Attachment_5_PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

BASE SUPPLY CONTRACT

22 SEPTEMBER 2016

Reviewed:

___\\SIGNED\\__________ 09/22/2016

Quality Assurance Program Coordinator Date

Approved:

TABLE OF CONTENTS

1.0 Description of Services

SPECIFIC TASKS

3-8

3.0 Government Provided Property and Services

9-11

4.0 General Information

5.0 Appendixes

11-18

APPENDIX 5 GOVERNMENT PROVIDED ITEMS

ATTACHMENTS

1. Checklist Quality Assurance

2. Checklist Document Control

3. Checklist Inventory

4. Checklist HAZMART

5. Checklist CRF

6. Checklist MICP and MICT

PERFORMANCE WORK STATEMENT (PWS) FOR BASE SUPPLY

1. General Information. The contractor shall provide all non-personal services to include personnel, equipment, supervision, and other items and services necessary to perform Base Supply Services at Hurlburt Field, Florida. This includes Quality Assurance, Inventory, Document Control, HAZMART and Centralized Repair Facility (CRF) sections of the 1st Special Operations Logistics Readiness Squadron (1 SOLRS) on Hurlburt Field for Stock Record Account Numbers FB4417/FE4417 and FB1820, and to provide core-task training identified in the 2S0XX and 2T1XX Career Field Education Training Plans (CFETP) for contractor managed work centers.

1.1. Place of Performance. The contractor shall perform the required support at 1 SOLRS located at various locations as identified in Appendix 3 at Hurlburt Field FL. Contractor personnel shall comply with all installation and facility safety and security regulations, as well as, the health, safety, and security provisions of the contract. Contractor personnel shall report security or safety problems to the Contracting Officer and/or Security Police as appropriate.

1.1.1. Alternate Work Site. The Contracting Officer’s Representative (COR) shall approve alternate work sites for the benefit of the government before an alternate work site is utilized. All work and task goals to be accomplished at an alternate work site will be coordinated and approved by the COR prior to utilizing any alternate work site.

1.2. Quality Assurance. Perform 2S0XX and 2T1XX functions of the 1 SOLRS Quality Assurance Section IAW AFI 20-112, inclusive of all chapters, paragraphs, sub-paragraphs, attachments, supplemental requirements, and local operating instructions (OIs). The purpose of the Logistics Readiness Squadron (LRS) Quality Assurance (QA) Section is to provide the unit commander and senior leadership with an assessment of the unit’s ability to perform key logistics processes ensuring standardized, repeatable, technically compliant process execution, while promoting a culture of professional excellence and personal responsibility. It is the Commander’s single point of contact for health of the squadron issues. NOTE: The LRS QA Section will be staffed with both contractor and Government personnel, with at least 1 government 2S0XX assigned. Primary duties and responsibilities of the LRS QA Section are:

1.2.1. Measure LRS processes through analysis, surveillance, trends and standards.

1.2.2. Evaluate unit logistics management procedures, including locally developed forms, publications, OIs, checklists etc., for accuracy, intent, and necessity.

1.2.3. Review all new and revised Instructions, directives, technical data, and TCTOs for completeness, accuracy and applicability to the unit. Inform applicable work centers of changes and up channel any problems discovered during this review.

1.2.3.1. Oversee the development, publishing and implementation of unit Operating Instructions (OIs). This does not apply to Flight specific OIs. Reviews will be conducted and documented every two years.

1.2.4. Evaluate logistics tasks and conduct inspections utilizing the necessary checklists and/or respective AFIs to ensure tasks are completed properly. Use the Management Internal Control Toolset (MICT) checklists as a starting point for evaluations or inspections.

1.2.5. Provide limited training and/or instruction as applicable to address deficiencies identified during the evaluation/inspection.

1.2.6. Comply with training requirements as outlined in AFI 20-112, paragraph 3.3.

1.2.6.1. Standard Quality Assurance Provided Training. The training listed in the table below will be provided by the Government to Quality Assurance contractor employees. Training source is available through the Advanced Distributed Learning Service (ADLS) or Air Force Institute of Technology (AFIT) links accessed through the Air Force Portal unless otherwise noted.

Note 1: Optional requirement. LOG 143 training will be determined by QA Supervision based on work center requirements.

1.2.7. Conduct monthly assessments on personnel within the 2T1 and 2S0 career fields IAW AFI 20-112. Enter observations, inspections, and evaluation reports into the appropriate QA database.

