FA301625Q6153 Questions and Answers Amend 002.pdf

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CAC Readers and Cameras
Solicitation number
FA301625Q6153
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This document is a Questions and Answers (Q&A) amendment for a federal contract opportunity (Solicitation FA301625Q6153) at Joint Base San Antonio-Randolph, involving the replacement of CAC readers and installation of surveillance cameras in Building 743. The Q&A provides detailed clarifications on multiple technical aspects of the project, including camera placement, system requirements, and installation specifications. Key details include: the requirement for Axis M4215-LV and P4705PLVE cameras, use of a Hirsch M8 panel, 30-day video footage retention, and an 8-hour power backup requirement.

Specific technical requirements include: the installer must provide all hardware including switches and patch panels, all existing cameras must be removed, multi-lens cameras are acceptable, and the new CAC reader will be installed on exterior glass doors. The government expects contractors to have credentials for working on Hirsch systems, and while a Hirsch panel is mandatory, the Velocity system is not. The project involves access control and surveillance system upgrades, with CAC cards used for enrollment and building access during non-duty hours. A site visit was scheduled for 17 Jul 2025, with contractor identification information required by 15 Jul 2025.

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FA301625Q6153

Amend 002

Questions and Answers

Q1. Please confirm the exact number and placement of Axis M4215-LV and P4705PLVE cameras required, or provide a site plan indicating coverage areas.

A1. See diagram for planned coverage areas. The coverage areas are the priority, not necessarily the number of cameras. In some areas on the diagram, it may look like one camera could suffice for 3 look angles (ex. 2 hallways meeting to form a 90 degree angle and the entry/exit doorway at their intersection). However, the ceiling dips in places, typically the beginning of a hallway, which may make a single camera for all 3 look angles difficult.

Q2. Will the Government provide programming access/credentials for integrating new readers with the existing Hirsch controller?

A2. We’re expecting contractors to have the credentials to work on Hirsch systems. If there’s a digital permission or access we need to arrange for a qualified contractor to be able to do the work, we’ll work with the contractor to get them squared away.

Q3. Are there existing system schematics or panel locations available for contractor review?

A3. There is an existing Hirsch M8 panel in a small room where we plan to house the credential system and any other key equipment on the new system. I’m unsure what’s meant by “contractor review” besides coming on a site visit.

Q4. Is the Government requiring Streamvault SV-2000E specifically, or will other manufacturers with equivalent storage and features be acceptable?

A4. Streamvault SV-2000E is a preference, not a requirement.

Q5. Please confirm if the rack and monitor are existing or must be supplied new.

A5. The rack is existing, the monitor must be supplied new.

Q6. Are there existing rack spaces and dedicated circuits for the server and UPS?

A6. Yes, in the room where the existing rack and Hirsch Panel are stored. The Hirsch M8 panel houses a 24V battery. Below the panel on the wall is an Altronix Al600ULACM Access Power Controller with Power Supply. Within that controller is an UltraTech battery.

Q7. Is sizing for the UPS determined by the contractor, or is there a required minimum VA rating?

A7. Determined by the contractor.

Q8. For CAC readers being disposed of off-site, are there specific Government documentation or chain-of-custody requirements?

A8. Change of plans that will be reflected on the SOW. The old, removed CAC readers will be left in the possession of the security personnel within Bldg 743. They will process disposal.

Q9. Are there documented acceptance test procedures or checklists the Government will use for final inspection?

A9. There is no official documented checklist. We will plan to conduct testing IAW the SoW lines 1D and 1H.

Q10. How long is the duration of power required to provide if there is a power outage?

A10. 8 hours.

Q11. Is Randolph AFB providing all switches and patch panels or does installer need to provide?

A11. Installer will provide all hardware, switches, and patch panels for the newly installed CAC readers.

Q12. If an installer is to provide Switch and Patch Panels, what is the standard to use? (i.e.

Dell).

A12. No standard or special preference. As long as it works with the HID Signo Readers listed in the SoW and the Hirsch M8 Panel, it works for us.

Q13. Is Genetec or Hirsch System Support Agreement in place?

A13. None that we’re tracking.

Q14. What brand are the existing cameras?

A14. Most are Honeywell dome cameras. 2 dormant cameras are older, larger, and of different brands from what I can tell. One is GVI, one is Costar.

Q15. Should all the cameras be removed even if it doesn’t impede the location of the new cameras?

A15. Yes.

Q16. What is the required retention period for recorded surveillance footage (e.g., 30 days, 60 days, etc.)?

A16. 30 days.

Q17. If access is needed to any sensitive or actively used areas during installation, how much advance notice should be provided to coordinate entry?

A17. Plan for 24 hours. If the time spent in the room is relatively short, i.e. 30 mins or less, we can probably make it happen the same day as the notice. Anything longer than that we may need the day of notice to coordinate with the people who work in the room in question.

We reserve the right to temporarily suspend work in a classroom for the sake of training.

Q18: Will the New CAC reader with cable and locking hardware (labeled on diagram) be installed on the exterior glass doors or the interior brown doors inside the foyer?

A18: Exterior glass doors.

Q19: Is the new HID reader being installed how it looks on the diagram, in the office with the rack and panel, or on the wall in the hallway next to the secure doors?

A19: Same location as the existing HID reader in the hallway next to the blue secure doors.

Q20: Will there be a CAC or HID reader installed on the doors leading into the room where the panel, rack, and surveillance equipment are stored?

A20: No. That room will continue to be secured with physical locks and keys.

Q21. Will the government confirm that the Hirsch panels and velocity system is a requirement?

A21. A Hirsch panel is a requirement. Velocity is not a requirement if there’s another program capable of integrating with Hirsch panels that meets our surveillance and scanner intent.

Q22. Will the government confirm that CAC's are exclusively used for enrollment into the access control system?

A22. I’m not sure I understand this question. CACs will be used for enrollment into the system and then used every time an enrolled member is accessing the building during non-duty hours. We’re not planning for any other method of enrollment into the system or for dual-factor authentication, like entering a PIN, when a member enters the building.

Q23. Will the government confirm if multi-lenses cameras are acceptable for use in the CCTV system?

A23. They are acceptable. The intent is to meet desired look angles. Whether we do that with 1 camera or multiple doesn’t matter. We will warn, though, that dips in the ceilings at the intersections of certain hallways may make this difficult.

File details come from the government source that posted it. Updated .