 - COM F II PPQ
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Text version
FA452-14-R-0001
Attachment 8
PAST AND PRESENT PERFORMANCE QUESTIONNAIRE
1. GENERAL INFORMATION: Please correct any information below known to be inaccurate:
Contractor’s Name: ____________________ Telephone Number: ____________________ Address: __________________________ Fax Number: _________________________ __________________________ Point of Contact: ______________________
| __________________________ |
| __________________________ |
Project Title and Brief Description of Work: _____________________________________*
Contract Number Provided by Offeror: ___________________ Dollar Amount: ________*
Contract Period or Dates of Performance Provided by Offeror: ______________________* Contractor performed as the Prime Contractor Sub-Contractor Key Personnel.
* Note: If offeror holds or has held other contracts, that you know of, with your agency/organization in the last 3 years, please complete separate evaluation forms for those contracts as well.
2. RESPONDENT INFORMATION:
Name of Respondent: _____________________ Title: ____________________________
| Address: _____________________ | Telephone Number: ___________________ _____________________________ | Fax Number: | _____________________ |
| _____________________________ | Email Address: _____________________ |
3. FAX/EMAIL COMPLETED SURVEY FORM TO: Lee Mutschler at lee.mutschler@us.af.mil or 618-256-3091
4. PERFORMANCE INFORMATION: Choose the appropriate letter on the scale (E, G, S, M, U, and N) that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF “E”, “M” or “U”.
| E |
| G |
| S |
| M |
| U |
| N |
| Exceptional |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
Performance meets/met contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.
| Performance meets/met contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective. |
| Performance meets/met contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory. |
| Performance does not meet/did not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| Performance does not meet/did not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
Performance was not observed or not applicable to the current effort being reported against.
CONTRACTOR’S NAME: _______________ CONTRACT NUMBER: _______________
Place an “X” in the appropriate column using the definitions matrix above. REMINDER: PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF “E”, “M” or “U”.
| The contractor: |
| E |
| G |
| S |
| M |
| U |
| N |
1.
Provided support for the following systems (check all that apply and provide a rating for each system that applies):
|_| Advanced Computer Flight Plan (ACFP) |_| Consolidated Air Mobility Planning System (CAMPS) |_| Commercial Operations Integrated System (COINS) |_| Global Air Transportation Execution System (GATES) |_| Global Command and Control System (GCCS) |_| Global Decision Support System (GDSS) |_| Mobility Enterprise Information Services (MEIS) |_| Mobility Air Forces (MAF) C2 Enclaves and Enterprise Services
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 2. |
| Provided effective program management/contract administration. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| 3. |
| Provided and maintained a help desk including responding to and tracking requests for technical assistance, diagnosing and resolving technical hardware and software issues, redirecting issues to appropriate resources, and maintaining, modernizing, and developing features for an automated trouble ticket tracking system. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 4. |
| Provided system administration services consisting of effective system/servers provisioning, installation, configuration, operation, and maintenance of Systems hardware, software, and related infrastructure. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| 5. |
| Provided system monitoring including monitoring alarms; verifying the integrity and availability of all hardware, interfaces, server (including virtual server) resources, systems, and key processes; reviewing system and application logs; and verifying completion of scheduled jobs (e.g. clean-up scripts, backups, and resets). |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 6. |
| Provided network administration services consisting of effective network/appliance provisioning, installation, configuration, security, operation, and maintenance of systems hardware, software, and related infrastructure. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| 7. |
| Performed network monitoring including monitoring alarms; verifying the integrity and availability of all hardware, appliances, resources, and systems. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 8. |
| Performed troubleshooting and resolution of database system malfunctions to meet operational parameters and resolve issues by detecting and isolating faults, and taking corrective action to restore fully operational status. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| 9. |
| Monitored assigned applications and related systems for the purpose of reducing application downtime and ensuring that assigned applications are available when needed to meet system performance and availability parameters. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 10. |
| Ensured configuration control was implemented for all items identified in various systems’ production configuration baselines and production virtual images. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| 11. |
| Provided configuration management for the production environment for all assigned systems. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 12. |
| Successfully recruited/retained personnel who had the knowledge, experience, training, and technical expertise/certification/security clearances to meet program requirements throughout the life of the program. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| 13 |
| Successfully filled the vacancies of key personnel (if any) within an amount of time that prevented disruption of the program. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
| E |
| G |
| S |
| M |
| U |
| N |
| 14 |
| Provided effective start-up, mobilization, and transition during any phase-in period of performance. |
Remarks_____________________________________________________________________________________________________________________________________________________________________________
When Filled In This Document Is Source Selection Sensitive IAW FAR 2.101 and FAR 3.104
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