1.2.8. Review individuals’ OJT Records for evaluations receiving a fail, Detected Safety Violation (DSV), or Technical Data Violation (TDV) to verify training documentation (i.e., have individuals been trained, etc.). Identify discrepancies in documentation to the unit training manager for follow-up action. Review evaluation results with the individual evaluated, and their supervisor, upon completion of each evaluation.

1.2.9. QA contractor personnel shall not perform addition duties (i.e. unit safety, motorcycle safety, facility custodian) or participate on wing inspection teams.

1.3. Document Control. Perform all functions of the Document Control Section IAW 23 series instructions, regulations, and manuals, inclusive of all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. Document Control's specific duties and guidelines for carrying out those duties are in AFMAN 23-122, Sections 5E and Section 5F. The primary duties and responsibilities of the Document Control Section are:

1.3.1. Maintain document and report files to support the 1 SOLRS Commander's accountability for items in accordance with Air Force Records Information Management System (AFRIMS).

1.3.2. Maintain letters/listings of authorization for customers to receive classified property and Nuclear Weapons Related Materiel (NWRM).

1.3.2.1. Conduct semi-annual reconciliation of personnel authorized to handle classified property and NWRM.

1.3.3. Maintain Forced Record Alteration (FIX) output documentation.

1.3.4. Perform documentation quality control checks according to AFH 23-123, Vol 2, Part 1, Table 5.214.

1.3.5. Initiate record reversal action when documentation errors are involved. Processes record reversal inputs for errors found by other sections/elements of the 1 SOLRS.

1.3.6. Manage the delinquent document program. Distribute the delinquent document listing daily. Conduct delinquent document meetings on Tuesday and Thursday of each week.

1.3.7. Receive and process Shipment Suspense Images (SSC).

1.3.8. Process and work the Delinquent Shipment Listing (R40).

1.4. Inventory. Perform all functions of the Inventory Section IAW 23 series instructions, regulations, and manuals, inclusive of all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. Inventory's specific duties and guidelines for carrying out those duties are in AFMAN 23-122, Section 5G. The major responsibilities are:

1.4.1. Prepare and publish annual inventory schedules for all AO POS and airborne/non-airborne assets to include REDHORSE (823 RHS) non-airborne.

1.4.2. Conduct physical inventories of in-stock equipment and supplies as specified in AFI 23-101, Para. 5.7.6.1. Inventory of in-use supplies and equipment will be conducted by the responsible account custodian, to include the annual physical inventory of IPE assets which will be conducted by IPE personnel. Pre-inventory validations and all post inventory actions i.e., re-warehousing, re-identifying and/or re-marking property will be performed by the responsible government work center.

1.4.3. Conduct inventory research in an effort to identify root causes, trends of inventory discrepancies/adjustments and recommend corrective actions to mitigate further out-of-balance conditions. Perform extensive causative research, when necessary, to resolve all inventory discrepancies.

1.4.4. Maintain suspense files for inventory adjustments, record reversals, and other supporting documentation.

1.4.5. Manage and control all rejects resulting from item records being frozen for inventory to include lifting the freeze code.

1.4.6. Perform a complete analysis of inventory adjustments and discrepancies on a monthly basis. The analysis will identify trends and areas of current or potential high loss. The analysis will recommend adding controls to prevent inventory errors and loss. Responsible for the M10 validation and coordination for signature/approval of the Accountable Officer and forward completed M10 to Document Control.

1.4.7. Provide after-hours support during end-of-year fiscal processing and degraded operations recovery, when requested by the 1 SOLRS Command Staff, Materiel Management (LGRM) Section management, or Contracting Officer.

1.5. HAZMART. Operate the HAZMART IAW AFI 32-7086, and perform HAZMAT functions IAW AFMAN 23-122, inclusive of all paragraphs, sub-paragraphs, attachments, and supplemental requirements. The major responsibilities of the HAZMART are:

1.5.1. Participate as a member of the installation Hazardous Materiel (HAZMAT) Management Process (HMMP) team.

1.5.2. Validate that all requests for HAZMAT are authorized according to AFI 32-7086. Manage the receipt, storage, issue, inspection, and distribution of HAZMAT. This includes, but is not limited to; HAZMAT obtained using the Government Purchase Card (GPC), contractor purchased/used items, items purchased thru Contracting and items obtained thru ES-S.

