Vance_AFB_PWS_13_Aug_2014.pdf

FA3002-13-R-0011

PERFORMANCE WORK STATEMENT

FOR

BASE OPERATING SUPPORT SERVICES (BOS)

71st FLYING TRAINING WING (FTW)

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TABLE OF CONTENTS

Section 1.1. – Expectations Page

1.1. Mission 1-1-1

1.2. Goals and Objectives 1-1-1

Section 2.1. – All Services Page

2.1.1. Description of Services 2-1-1

2.2. Service Summary 2-2-1

2.3 General Information 2-3-1

Appendix 2A – Applicable Publications 2A-1 Appendix 2B – Workload Estimates 2B-1 Appendix 2C – Maps 2C-1 Appendix 2D – Required Reports 2D-1 Appendix 2E – Collateral Tasks 2E-1 Appendix 2F – Government Furnished Property and Services (Supplies) 2F-1 Appendix 2FA – Government Furnished Property (Facilities) 2FA-1 Appendix 2FB – Government Furnished Property and Services (EAID) 2FB-1 Appendix 2FC – Government Furnished Property and Services (Non-EAID) 2FC-1 Appendix 2FD – Government Furnished Property and Services (Tools) 2FD-1 Appendix 2FE – Government Furnished Property and Services (ITE) 2FE-1 Appendix 2FF – Government Furnished Property and Services (Vehicles) 2FF-1 Appendix 2FG – Government Furnished Property and Services (Training) 2FG-1 Appendix 2G – Definitions and Acronyms 2G-1 Appendix 2H – OPLANS and Support Agreements 2H-1 Appendix 2I – Special Training, Certification and License Requirements 2I-1

Section 3.1. – 6.1. Reserved

Section 7.1. – Communications and Information Technology

7.1.1. Description of Services 7-1-1

7.2. Service Summary 7-2-1

7.3. General Information 7-3-1

Appendix 7A - Applicable Publications 7A-1 Appendix 7B - Workload Data 7B-1 Appendix 7C - Maps and Work Areas 7C-1 Appendix 7D - Required Reports 7D-1 Appendix 7E - Collateral Tasks 7E-1 Appendix 7F - Government Furnished Property and Services (Supplies) 7F-1 Appendix 7FA - Government Furnished Property (Facilities) 7FA-1 Appendix 7FB - Government Furnished Property and Services (EAID) 7FB-1 Appendix 7FC - Government Furnished Property and Services (Non-EAID) 7FC-1 Appendix 7FD - Government Furnished Property and Services (Tools) 7FD-1 Appendix 7FE - Government Furnished Property and Services (ITE) 7FE-1 Appendix 7FF - Government Furnished Property and Services (Vehicles) 7FF-1 i

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Appendix 7FG - Government Furnished Property and Services (Training) 7FG-1 Appendix 7G - Definitions and Acronyms 7G-1 Appendix 7H – OPLANS and Support/Support Agreements 7H-1 Appendix 7I - Special Training, Certification, and License Requirements 7I-1

Section 8.1. – Visual Information Services

8.1.1. Description of Services 8-1-1

8.2. Service Summary 8-2-1

8.3. General Information 8-3-1

Appendix 8A - Applicable Publications 8A-1 Appendix 8B - Workload Data 8B-1 Appendix 8C - Maps and Work Areas 8C-1 Appendix 8D - Required Reports 8D-1 Appendix 8E - Collateral Tasks 8E-1 Appendix 8F - Government Furnished Property and Services (Supplies) 8F-1 Appendix 8FA - Government Furnished Property (Facilities) 8FA-1 Appendix 8FB - Government Furnished Property and Services (EAID) 8FB-1 Appendix 8FC - Government Furnished Property and Services (Non-EAID) 8FC-1 Appendix 8FD - Government Furnished Property and Services (Tools) 8FD-1 Appendix 8FE - Government Furnished Property and Services (ITE) 8FE-1 Appendix 8FF - Government Furnished Property and Services (Vehicles) 8FF-1 Appendix 8FG – Government Furnished Property and Services (Training) 8FG-1 Appendix 8G - Definitions and Acronyms 8G-1 Appendix 8H – OPLANS and Support/Support Agreements 8H-1 Appendix 8I - Special Training, Certification, and License Requirements 8I-1

Section 9.1. – Publishing Management

9.1.1 Description of Services 9-1-1

9.2. Service Summary 9-2-1

9.3. General Information 9-3-1

Appendix 9A - Applicable Publications 9A-1 Appendix 9B - Workload Data 9B-1 Appendix 9C - Maps and Work Areas 9C-1 Appendix 9D - Required Reports 9D-1 Appendix 9E - Collateral Tasks 9E-1 Appendix 9F - Government Furnished Property and Services (Supplies) 9F-1 Appendix 9FA - Government Furnished Property (Facilities) 9FA-1 Appendix 9FB - Government Furnished Property and Services (EAIDP) 9FB-1 Appendix 9FC - Government Furnished Property and Services (Non-EAID) 9FC-1 Appendix 9FD - Government Furnished Property and Services (Tools) 9FD-1 Appendix 9FE - Government Furnished Property and Services (ITE) 9FE-1 Appendix 9FF - Government Furnished Property and Services (Vehicles) 9FF-1 Appendix 9FG - Government Furnished Property and Services (Training) 9FG-1 Appendix 9G - Definitions and Acronyms 9G-1 Appendix 9H – OPLANS and Support/Support Agreements 9H-1 Appendix 9I - Special Training, Certification, and License Requirements 9I-1 ii