1.5.2.1. Transport HAZMAT from central receiving Building 90639 to the HAZMART Building 90720, (approximately 1 mile) and process receipts into the Enterprise Environment, Safety, and Occupational Health Management Information System (EESOH-MIS) and Asset Management/ Enterprise Solution-Supply (ES-S) systems. Property to be moved will consist of loading/unloading of palletized materials to include full 55 gallon drums, heavy batteries, and smaller items.

1.5.3. Minimize HAZMAT usage or waste by reusing/redistributing excess HAZMAT on base, to other Air Force bases via the Enterprise Environmental, Safety and Occupation Health - Management Information Systems (EESOH-MIS) forums, or (as a last resort), through the Defense Logistics Agency Disposition Services (DLADS). Before ordering or purchasing HAZMAT, determine if it is possible to obtain the HAZMAT from the installation free-issue, reuse, and redistribution program, as the preferred HAZMAT source.

1.5.4. Perform quality control functions to ensure items are properly identified as HAZMAT to prevent inadvertent procurement or issue transactions for unauthorized materials.

1.5.5. Assist users in identifying HAZMAT stock numbers and/or part numbers, and finding appropriate Safety Data Sheet (SDS).

1.5.6. Assist customers in processing requests for Class I Ozone Depleting Substances (ODS) IAW AFI 32-7086, Paragraph 3.6.1.

1.5.7. Maintain existing low-level radioactive storage facility and coordinate disposition of radioactive material with the base radiation safety officer.

1.5.8. Assign issue exception codes (IEX) as needed.

1.5.9. Be assigned and perform all duties required as primary Facility Manager for all buildings assigned to the HAZMART.

1.6. CRF. Perform 2S0XX functions of the 1 SOLRS CRF Section IAW AFH 23-123 Series, AFI 23-101, AFI 23-111, AFSOCI 21-129 and ES-S User’s Manual, inclusive of all chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. The responsibilities of CRF are:

1.6.1. Process all Prepositioned Materiel Receipts (PPMR)/Document Identifier Code DWA immediately upon receipt. If rejects occur on PPMR processing, coordinate with the Supported base or 635 SCOG/437 SCOS Records Maintenance to correct.

1.6.2. Process all transactions to turn in serviceable assets to stock. Ship unserviceable assets deemed not repairable at the CRF back to the depot, using approved transportation packing orders. Note: Serviceable assets will be placed on the CRF (satellite) account for release to CRF supported bases or to worldwide redistribution if no requirement exists at the supported units.

1.6.3. Perform all tasks required to receive, store, handle, and redistribute CRF assets.

1.6.4. Monitor the DIFM listing, D23/NGV905 (Repair Cycle Asset Management Listing), on a daily basis to follow up on unsatisfactory DIFM status or no status. Coordinate with the CRF maintenance shop for updates.

1.6.5. Assist repair shops in coordinating with FB4417 Flight Service Center (FSC) and LGRM leadership with the establishment of Forward Supply Points, as necessary. Manage CRF Supply Point program for SRAN FB1820.

1.6.6. Manage the LRS portion of the Product Quality Deficiency Report (PQDR) Program for SRAN FB1820.

1.7. Management Products

1.7.1. Managers’ Internal Control Program (MICP). Maintain effective internal management control by collecting and analyzing support data to meet the objectives of the Federal Manager's Financial Integrity Act (FMFIA). Document specific information on how the 1 SOLRS conducted the assessment of Operational internal Controls, in accordance with OMB Circular A-123, Management's Responsibility for Internal Controls.

1.7.1.1 Flow-chart up to 20 MICP Risk Assessments, identify corrective action plans and assessment roll-ups.

1.7.1.2. Assist with administrative tasks related to the preparation of Statement of Assurance for commander’s signature.

1.7.2. Management Internal Control Toolset (MICT). Review and validate 2S0 and 2T1 MICT Self-Assessment Program (SAP) checklists and self-assessment communicators (SACs) IAW AFSOC MICT Business Rules, and 1 SOW Supplement to AFSOC MICT Business Rules.

1.9. Reports

1.9.1. Analysis Reports.

A complete analysis of inventory adjustments and discrepancies shall be performed monthly, identifying trends and areas of current or potential high loss. The analysis shall provide recommendations for adding controls to prevent inventory errors and loss. Data for the analysis can be obtained from standard reports available within ES-S, as well as the monthly M-10 and inventory research documentation.