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Section 10.1. – Installation Management

10.1.1 Description of Services 10-1-1

10.2. Service Summary 10-2-1

10.3. General Information 10-3-1

Appendix 10A - Applicable Publications 10A-1 Appendix 10B - Workload Data 10B-1 Appendix 10C - Maps and Work Areas 10C-1 Appendix10D-Required Reports 10D-1 Appendix 10E - Collateral Tasks 10E-1 Appendix 10F - Government Furnished Property and Services (Supplies) 10F-1 Appendix 10FA - Government Furnished Property (Facilities) 10FA-1 Appendix 10FB - Government Furnished Property and Services (EAID) 10FB-1 Appendix 10FC - Government Furnished Property and Services (Non-EAID) 10FC-1 Appendix 10FD - Government Furnished Property and Services (Tools) 10FD-1 Appendix 10FE - Government Furnished Property and Services (ITE) 10FE-1 Appendix 10FF - Government Furnished Property and Services (Vehicles) 10FF-1 Appendix 10FG - Government Furnished Property and Services (Training) 10FG-1 Appendix 10G - Definitions and Acronyms 10G-1 Appendix 10H – OPLANS and Support/Support Agreements 10H-1 Appendix 10I - Special Training, Certification, and License Requirements 10I-1

Section 11.1. – Operations and Maintenance

11.1.1. Description of Services 11-1-1

11.2. Service Summary 11-2-1

11.3. General Information 11-3-1

Appendix 11A - Applicable Publications 11A-1 Appendix 11B - Workload Data 11B-1 Appendix 11C - Maps and Work Areas 11C-1 Appendix 11D - Required Reports 11D-1 Appendix 11E - Collateral Tasks 11E-1 Appendix 11F - Government Furnished Property and Services (Supplies) 11F-1 Appendix 11FA - Government Furnished Property (Facilities) 11FA-1 Appendix 11FB - Government Furnished Property and Services (EAID) 11FB-1 Appendix 11FC - Government Furnished Property and Services (Non-EAID) 11FC-1 Appendix 11FD - Government Furnished Property and Services (Tools) 11FD-1 Appendix 11FE - Government Furnished Property and Services (ITE) 11FE-1 Appendix 11FF - Government Furnished Property and Services (Vehicles) 11FF-1 Appendix 11FG - Government Furnished Property and Services (Training) 11FG-1 Appendix 11G - Definitions and Acronyms 11G-1 Appendix 11H – OPLANS and Support/Support Agreements 11H-1 Appendix 11I - Special Training, Certification, and License Requirements 11I-1 iii

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Section 12.1. – Installation Engineering

12.1.1. Description of Services 12-1-1

12.2. Service Summary 12-2-1

12.3. General Information 12-3-1

Appendix 12A - Applicable Publications 12-4-1 Appendix 12B - Workload Data 12B-1 Appendix 12C - Maps and Work Areas 12C-1 Appendix 12D - Required Reports 12D-1 Appendix 12E - Collateral Tasks 12E-1 Appendix 12F - Government Furnished Property and Services (Supplies) 12F-1 Appendix 12FA - Government Furnished Property (Facilities) 12FA-1 Appendix 12FB - Government Furnished Property and Services (EAID) 12FB-1 Appendix 12FC - Government Furnished Property and Services (Non-EAID) 12FC-1 Appendix 12FD - Government Furnished Property and Services (Tools) 12FD-1 Appendix 12FE - Government Furnished Property and Services (ITE) 12FE-1 Appendix 12FF - Government Furnished Property and Services (Vehicles) 12FF-1 Appendix 12FG - Government Furnished Property and Services (Training) 12FG-1 Appendix 12G - Definitions and Acronyms 12G-1 Appendix 12H – OPLANS and Support/Support Agreements 12H-1 Appendix 12I - Special Training, Certification, and License Requirements 12I-1