1.9.2. Inventory Schedule.

Prepare and publish inventory schedules for all categories of property outlined in AFI 23-101, Table 5.5.

1.9.3. Asset Management Reports.

Standard reports available electronically from within the Asset Management database and the ES-S database.

1.9.4. Hazardous Materiel (HAZMAT) Reports.

Stock balance reports will occasionally be requested by the HMMP team and the 1 SOLRS Unit Control Center. Required data can be pulled from EESOH-MIS.

1.9.5. Weekly Reports. The contractor shall provide a weekly activity report (WAR) to the COR not later than close of business each Friday. The WAR shall contain status of all current tasks, timeline milestones status, and comments as required.

1.9.6. Deliverables. All deliverables must meet professional standards and meet the requirements set forth in contract documentation. The contractor will be responsible for delivering all end items specified. The following items are sample of deliverables that fall within the scope of the aforementioned tasks and all other stated deliverables.

As Of 1 October

1.9.6.1. Delivery Instructions. Deliverables will be submitted electronically, if possible, and hard copy if wet signature is required, and will be compatible with AF-standard desktop applications.

2.0. Service Summary (SS).

The contractor shall perform the contract IAW the following Service Summary items. Contractor performance shall meet, at a minimum, the stablished thresholds for each Service Summary requirement.

SERVICE SUMMARY

SS

REQUIREMENT

NUMBER

PERFORMANCE

OBJECTIVE

PWS

REFERENCE

PERFORMANCE

THRESHOLD

3.0. GOVERNMENT-PROVIDED PROPERTY AND SERVICES

3.1. GENERAL INFORMATION. The Government shall provide the facilities, office supplies, equipment, materials, Document Control Automated Imaging System (AIS) annual fee, and HAZMART fire suppression inspection annual fee, and services listed here or in Appendix 5a through Appendix 5c. Except for the items identified as government provided, the contractor shall furnish all required other items to perform this contract IAW the PWS

3.2. GOVERNMENT-PROVIDED PROPERTY:

3.2.1. Government-Provided Facilities. The Government shall provide or make available facilities described in Appendix 3. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-arounds have been established. Should a hazard be subsequently identified, the Government corrects OSHA hazards according to base-wide government developed and approved plans of abatement taking into account safety and health priorities. A higher priority of correction will be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that facilities as provided will be adequate to meet the responsibilities of the contractor. Compliance with the OSHA and other acceptable laws and regulations for the protection of employees is exclusively the obligation of the contractor. Further, the Government will assume no liability or responsibility for the contractor's compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modification of the facilities performed by the contractor at his or her expense, the contractor must provide the contracting officer documentation describing in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with OSHA, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall be only used in performance of the contract.

3.2.2. Government-Provided Equipment. The Government shall provide the contractor equipment listed in Appendix 5a.

3.2.2.1. Equipment Inventory. An inventory of government-provided equipment must be completed not later than 5 calendar days before start of the contract, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract period (including any option period). The contractor and a government representative (COR or designee) shall conduct a joint inventory of all government-provided equipment and the contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded and the contracting officer notified in writing. The contractor and the Government representatives shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the Government representative on the working order and condition of equipment, the disagreement shall be treated as a dispute under the contract clause entitled "Disputes".

3.2.2.2. Obtaining Replacement of Government-Provided Equipment. The contractor shall submit requests for replacement of government-provided equipment to the COR for processing. Such requests shall specify the reason for replacement.

3.2.2.3. Automatic Data Processing Equipment (ADPE). The government host unit will grant access to ADPE and training to the minimum extent necessary for mission accomplishment. The contractor shall use ADPE for controlling and tracking data and information as well as any other duties related to contract performance. (The contractor shall not use government furnished ADPE or services for non-contractual related purposes.) The contractor shall comply with all computer system security procedures required by the Government.

3.2.2.4. Local Area Network Access (LAN). In accordance with Air Force Manual (AFM) 33-152, User Responsibilities and Guidance For Information Systems, contractor personnel using unclassified automated information systems that have access to sensitive information must possess, at a minimum, a National Agency Check or Entrance National Agency Check in accordance with DoD 5200.2-R, Personnel Security Program or screening in accordance with AFI 31-501, paragraph 3.27, Personnel Security Program Management.

3.2.2.5. Computer Security. The contractor shall maintain computer systems security integrity. The contractor personnel will be required to complete testing IAW AFI 33-200, Air Force Cybersecurity Program Management and satisfy any other local requirements set forth by the 1st Special Operations Communications Squadron or other government agency prior to being allowed access to government computers.