Section 13.1. – 17.1. Reserved

Section 18.1. – Fire Department

18.1.1 Description of Services 18-1-1

18.2. Service Summary 18-2-1

18.3. General Information 18-3-1

Appendix 18A - Applicable Publications 18A-1 Appendix 18B - Workload Data 18B-1 Appendix 18C - Maps and Work Areas 18C-1 Appendix 18D - Required Reports 18D-1 Appendix 18E - Collateral Tasks 18 E-1 Appendix 18F - Government Furnished Property and Services (Supplies) 18E-1 Appendix 18FA - Government Furnished Property (Facilities) 18F-1 Appendix 18FB - Government Furnished Property and Services (EAID) 18FB-1 Appendix 18FC - Government Furnished Property and Services (Non-EAID) 18FC-1 Appendix 18FD - Government Furnished Property and Services (Tools) 18FD-1 Appendix 18FE - Government Furnished Property and Services (ITE) 18FE-1 Appendix 18FF - Government Furnished Property and Services (Vehicles) 18FF-1 Appendix 18FG - Government Furnished Property and Services (Training) 18FG-1 Appendix 18G - Definitions and Acronyms 18G-1 Appendix 18H – OPLANS and Support/Support Agreements 18H-1 Appendix 18I - Special Training, Certification, and License Requirements 18I-1

Section 19.1. – 22.1. Reserved iv

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Section 23.1. – Supply

23.1.1. Description of Services 23-1-1

23.2. Service Summary 23-2-1

23.3. General Information 23-3-1

Appendix 23A - Applicable Publications 23A-1 Appendix 23B - Workload Data 23B-1 Appendix 23C - Maps and Work Areas 23C-1 Appendix 23D - Required Reports 23D-1 Appendix 23E - Collateral Tasks 23E-1 Appendix 23F - Government Furnished Property and Services (Supplies) 23F-1 Appendix 23FA - Government Furnished Property (Facilities) 23FA-1 Appendix 23FB - Government Furnished Property and Services (EAID) 23FB-1 Appendix 23FC - Government Furnished Property and Services (Non-EAID) 23FC-1 Appendix 23FD - Government Furnished Property and Services (Tools) 23FD-1 Appendix 23FE - Government Furnished Property and Services (ITE) 23FE-1 Appendix 23FF - Government Furnished Property and Services (Vehicles) 23FF-1 Appendix 23FG - Government Furnished Property and Services (Training) 23FG-1 Appendix 23G - Definitions and Acronyms 23G-1 Appendix 23H – OPLANS and Support/Support Agreements 23H-1 Appendix 23I - Special Training, Certification, and License Requirements 23I-1

Section 24.1. – Reserved

Section 25.1. – Transportation

25.1.1. Description of Services 25-1-1

25.2. Service Summary 25-2-1

25.3. General Information 25-3-1

Appendix 25A - Applicable Publications 25A-1 Appendix 25B - Workload Data 25B-1 Appendix 25C - Maps and Work Areas 25C-1 Appendix 25D - Required Reports 25D-1 Appendix 25E - Collateral Tasks 25E-1 Appendix 25F - Government Furnished Property and Services (Supplies) 25F-1 Appendix 25FA - Government Furnished Property (Facilities) 25FA-1 Appendix 25FB - Government Furnished Property and Services (EAID) 25FB-1 Appendix 25FC - Government Furnished Property and Services (Non-EAID) 25FC-1 Appendix 25FD - Government Furnished Property and Services (Tools) 25FD-1 Appendix 25FE - Government Furnished Property and Services (ITE) 25FE-1 Appendix 25FF - Government Furnished Property and Services (Vehicles) 25FF-1 Appendix 25FG - Government Furnished Property and Services (Training) 25FG-1 Appendix 25G - Definitions and Acronyms 25G-1 Appendix 25H – OPLANS and Support/Support Agreements 25H-1 Appendix 25I - Special Training, Certification, and License Requirements 25I-1 v

Section 26.1. – Purchasing

26.1.1. Description of Services 26-1-1

26.2. Service Summary 26-2-1

26.3. General Information 26-3-1

Appendix 26A - Applicable Publications 26A-1 Appendix 26B - Workload Data 26B-1 Appendix 26C - Maps and Work Areas 26C-1 Appendix 26D - Required Reports 26D-1 Appendix 26E - Collateral Tasks 26E-1 Appendix 26F - Government Furnished Property and Services 26F-1 Appendix 26FA - Government Furnished Property (Facilities) 26FA-1 Appendix 26FB - Government Furnished Property and Services (EAID) 26FB-1 Appendix 26FC - Government Furnished Property and Services (Non-EAID) 26FC-1 Appendix 26FD - Government Furnished Property and Services (Tools) 26FD-1 Appendix 26FE - Government Furnished Property and Services (ITE) 26FE-1 Appendix 26FF - Government Furnished Property and Services (Vehicles) 26FF-1 Appendix 26FG - Government Furnished Property and Services (Training) 26FG-1 Appendix 26G - Definitions and Acronyms 26G-1 Appendix 26H – OPLANS and Support/Support Agreements 26H-1 Appendix 26I - Special Training, Certification, and License Requirements 26I-1

Section 27 – Reserved

Section 28 – Community Services

28.1.1. Description of Services 28-1-1

28.2. Service Summary 28-2-1

28.3. General Information 28-3-1

Appendix 28A - Applicable Publications 28A-1 Appendix 28B - Workload Data 28B-1 Appendix 28C - Maps and Work Areas 28C-1 Appendix 28D - Required Reports 28D-1 Appendix 28E - Collateral Tasks 28E-1 Appendix 28F - Government Furnished Property and Services (Supplies) 28F-1 Appendix 28FA - Government Furnished Property (Facilities) 28FA-1 Appendix 28FB - Government Furnished Property and Services (EAID) 28FB-1 Appendix 28FC - Government Furnished Property and Services (Non-EAID) 28FC-1 Appendix 28FD - Government Furnished Property and Services (Tools) 28FD-1 Appendix 28FE - Government Furnished Property and Services (ITE) 28FE-1 Appendix 28FF - Government Furnished Property and Services (Vehicles) 28FF-1 Appendix 28FG - Government Furnished Property and Services (Training) 28FG-1 Appendix 28G - Definitions and Acronyms 28G-1 Appendix 28H – OPLANS and Support/Support Agreements 28H-1 Appendix 28I - Special Training, Certification, and License Requirements 28I-1 vi

SECTION 2-1

2.1. ALL SERVICES

2.1.1. Description of Services. The Service Provider (SP) shall provide non-personal services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS). The SP’s personnel shall be fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements and be knowledgeable professionals who are customer service oriented. The SP shall ensure quality work performance in accordance with applicable performance thresholds. The SP shall partner with the base/installation community to continuously improve the quality of all programs and services offered in support of the wing/base mission.

2.1.1.1. SP Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere as Government Furnished, the SP shall provide all vehicles, administrative supplies, office equipment (to include copiers, facsimile machines, shredders), personnel protection equipment, tools, materials (for example; industrial rags), equipment, medical physicals and testing, personal communication media, and employee personal exposure monitoring. See paragraph 2.1.27 for additional information.

2.1.1.2. The SP shall support and participate in AF Smart Operations (AFSO) 21 and Air Force Lean initiatives.

Note: AF Policy Directives (AFPDs), AF Instructions (AFIs), AF Manuals (AFMs), AF Pamphlets (AFPAMs), DoD publications, Air Education and Training Command Instructions (AETCIs), Executive Orders (EO), Public Law (PL), Code of Federal Regulations (CFRs), and Vance AFB Instructions and Supplements are identified in each Section of this PWS.

THE SP SHALL:

2.1.2. Hours of Operation. Unless expressly stated elsewhere, operating hours established by the SP shall be consistent with meeting the contract performance requirements or as directed by the Contracting Officer (CO). Normal duty hours for the Staff offices will be 0730-1630 hours Monday through Friday.

2.1.2.1. Reimbursable Cost.

2.1.2.1.1. Notwithstanding any other provisions of the contract, the service provider shall be reimbursed for actual cost incurred:

2.1.2.1.2.1. Whenever a modification is issued by the Contracting Officer (CO) for such cost resulting from any action described in this PWS to include all Sections, Section B, or as described in this section.

2.1.2.1.2.2. For furnishing directed acquisitions including Facility Projects.

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2.1.2.1.2.3. For weekend flying in accordance with Section B, CLIN XX56.

2.1.2.1.2.4. For furnishing costs for travel, per diem and fees for conferences, seminars, classes, etc. as approved by the CO and listed in Appendix FG of each Section in this contract. For service providers to be reimbursed for cost for travel, per diem and fees for conferences, seminars, classes, etc. that are not listed in Appendix F of the respective Sections in this contract, these cost may be covered with proper coordination through the respective functional areas and CO's approval. Also included are travel and per diem costs associated with aircraft maintenance off-station support. Excluded from reimbursement is internal employee initial, certification, and qualification training (these cost shall be included in the Firm Fixed Price).

2.1.2.1.2.4.1. Service provider shall submit cost comparison for rental cars to the CO for approval prior to travel (TDY). Cost for rental cars shall not be reimbursed if prior approval is not obtained.

2.1.2.1.2.5. For repair of damaged Government property caused by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military action, aircraft or falling objects, whenever repair of such damage is beyond the normal capabilities of the service provider, as determined by the CO.

2.1.2.2. No General and administrative (G&A) or profit will be paid on costs reimbursable

CLINS.

2.1.3. Personnel. Provide fully trained, qualified, and knowledgeable employees who are customer service oriented.

2.1.3.1. Exercise management and operational control over, and retain full responsibility for, performance requirement set forth in this PWS to include all Sections. The Government will not exercise any direct supervision over the SP’s employee performance under this contract.

Government observations will be conducted as indicated in paragraph 2.1.21 of this PWS and the Quality Assurance Surveillance Plan (QASP) in accordance with (IAW) Mandatory Procedure (MP) 5301.602-2d.

2.1.3.1.1. Qualification of Personnel: Provide properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand English.

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and Headquarters (HQ) HQ AETC/A4PM (program manager) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within thirty (30) days after the change. This information may be provided to other Government agencies or activities for official use only.

2.1.3.1.3. Personnel designated as employees in the PWS pertaining to non-appropriated funds (NAF) shall be employees of the service provider. They shall be hired, supervised, and paid by the service provider but will not be part of the Firm Fixed Price cost of the contract.