3.2.3. Government-Provided Records. The Government shall provide those records listed in Appendix 5b.

3.3. GOVERNMENT PROVIDED SERVICES. The contractor will not be required to reimburse the Government for the cost of the following services. Notwithstanding the services listed below, the contractor shall perform all tasks identified in the PWS.

3.3.1. Government-Provided Utilities. Normal operational utilities include electric, sewer and water.

3.3.2. Telephone. Class "A" DSN access for official off base use and class "C" for on base use only. Long distance commercial service shall be at contractor's expense.

3.3.3. Refuse Collection. IAW the base refuse contract. Provided at no cost to the contractor.

3.3.4. Insect and Rodent Control. Submit request to Civil Engineer Work-order Desk.

3.3.5. Environmental Services. IAW with base Civil Engineer directives and policy. Provided at no cost to the contractor.

3.3.6. Security Forces. The Government will provide general security service. Security Forces phone extensions are 911 for emergencies, and 884-7777 / 7114 / 6423 for routine calls.

3.3.7. Emergency Medical Services. In the event of a severe emergency, 911 should be contacted. Ambulance transport responds from the Hurlburt Field Clinic Monday through Friday. On Weekends and Holidays, Okaloosa County ambulance transport will respond. One of the units will respond to the 911 call, and if necessary, transport a service provider employee to one of the local hospitals. The service provider shall reimburse the respective agency for these services.

3.3.8. Computer Services. The Government shall provide a LAN and E-mail account to each contractor employee. This service shall be strictly for conducting official Government business. Individuals must pass the DoD Information Assurance Awareness (IAA) Cyber Awareness course and obtain a Common Access Card (CAC) prior to receiving access to the base network.

4.0. GENERAL INFORMATION

4.1. CONTRACTOR PERSONNEL: All contractor personnel must possess or be able to obtain a secret security clearance prior to the start of work stated in this PWS.

4.1.1. The contractor shall ensure personnel are commensurate with manning and experience levels for each designated position and job description. Where reading, understanding, and discussing safety, security, mission, and environmental issues are an integral part of a contract employee’s duties, that employee must be able to understand, read, write, and speak English.

4.1.2. The contractor shall maintain a current listing of all employees working on this contract. The list shall include each employee’s full name, aliases and social security number and shall be marked For Official Use Only. The original and one copy of this list shall be furnished to the Contracting Officer at the pre-performance conference. Personnel changes at Hurlburt Field that are made during the performance of this contract shall be sent to the Contracting Officer and 1 SOLRS COR, within two (2) working days of the change.

4.1.3. The contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to Department of Defense (DoD) Regulation 5500.7-R, Joint Ethics Regulations (JER). The contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

4.1.4. Driving License/On-base Requirements. The contractor and employees shall comply with base traffic regulations at all sites. The contractor shall ensure employees have a current and valid state/country driver’s license for the type of vehicle being driven before allowing the employee to operate a personal vehicle on Hurlburt Field, Florida. NOTE: IAW AFI 24-301, Vehicle Operations, DoD contractor employees shall not be issued Optional Form (OF 346), U.S. Government Motor Vehicle Operator’s Identification Card or AF Forms 2293 or 2296. As identified in Appendix 5c, there are no government provided vehicles under this contract.

4.1.5. Site Leaders. The contractor shall provide a site leader who shall be responsible for the performance of work. The name of this person and of an alternate(s), who shall act for the site leader when the site leader is absent, shall be designated in writing to the Contracting Officer (CO) for approval prior to contract start date. Changes to designations should be supplied in writing (or email) to the Contracting Officer promptly within 24 hours of the change.

4.1.5.1. The site leader or alternate shall have full authority to act for the contractor on all matters relating to daily performance.

4.1.5.2. The site leader or alternate shall be available during normal duty hours within 30 minutes to meet on the installation with government personnel to discuss problem areas. After normal duty hours, the designee shall be available within one hour to discuss problem areas telephonically to determine appropriate course of action.