Expenses incurred for these employees will be part of the NAF budgets and will be used in

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2-1-2 determining the profitability of the specific NAF activity. The service provider will be reimbursed by non-appropriated funds for these personnel expenses. Note: No fee and G&A will be applied to NAF employees, supplies and equipment expenses.

2.1.3.2. Provide an on-site manager and alternate(s). At least one shall be physically present during normal duty hours. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The contract manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $500,000. SP shall sign and return modification(s) to the CO within three (3) duty days. The manager or designated alternate(s) shall be available on-site within one (1) hour of notification when contract performance occurs outside normal working hours.

2.1.3.2.1. Furnish, in writing, to the CO and the 71 FTW Information Protection office (71 SFS/S51) the names and phone numbers of the contract manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The CO will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the CO and 71 SFS/S51 offices within five (5) workdays after changes occur.

The SP shall provide the CO a résumé for the on-site manager and alternate(s) if they are replaced.

2.1.3.2.2. Reserved.

2.1.3.2.3. Current listing of employees. Submit to the CO within fifteen (15) calendar days after contract start date, a list of employees by names, addresses, social security numbers, and level of security clearance to include subcontractor(s). Provide updates as they occur. This information may be provided to Government agencies or activities for official use only. The list shall be validated and signed by the SP’s Security Representative and provided to the Administrative Contracting Officer and Security Forces Operations (SFO). Updated listings shall be provided to the ACO, Unit Security Manager, and Information Security Program Manager (ISPM) when an employee's status or information changes, within five (5) workdays after changes occur. Ensure Privacy Act information is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.3.3. Reserved.

2.1.3.4. Assign personnel to perform collateral duties identified in of each service area section as required.

2.1.3.5. Provide to the Functional Commander (FC), Chief Contracting Officer Representative (COR), and CO, within five (5) workdays after hiring has occurred , a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned.

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2.1.3.6. Conduct random drug tests on all SP employees who are employed under this contract IAW the terms of DFARS 252.223-7004, Drug-Free Work Force. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.6.1. Employees shall be subject to substance abuse testing IAW AFI 91-204, Safety Investigations and Reports, paragraphs 1.1 and 1.3 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence and AFI 91-204 AETCSUP 1, Safety Investigation and Reports, paragraph 1.3.3. The CO may identify the employees to be tested and the drugs for which those employees must be tested. The SP shall accomplish the specified testing using a certified medical substance abuse testing facility (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification). Results of the test(s) shall be provided to the CO and sent to the Government agency requesting the testing solely for the purpose of completing an investigation.

2.1.3.7. Not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities.

2.1.3.7.1. Not employ any person who is an employee of the Department of the Air Force (either military or civilian) if such employment would be contrary to the Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3, and Department of Defense Directive (DODD) 5500.7-R, Joint Ethics Regulation (JER) paragraph 2, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.3.7.2. Not employ any person who is a spouse or dependent of a DoD employee (military or civilian) when such employment would create an actual or perceived conflict of interest.

2.1.3.8. Develop a Training Plan containing written procedures to ensure employees are fully trained, task proficient, and task certified prior to being declared position qualified. Two (2) copies of the SP’s complete Training Plan shall be provided to the CO not later than the pre-performance conference for review and acceptance by the Government. When changes are made to this training plan during the life of the contract, the proposed changes shall be reviewed by the COR office prior to submittal to the CO for acceptance prior to implementation. Additional training requirements may be stated in the service area section of this PWS.

2.1.3.9. Personal Appearance: SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition will be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). If caps are worn on the flightline they must adhere to AF, AETC, and OSHA, Foreign Object Damage (FOD) prevention directives. Specific uniform types may be required as identified

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2-1-4 by service areas. In addition, the SP shall ensure clothing worn by contract personnel with access to engine operating areas do not present a potential FOD hazard. SP personnel below branch level shall wear distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the branch level shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.9.1. Company name/logo or insignia and/or company position title, will be attached to uniform shirt, and jacket/coat at no cost to the Government. Union logo/insignia and/or union position title may also be attached. Logo insignia must not exceed thirteen (13) square inches in size. Letters and/or numbering shall not exceed two (2) inches in height. If incorporated, presentation, (e.g. logo, lettering, etc.) must maintain a professional image and must be permanently attached.

2.1.3.9.2. During periods of warm weather, conservative shorts may be worn. If worn, shorts shall be of the same material and color as the long pants, shall be hemmed, and not shorter than four inches above the knee. Visible socks must be conservative (with no distinguishing marks or emblems) and must be white, gray, black, or navy blue to correspond with uniform color. During periods of cold weather, employees on the flight line are authorized to wear plain (no patches) black or dark blue ski caps. If a cap is worn (optional), it shall have the company logo on the front. The Air Force retains the approval authority over the color of the caps.

2.1.3.9.3. Other SP personnel (i.e. management branch level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.9.3.1. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing) on the flight line, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene language or logos, gym or sweat suit apparel, or any clothing could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force.

2.1.3.10. Tobacco Policy: The SP and its employees shall comply with the AF and base/installation facilities smoking policy as described in AFI 40-102, Tobacco Use in the Air Force, paragraphs 1.2.1, 2, and 4, AETC Sup and local policies.

2.1.3.11. Enterprise-wide Contractor Manpower Reporting Application (IAW Office of the Secretary of Defense, Memorandum, 28 Nov 12).

2.1.3.11.1. Service Provider Manpower Reporting. The SP shall report all unloaded direct labor hours and unburdened direct labor dollars required for performance of services provided under this contract. After the SP has reported its data, subcontractors are required to report their information. The SP has overall responsibility for ensuring subcontractors enter their respective data. The SP must completely fill in all required data fields.

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2.1.3.11.2. Website. The Contractor Manpower Reporting Application (CMRA) secure data website (http://www.ecmra.mil) is the collection point for this information. Data for Air Force service requirements must be input at the Air Force CMRA link at http://www.ecmra.mil .

User manuals are available at the Army CMRA link on the website. SP may direct questions to the CMRA help desk.

2.1.3.11.3. Reporting. Reporting inputs will be for the direct labor executed during each Government fiscal year (FY), which runs 1 October through 30 September.

2.1.3.11.3.1. While inputs may be reported any time during the FY, all data for the FY shall be reported no later than 31 October of each calendar year.

2.1.3.11.3.2. Notify the CO via e-mail when SP and subcontractor inputs are complete.

2.1.3.11.4. Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and SP’s identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the SP’s name and contract number associated with the data.

2.1.4. Quality Control System: Establish, execute, and maintain a complete Quality Control System to include a Quality Control Plan (QCP) that continuously ensures the requirements of this contract are provided as specified. The QCP shall be developed, implemented and maintained by functional area. The QCP shall describe the SP’s approach and policies pertaining to quality control, applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services provided to the Government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract. The QC system shall be robust enough and resourced adequately to execute these capabilities across the entire scope of SP responsibility.

It shall have provisions for:

a. Identifying the extent and cause of nonconformance

b. Defining standard methodology for root cause determination and reporting

c. Analyzing adverse trends including root cause analysis

d. Implementing methods for improvements and corrections

e. Determining adequacies of corrections and the effectiveness of procedures through continued monitoring

f. Establishing effective procedures for key and lock combination control

g. Detecting potential deficiencies through an active self-inspection program

h. Prevention of FOD

2.1.4.1. The SP’s complete QCP shall be provided to the Chief COR and CO not later than the pre-performance conference for review and acceptance by the Government. An updated copy

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Draf t http://www.ecmra.mil/ http://www.ecmra.mil/ shall be provided through the Chief COR to the CO on contract start date and as changes occur for acceptance prior to implementation. The QCP is subject to CO acceptance or rejection. In the event that sections of the QCP are rejected by the CO, the SP shall make necessary changes within ten (10) working days of the notification of non-acceptance. The Quality Control System and written QCPs shall include complete outlines on how quality will be controlled in all areas. Changes to the QCP during contract performance shall be submitted to the CO for acceptance not later than ten (10) calendar days prior to any changes being effected by the SP.

2.1.4.2. The SP shall conduct AF Self-Assessment Program checklists IAW AFI 90-201 VanceSup.

2.1.5. Occupational Safety and Health.

2.1.5.1. Comply with the OSHA Public Law 91-596, Occupational Safety and Health Act of 1970 and the resulting standards, OSHA Standard 29 CFR 1910, Occupational Safety and Health Standards, National Electrical Code, National Fire Codes, DoDD 4751.1E, Environment, Safety, and Occupational Health (ESOH), and the protection of their employees and AFPD 90-8, Environment, Safety, and Occupational Health Management and Risk Management and AFI 91-203, Air Force Consolidated Occupational Safety Instruction. It is the SP responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-SP employees. AF Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP’s workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel and equipment. If an improper procedure or unsafe condition exists, the SP shall immediately correct the unsafe condition, and notify the applicable Wing representative/CO. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections. Notify the COR if an OSHA inspector visits the site unescorted by an AF Safety Technician.

Note. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TOs means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.5.2. Government Owned Contractor Operated (GOCO) facilities shall be maintained and operated IAW OSHA, DoD, and AF health and safety standards.

2.1.5.3. SP is responsible for performing required personnel exposure assessments and medical surveillance.

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2.1.5.4. The SP shall assist the Wing/base/installation Safety Office in the investigation and reporting of mishaps. Mishap investigation and reporting of accidents involving only SP personnel shall be the responsibility of the SP. The SP shall immediately notify Chief COR/Superintendent, the appropriate Wing/base/installation Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP personnel.

2.1.5.5. Appoint an Occupational Safety and Health Monitor for safety and health related issues.

2.1.5.6. Report to the CO any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring evaluation.

2.1.5.7. Identify and Report Safety Hazards and Mishaps IAW AFI 91-204, Safety Investigations and Reports, all chapters and AFI 91-204_AETCSUP_1, Safety Investigation and Reports. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW applicable directives to the COR, CO and Wing/base/installation Safety Office staff.