4.1.5.3. Base Access. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

4.1.5.4. Employee Base Access: The Contractor shall be required to complete the following forms (to be provided at the pre-performance conference) in order for employees to gain access to the installation:

a. Contractor Employee Listing

b. Hurlburt Field Contractor Access Badge Affidavit (CAB)

c. Department of Homeland Security Form I-9 (DHS I-9)

4.1.5.5. Contractor Employee List. This form shall list every employee requiring access. Every time employees change, it shall be updated to reflect additions and/or deletions. Identify those individuals who require escort authority by including the word “escort” next to their names. Limit the number of individuals designated as escorts to a reasonable number (i.e. one or two). For work locations please use building numbers or areas (i.e. Bldg 90618 or REDHORSE, AMMO Area, etc.). Once completed, email the list to the Contracting Officer in EXCEL or WORD format. The Contracting Officer will then prepare and attach a cover letter, and forward the Employee List to the Visitor Control Center.

4.1.5.6. Required Forms. Upon notification that the Employee List has been forwarded to the Visitor Control Center, the other two forms (DHS I-9 & CAB) shall be completed and hand carried to the Visitor Control Center by the employee. If everything is in order, they will receive a contractor badge. If an employee will be driving on Hurlburt Field they are required to provide a valid driver’s license, vehicle registration, and proof of insurance. NOTE: It is recommended employees allow sufficient time at the Visitor Control Center (main gate or contractor gate) for their documentation to be processed. Hours of operation for the contractor gate is 0600 – 1800 (6:00 pm) for employees operating contractor identified vehicles.

4.1.5.7. Employee Listing Revisions. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4.1.5.8. Escort Requirement. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, The Air Force Installation Security Program, and AFI 31-501, Personnel Security Program Management, as applicable.

4.1.5.9. Disposition of Identifications/Passes. Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to employees are returned to the issuing office.

4.1.5.10 Compliance. Failure to comply with these requirements may result in withholding of final payment.

4.1.6. Personnel Integrity. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.1.7. Personnel Appearance. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This shall be accomplished by the wearing of approved badges or shirts, which shall contain at least the company's name. If used, badges shall be of sufficient size and shall be worn by employee in such a standardized manner as to be clearly visible.

4.1.8. Smoking, Eating and Drinking. The contractor shall permit smoking, eating and drinking only in designated areas.

4.1.9. Safety. Contractors are solely responsible for compliance with Occupational Safety and Health Administration (OSHA) standards and the protection of their employees.

4.1.10. Employee Training. All training/qualification/certification required of contractor personnel shall be provided by the contractor at contractor expense. The contractor is responsible to schedule and coordinate specialized training that insures contractor personnel maintain currency in military / defense specific systems to include hardware, software, and other systems applicable to the performance of the contract. Employees of the contractor are expected to maintain currency in their core professional competencies in a manner that is standard practice in the industry. This includes the maintenance of certifications, attendance at required refresher courses, and obtaining training in new product releases or updates. The Government will not reimburse the contractor for professional training and the maintenance of certifications, except where the requirement is in addition to the requirements for the position and verified/approved by the Government in advance.

4.1.10.1. Government Provided Training. If the contractor attends government provided training, the contractor is responsible to provide the trained capability for the duration of the contract.

4.1.10.2. Standard Government Provided Training. The training listed in the table below is normally provided by the Government to contractor employees and is available through the Advanced Distributed Learning Service (ADLS) link accessed through the Air Force Portal unless otherwise noted.

Note 1

Note 1

Note 2

Note 3

Note 3

Note 1: Contractor will perform Chief of the Office of Records and RC responsibilities IAW AFI 33-322 for each contractor managed work centers.

Note 2: Defense Acquisition University (DAU) online course.

Note 3: In-house Local training.

4.1.10.3. New or Updated Technology Training. Training in support of new or updated technology for the 1 SOLRS mission shall be provided once by the Air Force for the initial cadre of contract employees working at the time of the upgrade or receipt of new equipment. The method, amount and need for training will be defined by the Air Force. The contractor will be responsible for training any subsequent employees.

4.1.10.4. Anti-Terrorism Training. The Air Force shall provide appropriate Level 1 anti-terrorism training to contractor employees as required for performance on Hurlburt Field and at deployed locations. This training shall be requested through the COR.

4.1.10.5. Environmental and Hazardous Materials Handling. The contractor shall be responsible for ensuring employees are trained in HAZMAT policies and handling procedures.

4.1.10.6. Training Plan. A training plan shall be prepared and implemented for each position to ensure all personnel are technically competent and maintain competency in the position they hold.

4.1.10.7. Training Records. The contractor shall maintain records of all training, which shall be available for government review upon request. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in Appendix 6, Applicable Publications and Forms. If requested by the Government, the contractor shall provide the original record, or reproducible copy of any such record within 5 working days of receipt of the request.

4.2 QUALITY CONTROL:

4.2.1. In compliance with the contract clause 52.212-4 entitled “Contract Terms and Conditions--Commercial Items, paragraph (a), the contractor shall provide a Quality Control Plan (QCP) that contains as a minimum, the items listed in 4.3.2. The Quality Control Plan shall be submitted to the Contracting Officer with the proposal package. The Contracting Officer will notify the contractor of acceptance or required modification to the plan before the contract start date. The contractor shall make appropriate modifications and obtain acceptance of the plan by the Contracting Officer before the contract start date and as changes occur.

4.2.2. The Quality Control Plan shall include as a minimum:

4.2.2.1. A description of the Quality Control system to cover each task and service listed on the Service Summary (SS). The description shall include specifics as to the methods to be used to assure compliance with standards, areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Additionally, control procedures for government provided materials, equipment, facilities, and keys or lock combinations shall be included.

4.2.2.2. A description of the methods to be used for identifying and for the preventing defects in the quality of service performed.

4.2.2.3. A description of the records to be kept to document inspections and corrective or preventive action taken.

4.2.2.4. A separate section of the Quality Control Plan shall address contractor-developed metrics used to track, as a minimum, the critical success factors. A sample format for each metric developed shall be included in the Quality Control Plan. A copy of the metric data along with analysis shall be given to the Government COR and the Contracting Officer not later than 7 calendar days after the last day of each month. Additional metrics may have to be added as the contract progresses. The contractor may have to provide a briefing to Wing leadership concerning the metrics, analysis and proposed corrective actions.

4.2.2.5. Modifications to the Quality Control Plan to assure contractor compliance to the standards of the contract may be requested by the Contracting Officer at any time during the contract. The contractor shall make appropriate modifications and obtain acceptance of the changes by the contracting officer. One revised copy of the Quality Control Plan shall be provided to the contracting officer and one copy shall be provided to the COR.

4.2.2.6. Records of inspection shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

4.2.2.7 Revisions to the Quality Control plan may be required at any time during performance of the contract to assure contractor compliance with requirements of the PWS and contract. The contractor shall make appropriate revisions and obtain acceptance of the revised plan from the contracting officer. Revised copies of the Quality Control Plan shall be provided to the contracting officer and COR upon approval from the contracting officer.

4.3. PERFORMANCE EVALUATION MEETINGS. The contracting officer may require the contract manager to meet with the contracting officer, contract administrator, COR, and other government personnel as deemed necessary. The contractor may request a meeting with the contracting officer when he or she believes such a meeting is necessary. Written minutes of any such meetings shall be recorded in the contract and signed by the contract manager and the contracting officer or contract administrator. If the contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the contracting officer within 10 calendar days following receipt of the minutes.

4.4. PHYSICAL SECURITY. The contractor shall safeguard all government property. At the close of each work period, facilities shall be secured. The contractor shall designate a custodian(s) and alternate(s) to receipt for and account for government-provided property and facilities.

4.4.1. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the Government.

4.4.1.1. The contractor shall immediately report to the COR or contracting officer any occurrence of lost or duplicated keys.

4.4.1.2. In the event keys, other than master keys, are lost or duplicated, the contractor may be required upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event the master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

4.4.1.3. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor's employees and the opening of locked areas by the contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

4.4.1.4. Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

4.5. HOURS OF OPERATION

4.5.1. Normal Hours of Operation. The contractor shall perform the services required under this contract during the following hours: Monday through Friday 0700 hrs to 1600 hrs.

4.5.1.1. Holidays. The contractor will not be required to work during the listed holidays:

If the holiday falls on a Saturday, it is observed on the proceeding Friday. If the holiday falls on a Sunday, it is observed on the following Monday.

4.5.2. Support During Other Than Normal Duty Hours. Unforeseen mission requirements may require the contractor to occasionally perform during other than normal duty hours. These requests will be limited to bona-fide emergencies such as Hurricane preparation and recovery, Real-World deployment surges and/or catastrophic failure of critical supply data systems. Requests for extended support will be submitted through the Contracting Office, and will provide a minimum of 4 hours-notice prior to start of extended support periods. The number of contractor personnel required will be based on the level and duration of extended support required.