2.1.5.8. The SP shall take immediate steps to correct non-compliance with occupational health or safety directives that could cause injury to AF or other personnel, or damage to AF or other property or equipment.

2.1.5.9. SP shall notify the CORs within five (5) workdays when hazards or Risk Assessment Codes (RACs) are discovered.

2.1.6. Security Requirements.

2.1.6.1. SP shall appoint a security representative for the on-base long-term visitor group.

The security representative may be a full-time position or an additional duty position. The security representative, working in concert with the Security Manager of the requesting activity shall provide employees with training required by DoDM 5200.01-V1, paragraph 9.f., and AFI 31-401, Chapter 1, Information Security Program Management, and AFI 31-601, Chapter 1, Industrial Security Program Management.

2.1.6.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base. This agreement shall outline how the SP integrates security requirements for service operations with the Air Force to ensure effective and economical operation on the installation.

2.1.6.2.1. The Government will provide the SP with security support to include storage containers for classified information/material classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, and the use of security forms and conducting inspections required by DoD 5220.22- R, Industrial Security Regulation, Air Force Instruction 31-401, Information Security

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2.1.6.2.2. Security support requiring joint Government and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material.

2.1.6.2.3. Vance AFB long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.6.2.4. Clearance Requirements: The SP must possess or obtain a SECRET Facility Security Clearance (FCL) from the Defense Security Service prior to performing work on a classified Government contract. If the SP does not possess a facility clearance, a procuring activity of the Government, or cleared contractor in the case of subcontracting, will request the clearance when a definite, classified procurement need has been established. Requests for obtaining an FCL are submitted by the requestor to the Defense Security Service (DSS).

2.1.6.3. The SP shall maintain a current listing of all employees on a Visitor Access List (VAL). The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the company's Facility Security Officer (FSO) and provided to the 71 FTW Information Protection Office as soon as possible prior to the contract start date. This document must be updated quarterly. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. The VAL shall include:

a. Name, address, and telephone number of company representatives.

b. The contract number and contracting agency, if applicable.

c. The highest level of classified information that the SP's employees require access to.

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins and the times the representatives will be working on the base on a daily basis.

f. Any change to information previously provided under this paragraph.

2.1.6.4. Clearances. Individual Security clearances are accomplished by the Facility Security Officer (FSO) through the Defense Security Service (DSS). These security clearances will be submitted and maintained by the SP at no cost to the AF. Security clearances are to be requested within 14 workdays after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared before the first day of contract performance. The SP is responsible for all cost associated with obtaining personnel security clearances.

2.1.6.5. Personnel Security Clearance Requirements by function:

Maintenance Specialty

Reason Investigation Required

Management Personnel

Personnel requiring access to classified plans or members of the Crisis Action Team (CAT) or

SECRET

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2-1-9 access to priority aircraft/equipment IT/Communications Personnel requiring access to the SIPRNET SECRET CE-Operations & Maintenance

Personnel requiring access to the vulnerability assessment

SECRET

CE-Installation Engineering

Personnel requiring access to the vulnerability assessment

CE-Fire Department

Fire Chief and Assistant Chiefs requiring access to classified publications for incoming aircraft

Supply-Freight and Receiving

Personnel requiring access to incoming classified shipments/materials

2.1.6.6. Background Investigations. All SP employees must have a minimum of Advance Fingerprints and a National Agency Check with Inquiries (NACI) completed. Personnel with National Agency Check with Law and Credit (NACLC) clearances accomplished as listed in item 2.1.11.5. meet this requirement. (Higher level investigations such as the NACLC for Secret Access shall be submitted by the SP through DSS at the company's expense.) For all other SP personnel, the NACI investigation shall be submitted by the Government at no additional cost to the SP. (NOTE: If employee has previously had at least a favorable adjudicated security clearance with less than a 24 month break in service, they have met the above mentioned requirements and items 2.1.11.6.1. and 2.1.11.6.2. below do not apply). This information will be verified through the local Security Manager of the requesting activity during in-processing. Final determination on the validity and acceptance of prior clearances will be at the discretion of the 71 SFS/S5I office.

2.1.6.6.1. Advanced fingerprint biometric data is conducted at the 71 SFS Information Protection Office when an employee is hired into a position and their AF IMT 2583 has been initiated through their Security Manager of the requesting activity. Once completed the member’s Security Manager of the requesting activity will notify the 71 SFS/IP who will then initiate the employees EQIP.

2.1.6.6.2. NACI background investigations are initiated in the Electronic Questionnaires for Investigations Processing (e-QIP) by the 71 SFS/S51. SP employees must initiate the questionnaire within their first two days of employment. SP employees have no later than 5 days from e-QIP initiation to complete the questionnaire and submit it back to the 71 SFS/S51. This questionnaire may be accomplished from any computer with internet access.

The 71 SFS/S51 will review the employee’s questionnaire. The local Security Manager of the requesting activity along with the employee will upload all required documents, review the questionnaire for accuracy and then release to the IP office for submittal.