4.5.3. Force Protection Condition (FPCON) Checks. FPCON checks may occur sporadically. Increased military security measures shall dictate the use of force protection conditions (FPCON Alpha, Bravo, Charlie or Delta) for the base. 1 SOLRS UCC will notify the contractor if the base FPCON level changes and provide the appropriate FPCON instructions to follow.

4.6. CONSERVATION OF UTILITIES. The contractor shall make sure all employees practice utility conservation. The contractor shall be responsible for operating under conditions that prevent the waste of utilities to include:

4.6.1. Lights shall be used only in areas where work is actually being performed.

4.6.2. Employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

4.6.3. Water faucets or valves shall be turned off when not in use.

4.6.4. Environmental and Hazardous Materials Handling. The contractor shall be responsible for ensuring employees are trained in HAZMAT policies and handling procedures.

APPENDIX 1

Definitions

1. Enterprise Solution-Supply (ES-S) definitions are contained in AFH23-123V1.

2. Quality Assurance references, acronyms and terms are contained in AFI 20-112, Attachment 1.

3. Centralized Repair Facility (CRF) references, acronyms and terms are contained in AFSOCI 21-129.

APPENDIX 2

ACRONYMS

1 SOLRS

1st Special Operations Logistics Readiness Squadron

APPENDIX 3

Government-Provided Facilities

1. Building 90639, 514 Hamby Place, Hurlburt Field FL, 32544, rooms #129, #130 and #131 (CRF), room #152 (Inventory and Document Control), room # 153 (site manager’s office) and 2 workstations in room #226 (Quality Assurance).

2. Building 90639, 514 Hamby Place, Hurlburt Field FL, 32544, approximately 7500 square feet of warehouse space directly adjacent to rooms #129, #130 and #131.

3. Building 90639, 514 Hamby Place, Hurlburt Field FL, 32544, approximately 2400 square feet of warehouse space near northwest section of third floor.

4. Buildings 90720, 99716, 99717, 99718, and 99719, 116 Bennett Ave. Hurlburt Field FL. 32544, entirety of each building.

APPENDIX 4

Workload Estimates

Site Lead

1. Number of MICP Report Prepared: 1 per year

2. Review and validate 2S0 and 2T1 MICT Self-Assessment Program (SAP) checklists: quarterly

3. Review of 2S0 and 2T1 MICT new/updated self-assessment communicators (SACs): quarterly

4. Validate 2S0 and 2T1 MICT SACs: semi-annual

Quality Assurance Section

1. Number of Evaluation Schedules Prepared: 1 per year

2. Technical Assistance Request: 15 per month

3. Review Replies to Flight Evaluation Reports: 60 per year

4. Number of Individual Performance Evaluations: 40 per month

5. Number of Individual Performance Evaluation Reports Prepared and Submitted: 40 per month

6. Number of Individual Performance Evaluation Report Replies Reviewed: 40 per month

7. Number of Unit Operating Instructions Reviewed and Validated: up to 22 per year

8. Conduct MICT SAVs: semi-annual and as required by AO

9. Number of 2T1 MICT inspection updates (9 checklists / 461 line items): 39 line items per month

10. Number of 2S0 MICT inspection updates (36 checklists / 1,230 line items): 103 line items per month

11. Routine Inspection Listing (RILs) 2T1: 1 to 2 per month / 14 annual

12. Routine Inspection Listing (RILs) 2S0: 4 to 5 per month / 55 annual

Document Control

1. Number of Fileable Documents Quality Controlled and Scanned: 1,510 per month, FB4417; 285 per month, FB1820

2. Shipment Documents (Non-fileable) Quality Controlled; 1,978 per month (FB4417 & FB1820)

3. Number of Record Reversals Processed: 35 per month (FB4417 & FB1820)

4. Number of Shipment Suspense Images Manually Cleared: 425 per month (FB4417 & FB1820)

5. Number of Delinquent Document Listings Distributed: each workday (FB4417 & FB1820)

6. Number of Delinquent Document Meetings Conducted: twice weekly, Tuesday/Thursday (FB4417 & FB1820)

7. Number of Forced Record Alterations (FIXs) Historical Data Collected and Maintained: 1 per month.

8. Process and work the Delinquent Shipment Listing (R40): 2 per month

Inventory

1. Prepare Inventory Schedule: 1 per year, FB4417; 1 per year, FB1820

2. Number of Cycle Inventory Line Items Counted: 4,314 average per month (FB4417 & FB1820)