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2.1.6.6.3. In accordance with AFI 31-501, Personnel Security Management, CAC card issuance and access to Automated Information Systems (AIS) will be prohibited until either:

a) A previous clearance/investigation has been verified or b) A new investigation has been transmitted to the Office of Personnel Management and fingerprints have been accomplished by the 71 SFS/S5I office . Contractor Verification System, Trusted Agents will verify this information through the Information Protection office before authorizing CAC issuance and Government computer access.

2.1.6.7. Pass and Identification Requirements.

2.1.6.7.1. All SP/sub SP personnel seeking to enter Vance AFB (VAFB) for employment must submit to a criminal history background check conducted by the 71st Security Forces Squadron (71 SFS/S5). Cooperation with the investigation is mandatory for entry to VAFB.

SP personnel convicted of certain crimes will not be allowed unescorted access to VAFB.

Such crimes include, but are not limited to the following: espionage, sabotage, treason or terrorism; felony convictions; violent crimes against persons; sex crimes; drug crimes related to distribution or intent to distribute firearms/explosives violations. Other grounds for exclusion from working on VAFB include, but are not limited to: inability to provide proof of U.S. citizenship or legal U.S. residency, outstanding warrants, individuals identified on Federal terrorist watch lists, and incarceration for twelve (12) months or longer within the past three (3) years. Deviations from this guideline are permitted on a case by case basis as determined by the 71 FTW/CC.

2.1.6.7.1.1. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees and non-Government owned vehicles:

2.1.6.7.1.1.1. DD Form 1172-2, Application for Uniformed Services Identification Card, (AFI 36-3026, Identification Cards For Members of The Uniformed Services, Their Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards);

2.1.6.7.1.1.2. Common Access Card (AFI 36-3026), AETC Form 58, Civilian Identification Card (AETCI 36-3001)

2.1.6.7.1.1.3. Reserved.

2.1.6.7.1.1.4. An AF Form 75, Visitor Pass OR a Defense Biometric Identification System (DBIDS) card is required for employees of contracts over six months in length.

2.1.6.7.1.1.4.1. A Visitor Pass renewed in 30 day increments. To receive a visitor pass, the employee must provide an unexpired, valid picture identification card or other credential IAW AFI 31-113 to the Visitor Control Center along with a sponsoring member.

2.1.6.7.1.1.4.2. To receive a DBIDS card, the employee must provide an unexpired, valid picture identification card or other credential IAW AFI 31-113, and accomplish an Installation Access Application with favorable results on the Criminal History Check. Additionally, the

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SP must receive a DBI request form memo from their Air Force sponsoring activity and present this memo to the Pass and ID office.

2.1.6.7.2. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFI 31-218(I) and/or AFMAN 31-116 and Vance Supplement to AFI 31-218(I) and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored 2-3 wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.1.6.8. Physical Security Requirements.

2.1.6.8.1. SP shall ensure areas controlled by SP personnel comply with the base Integrated Defense Plan for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The SP shall be responsible for the above FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.1.6.8.1.1. Operating Instructions. SP shall develop an Operating Instruction (OI) for internal circulation control, protection of resources, and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations. The OI shall be written IAW AFI 31-101, Integrated Defense, the local Integrated Defense Plan and AFI 10- 245, Antiterrorism (AT), and coordinated through the local Security Forces Squadron, the Wing Anti-Terrorism Office (ATO) and the Information Security Program Manager (ISPM).

2.1.6.8.2. Unescorted Entry to Controlled Areas. Unescorted Entry to Restricted Areas. SP employees who do not require access to classified information but require unescorted entry to restricted areas, must have a favorable National Agency Credit Check with Inquiry (NACI), or higher investigation. NACIs for SP employees will be submitted by the AF at no cost to the

SP.

2.1.6.8.3. SP shall produce and maintain an Entry Authority Lists (EAL’s) IAW AFI 31-101, Chapter 7. The list shall include employee's name, last six numbers of their social security number, and level of security clearance. The list shall be coordinated through controlled area monitor, signed by the SPs Function Area Commander (FAC) and validated through the Security Forces Installation Security Section/71 SFS/S5S/A/C prior to access. Updated listings shall be provided annually or as changes occur. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.6.8.4. SP employees that require escorted entry to controlled areas due to the location of Government provided facilities and work areas and will adhere to the regulations in AFI 31- 101, Chapter 7.

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2.1.6.8.5. SP/sub SP personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in the Oklahoma Code, DoD regulations, Air Force Instructions, and applicable AETC Supplements to include AFI 10-245, AFI 31-101, AFI 31- 218(I) and /or AFMAN 31-116, VAFB Supplement AFI 31-218(I) .

2.1.6.8.6. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s or sub SP’s benefit.

2.1.6.8.7. Controlled/Restricted Areas. SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel will work. The CO will provide a list of the local base procedures at the pre-performance briefing. The CO will provide updates to the SP, as changes are made in the procedures.

2.1.6.8.8. Establishment or Modification…